Horizon Enterprises Plumbing and Heating

Photo of Horizon Enterprises Plumbing and Heating

Located in Gallup, New Mexico

Address: 500 E Coal Ave, Gallup, NM 87301, United States

Phone: +1 505-863-3546

Rating: 4.4

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-02-09 - Rating: 5)

    I hate having to call a plumber because you never know what to expect. But today I was greeted by 2 professionals, Nolan and Coby, who were very friendly, knowledgeable, and so respectful of my time and my home. They explained everything to me from beginning to end. I am so pleased with my service from HORIZON!

  • Review 2 (2024-02-07 - Rating: 5)

    Miles and Coby were excellent from start to finish, they were quick, clean, and I appreciated their communication throughout the double sink repair, about what they were seeing and next steps. This is the 4th time we’ve used Horizon and they’ve been solid for us each time.

  • Review 3 (2023-06-22 - Rating: 5)

    I realized my AC wasnt working and called them. They were able to get a great new system and put it in within a couple business days. Silvano the owner was super responsive to questions even during the weekend. The installers were efficient and detail oriented. They noticed things that were not right about the previous system and fixed them. They were trustworthy and got the whole system (a hybrid minisplit heat pump that can use electricity as a power source down to 10 degrees and then switches to NG--perfect for my solar) in quickly. The whole experience was great. Highly recommend.

  • Review 4 (2021-03-12 - Rating: 5)

    Absolutely amazing service. Our gas furnace went out a few days ago. I figured it may be a small problem, a thermal coupler. After an initial inspection, Horizon recommended a new install. The recommendations came from the age and lack of efficiency. Not only have they saved us time, but money as well in the long run. Larry, Brian, and Noland were the service techs that showed up minutes after an agreed upon install. They were friendly, prompt, and knowledgable on all our inquiries. Professional and courteous are the two best words to describe them. Install was quick and the new system is far more efficient than the old system. One thing we noticed is how quickly the home heats up and less worries of the old system failing once more. Thanks Horizon, youll be in my mind for the next job.

  • Review 5 (2019-03-15 - Rating: 5)

    We are in love with our new high efficiency furnace/air conditioner! The summer months were cool, the winter has been warm and our bills have been so low! The installation process was incredibly smooth. Everyone at Horizon has been wonderful to work with and we trust them with all of our plumbing needs as well!

  • Review 6 (2020-09-26 - Rating: 5)

    We recently upgraded to a new heating and air conditioning system as well as replaced all ducting. The workers were very professional and polite. They did great work and were very efficient. We are extremely pleased with the outcome. We Highly recommend this company and their workers.

  • Review 7 (2017-11-21 - Rating: 5)

    We called Silvano Corral, the owner of Horizon Ent to give us a quote on installing central air in our home. He was quick and gave us a very good price for all the work that needed to get done. His employees were very friendly and experienced. I would definitely recommend Horizon Ent. Great service!

  • Review 8 (2020-07-13 - Rating: 5)

    We recently upgraded to a high efficiency furnace and air conditioning as well as replaced all ducting. The system is quiet and efficient and the workmanship is very high quality. The workers doing the installation were polite and friendly. We are very happy with our new HVAC system!

  • Review 9 (2020-06-30 - Rating: 5)

    Im so relieved to have found these guys. Neither my husband or I had ever used a swamp cooler before, so we didnt know what to do when ours started making a banging noise and then stopped working. Donovan was here in under 30 mins and had to replace multiple parts (which we anticipated) to get it working again. When I told him how unfamiliar we were with the system, he took the time to do a full checkup of the cooler, made some adjustments & fixed a leak at no charge, and gave us a lesson on how to use it. Donovan totally secured my business for as long as we live in Gallup. Thank you so much!

  • Review 10 (2018-12-13 - Rating: 5)

    I was able to have the work done with in a week of the time I called. Everyone I was in contact with were very friendly and personable. Completed the job in a timely manner. I was very satisfied and happy. Good job Horizon. Keep up the good work.

  • Review 11 (2022-07-29 - Rating: 5)

    Thank you to the technicians, Brian and Matt for their expertise and work skills to fix, repair and replace the A/C system at my home. Excellent service! Job well done! Thank you very much!

  • Review 12 (2024-05-21 - Rating: 5)

    Every time I am in need of plumbing service, I call Horizon! The owners are amazing! The care they put into out community does not go unnoticed! When you call the office, you speak to a very polite staff member named Ann Marie, she is so helpful and polite that it makes you feel more at ease. I have never had to wait an unnecessary amount of time and they are always available to assist us. I have been blessed to have had amazing workers come and do the jobs we have requested, but there is one individual who exceeds expectations, a young man named Coby, he is the most polite, efficient and thorough worker I have seen or experienced. He comes in, greets you with manners (good morning, no sir, please, thank you and always in a good mood). I will always use this company not only for the owners but their staff!

  • Review 13 (2022-09-29 - Rating: 4)

    Gabe and Joe came out and replaced a valve that they had in-stock. Very easy and resourceful. Glad I identified what was wrong and sent them pictures of the problem beforehand.

  • Review 14 (2023-06-05 - Rating: 5)

    Been having a continuous problem with pinhole size leaks in the copper line leading into the water heater. Technician Miles came and solved the problem stating “ because of the vibration of the water heater itself may be the culprit. He install plastic style hose rather than just replacing the problem with the old copper therefore eliminating the chance of future recurring leaks. Thank you Miles for going beyond the others who came before to solve my problem.

  • Review 15 (2021-06-14 - Rating: 5)

    I am always very satisfied with all the services performed by Horizon. The staff are always very knowledgeable and professional. I also very much appreciate the quick response I receive when calling for service. Thank you for all that you do!!

  • Review 16 (2023-11-07 - Rating: 5)

    Thank you for the scheduling, communication, and quick repair. Brayan is a great tech!!!

  • Review 17 (2022-10-12 - Rating: 5)

    I didnt get the guys names but they were amazing. They fixed the problem and got it done. 👍 Would definitely recommend.

  • Review 18 (2021-11-16 - Rating: 5)

    Got great advice from the Lady who took my call, took her advice and glad I did. Great business!

  • Review 19 (2019-12-04 - Rating: 5)

    We use horizon for our business and home. Silvano and his staff are excellent!!

  • Review 20 (2021-06-13 - Rating: 5)

    I very much appreciate Horizon promptly returning my call and setting up a convenient date and time to give me a quote.They set up the date for installation, once the units came in, which did not take long,Larry & Brian, as well as the owner, Silvanto was professional.I found it impressive, as they entered the house they wiped their shoes on he rugs. I loved how they cleaned up after themselves.Even when cutting good size hole in the ceiling to allow for a more quite unit, they left the room dust free.The AC is so nice. Love that constant temperature without having a loud, forceful fan trying to freeze me out of a room.Looking forward to using the new furnace this winter. I expect it will be at least as quite as the AC, should make for a much better nights sleep.I m guessing the units are high quality, I can tell better after a few years of use. As far as being a good value, that is hard to say, as inflation has hit every aspect of our lives.

  • Review 21 (2022-07-21 - Rating: 5)

    To start off my husband and I live part time in Arizona and New Mexico. We called and spoke with Donna on Monday and we were given a quote and had all our questions answered in a professional and thorough manner. We drove to New Mexico on Tuesday and the next day Horizon was at our residence. Brayan and Jared came to our house and got started immediately! Thankfully our situation was a simple fix but nonetheless it was done well, in a timely manner and they both made us feel comfortable and informed. They paid attention to detail and were intentional in their work as they made sure to be careful with their equipment while in our home and cleaned up anything that might have fallen such as dust or lint as well as cleaning the filters that desperately needed attention. They made good conversation while still focusing on the matter at hand. Donna was wonderful as well. She followed up with a phone call the next day to ask how our service went. We gladly told her it was satisfactory! She was a great help as well. Horizon was a wonderful company to work with and in the event we have another HVAC issue they will definitely be our first and only call.

  • Review 22 (2022-06-15 - Rating: 5)

    Great, fast service. The technician, Brayan, was so fast and so tidy. I really appreciated them working me in on the same day I called.

  • Review 23 (2019-11-20 - Rating: 5)

    Gabe with Horizon Enterprises responded to a residential plumbing problem at our home. He was professional, did clean work, and asked questions to properly diagnose our plumbing problem. Since he responded towards the end of the day, I told him that he could go home and finish the job the next day. He insisted that he would be happy to complete the job that day. In a timely manner, he completed the job after the repair seemed to be satisfactory. Ive dealt with other employees at Horizon and they are all great employees. I highly recommend Horizon for your plumbing, heating, and cooling needs.

  • Review 24 (2018-11-12 - Rating: 4)

    Silvano and Ron, both provided professional service. Silvano listened to me and provided solutions in a way that I could understand. Ron demonstrated caring and concern for my plumbing issue and worked hard to fix the problem. I am so glad that I found Horizon and would highly recommend this company. Thanks guys!

  • Review 25 (2020-05-13 - Rating: 5)

    Horizon Enterprises just upgraded both my furnace and AC units and the whole process went great and was super smooth. Silvano, Jessica and their whole crew do great work and are very professional!! I couldn’t be any happier with everything that was done! Thank you

  • Review 26 (2020-08-20 - Rating: 5)

    Amazing customer service. Great work. Quick turnaround if any problems arise. I will only use Horizon for plumbing and a/c or heater service!!

  • Review 27 (2018-01-05 - Rating: 5)

    Wonderful service.. very courteous and informative thank you!!

  • Review 28 (2023-12-27 - Rating: 5)

    Good and friendly people. Thanks!

  • Review 29 (2021-12-12 - Rating: 5)

    Helpful professional and willing to work with our budget!

  • Review 30 (2019-12-13 - Rating: 5)

    They were fast, reasonable.

  • Review 31 (2020-10-20 - Rating: 5)

    Great professional service!!