Innovative Restorations

Photo of Innovative Restorations

Located in Crossville, Tennessee

Address: 6775 US-70N Suite 1-A, Crossville, TN 38571, United States

Phone: +1 931-707-7700

Rating: 4.7

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Water damage restoration service
  • Bathroom remodeler
  • Building restoration service
  • Contractor
  • Fire damage restoration service
  • Kitchen remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    We had 2 gentlemen do our project for us. They did an awesome job! We had squeaky floors, especially the kitchen. They put new flooring down throughout after they fixed all the squeaky floors. They also renovated our entire master bath, however, we purchased the cabinet, lights, mirrors & fixtures our selves, they installed the entire shower surround with Tyvarian with shower doors along with new flooring. So beautiful! Pictures do not do it justice. A little pricey but I have no regrets. Very pleased!

  • Review 2 (2024-12-06 - Rating: 5)

    Innovative Restorations did a remodel of our shower. Chris and Kevin were extremely courteous and thoughtful. I believe they went above and beyond to repair and fix items left from the original builder before installing the new shower. The job turned out better than we expected. I would highly recommend innovative restorations for your home projects

  • Review 3 (2024-06-21 - Rating: 5)

    On Wednesday 1/17/24, we experienced a frozen busted water pipe in our garage. Being new residents to Crossville, Tennessee (Lake Tansi), we were unsure who to turn to to help us with this unfortunate incident, especially during sub-zero temps & wind chills. Our friend recommended Innovative Restorations. PJ Rodriguez (Disaster Recovery Advisor) was very cordial, professional, helpful and quick to respond to get us on our way to demo & repair the water damage, mostly to our kitchen floor, backsplash, garage and upstairs bathroom, as well as coordinate matters with our insurance carrier. Thank you PJ for getting the ball rolling for our project. 👍We worked with Jane Treash and Scott Lybarger, who worked with our insurance carrier to make this project happen. Thanks Jane and Scott! 👍Mason & his colleagues (David, Scott, Joe) were just as cordial and professional in getting damaged areas demo’d for repair. Mason & PJ were very patient with us and concerned for our well-being to get us through this. Thanks guys! 👍After all the demo work was completed, we were assigned to work with Keenan Zielke (Project Manager). Keenan was very cordial, professional and took the time to walk us through everything that was going to be done with our project. Thank you for all your help and patience there Keenan! 👍While we were out of town for about two months (April-May), Innovative Restoration patiently continued working on our project and restoring our home back to normal.A huge shout out and thanks to Keenan’s crew (Dustin, Kevin Warfield, Chris, and whoever else we may have forgotten here) for all their hard work, dedication, and for putting our home back together.We will definitely recommend Innovative Restorations if you ever experience an unfortunate incident like we did.

  • Review 4 (2024-08-12 - Rating: 5)

    My shower was installed on 8/8/24 by Jarrod Law and Mike Wells. Very nice gentlemen’. Did a great job. My bathroom looks so much better now. Thank so much.

  • Review 5 (2024-11-20 - Rating: 5)

    Jarrod & Michael were the absolute best guys. I had an unfortunate leak from my new bathroom and they had to fix it from underneath thru my cedar wood ceiling. They took so much care in making sure the boards that came down were not broken and when put back up you never knew it was ever down. Absolute perfection !!!! They were extremely smart to figure out the best way to get it fixed with the least amount of demolition. They cleaned everything up as well as I would have done myself. I cant say enough about how great and kind they were. I would highly recommend them both at Innovative Baths.

  • Review 6 (2024-07-25 - Rating: 5)

    Highly impressed with the very friendly attitude of PJ, the company sales representative, who came out to look at our crawl space, tell us about their method, equipment, and install. He even came back a day later as we wanted to see what their product looked like for the encapsulation and to get further information to compare them with the quote we had gotten from a well-known large company. Nice emails from the owner thanking us for considering their company and after we signed the contract. Local smaller company vs the Big Guys! They provide a military discount too which is a nice thank you, and, of course, as seniors we truly appreciate saving money. Very helpful office personnel too. Support local businesses! The team that came out to do the encapsulation were also impressive. They were all nice gentlemen who worked very hard while they were here. The team supervisor showed us pictures of the entire crawl space and he also let us know we had a leaking pipe (just another thing to repair!) which we are most appreciative of knowing about so we could call a plumber to come and fix it. This is definitely the company to work with if you want caring, friendliness, hard workers who do it right- and this also includes the office staff too!

  • Review 7 (2024-10-24 - Rating: 5)

    Amazing set of guys only took two days and ended up being less then quoted for so that a plus!! Highly recommend! Bye bye tub!

  • Review 8 (2024-11-29 - Rating: 5)

    Danny Williams and the whole team at Innovate Restorations did a beautiful job on our basement! The entire basement flooded from a burst pipe. The ceiling, and a foot up of the drywall and floorboards had to be replaced in addition to the wall where it originated. The walls started as many different colors, so painting was a challenge. You can’t see any lines on the walls or ceiling, it looks much better than before the flooding. Keep in mind while viewing pictures, the floors are going to be replaced in a different color. The basement had an unusual color scheme.

  • Review 9 (2024-07-31 - Rating: 5)

    I had dishwasher leak at my home ,right I called the plumber he referred us to innovative restorations. Pjs came over and explained the process of how to file a claim with my homeowners insurance and also explained what would happen in my home to take care of my issue with the water damage. He was very informative and respectful with a lot of knowledge. Innovative restorations followed through with what day would do and help me with my bad situation. I highly recommend Innovative restoration s and as for Pj you have yourself a good one there, that man cares about his customers and knows how to calm them down.

  • Review 10 (2023-04-04 - Rating: 5)

    We had 2 showers replaced in our home. Our master bath was the most intensive remodel, with plumbing and drainage rerouted. The size of the shower was doubled and handicap features were added. The other shower was a replacement with no special changes.Workers Chris and Ryan were great, making sure that they took care of our home and cleaned up everyday. They were very professional and did not mind answering any question that we had. Highly recommend this company.

  • Review 11 (2024-10-14 - Rating: 5)

    On 10/14/24 Keenan and John came to my grandparents home to install a vertical handrail after previously installing a horizontal one. Both gentleman were kind, efficient, and got the job done right! We appreciate your hard work and highly recommend Innovative Restorations for your future projects.

  • Review 12 (2025-01-07 - Rating: 5)

    Could not be more pleased with the shower install. The guys worked in terrible weather and still kept everything clean. The shower looks better than I anticipated . Thank you for a great experience.

  • Review 13 (2024-10-03 - Rating: 5)

    It was a wonderful experience with David and Tristin. They were so clean, neat and so respectful. Chris who was our contact was also great. Always returned a call promptly. I can’t say enough about this company. They were great, always on time and worked hard to finish quickly. Six stars out of five!

  • Review 14 (2024-08-24 - Rating: 5)

    Jerry and Michael did a wonderful job remodeling my bedroom. They were friendly and I am so loving my new bedroom and the work they did. I like to thank those two very much. Two hard workers and they are the best.Kathy VanWinkle

  • Review 15 (2024-09-10 - Rating: 5)

    It was a very bad day. A fire broke out in the storage closet. It was quickly put out and was under control. However, there was a terrible mess from it all. I called Innovative Restoration and they came to the rescue. The next day they were cleaning it up and getting us back on track. They did an amazing job. I high recommend them for any of your disaster needs. Thank you Innovative Restoration!!!

  • Review 16 (2024-09-12 - Rating: 5)

    I have not had any work done by Innovative Restorations, as of this date, but PJ Rodriguez was a big help in pointing out the mold in my crawl space. I originally had him come out to take a look at my shower/tub that has developed a soft spot and is making horrible creaking noises. He went into the crawl space to make sure I didnt have any leaks, and that is when he noticed the mold I have growing on my subfloor and floor joists that is being caused by the extensive sweating of my HVAC ductwork. He recommended that I first take care of the moisture/mold issue in the crawl space with a full encapsulation and a dehumidifier installation. So, I agreed to take this necessary first step. He said his technicians would also put something under the floor of that tub from inside the crawl space to shore it up where the weak spot has developed. As I said, no work has been done yet, but PJ was very informative and helped me to acquire a 36-month, zero percent interest home improvement loan. The process was fast and seamless! I will come back and put another review in after the actual work has been completed!UPDATE: My project is now finished, and I am very pleased with the crawl space encapsulation that Innovative Restorations completed for me! The humidity in my crawl space is dropping more and more each day that the dehumidifier is doing its job, and it drains right into my sump pump basin. The white vapor barrier makes the crawl space appear bright and clean, and it is easier to see back into those dark corners now!I would highly recommend PJ, Mikel and the entire team for any crawl space encapsulation job. They are dependable and communicate immediately when there are any questions about the job status. I am happy that I chose Innovative Restorations to do my crawl space encapsulation. Dont hesitate to call on them for your project!

  • Review 17 (2024-06-28 - Rating: 5)

    I had some puddles of water in my crawl space and this company lead by PJ Rodriguez did a fabulous job assessing and providing a 1st class solution by encapsulating my crawl space. My crew chief was Mikel Buchanan was great and connected with me throughout the process. Mikel always called in advance of arrival and I really appreciated his kind and personal approach to the work he did with us. PJ connected also with me throughout the process, providing me updates on their schedule. I would not hesitate to do business with these folks again. Job well done guys!!! Thank you Scott & Deb

  • Review 18 (2024-09-24 - Rating: 5)

    The gentleman who help us worked along really hard all day. He did his best job. Only complaint I have is bathroom doorframe is chipped an a small piece. Other than that he done a great job

  • Review 19 (2024-08-07 - Rating: 5)

    This was a most pleasant experience for a most unpleasant situation. PJ was prompt to see our problem and treated our mold properly. This entailed tearing out the entire Sheetrock and insulation then treating the basement and the trusses above the first floor. They also cleaned the floor of all of the mud left over from the flooding. I highly recommend them to you.

  • Review 20 (2024-06-03 - Rating: 5)

    Outstanding job replacing our tub and shower. Arrived at scheduled time. Cleaned up after themselves. Professional,Just as important, very quick to respond to any questions or fixing any issues or concerns.Staff and work crews are both exceptional. Special thanks to Gerald and Michael for a great job.

  • Review 21 (2024-05-30 - Rating: 4)

    When our master suite flooded with waste water Innovative Restoration responded immediately. The personnel who came to clean up the mess were knowledgeable and very professional. We were constantly informed as to what the process would be as the mitigation took place. Thank you to the crew who was so polite and efficient. Give them a call if you have an emergency that needs to be dealt with quickly!!

  • Review 22 (2023-10-28 - Rating: 5)

    My wife and I had Innovative Restorations update a shower recently and our experience could not have been better. Thomas and Scott presented and explained all the options clearly, we agreed on a price, and we moved forward.Jade was extremely helpful with the coordination and execution of our project. We had unforeseen scheduling issues that came up and she listened, made the adjustments in scheduling our project and was outstanding in keeping us informed. Jade was great to work with and made the difference in scheduling our project! Thank you, Jade.Jarrod and Mike were the company professionals that did our job, and I mean true professionals, including skill level, people skills and good will. From lining our floors with drop-cloths to total cleanup, they took care of every detail. The quality of the workmanship was a 10. They worked efficiently as a team and completed our shower in less than two days. They were amazing to watch and answered all our questions with kindness and concern. They were so friendly and it didnt take long before we soon became friends. Anyone would be happy to have these men in your home. What an asset!!We have another bathroom that we will upgrade when time and money permits. Jarrod and Mike and the Innovative Restorations team will do that job too, no doubt. I am proud that Crossville and the surrounding area have a company with people of this caliber that offer professional services for bathroom remodels and other related projects! We have become raving fans!!

  • Review 23 (2024-03-06 - Rating: 5)

    I can not say enough about how wonderful this company is! Thank goodness our plumber recommended Innovative Restorations! They have high-quality professionalism and knowledge to help. It is always an emotional toll when our homes sustain damage that disrupts our day-to-day lives, but Innovative will lead you through the process with compassion and understanding. They explain the process thoroughly and will take the time to explain what they are doing and WHY they are doing it. Not many companies do that at all! Least of all, compassionately! And as a big plus, they will take care of the insurance process so you dont have that added burden on top of the mess in your home. If you need water damage restoration, look no further! You will not be disappointed with Innovative Restorations! Thank you Innovative for taking care of us!

  • Review 24 (2023-10-28 - Rating: 5)

    We live in Farragut, TN and just had new showers put in our guest bathroom and master bathroom by Innovative Restorations. They did an excellent job and I highly recommend them. We are extremely pleased with the work and customer service provided by Jarrod and Michael. The business is in Crossville, TN and they drove back and forth each day, so their days here were a little shorter than if they were local. But there quality of work and customer service made up for a couple of hours out of the day for driving round trip. They even had to correct some issues left by the previous renovation company we used 3 years ago. They made sure their work was completed expertly. Jarrod and Michael showed us what they were doing each step of the way and ensured we were happy with the job. I highly recommend Innovative Restorations and will use them whenever any renovation work is needed.

  • Review 25 (2024-03-25 - Rating: 5)

    First I want to say everyone Ive dealt with at Innovative from the office personal, Jane, Sandy, Judy and anyone I missed to PJ, Keenan, Owner Josiah Kessie and the young men who did the water restoration have been nothing short of respectful and pleasurable to deal with!Due to a leak in that bathroom it ended up being gutted.But this review is mainly to talk about the 2 gentlemen Jerrod and Michael who did the actual remodel of my master bath! These 2 gentlemen showed up with a smile on their faces every morning at the time they said they would, never leaving me looking at the clock wondering when they would be here! They came in everyday and the first thing they did was laid drop cloths to protect my floors. Then they promptly got to work and worked all day only stopping to eat their lunch! These men did it all from repainting, plumbing, the electrical work, new subfloor to new flooring and the new beautiful shower. They kept me informed on every aspect of the job, answered any questions (including a couple that were not related to this job) They cleaned up everyday before leaving, still smiling and when the job was complete they cleaned everything! These 2 gentlemen were an absolute pleasure!I would highly recommend Innovative Restoration and if youre lucky enough to have Jerrod and Michael doing the job you wont be disappointed! They are a total asset to this company!*Last night my 8 year old grandson wanted to shower in the new bathroom. When he got done he said Nana those people made your bathroom cool looking and the shower us awsome! I give it a 10 with a thumbs up!Thank you for a job well done!!!

  • Review 26 (2024-08-29 - Rating: 5)

    Jeremy and Eddie did a great job installing my new shower. I would definitely recommend this company!

  • Review 27 (2024-08-27 - Rating: 5)

    From Randy Nelson Lancing tn . Very pleased with the work Greg and Danny did on my new shower. They were awesome.

  • Review 28 (2024-01-18 - Rating: 5)

    We felt it was time to renovate our master bath to make it ADA accessible. We first met with project designer Anthony Azevedo who came to our home and he and my wife talked for two hours about all our options. We felt very comfortable with Anthony, he was professional and answered all our questions. We decided to go with Innovative Restoration. Measurements and pictures were taken of our shower area. Soon after we received a call from Keenan the project manager and he came out to confirm measurements. Keenan was also professional and informative. We set a date to start and Jarrod Law and Michael Mills arrived with materials, tools and ready to work. They were also professional, taking time to lay down clean floor runners to protect our carpets and hardwood flooring. They also installed visqueen over the bathroom door and all walls in the bathroom during demolition. A vacuum system was brought in to collect the dust and protect the lungs of Jarrod and Michael. The job took three day, every evening when they left the runners were carefully picked up and floors vacuumed. We are extremely pleased how our project turned out. A big thanks to Anthony, Keenan and of course Jarrod and Michael, the unsung heroes, who installed such a beautiful functional shower.Jeanne and Bill

  • Review 29 (2024-08-29 - Rating: 5)

    I really can’t say enough good things about Innovative Restoration completed storm damage repairs on my home in 2019 and I was more than satisfied with their attention to detail and completion of the extensive damage repairs from water intrusion due to a large portion the roof being blown off. I will continue to recommend Innovative Restorations to my Friends and Family including anyone who inquires about their work and experience. I recently called the owner with an issue of the belly vapor barrier coming down after the repairs were done in 2019 which the 2 year warranty had expired but the owner Josiah sent out his Field Supervisor Keenan to look at the issue and then they sent out a crew to fix whatever was needed and made sure everything was secured and completed any repairs necessary at no charge to me. I can’t say enough about Innovative Restoration and their compassion for their customers and making sure everything has been addressed and fixed to your satisfaction. I’m giving Innovative Restorations a 5 Star Review and if you need an Honest company to take care of your needs, Innovative Restoration is the right choice for you.

  • Review 30 (2024-09-11 - Rating: 5)

    All of the staff were very professional and responsible; the repairs were completed promptly and in accordance with the quote and there were no surprises. I would recommend this company.

  • Review 31 (2023-12-26 - Rating: 5)

    Our new shower is really beautiful. Chris and Kevin were a great team. They did excellent work, were careful and respectful of us and our property. The area was completely cleaned after the install. A very nice experience.

  • Review 32 (2023-08-10 - Rating: 5)

    We had a bath tub removal and shower unit installation done by Innovative Restorations. I have to say from start to finish, it was just like it was presented to us by the salesman Thomas Penwell. Our installers were Michael and Ryan. Both were professional in preparation, installation, explanation and cleanup. We werent disappointed in our new shower unit at all. The shower goes all the way to the ceiling and it is very nice!

  • Review 33 (2023-07-13 - Rating: 5)

    Innovative restorations remodeled our master bathroom and did a fantastic job. Keenan oversaw the project and made sure it was what we wanted. Jared and Michael were the contractors who carried out the work. We could not have asked for harder workers. They were here every day til the job was done. On a scale from 1 to 10, we would give them a 20. We highly recommend them. You will not be disappointed with the work they do for you.

  • Review 34 (2023-04-01 - Rating: 5)

    Innovative Restorations installed a stand up shower in my house. Very professional installers and did a great job. They completed the tub to shower conversion in one day. My house is older and has some issues with walls not being plumb and true. However, they made it look very nice and appealing. Special thank you to Jarrod and Michael for going above and beyond to finish since this is a one bath house. Would recommend them for any bath needs.

  • Review 35 (2023-08-01 - Rating: 5)

    Just had them do a second bathroom. Another great job. Thomas from sales is a joy to deal with. Chris and Kevin were a pleasure to have at the house and they did a great job.Great company. Issues can come up with any job but when they say they will continue coming back till its right they mean it. Thats why they are doing our master bath next. Thanks Innovative Restoration for your patience and honesty.

  • Review 36 (2024-04-01 - Rating: 5)

    They did a very thorough job. Employees were professional and courteous. There were a few things communication wise during the process they could improve on. But overall we had a very good experience with this company and would use them again if needed.

  • Review 37 (2024-08-23 - Rating: 5)

    Eddie Brown and Jeremy did a great job and completed the installation of a quality shower door. Good job guys.

  • Review 38 (2024-07-29 - Rating: 5)

    PJ came at the expected time. He was very informative. Even though we didnt have any work done at that time he was kind and helpful.

  • Review 39 (2022-10-06 - Rating: 5)

    We contracted with Innovative Restorations to reconfigure a guest bedroom walk-in closet and a enclosed/heated/air-conditioned third car garage bay/man cave into a full bath with a walk in closet with through passage to the man cave, making a second master suite and a fourth bedroom. Jarrod and Michael did a fantastic job! The results exceed our expectations. They were professional, neat and on time each day and their skills are obvious. We could not be happier with the quality of their work and the results.

  • Review 40 (2023-09-15 - Rating: 5)

    Thank you so much for making a very hard situation so much easier. Accidents happen and your team showed so much professionalism at my home. Everyone was very respectful of my time and my home they went over and above to make sure everything was put back the way, I wanted it, they emptied out my closet for me. I would highly recommend contacting Innovative Restorations when life hits you hard. Thank you again for taking care of our family like it was your own.

  • Review 41 (2022-09-12 - Rating: 5)

    We needed a no lip walk in shower. Innovative Restoration did a great job. They were easy to talk to and did a no pressure sales pitch.They came out to the house looked at what we had and gave us a quote. They had samples and we got to pick out the walls, hardware etc. We got three quotes and they were the best.Once we signed the contract, they were here within 3 weeks. The carpenter/installers were prompt and very personable. Demo and reinstall was done in 2 days. They laid tarps on the carpets and cleaned up after themselves.They did a great job and I would recommend them. We will have them provide a quote when we put new flooring in.

  • Review 42 (2023-07-06 - Rating: 5)

    Highly recommend the A team of Chris and Ryan -- their professionalism, excellent craftmanship, and attention to detail is superb. We did a great room (kitchen, dining, and living room; adding a powder room and modifying a laundry room). Every aspect of this project was done with care and superior workmanship. Ask for Chris and Ryan!!

  • Review 43 (2022-02-18 - Rating: 5)

    My home flooded and upon calling Innovative they sent a tech out immediately! My home had an inch of water and within the hour a crew was there cleaning and after a few hours the standing water was completely removed. Its now been a few days and after each day they make sure my house is spotless before they leave. I have been very pleased with the crew working and the office communicating with me and with my insurance. Hopefully my house doesnt flood again, but Innovative will be my first (and only) call if anything happens!

  • Review 44 (2022-11-03 - Rating: 5)

    They removed my bath/shower combo , the tile surround, and replaced it with a walk in shower with nooks, bench seating and handheld with a regular shower head. All for half the price we were quoted by others. They were very considerate of my husband who had a stroke and explained everything to him, sometimes a few times ! The work was just excellent, even with supply chain issues, and all the rest of the craziness out there, this job was seamless.From ours salesmen ,the office staff and our fabulous installers, job well done. Thank you for making this job absolutely the most stress free job we have done in reno career, and thats saying alot.Thank you. We will use you again....your a blessing !

  • Review 45 (2023-05-15 - Rating: 5)

    They came out immediately to start drying up water damage and monitored the process daily. Then another crew works on all the repairs. They were very professional, careful of my home and its belongings. Always advised me of their timeframe and progress. I would use them again and recommend them highly.

  • Review 46 (2023-07-18 - Rating: 5)

    First class business. Responded to my need for Biohazard cleanup. PJ a Manager supervised the entire operation. It involved massive blood and poop in the bedroom and bath. All carpets removed and discarded. The subfloor had mold and mold was scrubbed. All bedding, shoes and clothes discarded. All items thoroughly packed and removed from premises.Huge fans left in premisis which in addition to the expert cleanup cleaned the air in the the other areas of the house. Innovative Restorations employees (Michael+1) were polite, courteous and helpful. The staff made numerous trips to my home taking air and floor samples.I am very pleased with the service i received from Innovative Restorations and highly recommend them to anyone dealing with biohazard.

  • Review 47 (2024-07-19 - Rating: 5)

    PJ and Restoration Innovations were prompt and very professional. They responded quickly explained in detail and did an awesome job.

  • Review 48 (2024-07-29 - Rating: 5)

    PJ did a great job explaining what was needed for our crawlspace remediation. We appreciate the transparency and help to understand this.

  • Review 49 (2020-05-23 - Rating: 4)

    We had water damage in a home we dont live in. Mitigation and restoration had to be done while we were far away and unable to approve the work. When we were finally able to travel to the site, we were not completely satisfied. However, all it took was one phone call to bring a supervisor promptly. He arranged for a crew member to tweak and finish the project to our expectations. This man worked quickly and thoroughly, so now we have a beautiful bathroom again.

  • Review 50 (2024-01-09 - Rating: 5)

    We had Innovative Restorations install a new shower and we are very happy with the work. The 2 guys were very polite and kept the area clean.

  • Review 51 (2023-02-23 - Rating: 5)

    Very happy with the shower Innovative Restorations installed for me. Chris & Ryan were my installers and were very professional, respectful and unbelievably great about cleaning up after they were done working. I can’t recommend this crew and company enough.

  • Review 52 (2020-10-07 - Rating: 5)

    My experience was needless to say amazing! As a first time home owner and buyer me and my wife ran into our fair share of horrors once we got to digging around.There was mold under our floors and the crawl space underneath the house was in bad shape as well. We called PJ at Innovative and he didn’t beat around the bush and told us exactly what was wrong and left it up to us what we could do. Amazingly professional!We decided on the pump and the dehumidifier/ encapsulation! Once we were squared away Mikel & Thomas were straight to work! ( if you choose this company I highly recommend them!).They worked diligently and hard! They made sure to keep me updated with everything. And I mean everything. What turned out to be a nightmare for me and my wife they reassured us and showed us that it was all took care of!Working as long as they could to make sure the job was done (not just their standards, but my wife’s and I as well).If you’re looking at getting any of this kind of work done do not hesitate to call them! Michelle on the phone will get you in and help you with ease!Great company and great people! I am blown away by the professionalism and job they did. 10/10 will call them again if we need anything done! Thank you guys so much!

  • Review 53 (2021-11-04 - Rating: 4)

    We had a bathtub replaced with a walk-in shower in a small bathroom. We had a couple of issues come up and they worked with us until we were completely satisfied with the results. There was a couple items that I had ordered but ending up not liking and they were willing to replace. What I also liked, they always answered their phone and called back if I left a message. Keenan and crew.....would I want to do business with them again.....yes.

  • Review 54 (2023-07-30 - Rating: 5)

    We woke up to a disaster & Mikel Buchanan had his crew there to help very quickly! They were very professional, kept us informed with each step and my personal favorite was how well they cleaned up at the end of a work day!

  • Review 55 (2022-06-03 - Rating: 5)

    I had a deluxe bath installed and it turned out great. Jarrod and Donnie is a must have to your business. They were very professional and talked me through the whole process. Definitely will recommend this company to all my friends.

  • Review 56 (2021-02-09 - Rating: 5)

    This is a faith-based company, using Christian principles to conduct business. There are companies that fake this, not Innovative. They performed a very difficult water remediation that was hard to accomplish. The water had penetrated a main beam in the crawl space and required 20 days to dry. Normally it would take 3 to 7 days. They came everyday and checked how it was drying out. I had great difficulty with my insurance adjuster, but it was Innovative staff who explained things to me. They negotiated directly with the insurance company and kept us from being frustrated by the delay and other issues. I met many people from this company, from owner to secretaries. I was treated kindly by all. More importantly they were empathetic. They each understood the hardship we were going through, and would have done anything possible to shorten or relieve our loss. Innovative will also be doing the reconstruction. I am looking forward to working with them on the next phase. They answer every question. They respect who you are and what you own. I never want to go through anything like this again, but if I had to there is no doubt I would call Innovative.

  • Review 57 (2024-10-21 - Rating: 5)

    I am so pleased with Innovative Restorations, from the friendly office staff , PJ who came out to give our estimate, to Brandon and his helper who completed the work encapsulating our crawl space, Our crawl space is clean of mold and wet boards they found and smells wonderful. We couldnt be happier with it all. Thank you to all of you , GREAT JOB!!!

  • Review 58 (2021-03-21 - Rating: 5)

    We had old compacted moldy insulation replaced in the attic and crawl space. We also had the crawl space encapsulated and a dehumidifier put in it. It has made a huge difference in the efficiency and odor in the house. Very professional, knowledgeable and dependable. I highly recommend this company.

  • Review 59 (2021-06-04 - Rating: 5)

    Our new walk in shower is beautiful. The workers were very competent, efficient, and friendly. The only recommendation I have is to get a start date in writing. Otherwise. we are very satisfied and will call them again for any future restoration needs.

  • Review 60 (2023-01-16 - Rating: 5)

    This is first time using this company and we sure are happy we did!They always keep you informed. We were very happy with the whole process from planning with office personal till completion.The workers are so nice and very professional and do excellent work! We will be using them again.

  • Review 61 (2021-08-17 - Rating: 5)

    I have to say how happy I am with the job they did of replacing our main bathtub. The entire process, from the salesman who came to our home to the end job was professional, courteous and respectful of our home. I highly recommend them !

  • Review 62 (2021-02-26 - Rating: 5)

    I had a slow water leak which lead to drywall and floor damage. They came quickly and explained what needed to be done for the dry out and clean-up process and exactly what it would cost so there were no surprises after the work was started. I will now be using them for the repairs as they have earned my trust.

  • Review 63 (2020-07-16 - Rating: 5)

    We had mold on furniture and possessions that had been in storage. They came out when they said they would and worked hard washing and treating each item. They worked as a team and we were able to salvage a lot of our furnishings and they instructed us on what to do with items in boxes.We definitely would use them again, if needed and highly recommend this company.

  • Review 64 (2022-12-05 - Rating: 5)

    The two workers, Mike & Colin were very good and conscientious about cleaning. Materials for shower are high quality and look great. Some areas were hard to match with old and out of square corners.

  • Review 65 (2020-11-02 - Rating: 5)

    The initial experience removing water and some carpentry was excellent, but I wasnt pleased with the carpet installation.I spoke to Josiah Kessie and he immediately handled the problem to my utmost satisfaction. With this kind of response, customer service from them, was EXCELLENT. I would not hesitate to recommend them.TonyDAgostino

  • Review 66 (2024-06-28 - Rating: 5)

    We were VERY happy with Innovative Restorations!! They were prompt, courteous, professional and did a GREAT job on our needed repairs. I would highly recommend them!!

  • Review 67 (2019-07-13 - Rating: 5)

    We had a very positive response from professionals to an emergency situation in our home from Innovative Restoration/Crossville, TN in the last week. The entire crew is first class and has helped us with the difficult problems concerning water damage, ceiling repairs, and carpet restoration. We feel confident in their concern and expertise in all areas of our needs at this stressful time. A special thank you to Mikel, Tyler, and Mason who got us started with the initial process of the restoration of our damage.KW

  • Review 68 (2024-10-15 - Rating: 5)

    We called Innovative for advice on mold remediation in our crawlspace. The next day, PJ Rodriguez came out and inspected the area. He found mold, and suggested they can remediate it and rid it of mold. We agreed and the very next day, Brandon and Michael arrived and spent all day performing the task.I have nothing but praise for these three individuals who were honest, professional, and reassuring in their analysis and treatment of the problem post haste. I highly recommend Innovative Restorations for any project!Steve W

  • Review 69 (2022-11-21 - Rating: 5)

    We are very pleased with our new shower.; The crew was friendly and also professional. Quality of work superb. We will be using them again for more updates next year!

  • Review 70 (2024-08-09 - Rating: 5)

    I contacted Innovative Solutions when I noticed my kitchen floor buckling. Not knowing who to call, I contacted them as I have had carpet cleaning done there in the past and knew they were a reliable company.The help they offered was immediate and has been immeasurable - from the person who initially answered the phone and reassured me that someone would soon be in contact with me, to PJ calling and coming out the next day for the initial assessment and plan (and who confirmed there was indeed a leak). He also arranged to have a plumber come within the hour after my own plumber neglected to get back to me. He patiently answered my questions about how the insurance process works.The next day a crew came in (Brandon and Mikel) for the demolition. They moved appliances, cabinets, etc. and also assessed for further leaking. They removed the damaged flooring and set up large dehumidifiers and fans to begin the drying process. Today, Jon came out to inspect and measure in preparation for restoration and will be getting back in touch with me.This continues to be a work in process. I am amazed that all of this was able to happen within a period of 3 days. Everyone I have come in contact with through this company have been nothing but professional, friendly, and respectful. They were all patient regarding my many questions and concerns.They clearly know what they are doing. They maintain regular contact and let you know when you can expect them, if there are any changes in the plan, etc. I cant even begin to tell you how helpful this has been. In this day and age it seems so difficult to find a company that is trustworthy never mind call you back. And come when they say they are coming. I am happy to say that to work with a company who is reliable, reassuring, understands your concerns and gets the job done still exists in this day and age!

  • Review 71 (2023-09-12 - Rating: 5)

    The crew from Innovative Restorations was awesome. They know the right way to treat a crawl space for mold remediation. I was very impressed with everyone involved with the project.

  • Review 72 (2019-08-09 - Rating: 5)

    Last year we found a water leak in our basement. Innovative Restorations came out and were very helpful in assessing the damage, mitigating it, and restoring my basement better than how it was before. When my insurance rejected the claim, they knew something wasn’t right and made sure we re-submitted it correctly to make sure the insurance covered it. I would use them again.

  • Review 73 (2024-09-12 - Rating: 5)

    Love my new bedroom that Jerry and his friend did for me. It looks beautiful and very nice work they did. Thank you both so much.

  • Review 74 (2024-11-26 - Rating: 5)

    The care, detail, and professionalism were superb. We had quite a challenging time of it and the service was beyond expectations.

  • Review 75 (2024-12-20 - Rating: 5)

    Jarrod and Michael did a great job installing a shower for us.

  • Review 76 (2023-06-22 - Rating: 5)

    Mikel did a great job cleaning my crawl space. He is very friendly and polite and I will recommend him to my family and friends. Ty again and blessings.

  • Review 77 (2017-02-23 - Rating: 5)

    I am very satisfied with the service from Innovative Restorations. I had a leak above my garage ceiling which resulted in dry wall falling down and a large patch of black mold. Innovative sent one of their emplyees who immediately removed all of the dry wall that was contaminated with mold and took all of the waste materials to a disposal site.Innovative then sent a skilled dry wall repair/installer who installed new dry wall, plastered, and sanded the affected area. The garage ceiling was a mottled or popcorn surface and he skilfully matched the repaired area to the rest of the ceiling. He finished the job off with several coats of paint which matched so well one cannot easily discern the location of the patch.The final price was exactly as estimated. If I ever have repair or restoration jobs in the future I will certainly contact Innovative Restorations.

  • Review 78 (2020-07-25 - Rating: 5)

    Hired IR to demo an existing 12’ high deck and replace with an extension and added steps. Good Quality craftsmanship and the material (pressure treated pine) was is great shape and it turned out great. Pricing was on point and construction crew was professional. Highly recommend.

  • Review 79 (2017-08-11 - Rating: 5)

    Innovative Restoration team, Kevin,and David,Anthony,Chase & Justindid a great job clearing out a very bad smelling house. They haventFinished job yet but I highly recommend this team for futurerestoration jobs. They are polite,respectful of property & reliable.

  • Review 80 (2020-06-05 - Rating: 5)

    We had a weekend emergency at my mothers house in the crawl space. Our plumber worked with this company to make the crawl space safe to work in. Mike was exceptional. We highly recommend Mike and this company

  • Review 81 (2020-06-15 - Rating: 5)

    Our first time ever having to deal with an issue of this magnatude....our hot water heater went out, leaked LOTS of water. Of course our first course of action was a plumber, Mr. Rooter. On Sunday, a day that we all prefer to be off work and spend time with our families the plumber came to our house to take care of our problem. He recommended Innovative Restoration- He even called them for me while he was here.About 20 minutes later I received a call from PJ with Innovative Restoration. He called to say that he was at a job but that he would be at my house in a few hours. Then he called when he was only 30 min away to let me know. Remember, this is a sunday! God Love them both, the plumber and PJ for caring enough about their customers to take of my needs on a day when they should be relaxing and enjoying family time. PJ was also very pleasant, patient and understanding. He explained the process and walked me through all that was going to happen. I am very thankful and so appreciative!!! Thank you so much Innovative Restoration- and PJ!!

  • Review 82 (2020-09-10 - Rating: 5)

    From start to completion every requirement was meet or exceeded. Michael Burton set the tone with a up front quote. Michele Wilder was a joy to work with. Keean Ziele project manger, his effort as manger was head an shoulders above expectations . The installers Whitt and Jamey were GREAT all work was done as if it was their own home ,great communication, on time, clean up ect. I would re-hire in a heart beat.

  • Review 83 (2021-12-21 - Rating: 5)

    Jamie and Josh get a big thumbs up from this momma. They were very curious of kids sleeping, friendly, professional, cleaned up well and did a great job of course patching my ceiling. I needed this right before Christmas! Gods blessings you gentlemen!

  • Review 84 (2024-07-25 - Rating: 4)

    Mike and his crew did a very good job and were easy to stay informed as the project progressed. Renovating all three of our bathrooms was well coordinated. The appearance of the rooms is now a showplace.The tub reglazing created lung and breathing issues for my wife and myself. The inadequate exhaust fan let toxic fumes into our home. We were not warned about the nature of the fumes and health effects that we developed.

  • Review 85 (2019-09-24 - Rating: 5)

    Needed some contrasting siding on our home ...Mike came out and gave us great ideas. When the install was done we couldnt be happier. The crew worked fast and did an excellent job!!!

  • Review 86 (2016-02-18 - Rating: 5)

    The rapid response & clean up to our home in our time of need was much appreciated! When you come home from a long day of work & walk into a river of water....its comforting to know there is a company to call that will take care of your home as if it was their own. They handled the clean up fast & efficiently along with repairs....we didnt need to do anything but make the call ... They did it all! One call DOES do it all!!!

  • Review 87 (2020-11-03 - Rating: 5)

    Innovative Restorations was exceedingly professional and prompt. They arrived within an hour of phone call on a Saturday morning. Mikes knowledge and customer service made a difficult event less painful. Excellent job.

  • Review 88 (2024-07-30 - Rating: 5)

    PJ and his team at Restoration Innovation were awesome. They came within days of call to insurance company. They walked me thru exactly what they had to do and all the details. They did an excellent job.

  • Review 89 (2024-07-26 - Rating: 5)

    Great explanation of total project by PJ. Explained all factors and met my expectations.

  • Review 90 (2024-08-15 - Rating: 5)

    Very professional. Great work. We are happy!

  • Review 91 (2022-10-01 - Rating: 5)

    I called them for a complete bathroom remodel which was out of their scope of practice; (they do showers) however, I so wish they could do it!They were prompt, professional, engaging and followed up.

  • Review 92 (2022-12-01 - Rating: 5)

    Josiah is dedicated to the community and looks for opportunities to help others. I’ve enjoyed getting to know Josiah and am certain his professionalism Carrie’s through his entire business.

  • Review 93 (2020-08-18 - Rating: 5)

    IR replaced some damaged baseboards and did a great job. Since it was a small job they squeezed me in so I didnt have to wait 6-8 weeks. Prompt and courteous.

  • Review 94 (2023-03-03 - Rating: 5)

    They did a fantastic job remodeling our bathroom, everyone was extremely friendly, professional and such hard workers. Thank you for making our dream bathroom a reality.

  • Review 95 (2020-05-21 - Rating: 5)

    I had a water pipe burst in my crawl space. PJ was the technician that came out and corrected the problem. Recommended an A/C company to repair the A/C ducts that were affected.

  • Review 96 (2020-11-03 - Rating: 5)

    They came out very fast. I called and the girl on the other end said let me find out where they are and when they can get there. She called back in just a few minutes and said they would be here in about an hour and a half. In about an hour and a half they showed up and began to go to work.Recommend highly!!!!

  • Review 97 (2020-06-04 - Rating: 5)

    PJ and Thomas were awesome ! They took care of all our needs and answered all our questions !We will definitely Recommend Innavative restorations to anyone .This company is amazing .

  • Review 98 (2024-06-19 - Rating: 5)

    I appreciate the professionalism and friendliness shown by each of the Innovative Restorations employees as they cleaned our church attic of bat infestation. The job was completed in a timely manner.

  • Review 99 (2023-05-10 - Rating: 5)

    Great service. Professional, knowledgeable, polite, on time, up to date equipment. Very pleased with the service and workers. Great cleanup when finished. 10+

  • Review 100 (2022-10-12 - Rating: 5)

    They were great- very professional and finished the shower remodel and installation in one day. It looks so much better!

  • Review 101 (2024-02-21 - Rating: 5)

    We wanted a bathroom restoration done to two of our bathrooms and chose this great company. We had a walk-in shower put in our master bathroom, and a new tub shower combination in our guest bathroom. We are extremely pleased with the job they did. Our installation professionals were Jarrod Law and Michael Mills. They did an amazing job that we are completely satisfied with! We highly recommend this company if you want to remodel your bathrooms! Check out the pictures on their website they do better justice than my photos.

  • Review 102 (2022-01-30 - Rating: 5)

    We had an emergency water leak at our church. Called them and they sent out one of the boys that night. After that they started demo the following day. Will continue to use them and their company!

  • Review 103 (2018-06-30 - Rating: 5)

    This is the second time I have used their services. They stay in contact and the job was well done. I appreciate that they value my time! I will gladly recommend them when possible.

  • Review 104 (2022-12-13 - Rating: 5)

    Michael Edwards and Collin Updike did an excellent job on all remodeling. I recommend this company.

  • Review 105 (2023-05-10 - Rating: 5)

    Absolutely a great company, very friendly PJ was awesome and very helpful I will be recommending them to everybody I know

  • Review 106 (2019-09-24 - Rating: 5)

    These guys did an amazing job cleaning up and fixing my crawl space problem. They were on time, very polite and informative.

  • Review 107 (2019-08-11 - Rating: 5)

    We have used them twice, both times were very good experience . They did a great job both times.

  • Review 108 (2023-06-16 - Rating: 5)

    Top level efficacy meet top level customer service. It was a pleasure working with them.

  • Review 109 (2023-08-12 - Rating: 5)

    They went above and beyond when they didn’t have to make sure that I was pleased with the results, specially Josiah, very professional from all of their staff

  • Review 110 (2023-07-29 - Rating: 5)

    Im in Awe of how beautiful my new walk in shower looks. I cant wait to use it. The team Mike and Ryan were so neat and caring about our hard wood floors by laying canvas cloth down for their walking path.There left not the first best of dirt or unwanted materials anywhere.I seriously cant say enough THANK YOU to both Ryan and Mike.They gave me my independence to bath back to me today.

  • Review 111 (2023-03-31 - Rating: 5)

    Mike V. and his team were fantastic! They arrived when they said they would. He communicated with me daily about what was being done. Construction areas were kept very clean throughout the repairs and remodeling processes. He is very detail oriented and made sure everything was perfect. The quality of his workmanship is superior!He even replaced my water heater when he noticed it was in disrepair and saved me a service call to a plumber. I highly recommend Mike V and his team for your repairs or remodeling needs!

  • Review 112 (2023-07-06 - Rating: 5)

    We had a leak in the wall from our shower for quite a while and were unaware of it. When we realized it, we called Innovative Restorations, and they were there very quickly to survey the damage and start the remediation process. Hunter and Mason did a great job of tearing out the wet flooring and getting the fans and blowers set up for us. They were quick and courteous and answered all of our questions. They even made sure to ask if the noise was bothersome to us. We were kept up-to-date with daily progress reports, and they always called to let us know when they were on the way to our home to monitor. We highly recommend them!

  • Review 113 (2023-09-15 - Rating: 5)

    We had a bathtub replaced with a walk-in shower. Jarrod and Michael did a great job. Highly recommend this company.

  • Review 114 (2023-10-01 - Rating: 5)

    Innovative Restorations was great to work with. Their employees were professional and reliable. Communication was great throughout the whole process.

  • Review 115 (2019-07-30 - Rating: 5)

    Removed carpet and vinyl to repair floors that had cat stains and odors. treated and sealed the floors. No more odor

  • Review 116 (2023-05-05 - Rating: 5)

    Highly recommend this company. We worked with PJ in the Crossville office, and were very pleased. They did an excellent job fogging the house, and communicated with us every step of the way. The office staff is also very friendly and happy to answer any questions.

  • Review 117 (2023-01-23 - Rating: 5)

    Love my shower well done in timely matter Great GentlemenThanks

  • Review 118 (2023-05-28 - Rating: 5)

    Top Notch Restoration Company That will Work Hand in Hand With Your Insurance Company to Resolve Issues!!

  • Review 119 (2023-03-31 - Rating: 5)

    Shower install 5 stars Mike was very professional but didnt cut corners just to get it done he did it right!! Would recommend to anyone

  • Review 120 (2022-10-28 - Rating: 5)

    This team was amazing! Mikel was here on time, enthusiastic, and determined to help. Over the span of a few weeks of hard work with no complaints was able to sanitize, dry, and fix everything we needed help with. He went above and beyond!

  • Review 121 (2014-05-05 - Rating: 5)

    Trustworthy and fast to respond. No emergency is too big. Josiah knows his stuff.

  • Review 122 (2022-06-14 - Rating: 5)

    If you have a flood big or small DO NOT WAIT, CALL THESE GUYS! They helped us so much when our bathroom flooded while we were not home. We called them and within the hour they had guys come out and set us up with humidifiers and fans. Because of these men we don’t have damage like we thought we would have ! Definitely call them !

  • Review 123 (2022-11-04 - Rating: 5)

    This place is GREAT! They go above & beyond for the customers. Demo & clean up left my house cleaner than on just a normal day! Highly recommend!!!

  • Review 124 (2019-09-13 - Rating: 5)

    I would recomend. They did just what was needed when I was trying to sell my condo.

  • Review 125 (2020-01-16 - Rating: 5)

    Recently met with Mike Storey, Innovative Restoration, for estimate to complete a variety of projects including replacing porch posts, painting, installing metal siding on garage, remove and replace outside boards of utility room . I appreciated the time he spent to give me a detailed breakdown of work to be performed and projected cost., as well as overseeing project to completion. Jerry and Whit worked diligently to complete work on schedule as specified . They were punctual, professional and I was very pleased with their work. I recommend Innovative Restorations and I will definitely contact Mike when I havefuture projects.Delois Randolph

  • Review 126 (2020-09-02 - Rating: 5)

    P. J. Was great! Very professional and helpful.... Thank you for the excellent service.

  • Review 127 (2020-01-28 - Rating: 5)

    We had a recent sewage discharge pipe rupture and it started to flood our lower level. What a mess and foul smell. We called Innovative Restoration and they responded promptly. Mikel Buchanan started the cleanup and sanitation project. All I can say is that he was very professional, informative, punctual and friendly. It was a pleasure dealing with Mikel and we would highly recommend him and his company.

  • Review 128 (2016-11-15 - Rating: 5)

    Very easy to work with and finished the job timely. Great experience!

  • Review 129 (2020-04-07 - Rating: 5)

    This company has done an excellent job. From the time I contacted them till the end of the job they were professional and expedient. We had water damage and they dried out three floors of damage and only removed what was absolutely necessary. We were advised every step of the way and referred to resources if we required a service that they could not provide which by the way isnt much. They are a full service company and they are respectful of your property and your personal safety. Mikel and Mason are A+ members of the team. Thanks for a job well done.

  • Review 130 (2019-02-26 - Rating: 4)

    We waited to post this review until we saw how the latest repair held up to the tough weather we have had lately. While there were a couple of small tweaks that needed to be redone overall we must say that Innovative Restorations did a fine job. We were especially pleased with their willingness to ensure that we had a fully completed repair and that we were happy with the outcome. They stuck to the task until it was finished despite some setbacks. We were especially thankful for the great team of professionals who worked on our project. The guys were hardworking, friendly, respectful, and told us what was going on. We love the flooring, the doors, the carpet, the paint, the soffit, and the picture window (what a difference in the room). Finally, a big thank you to the team for keeping in communication with us the whole time. While no project goes off without a hitch or two they kept us in the loop all the way.

  • Review 131 (2021-10-23 - Rating: 5)

    Very friendly, professional, prompt and courteous. Super easy to work with and great communication at all stages of the project.

  • Review 132 (2020-07-09 - Rating: 5)

    They have always been quick to respond. Have been using them for multiple things around my home and they always very helpful and do beautiful work.

  • Review 133 (2020-07-10 - Rating: 5)

    This is the second time we have used their services. Their employees are very knowledgeable and professional. We highly recommend them!!

  • Review 134 (2023-03-10 - Rating: 5)

    Removed tub/shower. Replaced with new granite walk in shower.

  • Review 135 (2019-08-09 - Rating: 5)

    Although the job was finished a late, largely due to weather, I was very pleased with the results.

  • Review 136 (2020-09-16 - Rating: 5)

    Super quick response to getting out on the job to get the problems taken care of ASAP! Thank you so much!

  • Review 137 (2024-02-15 - Rating: 5)

    The work was done very well.

  • Review 138 (2023-04-10 - Rating: 5)

    Jeremy was the best. Polite& informative.

  • Review 139 (2022-12-22 - Rating: 5)

    Excellent service, professional & friendly craftsmen

  • Review 140 (2020-08-10 - Rating: 5)

    PJ did a great job of cleaning up water damage at our home. He was courteous, professional and efficient.

  • Review 141 (2017-03-03 - Rating: 5)

    They are punctual, thorough, and clean. Great job!

  • Review 142 (2018-01-17 - Rating: 5)

    Quick Service... Dry house. Thanks.

  • Review 143 (2018-01-15 - Rating: 4)

    Good

  • Review 144 (2018-01-08 - Rating: 4)

    Quality services

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