Gerald Jones Company in Durham

Review 1 (2021-10-15 - Rating: 5)
Made an appointment for some broken windows and a gentlemen came out for a consultation. He was here for about 3 minutes and told me that he could replace the windows, but Id be better off going to a glass company since the job would be much cheaper for me. He couldve just lied and gotten my business, but he chose to demonstrate a rare level of integrity instead. If I ever do need a window fully replaced in the future, I have no question in my mind that these are the guys that I would call first.

Review 2 (2016-11-18 - Rating: 5)
Excellent service! Todd was prompt to respond to my request for an estimate. He then made suggestions we had not thought of about the style we were going for and the type of window that would work for our needs and budget. Windows were promptly ordered, built, and installed within one month. His installation crew worked from early in the morning until sundown to ensure the windows were completed in one day. Todd even came out to make sure all was well and even took his guys to lunch. Cannot say how refreshing it was to have such an EASY and pleasant experience with this. Price was half the price that we were quote from several other companies. Also, supporting the locals is very important to us! Thanks so much for incredible service. Our windows are beautiful.

Review 3 (2023-07-01 - Rating: 5)
As a property manager, I called on this company to give us a price on replacement windows. Craig did a great job. He was quick, efficient and knowledgeable.

Review 4 (2018-03-06 - Rating: 5)
Just got all new windows in my house. The installers did a great job, and the price was very reasonable. The new windows have really made a huge difference when it comes to how well sealed the house feels now. The house now feels much more open due to the how much more light the windows let in, yet much less heat comes through with the sunlight. I highly recommend giving Gerald Jones a call when you need new windows.

Review 5 (2014-12-05 - Rating: 5)
Todd Mann and his crew came early to replace some fascia board on my home. They removed the gutters replaced the old rotted fascia with hardiboard and replaced the gutters. They returned everything on the deck back when they were done and left nothing behind. We are very pleased with the service and professionalism throughout the project. We would recommend this company if you are doing any remodeling or home repairs.

Review 6 (2014-10-26 - Rating: 5)
Very pleased with all aspects of this company, products and service. They were knowledgeable and courteous both in the showroom and throughout the project from quoting through installation, including a return trip to make some minor adjustments, at no charge. Prices were extremely fair and they showed up on time and all workers were very helpful and polite. They knew their stuff. Highly recommend these folks.

Review 7 (2020-03-13 - Rating: 5)
Great installation team. Options are good, just pick one. Weve used Gerald Jones for home shutters, second story sliding glass porch windows, front step railings. All are beautifully installed and the crew leaves no trash.

Review 8 (2018-06-22 - Rating: 5)
This company was great. They installed 3 sliding doors in my house. They left the house and deck neat and tidy. There was a small issue with two of the handles but they promptly handled it. I will use them in the future as they were prompt and did what they were supposed to!!

Review 9 (2017-11-22 - Rating: 5)
This is an excellent company. We had interior doors installed in my home by Andy and Scott, who were professional, friendly, and considerate of our home and space. Should we need this sort of work done in the future I would gladly call Gerald Jones Co. again. Thanks to everyone.

Review 10 (2020-04-30 - Rating: 5)
Ive used Gerald Jones Company for new windows throughout the house, a patio roof over a large deck on the rear of my house, and a screen room (using a portion of the deck). I cant say enough about the professionalism, the reasonable pricing, and the quality of the people, materials, and installation. I hope to use these folks for more projects down the road!

Review 11 (2018-11-26 - Rating: 5)
Replaced three exterior doors. Showed up on time, product was delivered and installed as promised. No issues. Doors look nice and are fully functional. Not the cheapest but high quality product.

Review 12 (2020-01-22 - Rating: 5)
I thought l was going to need new patio door hardware. It was still under warranty. I contacted the office with my information and they immediately started the process. No hassle at all.

Review 13 (2023-04-15 - Rating: 5)
Great customer service and products. We got two outside doors and I love them more every time I open them.

Review 14 (2022-04-28 - Rating: 5)
Though we had to wait 6 months for our windows, this was a supply issue beyond the companys control. Once the windows were available, they were installed quickly, and fitted carefully. The installation team was great, and windows look terrific. Excellent company to do business with.

Review 15 (2015-08-25 - Rating: 5)
Just had a new front door installed by Gerald Jones! 1st class job...quality craftsmanship with installation...Everyone from Todd to young man who installed door - very professional people!!If you need any type work done - dont waste your time getting several bids..Gerald Jones Co. will give you a great job with a fare price!!

Gerald Jones Company