Great Lakes Power Generation

Photo of Great Lakes Power Generation

Located in Elk rapids, Michigan

Address: 109 Bridge St, Elk Rapids, MI 49629, United States

Phone: +1 231-492-3764

Rating: 5

Categories

  • Electrician
  • Electric generator shop

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Comments

  • Review 1 (2024-10-31 - Rating: 5)

    Kaid just finished a generator install at my home. Can’t say enough good. We had some unique circumstances during the planning and install process. Nevertheless, he was flexible and trustworthy when it came to helping me get ready for his install, and some schedule changes that needed to occur. Nevertheless he communicated well, and stayed late to get the job done to deal with stuff outside of his control. Highly recommend. Great price to compared to others.

  • Review 2 (2024-10-11 - Rating: 5)

    Grant did an excellent job and was very friendly and thorough. I watched him to learn more about our machine and he cleaned it although he commented how clean it was but he treated it as if it was his own. Very positive feedback!

  • Review 3 (2024-10-29 - Rating: 5)

    As always GLPG did a great job servicing my Generac whole house generator again this year. The service technician showed up on time and performed our yearly service quickly and efficiently. I highly recommend Great Lakes Power Generation.

  • Review 4 (2024-10-31 - Rating: 5)

    Very thorough & meticulously checked out my generator that had not been serviced in years (I just bought this house)! Got her up & running so now I’m good to go if we have a power outage! Highly recommend!

  • Review 5 (2024-10-16 - Rating: 5)

    The technician Grant was knowledgeable and very efficient. He answered all questions that I had and I am definitely going to have them back for a scheduled maintenance every year.

  • Review 6 (2025-01-06 - Rating: 5)

    Outstanding service.. there on time and made sure everything was working.. highly recommend them for your generator needs

  • Review 7 (2024-09-05 - Rating: 5)

    Grant was amazing! Did a complete check and clean up and made sure everything was working and would continue to work in the future. We couldn’t be more pleased with your service and Grant your technician. 👍🏼👍🏼

  • Review 8 (2024-11-12 - Rating: 5)

    Grant did a great job friendly and professional and unlike some of people I have had the last couple of years I felt very confident it was service well done. Thank you.

  • Review 9 (2024-09-03 - Rating: 5)

    Employee was personable, professional, and had our generator maintenance done in jig time. Great Lakes Power Generation ROCKS! Would recommend this outstanding company and its employees to everyone! Thank you!

  • Review 10 (2024-06-18 - Rating: 5)

    Great Lakes Power was just out to service my generator. From the time that I purchased until now they have been very professional and have always been on time. I am very happy I used them for my generator needs. I really like the fact that they sell and service the generator and I didn’t need to find multiple contractors.

  • Review 11 (2024-11-12 - Rating: 5)

    Great Lakes Power Generation and especially Grant are amazing to work with.Grant is efficient and personable. Anyone with a generator would be extremely satisfied with working with Grant and GLPG.

  • Review 12 (2024-12-20 - Rating: 5)

    These guys are great. Professional, timely, and excellent communicators. If you need a backup generator these are the people you should call.

  • Review 13 (2024-11-15 - Rating: 5)

    On time and wonderful service. Grant was great. Will have them perform service next year!

  • Review 14 (2024-11-12 - Rating: 5)

    Always a pleasure to do business with Great Lakes Power Generation and having a Generac generator is one of the best decisions we have made.Outstanding service every time!!

  • Review 15 (2024-10-08 - Rating: 5)

    Terrific service. Very courteous and knowledgable. Made sure we understand all aspects of the generator and installation process.

  • Review 16 (2024-12-15 - Rating: 5)

    Grant did an excellent job explaining the process along with everything he was doing and why.Cant ask for much more than that... A+

  • Review 17 (2024-03-13 - Rating: 5)

    UPDATE 3/13/24: Grant was out to perform annual service on our unit, very friendly and did a great job! Thank you GLPG!!Installed new Generac generator, did an outstanding job! Arrived when they said they would and went right to work.

  • Review 18 (2024-08-24 - Rating: 5)

    The technicians arrived on time and stayed until the installation was completed although the weather conditions were less than ideal. The workmanship was exceptional. I would highly recommend this business.

  • Review 19 (2023-04-04 - Rating: 5)

    Great Lakes Power Generation was quick to respond to our request for a back up generator. They surprised us by their willingness to do the installation in February. There were a few setbacks in the schedule but Kaid always kept us informed. Unfortunately the generator that was installed was defective. Great Lakes Power Generation convinced Generac to recall it. They received a replacement generator on a Monday night and had installed by Tuesday afternoon. Every employee of this company was a pleasure to deal with and I highly recommend them.

  • Review 20 (2024-12-16 - Rating: 5)

    Caid did a great job and was easy to work with. I would highly recommend him.

  • Review 21 (2024-08-05 - Rating: 5)

    Grant provides reliable service. He is on time and works efficiently. Pleasure doing business with him.

  • Review 22 (2024-12-30 - Rating: 5)

    Grant was the best. We have had other companies service our generator with questionable results in the last few years. Not any longer! Great Lakes Power will have all of our business from now on. Thanks again Grant!

  • Review 23 (2024-10-15 - Rating: 5)

    GLpG’s Tech (Grant): on time, willing to answer questions and positive personality. Saw Grant & Kaid a couple times this year as our generator had part failures. Theyre good men; prompt and strong communicators.

  • Review 24 (2024-12-12 - Rating: 5)

    I called this morning because our whole- house generator was not coming on. In early afternoon, one of your service people was out..in very cold bluster weather and fixed the problem. Thank you.Anne Benington

  • Review 25 (2024-11-05 - Rating: 5)

    Grant is always cordial and has a positive demeanor. Easy to work with? Thanks!!!

  • Review 26 (2024-06-03 - Rating: 5)

    I was having trouble with the WiFi not working on my Generac Generator (not an emergency). I called Great Lakes Power Generation on Friday afternoon about 4:30pm. The following Monday I received a call saying they could be out that very day. Sure enough, Grant showed up and the problem fixed in no time. Great Lakes Power Generation installed my generator and has always been there when I needed help. I’ve recommended them to many of my neighbors and each one has been very satisfied with their service and turn around time. I highly recommend them if you’re in the market for a generator. Great service and pricing!

  • Review 27 (2024-10-07 - Rating: 5)

    On time very courteous very professional knowledgeable wipe down and clean the whole generator afterwards price was excellent completely satisfied

  • Review 28 (2024-04-03 - Rating: 5)

    Grant, was early and went right to work! He was very pleasant and did a wonderful job. I was sorry I missed him to tell him in person. I will recommend your company to anyone I know looking for a generator. Kaid and Grant are awesome. Thank you!

  • Review 29 (2024-05-22 - Rating: 5)

    Professional staff and communications, excellent scheduling and prompt feedback, thorough documentation of plans and work, and convenient online system for customer to monitor generator status 24/7 remotely. I’ve been pleased with the Great Lakes Power Generation experience since day one and the security it has provided my home and family.

  • Review 30 (2024-06-18 - Rating: 5)

    I apologize for not being here. He was suppose to be here at 2ish and arrived at noon. I was in class til noon. 9therwise service is great. I had a gift for Grant. Will have to catch him next time unless he is in the area.

  • Review 31 (2023-10-15 - Rating: 5)

    Our First yearly service on our whole house Generac generator was completed perfectly. Grant was thorough and very knowledgeable. He couldn’t make the time originally agreed upon, but called an hour beforehand and told us when he could arrive. We appreciated the call and he arrived right on time for the re-scheduled appointment. Definitely a top notch company we will use for all future servicing!

  • Review 32 (2024-09-10 - Rating: 5)

    Kaid and crew did a terrific job. Very knowledge and professional team. I would definitely recommend them for a whole house generator installation.Kaid and his team are responsive and fix issues fast. We had an error code and it was fixed in two days. They are professional, knowledgeable, highly skilled. We would strongly endorse them as your GO TO generator company.

  • Review 33 (2023-12-28 - Rating: 5)

    These guys are the best. Very knowledgeable and always helpful. We have had our generator for three years and they ensure we don’t have the slightest worry about a power outage. They come once a year for a tune up and we have never had a problem. I highly recommend them!!!

  • Review 34 (2024-10-26 - Rating: 5)

    We were very pleased with the service and by far some of the best customer service hands down. Any issues were brought to our attention and to be honest went above and beyond whatbwas expected. Example was oh your battery was fine but i noticed some corrosion on the terminals so I cleaned and added some protector. I mean now a days you can barely find someone to do the bare minimum. These guys went over the top. That is why i would recommend to anyone and they stand by their work. Makes me feel great knowing with wife having a daycare and my elderly grandmother in the home that if we lose power which is more often than not, the generator will fire everytime and do what is expected.

  • Review 35 (2024-04-20 - Rating: 5)

    The service technician, Grant, went above and beyond just servicing the generator. He was extremely polite, and installed our wireless monitor to the generator. He also set up my wireless account on my phone so that I would be able to monitor the generator performance. Thank You Grant.

  • Review 36 (2024-05-14 - Rating: 5)

    2022 ----Generac house generator - team was friendly and professionalwould definitely recommend them for Generac whole house generator2023 -----Yesterday was yearly check, replaces filters, spark plugs general check of system ON time - excellent job

  • Review 37 (2024-07-31 - Rating: 5)

    Good job fixing my generator. Looking forward to a long service relationship with Grant &GLPG!

  • Review 38 (2024-10-09 - Rating: 5)

    Grant is the guy that visits and fixes everything and he is phenomenal.

  • Review 39 (2024-06-03 - Rating: 5)

    Grant was on time and very capable. He explained everything he was doing and the PM was thorough. Excellent service.

  • Review 40 (2024-11-11 - Rating: 5)

    Business did yearly maintenance on Generac whole home generator- Arrived on schedule and on time- service tech was very knowledgeable,answered questions, did service in a professional manner, and cleaned up upon finishing- very pleased with process. Tested generator engine a various parameters to determine problem noticed with generator operation.

  • Review 41 (2024-10-18 - Rating: 5)

    Great to work with! They make it so easy! Very professional!

  • Review 42 (2024-08-15 - Rating: 5)

    Very punctual and polite. They have been true professionals from the very first encounter.

  • Review 43 (2024-05-06 - Rating: 5)

    The installation of my Generac was seamless. Kaid and Logan worked hard for over 8 hours. Some landscape has to be disturbed but was then restored beautifully when they were finished. Their work was meticulous. Their demeanor was competent, friendly and helpful. I highly recommend Great Lakes Power. They are the best!!

  • Review 44 (2024-08-28 - Rating: 5)

    Generator install, has not failed in 4 years. Generator has been running for 12 hours since this power outage

  • Review 45 (2024-06-06 - Rating: 5)

    We had a Generac system installed and they did a great job and explained everything to me. . Thanks.June 6, 2024. Thank you for coming out and taking care of our Generac and helping me get back on my Generac mobile app. Much appreciated. Thanks Jennifer

  • Review 46 (2024-10-08 - Rating: 5)

    Grant, our service technician is knowledgeable, professional and customer focused.

  • Review 47 (2023-08-13 - Rating: 5)

    UPDATE following first annual service. Totally cleaned the unit, changed oil, filter, spark plugs, tested battery and other things I am probably forgetting. Grant did the service and he is awesome…thorough, meticulous, and efficient…just like the original install work, noted below…installation of my whole house Generac power generation system. They paid attention to detail, discussed location options with me, very thorough and clean, asked if I had any questions (and answered them very well) about unit operation. I would highly recommend this crew!Update following second annual service August 2023: Grant is REALLY GOOD at what he does! All of the above applied to this service as well….very professional, very efficient, very courteous, very technically good!

  • Review 48 (2022-09-26 - Rating: 5)

    This is how a business should run. They replied to my email request. They setup a appointment. Texted and email my appointment time. Grant (engineering tech) called me to let me know he be a little late (other jobs get in the way) but showed up at the time he stated via the call. Grant then had no issues with me watching and asking questions about what he was doing and why. He was more then happy to teach me. He also had no issues talking about the company and explaining other services. Like the 24/7 service. Hopefully the owner knows how lucky they are to have such a good employee. I would absolutely recommend them.Jim

  • Review 49 (2024-07-31 - Rating: 5)

    Grant was on time, very friendly and did good work.

  • Review 50 (2025-01-03 - Rating: 5)

    Grant was efficient and knowledgeable in his work

  • Review 51 (2024-07-22 - Rating: 5)

    New Generac 24kW installation. Entire process was seamless and painless! Nice clean professional install. Knowledge of the product and processes are excellent. Highly recommend if you are looking for services they can help with!

  • Review 52 (2023-10-23 - Rating: 5)

    In my previous home I had a whole house Generac Generator. When I moved I knew it was something that made me feel more secure. Because Kaid was so busy it took awhile to get it installed. They did a very professional job and I got a very good warrenty. I highly reccomend their services. Because I have been a Realtor for 30 years I know how important a whole house unit is. Thank you Kaid and team!!

  • Review 53 (2024-10-22 - Rating: 5)

    These guys are great! Generator installation was done as promised, at price promised, and when promised. Very neat and tidy, despite installation of the generator being done at night and in pouring rain. All members of crew were very pleasant and eager to please. I cant think of anything that I would have had them do differently. Highly recommend.

  • Review 54 (2022-03-22 - Rating: 5)

    Took a long long time to get the generator but finally it came. (Generators have been back ordered for more than a couple years)They did a nice job installing and a year later we had our first service. All is going well. This company is good to work with. I highly recommend them.

  • Review 55 (2022-08-29 - Rating: 5)

    The Great Lakes team installed a backup whole-house generator for our house. They were on time and extremely professional. They completed the job in one day and left the job site impeccably. No surprises at all, and price was exactly what was quoted. Really really pleased with the work they did. Looks great.

  • Review 56 (2023-04-20 - Rating: 5)

    Great Lakes Power Generation installed a whole house generator just over one year ago. One year later they completed the annual maintenance on our generator. The communication and services have been outstanding. We are so happy with our decision to have a generator installed and glad we selected GLPG for the job.

  • Review 57 (2023-04-14 - Rating: 5)

    GLPG installed a Generac generator and transfer panel. Very clean installation. Pricing very transparent and nothing due until I was satisfied with the final installation. Cost was lower than what I had expected from my research. Unit works as advertised. I would definitely recommend them to others.

  • Review 58 (2024-06-26 - Rating: 5)

    Really good experience with these guys. Kaid and Grant were great. Have been servicing us for years and always respond quickly.

  • Review 59 (2024-04-02 - Rating: 5)

    Technician was friendly, did an excellent service. I look forward to seeing him at our next service. Thank you.

  • Review 60 (2023-02-22 - Rating: 5)

    Great Lakes was the only company (of 5 that I called) to have dedicated staff answering the phones. They gave a solid estimate on a whole house generator, arrived on time, were professional and left everything neat and tidy. Highly recommend!

  • Review 61 (2024-07-20 - Rating: 5)

    Grant was exceptional! He was very friendly and courteous . He was very fastidious during the service. My generator runs better than ever. Thank You Grant

  • Review 62 (2024-09-21 - Rating: 4)

    So far very impressed with the service and interest shown to me. Keep up the good work!

  • Review 63 (2023-01-26 - Rating: 5)

    Installed Generac Generator for our home.Crew was on time, worked diligently to make the installation go smooth.Very polite and friendly, cleaned everything up and made sure all appliances were in working order before leaving.Would recommend to anyone needing electrical or generator help.

  • Review 64 (2024-11-20 - Rating: 5)

    Timely and efficient service of my whole house generator. Very professional. I appreciate the awesome service.

  • Review 65 (2023-12-16 - Rating: 5)

    We recently went 72 hours without power in December after I had major surgery in a hospital 200 miles away. It was one of the only events that I can reflect upon with a sense of confidence and trust. I could not have sustained the strain of the event if I had to worry about the readiness of a worthy and ready power generation system. Thanks for lightening the the load. Greg Bayley, Design and Reliability Engineer for over 30 years. I know from good and bad experiences with quality and dependable products and people. Your products and people are doing a great job in an ugly market place. Keep doing the good job, don’t sell out for a measly 2 or 3 % change in some phony market metrics. Good job. Smile, compliment your special players with a pat on the back, a firm had shake and a manly hug. Money can come later, but sincerity has shock value. You got to mean it. They know.

  • Review 66 (2024-02-07 - Rating: 5)

    I was once again assured of the great decision we had made last year by choosing Great Lakes Power Generation for the purchase and installation of a Generac generator. Today Grant arrived to perform the yearly maintenance on our generator. Grant was very professional, personable and thorough in performing the task, we are very happy and satisfied with GLP Generation and highly recommend them for anyones generator needs!

  • Review 67 (2022-06-30 - Rating: 5)

    Great crew came out, on time, and installed a back up generator. They planned out the work with me and went right to work. There was always great communication. I feel very confident with the installation and the back up support they offer.

  • Review 68 (2023-01-03 - Rating: 5)

    I ordered and received a complete installation of a natural gas Generac Generator system - done by a great group of people, all very courteous and knowledgeable, and everything done on time! Definitely call them for your needs, because they’ll return your call when you need them, and that’s really what we all want, the follow-up service. You’ll get that with Great Lakes Power Generation!

  • Review 69 (2023-02-24 - Rating: 5)

    Replaced motor and stator. Warranty work. Actually repaired what the other guys messed up. Grant from Great Lakes Power Generation, has been the Best tech we have come to this home in 22 years. Very knowledgeable, on time, doesn’t leave a trace that he was here. He’s a people person.

  • Review 70 (2023-07-21 - Rating: 5)

    Kade is AWESOME! He provided great service and was friendly and fun to work with! It’s refreshing to find such a solid business to assist us with our generator needs!

  • Review 71 (2023-09-12 - Rating: 5)

    This was an annual maintenance visit, the fourth since purchasing the Generac. The service tech, Grant, did a complete service, as well as helping get reestablished with my MobileLink phone app. He was courteous, thorough, and timely in his work.I will continue to recommend Great Lakes Power Generation to anyone looking for a generator and associated services.

  • Review 72 (2024-10-31 - Rating: 5)

    I have maintained my generator for many years. They do thorough annual inspections that keep it running smoothly throughout the many power outages that we have. When electric service goes out, my generator always kicks in and takes care of things. They are very quick to respond to any needs that I have, no matter if its weekend or evening.

  • Review 73 (2024-11-06 - Rating: 5)

    Great Lakes Power Generation installed a Generac standby generator for my home. Great experience from start to finish! I requested an estimate to install a generator and had a site visit within a couple days and was able to schedule an install quickly. The techs and electrician arrived right on time and were very knowledgeable and friendly and answered all of my questions. The job was done in a few short hours and the quality of the work was top notch! It not only works great, but it looks great, very neat and professional. I highly recommend Great Lakes Power Generation!

  • Review 74 (2020-10-05 - Rating: 5)

    Excellent service. Grant was on time, very knowledgeable and professional, did a great job on the annual maintenance including an unexpected full interior and exterior cleaning of the Generac generator. I would highly recommend this company.

  • Review 75 (2020-10-16 - Rating: 5)

    Grant was on time and was experienced at completing the work. He accommodated my request to walk me through everything he was doing and was very detailed in his explanation. Grant was efficient and took the extra steps to clean the generator, both inside and out. It was a very good experience!

  • Review 76 (2024-09-25 - Rating: 5)

    Once again Grant did our yearly tune up on our generator. He is always on time, explains what he’s doing and why. Could not ask for better service, he keeps our generator in excellent working order. Thank you for outstanding service.

  • Review 77 (2023-02-01 - Rating: 5)

    GLPG ordered and installed my whole-house generator. Through the entire process, they were responsive to any questions and worked with me to make sure I knew what would occur and when. Great service, great people.

  • Review 78 (2023-08-08 - Rating: 5)

    I did some research when we were looking into a generac generator. Great Lakes Power Generation came up and I was impressed with the reviews. They were 100%correct. Kaid and his crew were very professional, prompt, informative, and I am so pleased with the work that was done. I feel much more at ease having this generator as my husband is on home dialysis and losing power is a matter of life and death. Thank you for your great work and service!!

  • Review 79 (2023-06-27 - Rating: 5)

    The work crew did a fantastic job installing our whole house Generac generator. They were very skilled, good communicators and did a quality job. Zach, Mark and Cade were very personable and efficient. Recommend them highly!

  • Review 80 (2022-10-26 - Rating: 5)

    Great Lakes Power Generation is an awesome company to work with. Last year they installed my generator and this year they did an annual service call on it. Both times they were totally professional and I feel like the generator is in top notch working condition. Also, anytime I call the owner, Kaid, he calls back right away. That is huge to me because so many companies will not call back because they are too busy. And today, his worker, Grant did a great job and explained everything that he was doing and made sure everything was working as it should. I would totally recommend this company!

  • Review 81 (2024-11-16 - Rating: 5)

    Prompt and excellent customer service at a reasonable cost.

  • Review 82 (2023-08-21 - Rating: 5)

    Kaid and team were incredible through the entire process. They responded during a mass power outage and came to my house at 10pm and then committed to getting our system installed the next day. Great communication and quality installation! Highly recommend!!!

  • Review 83 (2022-05-06 - Rating: 5)

    Great Lakes Generation was wonderful to do business with. During the installation process, they were professional, knowledgeable, friendly and thorough. Can’t wait to put our new generator to use next time Mother Nature gets nasty!

  • Review 84 (2021-12-13 - Rating: 5)

    Great Lakes Power Generation was an absolute pleasure to work with from sales to installation. Very prompt , courteous and just really good guys. Would 100% recommend their products and installation. Thanks for the great service!!

  • Review 85 (2023-04-14 - Rating: 5)

    Kaid, Grant & the Great Lakes Power Generation (GLPG) team are amazing. I went with another Generac dealer when I purchased my and while installation went fine, when it came to service the other dealer was a complete trainwreck. GLPG jumped in without missing a beat and without prejudice for having not bought the generator through them. Everything about GLPG is great from their genuine kindness to their use of technology to make the customer experience completely seamless. Frankly GLPG is the best service provider (or any kind) I have ever dealt with. Period. Full Stop. Frankly Kaid and team should start another business just helping other service providers step up their game! Thank you GLPG!

  • Review 86 (2022-12-22 - Rating: 5)

    From my initial phone call to report a problem with my generator until the problem was resolved the response was outstanding. I was updated with the arrival time of the technician, and once he was on site, the problem was resolved quickly and efficiently, one of the best customer service experiences I’ve ever had.

  • Review 87 (2021-01-19 - Rating: 5)

    We are 100% pleased with our entire experience from initial contact to choose a generator to the installation and completion of it. Grant and his staff have been courteous, professional, punctual and efficient. We would highly recommend Great Lakes Power Generation and the Generac Company. If we could give 10 stars we surely would! Thank you!

  • Review 88 (2024-09-19 - Rating: 5)

    Great experience for generator service. Prompt, professional. Have used for two years now.

  • Review 89 (2022-11-03 - Rating: 5)

    I cannot speak highly enough of Kaid and the installers at Great Lakes Power Generation. My very positive experience began when I first called them on a Friday afternoon. I was contacted by Kaid later that evening and scheduled an appointment for the following Tuesday. I had contacted other generator providers in the area and did not receive any callbacks!Kaid arrived at my home promptly and as we discussed my needs it was clear to me that he was knowledgeable and informed with regards to Generacs products and installation procedures. He gave me a quote in short order and I was pleased to see that it was honest and reasonable estimate(I had done my research over the last few years).He told me that they could have my generator in hand and installed in approximately 8 to 12 weeks (other suppliers I talked to said I would be lucky to see a generator any earlier than 6 months).As promised, in 10 weeks my generator arrived and was installed without a hitch and to all my requested specifications.The installers were polite, efficient and worked late to make sure that is was done to my satisfaction and was in good working order before leaving.I had worked with other generator installers in our area before calling GLPG and I would not recommend any of them when you can simply call Kaid and company and have a five star experience from start to finish.Before leaving, the installers reassured me that they were there for us should we need them if we ever encountered any issues during a power outage... any day, any time, regardless of the weather conditions... I have no doubt that they will be.EDIT: On 12/16/2021 we lost power for nearly two full days. Our Generator kicked on with in 15 seconds of the outage and ran for the entire time providing us with full uninterrupted power while our neighbors had to procure hotel rooms for two days!Thank you GLPG for your work and your dedication to your customers!!!

  • Review 90 (2023-09-18 - Rating: 5)

    Again! Another wonderful experience. I love the annual service knowing my Gen Set is ready to go! Grant and Kaid are absolutely fantastic! Thank you both!

  • Review 91 (2024-08-14 - Rating: 5)

    They are always so very friendly and professional, they know their stuff! Highly recommend.

  • Review 92 (2024-04-27 - Rating: 5)

    Grant Burfiend the service tech is very helpful. Provides the right information. Has great attention to detail. Its nice to have a service tech that takes pride in what he does!

  • Review 93 (2023-12-20 - Rating: 5)

    Great Lakes Power Generation installed the new home generator at our new home. They kept us updated on the timeline for the installation and was able to fit us earlier than anticipated. The crew installing the generator were friendly and very knowledgeable.

  • Review 94 (2024-10-22 - Rating: 5)

    I will recommend Great Lakes Power Generation to all my friends. Grant performed the annual service on my Generac. He was very knowledgeable about my generator and helped me understand the process. Grant is very friendly with a welcoming smile. This is the only company you should consider for your generator needs.

  • Review 95 (2023-01-03 - Rating: 5)

    Grant serviced our old Generac generator and offered to put us on the schedule for annual service maintenance and upkeep. He was polite, professional, and quick. Thanks!

  • Review 96 (2021-07-04 - Rating: 5)

    Great Lakes Power Generation installed a whole house back up generator. The team was prompt, courteous, knowledgeable and did exactly what they said they were going to do. No issues, no fuss, great service. I highly recommend this company.

  • Review 97 (2022-05-11 - Rating: 5)

    Great Lakes Power generation was the most responsive of the three people I contacted about this work. Workers we’re on time, professional, courteous, and respectful. Seem to be well trained and customer service oriented.

  • Review 98 (2024-04-18 - Rating: 5)

    Grant, as always, is friendly, willing to answer any questions regarding the Generator. Great service!

  • Review 99 (2024-09-26 - Rating: 5)

    Great Lakes Power Generation exceeded our expectations installing our Gererac Generator! Kaid kept us informed and answered all our questions throughout the installation process. The entire GLPG Staff was very knowledgeable and friendly. We couldnt be more satisfied !!!

  • Review 100 (2021-10-25 - Rating: 5)

    Great guys. Wasnt sure we would find a company to do the full install after purchasing our unit from a big box store. We planned on just having our mechanical guy and electrician do the hookups BUT we really werent sure how we were going to get it from the garage to the side yard. They responded to my email inquiry and came out to look at the site all in the same day. Had a quote that same evening and they installed it 2 days later. They didnt get here til late in the afternoon and worked in the dark and cold rain of late Oct. Great attitudes and response time. Would highly recommend them.

  • Review 101 (2022-01-21 - Rating: 5)

    GLPG did a fantastic job on quoting and installing a whole home Generac generator for me. They were on time. Provided excellent communication, responded to my voicemails within 10 minutes every time I left a message. They are the best company I have delt with in my 3 years of living in Michigan. Thanks to all but especially Grant. God bless, Joe Buckmaster

  • Review 102 (2024-12-19 - Rating: 5)

    Great easy and friendly service.Thanks

  • Review 103 (2024-11-14 - Rating: 5)

    Fast friendly service.Thank you!

  • Review 104 (2024-05-08 - Rating: 5)

    GRANT, MY SERVICE MAN, DID EVEN MORE THAN I EXPECTED. IM USING GREAT LAKES POWER GENERATION, FROM NOW ON. I HIGHLY RECOMMEND GLPG, AND GRANT.

  • Review 105 (2023-09-03 - Rating: 5)

    The scheduled maintenance of our emergency generator was thorough and completed in a timely and professional manner. I highly recommend their service.

  • Review 106 (2024-09-05 - Rating: 5)

    On time, work done fast, courteous service.

  • Review 107 (2021-11-15 - Rating: 5)

    From the moment I called they were quick to respond. Throughout the entire repair of our generator we were kept informed of the status and the delivery of parts. Kaid the service representive was very professional and took the time to answer all my questions. In short I would highly recommend this company.

  • Review 108 (2024-10-10 - Rating: 5)

    Extremely reliable business! A rarity these days!!

  • Review 109 (2023-01-10 - Rating: 5)

    Installation professionals. Beautiful customer service. Fantastic maintenance scheduling. Show up on time. Job well done. Don’t think I need to see much more. Fantastic operation.

  • Review 110 (2024-01-09 - Rating: 5)

    I was in a pinch - a few hours away and learned from my neighbor that my whole house generator was not running. Great Lakes Power Generation responded to my call and went to my house within the hour. I like using a local company and will continue to use them for annual preventative maintenance.

  • Review 111 (2024-11-07 - Rating: 5)

    They are very professional. Lines of communication is amazing. Extremely happy with everything that was done. Gives me total piece of mind. Its great to know that Im taken care of when my power goes out. I also appreciate the fact youre there when needed.

  • Review 112 (2023-11-09 - Rating: 5)

    All facets of this purchase was handled flawlessly. From the first meeting to estimate to install on time on budget no hassel just the way I needed it to be

  • Review 113 (2022-07-07 - Rating: 5)

    They installed a 22KW Generac whole house automatic generator for us. The whole team was very professional, hard working, and nice to work with. Installation looks great! Thanks to Kaid and his team for a great job!

  • Review 114 (2022-10-16 - Rating: 5)

    Service Rep, Grant, was knowledgeable, personable with outstanding communication skills. The Generac company for whom he works is fortunate to have him on their team.

  • Review 115 (2023-11-07 - Rating: 5)

    Generator Installation and continued yearly maintenance. Kaid and his crew are amazing to work with. Everything went smooth. They did everything. Now...no worries when the storms abound!!

  • Review 116 (2024-12-05 - Rating: 5)

    Responded quickly and had outstanding communication in resolving the issue professionally. Great value and quality

  • Review 117 (2023-08-09 - Rating: 5)

    I dealt with Mark and Kaid and both were very helpful. I am really impressed with Great Lakes Power Generation and will share my experience with others!

  • Review 118 (2024-10-22 - Rating: 5)

    They did my yearly service and check up on my generac which they did in a quick and efficient time as they always do.

  • Review 119 (2024-10-08 - Rating: 5)

    Showed up early and completed all the annual maintenance on time.

  • Review 120 (2023-10-16 - Rating: 5)

    The team was on time, professional, and very polite for the installation. They explained the emergency equipment operation clearly and cleaned up the area before leaving. Great job!

  • Review 121 (2022-08-24 - Rating: 5)

    Grant from Great Lakes Power Generation performed annual maintenance on our Generac home generator. He was prompt, efficient, knowledgeable and polite. This was our first experience with GLPG, and we anticipate regular annual maintenance service.

  • Review 122 (2023-12-01 - Rating: 5)

    Excellent service and pricing. Kaid came over for a quote almost immediately and installation of my stand by generator went very smoothly. I would highly recommend.

  • Review 123 (2023-10-20 - Rating: 5)

    Kaid and his crew were punctual, communicated every step of the way, and provided excellent professional installation of our generator. The walk through at the end was a perfect conclusion to the project. Highly recommended.

  • Review 124 (2022-06-02 - Rating: 5)

    GLPG installed a whole house generator. After being on a wait list with another company for 7+ months with little to no communication and false promises, I called GLPG and Kaid Brookshire was responsive, professional, reliable and efficient. I had a quote within 24 hours and my generator was installed and up and running within one month of my initial phone call.

  • Review 125 (2023-05-23 - Rating: 5)

    Great group of guys, friendly and polite. They installed a generator and panel, never know they were here, cleaned up everything and raked where they put underground wiring.Hire them, appointment they were on time, and showed up when they said!

  • Review 126 (2024-03-11 - Rating: 5)

    Great service. Wonderful employees. Love them. Very helpful and very knowledgeable about their products

  • Review 127 (2021-02-01 - Rating: 5)

    Generator generating too much power. Called Great Lakes Power Generation. Their response was time was GREAT! They are PROFESSIONAL! They do GREAT work! Adding all this up, Great Lakes Power Generation provides GREAT value. Without a doubt, if I need service in the future, the call will be to Kaid and his team.Thanks guys.

  • Review 128 (2022-09-27 - Rating: 5)

    Grant was on time, polite and professional. Clearly explained info regarding our Generac generator after he completed annual maintenance on the unit.

  • Review 129 (2022-02-04 - Rating: 5)

    They installed a new generator on a platform. They were very good with communication and working with me on where it would go and what it would take. Excellent customer service. They did great job!

  • Review 130 (2024-09-02 - Rating: 5)

    Great customer service-friendly and courteous communication. Highly recommended.

  • Review 131 (2023-06-21 - Rating: 5)

    GLPG responded so quickly and professionally. I really appreciate that. I feel very comfortable having him maintaining our Generac. I truly feel he cares about our safety, comfort and peace of mind.

  • Review 132 (2021-11-07 - Rating: 4)

    From the time I called for service on my Generac generator to when they completed the service they impressed me with how professional, prompt and customer focused were at all times. They have earned my business and I will recommend them to my friends and neighbors.

  • Review 133 (2021-11-19 - Rating: 5)

    There is a long lead time right now for generators, but the folks at Great Lakes Power Generation did a great job. Installed the generator in difficult conditions. Thanks to Grant and the rest of the team. I would recommend them.

  • Review 134 (2023-06-01 - Rating: 5)

    Communications were excellent, and commitments met on time for installation of a whole house generator system. Complicated project was done in one day, including natl gas line, new junction switch box, main power cable, and foundation for the placement of the generator.

  • Review 135 (2023-03-21 - Rating: 5)

    They installed a whole house generator. The price was lower than another estimate I got. They were timely with appointments, professional, cleaned up any work messes, and seemed to take pride in their work. I would highly recommend them.

  • Review 136 (2024-02-22 - Rating: 5)

    Generator regular maintenance. Also installed Ethernet connectivity to my generator. Super professional. Very pleased and highly recommended! Super professional. Very pleased. Also installed ethernet connectivity for my generator. He also installed ethernet very pleased. Jeff

  • Review 137 (2024-09-05 - Rating: 5)

    Great work. Got the job done.

  • Review 138 (2022-08-23 - Rating: 5)

    Just had our Generac generator installed by Great Lakes and I must say that I’m very impressed with their professionalism and communication. Properly installed and good handover at the end.

  • Review 139 (2023-09-16 - Rating: 5)

    Instillation of Generac GneratorWork was done in a timely mannerWorkmen were polite and professionalExplained the operation of equipmentWould be nice to know ahead of time payment must be made by check

  • Review 140 (2021-11-05 - Rating: 5)

    I appreciate the proactive communication from Great Lakes Power. I was always kept informed of when they expected to arrive at my home to start up my new generator. The technician was professional and courteous.

  • Review 141 (2022-07-28 - Rating: 4)

    Generac 16kw generator install in January 2020: Six to eight weeks to get my problem resolved with improper installation from the electric meter to the transfer switch. He did take care of the problem, eventually, at no charge.

  • Review 142 (2022-06-03 - Rating: 5)

    Grant and (the other guy) were polite and professional and installed a generator for me. I would highly recommend them and the Generac company. Next time I lose power, it will be less stressful.

  • Review 143 (2022-11-13 - Rating: 5)

    Performed Annual Service on my Generac standby generator. Grant was very knowledgeable and thorough. Would highly recommend!!

  • Review 144 (2022-05-20 - Rating: 5)

    Kaid (Great Lakes) installed a whole house gas generator for us. Awesome job! Good communications on scheduling and time of installment, strongly recommend.

  • Review 145 (2023-08-16 - Rating: 5)

    They never disappoint. Grant conducts himself professionally and knows his product well!

  • Review 146 (2024-07-08 - Rating: 5)

    Service tech was personable and professional. He introduced himself when he arrived and proceeded to complete his work. Then left. We would have liked a quick recap of what he did and found before leaving.

  • Review 147 (2022-05-04 - Rating: 5)

    Great Lakes Power is the business to go to for any large generator services! They are very responsive, knowledgeable, and overall their patience and attentiveness to all the issues are top notch!

  • Review 148 (2024-12-06 - Rating: 5)

    Installed Generac generator. Answered all questions prior to my ordering. Arrived on time to install and went over the operation of equipment when done. Very professionalWould highly recommend them.

  • Review 149 (2020-01-18 - Rating: 5)

    We have had several power outages in the dead of winter over the last couple of years. The wife finally had enough and we decided to give GLPG a call. The receptionist was more than helpful and within 2 days we had a competitive quote and were scheduled for a generator install later that week. This company is taking the at home backup power market by storm. The crew are well kept and very knowledgable. This winter was our second with the generator and we have not lost power when the power companies poles lose power.

  • Review 150 (2023-08-14 - Rating: 5)

    Grant showed up on time for the annual service appointment. He was friendly and professional.

  • Review 151 (2024-09-04 - Rating: 5)

    Great professional service with hard working and polite staff. Very responsive and a fair price. Highly recommend this company. Grant is very polite and professional.

  • Review 152 (2024-06-03 - Rating: 5)

    Great service and responsive! Helpful reminder on yearly maintenance! Grant is always on time and very cordial!

  • Review 153 (2021-12-29 - Rating: 5)

    These guys were friendly and great to work with! On time, actually earlier than expected, and got our new Generac installed in a timely fashion!

  • Review 154 (2023-06-21 - Rating: 5)

    We purchased a Generac generator from Great Lakes Power Generation and they installed it today. The electrician and the two installers showed up promptly and did a great job. They were very friendly and we were completely satisfied.

  • Review 155 (2024-09-13 - Rating: 5)

    Work done well and on time as planned.

  • Review 156 (2022-03-24 - Rating: 5)

    Kaid and his team are professional. They do quality work, when they say they are going to do it, for the price they quoted - despite some challenges with the local electric company. Would recommend.

  • Review 157 (2024-04-05 - Rating: 5)

    This business sold and installed a whole house generator. I was impressed with their price, timely responses , friendly and efficient work. I will highly recommend this company.

  • Review 158 (2023-09-18 - Rating: 5)

    Great to have knowledgeable and professional staff over once again to ensure our generator will preform well for another year. Great company and workers who know how to take care of their customers!!

  • Review 159 (2024-11-20 - Rating: 5)

    Performed annual maintenance for generator. Contacted us to schedule appointment. Completed task promptly. Its a pleasure doing business with them.

  • Review 160 (2020-09-22 - Rating: 5)

    Professional and respectful company. They installed my generator, answered all my questions and cleaned up like they were never there. Very friendly and knowledgeable about their work.

  • Review 161 (2023-07-21 - Rating: 5)

    I would highly recommend this co. They installed our generator a few years ago and they stay on top of our yearly maintenance. Very hard working, professional, and very nice people to work with.

  • Review 162 (2022-11-02 - Rating: 5)

    Last winter area power went out and at the same time our Generac started up. We went about our daily business for 30 hours without any interruption. We are glad we got this generator.

  • Review 163 (2023-12-14 - Rating: 5)

    Came early for the annual check-up appointment, fast & friendly, did his thing and moved on.

  • Review 164 (2022-06-28 - Rating: 5)

    Easy appointment, showed up on time, quick turnaround on quote, always kept me up to speed, and professional installation of a whole house generator. Heads above the competition.

  • Review 165 (2024-10-29 - Rating: 5)

    Grant was very nice and knowledgeable. Unit was clean

  • Review 166 (2023-07-07 - Rating: 5)

    Grant is always a joy to talk to. Very knowledgeable of his product, and willing to answer any questions.

  • Review 167 (2021-01-29 - Rating: 5)

    Kaid and his team showed up when scheduled, in the cold snowy January weather. They installed a new 22kW Generac Whole House Automatic Standby Generator. (Generac is slowly catching up on production after the COVID shutdown) The team worked well together, everyone seemed to know the plan and how to execute it. I highly recommend Great Lakes Power Generation!

  • Review 168 (2024-05-23 - Rating: 5)

    Prompt, professional, personable. Found the problem, fixed it, and set up my mobile app to boot!

  • Review 169 (2024-07-20 - Rating: 5)

    Service man was very friendly and knowledgeable, and appears to have done an excellent job

  • Review 170 (2021-11-04 - Rating: 5)

    It is so unusual these days to get what you’re promised and have a place exceed your expectations, but that’s what happened here. They show up when they say they will, work until they get done and left everything nearer than they found it. HIGHLY RECOMMENDED

  • Review 171 (2023-05-15 - Rating: 5)

    Professional work. Carefully done. They took care that no damage happened. Always returned my calls and answered all my questions. I recommend Great Lakes Power Generation.

  • Review 172 (2024-07-01 - Rating: 5)

    Efficient and easy to schedule. Hassle free. Thanks!

  • Review 173 (2023-08-25 - Rating: 5)

    The Technician was very efficient, explained what he was doing and friendly. This was annual maintenance on a Genericgenerator.

  • Review 174 (2020-01-18 - Rating: 5)

    Very reliable and easy to work with! Would recommend to anyone. Great quality work and knowledgeable installers. Pleased to say the least

  • Review 175 (2021-06-19 - Rating: 5)

    The service, response time and follow-up were all excellent. All personnel dealt with were knowledgeable and pleasant. Would deal with again and recommend.

  • Review 176 (2024-11-04 - Rating: 5)

    The crew delivered as promised and then cleaned up. It appeared as if no one was here and the generator just showed up working. Thank you.

  • Review 177 (2023-11-16 - Rating: 5)

    Great Lakes Power is very professional and responsive. Excellent communication before and after the service. Highly recommend.

  • Review 178 (2020-12-01 - Rating: 5)

    Routine service was performed on our generator.Service was prompt and very professional.Our technician was friendly and informative.I am very pleased with the service .I will use this company again and recommend to others.

  • Review 179 (2024-06-26 - Rating: 5)

    I honestly cannot save enough about this fabulous service company . I had a new generac installed last year by another company which developed issues. I phoned Great Lakes who immediately responded and sent Kaid the next day. The issues were complex , the service exemplary. I was kept informed throughout the process and was happily confident when the service was completed Kaid took the extra time to shut off my power, so i could validate the unit was working as designed. I found everyone i communicated with at Great Lakes to be honest, personable, very accommodating and professional. As long as they are in business, no one else will ever touch my generator.

  • Review 180 (2024-06-20 - Rating: 5)

    Grant arrived at the stated timeThe work was performed in a thorough and efficient manner.Thank you .

  • Review 181 (2022-06-16 - Rating: 5)

    Yearly generator check up, filter replacements, oil change, valve check, clean up and inspection of generator and components, prompt, courteous and professional, exceptional work.

  • Review 182 (2020-01-18 - Rating: 5)

    Very experienced professionals! Super easy to work with and very responsive on any questions I have.. They are by far the best in the area. HIGHLY RECOMMEND

  • Review 183 (2023-11-07 - Rating: 5)

    The Great Lakes Power team did a great job of installing my Generac back up generator last year and just completed a total servicing of the generator. Great service!

  • Review 184 (2023-09-18 - Rating: 5)

    They are Professional, knowledgeable and trustworthy. I was very satisfied with their work.

  • Review 185 (2024-03-06 - Rating: 5)

    Grant was right on time, friendly, and went right to work. Took less than 30 minutes😁

  • Review 186 (2024-12-30 - Rating: 5)

    Nice efficient maintenance man

  • Review 187 (2024-12-10 - Rating: 5)

    They installed a Generac Generator. They did a wonderful job, very professional, great team of guys. I would definitely recommend them.

  • Review 188 (2024-03-14 - Rating: 5)

    Out of all the products I have ever purchased I can say with confidence the product I purchased is good, but the service and ease of doing business has always been AMAZING

  • Review 189 (2024-01-16 - Rating: 5)

    Always on time and very nice to work with. Highly recommend you guys....;-)

  • Review 190 (2024-09-12 - Rating: 5)

    Good communication, well organized.

  • Review 191 (2022-10-06 - Rating: 5)

    Installed 22 KW Generator and switches. Really nice job, professional crew, installed per agreement. Couldn’t be happier.

  • Review 192 (2024-08-08 - Rating: 5)

    High quality service and professional technician

  • Review 193 (2024-09-07 - Rating: 5)

    Grant Burfiend was an excellent technician, nice guy also-Thank you for the service

  • Review 194 (2023-02-03 - Rating: 5)

    Installed a whole house generator, great service, great people, great product. Would recommend them to anyone and everyone.

  • Review 195 (2023-09-07 - Rating: 5)

    ALWAYS KIND AND HELPFUL EXPLAINING WHAT THEY ARE DOING.THEY ARE A TEAM OF EXPERTS WITH UNDERSTANDING HEARTS THEY MAKE THINGS WORK THANK YOU KADE AND CREW,

  • Review 196 (2021-04-17 - Rating: 5)

    Top notch from start to finish. Estimates were right on and the guys who came out both to estimate and to install knew their products and were very educational.

  • Review 197 (2024-05-22 - Rating: 5)

    Very professional sales & service. Would highly recommend GLPG if youre in the need of whole house generator!

  • Review 198 (2024-05-08 - Rating: 5)

    Very dependable and reliable service. Always available and responsive.

  • Review 199 (2022-03-28 - Rating: 5)

    Kaid and his crew are great explain what was wrong repaired the problem explained how it works serviced the generator they are 100% pros I will have no one else working on this they have impressed from day one over three years now.

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