Master Tech Plumbing Inc.
Located in East falmouth, Massachusetts
Address: 506 Waquoit Hwy, East Falmouth, MA 02536, United States
Phone: +1 508-388-6007
Rating: 4.9
Services
- Identifies as veteran-owned
- On-site services
- Repair services
- Appointment required
Categories
- Plumber
- Drainage service
- Gasfitter
- Heating contractor
- Mechanical contractor
- Remodeler
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
Josh and Tom showed up on time and did a great job. Josh was able to schedule me in, even though it was bookended between Christmas and New Years. They were polite, courteous, and I would not hesitate to recommend them. -
Review 2 (2024-11-27 - Rating: 5)
Very good experience with Master Tech! I had a pressure reducing valve installed. Exceptional service right from the start. Easily scheduled the service. Nick is very knowledgeable and explained exactly what and how things needed to be done. The price was very fair compared to other estimates. They are my new go to guys and I would highly recommend giving Master Tech a call! -
Review 3 (2025-01-01 - Rating: 5)
The technician was very polite, knowledgeable and thorough. He arrived earlier than expected and was here close to two hours installing the dishwasher. I thought the cost was high but we are paying for his expertise as well as his on-site time. -
Review 4 (2024-06-07 - Rating: 5)
Nick and Tom are a great team. Great can do attitudes. Never flustered. Work through issues complete to resolution. I cannot recommend them highly enough. Thanks so much. Tom and Nick work well together and just as well when working independently. Usually with service skill persons, I want to stay clear, but both Tom and Nick are so congenial you can’t help enjoying them, and being friendly never interferes with the quality of the work they do or their efficiency with completing the job. -
Review 5 (2024-12-27 - Rating: 5)
Josh at Master Tech was very knowledgeable about my heating system and was able to diagnose the problem in just a few minutes. He came back this morning on time and installed the needed component. Master Tech has been very responsive when I have called, even during the holiday period. -
Review 6 (2024-10-28 - Rating: 5)
Steve arrived early, assessed, explained and resolved the plumbing issue.He was very personable and shared some plumbing tips with us.Communication from Master Tech from the time we called to schedule up until his arrival was exemplary. -
Review 7 (2024-10-18 - Rating: 5)
Master Tech provided very timely services. A site visit to inspect the problem and issue an estimate at the time of inspection. Also scheduled the repair for the next day. Service man arrived on time and completed the work within an hour and a half all is good and water service was restored without any issues. Very well run operation. Thanks Thomas -
Review 8 (2024-10-17 - Rating: 5)
We called MT after a well known area plumber misdiagnosed our plumbing issue (said our basin was cracked and needed to reglazed). We called MT for a second opinion. Scheduling was easy and fast. Tom showed up promptly, quickly diagnosed and repaired the issue. Consummate professionals - couldnt recommend them more highly! -
Review 9 (2024-10-02 - Rating: 5)
Cliff and his crew did an excellent job recently at my Falmouth home. They showed up on time, preformed the work professionally, and left the job spotless. I would recommend Master Tech for any plumbing or heating work and I would certainly call them again. -
Review 10 (2024-12-31 - Rating: 5)
Best service for our heating system we have ever received. They were recommended by our A/C specialist. -
Review 11 (2024-08-16 - Rating: 5)
Cliff and his team are awesome. Our business brought them in for some maintenance, but a larger issue became evident. Cliff had our problem resolved much more quickly that we could have hoped. Great service! -
Review 12 (2024-12-13 - Rating: 5)
Tom was right on time was very personable and professional. Told me what he was gonna do explained anything I might have needed and left everything clean as a whistle appreciated his professionalism. -
Review 13 (2024-11-11 - Rating: 5)
Excellent company to work with. Very professional, explained everything & all my options. They did an amazing job, on time,Reasonable price & cleaned up! -
Review 14 (2024-07-18 - Rating: 5)
Josh and Steve replaced our old water heater with a new Hybrid Heat Pump heater and did a fantastic job. They also disconnected our old oil furnace and arranged for removal. The project required new electrical work and Master Tech coordinated this as well. I would highly recommend this outfit for their efficiency and customer focus. -
Review 15 (2024-12-20 - Rating: 5)
Pros know how to put the customer at ease with common sense solutions. I trust he will give an honest price for the senior citizens of the Cape. -
Review 16 (2024-11-20 - Rating: 5)
It was all well done! Responsive to our need and Steve arrived on time. Steve is great! Explaned the problem and fixed it quickly! All you could ask for! -
Review 17 (2024-11-11 - Rating: 5)
These folks are always prompt and fair with their pricing. The technicians are polite and well informed. Mater Tech Plumbing is an asset to the community. -
Review 18 (2024-07-22 - Rating: 5)
I have only good things to say about the Master Tech Plumbing Company and their service providers!!! They have been easy to schedule appointments with, they come when they say they will, they figure out the problem, explain what needs to be done to fix it and how much it will cost. They have fixed the problem each time they’ve come. They are always courteous and efficient and willing to answer any questions! I will definitely call them again and I highly recommend them!! SG -
Review 19 (2024-11-25 - Rating: 5)
Steve was very professional and fixed my plumbing problem immediately I will be using this company in the future. Steve represents Master Tech to the fullest. His expertise, personality, and charisma is a valuable asset to Master Tech. I’ve never dealt with a company such as Master Tech. Everyone I’ve dealt with from office secretary Janet were all very professional and courteous. If I could give a higher star rating for Master Tech I would. Master Tech is my go to for plumbing needs. -
Review 20 (2024-09-20 - Rating: 5)
Clifford came to estimate a job for me.He was very professional and polite.He took his time looking for various options for me.I definitely give a 5 star. -
Review 21 (2024-07-25 - Rating: 5)
Josh, Tom and Steve replaced my water heater. It was not an easy task - up two flights of stairs to a loft (dont ask!). It is so obvious they know how to work together and made the process look easy. My 3rd experience with Master Tech and they will continue to be my go to. -
Review 22 (2024-11-03 - Rating: 5)
Called on a Saturday. They came out Monday morning after explaining there would be an additional charge since it was the weekend. Great service! -
Review 23 (2024-08-01 - Rating: 5)
Tom was excellent. Showed up on time, he was very polite and professional. He was very helpful, explained everything thoroughly. Great worker, would highly recommend -
Review 24 (2024-10-10 - Rating: 5)
Tom did an excellent job answered all my questions double checked everything gave me a two-year warranty on his work. I will definitely use you in the future for any heating problems. -
Review 25 (2024-06-13 - Rating: 5)
Steve was again, on time, professional, friendly & efficient. He quickly accessed the issue with my well tank, came back out within two days to replace my old no longer working tank & completed the job within a couple of hours. Also took the time to explain the functionality of the system. I would recommend Master Tech to friends & neighbors. -
Review 26 (2024-12-18 - Rating: 5)
Andrew was great. Unfortunately MasterTech does not do forced hot air systems but he referred me to a company that does. -
Review 27 (2024-11-15 - Rating: 4)
Hot water went out. Great repair man. A little pricey for the unit, but the old unit was taken away and new one installed in two hours! Definitely recommend. -
Review 28 (2025-01-04 - Rating: 5)
Quick and knowledgeable. Was very honest and did a great job replacing my boiler. -
Review 29 (2024-12-29 - Rating: 5)
Easy to schedule, correctly diagnosed all issues, and made appropriate repairs at a reasonable price. -
Review 30 (2024-12-04 - Rating: 5)
Not the first time using Master Tech Plumbing Inc. and it won’t be the last. Another excellent experience. The communication is phenomenal throughout the process. You get what you pay for! Thank you Nick, Cliff and staff. -
Review 31 (2024-09-19 - Rating: 5)
Nick was very knowledgeable and explained what was wrong with the furnace. He was on time and got it up and running promptly. I’m very happy with the service. -
Review 32 (2024-10-23 - Rating: 5)
Excellent yearly service call yesterday. The communication and scheduling was seamless and the guys were extremely knowledgeable and friendly. Thank you Master Tech -
Review 33 (2024-07-10 - Rating: 5)
Steve was on time, persistent in his efforts to solve a problem, kind and patient in answering my questions and overall an excellent service person. I would not hesitate to recommend him or this company.Linda L. -
Review 34 (2024-11-01 - Rating: 5)
Josh and his Coworker did a great job explaining and repairing efficiently and clearly regarding boiler issues as well as some pump check valve issues -
Review 35 (2024-09-20 - Rating: 5)
Stevie showed up on time and was able to resolve the valve position without issue. He was then able to place the ceiling tile in it’s proper place. Keep up the good work! -
Review 36 (2024-06-22 - Rating: 5)
This is the third job Master Tech has done for us, and each time Steve has done a fantastic job!!! He has explained what’s causing the problem, fixed it, charged what was quoted and been courteous, professional and easy to work with. I highly recommend Master Tech and I will definitely call them again. -
Review 37 (2024-11-06 - Rating: 5)
Tom was very informative and professional every step of the way. Everything was explained prior to execution and several out of the ordinary situations were handled efficiently and without down time. I would recommend Tom for future work. -
Review 38 (2024-05-04 - Rating: 5)
The entire Master Tech team has been so amazing to work with. Cliff is such a professional. Jeannette is incredible. She manages that office so well. Steve did much of the actual work and did such a great job. We had a new electrical meter installed to power an outdoor kitchen, fire pit and a pool. They managed the entire project and were thoughtful and executed all of it so well. Thanks to the entire team!! -
Review 39 (2024-08-13 - Rating: 5)
Tom is a very good plumber and a very polite, pleasant gentleman. I am very pleased to have called you for the sink faucet changeout.John Caddell, owner, YOREL -
Review 40 (2024-04-30 - Rating: 5)
Steve was very informative and helpful with providing much needed maintenance to our heating system. He arrived early, walked me through everything that was needed and went over everything he did at the end. Great service and will definitely be using Master Tech again. Thank you. -
Review 41 (2024-07-12 - Rating: 5)
Steve was excellent. Great communication leading up to appointment, diagnosed and fixed problem and explained everything along the way. Fantastic. -
Review 42 (2024-12-23 - Rating: 5)
Joshua is very efficient and professional. My plumbing issues were done quickly, and well done. -
Review 43 (2024-10-15 - Rating: 5)
Steve did a great job unclogging our kitchen sink and getting everything back to normal. Very happy with their service. -
Review 44 (2024-07-25 - Rating: 5)
New to the area, found this company online. Steve came out and I have to say that it’s such a relief to find a friendly, and knowledgeable professional we can call on anytime. If you’re looking for a great plumber and plumbing company, MasterTech is it! Thanks so much, Steve!-The Gunns -
Review 45 (2024-10-18 - Rating: 5)
Excellent and prompt service. Tom was very professional and knowledgeable! Lucky to have found such a reliable, local service. -
Review 46 (2024-02-01 - Rating: 5)
Steve K. was excellent. Took time to cover all our rugs with drop clothes in finished areas. Carefully removed old water heater and installed new one. Installation looksgreat. Used all new valves as necessary. All work neat and clean. Also advised me on future AC service and other issues in house. Glad I used Master Tech. -
Review 47 (2024-06-06 - Rating: 5)
Master Tech Plumbing, Inc is a very well organized, quality, and communicative plumbing company. It consisted of an initial call to assess work (there were several projects), and provided an on site oral estimate, followed by a written one. As well, it was easy to arrange a work date as there were several follow up texts to arrange a convenient time.. Nick, my plumber, was very timely, knowledgeable, efficient, and considerate ( tried to keep noise from disturbing me). He held to the estimated work order agreement, cleaned up well, and even took empty boxes and discarded fixtures for disposal. I strong recommend Master Tech Plumbing, -
Review 48 (2024-09-30 - Rating: 5)
Boiler Assessment:Tom was knowledgeable, prompt and carefully explained not only what he was doing this time, but what we possibly may need in the future. -
Review 49 (2024-07-01 - Rating: 5)
Mastertech was quick to respond to a request to complete a sprinkler system Installation that was not completed properly by another plumber. A fair estimate was given installation was completed, and although we had a minor issue, the owner himself came out to review and simply repaired the issue himself . Service and would recommend doing business With Mastertech Plumbing. -
Review 50 (2024-11-23 - Rating: 5)
Excellent service. Tom was prompt, knowledgeable and courteous. I would recommend whole heartedly -
Review 51 (2024-06-15 - Rating: 5)
I was impresses with the young plumber who came from Master Tech Plumbing. He looked VERY young. But he knew what he was there for and proceeded to identify the problem we had -a leaky bathroom bathtub faucet and knew what to do. He did it, went to a supply house to get the part we needed, came back and fixed the problem. He was friendly, kept us advised of the problem and the solution and, as I said, repaired it. Everthing was done quickly and cleanly. As I stated above, we were very pleased with the young man (Tom) and Master Tech Plumbing. -
Review 52 (2024-05-20 - Rating: 5)
Very quick to respond. Andrew was very professional and knowledgeable. Andrew had me send pictures of my problem in order to make sure he had the parts he needed with him when he came. He fixed the problem quickly.I was very happy with everything. -
Review 53 (2024-04-16 - Rating: 5)
My experience with Master Tech was outstanding. Steve, the technician, was clean efficient and courteous. What more could you ask for when a plumber comes into your home to fix a plumbing problem? He arrived promptly and fixed the drain thoroughly without wasting any time. It is good to now have a local plumbing service that I can rely on. Susan C -
Review 54 (2024-02-27 - Rating: 5)
Heating issue was diagnosed and fixed quickly. Everything was explained to me as work progressed. Technicians were courteous and friendly. This was an emergency call, and cost was very reasonable. This was not our first experience with Master Tech, and we have always been happy with the work done. Happy to recommend. -
Review 55 (2024-08-19 - Rating: 4)
The technician arrived exactly when promised and had kept us informed all along. Unfortunately, he was not certified to work on an oil fired water heater so could not help us. -
Review 56 (2024-05-29 - Rating: 5)
Nick was great! He showed up at the exact time communicated and resolved our issue quickly. He also explained what he was doing and gave us maintenance tips to prevent this from happening again. Thanks for your great service Nick! -
Review 57 (2024-06-24 - Rating: 5)
There is no one better than Master Tech. Steve came out and fixed our leaky drain and a troublesome faucet. Hes been knowledgeable, polite and friendly with each encounter. Master Tech is the best in the biz! -
Review 58 (2024-07-08 - Rating: 5)
Master Tech Plumbing did some maintenance on my boiler and quoted us for other items we will be doing in the future. Added outside shower and fixed some drain issues in the downstairs bath which were left from the previous owner. Excellent from beginning to end. We won’t use anyone else. Highly recommend. -
Review 59 (2023-02-14 - Rating: 5)
Tim & Tommy did a great job installing new plumbing fixtures. They were courteous and knowledgeable and did a good job with cleaning up and removing debris. Thank you! -
Review 60 (2024-09-13 - Rating: 5)
Crew showed up on time both days. Kept me informed throughout the 2 day project. Quality work. -
Review 61 (2024-11-21 - Rating: 5)
The Master Tech team of Josh and Steve were professional and courteous. They arrived timely, assessed the problem, and completed the work quickly. I would highly recommend using Master Tech Plumbing. -
Review 62 (2024-09-16 - Rating: 5)
Arrived on schedule, explained the costs and provided an estimate before starting the work. Great customer service. -
Review 63 (2024-09-27 - Rating: 5)
Prompt, quality service. We will definitely be using Master Tech for all of our future plumbing needs. -
Review 64 (2024-04-19 - Rating: 5)
Excellent job by Nick today. Walk me thru The whole process. Courteous, friendly and professional. Thank you Master Tech.Excellent job by Rob last Friday. Dedicated, friendly and professional. Good follow up and coordination from Rob to complete the job. Thanks again Master Tech. Highly recommended. -
Review 65 (2024-04-28 - Rating: 5)
Master tech is a top-notch company. As a tile installation company, we really appreciate their service. They are knowledgeable, timely, efficient, and easy to work with. I recommend them to all my customers. -
Review 66 (2024-05-13 - Rating: 5)
Master Tech Plumbing is outstanding! From initial phone call to job completion they are 110% in my book. My tech was Tom Kalweit…Tom was prompt, courteous, professional, and knew exactly what needed to be done…explained everything and gave me options to work with…an outstanding young man! Tom can come back any time! Highly recommend Master Tech Plumbing and Heating!! A#1 -
Review 67 (2024-11-21 - Rating: 5)
They responded immediately to my call and came out and diagnosed the problem. Very happy with their service. -
Review 68 (2024-09-19 - Rating: 5)
LOVE Master Tech Plumbing! We have used them for multiple properties and always pleased! They are professional, efficient & responsive! All the people are fantastic! -
Review 69 (2024-09-28 - Rating: 5)
Master Tech Plumbing is responsive and knowledgeable. In an emergency situation on a long weekend, they came right out. -
Review 70 (2024-10-15 - Rating: 5)
Joshua was very professional and very thorough. I would definitely recommend him. -
Review 71 (2024-07-08 - Rating: 5)
Tom arrived on time and was knowledgable about my specific older Hayward pool heater. He didnt push servicing on it as he felt it was near the end od the life. -
Review 72 (2024-11-28 - Rating: 5)
Excellent service. On time, great work, all clean done. Very happy -
Review 73 (2024-09-19 - Rating: 5)
Steve is fantastic! Super helpful and knowledgeable. Excited to be working with him. -
Review 74 (2024-11-27 - Rating: 5)
Steve was excellent....pleasant to talk to..explained the job well .I was very impressed and would hire Master Tech again and again.Thank you for your service JJ -
Review 75 (2024-07-16 - Rating: 5)
Oh my! I wrote the following review in 2022 but it appears I never posted. Ill include my experiences in this 5 star post.1. 2022: Water heater let go and water was all over my basement...called master Tech Plumbing and they literally had someone at the house in 15 minutes to assess the situation. They had a new tank onsite in 1 hour and the new tank was installed less than an hour later. very professional staff. Would highly recommend for all local Cape Cod plumbing needs !!2. 2023: Water pipe leak in basement- again, a courteous and reliable team member was out to the house in no time to fix the problem.3. latest: Master Tech Plumbing helped us out again! This time for a toilet issue. As usual, very responsive and all fixed! Thank you!..nice to be able to count on them! -
Review 76 (2024-05-22 - Rating: 5)
Josh is a star. Great communication and positive attitude. He also delivers incredible service. Will definitely stick with MasterTech! -
Review 77 (2023-12-30 - Rating: 5)
We had an excellent experience with Master Tech. Cliff was able to quickly diagnose a problem with our water heating system and the repair work was completed smoothly. Excellent customer service and communication with the whole team throughout the process. -
Review 78 (2024-07-15 - Rating: 5)
Master Tech (Nick and Tom) are always helpful and professional and they do good work. They just replaced our hot water heater that failed. -
Review 79 (2024-05-16 - Rating: 5)
My furnace failed and they were here within few hours. The diagnosed the problem, gave me a workaround until the new part arrived and it is now fixed. Cant ask for anything more. They are great! -
Review 80 (2024-08-11 - Rating: 5)
Service exceptional—plumber came on Saturday afternoon in the summer abnd worked over two hours to clear a clogged kitchen drain. -
Review 81 (2023-12-10 - Rating: 5)
I recently had the pleasure of working with Master Tech Plumbing, and I must say that my experience with them was exceptional. The owner, Cliff, went above and beyond to provide me with valuable advice on weatherizing and maintaining my house before my extended absence during the winter months. Despite his busy schedule, Cliff made time to visit me and personally assess my needs. His dedication to his customers is truly commendable.Cliffs personable and friendly nature immediately put me at ease. He took the time to listen to my concerns and provided me with expert guidance on how to protect my home from potential plumbing issues while I was away. His extensive knowledge in the field was evident as he explained various weatherization techniques and maintenance tips tailored to my specific needs. It was clear that Cliff genuinely cared about the well-being of his customers and wanted to ensure that I had peace of mind during my absence.One aspect that truly impressed me was Cliffs introduction of innovative technology to enhance my water systems monitoring capabilities. He introduced me to a remote monitoring system that would allow me to control and monitor my water usage even from a distance. This included the ability to remotely turn on and off the water in my house. This option not only provided convenience but also added an extra layer of security, knowing that I could keep an eye on my water system even when I was not physically present.In addition to their exceptional service and knowledge, Master Tech Plumbing also offers great pricing. Their rates are competitive, and the value they provide is unmatched. I truly believe that their combination of expertise, friendliness, and affordability sets them apart as the best plumbers on Cape Cod.Overall, my experience with Master Tech Plumbing and Cliff was outstanding. From the moment I reached out to them, they demonstrated a genuine commitment to their customers needs. Cliffs expertise, personable nature, and introduction of innovative technology left a lasting impression on me. I highly recommend Master Tech Plumbing to anyone in need of plumbing services on Cape Cod. -
Review 82 (2024-06-05 - Rating: 4)
Would have given them 5 stars but they charged me $420 for about 20 mins of work. The guys were very professional and provided clear communication - and fixed my problem. -
Review 83 (2024-06-11 - Rating: 5)
Again always Love Master Tech Plumbing!Use them for all of my plumbing needs.Always, prompt, reliable, professional and all the staff great!Josh was wonderful today, as always, as well as the office staff who are exceptional!Wonderful company!!!!!! -
Review 84 (2024-07-11 - Rating: 5)
Very happy with the service, Tom came out quickly and was great at giving me instructions on how to make sure our problem doesn’t happen again. -
Review 85 (2024-11-12 - Rating: 5)
Andrew was very professional and personable. Pleasure to deal with. -
Review 86 (2024-04-15 - Rating: 5)
Rob was amazing. Super kind and quick to resolve our problem. Master tech always takes great care of us from small jobs to bigger jobs we have had done in the past! -
Review 87 (2023-10-31 - Rating: 5)
We recently used Master Tech for several issues in our Falmouth home. Josh and Tom arrived on time. They were both very professional and treated me and my home respectfully. They explained everything that were going do, and what the cost would be before they performed any work. We will definitely use them again. -
Review 88 (2024-09-11 - Rating: 5)
Fantastic job, as always. They quickly identified the problem and fixed it. I highly recommend them. -
Review 89 (2024-04-15 - Rating: 5)
Tom was very professional and went about the installation of the new kitchen faucet also in a workmanship manner.We were very pleased to have met him.Thomas Cox -
Review 90 (2024-03-21 - Rating: 5)
Andrew was the best. Fixed the problem quickly and cleaned everything up before he left. Great personality and very professional. Highly recommend!Peter -
Review 91 (2024-05-07 - Rating: 4)
Service was great but I only gave 4 stars. I understand theres a minimum charge for just showing up but the $150 just to unscrew a hose from an outdoor faucet which took maybe 1 minute is a bit much. -
Review 92 (2024-06-14 - Rating: 5)
They still continue to provide the best service. Hot wat heater let go and they were at the house and installed a new tank within 6 hours of me notifying them. -
Review 93 (2024-03-06 - Rating: 5)
Steve Kenneally was excellent. Punctual, Professional, Efficient, what more can I say, overall great experience. I’m having him come back next week to service my Navien water heater. -
Review 94 (2024-07-30 - Rating: 5)
Josh was wonderful! Resolved all my plumbing issues ….. and was fun and personable to boot. You guys are the BEST -
Review 95 (2024-03-26 - Rating: 5)
Steve was excellent. Very professional and excellent customer service. Fixed shower and made some useful suggestions to help me with maintenance. Will use MasterTech for my plumbing needs. Thanks -
Review 96 (2024-02-07 - Rating: 5)
I cant say enough about the workmanship and the work ethic of all the crew at Master Tech. They installed the new boiler in one day and were very detailed in assuring every radiator was working 100% before they left. I wouldnt hesitate to call them if you are in need of meticulous workmanship and strong work ethic to assure 100% effectiveness. -
Review 97 (2023-05-12 - Rating: 5)
100% perfect from start to finish. Cliff was very accommodating about scheduling and informing me of pricing policy; Tim was a very professional, efficient licensed plumber who went through the repairs and installation function of everything when he completed the job.I knew exactly what I would be paying before the job was started. I will definitely be recommending Master Tech Plumbing to friends and I will definitely use them again if needed. -
Review 98 (2024-09-25 - Rating: 5)
I highly recommend Master tech. They completed the work in a very timely and professional manner. -
Review 99 (2024-06-13 - Rating: 5)
We have used MasterTech a few times and are very pleased with their work! Every representative we have has has been professional, courteous, and efficient. Excellent experience and highly recommend MasterTech! Awesome service! -
Review 100 (2024-03-27 - Rating: 5)
More than satisfied with Steve and Nick prompt , professional and friendly service during install and removal of water Heater. They also provided explanation and instruction on how equipment functions and advice on future scheduled kitchen project. -
Review 101 (2024-02-23 - Rating: 5)
Worked with Rob. Super helpful and let me hang around to watch him. As a first time homeowner, he was incredibly helpful and supportive. Would recommend him in the future. -
Review 102 (2022-12-20 - Rating: 5)
I wanted to share my experience with anyone looking to hire Master Tech Plumbing. I wanted to upgrade our drainage system in our home because the previous owners had done some patch work to the main cast iron pipes leading into our septic system. I wanted to renovate our basement and I knew that it was only a matter of time that something horrific would happen if I did not fix the problem. The original builder recommended an outside plumber who came over and took a look at the job. He seemed friendly and professional but I wasnt quite sure that he was the right plumber for me. He wrote up a simple proposal with hardly any info and after reviewing his quote, I decided to go online and check references which he did not have any. I came across Master Tech who had a huge following of 5 star reviews. I read some many of their reviews, and I finally decided to give them a call. After leaving a voicemail message, someone in their office got right back with me. They sent over a technician and he asked me several questions and by the time he left the company sent out a very detailed proposal and I was most impressed. The job itself was extremely difficult and I have to say Master Tech did a fantastic job.Dana -
Review 103 (2024-09-12 - Rating: 5)
I had a 10 year old boiler that had been leaking. As a snowbird, I didnt trust it for the winter season given it current state so I reach ed out to a plumbing company that I had used and they came and gave me an assessment and I waited 3 weeks for an estimate of repair or replacement. When I did not hear back from them, I called Master Tech and they came and gave me their opinion and I chose to replace the entire heating system. they scheduled me and showed up on time with a professional crew and began the work.The next day all they had to do was a few minor adjustments and my system is up and running.As a former business owner, I can say that Cliff runs a well oiled machine. Everyone did a fantastic job, left my basement and yard clean and they guarantee their work.I can recommend Master Tech Plumbing without reservation. If you are in need of a plumber, do yourself a favor and call them!Sonny Rapozo -
Review 104 (2023-05-16 - Rating: 5)
Tim can out and inspected our plumbing challenges. He was very professional and upfront on what needed to be repaired and approximately how much it would cost. We are evaluating next steps.05/16/23Tim, Steve, and Tom replaced all the leaking copper pipes in our house with new, plastic piping. They informed me, prior to the job start, exactly what they were going to do, asked me if I had any questions, many, and then proceeded to do the work. The work product was excellent, the team was communicating with me along the way, and they left my basement in pristine condition. What a great team and I would highly recommend them to anyone looking for plumbing support, be the job large, like ours, or small. -
Review 105 (2024-05-28 - Rating: 5)
Tom again was pleasant, professional, efficient, and knowledgeable. He pinpointed the problem and gave me options for the resolution. Highly recommend Tom. -
Review 106 (2024-06-15 - Rating: 5)
Nick was great. Polite and extremely helpfulOn time and went through options. Cant say enough good things about Nick -
Review 107 (2023-08-05 - Rating: 5)
Steve from Master Tech was very accommodating and prompt. He installed a water shutoff valve and helped me with the software initialization and setup. The job was done without mess and the installation was neat and clean. Highly suggest this firm. -
Review 108 (2024-06-26 - Rating: 5)
Quick, professional and friendly. They arrived early and even brought treats for the dog. Excellent service! -
Review 109 (2023-04-01 - Rating: 5)
Very professional tech came to my home. Assessed the water heater leak and had an estimate in ten minutes. I was lucky they had time to come the following day and replace the water heater. Excellent work and had the old heater taken away. I would recommend Master Tech!! -
Review 110 (2024-09-11 - Rating: 5)
Andrew arrived on time, installed a new faucet and fixed the leak in the pipe below.Quick, efficient, friendly. Thanks, Andrew! -
Review 111 (2024-09-27 - Rating: 5)
Always a pleasure to work with Master tech. They’ve taken care of all my plumbing needs professionally and fairly priced. -
Review 112 (2023-12-06 - Rating: 5)
We had a great response when we had a sink back up. It was not an emergency but needed it fixed sooner than later. Master Tecj was able to get some out the next day. Very Friendly and Professional. -
Review 113 (2023-06-05 - Rating: 4)
Very fast response in the age of just getting a response is appreciated. The two men that came were professional, competent and quick in preforming maintenance service on our one and a half year old, high efficiency heat system. (The company that installed it wouldn’t even return two phone calls.) I was a little taken back by the cost so I gave four stars. I wished I could have given five because of the caliber of the employees. -
Review 114 (2024-06-12 - Rating: 5)
This Company is a pleasure to work with, all are extremely professional, courteous and very competent.Both the secretary and the plumbers: Joshua and Steve are fantastic!Highly recommend this company! -
Review 115 (2022-12-13 - Rating: 5)
Master Tech saved me! I had a complicated 2 full bath renovation that had gone badly with a previous contractor. They completed everything on budget, on time and with pleasant and professional staff. They also troubleshooted a repair with my boiler and another unforeseen plumbing issue for a fair price. Every plumber and assistant that came to the job was very professional, friendly and helpful. I feel confident that I can call them with any plumbing issue and they will be there. Thanks Andrew, you’re the best! -
Review 116 (2025-01-07 - Rating: 5)
Steve was very professional and provided excellent service. Explained everything that he did. -
Review 117 (2023-09-28 - Rating: 5)
Master Tech installed a new gas water heater this summer. Very professional, responsive and thorough. Arrived on time, and did the work exactly as promised. Highly recommend. -
Review 118 (2024-10-09 - Rating: 5)
Master Tech showed up promptly and did exactly what was needed . I am very pleased. -
Review 119 (2023-02-14 - Rating: 5)
Steve and Steve showed up to fix a clogged kitchen sink in my home- they were on time, friendly , polite and professional. The problem was bigger than expected but they made me aware of exactly how and what they were doing all while trying to keep the costs at bay. They worked fast and clean and they were great! Hope I don’t need the sink unclogged again- but if I do I will not hesitate to call Master tech! Thanks guys. -
Review 120 (2024-05-06 - Rating: 5)
Steve was fantastic. I had a few different things that needed to be addressed and he handled all of them effortlessly while explaining to me exactly what needed to be done. Thanks Steve! -
Review 121 (2024-08-21 - Rating: 5)
I called Master Tech on Monday and Steve came promptly at the scheduled time the next day and fixed my gas boiler leak and water pipe..Master Tech is a company of professional and knowledgeable people..If needed will call them again.Shane Miller -
Review 122 (2021-09-07 - Rating: 5)
I love being pleasantry surprised when doing business with new companies. First we had a leak under our sink, then had our water heater replaced, and lastly we had to have a drain unclogged. We used Master Tech 3 different times in a span of 2 weeks. Danny came all 3 times. He was awesome. Very friendly and thorough. Danny also seemed to like where he worked and who he worked for. It’s nice to hear and makes me feel even better about giving them my business. Would 100% recommend and do business with them again. Thanks -
Review 123 (2023-03-29 - Rating: 5)
For the past 2 years I’ve had Master Tech doing the annual maintenance on my heater and water heater. They are so incredibly professional and smart! There is always something else i have an issue with and yesterday the replacement of the shower head and some other parts fixed my lack of hot water which i thought was due to the water heater. So impressed with the employees of Master Tech every time they come to my house. -
Review 124 (2022-01-07 - Rating: 5)
Master Tech Plumbing has completed a few projects at our home, from installing a new gas fired hot water tank to repairing of a drain pipe that was causing odor in the house. Each time Ive scheduled Master Tech, they have been professional. The office schedules appointments efficiently and gives you a small window to expect arrival - NOT causing you to wait around all day. The day of service, you get a text saying technician is on his/her way. Its fantastic. They have always been punctual, knowledgeable, and professional. Master Tech is one of those unique companies that you can always count on! I recommend them to all my neighbors. Our latest technician, Daniel, was fantastic. He took the time to evaluate the project and came up with the most cost effective solution. He had to take apart some shelves to make the repair, but everything was back in place when he was finished, with absolutely no mess for me to clean up! Wonderful! He fixed the issue completely. I will continue to use Master Tech in the future! -
Review 125 (2022-11-22 - Rating: 5)
We needed to replace the water main in our house and Master Tech was amazing. Their communication was great, they coordinated with the town and excavator to make this as painless as possible. They came out right on time and left everything better than they found it. Will definitely be using them again! -
Review 126 (2022-05-12 - Rating: 5)
Tim was very professional and courteous! As your interface with customers he couldn’t be better. We had been a Bennett customer for thirty years,they were busy, a friend recommended you,and Tim Belliveau made us master tech customers going forward. We will recommend you to our friends and neighbors. -
Review 127 (2020-12-08 - Rating: 5)
We decided to put central heat in our summer home and Master Tech was recommended by a friend. We generally never get calls back since we don’t know many people here but Cliff showed up as promised, very clear and honest with his suggestions. He was also very kind & respectful. Got his quote the same day and his team of Steve, Dan, Michael & Josh showed up as scheduled and in 2 days, we have heat!!! Cliff showed up a few times to make sure everything was in order, his quality control was great. His men lead by Steve were all incredible. They know exactly what to do and we were especially impressed with how precise and accurate they were. Not much waste, nothing cut unnecessarily and poor Steve and Dan had to spend 2 days in the crawl space. Michael was a happy bug, enjoyed his energy and Josh worked very hard to keep everything neat etc. Eric the electrician was awesome too. Thank you Master Tech, we appreciate your professionalism and your quality of work were one of the best we have experienced. It is very comforting to be in such good hands especially with such a big project. -
Review 128 (2024-09-18 - Rating: 5)
Super responsive. Great communication, and great work. Thank you! -
Review 129 (2023-05-24 - Rating: 5)
Thank you to Master Tech Plumming for fixing a 3 yr old spigot leak, and reinstalling a spigot that was removed 6 years ago. Finally have a front yard and backyard functional spigot again with no leaks! These guys were professional, courteous, and hard working. They showed up as scheduled, assessed the work, provided a quote, and did the work same day! Highly recommend Master Tech Plumbing for all your plumbing needs! -
Review 130 (2023-05-08 - Rating: 5)
I left a message on Saturday about a leak in a bathroom sink…not an emergency. The office called today (Monday) and scheduled a tech for this afternoon! Steve arrived early, fixed it in a timely manner and was VERY PERSONABLE/NICE. Fair price too. -
Review 131 (2024-09-25 - Rating: 5)
A very professional business that has always taken care of our HVAC needs. -
Review 132 (2022-06-20 - Rating: 5)
Master Tech Plumbing evaluated my situation and provided me with the best option moving forward to replace my water heater. They were fast and efficient. The work was clean and done very professionally. The overall service and follow up was great. I would certainly use them again if needed. -
Review 133 (2022-12-19 - Rating: 5)
Steve was prompt, courteous and knowledgeable. He diagnosed the problem quickly and was able to fix it in a short period of time. He was willing to answer any and all follow up questions. We will definitely call Master Tech again for our plumbing needs. -
Review 134 (2024-08-28 - Rating: 5)
Great guyspeedy repair explained what was happeningterrific servidehighly recommend -
Review 135 (2023-03-30 - Rating: 5)
I turned on the water on in my summer house after our winter shutdown. My wife turned on the kitchen faucet and water flowed into the cabinet under the faucet and all over the kitchen floor. The faucet was shut off and the flood of water stopped. The spray hose on our faucet was broken most likely because it froze in the winter. I had used the excellent services of Master Tech Plumbing for installation of 2 toilets and a garbage disposal unit replacement. I called and advised what happen to the faucet. Early the next day the team came and changed the faucet. Every job they have been done for us has been professional. On this faucet replacement they were responsive and punctual. The employees make a company and the team at Master Tech are fabulous in all that they do. -
Review 136 (2023-11-02 - Rating: 5)
Steve came and quickly diagnosed the heating problem and prescribed the solution. Full repair will be done later. Steve was excellent and we’re very happy with the experience. -
Review 137 (2023-04-19 - Rating: 5)
Hello, I Called for service for a leaking heating pipe. Tech arrived first thing the next morning. The pipe was in the wall partially and a lower-level ceiling. Andrew explained the ceiling needed to be curt open and then the repair could be completed. The tech repaired pipe with pro-press, no welding involved which is safer, Tech communicated the whole time letting me know what they were doing. The repair was completed in a timely fashion, and they also added a shut-off to isolate pipe so if it happens again on that loop will be easier to repair. Highly recommend their service! -
Review 138 (2024-03-12 - Rating: 5)
Steve was awesome. He was courteous and explained everything he did and honest about what needed to be done . I will definitely ask for him in the future. -
Review 139 (2024-10-11 - Rating: 5)
I had a new water heater installed by Tom and Nick yesterday and they did a fantastic job! Very professional, answered all questions and were very efficient! Master Tech is my go-to plumber! Highly recommended! -
Review 140 (2023-10-20 - Rating: 5)
This plumbing company will do their best to save your dollars. It turns out I needed a new faucet; they suggested I get one, but did repairs so the old one would work without adding any parts. Just cleaned up the old one. Voila! -
Review 141 (2024-05-10 - Rating: 5)
We have enjoyed and appreciated the 5 star service Master Tech provides on many occasions. They are a knowledgeable, efficient and quality service -
Review 142 (2021-02-06 - Rating: 5)
We were so thankful that Master Tech was able to respond, analyze, implement and install service all within a weeks time. No glitches, no issues, no problems! Their attention to detail, from the first phone call to the final payment, was impeccable and the communication throughout the job (including arrival times and follow up emails and texts) was really impressive. We will definitely use them going forward for service, as well as refer them to others. Thank you Master Tech! -
Review 143 (2023-02-03 - Rating: 5)
During this extremely busy season, Danny arrived on time and spent a great deal of time analyzing and fixing all the leaks in our outdoor shower. He also installed a sturdy and attractive shower control. Before leaving, he took time to explain everything to us and give suggestions to maintain systems.Danny was the ultimate professional who represented Master Tech very well.We appreciate the prompt service, squeezing us in because we had company arriving, especially given the workload of the plumbers during this unbelievably busy time.Now I know why every professional I asked, recommended Master Tech. Required9/9/21. New issue. Steve has been over several times to fix a particularly difficult leak. He did it. 9/14/21. Steve repaired another difficult leak, one that required gymnastics ability.Hire them and be completely satisfied.Second water heater installed successfully today - in one day!Water heater moved to a more suitable area of basement. All is well again. -
Review 144 (2023-11-14 - Rating: 5)
Cant say enough good things about Master Tech Plumbing. They are fast and accurate and the value is amazing. I call them whenever I need an install or a fix to an existing outdated pipe/plumbing issue. They are my go-to plumber! -
Review 145 (2024-03-23 - Rating: 5)
2024 review is at the end of this review. I dont know how to post a new review date is current.I used Master Tech Plumbing in early 2021 after arriving home to find that the heating system was not functioning. They responded quickly and was at my home within the hour. The tech was able to diagnose and fix the problem very quickly. He was professional and friendly. The heat source is old (I bought the house in Sept 2020 and the home inspector said then that it was due to be replaced). The tech did not try to talk me into replacing it immediately. He gave me the confidence that it is a good system but agreed it is old and should probably be replaced within the next 5 years.Well, Ive been lucky up until now. Last month (Oct) I had no heat. MasterTech responded quickly and discovered it was just the pilot light. It is definitely time for a new system. Instead of talking me into a replacement gas boiler, the technician suggested I look at all options, including one that would exclude his company from doing the work. Imagine that. A company helping the homeowner do what is best for them (the homeowner). I trust this company to do the right thing.March 2024. 5 Stars and more. The service and the communication and the professionalism of this company and the staff are amazing. I highly recommend Master Tech. -
Review 146 (2023-02-10 - Rating: 5)
We have a 30 year old heating plant that stopped running. I called master tech and they came right over. They explained what happened, gave me options, and didn’t pressure me to buy more than I needed. They were professional, neat and everything is working fine. I am happy to recommend them. -
Review 147 (2020-11-06 - Rating: 5)
Master Tech was very responsive and professional from the start. From my first phone call when I asked for a rush on this they made it happen. The owner Cliff made the time to meet with me and review all of my options. He took the time to answer every question I had and to give me honest feedback on every option available. He kept me informed during the installation and the finished product looks amazing and works great! The pricing was very fair and the service incredible. I highly recommend! -
Review 148 (2023-11-20 - Rating: 5)
Woke up to a flooded basement this morning. Not a great start to Thanksgiving week, but one call to Master Tech and my problem was solved within the hour!! Quick and efficient and they even offered to bring me a vacuum to clean out the water!! Thank you, Master Tech! -
Review 149 (2024-02-23 - Rating: 5)
I first used Cliff and MasterTech to connect a new generator. They were extremely responsive, listened well, came when they said they would, and managed the inspection process. Soon after i used them to run a gas line under a new deck, to connect to a firetable. They were again extremely responsive, and managed a difficult inspector. They even came back at the end of the day (a very hot day no less) to finish painting the pipe completely, to make sure we had no issues with the inspector. Finally, Cliff gave me very helpful advice about replacing my Navien boiler, which i am going to use them to do. I have been through 3-4 plumbers on the Cape now, and feel like i finally found a good one! UPDATE: I had my new Lockinvar boiler installed, and was again super-pleased with the quality of the work, and their professionalism. Their rates are not the cheapest, but after using a few other plumbers over the years, I would prefer to pay a premium for professionals who can make good recommendations, and then do the work properly. Very pleased with their work to date.UPDATE: had a minor leak from the base of my toilet, Steve came out and diagnosed the problem, a leaky wax ring, and he replaced it. Steve was early, I received a text telling me his ETA, and as always he was super helpful, professional, and thorough. Super happy to have finally found a great plumber on the Cape!UPDATE: I had a leaky shower head. They came out and replaced the valve, and cleaned it out. Very professional.2024 Update: I had them service the new boiler which they put in a few years ago. Showed up on time, Josh is great, and knows the unit. They finished quickly. Very positive visit, as always with Master Tech. -
Review 150 (2023-02-20 - Rating: 5)
My request for services was handled professionally and promptly. Technicians Josh and Phil provided user friendly definitions of the repairs needed and the individual costs. Overall a professionally run company that I am glad to recommend. -
Review 151 (2023-01-12 - Rating: 5)
I had a night emergency with my water heating system and they were there within a half hour to perform a temporary fix. They returned the next morning with the new parts to get the system working properly! Efficient, professional, reliable! Will be using for all my plumbing and heating needs and definitely recommending to all! -
Review 152 (2024-05-22 - Rating: 5)
We called and they sent Andrew out the next day to do some repairs to a toilet for us. Professional and great work. -
Review 153 (2024-07-11 - Rating: 5)
Andrew did a great job installing my water heater in a mobile home it was not easey -
Review 154 (2024-01-12 - Rating: 5)
Anbsolutely trilled that you were able to fix my tub fixtures, etc. I am sure you will get more service. I will spread the word . thanks to Vickie Paxton for recommending you. I am 100% satisfied. You men were truly professional. -
Review 155 (2023-08-12 - Rating: 4)
We highly recommend MASTER TECH PLUMBING. They have consistently been on time and have always been very professional nd pleasant to work with. We had an ongoing issue with lack of hot water and they kept returning until it was resolved. No more cold showers! -
Review 156 (2021-04-07 - Rating: 5)
Mike and Josh have repaired items in my home on two different occasions. They are a great team and extremely knowledgeable. I have had 4 different plumbing companies come to evaluate and attempt to repair heating issues without success. Mike managed to fix the problem in 20 minutes. It took him longer to obtain the parts. Both times he discussed estimated pricing for service upfront and the end price ended up being the same. I’m a woman who asks lots of questions and they were able to answer all of the ones I had ready without hesitation and interpreted my “back yard plumbing assessment skills”. My propane gas dryer swap went very smooth as well. I appreciate them returning for the second time, since they are now familiar with my heating system. I could not be happier with this duo! -
Review 157 (2021-11-16 - Rating: 5)
Could not be happier with the speed of response from MasterTech. They fit me into their busy schedule and Steve and Taylor were just fantastic. Showed up early and tackled the problem head on, they were quick to diagnose and thoroughly explained what needed to be done. All systems work great now.Simply Terrific Service. -
Review 158 (2024-02-15 - Rating: 5)
I am so grateful to have discovered Master Tech Plumbing. Andrew is beyond excellent. He saves the day with his sharp technical knowledge and answers my questions as well as explaining whats going on. On a scale of 1-10 Id give Andrew and Master Tech a thousand!!! -
Review 159 (2022-07-09 - Rating: 5)
I had two outdoor plumbing issues (outdoor shower and faucet) and made an appointment with MasterTech on the recommendation of a neighbor. The office texted me and emailed me the appointment and reminded me of it with a text the day before. Super professional! Crew called the day of the repairs to let me know their exact ETA. After careful diagnosis, they quoted me a price and told me exactly what they will do. Price was slightly over my budget but well worth it. They fixed the problem using the latest plumbing technology (no solder for the couplings), and finished and cleaned up in time. Very happy with the experience. I highly recommend MasterTech. Will use them again. Thank you, Josh and Phil! -
Review 160 (2021-05-11 - Rating: 5)
Steve arrived early and was able to take a look at the situation before I arrived. Not only did he solve the issue I called him for, but he also was able to get me hooked up with water to the front of my house! He was very professional and explained everything thoroughly. I am very happy with the work that was done. Thank you! -
Review 161 (2024-05-13 - Rating: 5)
Joshua was great and completed in a timely fashion. Great to work with will definitely use them again in the future. -
Review 162 (2021-10-20 - Rating: 5)
Great experience using Master Tech Plumbing. Danny was on time, knowledgeable and fixed our issues. We had a leak in our kitchen faucet, which he fixed, & we were looking to install 2 new toilets. After speaking with Danny he went and got the toilets and installed that day. Highly recommend! -
Review 163 (2023-01-26 - Rating: 5)
Cliff and the rest of the team at Master Tech are fantastic. While its never ideal to need a plumber, these guys make it a lot easier. They show up on time and get the job done in a professional and friendly manner not to mention the very reasonable prices! I highly recommend giving Master Tech a call next time you need a plumber!Update: 1/26/23Had Stevie out to look at an issue with the boiler. Once again I was thrilled with the service and professionalism that Master Tech provides. -
Review 164 (2021-11-04 - Rating: 5)
We use MasterTech plumbing again to check on a shower leak and also for a toilet issue. Steve was the expert sent out to our home, and he was so awesome to work with. Such a nice guy, and luckily he loved our two big dogs who kept him company during the work. Everyone we worked with was very professional and honest. We would definitely recommend them! -
Review 165 (2023-08-02 - Rating: 5)
I wish I found you sooner! This company knows what professionalism. Polite, calls back, and just rare follow through. Steve was great to learn from, explained what was needed and how much. He is hired!! -
Review 166 (2021-03-06 - Rating: 5)
MasterTech has been very professionalism from the first contact until the end of the installation of my new water heater. I liked that they arrived early in the morning on time, informed me about all the steps, involved me in decision making at my house where necessary. I am very happy with the work, price, and service. First class!! -
Review 167 (2024-05-20 - Rating: 5)
Steve was out to the house on time , did a nice neat and quick job. Very happy with his work. -
Review 168 (2021-04-20 - Rating: 5)
Water heater was at end of life and started making really loud clanging noises. We called Master Tech and could not believe we lucked out and they could fit us in the next afternoon. Steve showed up the next day after texting us he was on his way. He took a look at our situation and gave us his professional opinion and told us what our options were. Since it was later in the day the supply house was not going to deliver so Steve went and got it himself! I was impressed he was able to get it down cellar and in place all by himself. The dude is a pro. He had it replaced and operational in no time. He came in and checked our faucets etc. to make sure we were good to go. We can’t thank you enough. Its great to know that we now have a first class company to use in the future and recommend to anyone today. Thanks ! -
Review 169 (2024-06-19 - Rating: 5)
Tom was great, did the job fast and well. Will use your company again -
Review 170 (2020-07-13 - Rating: 5)
I often hear people talk about calling a plumber and getting no call back or that they dont show on time etc etc.This has never been the case with Master Tech.I called and was immediately given an exact date and time for my appointment, That was followed up by a confirmation email then another reminder email the day prior to the appointment and yet another to say they were on the way.Once here the plumber, in this case, Mike was friendly, efficient and professional.Todays appointment was for a new dishwasher install but I have used this company for leaks, a new outdoor shower and for a bathroom remodel in the past.Always happy. Always pleased.I highly recommend them. -
Review 171 (2017-09-01 - Rating: 5)
I had a great experience working with Master Tech Plumbing. They are trustworthy and professional. They went out of their way to make sure that the work completed was to our satisfaction. They met all of the deadlines within a very tight construction schedule. Their efforts were critical in keeping our new construction on budget and on time. Id recommend Master Tech for projects both large and small. -
Review 172 (2017-08-29 - Rating: 5)
Cliff was super helpful with some heating and plumbing work I needed done at my home. He has also been helpful with work for my business as well. Super fast, super professional, and so easy to deal with. Showed up when he said - and was transparent through the entire process. Nice! -
Review 173 (2024-05-07 - Rating: 5)
Very responsive and professional. My water heater was replaced efficiently and effectively. Highly recommend. -
Review 174 (2020-08-17 - Rating: 5)
Michael was friendly and professional throughout the work he did! He installed a sink, faucet, and disposal quickly and efficiently! He left the place clean and everything is perfect. Master tech is easy to work with and we got an appointment within a week! Highly recommend this company -
Review 175 (2024-07-16 - Rating: 5)
Josh and Steve did a nice job and were very helpful. -
Review 176 (2021-06-16 - Rating: 5)
Master Tech plumbers were responsive, showed up on time, worked quickly, installed the faucet and shower heads I had purchased, went an extra step to upgrade the trim kit on one of the showers, and at our request provided us with a quote for future work. They were friendly and most accommodating. We highly recommend. -
Review 177 (2022-09-16 - Rating: 5)
Joshua was quick to attend to our needs in getting a heat exchanger replaced in our Navien 240A water heater.I got an error code the next day and could not get hot water. He responded quickly and it turned out the house painters had covered the vent forcing the water heated to shutdown🫣.They didn’t even charge me a house call service charge for wasting their time. Much appreciated!Thank you!Donnie Caldwell -
Review 178 (2023-01-27 - Rating: 5)
We called Master Tech to add a whole-house filter to our domestic water line. They arrived on time, explained what they were going to do and did the job in a timely manner. Perfect job, polite & knowledgeable plumbers, and did a neat job. This was our first experience with Master Tech, and will not be our last. Five stars! -
Review 179 (2024-11-19 - Rating: 5)
Nick was great. Knowledgable and professional. Job completed to our satifaction. -
Review 180 (2020-10-28 - Rating: 5)
I cant say enough about how fantastic these folks were to work with. Needed a relatively simple water line hookup to a new fridge. Made the appointment online, got an immediate call from Jeannette to confirm, and Michael came out and did the work at the scheduled time. He was professional, courteous and made certain we had easy access to the ice maker shut-off in the event of an emergency. Highly recommend! -
Review 181 (2022-05-15 - Rating: 5)
I was extremely pleased with my experience with Master Tech Plumbing. I had outreached at least a week ahead of my new gas stove delivery and was told hed do his best to fit me in. Days after stove delivery and no commitment from my existing plumber to come out, I finally called Master Tech who was able to fit me into their busy schedule within a few days of my outreaching. The licensed plumber who came out was professional, a pleasure to work with, and the install (former electric stove - tied into gas line) went beautifully. -
Review 182 (2021-02-18 - Rating: 5)
We initially called because our boiler was not firing up consistently. The plumber came on time and with a helper. Very polite, explained our options clearly and let us know what to expect. He went above and beyond and tackled refreshing our well filter, servicing our water heater and fixing our boiler. Everything is working seamlessly. We have used several other plumbers on the cape in the past and since finding Master Tech plumbing last year, they are the only ones we would recommend. Great work guys and TY! -
Review 183 (2022-12-09 - Rating: 5)
12/8/2022 — Highest recommendation! This is a top-notch company in every way! Excellent work. A most professional operation, including communication, timeliness, behavior and cleanliness. This is the service we all hope for, but rarely find. Thank you, Cliff, and your entire group!From 2017 — Cliff, Andrew and Stevie were all outstanding. Truly, the most professional, courteous and expert service imaginable. Calling resulted in the quickest responses! If Cliff didnt answer the call, as typical, he always called back within 15 minutes! Both gas and plumbing work was perfect. -
Review 184 (2020-07-23 - Rating: 5)
We are very happy with the installation that Steve Kenneally provided for our new kitchen sink. He is enthusiastic about his work and goes far beyond the basics for quality and thoroughness. He even corrected a previously installed dishwasher connection without additional charge. We will definitely ask for his services in the future. -
Review 185 (2021-03-05 - Rating: 5)
I have had Steve out for plumbing repairs and moves twice now and he is amazing. Today he showed up well before the window that was given and had my line moved within about 20 minutes!Great customer service, I will never use anyone other than Master Tech as long as I live in Falmouth. -
Review 186 (2021-04-23 - Rating: 5)
Steve and his associate from Master Tech installed a new water heater, outdoor shower, updated pipes in my home and fixed my laundry valve. They were professional and efficient, and did great work! Steve assessed my home and I felt very comfortable with his recommendations. He even capped a gas line for my dryer at no cost. I am so happy I chose Master Tech and will use again! -
Review 187 (2019-10-26 - Rating: 5)
Our house is going on 30 years and our water heater decided to retire without notice. It served us well. We talked over several options with the Master Tech crew. I had to call a few times to review the plus and minus of each, and every time they were patient, and helpful. They gave me an estimate and stuck to it. Service was timely, the crew professional. In the process, they needed to update some aspects of the boiler to work with the new system. An older boiler, one part had to be researched and the parts needed to be ordered from some retired plumber who had the outdated part. These folks went out of their way. Throughout, they were helpful, stuck to their price and made the process easy. -
Review 188 (2024-04-15 - Rating: 5)
Master tech came on site, offered a reasonable quote and completed the work in an hour. The work was done quickly but efficiently -
Review 189 (2018-12-28 - Rating: 5)
The company gets a 5 star for handling my issues a quick fashion and explaining their billing policy upfront. Rob was very professional and gets a 5 star as well. , He kept me informed of pricing and how he was going to go about finding the resolution to my problem and gave me updated estimates prior to stating anything. Such a great kind guy thank you both for your very professional service. I will refer you to anyone I know with issues based on the service provided to me today from Rob and your company today. Again he was a pleasure to work with. -
Review 190 (2022-03-31 - Rating: 5)
Master Tech Plumbing did some work for the lab where I am employed. The service was excellent. Their online price transparency is great. You know what to expect before they even show up. I would highly recommend Master Tech to anyone in need of a plumber. -
Review 191 (2023-01-10 - Rating: 5)
Master Tech plumbers are professional and competent. Their prompt response time is commendable. After installing 3 toilets last fall, the returned to fix one of them. Highly recommended! -
Review 192 (2024-03-07 - Rating: 5)
Amazing company from top to bottom. The owner cliff is super knowledgeable and easy to work with along with all of the employees out in the field with him. -
Review 193 (2023-10-26 - Rating: 5)
Cliff was very helpful talking me through the pros and cons of a heat pump water heater and Steve was on time, explained everything, and was great with my dog!