Classic Home Improvements
Located in Escondido, California
Address: 600 S Andreasen Dr Suite A, Escondido, CA 92029, United States
Phone: +1 858-224-7373
Rating: 4.6
Services
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- General contractor
- Architecture firm
- Bathroom remodeler
- Construction company
- Contractor
- Home builder
- Kitchen remodeler
- Remodeler
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2017-12-17 - Rating: 5)
We live in 4S Ranch and just used Classic Home Improvements to do a full renovation of our kitchen. We’ve lived in the house for 15 years and our kitchen was basically brown/Tuscan look, brown granite, etc. We wanted it upgraded to a more modern feel – white and grey scheme. We looked extensively at various options prior to selecting Classic (from high-end like Lars, to basically subcontracting the project out ourselves to try to save money). In the end we selected Classic, and now that the project is complete I feel compelled to write a review. In our minds, Classic is a perfect balance in terms of getting the highest quality product and service, but at a very fair price. The whole project took 7 weeks, and they stayed on time and on budget throughout. Every day they provide updates on the project via a website so you know exactly where things stand and what’s coming next. The first person we interacted with was their sales person Andrea Short who was terrific. She is extremely creative, has great taste, and has a good pulse on what people are doing right now with their kitchens. Gave us a lot of good ideas. The contract process was smooth and easy, renderings were accurate and came immediately after contract was signed. They were very flexible in terms of making adjustments. Once the work started we primarily integrated with the project manager Royce – he is very knowledgeable in construction, kept the crew on task, and was easy to reach (cell). Importantly, this is a very high integrity, trustworthy operation. EVERYONE who came into our home was pleasant, friendly, and professional. We felt perfectly comfortable giving leaving them alone and giving them full access to our home. They are meticulous about the details and won’t end the project until both they and client are satisfied that everything is perfect. We are glad we made the decision to hire Classic and highly recommend them. -
Review 2 (2022-12-21 - Rating: 5)
CHI renovated the entire exterior of my house, replaced wood shakes with stucco and stone along with all new doors and decks(3 large decks). Tony was very good with helping me with design and colors which I have no eye for what colors go together. The foreman of the project, Neil, was awesome. When I first met him I thought he was little rough on the edges but once we started working together he was just awesome. When I saw something that didnt look right or I was sure how it would turn out Neil was patient and would tell me everything that was going to be done even though I asked multiple times. We had some issues the doors but Tony and Neil got the phone and managed to get things straightened out. There were a couple other hiccups that I mentioned to Neil, when this happened he got on the phone immediately to get thing worked out. Neil is does not gloss things over, if something goes wrong, he does anything he can to get it fixed. Neil was here just about everyday and when he wouldnt being coming he told me in advance and also let me know what to expect while he was gone. If you do business with CHI make sure Neil is assigned as your project manager.I also have to mention Gilbert, he did the interior painting of the doors, replaced some drywall that was accidently damaged during tear out and had to recreate the trim around 1 door that went missing. He is phenomenal. He was able to match the current paint on the interior where drywall was replaced when I thought wed have paint the entire room. He also was able to stain the new trim, which Neil was able to get the trim to match the 30 year old trim that is in the house, around the one door to match all the other trim in the house. I was truly amazed at what he did. If you have any interior wood work or dry wall that needs to be done make sure your get Gilbert. -
Review 3 (2018-06-12 - Rating: 5)
Simply the best, a shining star in Socal. From the initial meeting with Gordie Guthrie super salesman and great guy to the final OK with Managers Dan White and Royce Rams Ramswick it was about as smooth as it could get. Kelly Walla does and absolutely superb job of helping you pick out everything, Kelly is a wizard with design. The star of the bunch is technician Kevin Kries, what an eye for detail this guy has, give Kevin a raise! Chandler is an up and coming amazing worker as well, there whenever you need him. Nicole Crocker and the office staff are great to work with too getting back to you almost immediately if you have a question or problem. Pergal; turned out perfect. -
Review 4 (2023-07-04 - Rating: 5)
Classic Home Improvements recently finished a complete renovation of our kitchen and hall bathroom. We are 100% satisfied. The whole experience from the original design by Andrea, through the CAD drawings by Dawn, the selection of the counters, cabinets, backsplash, lighting and flooring with Kelly, and the construction spearheaded by project manager Todd went easily, smoothly, and quickly. The subcontractors (Christian on cabinets, Luis on tiling, Kevin on electrical, Jim on plumbing) and all the CHI workers like Austin and David were so professional and easy to work with. Todd was a spectacular project manager, always keeping us updated on scheduling, and stopping by regularly to oversee the progress. We can recommend CHI 100% and will surely use them again for any future home improvements. -
Review 5 (2022-12-21 - Rating: 5)
Neil Caton did a fantastic job again as the Project Manager. Neil and his team was on time and finished the project. Each time I contract with Classic Home Improvement it is always a wonderful experience. I have used Classic Home Improvement 3 times now. Each project is done with timeliness, professionalism and a great crew. Site is clean at the end of each day. Overall, a great contractor and always goes above and beyond to satisfy my needs. I call Classic Home Improvements first on any project and they are the ones that come in on budget and time. -
Review 6 (2021-02-01 - Rating: 5)
I had exterior work done on my home by CHI. The workmanship by Santiago and his crew was outstanding. They replaced and repaired rotting trim around the windows, patched and repaired stucco, and painted.Neil is a dependable and professional project manager. His personable manner was great to work with.Tony has a keen eye as an estimator. His calm demeanor is a pleasure to be around for sometimes these experiences can be stressful.The whole experience was smooth. I will go to them again if needed. -
Review 7 (2022-10-24 - Rating: 5)
Andrea and all of the folks at Classic Home Improvements are top notch pros, great folks, and talented at their craft. Andrea especially was helpful, very knowledgeable and super creative professional. I recommend, very much, Classic Home Improvement and Andrea to anyone looking to get remodel work done at their home! Thank you! -
Review 8 (2021-03-31 - Rating: 5)
Our experience with Classic Home Improvement was tremendous on every level. This professional team took our 1985 kitchen and baths from terrible to absolutely beautiful. Each member of their team showed great professionalism and a strong commitment to delivering a top notch remodel. The company offers a daily project communication via group emails to recap work completed and the plans for the next day. If you are like we are and have heard countless horror stories of irresponsible contactors and subcontractors, then you will appreciate this top level service company.Our first encounter was with Andrea who visited our home and created excellent design options. Andrea listened carefully to our wishes and with her expertise guided us to a couple of great plans. That first encounter made us choose CHI with confidence. With the help of Madeline and Kelly, our first group meeting with 2 and 3 dimensional drawings was a big help in helping us visualize. Madeline was tremendous in creating the design that put all the elements of cabinetry, windows, tile and appliances together. She was patient and committed to insuring a great outcome when a few changes were required. Kelley is the designer who guided us in choosing all the flooring, tile , appliances and fixtures, well basically all the things that made our home reflect our personal style. They offer a well stocked showroom and also have connections to some of the best flooring and tile companies in San Diego. She is extremely talented and fun to work with, and also patient as we took forever to make our choices!The second big part of the process was to implement all the plans. Shad was our project manager and we credit him with the excellent final outcome. He was at our home daily with his positive attitude, keeping track of progress and was clearly committed to our happiness with each phase of the remodel. CHI has employees doing most of the work. These workers were always conscientious, well trained and personable. Shads great communication skills and commitment to making us happy was greatly appreciated.The journey from beginning to end was a fantastic experience, from the planning to the implantation to the first rate employees. -
Review 9 (2019-07-09 - Rating: 5)
We are very happy we chose Classic Home Improvement to remodel our guest bathroom. They paid attention to details and their work showed. Their workers were respectful, tidy and quite. Kevin was our project manager and he communicated with us and his team every step so we knew what to expect daily. Derek was thorough and did a great job. Chandler also tried very hard. -
Review 10 (2023-02-01 - Rating: 5)
CHI did a complete remodel from floor to ceiling approx. 8 or 9 years ago. We recently were having a couple of electrical problems, so we called an electrician. He was useless, so we called Jack Crocker. Even though our remodel was a long time ago, Jack sent Neil, his Project Manager, and Zach, the electrician to look a the problems. They were very nice, and not only did they fix the issues quickly and efficiently, but they cleaned up after themselves (even though I told them not to). When we offered to pay for their services, they said no because they stand behind their work. I wish all businesses were as trustworthy and customer service oriented as CHI. -
Review 11 (2019-05-15 - Rating: 5)
We met Andrea at the Del Mar Home/Garden Show. From the very beginning, she was extremely polite, helpful, smiling, and professional. Weve been working with her and it has been nothing but pure professionalism, clear communication, and honesty. I am glad that we found the company and as business owners ourselves, they should be proud to have someone represent them very well. I highly recommend Classic Home Improvements and if you can work with Andrea - you will not be disappointed. Customer service is crucial for us and she exemplifies the highest standard of that category. Thanks!!! -
Review 12 (2019-05-10 - Rating: 5)
We used Classic Home Improvements for much needed repairs and painting the outside of our home. Our project manager, Neil was always there to answer any questions we had and kept us informed on the progress. All work was done right on schedule and to our complete satisfaction. We would highly recommend them. -
Review 13 (2020-04-21 - Rating: 5)
We hired CHI to remodel a small deck/balcony and also to build a drain to prevent water leaks into the house from the rain. Neil, Tony, their crew, and the office team were all great to work with. Extremely professional, polite, and responsive. The new deck is perfect and we no longer have any issues with leaks. We would definitely hire them again. -
Review 14 (2022-10-19 - Rating: 5)
I had some old blinds in my house that weren’t working too well and I found Classic Home Improvements online. I ended up buying shades that are perfect. They block out all light and can function partly open. Their team had great customer service and did a great job for this project! -
Review 15 (2022-12-20 - Rating: 5)
We needed a lot of exterior work done and CHI took care of it all. Our project manager, Neil, was amazing! Their company portal was easy to use. Would definitely hire them again for our next project. -
Review 16 (2020-04-01 - Rating: 5)
I had Tony Cuevas, from Classic Home improvements come to my home and bid on a deck project. An engineer friend helped me interview a handfulof companies for the job. Tony most impressed us in all ways and we would have gone with CHI, except for the fact that we got a bid from a small company who specializes in what we need. A large, diverse, construction company can’t effectively compete with such a company. If I were to plan on doing a larger, more complicated project, I would call Classic back. -
Review 17 (2022-12-09 - Rating: 5)
Dealing with construction companies you anticipate headaches. Delays, unresponsiveness, being put behind overcommitments. That was not the case with Classic. What was in their control, they were on top of. They were honest about (pandemic-delayed) timelines. Once they started, they were quick, especially when using in-house labor. The in-house team is fantastic, led by Neil. Really good guy. Conscientious about how you are impacted by project delays. Neil worked to get things back on track ASAP. Was always on it. He was on-site every day that it was important…literally waiting for hours outside our house parked in his truck for an inspector or other contracted team to show up. Answered texts and calls immediately. His team did a clean and quality job. The sales rep, Tony, handled snafus fairly and professionally. Never hired a professional company for a construction job before this. Great first experience. -
Review 18 (2015-12-28 - Rating: 5)
Classic Home Improvements came to my home to give me an estimate for the remodel I desired. The actual owner, Jack Crocker, came and was very knowledgeable and professional. He asked what were my desires and likes and answered a multitude of questions I had. His showroom had a great opportunity to see the options for me and his staff is extremely friendly and helpful. He is patient and respectful. I felt he has integrity and I could trust his work and company. He followed up with contact information to ask if I had any questions or concerns. Very pleasant person. I would recommend Classic Home Improvements. 5/5. Thank you -
Review 19 (2022-05-14 - Rating: 5)
I requested a quote for a difficult job at my home and Tony Cuevas took the time to explain all the cost risks to what I wanted. He save me a lot of money because the project was well beyond my budget. Other firms were willing to take the project, but the fine print put all necessary extras on me without full explanation of likely outcomes. Id trust Tony and his team to be honest and fair. -
Review 20 (2019-06-21 - Rating: 5)
Everyone at CHI is very supportive. Providing great quality work is a priority to every single employee and it shows in their work. I would highly recommend Classic Home Improvements for all your remodeling needs. -
Review 21 (2020-04-22 - Rating: 4)
Neil and his crew were awesome! They always showed up when they said they would. The materials were, what i considered, unduly delayed, which is the only reason for missing that fifth star but the materials came from an external source (not in-house). Everything they did turned out beautifully, and Tony was generous in his adjustments to meet my necessary budget and keep the project on track. I would definitely recommend them (and have already done so, twice!) -
Review 22 (2016-03-03 - Rating: 5)
Classic Home Improvements helped us remodel our master bathroom. The quote given was competitive and fair. The crew came in and completed the work as agreed and did not create a mess or damage any other parts of the house. We will definitely use them on any future projects. We are quite pleased with our remodel and Classic Home Improvements. -
Review 23 (2019-08-08 - Rating: 5)
They presented a fair bid for the rebuild of our unusual patio cover. The carpenters and painters did an excellent job and, there were no add-ons along the way. Happy to recommend CHI. -
Review 24 (2019-12-09 - Rating: 4)
I had done over a year of research on companies and my project which is just a simple home addition. I ended up with this company due to the reviews and salesmanship.Execution is amazing.Jack is very friendly who is the owner and will take the time to listen and figure things out. -
Review 25 (2016-06-30 - Rating: 5)
This company cares a great deal about their customers. They are focused on customer service and ensure that their clients are satisfied. Classic Home Improvement is highly recommended. -
Review 26 (2020-04-14 - Rating: 5)
My wife and I had a very positive experience with CHI. Tony and Neil are very helpful and thorough. They really go above and beyond. Customer service is great! -
Review 27 (2019-04-03 - Rating: 5)
The service this company offers is super! And especially Neil Caton, project manager. He was always there when I needed him....even when he was on well-deserved vacation!Give Neil a raise!!! -
Review 28 (2018-03-25 - Rating: 5)
We are absolutely floored with the service that we received from Classic Home Improvements. From start to finish, they took care of every detail. They helped us modify our house from an embarrassment of a home, to one of beauty and functionality that we never realized that it could be could be. Throughout the process the team dealt with our ever-changing demands and addressed our every concern. We couldn’t be happier with the service we received.Andrea, Kelly, Yvonne, Kevin, Shane, Stephanie, Joe, Chandler, and Royce the super star provided us with the best service we ever experienced. The crew was at our home on time every day. We enjoyed seeing a steady progress they made. Everyone was friendly, helpful and courteous. This made us comfortable with them being alone in our home. We have had our share of bad contractors, it was refreshing to work with an organization that puts their customers first. -
Review 29 (2017-07-03 - Rating: 5)
Very knowledgeable, efficient and a pleasure to work with! I would definitely hire CHI for my remodel and refer them to all my friends. -
Review 30 (2023-03-09 - Rating: 5)
Our old house needed a lot of stucco repair, Neil and his crew did a fantastic job, showed up when they promised, and the work was all first rate! Highly recommend, Thanks guys! -
Review 31 (2017-11-17 - Rating: 5)
I would strongly recommend Classic Home Improvement . They did a complete bathroom remodel for us. We were very satisfied with the finished product. Their technicians do professional, precise work. They are neat, always being very careful to protect the surrounding floors and walls as they work and they always completely cleaned the work area at the end of each day. CHI absolutely deserves the A+ BBB rating that they have. You can trust this company to stand behind their work. -
Review 32 (2019-11-10 - Rating: 5)
Kelly and Andrea were awesome when helping design our master bath. Royce was our project manager and did a thorough job planning and communicating all that was happening every day to us. Above all and the best star of them all is Ivan! He is one of the lead workers who did all the hard work in transforming our bathroom into what it is now. He was thorough, trustworthy, credible, punctual, and did a tremendous job in keeping the other workers going. One guy would go out every 30 to 40 minutes to smoke from a tube? But he didnt return after a couple of days. It was nice to have our cameras to look back on each day as we were working away from home. This is our 2nd remodel project with classic and we love them! -
Review 33 (2018-02-15 - Rating: 5)
We have known Gordon for over 10 years now. He is highly qualified in many design and construction aspects of this industy. His vast knowledge and experience in remodeling is a huge asset to help the projects works smoothly from start to finish. Cant recommend him enough. -
Review 34 (2018-03-06 - Rating: 5)
Gordon is very knowledgeable when it comes to design and remodel. He’s an excellent communicator staying in constant contact throughout the entire process . Ready and willing to go above and beyond. No doubt my favorite contractor to deal with!