Crawford Company North
Located in Dubuque, Iowa
Address: 11672 Airborne Rd, Dubuque, IA 52003, United States
Phone: +1 563-552-2117
Rating: 5
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-03 - Rating: 5)
I’ve had to have Crawford out quite a few times in the last year or two for various issues, including an AC, furnace, and water heater replacement. Austin and Larry and their guys are easy to work with, trustworthy, and prompt in getting repairs done even when they’re slammed. Have gotten quotes from competitors in the past for some of the bigger jobs and while Crawford’s prices are fair, the trust you can have in the quality of work is unmatched. I also utilize them in a commercial setting and when we need emergency service, their on-call tech always gets back to me in an extremely reasonable time frame. -
Review 2 (2024-09-14 - Rating: 5)
I called Crawford late Friday morning due to a water heater issue. Adam showed up later on in the afternoon and he knew exactly what was wrong. Due to it being under the manufacturer warranty, Adam gave me all the options available for me. He was patient while I was getting info from the manufacturer to help me decide whats best for me. Wait a week for the free replacement part or pay for the part. (manufacturer wouldnt pay for labor since it was outside the 12 months window) While I was on hold Adam let me know that his supply company closed in 15 mins and theyre across town. I told Adam Ill get the part from him since I didnt want to wait a week without hot water. Adam called his supply company and they left the part outside for him. The manufacturer will reimbursed me for the part just not the entire amount. Adam did everything in his power to get me hot water before the weekend. Adam was up front with cost and it was the normal hourly rate. Only if more companies would hire more honest and knowledgeable people like Adam. Crawford is very lucky to have Adam working for them.(Adam fixed our water heater in the dark using a flash light) Thank you Adam again! -
Review 3 (2024-12-27 - Rating: 5)
Sean and Michael were absolutely amazing they did everything we requested and was in and out within 6hr for my business to open. This company is fast and affordable. Thank you guys so much. -
Review 4 (2023-11-01 - Rating: 5)
We had a great experience with Crawford North. The team replaced our furnace and AC unit with a new furnace and heat pump. They also helped us run new ductwork to an unconditioned addition making that space usable for us year-round. Starting with the quote process, they were able to visit our home and give recommendations very quickly. We had not been considering a heat pump until they mentioned it and we are now so happy with the system. Crawford also helped us with rebates and gave us an estimate on what we should expect. The installation team was very efficient and professional. We are looking forward to our first winter season with the new system! -
Review 5 (2022-05-25 - Rating: 5)
We had the pleasure of having Austin take a look at our system and recommend a nice, new, affordable a/c unit and furnace. It only took 2 days to tear down the old system and install the new one. We are very pleased with the job Crawford did and would recommend to anyone who is looking to upgrade their heating and air. -
Review 6 (2020-05-05 - Rating: 5)
We had Crawford Company North install duct work, a new furnace, and AC in our home. We are Extremely pleased with the entire project from start to finish with Crawford North. Austin came out to give us a quote on the entire project. He worked with us from start to finish to make sure we were completely satisfied with how everything turned out. Tom and David who installed everything were always very professional and courteous. I would HIGHLY recommend Crawford North for your heating and cooling needs! -
Review 7 (2019-06-13 - Rating: 5)
Austin was very prompt in coming for a service call when our air conditioner stopped working. When we discovered our compressor needed replacing, he was great in helping us determine whether to repair or replace. We decided to replace and then had to decide whether to keep or replace our 15 year furnace. Austin was helpful in making that decision and giving us an estimate for either scenario. We ended up deciding to replace both units.Austin got the units in quickly and was able to get us scheduled very quickly for installation. We think Austin did a great job on installing our new furnace and air conditioner. Thank you very much !! -
Review 8 (2020-07-30 - Rating: 5)
Crawford was so great to work with. They were very responsive and so easy to work with! Austin came out to the house to look things over and update some quotes we had done in the past. Within of week of giving the go ahead they were out to the house to start an install that they said would take 3-4 days and they were done in 2 days! We got a final run through and Austin even followed up with us to see how everything was going! So happy with Crawford! -
Review 9 (2023-05-02 - Rating: 5)
We had a new furnace & air conditioner recently installed, and couldnt be happier. From the estimate to completed procedure, everything was totally professional and the staff is very helpful, knowledgeable and personable. If youre looking for a top notch company for your HVAC needs, look no further. THIS is the company you want!! -
Review 10 (2024-03-03 - Rating: 5)
Company installed furnace, air conditioner and water heater. They were very professional and completed the job in timely manner. I am very pleased with their workmanship and would highly recommend them. -
Review 11 (2022-02-05 - Rating: 5)
Crawford (North), Austin & his team did an excellent job! Id had a TERRBILE EXPERIENCE with a Bryant dealer for the preceding 11 months with a new furnace & A/C (Birch Heating & Cooling). Austins team with Crawford North came in & quickly resolved the problem & replaced 100% of the equipment that was undersized for my house for less $$$ at a year later! Imagine that, larger more expensive equipment & a years worth of inflation, but Crawford North did the job for substantially less $$$ than what Birch had charged, who would NEVER ADMITT they estimated & installed the wrong size equipment. -
Review 12 (2019-08-15 - Rating: 5)
Austin and the staff at Crawford Company were very helpful. I had a very complicated job trying to cool my restaurant. Austin took his time and really got to know the issues instead of “selling” me something. He continues to follow up after the install. I highly recommend Crawford Company. -
Review 13 (2019-07-08 - Rating: 5)
Austin was excellent! He was extremely knowledgeable with the company’s products and was willing to take the time to answer the many questions I had about air conditioning, heating and installation. I had several companies come out and give bids - Austin was the only technician to walk through the house checking ducts etc. Austin is a very personable and professional individual. I would highly recommend him and Crawford North without hesitation. -
Review 14 (2021-09-19 - Rating: 5)
Tim was great! The owner even stopped by to help remove our old, heavy water heater. Installation was quick and the new plumbing is beautiful. They worked with us and brainstormed to move the location the heater is housed. The new location makes far more sense with our renovation. Will definitely use them again for all future repairs and plumbing projects! -
Review 15 (2021-10-06 - Rating: 5)
I cant say enough good things about my experience with Crawford, and particularly Austin Cahill’s commitment to customer service and doing things right.My installation consisted of three mini-splits upstairs and a forced air unit installed in the basement with all new duct work feeding the main floor. I was amazed at how clean the installation was and how they were able to feed the duct work through the basement without sacrificing ceiling height/head room. -
Review 16 (2022-01-03 - Rating: 5)
We had a back up in our sewer pipes and the plumbing company that jetted it told us we would have to replace all our sewer pipes. We called Crawford as a second opinion and Tim came out and cleaned out our pipes and used the camera to make sure they looked good and that no replacement was necessary. He also answered every question we had. We will definitely contact him with any future needs. -
Review 17 (2019-07-01 - Rating: 5)
This is the second Furnace and Central Air Unit that I have had Crawford Company North install for me. The first being in our rental property and now in our personal home. The service and quality work done by Crawford along with their competitive pricing makes them my go to for my HVAC needs! -
Review 18 (2020-01-13 - Rating: 5)
I arrived early ay my church as I always do in winter on Sunday mornings to check on the bldg. We had a baptism scheduled and I wanted to make sure everything was OK. The building was cold when I arrived. Neither boiler would start. Some areas of the church were in the 30s. I made the decision to call Crawford Company North for their assistance. Their mechanic arrived and discovered we had a short in the boiler wiring. He used a logical trouble shooting method to isolate and repair the wire short. He started the boilers and the building warmed up to the correct temperature. Had he not arrived in time or wasnt able to fix the issue, the church would have experienced significant damage from frozen heating lines and broken radiators. Time was of the essence. This is not the first time I have used Crawford North for emergency repairs. Each time was on a weekend and each time they exceeded my expectations for prompt urgent repairs during our heating season. Well done Crawford!Bob HardingModeratorFirst United Congregational Church of ChristPlatteville, Wisconsin -
Review 19 (2023-05-23 - Rating: 5)
Crawford Company is great to work with! They’re completely focused on customer satisfaction and exceeded our expectations! Thank you, Jack, for going above and beyond for us today! -
Review 20 (2023-07-15 - Rating: 5)
Great service! Came to fix clogged plumbing late afternoon on a Friday and was professional and solved our issue quickly. Excellent company! -
Review 21 (2019-03-19 - Rating: 5)
Austin was awesome. Explained everything.Order the furnace and water heater on Thursday and install on Monday.Totally awesome. Love itThanks guys -
Review 22 (2023-04-04 - Rating: 5)
Great service all around! Every person we worked with from the estimate to install were outstanding! Would highly recommend them to anyone! -
Review 23 (2019-01-07 - Rating: 5)
Our Furnace died and we called and someone showed in a few hours and we had a new furnace the next day they have and great prices with many options -
Review 24 (2019-03-26 - Rating: 5)
It was great working with Austin. i got the unit ordered and installed quickly thanks to Austin -
Review 25 (2019-03-28 - Rating: 5)
Great customer service. Fast Service. Great work. Austin is great to work with. Thanks for all you do. -
Review 26 (2023-11-13 - Rating: 5)
Very professional, explained what he was doing, very reasonable -
Review 27 (2019-04-01 - Rating: 5)
Excellent service at fair prices. Ive had Crawford out for a total furnace replacement and to work on my water heater. Austin is fantastic, the service is excellent, and the bids were well below the competition. -
Review 28 (2021-12-08 - Rating: 5)
Quality HVAC system purchased from a team I can trust! -
Review 29 (2020-06-03 - Rating: 5)
Great professional service.....highly reccomend!! -
Review 30 (2023-12-29 - Rating: 5)
They were prompt !!