Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Desert hot springs, California

Address: 16819 Little Morongo Rd, Desert Hot Springs, CA 92240, United States

Phone: +1 760-203-3050

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Septic system service
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-06 - Rating: 5)

    RR was fantastic. I needed a totally pro plumbing company to assist with my issue and other related things like restoration as opposed to dealing with multiple companies. Joseph S. was an awesome tech who identified the issue, created a short term solution and then part of the long term solution. I highly recommend.

  • Review 2 (2025-01-07 - Rating: 5)

    Marcus was absolutely awesome!He was extremely kind and patient regarding all questions and concerns we had. He has a great work ethic and was efficient and knowledgeable about the work done. Marcus was mindful and considerate of us and our home, and completed the job professionally successfully.Thank you for having someone as wonderful as Marcus to serve the community.

  • Review 3 (2024-12-12 - Rating: 5)

    The Rota-Rooter company was excellent and responsive to our needs even though it was late evening. Our service man, Juan and his helper, fixed a very bad back up in both bathrooms. They were professional, efficient, knowledgeable and friendly and did a thorough job. We so much appreciate what they did for us and have no hesitation in recommending Roto-Rooter to anyone looking for good service for their plumbing needs. We would definitely use them again if the need arose. Thank you!

  • Review 4 (2024-12-27 - Rating: 5)

    After a sewer line back up outside our house at 10:30 PM Christmas night, I called Roto Rooter as I did two years before. Several very friendly men were out working from house to street within an hour and stayed all day to remedy the blockage. They arenā€™t inexpensive but better than two bathrooms full of sewage. I recommend them.

  • Review 5 (2024-12-03 - Rating: 5)

    Everyone at RotoRooter jumped through hoops to handle an emergency situation that required both interior and exterior work- they went above and beyond to fix everything. Superior quality work. They were all kind, thorough and professional. Amazing follow up too- thank you!!

  • Review 6 (2024-11-05 - Rating: 5)

    Kevin and Raphael were prompt and polite. They explained the plumbing issue to me, and it was repaired quickly and efficiently. I am very pleased with their service and I would highly recommend them. I will call them when I need any other plumbing services.

  • Review 7 (2024-12-02 - Rating: 4)

    Came out same day for an estimate. Came two days later to get the job done. Very polite and got the job done in a timely matter. Cleaned up very well,no complaints about the staff or work.Down side was the price for the job. Way too expensive for an 1hrs work.That being said they were the only one out of three companies to email me, to call them for an appointment.

  • Review 8 (2024-12-07 - Rating: 5)

    I called Roto-Rooter to help me with a plumbing issue at my motherā€™s home. All I have to say is from the lady that answered my phone call. To the Techs that came out to do the work needed. They all were professional. They got the issue figured out the issue and provided me with options. I ended up going with the more extensive repair. I have to so say the tech , Jonathan worked hard to complete the job. I highly recommend Rotor-Rooter. Pete Lopez

  • Review 9 (2025-01-03 - Rating: 5)

    I was ambivalent about scheduling with Roto-Rooter. I tend to prefer small, local companies. I had to shut my water off on Christmas day and on New Years Day I was still without water and only getting advice via occasional text messages from my local plumber. I was desperate. On New Yearss Day I jumped online and found Roto-Rooter. I easily scheduled an appointment for the next morning. Juan S. the Roto-Rooter plumber, showed up on time and ready to solve the problem. He was friendly, professional and funny. Within an hour, I had water back and at a very reasonable price. I manage several high end private residences here in Palm Springs, CA. The next time I need a plumber for myself or one of my clients, Juan S. will be the plumber I call! Job well done!

  • Review 10 (2024-08-18 - Rating: 5)

    Technician was very knowledgeable and absolutely top-notch. I would recommend this company 10 out of 10. Money well spent!

  • Review 11 (2024-07-28 - Rating: 4)

    They came over to do a last minute project on our house when a pipe burst and flooded the room, it was fixed within hours. They were attentive and fast which was appreciated. The price was alot about 2k they did give us a bit of a discount which was greatly appreciated; wish they offered payment plans to help people in the community but overall great service and we got warranty. Would recommend.

  • Review 12 (2024-01-15 - Rating: 5)

    We had a water leak and Roto Rooter came and took care of everything from gutting the bathroom to working with our insurance. They were always on time and communication was easy and straightforward. They also got us in contact with a contractor so we can start rebuilding our bathroom. Thanks guys for all your incredible work.

  • Review 13 (2024-09-03 - Rating: 5)

    It was such a blessing to have the technicians come in and do such an excellent job. They showed compassion, understanding, and patience, and worked diligently on the task to complete it. They showed great professionalism. They were very informational and just a joy to be around. We look forward to doing business with your company in the future and hopefully having the same technicians. Thank you so much. Sincerely, Church Unlimited.

  • Review 14 (2024-12-08 - Rating: 5)

    Christian was great.He was able to clear my drainage issue. RR is always great about communication. Time of arrival, whoā€™s arriving, etc. thank you for sending somebody on a Sunday and thank you Christian for showing up on a Sunday.

  • Review 15 (2024-11-11 - Rating: 5)

    Ever have a leak, but cant locate it? Our leak was in a mystery location but the friendly, dedicated service people at RR Palm Desert didnt rest until the leak was discovered and repaired!! Thanks to Kevin and Joseph for the great work. We even named a tree after Kevin in our creosote garden!

  • Review 16 (2024-12-05 - Rating: 5)

    We had a leak at 7:00pm. I called their office and they had a technician at our home within 35 minutes. He was nice and helpful. He determined the leak was from the main street line and advised us to call the water district.

  • Review 17 (2024-08-12 - Rating: 5)

    Very quick - within an hour or two of my service request call he (Daniel) showed up all pleasant and was great with my 4 dogs, and he saw that I didnā€™t have hoses for dryer with gas gas and hot/water washer valves so he went out to get some came back and out it together it. Had to pay $755 though but the quick service.

  • Review 18 (2024-09-18 - Rating: 5)

    Technician was pleasant, professional, and quick. Job well done. Our. only recommendation is to under promise and over deliver re: arrival time for plumbing emergency, i.e., give an ETA but arrive on timeā€”within a 5 to 10 minute windowā€”instead of 30-40 late, or give an updated ETA. We Highly recommend this company and technician. We would hire again.

  • Review 19 (2024-10-16 - Rating: 5)

    I recently had Roto-Rooter install new piping under my mobile home for my clogged sink, and I am extremely satisfied with their service. From start to finish, the entire process was smooth and hassle-free.Firstly, their customer service was outstanding. When I called to schedule an appointment, the representative was friendly and understanding of my problem. They were able to schedule a technician to come out to my house the same day, which was a tremendous relief.The technician Daniel Lopez arrived promptly and was professional and knowledgeable. He quickly assessed the issue with my sink and explained the necessary steps needed to install new piping. He answered all of my questions with patience and clarity, ensuring that I fully understood the process.The installation itself was done efficiently and with exceptional craftsmanship. Daniel Lopez and his assistant worked diligently, making sure every connection was secure and properly aligned. I appreciated their attention to detail and meticulousness in their work giving me a video of the work they did It was evident that they took pride in their work and respected my home. The new piping will eliminated the clogging issue completely. I am confident that the job was done with the utmost proficiency.Overall, my experience with Roto-Rooter was fantastic. Their exceptional customer service, skilled technicians, and high-quality workmanship exceeded my expectations. I highly recommend Roto-Rooter to anyone in need of plumbing services, as they provide reliable and professional solutions. Thank you again Daniel Lopez, Gerry R and Jesus Ivan Q.

  • Review 20 (2024-11-21 - Rating: 5)

    Let me just say that from start to finish this company was fantastic. We had a total blockage of all sewer lines and no apparent access point for them to unblock. The access point was below both tiles and concrete, but within 2 days they had replaced a totally rusted out T junction and cleaned up (as well as I could). Definite 5 stars!!

  • Review 21 (2024-10-23 - Rating: 5)

    Our dishwasher wasnt getting any water to it. I called Roto Rooter to see if they could help. They were on time, diagnosed the problem, have us a quote and in 2 hours we had a dishwasher that worked. They were so polite and very respectful. Thank you guys!!

  • Review 22 (2024-10-11 - Rating: 5)

    Kitchen sink both sides were backing up. We call Roto-Rooter and they sent someone within an hour. Joseph came and was wonderful. Fixed the back up gave us some great advice for the futureā€¦ he was the BEST. Would call them again for sure.

  • Review 23 (2024-09-19 - Rating: 5)

    Joseph was absolutely tremendous. He was on time. Joseph had a great attitude from the moment I opened the door to the time he finished the job. I couldnt have asked for anyone better to come out and fix my plumbing issues. Joseph is hard working with the best work ethic that I have seen around. Joseph really took care of my business needs. Thank you Joseph!!!

  • Review 24 (2024-12-01 - Rating: 5)

    Excellent experience with Roto-Rooter And Christian Torres as the technician. Called for a backed up shower drain and Christian was at my door within 45 minutes. Problem solved. This is the third time Iā€™ve needed a plumber and called on Roto-router the first one roots up around and into my toilet drain, The second floor a bathtub install, and this the third all experiences were top notch.

  • Review 25 (2024-11-15 - Rating: 5)

    Mark was awesome. Very knowledgeable, always on time with a difficult night time work schedule and a challenging job. Excellent quality work and very good cleanup and dust reduction.

  • Review 26 (2024-10-16 - Rating: 5)

    Amazing. Jonathan and Gerry came in 20 minutes and were so experienced and professional. The problem was solved and also gave me a solution for future preventing of my drainage/pipe issue. 10/10 reccomend and will use again if needed. Amazing technicians.

  • Review 27 (2025-01-03 - Rating: 4)

    Daniel was excellent! Just a few bureaucratic mix-ups that delayed things somewhat, but once they were cleared up everything went smoothly.

  • Review 28 (2024-09-03 - Rating: 5)

    Very fast response. They should inform you up front that there is a service charge for using a credit card. Technician arrive on time and finished rapidly. He was pleasant and professional.However the next day thetoilet is still leaking. Not a happy camper!

  • Review 29 (2024-11-05 - Rating: 5)

    Had a plumbing problem of toilets and shower backing up- and was unsure whether septic needed pumping or there was a blockage. Roto-Rooter Plumbing sent tech Joseph S. He did some testing and gave me some diagnostic options. He broke through the jam. Left with everything in the work area cleaned up and the plumbing all functioning.Great work. Thank you.

  • Review 30 (2024-08-04 - Rating: 5)

    Renters in our Palm Springs condo experienced drain issues last night. We were out of town and called Roto Rooter. They dispatched a technician quickly and he and supervisor Saul gave us options to resolve the issue. I appreciated their quick response, thoughtful proposal and ultimate resolution of our problem. Highly recommend Roto Rooter and particularly these two gentlemen.

  • Review 31 (2024-10-24 - Rating: 5)

    Joseph, my technician was thorough, informative and professional. He gave helpful recommendations on potential items to be taken care if, without the ā€œhard sellā€.

  • Review 32 (2024-07-23 - Rating: 5)

    Kevin Fish was thorough and explained everything he was doing, as well as advised me on the next steps to take. When he determined the leak was from my AC and not the pipes he helped me find an AC service with 24/7 service and a water restoration service so I could get same day assistance to help me. I highly recommend Kevin and Roto Rooter.

  • Review 33 (2024-10-28 - Rating: 5)

    Juan, the plumber chosen to replace our garbage disposal, was so professional and knowledgeable and a pleasant to work with. When needed, we will definitely call Roter-Rooter and request the service of Juan. Thank you. Andrea and Bruce Halpern

  • Review 34 (2024-10-26 - Rating: 5)

    Joseph was efficient and helpful. He took care of the root issue quickly and informed us about ways to improve our issues.

  • Review 35 (2024-11-03 - Rating: 5)

    I have used this company 2 times. I have had Juan and Joseph come at 2 different times. Both were amazing , professional and now I call this company everytime I have a plumbing, sewer or water heater problem.

  • Review 36 (2024-11-12 - Rating: 4)

    Professional, prompt, friendly, expensive service. It was a weekend, so premium price should be expected. 20 minutes, $425. Still, greatful for the quick response.

  • Review 37 (2024-10-22 - Rating: 5)

    This Roto Rooter team does excellent work. They completed fixing our emergency burst pipe professionally and in good time. These are this HOAs go to plumbers from now on.

  • Review 38 (2025-01-06 - Rating: 5)

    Juan was professional courteous kind and highly skilled. We will call him again and again!

  • Review 39 (2024-11-20 - Rating: 5)

    Mr.Jose M, arrived at my house introduced him self and explained that he will be emptying the septic tank. He was well spoken and conducted as such. Sorry no photo just me and the hole, lol.

  • Review 40 (2024-12-19 - Rating: 5)

    We returned to water in the bathroom. They were called and came out the same day. The technician was knowledgeable and experienced and offer great service

  • Review 41 (2024-12-10 - Rating: 5)

    David and Fernando were amazing, kind, knowledgeable, provided estimates and showed up when they said they would. Would highly recommend this team!

  • Review 42 (2024-09-03 - Rating: 5)

    Joseph came and his supervisor arrived a little later. The problem causing a plugged toilet was promptly handled and everything went back to normal. I appreciated the professionalism and availability on a holiday weekend !!A.Arteaga

  • Review 43 (2024-09-20 - Rating: 5)

    We drilled thru a copper pipe while trying to hang a shelf water everywhere- someone came and repaired pipe within 3 hours on a Sunday. Great service from Juan.

  • Review 44 (2024-10-22 - Rating: 5)

    Marcus was excellent. Very professional and knowledgeable. He provided information I wasnā€™t aware of. Would highly recommend

  • Review 45 (2024-10-17 - Rating: 5)

    Anyone living in Salton City looking for septic tank services Roto-Rooter Plumbing are your people for the right job and fair pricing. I want to thank the staff (Norma & Marcos) that helped with my septic tank service.

  • Review 46 (2024-08-09 - Rating: 5)

    The pumping tech that came out was an impressive and knowledgeable young man. He had a can do attitude, considering the temp was an extreme, humid 105 plus. He certainly represented Rotorooter in a very capable and professional manner.

  • Review 47 (2024-06-15 - Rating: 5)

    What a pleasant experience if I can say that about a plumbing issue. David H and Adrian V came over promptly and solved the horrible smell in our drains. They were both very professional and I wouldnā€™t hesitate to call again if I ever need assistance for anything else. Itā€™s not typical to have work done well these days, so I am thankful for a job well done! Thanks guys!

  • Review 48 (2024-10-09 - Rating: 5)

    Showed up quickly in an emergency and did a beautiful job. Keep us updated with every step . No surprise costs or over doing anything. Great guys!!!!

  • Review 49 (2024-07-29 - Rating: 5)

    My granddad always used to say that ā€œI donā€™t knowā€ should be replaced with ā€œI donā€™t know, but Iā€™ll do my best to find out.ā€ That sums up my experience with Roto-Rooter Plumbing and Water Cleanup.The check valve on my Navian tankless water heater failed, and of course on a Sunday. After shutting off the unitā€™s power and all the water mains I thought it would be safe to yank it out, which I did. Unfortunately and inexplicably a jet of water came out, throwing pieces of the valve and its restraining bolt all over our rock garden. We called Roto-Rooter and Christian came to solve our problem. He was confounded by our physics-bending plumbing but he set out to help us as best he could. Navian tech support was done for the day but Christian mentioned that if we could find the pieces of the valve we could at least get water back. The man spent several minutes with us on his hands and knees in 105Ā° heat looking for tiny parts mixed in with rocks and sand. Miraculously, Christian found the restraining clamp reinstalled the check valve, and we got our water back. Weā€™ve ordered the replacement valve and hopefully that should fix our problem. At the end, Christian and his supervisor refused payment multiple times for their trouble.I truly appreciated Roth-Rooters honesty, candor, and integrity. Instead of padding the hill with useless lateral procedures or making promises they couldnā€™t keep, they did the best they could in a tricky and unforeseen situation. They were more concerned about solving problems than making a quick buck. Going forward, Iā€™d be comfortable relying on them again.

  • Review 50 (2024-11-11 - Rating: 5)

    Took care of the leak under the sink quickly and efficiently and he was on his way and the repair cost was reasonable. I will call Roto Rooter next time.Thanks

  • Review 51 (2024-08-12 - Rating: 5)

    Both Kevin and Marcus were on time, efficient and professional. They treated me like a person and ensured that there were no leaks in the new plumbing.

  • Review 52 (2024-08-01 - Rating: 5)

    Saul and Marcus did a fabulous job in clearing our clogged plumbing, as well as replacing a section on line breached by tree roots. They communicated the exact steps involved in the process, and completed the work to specifications. In addition, Marcus was able to salvage a plant that was in the way of the work order - again, they did an excellent job. I highly recommend this Roto-Rooter team from Desert Hot Springs.Emsley L.Redlands, Ca

  • Review 53 (2024-10-21 - Rating: 5)

    I highly recommend roto rooter plumbing, the technicians Christian and Kevin did a great job very professional,I would hired them again.

  • Review 54 (2024-03-15 - Rating: 5)

    Roto-Rooter Plumbing and Water Cleanup associates have been exceptional. The entire team has been extremely helpful with my water backup. They are professional, knowledgeable and hard working to resolve the issue at my house. I would like to thank Saul Cazares for contacting my insurance company, submitting all requested paperwork. Also Adrian, Eddie and Aarron, they are the most hardworking individuals. Always ready to answer any questions I have. They are very dedicated and making sure that everything goes according to schedule. All in all I am glad to have chosen the right company for the difficult job. Thank you everyone involved.

  • Review 55 (2024-11-14 - Rating: 5)

    Great service, fast response and fair prices! Easy to do business with and they did our old park in one day.

  • Review 56 (2024-08-03 - Rating: 5)

    I received a couple of bids for the jobs I needed completed. They came in the lowest, even though they provided additional work included with the bid. Best. Deal for the money. Highly professional, excellent service I would hire them again or any further plumbing work I might need.

  • Review 57 (2024-12-03 - Rating: 5)

    My plumber was right on time and unclogged my sink quickly. Left my undersink area clean and floor dryGreat prompt service!

  • Review 58 (2024-11-10 - Rating: 5)

    Christian was very helpful, he worked with us and took care of our issue right away! 10/10 recommend!!!

  • Review 59 (2024-08-22 - Rating: 5)

    Aaron was great! He gave me a fair estimate of what he could and could not do. Iā€™ll have Roto-Rooter back again.

  • Review 60 (2024-07-11 - Rating: 5)

    The team was really good about communicating what was wrong and what needed fixing our 1959 pipes which backed up, to bring us up to code. Job turned out great and would absolutely recommend them.

  • Review 61 (2024-11-17 - Rating: 5)

    Josephā€™s calm and professional demeanor was most welcome. Smart guy who is used to solving a problem.

  • Review 62 (2024-06-21 - Rating: 5)

    My technician was excellent. All of my questions I had for him were easily answered and he went above and beyond to help make my service worth noting for your company. I look forward to business with Roto-Rooter in the future.

  • Review 63 (2024-10-02 - Rating: 5)

    Roto Rooter plumbing was so great and Supervisor Kevin explained everything that was needed and educated on how to help prevent it from happening again. Will be referring him to everyone else

  • Review 64 (2024-06-17 - Rating: 5)

    Christian was a ten. We were rushing to get to LA for cancer treatment. our new toilet was clogged. Christian advised us and made toilet use perfect. His manners were exemplary and he made it possible for us to leave on time. We always call Roto Rooter and Christian is a real asset for you. THanks so much for your always excellent service. Greg Mathieson

  • Review 65 (2024-09-02 - Rating: 4)

    Explained every step of the repair, shared video before and after. Offered reasonable solutions. Extremely professional, patient and courteous.

  • Review 66 (2024-10-18 - Rating: 5)

    Everyone was very helpful in getting things fixed.Markus was great Saul explained things so anyone would know what going on

  • Review 67 (2024-08-09 - Rating: 5)

    Excellentā€” fast, efficient, professional and skilled. Once again Roto-rooter saved the day at our house! Thank you!

  • Review 68 (2024-10-03 - Rating: 5)

    Kevin and Adrian are real gentlemen. They answered my question where I could understand the fix to my problem. I have referred these two gentlemen to a friend that needed help with his plumbing problems.

  • Review 69 (2024-11-25 - Rating: 5)

    Project Supervisor Kevin is the best in all the desert fast quick and very reliable got the job done in an hour

  • Review 70 (2024-07-28 - Rating: 5)

    Marcus and Saul project supervisor were super professional and knowledgeable and got me taken care of I would recommend there service 1000% call them

  • Review 71 (2024-04-06 - Rating: 5)

    Roto-Rooter was efficient and pleasant from the first phone call through the last good-by!!Fernando did an excellent job(He knows what he is doing..) and kept us informed along the way as needed. I would HIGHLY RECOMMEND THIS ROTO-ROOTER COMPANY.. We also felt the pricing was very reasonable. Thank You!!

  • Review 72 (2024-11-30 - Rating: 5)

    Fernando was excellent, he explained and answered all of our issues. 5 stars

  • Review 73 (2024-03-28 - Rating: 5)

    Excellent experience with the Roto Rooter team! Jonathan was very responsive with diagnostics and solving our drainage problems.Christian and the crew did a great job being timely and very thorough. When the job was complete (and it included digging two very large holes) they restored the area to the original condition - couldnā€™t tell any of the area had been disturbed.Highly recommend this team!!

  • Review 74 (2024-10-17 - Rating: 5)

    Kevin and Marcus were prompt and helpful. They provided timely service and are both very professional.

  • Review 75 (2024-05-01 - Rating: 5)

    They were great. I needed a plumber on a Sunday and no other place even answered the phone but they did and promptly too. Kevin came out that day and he was courteous and helpful. He found the problem and explained both the problem, the solution and how much it could cost us. Kevin is an all star. We will always request him for all our plumbing needs and renovations.

  • Review 76 (2024-07-23 - Rating: 5)

    Both guys are very professional and knowledgeable about their job. Another plumbing company came but unable to fix the problem and they are expensive.. call the ROTO ROOTER if you have plumbing problems.

  • Review 77 (2024-09-28 - Rating: 5)

    Aiden was nice and helpful. He was also great with my dogs. Thanks again!

  • Review 78 (2024-05-29 - Rating: 5)

    The technician, Marcus Buckles, showed up right on time and kept me updated as the work was in process. He did a superb job of fixing the leak in the slab beneath the bathroom floor. Very professional with his follow-up and explanation of the scope of the work completed.

  • Review 79 (2024-08-14 - Rating: 5)

    Every aspect of the service was outstanding. All our plumbing issues will be with them. We are a customer for life.

  • Review 80 (2024-11-05 - Rating: 5)

    Juan was great. Heā€™s a very nice person.,Thank you for your service.

  • Review 81 (2025-01-09 - Rating: 5)

    Very professional and knowledgeable all around, even when there were complications with getting the septic emptied, they provided clear and concise steps as to how to solve the problems along with the price and on top it was all finished in the next 24 hours which was remarkable. Highly recommend and will use again for any other needs I have.

  • Review 82 (2024-05-29 - Rating: 5)

    WHY didnā€™t I just listen to my girlfriend in the beginning?!?!?! It would have saved me SOOOOOOOO much time and frustration! These guys came out and didnā€™t leave until they fixed the problem (and it was a PROBLEM). EXCELLENT customer service, professional and most important got the job done! OH! And they cleaned up better than I would have cleaned-up!!! Donā€™t waste your time going anywhere else. Call Roto-Rooter and save yourself a bunch of heartache.

  • Review 83 (2024-09-06 - Rating: 5)

    Micheal @ Fernando were great!!Explained every thing well, worked hard, and made sure everything was done as fast as they could and correct

  • Review 84 (2024-09-22 - Rating: 5)

    They responded promptly and were professional, the fees seemed steep but we pay for convenience.

  • Review 85 (2024-03-22 - Rating: 5)

    Jonathan, Daniel, Adrian, and the rest of the team did am amazing job with our plumbing problems. Within 48 hours broken sections of our underground plumbing were replaced and the house was looking like nothing had happened. Would definitely recommend them for any issues!

  • Review 86 (2024-06-15 - Rating: 5)

    Jorge velez was on time, courteous, helpful and efficient. Definitely the kind of representation a company should reward and appreciate. Give that man a raise! Will definitely recommend and use again in the future.

  • Review 87 (2024-12-07 - Rating: 5)

    The technician arrived on time as I was notified by dispatch. He quickly diagnosed the problem and resolved my issue.

  • Review 88 (2024-05-21 - Rating: 5)

    I can always count on them to help us solve any plumbing issue at the moment itā€™s needed. They are reliable and reasonably priced. Weā€™ve had a number of severe issues in the past and they have been a godsend.

  • Review 89 (2024-04-09 - Rating: 5)

    Both technicians who came to my house were knowledgeable, well mannered and timely. They went above and beyond. I will continue to use them. Even the people I called on the phone (Sunday) were professional. Itā€™s great to deal with great people when you need repairs that are very stressful.

  • Review 90 (2023-12-09 - Rating: 5)

    Could not be happier. After enduring a week (3 separate visits) of trying to get the septic tank problem fixed using another local company, we called Roto-Rooter for help. They had a crew here in less than two hours. The crew quickly identified the problem, and got to work fixing things. Mark and Liam both were great! While the job ended up being far more complicated than initially thought, issues were quickly resolved and the problem fixed. I would highly recommend them for any major plumbing issue.

  • Review 91 (2024-01-22 - Rating: 5)

    Had an emergency on a Fridag evening! Marcus came out and worked like crazy to get it fixed! All was fixed, the mess cleaned up ( had to dig up outside) and minimal impact to us even though it took quite a while to repair the busted pipe.Marcus was the best technician we have had..couldnt had a better experience!!! His supervisor David was also wonderful! Great great team!

  • Review 92 (2024-03-07 - Rating: 5)

    Adrian is an excellent plumber! Water main into the house broke at 8:30 PM, dispatch sent him out promptly, he evaluated the repair quickly, and returned at 8 AM next morning to complete the repair. Great guy, up front with pricing, completed the job efficiently, was able to handle a second broken drain pipe on the same call in a hard to access spot. He even tidied up the landscape erosion caused by the broken water main runoff! Above and beyond, Iā€™d call these guys in a second the next time we need a repair.

  • Review 93 (2024-06-21 - Rating: 5)

    Im very happy with Valerie and Daniel, They are Very professional Kind And they are very affordable and acconnable, I will highly recommend this company and their amazing stuff Thank you Valerie thank you Daniel For being so kind And Professional and thoughtful to my family šŸ˜Š

  • Review 94 (2024-03-03 - Rating: 5)

    We discovered a water leak originating under the sidewalk in front of our residence. Water was seeping out from under the cover over our water connection and going into the street. We contacted the water department and they informed us that the issue lay with the valve or pipe connecting to the cityā€™s water supply, situated on our side of the infrastructure. Consequently, rectifying the situation fell within our responsibility.On that same Saturday evening, we contacted Roto-Rooter to schedule an appointment for the following morning. Their service was nothing short of exceptionalā€”swift, courteous, and efficient. Technician Rafael conducted himself with utmost professionalism, providing clear communication about the necessary repairs and the ongoing process. His adeptness at presenting our options was commendable.Overall, our experience with Roto-Rooter was excellent. Having relied on their services in the past, we would readily turn to them again should the need arise. šŸŒŸ

  • Review 95 (2024-04-12 - Rating: 5)

    I had a drainage problem resulting in water all over my kitchen at 10:30 at night. I contacted Roto Rooter at 6:30 the next morning and they answered. They had Christian (who was amazing) at my house by 9 and everything completely fixed and cleaned up by 11. Couldnā€™t be happier.

  • Review 96 (2024-03-11 - Rating: 5)

    Kevin showed up early, knew what he was talking about, went about unclogging my drain quickly and explained in easy to understand language what follow up drain care was needed and why. I agreed that hydro jetting my drain was the best next step and Kevin returned the following morning, beating his promised arrival time by nearly an hour, quickly completed hydro jetting my sewer line and scheduled a return for his team to scope my drain and give me a written report, with photographic documentation, on its condition and future prognosis.Whats not to like about this experience? Only one thing, the cost. For this, Kevin is not responsible. He was up front about the cost from the beginning of service. Researching the internet and other hydro jet service providers showed that Roto-Rooter was significantly more expensive than many others by hundreds of dollars. Whether this was because other providers had hidden fees that would be revealed when they showed up to work, I dont know.Furthermore, Roto-Rooter Kevin, not responsible for setting their prices, should be evaluated only on the basis of the service he provided, which was excellent. Sure, I think Roto-Rooter is overpriced, but when all was said and done, the peace of mind I received and the quality of service and professionalism provided were excellent. Thank you to Kevin.

  • Review 97 (2024-05-30 - Rating: 5)

    Mark, the Tech has been out twice to my home to help resolve the issue. He has been prompt, efficient, and polite. Always making sure I understand the process and what to expect.

  • Review 98 (2023-12-28 - Rating: 5)

    Jonathan and Albert are outstanding. They are smart, extremely experienced, and the communicate very well. They fixed very complicated plumbing issues very quickly, and left everything as clean and orderly as if they had never been there. I will always seek their help with plumbing issues in the future.

  • Review 99 (2024-09-05 - Rating: 5)

    He was very helpful and nice. Exceeded my expectations I would definitely recommend

  • Review 100 (2023-12-26 - Rating: 5)

    Excellent customer service. Plumber showed up as scheduled,(Fernando was polite, respectful of property and very knowledgeable.) Appreciated his educating us with tips onwith regards to sink and how to keep drain clean and clear.

  • Review 101 (2023-12-23 - Rating: 5)

    This is the 4th time that I have used Roto-Rooter in the past few years. Yes, they are expensive. Im willing to pay a premium to have the plumber meet me at my house at the scheduled time and perform the service and repairs on the same day. They warranty their work as many plumbers do, but a warranty is worthwhile when it is backed by a major company. I appreciate the team that installed the new 75ft sewer line insert when the original 1959 clay pipes backed up during covid. I especially appreciate Daniel, David & Ivan who took on the task of clearing the 64yo galvanized sewer line under my house yesterday. Again, it is expensive, but infrastructure work requires that it be done right the first time and I get my moneys worth with this company and their team of professionals!

  • Review 102 (2024-01-18 - Rating: 5)

    Showed up , handled it. I had a nightmare scenario from a recent trailer purchase. Water everywhere. Handy man couldnā€™t handle it with the standard fix methods so I called Roto Rooter Plumbing. While you pay a lot for there services you can count on a job well done. Julio the plumber technician was very prepared for the job. Polite and professional.

  • Review 103 (2024-09-06 - Rating: 5)

    Fernando. Was professional and got the job done. Also the lady in the office was very nice.

  • Review 104 (2024-01-02 - Rating: 5)

    Aaron and his crew did a FANTASTIC job at my house! Very professional and the work was top notch. I would recommend using roto rooter to anyone needing plumbing or water restoration done at their house.

  • Review 105 (2023-12-30 - Rating: 5)

    Great service. Came out late after having a full day to make sure my system was cleared and didnā€™t leave till the job was done right. Marcus was nothing but polite & extremely friendly. Made sure the job was done right without a single complaint. Thanks Roto team!

  • Review 106 (2024-08-28 - Rating: 5)

    Excellent service rep. Went the extra mile to make sure I was not going to have to make repeated calls.

  • Review 107 (2024-05-28 - Rating: 5)

    Adrien Velez came promptly and was professional and courteous. David Hernandez then came to scope the problem and again was prompt, efficient and courteous. Great team.

  • Review 108 (2024-03-14 - Rating: 5)

    Christian, Jonathan, and the whole Roto-Rooter Team were amazing as always!! They handled the challenge with ease and ensured that we were taken care of. A big thanks to you all!

  • Review 109 (2024-02-14 - Rating: 5)

    This was an after-hours call and went until 2:00 am. Everyone I dealt with was great. From the plumbing issues to the water restoration I found them to be professional and knowledgeable. I am so glad that I had them!

  • Review 110 (2024-09-05 - Rating: 5)

    Efficient, Professional and Skilled. They do great work!I recommend them.

  • Review 111 (2024-09-28 - Rating: 5)

    Daniel was prompt. Showed up at the time he said Was done when he said No mess l am very pleased

  • Review 112 (2024-10-10 - Rating: 4)

    They were quick to respond to my issue. Ivan was kind and worked swiftly

  • Review 113 (2024-07-28 - Rating: 5)

    Kevin is one of the most professional service workers I have dealt with in a long, long time. Kudos!

  • Review 114 (2024-02-26 - Rating: 5)

    On Saturday (of course) our toilets started backing up and we had nastiness coming up from the shower drains. Albert from Roto Rooter was able to come out Sunday morning to work on the problem. The standard snake on his truck wasnā€™t strong enough to push through the blockage so he went back to the shop and brought back the ā€œwater blaster !ā€ In short order he had our sewer system running smoothly, cleaned up the resulting mess and replaced the cracked clean out cap that had allowed sand into the system. I highly recommend Albert and Roto Rooter!

  • Review 115 (2024-08-15 - Rating: 5)

    Joseph was pleasant, professional, informative, very neat and clean. What more can you ask for?

  • Review 116 (2024-08-01 - Rating: 5)

    Very good service. Totally satisfied with the work. Plumber was great.

  • Review 117 (2024-05-04 - Rating: 5)

    David was very knowledgeable and helpful. He provided excellent service to us during our plumbing emergency. Highly recommend.

  • Review 118 (2024-02-11 - Rating: 5)

    Best plumbers weve ever worked with. Gerry and Adrian are extremely professional and incredibly capable. Like hiring professional ninjas. I will be coming back again and again and again. Thank you!!!!!

  • Review 119 (2024-04-25 - Rating: 5)

    Hugo has come to our rescue twice now! The Roto Rooter staff is fast and kin, which is appreciated when a home owner is in full panic mode! I canā€™t say enough good things about this crew!

  • Review 120 (2024-12-14 - Rating: 5)

    Gerry took great care of us and was honest and kind

  • Review 121 (2024-04-16 - Rating: 5)

    Daniel is great found. The problem fixed the problem, not like the other company that was scared of dirt .I highly recommend these guys all the time. These guys will be my plumber for now on.Thank you, Daniel.

  • Review 122 (2023-10-30 - Rating: 5)

    Victor was awesome. We had a semi-emergency where we had to shut off water to the house on a Sunday night. I was skeptical of calling a rooter company, but he showed up within an hour and had our issue knocked out quickly, competently, and with a smile. 5 Thumbs up.

  • Review 123 (2023-12-24 - Rating: 5)

    Hugo was friendly, well informed, a professional, and a lifesaver for coming out on Christmas Eve to fix my plumbing issue. He was able to quickly fix my toilet issue and even teach me some things along the way.

  • Review 124 (2024-11-05 - Rating: 5)

    Marcus was great. Very detailed, professional,and friendly.

  • Review 125 (2024-02-06 - Rating: 5)

    They answered the phone quickly and professionally on a Sunday RR had someone there fast with no weekend OT. The communicated the cost up front. I like the texts to know when they are coming and going, as I was not at the location I needed service for.

  • Review 126 (2024-12-21 - Rating: 5)

    Aaron Ramirez showed up on time when he said he would with his assistant, Aaron and they did a great job in assessing the damage, getting it cleaned up and doing the demolition work. They went above and beyond I would definitely recommend their services. Eddie also showed up to help Aaron Ramirez one day and we appreciate everyones service.

  • Review 127 (2024-04-11 - Rating: 5)

    Juan was extremely professional, efficient and very pleasant. Wed have him for any of our future plumbing needs. Top class.

  • Review 128 (2024-04-09 - Rating: 5)

    We had a great sense of confidence it the work he did and he was very clear and helpful and gave us a 6 month warranty which was great and even though it was expensive for us , it felt worth it

  • Review 129 (2024-06-25 - Rating: 5)

    Excellent service. Adrian was prompt and courteous. Will call Roto-Rooter again!

  • Review 130 (2024-06-29 - Rating: 5)

    I highly recommend this company. Gerry and Michael were great. Very throughout, professional and informative.

  • Review 131 (2024-06-28 - Rating: 5)

    Marcus was prompt, quick, professional and effective. Weā€™ve always enjoyed excellent service from Roto-Rooter.

  • Review 132 (2023-09-22 - Rating: 5)

    Rep was tenacious in resolving the waste plugging issue. Scheduling personnel were very helpful in getting their service representative to the site and the representative was knowledgeable and thorough in addressing the problem. Would highly recommend Roto-Rooter based on my experience.

  • Review 133 (2023-09-11 - Rating: 5)

    The plumbing team sent out to me was super helpful and nice. Vincent did a great job giving us the information we needed as we needed photo/video evidence of the problem occurring at my business. I would highly recommend

  • Review 134 (2023-08-15 - Rating: 5)

    This is the second time Ive had to have Roto-Rooter come out and service our house. The first visit Karl was the technician we received. He was polite, informative, took care of the problem without any issues. On our second visit we requested Karl and they made it happen. Again Karl was professional and able to resolve our plumbing issues with no problems. Aside from our awesome technician, the customer service we received when calling Roto-Rooter was amazing as well. Thank you Roto-Rooter team for your excellent service.

  • Review 135 (2024-10-29 - Rating: 5)

    Marcus was so awesome. Thorough and explained it all so well.

  • Review 136 (2024-05-30 - Rating: 5)

    Julio was the best. Arrived quickly and on time. Neat, clean, professional and knowledgeable. Resolved the issue with patience and perseverance. 10 stars.

  • Review 137 (2023-10-30 - Rating: 5)

    Came to visit us on short notice when our atrium drained backed up. He did a great job of trying to trouble shoot and fix our issue. Great guy! very professional!

  • Review 138 (2024-12-02 - Rating: 5)

    Jose was very professional and explained everything I needed to do. Thanks

  • Review 139 (2023-08-22 - Rating: 5)

    Was very professional and responsive time was great. Within the hour of calling for service got a response and feedback from the company with an ETA. Technician was very professional and efficient at his job, completing the job in a few minutes and gave me a reason and explanation as to why the issue keeps reoccurring.

  • Review 140 (2023-08-30 - Rating: 5)

    Such a pleasant experience during such a stressful time. Travis and workers were amazing! So professional and knowledgeable. I highly recommend and will definitely be using Roto-Rooter again in the future.

  • Review 141 (2024-08-08 - Rating: 5)

    Agent was very good and thorough. He explained everything very well.

  • Review 142 (2023-10-20 - Rating: 5)

    Stephen and Lonnie arrived on time to do some re-work on a prior leak from my main water line. They were very professional, kept me in the loop on the status of the project and went above in beyond in cutting away roots and putting everything back to normal. They did an excellent job!

  • Review 143 (2023-11-20 - Rating: 5)

    Just want to say thank you to (Ramon Valdivia) who is the tech from Roto-Rooter who came out today for a service call. He provided quick, friendly, and professional service! Would Definitely recommend Roto-Rooter!šŸ‘šŸ»Thanks again!

  • Review 144 (2023-12-07 - Rating: 5)

    Service was prompt. Had a major plumbing issue. Staff was professional, pleasant, explained the problem thoroughly with images and explanation. Were very respectful of time and property. Solved the problem and cleaned up as if they were never here. Excellent service

  • Review 145 (2024-05-01 - Rating: 5)

    Markus, Julio and David are the ones you want for any plumbing or septic problems. Very professional and knowledgeable. Iā€™m so thankful I found them.

  • Review 146 (2024-06-21 - Rating: 5)

    Outstanding plumbers!!! And excellent work! Saul and Fernando were great, and very professional!!

  • Review 147 (2023-11-03 - Rating: 5)

    Trenton came to check out our shower for mold and did a great job with identifying the issue. I truly appreciate Trentons professionalism and honesty. I will be using Roto Rooter for my future repairs!

  • Review 148 (2024-01-19 - Rating: 5)

    Raphael came out and quickly resolved the issue for my momā€™s toilet. Respectful and courteous and on time. Great combination for a service technician.

  • Review 149 (2024-02-20 - Rating: 5)

    Albert was absolutely top notch. He was able to fix the problem with skill and accuracy. I highly recommend him for your plumbing problems.

  • Review 150 (2023-11-26 - Rating: 5)

    My mom lives in a mobile home and the original owners did some weird plumbing job with the pipes... he had to redo a portion of it so my mom could do dishes(kitchen sink pipes were so old and the build up so bad it had to be replaced) came out right and both Alex and Eric were professional and cleaned up after themselves.... that dosent mean they are going to put back the pots or pans they had to pull out to do the job.... its not there job to organize dishes.... lol anyway mobile home needs alot of work and this job is the first step to making it right... I appreciate the job and the honesty both plumbers brought to the jobsite. Oh and I had them add a garbage disposal as well.... works great.

  • Review 151 (2023-11-21 - Rating: 5)

    Juan Carlos Cortes Chavez was amazing! Arrived promptly and was very professional and friendly. Handled the job quickly and efficiently.

  • Review 152 (2024-11-11 - Rating: 5)

    Great place.Adrian is fantastic!Thank you.

  • Review 153 (2024-09-01 - Rating: 5)

    Great customer service, respectful, knowledgeable and on time! Thank you Adrian V.

  • Review 154 (2024-12-07 - Rating: 5)

    Excellent, quick, efficient. Juan is the best.

  • Review 155 (2024-04-01 - Rating: 5)

    Roto-Rooter came out on Easter Sunday for emergency service to un-clog our underground sewage line. Work was completed professionally and in a timely manner..

  • Review 156 (2024-10-29 - Rating: 5)

    Daniel was top notch. Friendly and truly concerned about my plumbing issue and made sure all bases were covered. Fast and reliable.

  • Review 157 (2024-08-01 - Rating: 5)

    I truly do appreciate Adrian for his hard work and expertise!

  • Review 158 (2024-11-15 - Rating: 5)

    Didnā€™t really need plumbers but they inspected and informed!

  • Review 159 (2024-01-22 - Rating: 5)

    I called and they were able to come out within the hour to clean out a drain so I could use my bathroom. Rafael was wonderful and Went beyond to make sure my drain was unclogged

  • Review 160 (2024-04-19 - Rating: 5)

    The service I received with water leakage in my kitchen was very helpful in getting my house back in its regular daily order in a very good and timely matter. Thanks Roto Rooter

  • Review 161 (2024-06-16 - Rating: 5)

    They did a great job knew what they were doing. Cleaned up after themselves will have them back if they ever needed.

  • Review 162 (2024-10-01 - Rating: 5)

    Fast, efficient, kind, and hassle-free. Got the job done quickly.

  • Review 163 (2024-06-12 - Rating: 5)

    Fast, affordable, and efficient. Helped us with our insurance company too. Thanks!

  • Review 164 (2024-02-09 - Rating: 5)

    Gary and Fernando were very professional and knowledgeable. They provided quality service in working on the concerns I was having in my bathroom and kitchen.

  • Review 165 (2023-09-15 - Rating: 5)

    Rafael was knowledgeable and professional. He worked hard to remove roots and dirt from our clogged landscape drain. (The clogged drain caused flooding on our patio during the most recent rainstorms.) I would hire Rafael and Roto-Rooter again in a heartbeat!

  • Review 166 (2024-10-06 - Rating: 5)

    They were on time , diagnosed the problem and fixed it. Friendly also.

  • Review 167 (2024-08-28 - Rating: 5)

    Jose M. Is a great asset to the company šŸ‘ŒšŸ½Great employee and very professional

  • Review 168 (2024-06-20 - Rating: 5)

    Gerry and Michael got us up and running again! Professional, reliable and excellent service!

  • Review 169 (2024-11-12 - Rating: 5)

    Fantastic service. Prompt, effecient and friendly.

  • Review 170 (2023-09-13 - Rating: 5)

    Daniel Lopez was very professional and spent time explaining the situation as well as options to fix. He stayed to check his work and even checked in on us later to guarantee the quality of his work. Thanks Daniel!

  • Review 171 (2023-11-25 - Rating: 5)

    The employees at this company was very helpful and professional in getting the situation resolved. The tech was very helpful and professional at attention to detail and providing information. I would recommend this company for future reference.

  • Review 172 (2024-12-04 - Rating: 5)

    7 Stars and thank you Ivan for your kindness and great service and your respect for our home.

  • Review 173 (2024-03-03 - Rating: 5)

    Julio was wonderful......May on the phone was so great!!I appreciate that the service was completed so quickly with a six month guarantee and a senior discount.

  • Review 174 (2023-11-08 - Rating: 5)

    It was late Saturday evening. I was afraid it was too late. But they came within 2 hours and he stayed until he could find the problem and fixed it. He was very polite and a hard worker.

  • Review 175 (2024-07-09 - Rating: 5)

    Im giving them 5 stars on the fact that they are very timely and professional. I havent had work done by them, so I cant comment on that. I called them to get a second opinion on work that I was told I needed. They came out super fast for a free second opinion. They agreed with my first plumber. I got a quote from them on doing the job, and they came in a few hundred dollars less. So far, I think theyre great. Michael was the tech that came to my house and hes the best!

  • Review 176 (2024-04-12 - Rating: 5)

    Thank you Johnathan and mark you did an exceptional job. They were fast, knowledgeable:). Best service ever!!!

  • Review 177 (2023-12-24 - Rating: 5)

    Marcus was great. He came, he saw, he conquered! He was able to address and fix the problem in no time. Iā€™m very appreciative of that.

  • Review 178 (2024-04-14 - Rating: 5)

    Very satisfying service, Kevin was a really cool dude. Thank you man for your service to our beautiful country.

  • Review 179 (2023-07-26 - Rating: 5)

    Jalen did the work. He was on time, professional, answered my questions. He did his job well at a fair price. Cant ask for more. Very happy.

  • Review 180 (2024-04-13 - Rating: 5)

    2 day job, the guys came out and scoped the line to find the problem before presenting me with my options. Several problems were corrected including the discovery of a cemented over cleanout port when they poured the original driveway. Cameras first. The guys and I discussed in detail all the options to every problem. 4 hours the first day/6 hours 2nd day. Cleanup was completed after all tasks were done. The Guys were great, work was done fast, all questions answered. 5 stars. Im sure given the quality of work I will never see them again. but if I do, I hope those guys come back.

  • Review 181 (2023-11-27 - Rating: 5)

    They came out on a holiday weekend and had to do a lot of digging and a lot of repair work..and worked late.. They were very courteous. I and Kind. And the price was right and I appreciate them.

  • Review 182 (2024-01-11 - Rating: 5)

    The guys came out within the hour and, although the job was not a simple one, it was completed and the issues we were having were resolved and weā€™re very happy with the results.

  • Review 183 (2024-02-01 - Rating: 5)

    Albert was awesome! Knowledgeable and kind. It was a pleasure to have him in my home today. Excellent work!

  • Review 184 (2024-10-29 - Rating: 5)

    Had a total plumbing emergency at midnight in the 29th day of October after coming from a 7 day family vacation. We took showers for the evening, got in bed to retreat for the day then boom! Water coming up from both bathroom showers and water flooded 2 bedrooms, 2 bathrooms, and 2 closets! A quiet chill night turned into a nightmare within a matter of minutes! We panicked using towels and sheets to dry up the floors and shut the main water supply off to the house. We called Roto Rooter and Mark arrived right away after describing our ordeal to the phone rep!!!!! It was such a significant calm to my soul when I heard the doorbell! Lol! Marks calm and caring vibes for our plumbing emergency was what we needed because we were FRANTIC! Weve been having plumbing issues for a while now and it had just gotten worse. We noticed that Mark did something that none of the other plumbing companies that weve had come out do snaking and etc do this year which was checked not on only the main line outside, but all pipe lines! I always questioned when other plumber/companies came out, why didnt they ever check or clear out that other pipeline. Whatever Mark did....it made a wonderful plop sound then boom! All stopped up showers, bathroom tubs and toilets drained out! It was music to my ears! I believe he did an EXECELLNT job at pin pointing the problem and getting our home back up and running again. This was after midnight when our home stopped up and flooded and Im soo grateful for the fast, quality and friendly service that Roto Rooter was able to deliver. It was a fast quick fix! Now were just waiting on the water clean up personnel to help with the water restoration, but at least our biggest problem was solved!Shout out Mark for your great costumer service! Its greatly appreciated! 5 star service indeed!!!!

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