Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in East aurora, New York

Address: 484 Main St Ste 100, East Aurora, NY 14052, United States

Phone: +1 716-262-3505

Rating: 4.9

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-04 - Rating: 5)

    Marty showed up like I was the first customer of his day. He was nice and polite and generally concerned about the problem. As promised he told me he would discuss with me along the way what was happening - he didnā€™t rush didnā€™t make a mess and treated me with kindness and respect.I would ask for Marty every time I need some help!His customer service is exemplary!Thank you!!

  • Review 2 (2024-11-07 - Rating: 5)

    Jack was professional, knowledgeable, and answered all of my questions. He was an overall great technician and I appreciate his dedication in providing a good service to the customer. Job well done! Satisfied customer!

  • Review 3 (2024-10-23 - Rating: 5)

    David Schnittker spent three hours snaking our kitchen and laundry room drain itā€™s connected. We couldnā€™t figure out why it kept backing up and after a few times of getting all the smudge out, the drain runs smooth. We just had you come here for our toilets and you fix that as well, so weā€™re really happy with Roto-Rooter, but especially David!!

  • Review 4 (2024-03-18 - Rating: 5)

    So fast, efficient and friendly ā€¼David S. arrived within an hour of my non-emergency call, was very knowledgeable, knew what was wrong within minutes and took care of it; had 2 site supervisors stop by just to check that everything was good going forward and didnt break the bank. Highly Reccomend. Thank you Roto Rooter.

  • Review 5 (2024-11-23 - Rating: 5)

    Marty and Dylan were great. They were very professional, efficient, and amiable. I would highly recommend and will use his services again.

  • Review 6 (2024-08-02 - Rating: 5)

    They came over within an hour of our first call. They were able to give me a reasonable quote to clear the main drain, and fix a plumbing issue with the bathroom sink. Professional, friendly and fast.

  • Review 7 (2024-08-09 - Rating: 5)

    Dave came to clear our kitchen drain. He was very thorough with checking things out and with his explanation of what was happening. He was conscientious about keeping our house clean, and he even offered to help me put my items back under the sink! It was a breeze to get an appointment that was convenient to meā€¦I never thought I could get the day and time I needed with such ease!

  • Review 8 (2024-11-30 - Rating: 5)

    Marty and his apprentice were very quick and clean they got my drain unclogged in under 45 minutes it was absolutely awesome they were also very informative and being a fellow tradesman they were 10/10 if the company is reading this give Marty a $50 raise please and thank you

  • Review 9 (2024-08-29 - Rating: 5)

    Albert is a gentlemen and knowledgeable at his trade. Not only did he take care of the immediate problem he was then able to correct other problems I needed tending to. I would use him and the services of Roto-Rooter again in the future.

  • Review 10 (2024-04-04 - Rating: 5)

    Roto-Rooter did an excellent job. My rental property have tankless hot water tanks. I ordered the piece from the company and they came and fixed it and everything is working perfectly. The guy they sent to my house he was very nice and he was training Someone so this is very good that he learned how to fix a tankless hot water tank. I definitely give them five stars for getting the job done. AOsmith

  • Review 11 (2024-07-09 - Rating: 5)

    I had a problem with my kitchen sink where the water was coming out of the pipes due to a washer loosening up. The technician John came out and was very polite and upfront about pricing which was very affordable. He fixed the issue within 15 minutes which was great. I will definitely use them again in the future.

  • Review 12 (2024-08-14 - Rating: 5)

    Roto rooter FIXED the problem in ONE VISIT, $300 BELOW OTHER ESTIMATES AND WITHIN LESS THAN AN HOUR. I highly recommend calling Roto-rooter, save time, money and frustration, call them first. From dispatch to techs on the job, everyones a pro and a reliable source for any homeowner or property Mgr. I cant begin to tell you all how happy this company has made my family. Im a journalist, researcher, and live by the creed of empirical evidence must support whatever I say or publish, especially anything I publish so please know this is more than just a happy customer. This is a happy customer with facts to prove why Im so happy and satisfied with their work.

  • Review 13 (2024-07-23 - Rating: 5)

    James and Raven are top notch employees. They went above and beyond to help us!! Do not hesitate to reach out for their expert advice and professionalism! We are super satisfied with their work!! Thank you both so much!!

  • Review 14 (2024-10-16 - Rating: 5)

    The workers was great a job well done. Thank you

  • Review 15 (2024-10-26 - Rating: 5)

    Hot water tank late on Friday nite failed water all over basement, service was called early Saturday morning and the job was done by 1 pm on Saturday, very pleased with the professionals who arrived and did a great job!! Very satisfied customer here!

  • Review 16 (2024-08-16 - Rating: 4)

    The guys who came were great. On time, got right to the problem and fixed it, polite, friendly. All good, but price was outrageous for what they had to do. Not their fault, but Ill try someone else before using company again.

  • Review 17 (2024-08-19 - Rating: 5)

    Albert was so quick and professional. The replacement of the valve was so fast and the water was turned back right then and there. We are very satisfied

  • Review 18 (2024-08-01 - Rating: 5)

    If I could give Albert 10 stars I would. He finally fixed all of our issues completely. Never had a better service man. Call on us for any reason.

  • Review 19 (2024-09-12 - Rating: 5)

    John did an excellent job . He was very friendly and knowledgeable about the job . I look forward to using your service again in the future and will be recommending your service to others .

  • Review 20 (2024-11-14 - Rating: 5)

    Technician /plumber was very helpful, professional and knowledgeable. He was quick, clean and explained everything clearly.

  • Review 21 (2024-08-12 - Rating: 5)

    We had our hot water tank replaced. The service was excellent and timely. Dave and Mike were friendly, knowledgeable, and considerate.

  • Review 22 (2024-07-17 - Rating: 5)

    Albert and Nate spent hours replacing a 100 year old pipe. Other members of their team had come prior to them and everyone was considerate and did amazing work. We had an unfortunate leak from our bathroom to our kitchen and butler pantry. This has been a huge job and prior to using Roto-Rooter we had used a couple of other plumbers and had terrible experiences in the last several years with these other plumbers. It seems they had never actually fixed the leak and so there was a lot of damage. Roto-Rooter had technology and a business manager to explain the process, and assess the damage and moisture levels. His name is Mike and he is also exceptional. None of the plumbers before them did any of this and yet we were charged much less with Roto-Rooter in comparison to the size of the job. I also felt like Albert is so incredible at plumbing that he comes up with out of the box ways to save money and complete the work. We will never use another plumber again. I wish I would have called them years ago and not asked others for referrals as the other plumbers charged us and never fixed the problem. But Roto-Rooter did.

  • Review 23 (2024-05-05 - Rating: 5)

    I would give more than 5 stars if I could. My sewer line backed up about 2 hrs before a party. I called to schedule an emergency appointment; they were at my house 45 mins after I called. John and his partner were insanely efficient and knowledgeable. Not only did they fix the blockage they gave me an in depth understand of how my sewer system works which explained other issues if was facing and options moving forward. After they were finished, Robert came out to discuss clean up options. Insanely professional and efficient. Well worth it!!!

  • Review 24 (2024-11-27 - Rating: 5)

    The two techs that came were super professional and helpful in quickly identifying and solving the issue (flooded basement ā€¦ sump pump issue)Highly recommend

  • Review 25 (2024-08-20 - Rating: 5)

    I recommend Roto-Rooter as the go to people for problems with drainage. Our problem was complicated and required a number of steps to identify the problem.The service technician who came out (Raven Woodard) was very knowledgeable , polite, helpful and accommodating.

  • Review 26 (2024-06-25 - Rating: 5)

    My plumber, Dave, was punctual friendly and very professional. He was clear in what the service would entail, showed me what was done and gave me suggestions on how to keep the plumbing in good condition and operation. I was extremely well satisfied.

  • Review 27 (2024-08-30 - Rating: 5)

    Guys came quickly. Professional and polite in demeanor. Thorough in their work and cleaned up afterwards. Walked me through the work that they did. Recommend.

  • Review 28 (2024-05-27 - Rating: 5)

    Albert was great! We had sewer backed up into our basement and it was Memorial Day. I called and they were able to get someone out within a few hours. He cleared it all out! Very happy with the service!

  • Review 29 (2024-06-17 - Rating: 5)

    James was completely awesome. He came to correct the issued caused by the previous tech. Started by tightening the valve due to water authority not able to come out until Mon. Then on Monday James came back, replaced the main shut off valve with a ball valve and finished repairing what the first tech messed up. We are so thankful for James and would definitely use his services again in the future. We were initially soured by the first tech. James got us back on team roto rooter. Thank you james.

  • Review 30 (2024-05-31 - Rating: 5)

    Albert did a excellent job. Made an online appt and it went very smooth. Albert crawled under my mobile home for 1 water leak and found 2.more leaks. He fixed them all.I give a 5 star performance to the staff.at roto rooter.Thank You, Dan

  • Review 31 (2024-08-26 - Rating: 5)

    I called due to a clogged tub the gent(Albert) came that day not only took care of that but found some other issues that needed care.. was very professional took care of my issues and did a very through job..Great service!

  • Review 32 (2024-09-29 - Rating: 5)

    Excellent service and the technician Dave was very helpful. Explained each thing and would highly recommend to everyone.

  • Review 33 (2024-03-02 - Rating: 5)

    I was very impressed by the quick response and availability of service. I scheduled late at night, for an 8am-10am service to clear out a backup in my sewer drain. I was given a notification text that my tech was on the way at 9am. John #2699 was my technician. He was very polite and knowledgeable, did a great job and finished up quick and efficiently.

  • Review 34 (2024-06-02 - Rating: 5)

    Highly recommend! Dave the technician and Cameron the field supervisor did an excellent job cleaning out the sewer line and weā€™re very thorough with explaining and informing me what was done and what steps would need to be taken for the future for preventative maintenance!

  • Review 35 (2024-04-20 - Rating: 5)

    Marty and his partner were great! They were prompt, courteous, and very knowledgeable. Took care of my problem in short order. Would not hesitate to call again thanks!

  • Review 36 (2024-11-24 - Rating: 5)

    James was amazing. He checked everything out and now I have a working bathroom on Sunday night.

  • Review 37 (2024-05-12 - Rating: 5)

    First visit included Albert, Gab and Ryan. All three were very professional, helpful and informative. After the initial exam of the drainage system, they provided next step process and possible scenarios that may occur once the concrete slab was opened.Second day visit included Tom on-site and calls with Ryan. Again, very professional and informative.

  • Review 38 (2024-03-21 - Rating: 5)

    Just had them give me a estimate and they did the work right then for me. I feel like its working better than before. This is my 3rd time working with them and I will continue to only call them! They always do a great job!!! So thankful

  • Review 39 (2024-02-17 - Rating: 5)

    My daughter called RotoRooter and they came within 40 minutes and fixed our problem, even after another company came and told us they couldnā€™t fix it and would have to be back in a week and they were looking to charge minimum of 1000$. Kermit and Albert were quick and efficient, explained everything thoroughly and even stayed to help sort out the claim with insurance. I could not be any happier with this service. 10/10 I would highly recommend coming here for any plumbing or sewage issues! Thank you Kermit and Albert!

  • Review 40 (2024-04-18 - Rating: 5)

    James was awesome! Gave me complete explanation with all my options and never pressured me into any one decision.He promptly got to work and fixed the problem, I would not hesitate to use this service again !! THANK YOU SO MUCH!

  • Review 41 (2024-06-15 - Rating: 5)

    John was very knowledgeable and professional. He took care of our problem with a smile. I highly recommend using Roto-Rooter.

  • Review 42 (2024-03-13 - Rating: 5)

    We had our basement food and found out at 9pm called and got someone on the phone with us immediately! They confirmed someone would be out first thing in the morning. James was out plumber and was super nice and knowledgeable and fixed the problem within minutes. So thankful we chose Rooter!

  • Review 43 (2024-09-06 - Rating: 5)

    Gave an estimate for the work we need done and also explained everything very well so that we understand all costs. Very knowledgeable and helpful

  • Review 44 (2024-10-08 - Rating: 5)

    They were professional and patient in identifying the issue as well as understanding when it came to the price.

  • Review 45 (2024-10-15 - Rating: 5)

    Jack did a great job. Was professional, efficient and thorough.

  • Review 46 (2024-06-21 - Rating: 5)

    This was a very unexpected situation forMe and financially straining, these guys came in got it done swiftly and had good pricing! Everyone was professional and just overall a great experience!!

  • Review 47 (2024-02-28 - Rating: 5)

    Nikolas here. James and Im afraid I never got his partners name, were fantastic.The houses previous owner made their job so much harder! The man had built the bathroom with cinderblocks blocking it off from the crawlspace. But still these two marched on! They replaced the pipes, bettered their configuration and added valves. It looks beautiful, sturdy and I was in the next room over as they worked on it, fighting the leak as it progressed. I have full faith in the efforts they put forward and I greatly appreciate their work ethic.

  • Review 48 (2024-01-21 - Rating: 5)

    We had Morty come out to our house night to unclog or bathtub drain. He arrived within 90 of the phone call and was out in 30. He was super responsive, kind good natured and explained everything to us. In a day when customer service is lacking Morty was amazing and would recommend him to anyone and will definitely request him specifically in the future if there is another issue.

  • Review 49 (2024-03-25 - Rating: 5)

    Once again great service, quick reply, reasonable prices, and Albert Richter answered all my questions and concerns. Also was given a $75.00 coupon, which I am greatful because I am on a fixed budget. Would call them again without hesitation.

  • Review 50 (2024-06-06 - Rating: 5)

    Worker Dave showed early for job, courteous, friendly, respectful, knowledgeable.He explained everything, and went above and beyond, helping us understand what the process was. Thanks, DavešŸ’—

  • Review 51 (2024-04-16 - Rating: 5)

    Im really impressed by promptness and quality of work that James gave me with my hot water tank. James was friendly and explained everything ahead of time in what he was doing. Great job James!!!!!!

  • Review 52 (2024-07-24 - Rating: 5)

    John was quick, professional, and got the job done. Always have agood experience with rotorooter.

  • Review 53 (2024-03-01 - Rating: 5)

    I was told that Rotor Rooter would be more expensive than local companies. You get what you pay for! Excellent, prompt service from professionals. The plumber explained everything to me and provided me with information that will prevent problems in the future. I will recommend Rotor Rooter to my family and friends.

  • Review 54 (2024-05-27 - Rating: 5)

    Quick response and got the job done-canā€™t ask for anything more when you have a plumbing backup! The crew was friendly and worked efficiently. Would recommend .

  • Review 55 (2024-05-26 - Rating: 5)

    John, the service technician, who came out to help with a clogged drain, was professional, informative, and friendly. He answered all of my questions and offered solutions. I was pleased with Roto Rooter.

  • Review 56 (2024-09-19 - Rating: 5)

    These guys were Awsome!!! Explained everything wonderfully, would recommend and use again.

  • Review 57 (2024-05-25 - Rating: 5)

    Had excellent experience with Roto Router. Professional, friendly and efficient. Diagnosed the problem and took care of it quickly. Highly recommended.

  • Review 58 (2024-03-13 - Rating: 5)

    Water was backing up into the basement through a drain that led outside. We figured it was tree roots or possibly a toy one of the kids could have flushed. I tried a 20-foot snake but hit nothing, so we decided to call someone. The Rotor Rooter plumber they sent was professional and up-front, used a power-snake to push through whatever was blocking the drain (probably the roots) and water was flowing again in about an hour or so. Price was average, but a free assessment is a great value too, and they gave a six month warranty as well, so if youre in a similar situation I would recommend them. Also check their website and Facebook page for coupons.

  • Review 59 (2023-11-03 - Rating: 5)

    As a first time homebuyer, my husband and I were nervous when we discovered a clogged drain we couldnā€™t fix. A friend suggested Roto-Rooter and we couldnā€™t have been happier with their response. From coming in the evening, to diagnosing, scheduling and fixing the problem-Roto Rooter was great. James and Nathan were on time, professional, helpful and put our concerns at ease. In addition, they offered realistic suggestions for things we could do to help preserve the work they just did. They were neat and efficient. We highly recommend their services!

  • Review 60 (2024-06-22 - Rating: 5)

    John was fantastic. Came in, went straight to work, very professional. Very helpful. 10/10 highly recommended.

  • Review 61 (2024-05-10 - Rating: 5)

    The Roto Rooter guys who came to replace our hot water heater were timely, courteous, and efficiently removed our old unit and replaced it with a new one. Great work guys!

  • Review 62 (2024-04-29 - Rating: 5)

    James was the tech that came to my house to fix the plugged laundry drain. He was very professional and knowledgeable.I would recommend Roto Rooter

  • Review 63 (2024-05-15 - Rating: 5)

    Albert is awesome! Next time I call Roto Rooter I will definitely be asking for Albert again! Both Albert and Pat are assets to your company. Keep it up!

  • Review 64 (2023-12-22 - Rating: 5)

    Had quite the problem with our plumbing system Called at 2:15 PM today. Our new Christmas Angels, Albert and Gayang arrived @ 3:00 PM. Best job ever. I would HIGHLY recommend Roto-Rooter to anyone! Merry Christmas !!!

  • Review 65 (2024-06-30 - Rating: 5)

    The technician John was very friendly and professional. He completed the work quickly and efficiently.

  • Review 66 (2024-02-05 - Rating: 5)

    Dave Schnittker... Was very professional, kind, and considerate of my needs. He was very thorough when he serviced my hot water tank on Sunday, February 4th, 2024. Dave went above and beyond to help me. As a senior citizen on a fixed income, it was comforting to have someone inform me of discounts available, and still provide full quality product and attention. Dave should be recognized accordingly. Sincerely, A. Mikolajczyk

  • Review 67 (2023-12-02 - Rating: 5)

    Martin and a colleague came out to service my clogged main. Both were friendly, knowledgeable and very professional. They assessed the situation and then took care of the clog and cleaned out some pesky tree roots. When they were finished, you would never have known any work was done, the area was very clean. Thank you for the quick response and for your professional dimeanor. I would definitely recommend Roto Rooter to my friends and neighbors.

  • Review 68 (2023-05-07 - Rating: 5)

    Nathan showed up on time as promised. He was very personable and professional. Solved my problem quickly and even shared a couple of tips. Im very happy with his service and would gladly use his service again.

  • Review 69 (2023-11-26 - Rating: 4)

    The service was excellent. Marty was very thorough and professional. Only 4 stars because technician was supposed to call at 2pm and I waited 4 hours. The dispatcher was not helpful when I called after waiting 3 hours.

  • Review 70 (2024-05-27 - Rating: 5)

    I had a plugged basement drain and they made it out in a few hours. They snaked from the street, but it didnt budge. They then came inside and kept working at it until it finally cleared. Great effort.

  • Review 71 (2024-09-29 - Rating: 5)

    John was super helpful and very pleasant to have come to my house.

  • Review 72 (2024-04-25 - Rating: 5)

    Techs showed up on time less than 1 hr. after calling Roto Rooter.Another hour and our drains were cleaned out and running freely.

  • Review 73 (2024-02-18 - Rating: 5)

    Had a tech named John out to unclog my sewer and boy what a great experience. John was super professional, personable and did excellent work and we can flush a toilet woohoo lol. Thanks John and Roto Rooter.

  • Review 74 (2023-11-17 - Rating: 5)

    The technicians were very knowledgeable, polite, and helpful. My new water heater was installed four hours after my initial call. Great service.

  • Review 75 (2024-06-21 - Rating: 5)

    Albert was my tech. He was professional and friendly. Service was prompt and well done.

  • Review 76 (2024-08-08 - Rating: 5)

    The guys were very helpful, worked quickly and didnā€™t leave a mess.

  • Review 77 (2022-11-25 - Rating: 5)

    I have used Roto Rooter for several years but Seth and Steve were by far the best technicians Iā€™ve ever received service from in this company. They delivered amazing and professional service and came promptly at the scheduled time. I would recommend them for all plumbing needs. They were so understanding and patient during a difficult process.

  • Review 78 (2024-03-31 - Rating: 5)

    I recently had a flooded basement and called Roto-Rooter. John Jemola, the plumber who came out, did a great job. He cleared the blockage in my sewer and gave me some helpful tips to prevent future flooding. I highly recommend Roto-Rooter for your plumbing needs.

  • Review 79 (2024-02-12 - Rating: 5)

    Great job! The master plumber is very experienced and service oriented. He has done an excellent job and solved low water pressure issues.

  • Review 80 (2023-08-11 - Rating: 5)

    I Highly recommend you call Roto Rooter! We had what I will describe as a sewer disaster and they came within 30 minutes. After troubleshooting for a bit he (James) Resolved the problem. He even went above (in my opinion) and asked for cleaner and wiped down the walls, floor and cabinet. I have never gotten that from any other place Iā€™ve had service from in the past. So happy I called!

  • Review 81 (2023-06-27 - Rating: 5)

    Albert and Roger are very professional. They diagnosed my shower problem and fixed it. They are super!! It was a positive experience. They did a great job!! Thank you Albert, Roger and roto rooter!! Frances

  • Review 82 (2023-07-23 - Rating: 5)

    I had a clogged toilet with overflowing water and water seeping into the basement. The service man came out, found what the problem was and took care of it in a timely manner. He was great and I was very pleased. Other places I called could not come out for a day or two. Roto rooter came the same day and very quickly I must say! I highly recommend them!

  • Review 83 (2022-11-25 - Rating: 5)

    Very impressed by the prompt response and the care taken to explain the situation I was facing. The problem was quickly rectified and I was given advise on how to avoid any future problems. Will continue to use this service if the need ever arises again.

  • Review 84 (2024-03-29 - Rating: 5)

    John attended all my needs, left me very satisfied. I will recommend him to anyone who wants to use Roto-Rooter.

  • Review 85 (2023-09-15 - Rating: 5)

    My basement had been backing up with water, and I wasnt sure why. I called Roto-Rooter and Albert came right on time.He clarified everything to me, so I understood what he was doing and how he would fix it. He was very patient with all my questions.Albert was able to snake my drain from my basement to the street and the water went out of my basement. He also double-checked to make sure everything was all clear. If I have any plumbing problems I would call roto router and ask for Albert.

  • Review 86 (2024-03-14 - Rating: 5)

    Albert was very professional and communicative with us. He did a great job helping solve our issues

  • Review 87 (2021-05-17 - Rating: 5)

    Amazing service. Our plumber Tom deserves 10stars! He worked so hard and didnā€™t stop until he was completely satisfied. He had to crawl into a very small space and didnā€™t hesitate. He gave an estimate before hand and explained what he was doing. He left everything spotless cleaned. We will be requesting him again when we need it! Thank you!

  • Review 88 (2022-11-10 - Rating: 4)

    Rhe first plumber who came out replaced the wax ring on the toilet and reset the toilet in its place, but the leak was worse after he left. I called back and they sent Seth, who immediately located the REAL problem, gave advice on how to handle it overnight, then returned to fix it. While his fix is only temporary. His willingness to take care of the real issue and provide real advice was fabulous. He was also super nice to my son when he asked questions and explained things to both of us in terms we could understand without talking down to us.

  • Review 89 (2022-11-24 - Rating: 5)

    Seth and Steve went out of their way to come and fix both of my overflowing toilets at 8 oclock the night before Thanksgiving. I cant thank them enough. Professional, kind, courteous and efficient. They went above and beyond to make sure I didnt have to cancel Thanksgiving. I highly recommend this company and especially these two men that were kind enough to help when I really needed it the most. Thank you so much for everything!

  • Review 90 (2023-10-16 - Rating: 4)

    Got a long customer relationship with Roto-Rooter unfortunately (bad sewer lines). They are very communicative and get the job done every time. Excellent availability on weekends and holidays.

  • Review 91 (2024-05-15 - Rating: 5)

    We were very happy with the service we received from both of them and that helped us out. They were very friendly and informative

  • Review 92 (2024-02-04 - Rating: 5)

    Marty helped us with an emergency plumbing issue and was so helpful and professional. He explained everything that was going on as he did it and totally saved the day!

  • Review 93 (2023-04-30 - Rating: 5)

    Service: dishwasher disconnection and installation of a new one.James was very very patient, professional, respectful, and communicative. The cost was higher than I expected but it was worthy. My 5 stars go to James.

  • Review 94 (2022-12-07 - Rating: 5)

    Seth was fantastic! Really took the time to let us know every step of the problem and what he was going to do to ensure it doesnt happen again. Very professional and courteous. Will recommend to everyone!

  • Review 95 (2024-08-01 - Rating: 5)

    James was super quick and efficient. Great guy.

  • Review 96 (2024-08-26 - Rating: 5)

    A same day appointment was available. Excellent service!!!

  • Review 97 (2023-02-08 - Rating: 5)

    Kevin from Roto Rooter was incredible. Was on time, and quickly fixed an issue that has been a stressor for weeks. Process was seamless from scheduling an appointment to final payment of services. Definitely will use them again.

  • Review 98 (2023-05-24 - Rating: 5)

    These guys were amazing! Called and they were out to my property in less than 30 mins. Kevin was professional and explained all the work being done. Would recommend!

  • Review 99 (2024-01-13 - Rating: 5)

    James and his training person did a wonderful job, explaining what needed to be done and I am very satisfied with their work and professionalism, thank you again.

  • Review 100 (2023-10-22 - Rating: 5)

    I was told that I would have to wait until the morning for help on my clogged pipes, however, they sent someone out that night instead. He was professional, answered all my questions and kept me in the loop on all decisions. After a couple hours of work, we have a clean drain and can sleep!Plus the work is guaranteed for 6 months.

  • Review 101 (2022-11-12 - Rating: 5)

    Kevin was fantastic! One of the most personable & professional contractors Ive ever had the pleasure of hiring - thoroughly explained my issues and how to avoid future recurrences, worked quickly & left everything surprisingly clean.I would reccomend him & RotoRooter to anyone with a plumbing issue.

  • Review 102 (2023-08-06 - Rating: 5)

    I would definitely use Roto-Rooter again. I was very happy with the work that was done and how quickly the service technician found the problem. And explained what needed to be done to fix the toliet. Excellent job!

  • Review 103 (2024-07-31 - Rating: 5)

    Great service that was same day. No complaints

  • Review 104 (2023-07-11 - Rating: 5)

    Very professional and thorough. Found the problems quickly and the company will fix it within a few days. Roto Rooter came the same day I called and the repair is scheduled for several days later.

  • Review 105 (2024-04-06 - Rating: 5)

    The gentlemen came in unclogged all three drains and allowed me to ask questions and learn a few things. I definitely recommend Roto Rooter to anyone who needs the services they provide.

  • Review 106 (2024-08-20 - Rating: 5)

    Quick and convenient - and friendly - service from David clearing a drain.

  • Review 107 (2024-08-16 - Rating: 5)

    Great service! Scheduling the appointment online was easy. Great communication from the dispatch office notifying me when my technician would arrive. Albert was very knowledgeable and professional. Diagnosed my issue quickly and knew how to address it, which he did.

  • Review 108 (2022-10-31 - Rating: 5)

    I worked with Seth who did a fantastic job. He was professional and detailed and took the time to make sure he found the problem and everything was taken care of. He was very knowledgeable and made sure no stones were under turned. He went above and beyond with his repair and I would recommend him for any plumbing needs.

  • Review 109 (2023-09-18 - Rating: 5)

    The technicians were knowledgeable and supportive. Roto Rooter is the only plumbing services we will use. Thank you for always being there in our time of need.

  • Review 110 (2023-01-19 - Rating: 5)

    My experience with Roto was fantastic. As a new home owner who found a serious leak under my kitchen sink, I had no clue who to call or what I was getting into. I called Roto, and they were at my house within an hour. The technician Thomas identified the problem quickly, and was about to replace the old galvanized pipe with new PVC pipe in less than 24 hours from my call. The price was also lower than I expected, I am grateful I called Roto first!

  • Review 111 (2022-10-27 - Rating: 5)

    I am very pleased with Seths excellent job, and will highly recommend him to do all of my issues if anymore arise in the future. Roto-Rooter should hire/contract more people like him, he is very professional,smart,friendly and does not gauge price for the services he provides. I am very disappointed at the first tech that was sent to us before Seth , whom should have unclogged the issue the first time around. Cost me a lot for two people to the job. Seth should be compensated for his good work. Thank you again Seth!

  • Review 112 (2023-01-21 - Rating: 5)

    Kevin was extremely helpful and very knowledgeable about his services. He corrected the issue promptly and thoroughly. I would highly recommend him to anyone needing assistance.

  • Review 113 (2024-02-26 - Rating: 5)

    Dave was very courteous and professional. He had the correct tools and equipment to ensure the job was completed correctly

  • Review 114 (2023-01-26 - Rating: 5)

    Kevin is super knowledgable and really knows what he is doing. He is super nice and explains everything to us. He was also training Chris on site. I can see he is great mentor. Roto-Rooter is lucky having him.

  • Review 115 (2024-01-13 - Rating: 5)

    Arrived on time, very courteous, explanation of what would happen in first three minutes and did exactly what was needed. Tech was friendly and knowledgeable

  • Review 116 (2023-11-22 - Rating: 5)

    Roto-Rooter came out and cleared out the blockage in our sewage line same day, especially with it being the day before a holiday. They were a friendly and efficient crew.

  • Review 117 (2024-04-29 - Rating: 5)

    Excellent service and price was reasonable too. Plumber was very nice and completed the job in a timely manner.

  • Review 118 (2023-07-29 - Rating: 5)

    Thank you Martin #8104. Martin was very professional, courteous, and friendly. He diagnosed and fixed my plumbing issue. Thanks to Martin Roto Rooter is my go to for plumbing needs.

  • Review 119 (2022-07-16 - Rating: 5)

    We saw a sewage backup mid afternoon and had a repair person at our house within 45 minutes. He figured out the problem quickly and was very up front about costs and what it would take. Would definitely recommend and will be our first call from now on!

  • Review 120 (2022-12-13 - Rating: 5)

    You donā€™t miss the water till the well runs dry and mine was dry. I was having issues with a new faucet install and had no running water after two plumbers attempted to fix the problem. Needless to say I was at my wits end. Along comes Seth and he fixed the problem that no one else could. I now have running water in my kitchen again.

  • Review 121 (2024-07-30 - Rating: 5)

    James was kind, skilled, and very thorough with my bathroom repairs. He was punctual and very efficient. He understood the budget I had and worked well within it. So very appreciative and highly recommend Roto Rooter. I would definitely call them again for plumbing needs in the future!!

  • Review 122 (2024-01-26 - Rating: 5)

    Jack was very professional and courteous. I would definitely call them again with any of my plumbing issues.

  • Review 123 (2024-06-24 - Rating: 5)

    Technician was excellent. Knowledgable and courteous. Would recommend.

  • Review 124 (2023-01-18 - Rating: 5)

    James(our technician) did an excellent job handling our issues and the company responded quickly when we needed them. Appreciated the good work!

  • Review 125 (2023-11-23 - Rating: 5)

    Roto rooter have always been stand up professional each situation weā€™ve needed their assistance. James today was awesome fast, efficient and friendly

  • Review 126 (2024-04-17 - Rating: 5)

    They were professional and effecient, keeping me informed on what they were doing. I am very satisfied with the service.

  • Review 127 (2021-12-20 - Rating: 5)

    We called and got a plumber to our place within 4 hours, as was promised, for a small job that was still well worth taking care of before the holidays. It was a relatively simple fix, in the end; but our technician, Morgan, was professional and thorough, diagnosing the issue carefully and making sure the issues we had noted were completely resolved after he fixed them. He was a friendly guy as well! My wife and I are happy with the service we received.

  • Review 128 (2024-01-11 - Rating: 5)

    Marty did a great job! He was efficient and very informative. Highly recommend.

  • Review 129 (2022-11-11 - Rating: 5)

    Very professional service technicians. They cleaned up after themselves even the mess I left. Price was reasonable for the clean out of the pipe and camera to check for damage. Will use again if needed.

  • Review 130 (2024-08-20 - Rating: 5)

    Both technicians were on time, very courteous and professional. They did an excellent job getting us up and running. They were very knowledgeable and did a great job explaining the problem and what has to be done to get it repaired. I would highly recommend them again.

  • Review 131 (2023-05-29 - Rating: 4)

    When James and his crew were here last week, they left a mess of my bathroom with literal feces on the wall and floor and mud throughout my house. When Albert was here today, Monday memorial day he did an excellent job on my the hot water tank.

  • Review 132 (2022-12-20 - Rating: 5)

    Seth tried one technique and then another. He successfully cleared the clog but did the second technique twice then went back to the initial first technique and made sure that worked as well. Very thorough

  • Review 133 (2023-10-16 - Rating: 5)

    James and his trainee were on time, respectful of our home, diagnosed the problem, eliminated the problem, cleaned up their equipment and where they worked and thanked us for having them come to help us.

  • Review 134 (2023-07-16 - Rating: 5)

    Service was quick and helpful! James arrived within a few hours and was able to diagnose and fix my issue right away.

  • Review 135 (2024-08-02 - Rating: 4)

    Had a sewer line backup and called for emergency service at 8 PM. Original estimate was 2-3 hours. After a little more than an hour I was notified previous job was running behind, which happens. I called to make sure someone was actually still going to come that night as I wanted to get the issue resolved immediately so we could use water againā€¦ I was told they would be coming after their next job but they had no estimate to how long that would be. At 12 AM I get notified someone will be arriving in 30-45 mins and I confirmed they should come. Then I get a call 45 mins later (almost 1 AM) that technician had technical issue and they need to reschedule for the morning.Needless to say I was very annoyed I didnā€™t just make a morning appointment to begin with and go to bed at a reasonable time OR call another company when they were running behind their previous job. So now I needed to go to bed and didnā€™t have the ability to use water without causing more issues, to get up early and hope there wasnā€™t going to be any further delays. They did offer a discount for the inconvenience, but I do wish they would have just told me to call another company if I wanted it resolved ASAP/yesterday evening instead of what happened.The only thing that turned this around into a 4 star review was Albert. He was ahead of schedule. Quickly diagnosed the problem. Explained what he would do to resolve and got to work. Completed the work quickly and efficiently. Checked that everything was working appropriately, then walked through recommended next steps. Overall very friendly and super helpful. Had they showed up last night and it was Albert they sent, absolutely would have been 5+ star review.

  • Review 136 (2024-04-19 - Rating: 5)

    Fast service, fair priced. John was here an hour after I called and did a great job

  • Review 137 (2024-02-16 - Rating: 5)

    Very fast, polite, and neat. Did the job perfectly. Just had a bit of sticker shock at the price.

  • Review 138 (2024-06-17 - Rating: 5)

    Very good job excellent very informative an helpful cleaned up all mess left behind

  • Review 139 (2023-10-17 - Rating: 5)

    James and the other technician were both excellent and got our drain fixed quickly. Great service:)

  • Review 140 (2024-03-18 - Rating: 5)

    John went above and beyond to make sure my hot water tank was working properly. Highly recommend him

  • Review 141 (2021-07-20 - Rating: 5)

    Albert is professional and courteous. He explained everything so I could understand. He also spoke to my son so that Albert and my son were in agreement with what was done. He fixed/replaced the broken main water valve to my house. I would recommend Albert to my family and friends. I would also have him service my home again should the need arise.

  • Review 142 (2024-03-06 - Rating: 5)

    James was very professional and knowledgeable, he did an awesome job on our sewer problem .Thank you šŸ˜Š

  • Review 143 (2021-08-04 - Rating: 5)

    They were very courteous, and polite. Did a great job fixing my bubbler pipe. Clean up everything and put it back the way they found it. They did and excellent job and if l had to have more work done l would want this crew to do it.

  • Review 144 (2022-07-20 - Rating: 5)

    Plumber was here in about two hours. Quickly diagnose the problem and expedited the repair in a timely fashion. Took the time to thoroughly clean the drain pipe out so there would be no future issues. Great job!

  • Review 145 (2021-06-10 - Rating: 5)

    Roto Rooter makes it easy! I was able to book my day and time frame on-line. Received a phone call prior to my servicemanā€™s arrival. He was very pleasant and greeted me with a smile. He looked inside to check my floor drains and then began snaking from outside. He was very thorough and did one extra run just to be sure it was clear. He did offer to get an estimate for me to have the problem corrected permanently but we need to discuss this before committing to a larger job.Happy with the work completed.

  • Review 146 (2022-05-15 - Rating: 5)

    After noticing a problem on Friday night with our basement drain and being unable to contact my regular plumber until Monday, I knew I had to call Roto Rooter early Sunday morning. They sent a serviceman out within the hour. Scott was very prompt, solved the issue within the hour and the following Monday they sent out a service tech to drop a camera down to examine lines which turned out fine. Highly recommend, should have called much earlier but I will do if the need ever arises in the future.

  • Review 147 (2024-09-28 - Rating: 5)

    Every detail was addressed with concern and active listening. Great team!

  • Review 148 (2024-06-30 - Rating: 5)

    Dave was great! Very helpful and fast. Thanks!

  • Review 149 (2024-04-23 - Rating: 5)

    Albert and Gabriel were professional and efficient. I am very happy with the service

  • Review 150 (2022-12-19 - Rating: 5)

    Seth and his trainee did an excellent job. Very professional, knowledgeable and wasted no time clearing our drain.

  • Review 151 (2024-05-19 - Rating: 5)

    Very knowledgeable awesome friendly couldnt work with better guys to do the job absolutely fantastic

  • Review 152 (2024-02-16 - Rating: 5)

    Great company, excellent service, cant ask for a nicer pro to come over. I would recommend.

  • Review 153 (2021-08-24 - Rating: 5)

    Plumber was Albert. Showed up exactly on time, was very polite and gave me a price upfront. Even though the job was a bit more difficult than expected the price was the same. All garbage was cleaned up and taken away. Couldnā€™t ask for more.

  • Review 154 (2021-08-04 - Rating: 5)

    Wonderful experience. Albert & Andy are very knowledgeable and helpful. Roto-Rooter was able to solve my plumbing issue in a few hours. Cleaned up everything when the job was completed. I am very satisfied. Donā€™t wast your time calling any other plumber. Call Roto-Rooter from the start. Pricing is reasonable and well worth it.

  • Review 155 (2023-10-28 - Rating: 5)

    The technician was very professional and knowledgeable, unlike the last two technicians. He knew exactly what to do. He fixed the problem, and Im very grateful.

  • Review 156 (2024-02-10 - Rating: 5)

    Amazing service. Technician was thorough and explained everything. Very prompt service. Highly recommend.

  • Review 157 (2024-05-24 - Rating: 5)

    John and Nathan were professional and awesome! I highly recommend.

  • Review 158 (2021-05-02 - Rating: 5)

    I called and Mark arrived about an hour later. He was very nice, professional, explained things, and clean. Had company several times now and never a problem.

  • Review 159 (2023-05-30 - Rating: 5)

    Cleared out sewer main. Guaranteed for six months or they return and do it again no charge. Thatā€™s a deal I never got from other companies. Also, they were available on a holiday.

  • Review 160 (2022-01-08 - Rating: 5)

    The service was really fast and a great value but the scheduling needs some work. I scheduled work to be done yesterday at 5 but they called me at 9 to reschedule so then they were supposed to come here at 10 am today but actually came at 3:40. I get that there might be a shortage of workers but the scheduling should reflect that better

  • Review 161 (2021-06-29 - Rating: 4)

    Great service. Technician continued to trouble shoot issues when faced with a 100 year old house with sketchy plumbing. Used different methods when faced with challenges. Good guy for sticking with it.

  • Review 162 (2024-09-20 - Rating: 5)

    David 6968 was extremely professional and helpful.

  • Review 163 (2021-07-15 - Rating: 5)

    I have used the local RotoRooter a number of times over the past 5 or so years. Each time they have been courteous, professional, thorough and most of all very knowledgeable. I have learned a lot from them. They also did a complete sewer trap replacement in the yard. They have gone the extra mile to help solve our various sewer issues. Thanks!

  • Review 164 (2022-11-02 - Rating: 5)

    Seth did a great job fixing our plumbing problem. He was thorough and answered all my questions quickly and in a way that I could understand.

  • Review 165 (2022-12-04 - Rating: 5)

    Very courteous. Explained everything BEFORE they did any work. Seth also made sure I knew the price before doing anything..

  • Review 166 (2024-04-06 - Rating: 5)

    John was very professional, responsive and finished quickly. Great experience.

  • Review 167 (2024-06-04 - Rating: 5)

    Very great and helpful. He found the problem. Thank you so much.

  • Review 168 (2021-09-29 - Rating: 5)

    Great responsive service. Sewer was unclogged quickly. Excellent work saved me from having to have someone dig up line to dislodge the object that fell into the clean out.

  • Review 169 (2024-03-26 - Rating: 5)

    Sewer water backed up into basement. Basement flooded. Roto Rooter came right out, cleared the blockage and cleaned up the water.

  • Review 170 (2024-07-16 - Rating: 5)

    They showed up on short notice and repaired a job botched by our previous plumber. They also ended up being less pricey. Everyone we dealt with was so great. I highly recommend.

  • Review 171 (2024-03-29 - Rating: 5)

    John is such a pro. Heā€™s personable and highly effective. Thank you so much!

  • Review 172 (2023-04-02 - Rating: 5)

    Roto-Rooter did an excellent job- 2 technicians were deployed for multiple issues and set with one simple phone call! Issues resolved!

  • Review 173 (2022-11-13 - Rating: 5)

    These guys are very professional and very nice. Everyone I dealt with made sure I knew what was going on and explained things very clearly. Would definitely recommend!

  • Review 174 (2024-02-01 - Rating: 5)

    Staff was professional, informative, friendly, and efficient. Service was performed very well, worth every penny.

  • Review 175 (2022-04-22 - Rating: 4)

    Dominic & Steve were very helpful in helping me understand my drain issue. I couldnā€™t give 5 stars because they didnā€™t have a camera to see whatā€™s blocking the snake, and the problem is not resolved.

  • Review 176 (2024-03-01 - Rating: 5)

    Fixed our basement sink and provided exceptional service. Really saved us in a time we needed it!

  • Review 177 (2021-07-26 - Rating: 5)

    Excellent service . Non emergency. Called on Friday , came on Monday. 2 very efficient and polite plumbers did a great job . Couldnā€™t be happier. We have used roto rooter in the past and will continue to in the future.

  • Review 178 (2023-11-17 - Rating: 4)

    Efficient and good service. Iā€™ve used them several times and the only suggestion for improvement I have is I wish they would clean up a bit before they left.

  • Review 179 (2024-05-09 - Rating: 5)

    The service was great. The plumber was competent, friendly and trustworthy.

  • Review 180 (2021-10-07 - Rating: 5)

    Roto Rooter has been at my house all summer- initially, to fix basement pipes and then to correct the sump pump drainage. After two attempts, Albert corrected the drainage issue. Very pleasant man and very professional.

  • Review 181 (2022-07-25 - Rating: 5)

    Tomm was nothing short of fantastic. He came in and helped us diagnose the issue in no time, and weve got it figured out! Tomm is courteous and helpful. Give that man a raise!

  • Review 182 (2022-01-03 - Rating: 5)

    Was a simple unclogging of a kitchen sink. Tried all weekend to do it ourselves but couldnā€™t get it. Morgan did a great and quick job. Ran through and inspected how the house plumbing was ran to get a better idea. Great job.

  • Review 183 (2023-10-09 - Rating: 5)

    Technician did a great job of assessing the issue and cleaning the lines. Would definitely recommend.

  • Review 184 (2024-06-06 - Rating: 5)

    Came within 2 hours of my callFriendlyProfessionalDid the job

  • Review 185 (2024-03-04 - Rating: 5)

    My technician was nice and professional and they came out within an hour! Thank you!

  • Review 186 (2023-03-10 - Rating: 5)

    I called, they came and fixed my water line quickly. I am so happy with these guys!!!!!I would recommend and have to everybody I know. Just so happy. Thank You .

  • Review 187 (2021-08-19 - Rating: 5)

    The gentleman was hired to come over was extremely efficient, polite and answered all my questions. He was very professional and kind of all at the same time. If anybody deserves a raise he does

  • Review 188 (2024-01-27 - Rating: 5)

    A huge thank you to Albert and Roto-Rooter for fitting in my urgent plumbing problem and sending out the water mitigation team to help minimize the damage to my family room.

  • Review 189 (2021-11-03 - Rating: 5)

    The technician Albert was timely professional and completely competent in the task . He installed new gas lines and water lines to a rental house that needed lots of love. I will call upon Roto Rooter when my back is against the wall. Old houses will push you against that wall; no need to despair Roto Rooter will be there. Thanks again . Hi Albert...the gas is on and the water is flowing....FCA Development and the Aughtry family..

  • Review 190 (2023-09-21 - Rating: 5)

    Martin was on time and professional, he explained every step of what he was doing and was extremely friendly.

  • Review 191 (2023-09-14 - Rating: 5)

    The technician came in a timely manner, was polite, explained what needed to be done and was able to complete the service quickly.

  • Review 192 (2022-11-28 - Rating: 5)

    Seth and the other gentleman were life savers. Seth took the time to explain to me what was happening and also put a call out to a field supervisor to see why this issue occurred. Thank you guys so much!

  • Review 193 (2022-07-13 - Rating: 5)

    Friendly ,professional and fixed my clogged drain fast! Provided helpful tips to minimize future issues. Would request technician again without hesitation. Thank you !

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