Sol Pacific Pool Plastering Inc.

Photo of Sol Pacific Pool Plastering Inc.

Located in El cajon, California

Address: 14526 Olde Hwy 80, El Cajon, CA 92021, United States

Phone: +1 855-924-3353

Rating: 3.8

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Swimming pool repair service
  • Contractor
  • Pool cleaning service
  • Swimming pool contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-06-21 - Rating: 5)

    Excellent team to work with. Recently had a replastering job done on our pool. Kyle and his team made the project so easy for us to deal with. Kyle and Project manager, Ray, accommodated our requests and delivered. Kyle, as the owner, made himself available on phone calls for his expert opinion on pool decisions. I hesitated to start last year thinking it will be a messy and long, but to my surprise it was completed in a short time and left my backyard still usable even during the repair. Completed just in time for me to host family and friend. This company is highly recommended.

  • Review 2 (2024-06-27 - Rating: 5)

    Had damage done by a pool cleaning company to our NEW Black bottom pool, called Sol Pacific Pools they immediately cam out same day and accessed the damage and are working hard at helping us find a solution to restore our pool. These guys are the real deal do not hesitate to hire them!!!!

  • Review 3 (2022-06-05 - Rating: 5)

    It is truly a pleasure to write a good review and I wrote a book to highlight my experiences with Sol Pacific so customers can make an informed choice:I am in the process of renovating a La Mesa 1960’s home (1700 sq ft) with extensive detail to design and product selection throughout the home (think 1960s bungalow with design detail and product selection to make it like a resort stay) Each piece of design being executed correctly is make or break as everything needs to achieve unison with our chosen design. We started with the kitchen (1st priority) but next up was pool given the large footprint looking out from our kitchen– scope of work tasked to Sol Pacific was as follows: demo existing concrete deck and install new travertine deck, coping, waterline tile, replace all electrical and plumbing, 100’ gas line and fire table installed.I know nothing about renovating a pool, so I selected three companies to get a sense of range of experience and first impression of service. Sol Pacific excelled from the beginning. Kiersten was out the same day to provide a quote – it should be noted I was just “kicking tires” at that point and I told her this but she still spent a great deal of time measuring and getting a sense of what we needed and provided me with a quote shortly thereafter. There was a year delay (on my part) between the quote and pulling the trigger and they were completely accommodating. Never once did I feel pressured or not valued because I wasn’t proceeding immediately.Once we got started their expertise shone through – from a sales side Kiersten helped me select product that was going to get the most service life but also achieve the aesthetic I wanted for my product (We had discussion down to the detail about what color fire glass I wanted installed in the fire table). She was knowledgeable and when she didn’t know the answers, she readily admitted it and researched and followed up with the information we needed to make the best decision. She met with me at their local vendor to go over product choices from waterline tile, pool cooping, and travertine decking options.Project started on time with a minor week delay as their demo crew got COVID – the realities of 2020-2022. No worries – a week delay is unheard of in our current climate – hadn’t the project been properly managed this could have likely extended for weeks. Demo started with proper clean up afterwards. Waterline tile and custom cut travertine coping went in with great attention to detail. Their guys were pleasant and answered questions as the product went in. Travertine deck went in flawlessly in about 9 days – what struck me is the amount of time these guys spent on cutting and placing the deck. Only about 20% of the deck went in each day – that told me these guys were being detail oriented and not just laying hap hazardly.We ran into a problem during deck install that deviated from the final objectives with the aesthetics of the total project. Problems happen during a renovation of this scope and I think what matters is how a contractor takes care of their customers when problems happen. Kyle, the owner of Sol Pacific Pools and our project manager, was out immediately the next day and met with me in person. Kyle addressed the issue immediately and made me feel at ease.There was some delays in finalizing the installation of the fire pit largely outside of the company’s control, but when they finished it they placed it just how I wanted and showed me how to operate and start it up. No functional problems with a really large flame and heat thrown off.Looking forward to enjoying our new backyard! I found my experience with Kyle and Kirsten to be professional, helpful, friendly. If I were to do it over again I would select this company again. Photos to follow.Pros: Knowledgeable, good work quality, addresses problems to customer satisfactionAreas for improvement: Proactive communication

  • Review 4 (2020-06-13 - Rating: 5)

    Sol Pacific was recommended to me by a happy customer, however my pool project was too small for them. Kyle recommended I check with Bill Gear with Tile Stone Concepts! What a great recommendation! Bill was prompt, discussed solutions, looked for options for me! I hired Bill to re-grout the brick and mastic (deck o seal) around my entire pool and do a tile repair. He and his co-worker came the next morning and pretty much finished the complete project by that afternoon, even though it was 100 outside! Given it was too windy, they came back in the morning to do the mastic! Finished early! Bill has followed up to make sure all looks good! I am extremely happy with his work! I would highly recommend him and his team to anyone! Thank you, Kyle for recommending Bill! Thank you, Bill for a great job! Well done!!!

  • Review 5 (2020-01-28 - Rating: 5)

    We had a wonderful experience with Sol Pacific Pool Plastering. They started on a Monday and one week later the plastering was complete. The pool was filled on Tuesday and start up was on Thursday.All workers from start to finish were very professional, friendly and helpful. Our pool looks wonderful. Thanks for the great service.

  • Review 6 (2019-07-12 - Rating: 5)

    Best pool plastering and remodel company out there from start to finish! Very professional, on time, fast and efficient. Honesty is hard to find in contractors. Marcus made us feel just like family! Thanks for making our pool look amazing!!!

  • Review 7 (2023-11-08 - Rating: 5)

    Love our pool. From start to finish Sol Pacific made our experience easy.

  • Review 8 (2023-08-29 - Rating: 5)

    The best team ever!! They turned a tragedy of a pool into a sparkling new experience. The team was courteous, professional, efficient and hardworking. Thank you!

  • Review 9 (2024-06-27 - Rating: 5)

    Highly recommend Sol Pacific Pool Plastering. Very clean and professional to work with!!

  • Review 10 (2020-05-02 - Rating: 5)

    Great company to work with. Highly knowledgable and attention to detail. Worked with Joe and couldnt be more satisfied with the finished product. Great job Sol Pacific Pool!

  • Review 11 (2023-11-04 - Rating: 5)

    My pool contractor abandoned our job right after Sol Pacific completed the PebbleTec finish. I contacted Sol Pacific. It took longer than expected to get help, but once I was on their radar, the team was great! They came out and fixed the issue with a weeks long acid wash. Pool looks much better now! Thank you Sol Pacific

  • Review 12 (2020-06-09 - Rating: 5)

    They did an excellent job in my pool. I recommend them fast and very clean

  • Review 13 (2020-04-26 - Rating: 5)

    All I can say is WOW!! This company is amazing!!! Professional. Efficient. Knowledgeable. Patient. Kyle was our point of contact throughout the pool renovation and handled every detail with expertise! They started earlier than expected and completed the project in less than 2 weeks! Each member of every crew was efficient, professional and exceptional. The project turned out better than we ever imagined! Thank you so, so much! SolPacific Pools is the company you want to renovate your pool!

  • Review 14 (2019-07-11 - Rating: 5)

    Best in the business. The work and team are excellent.

  • Review 15 (2019-05-15 - Rating: 5)

    Great people

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