Generator Supercenter of Denton

Photo of Generator Supercenter of Denton

Located in Denton, Texas

Address: 3801 N Interstate 35 Suite 146, Denton, TX 76207, United States

Phone: +1 940-320-5600

Rating: 4.7

Services

  • Delivery
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Credit cards
  • Debit cards
  • Credit cards

Categories

  • Electrician
  • Electric generator shop

Photos

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Comments

  • Review 1 (2024-06-25 - Rating: 5)

    A couple of years ago I had Generator Super Center install a 24kw for my home! They made the process so simple and I love the peace of mind knowing I have power when the power goes out. One of the best decisions I have ever made. When the power goes out at night I turn on every light, so I’m like a lighthouse in a sea of darkness!

  • Review 2 (2023-12-27 - Rating: 5)

    All of my experiences with each of the various folks I encountered for purchasing and installing my generator were extremely friendly and professional.Peter originally spent a great deal of time with us even before our purchase. We scoped out the best possible sites for positioning the generator. Creative solutions were identified to best connect our generator.Merilee and all the folks in the Denton office were equally friendly and professional.The electricians, plumbers and trenchers all did their jobs well. Even the gas company representative was impressed with the plumbing preparation work. He said that 90% of the visits he makes the preparation work is not done correctly. Kudos to Arturo!Now we’ve spent big bucks on a system that we hope we don’t have to use. : )

  • Review 3 (2023-12-18 - Rating: 4)

    Let me start by saying... I was NOT asked to update my review. In fact, the only reason I am doing it is because I was not asked. Travis, the owner of this location of Generator Supercenter, called me to discuss my review. Although the communication during the installation doesnt change, the fact that he called to get an explanation of my feedback and didnt try to excuse the lack of communication during our install goes a LONG way. I truly believe he will use my experience as a teaching tool.*****************************************************************Used because I went through Costco. Poor communication. Installation is not a one day process and the communication of when trades were coming and going was minimal at best. I had to call to find out what I needed to next more than once because no one communicated with me what steps needed to be done. For example, we had to get our gas deteriorated but no one mentioned that and it wasn’t until a plumber showed up and asked my husband if we had had it done did we even realize it was something we needed to do. The electrician made it a point to say Frisco has really tough inspectors after he failed the electrical inspection and had to go buy parts at Lowe’s to pass. Then made it a point to tell me how much he had to spend and act like he was going above and beyond. Plumbing failed inspection the first time too due to the plumber leaving something off. Then I again had to call to find out when the generator would be started up after a week or two of crickets.Overall very sloppy process and for the price, we should have been getting A+ service. With several neighbors looking for generators, I’ll be sure to be very clear that I would not recommend using Generator Supercenter of Denton. I will be also submitting my concerns to Costco.

  • Review 4 (2023-06-13 - Rating: 5)

    Rob Dill came out to give us an estimate for a Generac generator today. He was on time, friendly and courteous. He walked the property and showed me what would be installed to power the generator, and how and where the generator would be installed. He guided us to the best power option that was also cost effective. He helped us make decisions about post installation plans. I would highly recommend Rob if you are interested in purchasing a generator for your home.

  • Review 5 (2023-07-24 - Rating: 5)

    Had appointment with Rob Dill today to advise us and provide us with a suitable quote. Rob was a delight! He is friendly, professional and knowledgeable, and represents the supplier well. To the extent that we decided to proceed with a new generator provided and installed by The Generator Supercenter of Denton.Thanks Rob!

  • Review 6 (2023-06-29 - Rating: 5)

    Rob Dill did an awesome job reviewing all our options. He was extremely helpful in designing our layout and providing a solution that met all our needs. He was extremely personable and great to work with.

  • Review 7 (2024-01-19 - Rating: 5)

    Alex made the whole process of purchasing a new generator very easy and stress free! She gave me a great quote and was extremely helpful! Definitely recommend!

  • Review 8 (2023-11-13 - Rating: 5)

    Damian and Jeff did an outstanding job with our generator install. They were knowledgeable and answered all of our questions. I would highly recommend this crew for anyone looking for a Generator install from Generator Superstore.

  • Review 9 (2023-04-14 - Rating: 5)

    Rob with Generator Supercenter of Denton was great at getting us more detailed information to satisfy our engineering brains. Very responsive and yet easy going. We like the same company that will install our generator will also handle any warranty claims or issues in the future. Don’t hesitate to allow them to offer you a quote.

  • Review 10 (2023-08-03 - Rating: 5)

    Great source for back-up generator power options. Ask for Rob, he is very knowledgeable and explains all about what a new system would look like, how everything works, and more about Generac systems. He does a great job helping select the right unit as well.

  • Review 11 (2023-03-29 - Rating: 5)

    Rob’s passion for helping his clients is unmatched. Rob truly wants to educate the people while focusing on their needs. It is very important to Rob, that he take great care of you. I highly recommend Rob with Generator Supercenter of Denton. He is a godly man and will take terrific care of you.

  • Review 12 (2023-11-14 - Rating: 5)

    Really have enjoyed the installation process thus far, and looking forward to having the final start up and walk thru. Damien and Jeff were very professional in installing the transfer switch and explained the process clearly

  • Review 13 (2023-05-03 - Rating: 5)

    Rob Dill explained everything very clearly and had great suggestions for options where to install my unit that I hadnt even thought of. Great to work with someone whos very knowledgeable and makes the process enjoyable without a high-pressure approach.

  • Review 14 (2023-08-09 - Rating: 5)

    Great experience meeting with Rob Dill today regarding a backup generator for our home. He is very knowledgeable, patient and a pleasure to work with!

  • Review 15 (2022-06-08 - Rating: 5)

    They did an excellent job, keeping us advised throughout each step. The installation was professional and accomplished quickly.I would not hesitate to use them again or recommend to my family and friends. Very impressed

  • Review 16 (2023-07-20 - Rating: 5)

    Rob Dill is by far the most experienced, professional sales person I have worked with in a long time! What a great customer experience!

  • Review 17 (2023-03-29 - Rating: 5)

    Had an amazing experience with Rob in our home consultation! He is knowledgeable, honest, and caring! Great resource for anyone looking for home generators!

  • Review 18 (2020-05-07 - Rating: 5)

    Anyone who needs a generator should use this company. They go above and beyond to make sure youre taken care of. From the first meeting to the installation, everyone we came in contact with was professional and knowledgeable. It has been a while since Ive come across someone as honest and charismatic as Travis. Because of his professionalism, integrity and friendliness, we will always use this company and always recommend them to anyone who asks.

  • Review 19 (2021-12-07 - Rating: 5)

    Install team was impressive, seems like this was not their first rodeo! also my salesman was really helpful and didnt pressure me. just gave me the info and let me decide! thanks GSC, i am really happy with my investment.

  • Review 20 (2023-04-03 - Rating: 5)

    Rob did an in home presentation for a home generator and he was very knowledgeable and helpful. Thank you so much! If you are looking for a home back up generator call the generator super center of Denton and ask for Rob!

  • Review 21 (2022-04-22 - Rating: 4)

    The Ugly, The Bad, The Good.The Ugly: February 2021, Texas Freezes. For 5 days we had no electricity. Soon after it was over, we decided to get a standby generator. We did our do diligence and compared several generator providers in the area. We decided on Generator Supercenter of Denton, TX.The Bad: Pandemic hits hard. Supply chain is at a stand still. Very few people are working. Resulting in the delivery of the generator and installation taking a very long time. Throughout this ordeal, Generator Supercenter maintain its professionalism as best they could given the circumstances. Even I contributed to its delays trying to make it go faster.The Good: Once the installation got going, it was done extremely professionally by several personnel that Generator Supercenter got involved with ours, from the office staff, the electricians and the owner. In fact, within a week of our generator being on standby, power gave out on a cold windy night. Eight seconds later, the generator kicks in. It ran for about two hours and we were comfortable throughout. Only house in our neighborhood with lights on.Odds are we will never use it again, but we are ready, are you?

  • Review 22 (2023-08-17 - Rating: 5)

    Had a fantastic experience with the installation crew! They were very professional and friendly. They explained every step of the way, and trained us on use of the unit, would highly recommend others!

  • Review 23 (2023-04-05 - Rating: 5)

    Rob was very helpful and informative-giving us excellent advice on the steps needed for a backup generator. Enjoyed his visit.

  • Review 24 (2023-08-02 - Rating: 5)

    Rob Dill, was very pleasant to work with. He answered all my questions and provide me a quote estimate.

  • Review 25 (2023-11-15 - Rating: 5)

    Had a great experience with Chance from Generator Supercenter store doing my annual service. Very friendly and knowledgeable.

  • Review 26 (2023-07-21 - Rating: 5)

    Robert Dill was outstanding, he surveyed the property and presented clear options. Would highly recommend Robert .

  • Review 27 (2023-06-28 - Rating: 5)

    Rob was so informative! We enjoyed learning about Generac generators thanks to his knowledge and charisma.

  • Review 28 (2023-06-28 - Rating: 5)

    Rob did a great job of presenting information and finding creative solutions without pressuring a sale. Thank you!

  • Review 29 (2023-11-15 - Rating: 5)

    Chance was so patient and informative. He explained the whole process throughly for a newbie like me! Thank you Chance!

  • Review 30 (2023-07-26 - Rating: 5)

    Rob gave an excellent presentation and thoroughly explained each detail in a concise and informative manner. Thanks Rob.

  • Review 31 (2023-07-16 - Rating: 5)

    Rob Dill was very helpful and gave me all the information I needed to make a decision about the Generac Generator.

  • Review 32 (2023-04-19 - Rating: 5)

    Received an in house quote from Rob. He was knowledgeable, helpful, and answered all of my questions.

  • Review 33 (2023-04-05 - Rating: 5)

    I am fully satisfied, Rob’s in home presentation for a generator was very informative, i highly recommend Generator Supercenter of Denton ask for Rob

  • Review 34 (2022-11-28 - Rating: 5)

    I had a consultation with Anna Herrera, She was very professional, informative, knowledgeable and patient. I really appreciate her answering all of my questions.

  • Review 35 (2022-05-19 - Rating: 5)

    I absolutely love this company. I can not say one bad thing about it! Travis Merilee Petter and Chandler are absolutely amazing.

  • Review 36 (2023-07-07 - Rating: 5)

    My Generac saved my business during the February 2020 Texas freeze- ran non stop for a week with no issues.

  • Review 37 (2023-07-27 - Rating: 5)

    Robert Dill was fantastic in getting us set up and getting all the information we needed to get started.JC

  • Review 38 (2023-11-14 - Rating: 5)

    Excellent construction team and Customer Service very pleased with everything that’s for.

  • Review 39 (2021-12-07 - Rating: 5)

    I would highly recommend this company if you’re interested in getting a standby generator. Great customer service and get the job done correctly, worry free!

  • Review 40 (2021-12-07 - Rating: 5)

    Just got my generac generator installed and the install team did a great job installing, showing me how to manual transfer if I need to and answered all my questions very politely and respectfully

  • Review 41 (2021-12-07 - Rating: 5)

    Had a generator installed not to long ago and the work they did was amazing I would recommend them to anyone thats in the market for one

  • Review 42 (2021-12-07 - Rating: 5)

    Great service, great product. Highly recommend this store to anyone looking to buy a generator, or having one serviced. A+

  • Review 43 (2023-11-14 - Rating: 5)

    Chance did a great job and is very helpful and informative

  • Review 44 (2022-09-24 - Rating: 5)

    JR & Rene thank you for your great customer service and your attention, I am now a loyal customer ! Best place ever💜❤️💖

  • Review 45 (2021-12-07 - Rating: 5)

    Great service from these folks, if I had to recommend any business for a generator it would be this company!

  • Review 46 (2023-04-19 - Rating: 5)

    Robert was great and informative.. Very professional.. Thank you Robert

  • Review 47 (2023-07-28 - Rating: 5)

    Rob was extremely helpful and very knowledgeable about the generator

  • Review 48 (2021-12-07 - Rating: 5)

    The sales team was very thorough and answered all my questions.

  • Review 49 (2021-12-07 - Rating: 5)

    Great service , very helpful people. If you are looking for a standby generator this is the place to go!

  • Review 50 (2023-11-13 - Rating: 5)

    Chance did a great job serving my generator! Highly recommend these guys for your generator needs!

  • Review 51 (2023-07-27 - Rating: 5)

    Rob Dill is excellent at coming in and explaining everything . He he very helpful and we appreciate him and like doing business with people like Rob. Thanks Rob for taking the time to explain everything and make us feel comfortable.We will definitely be doing business with Rob

  • Review 52 (2023-03-31 - Rating: 5)

    The presentation by Rob was very good!

  • Review 53 (2023-07-20 - Rating: 5)

    Just received an in person quote for Generac from Rob Dill. Rob was knowledgeable, engaging and professional. He was a joy to talk to with and gave information without any pressure tactics. Rob was one of the most pleasant company representatives I’ve met.

  • Review 54 (2021-02-25 - Rating: 5)

    Stopped in for a quick info gathering and scheduled my walk through. Nice people!

  • Review 55 (2023-11-15 - Rating: 5)

    Very professional. Polite. Awesome all around.

  • Review 56 (2023-04-26 - Rating: 5)

    Rob Dill was great with the in-home quote, efficient but thorough. Super nice guy and easy to talk to, answered all of my questions and made everything stress free.

  • Review 57 (2023-04-03 - Rating: 4)

    Reoresentative Rob Dill did a great job in working up an estimate for us. Very personable and professional. Explained all details throughly without any pressure tactics. Thanks.

  • Review 58 (2023-06-28 - Rating: 5)

    Good discussion with Rob and Andrew. Very courteous and knowledgeable.

  • Review 59 (2023-06-20 - Rating: 5)

    Rob Dill is great to work with.

  • Review 60 (2022-05-26 - Rating: 5)

    Generator Supercenter of Denton has been incredible to work with as they advised the best option and are processing through and beyond the purchase of my generator. If youre a Costco customer, Marilee will take great care of you.

  • Review 61 (2022-10-15 - Rating: 5)

    White Glove Service!!!!

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