Mr. Rooter Plumbing of Southeast WI

Photo of Mr. Rooter Plumbing of Southeast WI

Located in Franksville, Wisconsin

Address: 2524 76th St, Franksville, WI 53126, United States

Phone: +1 262-320-4822

Rating: 4.7

Services

  • Online estimates
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-19 - Rating: 5)

    We had service technician Derek Morrow. I will use this company again for any other needs because of our experience with him. He was respectful and explained everything in detail when we asked him questions. He gave us all of our opinions and pricing. I appreciate how thorough he was with his work. Overall no one wants to be in a plumbing predicament but my husband and I wanted to thank Derek for the excellent job he did and our issues were resolved during his visit.

  • Review 2 (2024-11-18 - Rating: 5)

    Non-emergency service requested at 7pm and arrived 12:30 the next day. Thats fast! John G was my service professional and was exactly that. He was quick, knowledgeable, well-spoken and happy to walk me through my problems. The service call communication was very thorough. Calls, texts and emails, but all to your preference. Pricing was in line with other services. Very happy.

  • Review 3 (2024-10-16 - Rating: 5)

    John and his team developed a plan to replace my lengthy (200ft) sewer lateral without damaging my paver patio. Although encountering some problems, they worked tirelessly for several days to successfully complete the project. The entire crew was extremely courteous and made a stressful situation tolerable. I cant say enough about their old world work ethic and high level of service that you rarely see today. I made the correct decision in hiring Mr. Rooter Plumbing and I HIGHLY RECOMMEND the company to anyone needing plumbing expertise.

  • Review 4 (2024-10-25 - Rating: 5)

    Great People all around!Our sewer issues in a recently purchased home were first takled by a great Engineer from MMSD. He started the bidding process of replacing a bad liner and the company who it was assigned to was Mr Rooter.At first call there was a national answering service which was subpar. But then the local Franksville branch office manager, Shannon was our reference point. She was and still is great.We then met the owner John and he was very friendly and respectful. Even though more costly we knew this gentleman was going to take care of it and stand by it.We had some complications but after a lengthy week it was well accomplished.The team was hard working. John even took one of our historical paintings and cleaned it for us. He also personally came and fixed our new floor drain!This week our yard was seeded and John and Shannon were there when we had a tiny incovenience.John has even given me access to contact him for help since we are newcomers to the this area.This experience has given us the opportunity to call upon friends when in need!Thank you Mr Rooter team!

  • Review 5 (2024-12-07 - Rating: 5)

    Mr rooter showed up! John and Tony were excellent to help solve a confusing plumbing issue that I had no idea I’d run into if I chose to DIWhy it myself. I know I wouldn’t have been able to figure it out. Will definitely hire them back for any plumbing needs.Trev, and Joy

  • Review 6 (2024-07-16 - Rating: 5)

    I didnt have to wait long for an appointment and the technician was able to accomplish the mission. He told me the fee in advance and I could accept or reject. It seemed high but I accepted the bid.

  • Review 7 (2024-11-04 - Rating: 5)

    We needed someone fast for a sewer back up on my birthday. They sent someone over within an hour or so on a Saturday. Saving my birthday and our basement. Thank you.

  • Review 8 (2024-07-01 - Rating: 5)

    Excellent service. Came out same day and solved our problem quicker and cheaper than I was expecting. Also helpful info on maintenance. Would highly recommend.

  • Review 9 (2024-05-28 - Rating: 5)

    Scott was awesome. I had a slow draining sewer line that was backing up so he came and fixed it to get me by until I can get the 60 year old lines descaled. He was super patient and let me watch the process and taught me a lot about how plumbing works. Would definitely recommend to everyone.

  • Review 10 (2025-01-07 - Rating: 5)

    John was very good at spending time explaining my options.

  • Review 11 (2024-12-03 - Rating: 5)

    John was great. He explained everything he did and gave us good info to avoid this problem in the future

  • Review 12 (2024-06-12 - Rating: 5)

    The technician was very knowledgeable and helpful. Not to mention very kind and a pleasure to chat with. I appreciate a technician that makes sure you understand the answer to your question. He did great at explaining how to keep this from happening again. Lots of pointers too on what things damage pipes. Am very well pleased with the tech we had. Kudos! Keep that one and pay him well. Haha

  • Review 13 (2024-05-13 - Rating: 5)

    John was professional and friendly. He explained what needed to be done and when he was finished, he took his time explaining to us what we needed to do to avoid these problems in the future.

  • Review 14 (2024-01-02 - Rating: 5)

    Great service. The phone was answered promptly and a repair person came out the same day at the promised time. They came when no one else was able to, which is greatly appreciated since the plumbing was a drain issue that left us with no ability to run water until it was fixed. They were the only company out of the three we contacted that provided emergency service as advertised. A few companies advertised emergency service but then were unavailable to do so. John was thorough and explained everything, as well as provided solutions.

  • Review 15 (2023-02-24 - Rating: 5)

    Installed whole house water filter. Excellent work, well represented and extremely professional. Highly recommend contacting them for your plumbing needs.

  • Review 16 (2024-01-16 - Rating: 5)

    Amazing company. We had a plumbing emergency and, even though they couldnt come out that night, they are one of three companies that called us back the next day. Wonderful, friendly people and I would hire them for service any time.

  • Review 17 (2023-08-11 - Rating: 5)

    Had a water heater fail and not much time to address. Mr. Rooter was able to get someone to me the next day, and the plumber Dave was outstanding. He explained options, talked about how to update things out of code and dealt with all the surprises the job through at him.

  • Review 18 (2023-12-16 - Rating: 5)

    Overall I had an outstanding experience with Mr. Rooter. John Donovan was able to answer all of my questions and went above and behind with the work he and his team provided. They were professional every step of the way and I’m extremely satisfied with the finished product. I would highly recommend to anyone who might need work done on their home or business!

  • Review 19 (2024-12-18 - Rating: 5)

    Our pipes were cleared very quickly and on a Sunday to boot!!

  • Review 20 (2025-01-09 - Rating: 5)

    The best service I have found so far thanks to a recommendation from Joe at work and to Jacob. The technician that came out and got the issue sorted out. I would definitely recommend to anybody I know who is having the same issues which has been a backed up drain that other technicians seem to have missed.

  • Review 21 (2024-11-19 - Rating: 5)

    Good jobTech was very skilled and knowledgeableWould recommend to anyone

  • Review 22 (2023-04-12 - Rating: 5)

    John is a true professional of his trade, and his technicians were clean fast on time and friendly. Kudos!

  • Review 23 (2023-05-06 - Rating: 5)

    When setting up our appointment the woman on the phone was very kind and professional and was able to get us in the schedule for the next day! John was incredibly professional when he came out to actually complete the clearing of our clogged auxiliary sink drain. He was able to pinpoint and clear the clogged location with ease after I had described the issue that was occurring. Will definitely be calling Mr Rooter again if we have another plumbing issue! Thanks!

  • Review 24 (2023-09-18 - Rating: 5)

    The service I received was outstanding. Mr. Anthony Fletcher, the plumber assigned to my job was on time, professional, and knowledgeable. I’ll definitely request him for any future service needs.

  • Review 25 (2022-12-18 - Rating: 5)

    Sewer backup in the basement of home. They sent out the same tech that helped us 2 yrs ago, to take care of the problem, he even helped to squeegee the water while I hosed it down.

  • Review 26 (2023-12-12 - Rating: 5)

    Oh service tech was incredibly professional, friendly and transparent with his work and why each task was necessary. I learned a lot and got great service at the same time. Definitely recommend.

  • Review 27 (2023-02-22 - Rating: 5)

    They were great from start to finish. He came out same day, was very knowledgable and shared that with me. Fixed the problem quickly and works perfectly now. I will definitely be calling them if I ever need a plumber again.

  • Review 28 (2023-04-20 - Rating: 5)

    John from Mr. Rooter did an excellent job. He was late, but the office called and not only informed us he would be late but also told us why and gave us a new estimated time of arrival. The company communicates very well via calls, texts and emails.John diagnosed our problem (clogged up kitchen sink that had not drained for days) and fixed it. He also crawled down into our disgusting crawl space to try to figure out how the pipes had been installed!They did charge more than I paid in the past for snaking out clogged pipes, but John told me upfront how much it would be and got my approval.John was professional, thorough and very nice. I recommend him highly.

  • Review 29 (2023-12-03 - Rating: 5)

    I had a plumbing emergency and the guys were out asap! Assessed the issue and took care of the problem in a cost efficient manner. They clean up afterwards. Highly recommended.

  • Review 30 (2023-04-06 - Rating: 5)

    Tony was exceptional and jetted our sewer line after the previous place left roots behind to block it up within a couple months. He not only cleaned the lines but pushed excess water in my flooded basement down the drain and showed me how to relight my water heater after the flooding knocked out the pilot light. Good guy. Hard worker. Great job. Plus he was patient with my 86 year old Dad.❤️

  • Review 31 (2018-04-08 - Rating: 5)

    I had a great experience with Mr. Rooter. Robert Leonard arrived in less than an hour after I called to request service. Our utility/laundry tub was not draining and he was able to fix it very quickly. He checked a few other things to make sure we didnt have any other problems and when he left everything worked perfectly. Today is a day and a half later and everything is still working great. I would definitely recommend Mr. Rooter to others and I will certainly use them again.

  • Review 32 (2023-02-09 - Rating: 5)

    Mr. Rooter was fast and easy to work with. The Technician, John, was on time and professional. He walked me through the process and provided me with several options. I would absolutely use them again, or suggest them to others.

  • Review 33 (2022-10-18 - Rating: 5)

    Our shower broke Sunday afternoon, we called and they even worked with us to try to not get the weekend rate. You can tell they care about their costumers.When it came time for the appointment, we recieved noticed that our technician was in route. John made sure i understood everything we should be looking at and was very knowledgeable about common issues. He explained everything with the invoice and when the problem was different than expected, let me know, and adjusted the bill as necessary.Would definitely work with again!

  • Review 34 (2023-08-19 - Rating: 5)

    Johnny Donavan is a good Irishman. Got a crew over to take care of the problem.Not only would I recommend Mr. Rooter to a friend but to any one else as well

  • Review 35 (2021-03-04 - Rating: 4)

    John did an excellent job of installing a new bathtub spout in one of our bathrooms and installing new hand-held showerheads in both of our bathrooms. He was able to obtain the identical spout to match the existing fixtures we had installed when our bathrooms were remodeled about 17 years ago! Excellent service, and we liked the e-mail/text notices we received confirming each appointment and when John was on his way. We will definitely use their services again and highly recommend them to anyone we know who is looking for a plumber. Only four stars given because of the delay of the distributor in getting the spout to them.

  • Review 36 (2024-03-21 - Rating: 5)

    The pro John Pucely was awesome. He explained things to my wife and I. Was very polite and professional.

  • Review 37 (2023-05-18 - Rating: 5)

    This is 2nd time with Mr Plumber and every bit as satisfactory as the first. We had different techs but they were equally friendly, fast and efficient! Will call again when the need arises.

  • Review 38 (2022-12-10 - Rating: 5)

    Our septic was pipe was clogged. Anthony and John had it rootered probably on 15 minutes. Fast and professional. Would definitely recommend and use them again.

  • Review 39 (2023-01-25 - Rating: 5)

    Anthony did a great job! He was able to quickly diagnose the problem and get it fixed. He was professional, thorough and really listen to out concerns.

  • Review 40 (2020-08-12 - Rating: 5)

    Jonathan came out and checked out the basements metal pipes and advised us that we should replace them with PVC - thanks for the advice for this very old home! Clog was taken care of quickly and efficiently. He was on time and the office called a bit later to answer any questions and inquire as to my experience. Great service at a very reasonable cost.

  • Review 41 (2019-06-17 - Rating: 5)

    We had a new counter top and kitchen sink installed which required the plumbing under the sink to be redone. We also had to have a new kitchen faucet installed because of the number of holes in the sink. The entire staff was personal and professional. They arrived on time, performed the work as quoted and was within budget. Very pleased with their work.

  • Review 42 (2024-10-30 - Rating: 5)

    Arrived quickly, resolved our issue with skill amd expertise, provided a method to avoid clogs in the future - perfect

  • Review 43 (2022-12-28 - Rating: 5)

    I initially called this business because my shower wasn’t working and was running water nonstop. They listed me as a crisis call and were going to have someone come right away but I canceled once I was able to figure out my own shower issue. I ended up using them to fix my garbage disposal, which had been broken for almost a year. It took them only two days to come check out the garbage disposal system. It was fixed in about half an hour. I needed a whole new system. It was kind of expensive, over $500 for a new disposal and the labor put into it, but it had to get done. The plumber was very professional. I would use this company again.

  • Review 44 (2018-05-09 - Rating: 5)

    I had James from Mr. Rooter plumbing come over and he arrived on time, was very respectful, and made sure all my questions were answered prior to him leaving. He offered suggestions on how to fix a problem that he couldnt do. Overall, he was a great service technician!

  • Review 45 (2023-04-13 - Rating: 5)

    Brittney was very polite on the phone to verify the appt and again after the appt to be sure it all went well and to see if I had any questions. Jason was polite, very professional and very good at explaining what he was doing and why. I ask a lot of questions and he always answered them. He bumped his head a couple of times and NEVER said a bad word, never grumbled and never complained. I would highly recommend their service and Jason! I have already told all my co-workers and will tell anyone that will listen!They just came in to do a lining to the lateral and the 3 guys that came in were awesome! Jakob and Shawn and John were curtious, answered all my questions (even dumb ones) and were very efficient at what they did. I would highly recommend them for this too!

  • Review 46 (2020-06-10 - Rating: 5)

    I called in the early afternoon and James came out and gave me an estimate. I had two new sump pumps installed by night time.All the other plumbers that I called couldnt get to me until next week.He did a great job and yes i have more things that i will be calling to get replaced.Thank you so much James and Mr. Rooter.Carol

  • Review 47 (2020-03-27 - Rating: 5)

    I had called due to our floor drain in the basement backing up. We had had bushes in the front of the home and the roots had started growing through the pipes.I was given a one hour time frame of the service person arriving, and was sent a text message with the techs photo in it before they arrived.Mr. Rooter was able to come out same day (on a Saturday), and gave us a complete quote of our options before performing any work. The work was completed same day, including recommendations on how to maintain the work that was done (using root killer, etc).Very professional and helpful! Would highly recommend.

  • Review 48 (2018-04-09 - Rating: 5)

    Tom did a great job with our problem and solved it the cheapest way possible! He was respectful and informative when I told him I wanted to see what he was doing. 10/10 would recommend and go back!

  • Review 49 (2019-10-12 - Rating: 5)

    Very professional during all steps in the process of reconfiguring our natural gas line to accommodate our new stove. We called several companies and Mr. Rooter was the only one who followed through on presenting a quote, scheduling the work, and completing the installation within the estimated time. I will most definitely choose Mr. Rooter if the need presents itself, just hoping it doesnt! Thanks for the great customer service, calls, texts, and for the professional work Shane and Taylor completed!

  • Review 50 (2021-10-07 - Rating: 5)

    Josh the technician was great. He was very competent, polite and professional. His explanation of the problem and how to resolve it was very much appreciated. I would not hesitate to use their services again.

  • Review 51 (2018-01-24 - Rating: 5)

    I would definitely recommend Mr. Rooter of Southeastern WI. Weve had several plumbing issues in the past couple of years and couldnt be happier with Mr. Rooter. Everyone we have worked with have been professional, knowledgeable, and friendly. From the people answering the phone, to the technicians, I always feel that they sincerely care about my issue and how they can help. I also love getting the texts with the time of arrival and a photo showing me who I can expect.

  • Review 52 (2022-04-22 - Rating: 5)

    We had a sewer backup late on a Friday afternoon, anithet provider was supposed to show up on Saturday morning but never did. I called Mr. Rooter about 3pm and a very helpful plumber arrived a little after 5pm. He did a quick inspection and gave me an estimate (which held true) , performed a snake of the sewer pipe and also performed a clean out on our kitchen sink stack (which wasnt causing the problem, but needed to be done). I was thrilled withe response time, the cost and the gentlemen helping us (Dave). I was a little skeptical of hiring a chain company over the internet, but would definitely recommend and use in the future.

  • Review 53 (2017-07-13 - Rating: 5)

    Tony was great. He came in and examined my line issues and quoted a price. It was higher than I expected, but after he explained what was wrong and what was needed to correct the issues, it was worth the charge. He was very easy going and answered my questions about what he was doing and how to prevent the problems from happening again. When snaking a drain will not correct the problem, you should call Mr. Rooter.

  • Review 54 (2021-06-20 - Rating: 5)

    Our technician Tony was on time. We were charged the quoted price. He performed the job & repaired our issue. He explained what caused the problem as well as showed me video of the system. We were satisfied customers.

  • Review 55 (2022-07-22 - Rating: 5)

    First time customer. We needed a new water heater as our previous one was 30 years old and on its way out. (Yes, you read that right, 30 YEARS OLD!) They were able to get to us in a timely manner. David (the technician who came to replace the water heater) was very professional and really knew his stuff. Explained things to me clearly, and as luck would have it, was able to get it installed the same day, too!Couldnt be happier with the service we recieved! The only painful part was the bill (who likes big repair bills anyhow?) but we have reliable hot water now, and it was worth the money! Would highly recommend!

  • Review 56 (2024-12-09 - Rating: 5)

    Prompt service to an emergency call on a commerical building.

  • Review 57 (2018-04-27 - Rating: 5)

    Mr Rooter Plumbing came out to take care of our failed water heater in an emergency. They were efficient, courteous and did an excellent job. Great to have to complete a few other minor projects while they were onsite too!

  • Review 58 (2016-07-28 - Rating: 5)

    We had a backup affecting the bathroom/kitchen. I called Mr. Rooter and they had a tech out within an hour and half. We were originally told within 30 minutes, but the tech was farther away than expected. They called me immediately to let me know theyd be later than expected which I really appreciated because its very common for companies to give you a time window and then show up 1-2 hours late. They were very up front which i thought was great customer service. The work was done very quickly, and the tech, Tony, was incredibly knowledgeable, friendly, and got our problem fixed right away. I was wary about emergency plumbing services - but I dont regret calling Mr. Rooter at all! Great service.

  • Review 59 (2022-04-22 - Rating: 5)

    We were having problems with our sump pump running every 30 seconds. Other companies blamed it on a number of different causes but no one could show us what the issue was until John from Mr.Rooter came to our house. He evaluated the situation and offered to do a dye leak detection test to look for a failed clay dam. He did the test a few days later and we finally had our answer. Now at least we know what needs to de done to fix our issues and hopefully we can have a dry basement. Thank you John.

  • Review 60 (2017-10-23 - Rating: 5)

    When we heard dripping in the basement on a Sunday night and found out the pipes were all backed up and leaking through the floor, we were not pleases. However, we were pleased with Mr. Rooter and his team of courteous engineers who opened the pipe and also found out that our tree was growing into the pipe and needed to be cut out. the price was affordable and we were happy with the service.

  • Review 61 (2017-12-19 - Rating: 5)

    We had an issue with the main drain out of our house. The water would back up and flood the basement. Called Monday morning at 7:30 and Jennifer had a technician at our house at 9 AM. James the tech. well explained the issue of tree roots in the clay pipe and gave us several option and prices to resolve the problem. Very professional and affordable. They do great work and give 110%. Would recommend to any one!

  • Review 62 (2023-04-11 - Rating: 5)

    Had a problem with leaking pipe outside. Anthony was great and helpful. Gave some really good advice and helped me understand my plumbing situation. 10/10

  • Review 63 (2024-07-17 - Rating: 5)

    John did a great job fixing our shower head

  • Review 64 (2021-01-25 - Rating: 5)

    We will be calling Mr Rooter from now on for all of pur plumbing needs. Anthony was super professional and was able to get our problem solved quickly and for a reasonable price. I am very happy with the service we received and I would highly recommend Mr Rooter for your plumbing needs.

  • Review 65 (2022-02-08 - Rating: 5)

    Had Mr. Rooter out again. 3rd-4th time having them to our house. This time Dave was our man. Have been amazed at how professional and fair these guys are time after time. Great employees every time! Dave was super friendly, helpful, prompt, and said hed actually forward pics/videos of the work to my email along with my receipt. Highly recommend Donovan Service and SE Wisconsin Mr. Rooter. No reason to look anywhere else!

  • Review 66 (2017-02-16 - Rating: 5)

    Very professional and made me feel at ease from Customer Service to Service Tech to job finished. Robert was friendly, upfront, honest and knew what he was doing. I would most definitely call them again!

  • Review 67 (2023-12-27 - Rating: 5)

    The person who came out was very nice. The clogged drain was opened quickly. I believe the cost was a little high.

  • Review 68 (2024-05-22 - Rating: 5)

    They were prompt and provided an estimate of repair cost. Very friendly and polite.

  • Review 69 (2021-05-17 - Rating: 5)

    Had an issue with a toilet on the weekend. They came out diagnosed and fixed the issue. Timely, friends professional and very reasonable considering it was a Sunday. There was no extra fee for the weekend. Joshua was fantastic.

  • Review 70 (2020-10-10 - Rating: 5)

    We have an old house and with old houses comes problems. We had a leak somewhere between the kitchen sink and the laundry room downstairs. Kept finding water down there. We were so worried it was going to cost us an arm and a leg. Thankfully the plumber, David, knew what he was doing and rerouted the problem and put in new piping and it was reasonably priced.Thank you Mr Rooters for coming out the next day and fixing our problem right away and on the spot. We didnt have to wait for parts to come in or anything like that.

  • Review 71 (2024-06-05 - Rating: 5)

    On time, very efficient, fairly priced, go now where else but Mr. Rooter

  • Review 72 (2022-04-19 - Rating: 5)

    Mr. Rooter did a great job. My house is older and had quite a bit of galvanized pipe, and the pipe was over 50 years old. Dave from Mr. Rooter worked quickly and made sure the job was done a economically as possible. He stayed on task and kept working through several complications that are typical of older plumbing. He was great to work with and I would highly recommend him.

  • Review 73 (2019-09-28 - Rating: 5)

    When we were on a time crunch for closing on our house Mr. Rooter provided the work we needed . They went above and beyond making sure all work needed was finished. I can not say enough about how happy we were with them. Thanks again John.

  • Review 74 (2023-02-23 - Rating: 5)

    Came over to the house diagnosed my hot water heater problem very professional was able to diagnose that the gas valve from RHeem was bad.And came back and reinstalled the new one everything is working properly great job thanks

  • Review 75 (2021-03-20 - Rating: 5)

    I first used them when I moved here to install my whole house water filtration system, another under the sink filtration for drinking water and a water 03 processing unit for washing machine. My water pressure was low when I moved here. They told me about a pump I could install to help this. So I had them install that and its been working greatThey later handled a leaking problem from the washer unit (not purchased through them, but required warranty replacement) My water heater then failed and was leaking at the top, so I had them replace it. Recently the water processing unit for the washer just started leaking from an internal problem (Same unit that was replaced before per warranty from Edenpure. Stay away from that model. Use other companys) So I purchased a different model from another company and had them install it in place of the bad unit. I will be having them back for some other installs in the near future and they are my go to in a water emergency. They are always helpful, provide extra info and suggestions. Plus they have a low cost advantage membership that saves you more.

  • Review 76 (2022-08-05 - Rating: 5)

    John and Taylor were great in installing my sink and faucet!! They really cared about making sure they met my expectations and even went above and beyond to explain some of the issues with the current piping and how they would fix it. Great team!!

  • Review 77 (2018-04-04 - Rating: 5)

    I can’t say enough about how well we were treated today. We had a tiny plumbing “emergency” and as I often see Mr Rooter trucks in our neighborhood I figured they were the people to call.My call (at 1pm) was answered pleasantly and I was told that someone would absolutely be out to the house between 6-7pm, but that it was possible someone would be here sooner. I got a call at 2:15 and Tom was here about 15 minutes later.Not only was Tom knowledgeable but he was also kind and really interested in sharing his knowledge with me. He quickly came up with the quote to fix my problem and as soon as I agreed he got right to work. He had everything fixed and cleaned up quickly and then answered a couple of little questions I had before he was on his way.This was the first time we’ve had to have a plumber out to our house and I could not be more satisfied with the service that we got.⭐️⭐️⭐️⭐️⭐️

  • Review 78 (2019-01-17 - Rating: 5)

    We have had Mr. Rooter come to our house on 3 occasions. Each time, the plumbers were knowledgeable, courteous and efficient. Recently, Jim and Robert Bob came out to the house and both were incredibly fast and super nice. I especially like the little thank you gifts that Bob gave me {coffee mug, magnet, pen and a mini USB cord attached to a little Mr. Rooter lol .!} The receptionists are also awesome.! I would definitely recommend Mr Rooter to family and friends. And while I hope I dont have any plumbing issues in the near future, if I do I will be calling Mr. Rooter.!

  • Review 79 (2022-03-26 - Rating: 5)

    Very professional and informative. Our pro David was great he took care of the blockage in our main line no problem after last plumber said they couldn’t do it and passed on the job. Will definitely be having some work done in the near future.

  • Review 80 (2020-10-17 - Rating: 5)

    Shane arrived on time and was personable and knowledgeable.Did a terrific job fixing our plugged, broken pipe. Always happy with the service and work done by Mr Rooter.

  • Review 81 (2022-03-23 - Rating: 5)

    Jacob was great! He cleared my drain pipe after another company said the pipe had collapsed outside. Very professional, friendly, and thorough. He represented the company WELL!

  • Review 82 (2022-08-12 - Rating: 5)

    I had a drain clog in my shower and they were able to get someone out same day. Anthony was very professional and did an excellent job, got it done fast and everything runs great now.

  • Review 83 (2018-04-18 - Rating: 5)

    Thomas arrived on time & was extremely professional. He made sure I understood the issue & gave me options. I will definately use them again if needed & would recommend to friends & family.

  • Review 84 (2023-03-21 - Rating: 4)

    Says its 24hr service but it took 13 hours to get a call back, however once I was in contact with the technician everything went smooth and the technician was very knowledgeable and great to work with.

  • Review 85 (2022-01-17 - Rating: 5)

    I was preparing to go to bed at 10:30 p.m. and I went into the bathroom and was shocked to see my toilet bowl overflowing onto the floor. I threw down bath towels and then the water seemed to stop for a while. I went to the computer and looked up 24/7 service and found Mr. Rooter Plumbing...I called and left a message. Within a short time a very understanding woman called and told me that I could have an appointment for 10 a.m. the next day. I took the appointment and did not sleep any that night. I kept looking to see if the water in the toilet was rising up more. It wasnt. So early in the morning I got a call from the woman who made the appointment and she said that the service techs would be at my home earlier...about 9:15 or 9:30 a.m. They got here and told me what they were going to do. They took the toilet off and got a machine that could look down the sewer drain and see if it was blocked. It was...with tree roots and toilet paper causing the sewer to be blocked and when the toilet was flushed during the day and earlier that night it could not continue on to the main public sewer...so it backed up and flooded my toilet and floor. The two service techs did a fantastic job and thank God they were able to clear the sewer line and everything is back to being normal. I give them 5 stars because of such fantastic work. I recommend Mr. Rooter Plumbing of Southeast WI to my family and friends.

  • Review 86 (2019-10-29 - Rating: 5)

    Wonderful serviceWater heater tank finally went on us and I called Mr Rooter for help.By 6pm, Tim had come out and installed a new water heater.Prompt, efficient, polite and very economical

  • Review 87 (2020-09-27 - Rating: 4)

    The Service Technician, Joshua Winters, arrived on time. Joshua was very professional, explained the procedure of video sewage pipes and submission of vide to the city department. Only gave 4 stars because waiting for the city to review the video for further instructions on repair. Once receive directive from the city and the estimate from Mr. Rooter will decide if Mr. Rooter will do the repair. If Mr. Rooter does the repair, will reevaluate all services. Thank you, Joshua for the wonderful service you have provided thus far.

  • Review 88 (2018-04-20 - Rating: 5)

    James gave 110% effort. He had to make multiple passes using multiple machines and never gave up until the video inspection was clear... Broken sewer main! Next day Tim came out to locate break. Again, top notch service. Extremely professional, polite and patient. Would highly recommend. From Kimberly in the office to techs in the field... Class operation.

  • Review 89 (2023-02-10 - Rating: 5)

    We woke up at 5:30 AM to find our septic pipe backed up! I called and they answered immediately and had a gentleman out within an hour! Solved the clogged pipes from house to septic!

  • Review 90 (2021-01-05 - Rating: 5)

    I called in October and they told me they only do septic . I have always used mr rooter as it is a easy company and first I called now Im mad I see they lied to me and my water is still broken I could of had help but they wouldnt service my home. I called back and got a appointment this time I prefer them because they are reliable and talk over the repairs with you and you can combine your mr electric account

  • Review 91 (2020-10-13 - Rating: 4)

    So it would’ve been a perfect 5 stars. They were on time, finished the job quickly and efficiently. I only take issue with them not wearing a mask. I didn’t even really think about it till I was paying, but I mean there’s a mandate and they in and out of who knows how many homes. I go to homes for my job and we need to wear mask. I wouldn’t even take issue with them taking them off while working but they didn’t even have them. KInd of a presumption that idc if they have one. So they did excellent work, and I’m a young guy so not too concerned about getting the rona but if u elderly or at risk if u get covid u have a right to be aware of this and maybe request on the phone they wear one or go somewhere else.

  • Review 92 (2020-04-24 - Rating: 5)

    They were able to come an hour after I called. Plumber was friendly, professional and knowledgable. Fixed my problem in an hour. Great work for the money paid.

  • Review 93 (2022-01-30 - Rating: 5)

    Mr.Rooter is a plumber you can trust. I always feel comfortable with them because the owner John Donovan has been not just a plumber but a problem solver who conducts business in an ethical manner. The franchise also has ethical business practices they expect. While plumbing is usually pretty expensive, I always feel there is value in the solving problems with them.

  • Review 94 (2023-12-04 - Rating: 5)

    Very fast response for an emergency call on a Sunday afternoon. Technician was very professional and polite.

  • Review 95 (2022-05-05 - Rating: 5)

    Used a camera to look for blockage in underground discharge pipe from sump pump. Dave, the technician, was very accommodating and knew what he was doing for sure. He didnt rush, took his time and analyzed the situation.

  • Review 96 (2024-03-03 - Rating: 5)

    Did a great job, explained what he was going to do and made suggestions to prevent this issue going forward.

  • Review 97 (2024-05-23 - Rating: 5)

    Happy with the fast and professional service, clear quotes and communication through the process

  • Review 98 (2022-06-09 - Rating: 5)

    The service was excellent, Joe worked very hard clearing out tree roots in the main sewer would not give up until he got all of them cleared out, used his camera every step of the way even showed me what he was seeing.

  • Review 99 (2021-12-09 - Rating: 5)

    Techs were very professional, unclogged 2 sinks very quickly and efficiently. We now have an account with them and will recommend them to anyone! Thank you!

  • Review 100 (2022-09-02 - Rating: 5)

    Great service, service man came the same day I called .Job was done in just one hour. Cleaned up the area very well. I would call Mr.Rooter again if I have problems again.

  • Review 101 (2022-11-16 - Rating: 5)

    The gentleman that came to do the service was incredibly friendly, knowledgeable and helpful. He did the service extremely fast and efficiently. He is an amazing employee to have. I Would highly recommend them!

  • Review 102 (2016-10-25 - Rating: 5)

    Last night, I used the services of Mr. Rooter. Tony, a seasoned vet and Brandon, a new hire were the most professional and caring people ever!This is my first experience ever dealing with plumbing issues of this magnitude but they eased my fears and explained every step of the way.I really appreciated their dedication to service and getting the job done right. Many times they could have walked away with performing the bare minimum of unclogging the drain by removing just enough tree roots, but Tony was insistent upon removing the roots to his satisfaction which is a shining example of his work ethic. Teaching Brandon this ethic will be invaluable to customers in the future.So thank you Tony, Brandon, and Mr. Rooter, for making my first experience with tree root removal in underground pipes not as frightful and expensive as it could have been.

  • Review 103 (2024-06-13 - Rating: 5)

    Mr. Rooter showed up at the scheduled time and cleaned out my clogged kitchen drain. Derrick did a great job with clean up and was done in 30 min. Great job thanks.

  • Review 104 (2024-06-19 - Rating: 5)

    Derek, owned my problem and solved it quickly & happily and left everything neat and clean. They are my guys.

  • Review 105 (2024-03-26 - Rating: 5)

    Excellent turnaround on appointment time! Friendly and courteous service!

  • Review 106 (2021-02-26 - Rating: 5)

    I really appreciate all their work and effort they put into fixing my bathroom. Only thing I wish they would’ve did was clean up the mess that was made in effort of unclogging the pipe. I mean they wiped up but not thoroughly. Still amazing job that 3 previous plumbers couldn’t do.

  • Review 107 (2023-02-01 - Rating: 5)

    Jakob did a great job. On time, fast, professional work. Highly recommended.

  • Review 108 (2021-05-26 - Rating: 4)

    Always appreciate getting service the same day; never had to wait to get something fixed. The plumber they sent out was good and worked with our needs.

  • Review 109 (2020-08-29 - Rating: 5)

    They always provide excellent service and we are very happy with their professionalism. One time they even came and repaired something that was not their fault and didnt even charge us! We would never use any other service.

  • Review 110 (2019-06-11 - Rating: 5)

    Everyone is extremely pleasant and professional. They had the proper equipment to diagnose my problem and gave me several options to fix the issue. Definitely will refer and use them in future.

  • Review 111 (2021-06-04 - Rating: 5)

    I had a really bad problem with a clogging sink that was worst than I thought and calling this plumbing service was the best idea, not only were they professional but didn’t leave until everything was ok. I would recommend it a 100%.

  • Review 112 (2024-01-25 - Rating: 5)

    1 day service, on a jammed pipe very articulate and capable Service man.

  • Review 113 (2022-10-02 - Rating: 5)

    Sewer backup ,checked for problem. They just inspected, ran toilets, showers ,tubs, and sinks. Could not find problem, probably something stuck and flushed thru.

  • Review 114 (2023-04-11 - Rating: 5)

    Our service tech was great and very personable. Would recommend and will use again.

  • Review 115 (2023-03-02 - Rating: 5)

    Very pleasant experience. Mr. Rooter rep ( John) was very friendly and explained everything very clear and in detail.

  • Review 116 (2021-06-11 - Rating: 5)

    Mr Rooter is very responsive and easy to work with. Annual root maintenance is painless and reasonable.

  • Review 117 (2022-10-27 - Rating: 5)

    Great work very professonal tecnician. Installed dishwasher did a clean install works great . Would definatly use these guys agian !

  • Review 118 (2021-10-15 - Rating: 5)

    Kevin and his co-worker did a excellent job and they were very knowledgeable with plumbing services.Thanks, job well done, and keep up the good work guys.

  • Review 119 (2021-10-06 - Rating: 5)

    Mike S was very professional and efficient with finding and fixing the shower and tub leak. He also informed of other things . Im impressed.

  • Review 120 (2022-01-18 - Rating: 5)

    Great experience overall. Friendly receptionist and plumbers. Explained everything in detail and answer all questions. Will recommend and use again.

  • Review 121 (2024-12-25 - Rating: 5)

    Fast, responsive, communicative!

  • Review 122 (2019-05-21 - Rating: 4)

    Experience with Mr. Rooter was great except for the price of a job that lasted only about 40 mins. Which averaged to about $21.00 a min!

  • Review 123 (2023-03-15 - Rating: 5)

    Technician was awesome, timely, and extremely informative.woykd absolutely recommend and use again if needed

  • Review 124 (2021-07-11 - Rating: 5)

    Did a good job unclogging the drain. The technician was knowledgeable and friendly. I highly recommend Mr. Rooter.

  • Review 125 (2021-03-23 - Rating: 5)

    Very knowledgeable and able to diagnose quickly. Showed up on time as scheduled. Cleaned up work area when job was completed.

  • Review 126 (2024-02-09 - Rating: 5)

    Scott, our tech was very thorough and informative

  • Review 127 (2022-11-23 - Rating: 5)

    John Pucely was very professional and did an awesome job. Very polite too.

  • Review 128 (2024-02-01 - Rating: 5)

    Very professional and work done in a timely way. Very satisfied.

  • Review 129 (2023-09-07 - Rating: 5)

    Anthony was great! I would highly recommend him!

  • Review 130 (2024-06-12 - Rating: 5)

    Super work.tech was great

  • Review 131 (2024-02-12 - Rating: 5)

    We had a great experience with Mr. Rooter. Prompt service, no issues, great communication and John was great to work with. I recommend to anyone who is looking for a plumber.

  • Review 132 (2021-12-23 - Rating: 5)

    They texted me when the plumber was on the way. Plumber recommended professional work, while also did the most cost effective way.

  • Review 133 (2020-11-21 - Rating: 5)

    Professional as always! Came on time and very helpful with the work that needed to be done! Went far and beyond the work ethics.❤❤❤

  • Review 134 (2020-08-27 - Rating: 5)

    Mr. Rooter was very quick. The tech was very professional. Would definitely use them again :)

  • Review 135 (2018-04-24 - Rating: 4)

    Very prompt service. Reasonable rates and very good workmanship (have hired Mr Rooter for two projects).

  • Review 136 (2022-05-19 - Rating: 5)

    They came out very fast and fixed it. We will call them every time. Thanks

  • Review 137 (2024-05-03 - Rating: 5)

    My technician Anthony did a great job.

  • Review 138 (2022-04-16 - Rating: 5)

    Plumber was aware of issue and went right to work. He was neat and professional.

  • Review 139 (2023-09-12 - Rating: 5)

    Very professional David did a great job.

  • Review 140 (2024-09-21 - Rating: 5)

    Great work!

  • Review 141 (2021-03-23 - Rating: 4)

    Will be shortly and I am new to samsung cell phone. I need to go to my empail to read rooters messages on my email. Now...I

  • Review 142 (2022-06-29 - Rating: 5)

    Great experience with this company the tech was professional friendly and efficient with his work

  • Review 143 (2023-03-24 - Rating: 5)

    I will not use anyone other than Mr Rooter. Total satisfaction!

  • Review 144 (2020-06-14 - Rating: 5)

    He was very neat right on time and did a great job with my problem would recommend them to anyone.

  • Review 145 (2024-11-25 - Rating: 5)

    Great service!

  • Review 146 (2023-04-27 - Rating: 5)

    Shawn was fantastic. Would highly recommend!

  • Review 147 (2018-03-11 - Rating: 5)

    I recommend it. It was just thebadd said. They explained what was wrong,howbheybwould fix it and how much it was going to be. No hidden fees.

  • Review 148 (2022-02-10 - Rating: 5)

    Very good communication and follow-up. Professional, courteous, and efficient.

  • Review 149 (2023-04-26 - Rating: 5)

    Mr. Rooter has always provided us with professional service from our rental properties to our construction projects. Great people, wonderful owner and will get the job done right, the 1st time.

  • Review 150 (2024-12-22 - Rating: 5)

    Excellent service

  • Review 151 (2022-08-12 - Rating: 5)

    Great jobGreat customer serviceDavid is a true professional

  • Review 152 (2020-02-22 - Rating: 5)

    Josh was very friendly and explained things as he did them.

  • Review 153 (2023-05-03 - Rating: 5)

    Mr. Rooter diagnosed the toilet problem and repaired a leaky gas connection, going above and beyond by securing all the adjacent gas line connections and by installing a better quality toilet ring to solve the leak issue. The service provider worked quickly, knew what he was doing and was very professional. I would call Mr. Rooter again for future repairs!

  • Review 154 (2024-04-13 - Rating: 5)

    Proficient, professional, polite, efficient, friendly, quick, neat, quiet - very impressive.

  • Review 155 (2022-11-27 - Rating: 5)

    Highly recommend. John the owner is wonderful.

  • Review 156 (2017-03-15 - Rating: 5)

    All the staff was very professional, very easy to work with to get everything taken care of.

  • Review 157 (2022-04-19 - Rating: 5)

    Very professional and informative will definitely use again

  • Review 158 (2023-04-28 - Rating: 5)

    John D. did an excellent job installing the tankless water heater in my house. His patience, thoroughness and careful attention to every step made me feel confident with his work. He is a skilled professional with a wealth of experience and wisdom!

  • Review 159 (2021-02-21 - Rating: 5)

    Cleared roots. Very nice and informative. Joshua Winters was great

  • Review 160 (2020-07-09 - Rating: 5)

    I would highly recommend Mr. Rooter for ANY plumbing project you may have!

  • Review 161 (2020-06-21 - Rating: 5)

    The team came quickly and effectively addressed the issue, alerting us along the way.

  • Review 162 (2021-01-25 - Rating: 5)

    They were able to solve my problem the same day.

  • Review 163 (2023-01-31 - Rating: 5)

    Very friendly and courteous. Good value.

  • Review 164 (2023-10-14 - Rating: 5)

    Very pleased with their work.

  • Review 165 (2023-05-21 - Rating: 5)

    Handyman helped to remove a frozen screw from an old hose leading to my washing machine. Screw was necessary to be removed in order to set up a new washing machine.

  • Review 166 (2024-04-11 - Rating: 5)

    Professional and personable. Marc

  • Review 167 (2023-04-11 - Rating: 5)

    They installed a new combo boiler/ water heater in our rental home- it was a great experience

  • Review 168 (2023-04-14 - Rating: 5)

    Came in, found the problem. Told me what it cost and repaired it.

  • Review 169 (2022-12-05 - Rating: 5)

    Great job !! Came on a Sunday was at my home with 10 minutes, drain was plugged wouldnt drain water, was fixed in a short time ,cleaned up everything, and was very professional would call again. THANK YOU no more standing in water , what a relief !!!!!!

  • Review 170 (2024-05-17 - Rating: 5)

    John was great!

  • Review 171 (2022-01-29 - Rating: 5)

    Hooked up dishwasher. Hooked up water line to refrigerator.

  • Review 172 (2023-08-11 - Rating: 5)

    Very caring business and on time when scheduling.

  • Review 173 (2022-11-21 - Rating: 5)

    Came quickly and provided professional service.

  • Review 174 (2023-02-28 - Rating: 5)

    Always good every time.

  • Review 175 (2023-03-25 - Rating: 5)

    David was thorough and professional.

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