Jay Mechanical

Photo of Jay Mechanical

Located in Essex junction, Vermont

Address: 11 Maple St, Essex Junction, VT 05452, United States

Phone: +1 802-327-7939

Rating: 4

Services

  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Mechanical contractor
  • HVAC contractor

Photos

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Comments

  • Review 1 (2024-03-29 - Rating: 5)

    Jay Mechanical has been my #1 choice for all HVAC & plumbing issues for several years. Jean, Monica and Team consistently provide excellent customer service: prompt, professional, empathetic and helpful.The crew is punctual and accurate.The Jay Mechanical Team has earned my trust!Recently, in January, Jay Mechanical was able to expedite a furnace replacement for one of my rental units after a disfunctional furnace left my tenants without heat in the midst of winter.

  • Review 2 (2023-11-28 - Rating: 5)

    My wife and I needed to replace our HVAC unit with a ducted heat pump and new furnace. The team at Jay Mechanical were wonderful, from the scheduler to the demolition and installation teams. Everyone that came to the house was professional, courteous, and took great care to leave the basement cleaner that they found it. Highly recommend their services and workmanship.

  • Review 3 (2019-12-19 - Rating: 5)

    We have used Jay Mechanical for a number of jobs from cleaning to a rerouting of a boiler vent pipe as the result of some remodeling work. It was easy to schedule each job and all of the technicians we interacted with were helpful and professional. In the case of rerouting, the technician, Jay, was extremely helpful with options and what could and could not be done for our particular boiler given code restrictions in Burlington. Cant comment on others experiences, but our experiences have been very positive and I would not hesitate to recommend them.

  • Review 4 (2019-08-05 - Rating: 5)

    I give Jay’s Mechanical the highest rating possible - I would give them six stars if available. I called with an emergency situation. I left a voice mail (as I had done at the other seven companies I called prior to calling Jay) and never expected a return call. Jean with Jay Mechanical returned my call within 10 minutes. I explained the situation to Jean. She asked if she could put me on hold while discussing my unusual problem with the owner. A minute later she let me know they would be sending a technician the same day! Yes, the same day! A couple of hours later Tom (technician) arrived. He looked at the issue. After thinking about the resolution he got to work. In one hour he had made the repair, noticed a few other potential issues and took the time to reinforce or replace the parts so I would not have another similar issue down the road. Oh, did I mention my emergency dealt with the sewer pipes of an RV? Not a typical issue for a plumbing and mechanical company but they rose to the occasion and took on my issue. Jay’s staff are all super stars. Jean and Tom were amazing! Thank you so much Jay’s Mechanical.

  • Review 5 (2019-03-10 - Rating: 5)

    Jay Mechanical is now my first call for plumbing and heating emergencies AND upgrades. Earlier this winter I found a leaky pipe and called eight plumbers before I found Jay and got service same-day. They were my first call next time for a boiler emergency - again, same-day service and great follow-up. It turned out to be a problem with the water heater and I was able to upgrade it to a heat pump water heater on short notice. A big thanks to Jean in the office who gave me her cell # for pictures and responded to an after-hours text, and to the guys, Rob & Tom, who were professional, experienced and courteous.

  • Review 6 (2020-05-27 - Rating: 5)

    We highly recommend Jay and Team. Jean goes above and beyond to keep communications updated and clear and all of the technicians we have had the pleasure of working with have been helpful, informative and professional. They are a top notch company to work with and we will continue to look to them for our HVAC needs. We have had them service both our furnace and A/C. They saved us with both and were friendly the whole time!

  • Review 7 (2019-07-09 - Rating: 5)

    After waiting too long for another local company to even get back to me about an A/C installation date I reached out to Jay Mechanical and they gave me a lower quote and an actual installation date. They showed up on time, were conscientious about keeping our house clean, and were professional and courteous throughout. When one of the new components was found to be dead at installation they quickly resolved the issue. Jay will definitely be the first company I call for all of my HVAC needs going forward.

  • Review 8 (2017-09-29 - Rating: 5)

    We needed to replace two oil burners and decided we would go to natural gas for my mother-in-laws duplex in Colchester VT. We live in Raleigh NC 900 miles away and selecting a company was difficult. A good friend of our recommended Jay Mechanical. We could not have made a better choice. The craftsmanship and professionalism of the team was outstanding. They take pride in their work like it was their own house. We highly recommend Jay Mechanical to anyone!

  • Review 9 (2018-06-26 - Rating: 5)

    My wife and I found ourselves in a very tough situation with a long term project from a falsely represented home purchase. Not only was Jay Mechanical willing to jump in and help, they advised us on what would be a good strategy to move forward with! The owner himself came out in a very timely manner and went over different options that would work.I would recommend this company to anyone that is in need of their services or at least have them in the pipeline for a future need!

  • Review 10 (2017-08-04 - Rating: 5)

    I have found Jay Mechanical to be one of the best in town. Customer service and work performed is top notch. I had a fairly complicated situation and was very appreciative of the recommendations and adherence to doing it right! This is an honest company that goes out of their way to take care of their customers and takes pride in their work. Thank you.

  • Review 11 (2021-09-09 - Rating: 5)

    I just want to say how professional and great this company has been. Niquette Brothers retired and we were no longer able to contact the company that installed our A/C when our A/C started leaking water. I called around and one place had a poor answering service and another company booked me out a month and a half to look a problem that was happening NOW, with WATER, with the A/C unit. I wont be running A/C in October!When I called Jay Mechanical, the receptionist was extremely helpful, seemed to understand that this was an issue that was relevant now. She had Paul come and take a look at our furnace system to try to diagnose the issue. He was extremely polite, arrived on time, gave us good advice on how to properly use our system (we were using the wrong filters for our system) and figured out that the issue was a combination of a few things that culminated with our pump leaking the water. Problem solved! Also, he explained why our house had trouble regulating the temperature, what with our poor ducting! I guess old ducting isnt made for modern conveniences like A/C. So that is also something my husband and I will be evaluating for a future upgrade.Oh, and I am a woman, and I just want to add that I never felt like I was spoken down to. I know that this can be an issue in some places, so I really wanted to emphasize how great and courteous everyone has been.

  • Review 12 (2024-12-26 - Rating: 5)

    Jean and the team were great!

  • Review 13 (2018-10-30 - Rating: 5)

    They were prompt, got the job done in a professional and quick manner. Ive had them out twice for my boiler. The first time was an emergency leak and the second was for routine maintenance replacing a bunch of old parts on a 25 year old boiler.

  • Review 14 (2018-08-10 - Rating: 5)

    Great job by Robert and Jay Mechanical. Fast turnaround and very accommodating to our needs. We will use them for all our plumbing needs from here on out. Recommended highly!

  • Review 15 (2024-07-02 - Rating: 5)

    I have used Jay Mechanical exclusively for years. Today I called and needed a water heater replaced and they did it the same day. They offer exceptional customer service. Jean is terrific and understands the needs of their customers. Thank you one more time…from a dedicated customer!

  • Review 16 (2024-05-29 - Rating: 5)

    Very good experience they do really good HVAC work. They were professional and efficient.

  • Review 17 (2023-03-21 - Rating: 5)

    Jay Mechanical is extremely professional, courteous, and very good at troubleshooting and solving problems. Cant recommend more highly.

  • Review 18 (2017-07-12 - Rating: 5)

    I needed a new pipe to my tub faucet as well as a new faucet. There was literally no wait time. The gentleman was courteous, professional, quick and cleaned up the mess after the job!

  • Review 19 (2023-02-06 - Rating: 5)

    I have had no issues with Jay Mechanical since I have used them for all my plumbing needs. They are responsive and on time. Customer service when I call has been fantastic. The technicians are always friendly as well.

  • Review 20 (2020-01-09 - Rating: 5)

    We just had to get a new furnace installed, and were really glad we called Jay Mechanical. Working with Jean on the phone was super easy and stress-free, and Jason and Tom were very professional and efficient during the installation and clearly explained what we needed to know about our new furnace. They also did a great job cleaning up at the end. Wed highly recommend Jay Mechanical!

  • Review 21 (2018-12-03 - Rating: 5)

    Prompt, professional, friendly service with reasonable prices. Great job !

  • Review 22 (2020-02-05 - Rating: 4)

    They did good work and were recommended to me by someone with experience.

  • Review 23 (2021-04-26 - Rating: 5)

    Everyone was very timely, friendly and very knowledgeable

  • Review 24 (2019-03-28 - Rating: 5)

    Great service highly recommended

  • Review 25 (2018-09-25 - Rating: 5)

    Outstanding, honest and professional!

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