Matheson Heating, Air and Plumbing

Photo of Matheson Heating, Air and Plumbing

Located in Commerce township, Michigan

Address: 4307 S Commerce Rd, Commerce Township, MI 48382, United States

Phone: +1 248-363-4154

Rating: 4.9

Services

  • Identifies as veteran-owned
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • On-site parking

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Repair service
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    I recently had my old furnace and AC replaced by Matheson. This was my first experience using Matheson. I got some estimates from other companies as well but finally decided to go with Matheson, due to great reviews and very reasonable quote, and I am glad I did. My experience from the beginning to the completed process has been nothing but exceptional.Chris came out on time and gave me the quote and he was very flexible to accommodate my requests with no sales pitch. Once I decided to move forward with the install, and on the day of the install Chris came with a crew of four really kind and friendly guys, Dakota, Sammy, Jack and Dominck. Dakota was the team lead, and he explained everything clearly to me, took his time and showed me other issues that may need addressed in the near future. They were kind enough to even hauled away some things I wanted to get rid of. The Crew did a very thorough and outstanding job with the install. They spent pretty much the whole day doing the install to utmost precision. They completely redid all the duct work and even upgraded my hot water tank vent. They left the place nice and clean. Very professional team with great ethics.A few days after the install, I need to take care of some rebates and make some paperwork corrections. Melissa and Rich contacted me right away and took care of it immediately. This is an exceptional company with incredible people working there. I would highly recommend this company. Great Job Matheson.

  • Review 2 (2024-12-26 - Rating: 5)

    When my furnace began to struggle, I contacted Matheson during a weekend, and they responded promptly, diagnosed the problem, and offered a solution to correct the issue. Their crew was professional, informative and courteous throughout the entire process, and made the entire process simple, and pain free. Great communication, exemplary service and I would highly recommended their services for HVAC issues to anyone who is looking for a trusted, knowledgeable and professional team.

  • Review 3 (2024-04-22 - Rating: 5)

    We recently had our furnace and air-conditioner replaced by Matheson, and the experience was exceptional from start to finish. From the initial site visit for quotes (got the best quote out of the 6 companies we had contacted) to the final installation, the service was professional and attentive.Special thanks to Chris Downs from the sales team, who took the time to explain all available options, helping us choose the best fit for our home while considering both comfort and budget. Chris is a standout salesman who prioritized our needs over simply pushing the most expensive equipment.The installation team, led by Scott, was equally impressive. They arrived punctually, completed the work on schedule, and left our home spotless. Scott took the time to walk us through all the updates and improvements made, answering all our questions with expertise and patience.We highly recommend Matheson to anyone considering an upgrade.

  • Review 4 (2024-12-27 - Rating: 5)

    Devin Patrick from Matheson Heating came out and identified a gas leak under our home and was able to fix it. He was very professional and very knowledgeable in pin pointing where the leak was coming from. Very grateful he was able to identify and fix the problem immediately as we had guests in the home for the holidays!!! We all appreciated him and Matheson Heating and would highly recommend.

  • Review 5 (2024-11-21 - Rating: 5)

    My 38-year-old boiler heater and hot water heater were replaced with a single Nevian Combi unit. Their fast and professional service was amazing! And the cost was extremely competitive versus the other quotes I had. I highly recommend them!

  • Review 6 (2024-12-13 - Rating: 5)

    We contacted Matheson Heating because our furnace was not keeping the house warm. Troy came out to talk about our options & the cost & advantages of those options. There was absolutely no high pressure which is what I absolutely hate about some companies. I told him we needed a little time to think it over. When I called him a week later, the work was scheduled to be done a few days later. The crew showed up at exactly the scheduled time, completed the same day, with everything cleaned up. Troy followed up with a call the next day to see if we were happy with the furnace & the crew. I would highly recommend Matheson Heating.

  • Review 7 (2024-12-18 - Rating: 5)

    Jack came out to originally give us the annual furnace inspection and cleaning. He found a few things wrong. He gave us a choice of what could be done and was able to fix the issue within a couple of hours. He was professional, understanding of what we could afford and gave us great service. We have been using Mattheson for around 49 years and have always been pleased with their work.

  • Review 8 (2024-10-03 - Rating: 5)

    I have used this company for over 30 years and have always been pleased with my seasonal A/C checks and furnace checks. I always request Trevor because I like the continuity of care he offers as a service tech. I also am very pleased with the new furnace and AC units that replaced the ones that were wearing out. Now that they have added plumbing services, I have hired them to so my plumbing work. Everyone at Matheson is cheerful, friendly and very professional! I recommend them unconditionally! Great work, great work ethic!

  • Review 9 (2024-10-08 - Rating: 5)

    Devin came on a Monday, fixed the urgently needed repair, which he squared away quickly the same day. He caught the dates on my furnace and realized my warranty was up in 13 daysā€¦ GREAT catch! So Matheson was able to get Devin and Jack back over the very next day where they serviced the furnace for the winter in such a timely and friendly manner. I feel much more confident this winter because of them.

  • Review 10 (2024-11-13 - Rating: 5)

    I have been with Matheson for many years now - about 10 yrs since I moved inā€¦ I have used their maintenance service for both ac/furnace, replaced ac/dehumidifier, then replaced water heater ( a very good type) and furnace ā€¦ I had them installed an Iwave which helps air qualityā€¦I recommend service quality of Matheson.

  • Review 11 (2024-12-03 - Rating: 5)

    Water heater sprung a leak some time before Thanksgiving.Did some research and decided to go with Bradford-White and the crew at Matheson.Jared was the rep that came to do the quote and perform the work.He arrived on time and was direct with any questions or concerns that I had.Everything was done in a timely manor start to finish.I would defiantly recommend Matheson to perform service, or replacement of their plumbing or HVAC needs.

  • Review 12 (2024-07-20 - Rating: 5)

    Troy Creswell was amazing. From the first time he came to my home he was knowledgeable professional and most patient . A lot of moving pieces here being a first time homeowner I needed to replace furnace and water softener. He had a great team working with him and did incredible work to complete my project. The communication was prompt and thorough. Iā€™m so very pleased I chose Matheson and I would trust and recommend Troy absolutely. He helped me so much . Thank you so much for all your help especially since we had a flood here also. Sincerely Karen Hill

  • Review 13 (2024-08-15 - Rating: 5)

    Kevin came over yesterday to do routine maintenance on our boiler and AC. He was punctual, considerate and friendly. He informed me of what he was doing and left everything better and more tidy than he found it! Weve used Matheson in the past and will keep using them, they always do a great job. Highly recommend.

  • Review 14 (2024-05-23 - Rating: 5)

    Kevin at Matheson Heating and Cooler was spectacular. From his response to our Sunday emergency call on our AC to installation completion. He took the time to try and troubleshoot from the beginning to go over all options for repair after he came diagnosed our issue to reviewing what he did and double checking every thing he did. Would definitely recommend

  • Review 15 (2025-01-06 - Rating: 5)

    Great experience. Honest people right there. Jared is very professional. Thank you very much.1/6/2025 - i had an air filter on my furnace leaking water. I called the only heating and cooling gurus that i trust and they sent a tech within 15 min. Devin investigated the issue and fixed it within 20 min. Devin is very professional and knows his stuff. I love these guys! Thank you so much!!!!

  • Review 16 (2024-08-02 - Rating: 5)

    Our condenser fan went out and Devin and his crew were fantastic. Incredibly courteous, prompt, they got out here twice within 24 hours and made the repair. Devin will shoot it to you straight, and let you know everything thatā€™s going on along the way step-by-step. Heā€™s a great technician and does a fantastic job!!

  • Review 17 (2024-09-24 - Rating: 5)

    We have strictly used Matheson for all of our HVAC, heating and plumbing needs for the last few years. Its the first place I call. They always show up on time. Punctual. Respectful and every single rep knows what theyre doing. On this last visit , Jared showed up to fix a failed copper pipe in the ceiling and had it done faster than I ever imagined. Every single person thats showed up to our house from this company has been absolutely professional and absolutely knowledgeable in their field. The one small touch my wife and I love is that they always put booties over their shoes when they walk into your house. I feel extremely comfortable recommending them to any of my friends and family!

  • Review 18 (2024-10-08 - Rating: 5)

    Jared came out to look at my water heater and toilet and found the problem was a leaking water problem with the toilet, not the heater. He fixed it quickly and quoted me the cost before he did the work and also what a water heater would cost if I needed to replace it. Listened and answered all my questions. Very pleasant and professional. Would definitely use their services again and highly recommend Matheson to anyone for their services

  • Review 19 (2024-10-04 - Rating: 5)

    Trevor was not only extremely polite, he was also very thorough with the fall tune-up of my HVAC unit. All the technicians from Matheson are good, but Trevor is truly one of the best. I hope he continues to be the technician they send to our home in the future.

  • Review 20 (2024-10-08 - Rating: 5)

    We have used Matheson Heating Air & Plumbing servicesā€¦Devin & Trevorā€¦for years and their level of service is awesome. Our HVAC system was approx 28 years old and time to replace. We wish to compliment Todd & Troy for explaining and making the quote and installation process for our new Carrier system. The installation crew Scott, Jack, Gavin arrived @8:00 am and completed an exceptional job by 4:00 pm. The next day Jared, Zac, Brock completed a plumbing upgrade to our complete satisfaction. We appreciate the effort and dedication and business culture of Matheson throughout the entire process. Thank You !!!

  • Review 21 (2024-12-03 - Rating: 5)

    Both the service and front office experience is exceptional. On site techs take their time and are very willing to explain what service they are performing. Front office is very helpful and scheduling was efficient.A professional, family owned company that meets your expectation.

  • Review 22 (2024-08-22 - Rating: 5)

    Troy was excellent! We had called other heating and cooling places and his price was almost half of what we were quoted elsewhere. He was very easy to work with, the workmen showed up promptly, they did great work Installing a new AC. & were gone before we knew it! Now weā€™re cool as cucumbers, thank you, Troy & Matheson Heating and cooling!!šŸ˜„šŸ‘šŸ‘šŸ‘

  • Review 23 (2024-11-25 - Rating: 5)

    In September, one of my furnaces stopped working. We had a HVAC company (not Matheson) come out to diagnose the problem. I was told it was the ECM motor and a new one would run about $2,700. Since the furnace was 14 years old, we decided to replace both of our furnaces and A/C condensers. We received quotes from four reputable HVAC companies with strong reviews. I met with Troy C., the Matheson project supervisor, who was excellent at determining the right equipment for our needs and budget and he was very prompt to answer all of our questions, before and after the installation.Because of the size and scope of the project, installation took two days. The same crew came both days, and they were personable, detailed oriented and did a good job cleaning up. After the install, I had a small hiccup with one of the furnaces at night. First thing the next morning, Matheson sent a tech out, and the problem was solved. After nearly two months, the units work flawlessly. I selected Matheson based on their professionalism, expertise and competitive pricing and I highly recommend them.

  • Review 24 (2024-11-13 - Rating: 5)

    Thank you for taking care of our small leak so quickly. Highly recommended they take great care of our needs!! Service techs are always so polite. We appreciate you all!

  • Review 25 (2024-08-31 - Rating: 5)

    Have had Matheson for many years for all AC and Furnace units in my house. Now they have plumbing added to their portfolio.I had a sump pump and 50 gallon water heater installed today.Jake is an outstanding technician and professional with a great disposition. Highly Recommend themšŸ‘šŸ»Thank youOne of my AC units, went out Friday night .Called Matheson, at 9:00 AM .The person on call Saturday was Jeff,He lived a few miles away, showed up in 30 minutes.Everything was fixed, with two new parts by 10:30.Great service,Thanks Guys šŸ‘šŸ»

  • Review 26 (2024-12-23 - Rating: 5)

    This was our first experience using Matheson Plumbing. Jared was very thorough and explained everything well. We will definitely use Matheson again for any future plumbing needs.

  • Review 27 (2024-10-26 - Rating: 5)

    I called Matheson Heating Air and Plumbing to fix a toilet that would not flush. Brook from Matheson came out the next day. He explained my options to me on the repair and promptly fixed the toilet. He was on time, very polite and finished the job quickly.

  • Review 28 (2024-09-24 - Rating: 5)

    Jared was fantastic both in our initial plumbing whole-house evaluation, and then replacing our aging sump pump. Very quick, friendly, polite, and professional. I am happy to continue to do business with him and Matheson in the future.

  • Review 29 (2024-12-02 - Rating: 5)

    Furnace went out on a Sunday had no idea why because its a fairly new furnace. Kevin came out fixed it quickly and it only cost me the service call charge. So appreciate your timeliness and expertise. Thanks again

  • Review 30 (2024-07-30 - Rating: 5)

    Matheson is a great company and we will definitely be using them again in the future. My husband and I blew a fuse on our HVAC unit when installing a Nest Thermostat. I called first thing in the morning and they sent a technician out a few hours later. I ended up having to lead a work meeting at the time Trevor showed up but he got right to work and was in and out in 20 minutes. He was so kind and understanding given I was working from home and I truly appreciated his help (and having AC back in this heat wave)! 10/10 would recommend!

  • Review 31 (2024-07-29 - Rating: 5)

    Our AC went out during the hottest week of the summer. The breaker kept popping and wouldnt stay running. It was an old unit, and we anticipated having to buy another, but called a different contractor to try and troubleshoot it. They were here for three hours and couldnt figure out what was wrong (and also broke our thermostat, but thats a different review). We called Matheson to replace our unit and hoped the original problem would be solved with a new unit. The crew that installed our new unit was polite, professional, and did a great job. Everything was working great until the next really hot day...and the breaker started popping again. I called Matheson back to see if they could figure it out. A tech, Trevor, was here just a couple hours after I called and was able to quickly identify and fix the issue (loose wire in the breaker) for no charge. I am so grateful and would recommend this company to anyone.

  • Review 32 (2024-10-07 - Rating: 5)

    Kevin and Brock are both outstanding technicians. Kevin helped us from the first day with the quote and Brock installed our water heater. They were both pleasant and kind. Kuddos to Mathesons for hiring outstanding young men! They deserve to be taken care of well because it is not easy to find great employees.

  • Review 33 (2024-12-11 - Rating: 5)

    They were great to work with. They were responsive with scheduling and Jack was excellent. He was very patient with figuring out what was wrong and how to fix it. I highly recommend Matheson.

  • Review 34 (2024-09-23 - Rating: 5)

    I required a very large job which included adding seven mini split/heat pumps throughout my home. Matheson was amazing. Informed and educated me on every part of the system. It was completed in four days (they estimated five), cleaned everything up every day and were extremely polite. I was very impressed.

  • Review 35 (2024-11-07 - Rating: 5)

    The installation team of Joe Barbier and his helper did a great job installing our new hot water heater on 11-6-24. They removed the old water heater and cleaned up everything before they left.Jim Ash

  • Review 36 (2024-08-27 - Rating: 5)

    Thank you Matheson for getting my parents air conditioning running within 4 hours of their phone call on such a hot humid day! We still love our HVAC system that you installed a few years ago. Great company!

  • Review 37 (2024-12-04 - Rating: 5)

    On time, professional and high quality work for a new furnace and air conditioner install and ductwork repair. Chris and Jason were excellent! Highly recommend

  • Review 38 (2024-10-13 - Rating: 5)

    Matheson did a wonderful job replacing our furnace. Emergency Tech, Project Manager and HVAC mechanics were all professional and very knowledgeable! Price for furnace replacement was reasonable. I would highly recommend them and will definitely use their services in the future.Cathy Lafata-Tiderington

  • Review 39 (2024-12-06 - Rating: 5)

    Jack did a great job with the repair on our furnace! He was professional and did a great job explaining the issues and our options for resolution. Very happy.

  • Review 40 (2024-12-19 - Rating: 5)

    I had such a great experience with matheson heating and cooling I had my furnace replaced and they were able to resolve other heating issues that Iā€™ve been dealing with for years at no extra cost. These guys are the ones to call when you want quality service

  • Review 41 (2023-06-26 - Rating: 5)

    Matheson was my choice based on Chris understanding what I needed and what I wanted on the phone and then coming to quote the job prepared with proper equipment sizing for my home. He made it easy to understand the different equipment options, cost and benefits. He offered next day install which was too fast for me because of being out of town that weekend. That never happens these days! A crew did the install Monday and did a professional install protecting my home, were easy to deal with and cleaned the site upon completion. They even walked me through the equipment and answered questions about setting up my ecobee stat for my new two stage HVAC. Very happy guy here.

  • Review 42 (2024-12-02 - Rating: 5)

    Am so far very pleased with the installation of my new HVAC system. The installation crew arrived on time and were nothing but courteous professional. The installation was completed within quoted time frame and the crew cleaned up afterward.

  • Review 43 (2024-07-09 - Rating: 5)

    Brock installed our new water heater And his work was outstanding. His workmanship was excellent and very detailed oriented. We have used Matheson for many years and will continue to use them for all our HVAC and plumbing needs.

  • Review 44 (2024-08-28 - Rating: 5)

    Called Matheson on a 90 degree day and Devin Patrick came to my house within an hour and repaired the air conditioning. Very professional in many dealings with him. He is very knowledgeable and look forward to working with him on annual maintenance.

  • Review 45 (2024-08-29 - Rating: 4)

    Our AC was not cooling at all and Matheson came out the next day to repair our unit. They were curteous and repaired the problem quickly. The fan was not turning at all and they fixed within about 10 min . I was charged $420 which included a 15% discount. It just seemed a little excessive and that is the reason for 4 star vs 5 star. The bill stated that Voltage Enhancement System Rejuvenation šŸ¤”...so not sure what that means but Im glad it was fixed promptly. šŸ˜‰

  • Review 46 (2024-02-20 - Rating: 5)

    Let me start with WOW! Excellent customer service. Speedy response time and professional beyond any company Ive used in the past. From Rich our project manager showing up after hours to help, to my install team Scott and Jack, we were again with heat in no time. Thank you also to the office associate Kaylin for helping get us on the schedule and completed quickly. I would give you 10 stars if they allowed. Thank you!!

  • Review 47 (2024-10-02 - Rating: 5)

    Jacob did a great job installing a new water heater, expansion tank, the new lines, and even moved it to a more convenient location! Very professional and friendly. I have already recommended Jacob to family.

  • Review 48 (2024-09-24 - Rating: 5)

    Jared came by for a plumbing leak we had today and did an amazing job. He found a different issue on the other side of the house that we needed to address and thank goodness he found it. Very thorough. Saved us a lot of money.

  • Review 49 (2024-09-14 - Rating: 5)

    Matheson installed my new furnace, air conditioner and water heater and did a great job. I highly recommend Trevor for routine maintenance checks. He is very thorough and always does a great job

  • Review 50 (2024-12-31 - Rating: 5)

    Went right to work. Understood the issue right away , solved the issue right away. Provide other input on how to keep the system running more efficient. Very pleasant to work with.

  • Review 51 (2024-09-05 - Rating: 5)

    Joe Barbier did a thorough inspection of our furnace and air conditioning units. He was efficient, clean polite and friendly. His work ethic is what I have come to expect from Matheson Heating Air and Plumbing. Thank you for a great job.

  • Review 52 (2024-07-26 - Rating: 5)

    I needed to replace my aging HVAC system and received multiple quotes. Matheson was very competitive with pricing. The install went smoothly and was completed within a day. I did have some minor concerns with the installation and when I contacted Rich at Matheson, he promptly made an appointment to come out and addressed my concerns right away. Everyone was professional and courteous. I would definitely recommend them to anyone needing a new HVAC system.

  • Review 53 (2024-10-10 - Rating: 5)

    Jarod and Zach came for my plumbing inspection. They were clear and explained everything they were going to do. I had them put in a new sump pump as well. Matheson does all my heating/cooling/plumbing and I have never had issues with them. Thank you.

  • Review 54 (2024-08-01 - Rating: 5)

    Quality workmanship affordable prices . it took them a little extra time because they wanted to make sure it was perfect..The two young men who came output in a new water filter.an entire home unitit took them most of half a day very pleased with their workmanship and they hauled the garbage awayBest deal under the sun..

  • Review 55 (2024-07-05 - Rating: 5)

    Jermayne visited my house to do yearly maintenance of AC unit. I enjoyed my service appointment with him, he was very nice to explain everything that he did, and I found him very knowledgeable. I highly recommend Matheson Heating to anybody for their House Heating and Cooling needs.The only thing I wished was that the Matheson Heating office scheduled my yearly maintenance visits for me - rather than me keeping track of the visits. When I get into a maintenance contract, I would expect the company to schedule the visits at appropriate times of the year - rather me calling the office to schedule.

  • Review 56 (2018-05-14 - Rating: 5)

    Id highly recommend Matheson after my first experience with them. I first met with Chris for a quote, who guided me through all of the different options for replacing our furnace and A/C. He had done his homework on our home beforehand and had the load calculations ready to go. The other quotes I got that day focused on the biggest and best systems. Chris was simply focused on finding the right equipment for my home, which was important because the previous system was far too large.On install day, the crew (Chad, Shane and Andrew) showed up with Chris 15 minutes before their scheduled time and promptly got to work. Throughout the day they were always on hand to answer any questions I had and treated my home with respect -- being careful not to dent walls or scuff the floors. Chad was especially patient with all of my questions about the equipment. They finished up just before the time Chris quoted me and cleaned up everything as they left.The work speaks for itself. Very happy with our purchase and service.

  • Review 57 (2024-11-11 - Rating: 5)

    It was a plumbing service, a small gas installation. Just amazing! You can see the experience of the guys. Super friendly. Great attitude. And the job was exacted fast and with no problems or incidents. They use of tools made by the guys was great. Very clean also. More than satisfied!

  • Review 58 (2024-12-16 - Rating: 5)

    Great experience from the sales person to the diagnostician to the installers! Quality service that was very timely!! Thanks so much!! Will be using Matheson from now on!

  • Review 59 (2024-07-19 - Rating: 5)

    Was having a problem with our home AC during a recent heat wave. Had heard good things about Matheson. They sent a tech right out (Jeff) who was able to identify and fix the issue quickly. Price was as expected and no silly up-sells. Would use them again.

  • Review 60 (2024-11-01 - Rating: 5)

    Great company to do business with. They installed our two furnaces 6 years ago and have provided perfect maintenance since then. Very upstanding folks!

  • Review 61 (2024-08-05 - Rating: 5)

    Jeff Goodrich did an amazing job! He arrived on time, completed the job quickly and efficiently and gave us advice on furnace maintenance. I would recommend Jeff without reservation.

  • Review 62 (2024-07-07 - Rating: 5)

    I cannot say enough good things about my experience with Matheson. Rich Linder came in for an estimate and he was extremely professional and knowledgeable, told me exactly what I need replacing and what I dont need to worry about at the moment. They will not try to upsell you things like most other places do. Technicians came to install my AC unit were punctual, professional and knowledgeable. They went above and beyond to make sure everything is perfect and customer is happy. I highly recommend Matheson and they will be my go to guys for Heating , Cooling and Plumbing needs.

  • Review 63 (2024-10-16 - Rating: 5)

    Called Matheson to install a new hot water heater. Brock was professional and thorough during the install. Will be using them again in the future if needed.

  • Review 64 (2024-12-04 - Rating: 5)

    Treavor was on time, he let me know when he was close. He identified the problem quickly, fixed the issue and explained everything to me. Fair price, no complaints at all.

  • Review 65 (2024-07-02 - Rating: 5)

    Matheson replaced my old air conditioning unit carefully and promptly on one of the hottest days in June. The leader of the repair group spent 2 more hours to get a transformer that worked to replace the one he had been sold that didnā€™t work. I was impressed and am very pleased with their diligence. Troy Creswell was very helpful in making my decision to get a new air conditioner. He checked the old ac and let me know it was old and couldnā€™t be repaired. He made sure the workers came early so they could finish the job early because of the high temperature that day. He impressed me with his care and expertise.

  • Review 66 (2024-10-05 - Rating: 5)

    Called with a furnace problem. No heat. The Matheson service team, Trevor and Jack, came out and correctly diagnosed the problem. They were efficient and timely. They got the problem fixed and all is working great now.

  • Review 67 (2024-08-14 - Rating: 5)

    Called after hours. They answered right away took my information, sent technicians out first thing in the morning. They were very thorough and solved the problem very quickly. They were very polite and listened when I explained to them what I saw and they took it from there. Have used Matheson for years and will continue. Highly recommend.

  • Review 68 (2024-07-06 - Rating: 5)

    A/C stopped working the Tuesday before the 4th of July. Matheson got me scheduled for Wednesday morning. Service was excellent. Unit was repaired within an hour of their arrival. The tech explained everything and my options before performing any repair work. Very polite and professional. I would highly recommend.

  • Review 69 (2024-08-13 - Rating: 5)

    This was my first experience with Matheson and they were very knowledgeable and helpful. Really appreciated how thorough Brock Leist, the technician was. I will definitely call them again.

  • Review 70 (2024-05-29 - Rating: 5)

    They were very prompt and professional from the beginning. We really appreciated their professionalism throughout the job. They did not try to upsell us at all.Troy was the project manager and was super. He was here first thing in the morning to kick off the job. Everyone addressed us by name and we were promptly introduced to them by name as well.Their pricing was very reasonable. They installed the next day. The crew cleaned up well after the job. Jordan did not leave before showing me everything that was done, how to replace all the filters, and how to operate the new thermostat.They definitely went above and beyond. They swapped out our old filters (4 month supply) for the new ones (2 year supply) at no extra charge. They also updated old pipes on our water heater, at no extra charge, that were not even part of the job.I highly recommend Matheson! Top notch service all the way.

  • Review 71 (2024-03-08 - Rating: 5)

    The entire experience was very good from initial scheduling to final repairs. Communication regarding on time arrival times was excellent. Kevin completed multiple repairs in 2 visits due to having to order a part. He did have all other parts on hand. The cost for service, repairs and parts was much more reasonable than any of my past experiences with multiple companies. Kevin clearly explained repairs needed and made sure everything was in good working order before he left. He was very pleasant and great to work with. I have found my ā€œgo toā€ company for all of my heating, cooling and plumbing repairs and installations!

  • Review 72 (2024-06-26 - Rating: 5)

    I contacted Matheson HA&P in the morning, the technician arrived on time during the afternoon the same day and completed my new water heater installation by 4pm.Very efficient and extemely knowledgeable technician (Zack?) explained the removal and installation process etc in detail.Reasonable price quoted for the new water heater including installation and take away of my old existing water heater. Also cleaned up the basement water for us.Well done by all involved from Matheson and would recommend.

  • Review 73 (2024-12-27 - Rating: 5)

    Kevin was amazing and very professional. Great work and would definitely recommend!

  • Review 74 (2024-09-30 - Rating: 5)

    Just had Matheson install a backup sump pump and battery. Called one day, had the estimate by the end of the following day, and had it installed just a couple days later. Professional, quick, tidy, friendly.

  • Review 75 (2024-08-29 - Rating: 5)

    Kevin was great, very professional and explained the problem. He repaired the unit same day and was finished in an hour. Im very happy he did a great job.

  • Review 76 (2024-05-10 - Rating: 5)

    JEFF WAS AN ABSOLUTE GOD SEND!!! He took all the stress off my shoulders and handled everything very professionally. He answered all of my questions with ease and had the answers to everything I asked. By far the most knowledgeable and in my opinion one of the most skilled service technicians in the area. YOU HAVE MADE A CUSTOMER FOR LIFE. I will be giving your name and number to anyone in need! Hats off to you Matheson Heating, for having such a great technician! Hopefully all of your employees are modeled after him. Thanks again Jeff Goodrich, I look forward to working with you in the future!

  • Review 77 (2024-12-31 - Rating: 5)

    Really love these guys service. I had a difficult service call, and the tech named Devin showed up the same day and perfectly on time, and traced all the wires down from the thermostat and out to the AC unit and the humidifier until he could find the issue. The call took 3 hours, but Devin was super professional, careful, and was sure to test everything in the end to not leave us with another issue. Would absolutely recommend them and use Matheson again!

  • Review 78 (2023-03-06 - Rating: 5)

    Matheson tech Trevor responded quickly to my call, diagnosed, retrieved the replacement part (circulation pump was burnt/fried) and professionally completed the repair. This is the 2nd time Ive used Matheson in last couple years and I highly recommend him and this company!

  • Review 79 (2024-03-11 - Rating: 5)

    Matheson Heating Team provides excellent customer service.Weve worked with them for over 14 years. Their team members are very knowledgeable and explain the work to be performed, from a simple seasonal check to issues noted, along with solutions. During this winters furnace check, Trevor determined the furnace had a serious issue with heat exchange and carbon monoxide levels at the high variable speed. The possible options were described of either repair (rebuild and associated costs/ any remaining warranty) or replacement. Troy was our project manager and he promptly contacted us to better understand our current needs and further explain options associated estimates for repair or replace. Due to the age of our furnace, we went with replacement. The install team of Scott and Jack were punctual and took good care of our home, during the uninstall of old and install of new furnaces, while keeping our Air Conditioner functional. We highly recommend Matheson Heating and Air Conditioning.

  • Review 80 (2024-07-31 - Rating: 5)

    All of the Matheson team were excellent, from the tech who came out to assess the system, Chris, the sales rep, and the entire installation team. Everyone was professional, explained the process, and were quick to address needed changes to the installation.

  • Review 81 (2024-12-09 - Rating: 5)

    This is a great company because they are smart enough to have great employees like our service tech Devin and the supporting staff in the office.Devin took his time answering my questions and explaining some of the potential issues I might be dealing with as my furnace is entering its twilight years.While things are currently humming after his winter tuneup, I do feel comfortable knowing I can rely on Matheson and Devin to fix any future problems.

  • Review 82 (2024-06-21 - Rating: 5)

    I was being proactive and not reactive when I decided to have Matheson come out to quote a new hot water heater. Chris came out and gave me a quote and he was able to have the installers come the next day. The installers were very professional and answered all my questions. Will definitely be calling Matheson again!!

  • Review 83 (2024-09-30 - Rating: 5)

    Thanks again to Jared and Zach from Matheson for taking care of a household plumbing problem. They arrived on time, were polite, CLEAN, and professional - Have been a customer for about 15 years and will continue to be. Thanks

  • Review 84 (2024-08-06 - Rating: 5)

    Amazing work, quick, reasonably priced, very knowledgeable and friendly. These guys were awesome and made my air conditioning installation painless. I Highly recommend them!!!

  • Review 85 (2024-10-24 - Rating: 5)

    Devon, the technician, returned from the original appointment and completed the new part installation and thoroughly checked furnace performance. Great job !

  • Review 86 (2024-12-31 - Rating: 5)

    Technician quickly diagnosed the issue with my furnace (bad limit switch) and was able to get the parts and repair the same morning.

  • Review 87 (2025-01-06 - Rating: 5)

    Brock always has a smile. Great communication. Great work!! Thank you

  • Review 88 (2024-06-26 - Rating: 5)

    I recently had a fantastic experience with Matheson Heating, Air and Plumbing. Rich Linder from Matheson came to my home, diagnosed why I had no air conditioning and made a few recommendations based on my wants and needs. I couldnā€™t be happier with Mathesonā€™s quick response and their professionalism along the way. Highly recommend them!! Jim B.

  • Review 89 (2024-06-08 - Rating: 5)

    Appointment was booked promptly over the phone for the next day. Jeff texted when he was on his way. Showed up and started diagnosing the A/C situation outside at the unit. Once he located the issue, he gave me several options for the repair. Upon completion of the repair, tested the system and we were back to having our A/C working. Technician Jeff was very diligent and thorough from the initial assessment to the actual repairs.

  • Review 90 (2021-05-18 - Rating: 5)

    I have been using Matheson to service my heat and cool fo over 20 years. Needed new system and got 3 quotes. Choose Matheson 10 months later and they honored the quote. Their crew replaced everything in 4 hours. They found 2 problems from previous installation. Fixed everything additional at no extra charge.People standing next to the new outdoor air conditioning unit when it starts say, wow thatā€™s quiet.

  • Review 91 (2024-08-03 - Rating: 5)

    They installed a new AC unit last year and have come for an annual inspection. They call before they come, send you their photo in a text, are on time, courteous, friendly and do good work! I am very satisfied!

  • Review 92 (2024-02-16 - Rating: 5)

    I am so glad we were recommended by a family member to call Matheson when our furnace died. We had such a great experience from the friendly salesman, Troy, who came to the house within a few hours of our initial call, to all of the guys who spent the following day installing our new furnace and AC unit. Everyone was friendly and knew what they were doing. One of the technicians made sure to explain our new thermostat and helped us get the app downloaded before leaving. And they had everything installed and cleaned up in less than 8 hours. I would gladly recommend Matheson and will contact them for future heating and cooling needs.

  • Review 93 (2024-03-27 - Rating: 5)

    Great experience. Troy was awesome. He was very detailed in explaining everything. Their team installed our A/C unit and it looks great so far. Havenā€™t turned it on yet but very happy with the experience with Matheson. I would most definitely recommend them to anyone in the area.

  • Review 94 (2024-03-15 - Rating: 5)

    Service was for a replacement of our existing HVAC system. Our salesperson was Troy and he and the crew performing the install was fantastic. Troy was honest and up front with what we needed and provided detailed pros and cons with all the options. Did not try to up sell us, but wanted to provide us the best solution for our needs. Troy and the crew (especially Jason the crew lead) were very professional and took the time to answer questions as the install occurred and after installation. Would highly recommend.

  • Review 95 (2024-08-15 - Rating: 5)

    Team does a great job. Chris downs is very knowledgeable and stays with the whole process from diagnosis thru install and follow through.

  • Review 96 (2024-04-23 - Rating: 5)

    Wanted to say thank you to Matheson Heating, Air and Plumbing. They came and installed a furnace humidifier for us when no other companies would just do what we wanted. They didnt try to talk us into stuff we didnt want or need they just came and did what we wanted. The associate Kevin was kind and courteous. Very professional. I would recommend them for any job.

  • Review 97 (2024-01-12 - Rating: 5)

    I had a pleasant experience with two professionals. First was Trevor Dodge. He was knowledgeable and put me at ease. I needed extra work as the furnace was in need of repair. He helped me by giving me a rundown of my options and the costs, cleaning the furnace and replacing the filters. The following day, Devin Patrick came to replace the damaged parts of the furnace and was also very knowledgeable. Both of the Matheson employees were very professional and both did an excellent job. My furnace it running and the house is warm and cozy once again. Im thankful for the Matheson team and would never use another company after this experience. I would recommend BOTH of these employees to family and friends and Im glad I chose the right company in Matheson. Im highly impressed by these employees and would recommend Matheson to neighbors, family and friends. Thank you for a very pleasant experience. A+++

  • Review 98 (2024-11-01 - Rating: 5)

    Trevor Dodge replaced my furnace/ac blower fan. He was very neat, wore shoe coverings in my home, was on time, and fixed the furnace promptly.

  • Review 99 (2024-03-21 - Rating: 5)

    I am satisfied with the service and the final job. The install for the entire job was quick - very impressive. We had a few concerns that the team took very serious and addressed immediately - thank you Troy and team! This amazing team made sure we were completely satisfied - Thanks for always making it right - We are customers for life now!

  • Review 100 (2024-12-10 - Rating: 5)

    Devon did a great job getting our furnace operating.Very personal and patient with me as I asked a lot of questions

  • Review 101 (2024-05-29 - Rating: 5)

    Matheson just completed replacing burst water pipe for me. They responded quickly and had the repair done in less than an hour. Brock did an outstanding job and was great to work with. I highly recommend Matheson!

  • Review 102 (2024-07-10 - Rating: 5)

    Devin from Matheson came out to fix our a/c. Diagnosed the problem & made the fix quickly all while standing in the rain. Even touched up a few things that might lead to problems down the road. Super thankful itā€™ll be cool again.

  • Review 103 (2024-12-25 - Rating: 5)

    This is the place I always call for my winter heating !My Tech Kevin is Amazing and knows his stuff ,

  • Review 104 (2024-12-24 - Rating: 5)

    As always Matheson sends me very professional an ontime associates. Shot out to Brock Leist and Zack whom came in a short notice for a water problem in my laundry and I truly appreciate. Thank you!

  • Review 105 (2024-11-05 - Rating: 5)

    Kevin is the real deal. Heā€™s always punctual, very polite, articulates the issue and always willing to help. He just knows what heā€™s doing!

  • Review 106 (2024-05-03 - Rating: 5)

    Matheson Heating is ā€œAwesomeā€! Chris from Sales was great! The installation team Scott and George were great! They were very respectful of my home and explained things to me. If you are looking to have your furnace or ac replaced or repaired call Matheson Heating. They will not let you down!

  • Review 107 (2024-12-17 - Rating: 5)

    I needed a new furnace up in my attic. Chris came out very promptly and had it installed. No issues even though it was a difficult space. Fair price and excellent service!!

  • Review 108 (2024-02-22 - Rating: 5)

    Jermayne was our service tech earlier in Feb. 2024 for a tune-up on our 2 furnaces. He was a skilled and thorough professional that did a great job. He was prompt in his arrival; was knowledgeable and friendly too. He did a great job for us. Id highly recommend Matheson for any heating/air/plumbing work. Hopefully youll be assigned Jermayne as your service technician. Im very confident hed do a wonderful job for you. Weve used Matheson in the past as well; we trust their work and their team.

  • Review 109 (2024-12-20 - Rating: 5)

    They provided quick and prompt service. Jack the technician was knowledgeable and curtitous. Respectful of property.

  • Review 110 (2024-04-28 - Rating: 5)

    Jeff was awesome, super helpful & prompt. We had him out a couple weeks prior to inspect our furnace and our previous tenant shut the gas off without our knowledge. Jeff came back after the gas was turned back on and didnā€™t charge! We will definitely being using Matheson in the future!

  • Review 111 (2024-04-30 - Rating: 5)

    Jared and Zack did an outstanding job. They arrived on time, worked efficiently, were professional, explained everything and were willing to fit in a few extras repairs we found we needed. I would not hesitate to hire Matheson for any future plumbing or heating repairs and or replacement services. Thank you Jared and Zack. Your hard work and dedication is appreciated!

  • Review 112 (2024-05-01 - Rating: 5)

    A week after we bought our house, the 30-year-old furnace died, and we knew the other components were on their way out. They got us a deal on a new HVAC system, plus they upgraded our aged water heater and softener, plus a smart thermostat. You name it, they do it! We have them service everything yearly, and we rest soundly knowing we will be taken care of. They keep us warm in the winter and cool in the summer.They also discovered we were missing a cold air return that the previous house flippers never installed, and were able to fix the flippersā€™ mistakes. (Shout out to Devin for all your hard work on that!)If you choose Matheson, you can know youā€™re going to get trustworthy service and great quality components, all at fair pricing rates.

  • Review 113 (2024-09-12 - Rating: 5)

    Matheson people very professional, punctual, and friendly. Did thorough job. Will recommend the company to my other friends.

  • Review 114 (2024-12-19 - Rating: 5)

    Everything was done in a timely manner. Troy was extremely friendly and well versed in his job.

  • Review 115 (2024-07-07 - Rating: 5)

    Jacob Michaels is a very kind and helpful man. He always does a good job. I always request him. He always answers my phone calls.

  • Review 116 (2024-03-06 - Rating: 5)

    Our furnace died on a Wednesday evening. Matheson came out the next day and determined our 20 yr old furnace was done.Average temperature was 45-50 degrees. They brought us 3 space heaters to get through the day. The new furnace was installed on Friday.The crew was very respectful of our home and cleaned everything up well. Good service, good priceā€¦ weā€™ve recommended Matheson to a number of friends.

  • Review 117 (2024-06-27 - Rating: 5)

    Had a routine check up scheduled, and Matheson technician Devon found a big problem. He gave me the details on the problem, and it was serious, and then we went over the solution and cost. We decided a course of action, Devon ordered the parts that day, and he was back 2 days later and spent all day on the fix. We are very pleased with the repairs, in Devon, and Matheson.Adding to this review..,.Had Jared over from Matheson for a job, and it was done fast, efficiently, and exactly as I wanted it done. This company is the real deal, and Jared is one of their absolute best. Cant recommend them highly enough.

  • Review 118 (2024-04-05 - Rating: 5)

    Brock is an exceptional representative of your company. He embodies expertise , confidence and courtesy. He went the extra mile to ensure customer satisfaction. Iā€™m more than pleased. I called at 8 am and had a new water heater installed before noon. Wow. Just WOW!

  • Review 119 (2024-05-14 - Rating: 5)

    Had the A/C unit serviced today, using the Maintenance Plan Matheson offers and it went well. Did find a little problem however while turning the outside water on from in the crawl space...a leak. Called Matheson to set up an appointment to fix that and Jared came out within a couple hours and fixed it 1-2-3. What a relief! Cant say enough good things about the crews that Matheson employs. Top notch nice guys.

  • Review 120 (2024-03-27 - Rating: 5)

    We woke up on Sunday morning to no heat in our house. Kevin Matheson was at our house by 11 am and fixed our furnace. NO charge because it was under warranty, not even for the Sunday service call. I was so impressed and pleasantly surprised! Highly recommend Matheson! They did our central air and furnace both!

  • Review 121 (2024-06-24 - Rating: 5)

    Edit 6/24/24 - i want to add that this company replaced my grandmothers old AC unit this past weekend. Rich was the sales guy who was very nice and professional. Install crew was respectful and nice as well. Highly, highly recommend this company to everyone!This company has always been amazing. All the technicians are great. We had Devin out to tune up our furnace yesterday, which is awkwardly in the attic. He completed the job no problem, and cleaned up nicely and respectfully afterward. Will always use this company for any HVAC or plumbing needs!!

  • Review 122 (2024-02-21 - Rating: 5)

    Aside from being the most professional and knowledgeable heating and cooling company, Matheson truly cares about their clients and their customer service is truly amazing. Brock, Trevor, Jason and the entire team jumped into action to help my 80 year old dad get his heat back on after his crawlspace flooded, and even made it so if it ever does flood again the boiler system wouldnā€™t be affected. So grateful for everyone there, even the reception team!!! I would recommend them again and again. You wonā€™t be sorry!!!

  • Review 123 (2024-07-23 - Rating: 5)

    What great service! I was able to schedule an appointment the same day. Joe called to let me know he was on the way. I received a text message with Joeā€™s photo, which was a great security feature. Joe provided me with several options and prices and quickly fixed the problem. Very satisfied!

  • Review 124 (2024-06-30 - Rating: 5)

    So grateful for how patient, helpful and knowledgeable my new furnace and air conditioner team was. Troy coordinating, Jason, Dakota and Donnie installing and Joe following up on a concern I had. Definite keepers!

  • Review 125 (2024-04-23 - Rating: 5)

    Devin did a great job with our annual maintenance. This is the second year in a row hes done our tune-up services and he is patient, diligent, and takes time to answer any questions you may have and keeps us informed. Highly recommend.

  • Review 126 (2024-06-03 - Rating: 5)

    Long overdue...We came back from FL being gone for a month + on March 30, the day before Easter and had no heat in our house. We immediately called Matheson s whom we have had a relationship with for over 25 years asking for help. It was typically cold and the inside temperature of our house was in the high 40s, brrr! Someone came over right away, it was about 1:00 pm on Sat. He looked at the furnace and it was clearly in very bad shape. Board had melted, etc. Immediately he contacted Rich Linder, Install / Field supervisor who showed up at our house about 4:00pm same day. These guys are amazing. He gave us two quotes: to fix or replace. Our furnace was pushing 20+ years so the only decision was to replace. Rick had the replacement furnace and his crew at our house Monday morning, (day after Easter) installed and fired up by 9:00am. Rick also brought space heaters to our house on Easter Sunday to keep us warm. Where do you get service, dedication and empathy like this anywhere? Mathesons!!! Even though we were in a bit of shock not having a furnace and spending a few bucks, Rick and his team made the whole experience so tolerable we still are thankful today. Hats of to your organization, your commitment to your customers and a special thanks to Rick for his service in the U.S. Armed Forces. What a great guy and team. Feel free to contact me if you need a referral for Mathesons. So glad they are in Commerce Township. Thank you Rick and your team....Mike and Jane Garcia

  • Review 127 (2024-05-09 - Rating: 5)

    Update 5/9/2024: Another excellent experience with Matheson and Devin Patrick. Regular annual service inspection - went very well, Devin was on-time, thorough, and offered some valuable suggestions on local or whole-house surge protection options. Keep up the great work!We chose Matheson when we replaced our original furnace (2010) and AC systems (2016) several years ago. Since 2010, weve benefitted from having an annual service agreement with Matheson. Everyone weve dealt with at Matheson (sales, service, and office teams) has been excellent. Their service technicians are exceptional - always on-time, well-spoken, highly-trained, thorough, and professional. Devin and Jason have been particularly outstanding. Highly recommended

  • Review 128 (2024-02-02 - Rating: 5)

    Our furnace went out on a Saturday afternoon during one of the coldest days of the year. I called Matheson Heating and one of their servicemen, Devin, got right back with me. He called me back at 6:45 on a Sunday morning and was at the house by 7:30. As it turned out he had to order parts but was back the next day to install them. Hats off to Devin for his knowledge and professionalism in getting our furnace back working. He was always there to answer any questions I had! I would not go anywhere else for my HVAC service. Matheson Heating and Air Conditioning, and Devin, are the best!

  • Review 129 (2024-04-04 - Rating: 5)

    Above and beyond in service. Weve been customers for over twenty years because of their outstanding service. Our furnace went out the day the Saturday before Easter. Trevor came out that night and took a look. He gave us options. Rich came out, and brought space heaters, on Easter to talk about a new furnace. Scott and The Jacks came out on Monday to install a new furnace.

  • Review 130 (2024-12-19 - Rating: 5)

    I highly recommend Matheson and have been using them for over 10 years. Also, there have been many excellent people who have helped me over the years, but today (12/19/24) Devin is the one who continued that string of excellent service. Thank you, Devin. Thank you, Matheson, in general.

  • Review 131 (2023-12-01 - Rating: 5)

    I have had many good experiences with Matheson. They are always prompt and professional. I had a water heater installed today by Jared and he was great. He laid down brand new tarps to keep the floor clean, he got the job done efficiently, and he reviewed the operation of the unit thoroughly when finished. I always go to these guys for heating, cooling, and plumbing.

  • Review 132 (2024-03-04 - Rating: 5)

    Matheson Heating and Air Conditioning has been there for us for the past 19 years. They have serviced our heating and cooling needs without fail and always pleasant and professional whether talking to the office representatives or the service personnel. We highly recommend Matheson for all heating and cooling needs. They installed a new furnace and air conditioning unit last year, so we look forward to many more years of their attentive assistance.

  • Review 133 (2024-07-08 - Rating: 5)

    Our technician (s) arrived as expected and on time. Brock was great, very personable and knowledgeable. He answered all questions and had some suggestions. The installers, Jordan & Nathan, worked diligently, prepped & cleaned up and tested our new hot water system thoroughly before leaving. They made a great work team. They were also very personable and did a good job. Thank you.

  • Review 134 (2023-08-28 - Rating: 5)

    We had a furnace and a/c unit installed in 2020; we were very satisfied with workmanship andprice of the complete job. Have had no issue up until last week when our A/C unit quit working.Called for a technician to come out and they sent out Devin to look at our issue. He was right on time and came out the same day to diagnose and repair the problem within the hour. He was very knowledgeable and courteous. Highly recommend your company to my friends and family.

  • Review 135 (2024-05-13 - Rating: 5)

    I recently had my hot water heater replaced and an outside hose bib replaced at my home by Matheson. I am very pleased with the work that was done by Brock L. who did an excellent job with the plumbing on both jobs. I highly recommend using Matheson for any HVAC or plumbing concerns you may have.

  • Review 136 (2024-02-25 - Rating: 5)

    My husband and I had a great experience with your company. First we had the pleasure of Rich diagnosing the problems with our furnace after another HVAC technician said everything was fine. Rich provided us with hands on customer service (even when he was up north he touched base with us). The 2 installers Scott and Jack B. also did an awesome job. We would never hesitate to refer your company in the future. Our Best The Reimerā€™s

  • Review 137 (2024-06-09 - Rating: 5)

    Ive used Matheson Heating, Air and Plumbing several times...very prompt on apptmnt and I believe reasonably priced. They serviced my AC and Heating!!! Both my systems are over 35 years old!!! I will continue to rely on their expertise for all my future needs!!!

  • Review 138 (2024-05-13 - Rating: 5)

    Had an emergency call into Matheson Heating Air & Pluming to restart our water heater. Thought I could do it myself, but it needed a whole new electrical ignition. They sent out the right technician for the job, Jacob Michels! If you ever have a water heater problem and want the right professional in your home to do an excellent job, ask for Jacob! Youā€™ll like his attitude, and work ethic.

  • Review 139 (2024-08-19 - Rating: 5)

    Joe Barbier was really professional and helpful when he came out. I appreciate his hard work and willingness to correct problem.

  • Review 140 (2024-09-26 - Rating: 5)

    Matheson came and replaced the capacitor on our ACGentleman was very professional and worked well with us I would recommend them and would call them again when needed

  • Review 141 (2024-06-20 - Rating: 5)

    Brock from Matheson came out to install a new tank. When they went under the house they found a leak and other issue. They fixed everything that was wrong and installed my new tank. They did an amazing job!

  • Review 142 (2024-02-16 - Rating: 5)

    Rich Linder and his team at Matheson were fantastic. Replaced my old and broken furnace in a day. Everyone was knowledgeable, professional and left the house very clean. I completely trust the team at Matheson and recommend to anyone for HVAC repair or replacement. Great work.

  • Review 143 (2024-11-09 - Rating: 5)

    Matheson installed my furnace 12 years ago and has always been reliable servicing me

  • Review 144 (2024-06-25 - Rating: 5)

    I had problems with my AC, I called them, the technician came in not time at my house. He found that the condensed water from the AC system was clogged and leaking, and my house had a sweet smell because that water. Thank u for fixing the problem.

  • Review 145 (2024-12-23 - Rating: 5)

    Matheson Heating was prompt in their response. And as always, they completed the job, as agreed, and with a high quality.

  • Review 146 (2024-01-31 - Rating: 5)

    Called on Sunday 28th with a Furnace problems.Service Tech was Great to talk with.He answered all my questions.Found out needed to replaced 17 year old Carrier Furnace.Got a price for new Carrier furnace on Sunday. ( Yes Sunday)Sale person was Great.He said they could install on Monday 29th so I would have heat.Got new furnace installed.Crew installing furnace were Great.I Highly Recommend Matheson.Professional, Courteous, Quality of Work, Great to do Business With.

  • Review 147 (2023-11-17 - Rating: 5)

    Had an amazing experience from the lady in the office who was able to schedule our appointment for 2 days out. I was given a window of 11am - 4pm for someone showing up, but Jeff was amazing and able to cone early which was great as I accidently gave them the wrong information. I said Furnace not a boiler which is what we have. Jeff had to call for back up and Jason came to the rescue. They diagnosed the problem quickly and gave me in depth explanation of what was wrong and how they would fix the issue. Both Jeff and Jason were amazing, super friendly and got the job done quickly and affordable so my family could have heat. I would highly recommend them to anyone. Thank you Matheson and team.

  • Review 148 (2024-12-05 - Rating: 5)

    Jeff was very professional and timely with my heating repair. Would recommend

  • Review 149 (2024-11-29 - Rating: 5)

    Jack was friendly, on time, and helpful. Been happy with this company for years!

  • Review 150 (2024-06-20 - Rating: 5)

    Jermaine was knowledgeable, very competent, explained the diagnosis, what needed to be done to fix the problem, then explained how to operate the system with the new thermostat. I would recommend him to any of my friends.

  • Review 151 (2024-01-18 - Rating: 5)

    We called Matheson Heating about the cover on our furnace cold air return. It was loose and made a lot of noise. Kevin came out and took a look at our vent cover and furnace and determined what the problem was. In a very few days, Scott and another Matheson employee came out and fixed it. Matheson custom makes vent covers so its a perfect fit. Were so happy. Its quieter and even looks so much better! Thanks Matheson, for always coming through!

  • Review 152 (2024-09-10 - Rating: 5)

    Brock was great! Came out and repaired the same day! Very courteous and helpful!

  • Review 153 (2024-09-25 - Rating: 5)

    Outstanding job on Installation of my new Ecobee Thermostat. Quality products and high quality work. Recommend Matheson Heating Air and Plumbing for any HVAC work and maintenance.Matheson Heating, Air, and Plumbing has done an outstanding job on routine maintenance for my heating, ventilation, and air condition (HVAC) unit. Matheson Heating, Air and Plumbing continues to provide outstanding HVAC service for my home. Highly recommend Matheson Heating, Air and Plumbing for your HVAC and plumbing needs. High quality work and outstanding customer service team.Matheson Heating Air and Plumbing installed a new faucet for my kitchen sink and repaired a leaking faucet in my upstairs bathroom on 09/25/2024. Matheson does outstanding and high quality work for plumbing and HVAC related issues. The Matheson technicians are very qualified and well trained. I am very pleased with the work Matheson has completed at my home for plumbing and HVAC issues. I highly recommend Matheson for any plumbing and HVAC related issues at your business or home. I will continue to do business with Matheson for my plumbing and HVAC needs. For plumbing and HVAC work, Matheson is the best choice. High quality and reliable plumbing and HVAC conerns.

  • Review 154 (2024-03-22 - Rating: 5)

    Jake from Matheson has extremely rare mixture of technical skills and know how, explaining the complex in very understandable terms. Makes appropriate recommendations. No hard selling of unnecessary items. He is very polite, arrived before stated time , very methodical made good tips on prolonging life of plumbing system. Will be my Company going forward.

  • Review 155 (2024-01-21 - Rating: 5)

    Highly recommend!! Jeff was wonderful. He came out on a Sunday morning to fix our furnace. He arrived right away. Work was done quickly. He was very professional!! Great!

  • Review 156 (2024-02-19 - Rating: 5)

    Started getting error codes on my Carrier system thermostat and furnace, so I decided to give Matheson a call. Office staff were extremely polite, professional and accommodating to my last minute no heat service needs. I received text messages from the tech, Derek, prior to his arrival. Derek was very helpful and professional. Explained the error codes, what the issue was, what the solution was, and what I can do to prevent future problems! Itā€™s not often that you find fast, professional and honest service companies anymore. Thank you for your help! I will be signing up for the maintenance plan this spring!

  • Review 157 (2024-03-23 - Rating: 5)

    I could not be more pleased with the service I received on the installation of my new furnace and AC! Chris the sales rep gave me a very fair price and everything he said that would be done was and then some!. No pressure or up selling of a unit my home didnt need. The technicians Dakota and Jordan were very professional and on time! Showed up at 8:15 (just like they said they would) and completed both installs perfectly! Both units were 26 years old and needed to be replaced. The great thing was even though I poked my head to see what was being done, I didnt have to. No follow up like what about this or that. When they were done, they walked me through everything they did.Very impressed! Everything was done just as they quoted. I am so pleased with Matheson that I will recommend them every chance I get. I am now a forever Matheson customer! Thank you Matheson! Another very satisfied customer!

  • Review 158 (2024-12-11 - Rating: 5)

    Great Fast service!! Love our new Furnace. Chris was amazing!!

  • Review 159 (2024-06-06 - Rating: 5)

    The technicians from Matheson Heating Air & Plumbing were very professional, knowledgeable, prepared, efficient, timely and friendly. I would highly recommend this company for County WRC testing inspections and other household needs.

  • Review 160 (2024-09-03 - Rating: 5)

    Friendly office staff....readily available for an appointment following a storm....on time....called twice before arrival to let us know ETA...explained the problem....fixed the problem...Devin Patrick.....excellent technician...highly recommended Matheson Heating, Air and Plumbing!

  • Review 161 (2024-06-08 - Rating: 5)

    Troy Jason Dakota and Donnie were a phenomenal team! I was dreading replacing my HVAC system due to terrible past experiences and Im so grateful for how well my guys took care of everything including me.

  • Review 162 (2024-06-19 - Rating: 5)

    Devin is a excellent ambassador for the organization. He arrived as expected on a very hot muggy day. Completed the AC maintenance promptly. Thank you.

  • Review 163 (2024-02-04 - Rating: 5)

    Trevor was very prompt and friendly. He called to confirm what time he would arrive and let me know each step as we progressed. I appreciated the excellent service from making the request to the final call explaining everything done. This company is deserving of highest reviews.

  • Review 164 (2025-01-03 - Rating: 5)

    Devin is great! Came in to fix a broken heater two days in a row last minute - very friendly, knowledgeable and punctual. Would recommend.

  • Review 165 (2024-07-11 - Rating: 5)

    Not only did you arrive sooner that I expected, tech was very knowledgeable and got things repaired quickly. Lots of competition in the HVAC space but I can always count on Mathesonā€™s to do it right.

  • Review 166 (2024-06-26 - Rating: 5)

    Jared and Brock have both demonstrated integrity and great personal character. They are courteous, respectful and professional with expert skill. I would confidently refer them to anyone.

  • Review 167 (2024-12-12 - Rating: 5)

    Outstanding professional and friendly service. I recommend Matheson HVAC without reservation.

  • Review 168 (2024-12-09 - Rating: 5)

    Jack was very personable and friendly and efficient and knowledgeable. Highly recommended!

  • Review 169 (2024-06-24 - Rating: 5)

    Trevor arrived earlier than expected, was very professional, knowledgeable, and carefully checked and cleaned everything for my annual spring A/C inspection and maintenance.I have used Matheson for over 30 years for my heating, cooling, and now recently for my plumbing needs and they always do a great job!

  • Review 170 (2024-06-07 - Rating: 5)

    Trevor has been at my house multiple times and I always enjoy him and have confidence in his ability to complete the repairs. Matheson is my plumbing and heating repair source. L.Elliott

  • Review 171 (2024-09-09 - Rating: 5)

    Jarrod and Zack did a great job. Very fast and pleasant to talk to.

  • Review 172 (2024-07-27 - Rating: 5)

    Excellent service came out Saturday within 2 hours everything covered under warranty tech Devon Patrick was Excellent

  • Review 173 (2023-09-09 - Rating: 5)

    Got 6 quotes on the boiler, some were lower and some higher but decided to go with Matheson. Chris showed up on time to quote, and was clearly well versed in boilers and knew exactly what would be best for my situation and what would suit our family most. Hes an expert, is trustworthy, and was fair in pricing. On the day of install Chris came out to get his crew going. The crew, led by Jason, were professional, on time and treated the home with care. Chris took his shoes off to walk through the house and Jason put shoe covers on to do a walk through with me. Jason then proceeded to cover up the floors and took care to ensure as little mess as possible was made through installation. The install took approximately 7 hours, and the new setup was superb and works flawlesslyHighly recommend them and will be using them for all my maintenance going forward.

  • Review 174 (2024-01-11 - Rating: 5)

    Great customer service! Appointments are available within 24-28hrs of calling no matter what the issue is. Technician Devin is very knowledgeable, detailed in explanations, patient and arrived within the quoted time frame.

  • Review 175 (2023-10-12 - Rating: 5)

    Had an excellent experience getting my HVAC system replaced by Matheson. Rich showed up on time, took the time to understand the issues I was facing with my old existing system and recommended a comprehensive replacement system and provided an offer that was competitive in pricing, warranties, service and installation timing. He also maintained good communication and feedback during our discussions not only initially for the for the system sizing but also to work out small issues after the install.The installation team - Jordan, Dakota, Jack and Jason were also very professional and co-ordinated and went about the installation in an organized fashion. They respected our home, laid out drop cloths and cleaned up the areas before leaving. At the end they ensured everything was upto our satisfaction and explained the working and maintenance of the new system very well. All in all was a very positive experience and I will definitely recommend Matheson for hvac needs.

  • Review 176 (2023-10-31 - Rating: 5)

    Excellent service. Have only used Matheson since moving here from east side 10+ yrs ago. They really do a great job hiring the right people. Shout out to Jeff Goodrich ā€¦thank you!Itā€™s one of the very few places left that has a hometown feel as opposed to cold, stoic ā€˜corporateā€™.Highly recommend.

  • Review 177 (2024-02-23 - Rating: 5)

    Thank you Jared for coming out and replacing my sump pump. Very quick response. Excellent job done. One point I would like to make is pricing needs to be broken down to parts, labor and service call and not just one total price. I am sure the price was derived with all three added up then why not tell the customer what the breakdown is. Maybe be other HVAC, plumbing electrical business donā€™t provide a breakdown either. Maybe it is time for the industry to change.

  • Review 178 (2023-10-11 - Rating: 5)

    I have used Matheson for various heating and cooling issues/projects for years and have never been disappointed. This morning Jeff performed a furnace tune-up and I couldnā€™t be happier with the service. He was on-time, professional and explained what he was doing. I would highly recommend.

  • Review 179 (2024-04-26 - Rating: 5)

    Brock was prompt, super friendly, knowledgeable and was all about solutions for my present and potential plumbing issues. I could not recommend him or Matheson Heating, Air, and Plumbing more! Thanks for the great service today!

  • Review 180 (2024-12-20 - Rating: 5)

    Service was excellent, technician Jack noticed an issue during a checkup and was able to resolve it immediately

  • Review 181 (2024-01-23 - Rating: 5)

    Matheson sent Rich Linder to my home to review issues with my heating system. He was excellent, a pleasure to work with. We decided to replace unit and couldnt be happier. System is working better than our old system ever did. Thank you.

  • Review 182 (2023-06-10 - Rating: 5)

    Installed both new AC and water heater June 2023. Impressed with salesperson Chris, installers Dakota, Jason and Jack. On-time, knowledgeable and fast with good clean-up as well as friendly attitudes/ I had Matheson install my new furnace in 2018, and naturally called them again after a great experience. A super and local business!

  • Review 183 (2023-12-08 - Rating: 5)

    Devin Patrick was incredibly knowledgeable, thoroughly detailed, and up-front when checking our HVAC and water heaters in the home we recently moved into. He provided multiple options on how to tackle different problems, cost breakdowns, warranty possibilities, and expert opinion. Hoping our Home Warranty (American Home Shield) will allow us to work with Matheson to get the work done, as we are very impressed with the quality of service from Devin for a simple inspection.

  • Review 184 (2024-11-21 - Rating: 5)

    Jake quickly solved our sump pump problem. He did a great job on the new installation!!

  • Review 185 (2024-03-11 - Rating: 5)

    I was very pleased with the work they did for me. They replaced my hot water heater. He replaced my main shut offs for the water. He updated some exhaust ventilation on my furnace. He also replaced some ducts in my crawl space. He went above and beyond. Ill be using them again in the future,

  • Review 186 (2024-01-27 - Rating: 5)

    The experience with all of the staff at Matheson was great . They took care of my Motherā€™s new furnace in a timely manner The technician explained the situation and we worked with Troy on a replacement unit . We would use them again .

  • Review 187 (2023-10-19 - Rating: 5)

    Great experience. We just had Jeff out to service our HVAC for the season. He was very professional, knowledgeable and quick. Pricing for the service was affordable. We definitely will use them again in the future.

  • Review 188 (2023-05-19 - Rating: 4)

    I had an outdoor plumbing faucet replaced today and an indoor shut off faucet replaced by two plumbers from Matheson Plumbing. One informed he is 3rd generation of the founder (his grandfather) in this family business. How nice! They came out right away, were fast in completing the service, did a great job. They found a solution for the faucet lever that greatly improved ease of operation of shutting it off and on every 6 months. Recommended.

  • Review 189 (2023-09-12 - Rating: 5)

    We had our furnace replaced and added air conditioning a couple of months ago. The high quality work was done promptly and at a fair price. My wife and I couldnt be happier and do not hesitate to recommend Matheson Heating, Air and Plumbing.

  • Review 190 (2023-12-30 - Rating: 5)

    We purchased a new unit in our last home because our existing was was old and we wanted to sell. Excellant service. And follow up check up was very through. Our home we moved into needed to have furnace removed and reinstalled due to flood. Excellant service! Honest and reliable company. They will always be our choice.

  • Review 191 (2024-06-19 - Rating: 5)

    Our AC went out last night around 7pm. I sent an email for an appointment and first thing the next morning, I got a call that Jeff was on his way. Hes kind and friendly and fixed the problem quickly. Thank you

  • Review 192 (2022-12-08 - Rating: 5)

    Ive been using Matheson for some time now, simply because every experience I have is as good or better than the last - and this time was no exception. I was due for my annual health check on the furnace and from the time I was contacted by Todd at the office (to remind me) - through to when Kevin and Jermaine showed up, did there job and reviewed their findings with me, it could not have gone any smoother. What I have come to expect from working with Matheson, is a partner that provides Premier Service, Professionalism and Trust...attributes that seem to be in very limited supply these days. Keep up the GREAT work, team - see you again soon!

  • Review 193 (2024-06-25 - Rating: 5)

    Jeff did a great job. Very personable, knowledgeable about our A/C and clearly explained everything that was going on and what was needed to resolve it.

  • Review 194 (2024-12-12 - Rating: 5)

    Jack did a great job on my winter furnace tune-ups. Spent a lot of time making sure that things were done right. I really appreciate that. Nice work!

  • Review 195 (2023-12-09 - Rating: 5)

    They came on date and time frame when promised. Jared Matheson from Matheson Heating Air & Plumbing was efficient and got my problem fixed. Will call upon them when I need a plumber in the future.Itā€™s been a year since my last use of this company. I called this time for furnace tuneup and inspection. Again I was very happy with the service provided. Tech was pleasant, knowledgeable and provided good updates on arrival.

  • Review 196 (2023-10-26 - Rating: 5)

    Matheson plumping was prompt to respond to our urgent request. The turnaround is very quick and walked us through the issue. Fair pricing and great work. I would recommend Matheson for any plumbing related issues.

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