Colonial Plumbing & Heating Co., Inc.

Photo of Colonial Plumbing & Heating Co., Inc.

Located in Colonial heights, Virginia

Address: 114 Charlotte Ave, Colonial Heights, VA 23834, United States

Phone: +1 804-526-8415

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Bathroom remodeler
  • Heating contractor
  • HVAC contractor
  • Kitchen remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    Exceptional service. My husband and I thought there was an issue with our unit. Turns out all was okay. Our technician, John was very knowledgeable and explained every process the unit goes through when heating. We really appreciate the time he spent explaining not just about the unit, but what services and programs offered. Thank you again for your help and look forward to using Colonial Plumbing and Heating for future services.

  • Review 2 (2024-10-03 - Rating: 5)

    One of our pups decided he needed to dig up the ground around our clean out. We immediately contacted Colonial Plumbing, and they had someone come over the next day. Carter was fantastic to work with, and immediately IDed the overall issue. He found a way to fix the problem without breaking our finances, and really put our mind at ease for the future. If we run into any future plumbing issues, Colonial Plumbing will be our first call!

  • Review 3 (2024-12-31 - Rating: 5)

    Yet another great experience with Colonial Plumbing.......Over and during this Christmas I lost hot water at my home. I called Colonial Pluming and the ladies in the office work diligently to fit me into the schedule. The technicians Jacob & Matt showed up promptly and identified the problem (being a sensor) and ordered the part. Back to the office comes the ladies again ordering the part and fitting me into the schedule for repair. When the part finally came in comes Jacob & Matt again. Promptly showing up as scheduled, being thorough to replace the part and clean the system. And again with a great attituded, despite working over the holidays.To the crew and management of Colonial Plumbing I thank you very much for your services and dedication to your customers!

  • Review 4 (2024-11-25 - Rating: 5)

    We had an urgent need due to our heater stopped working the eve before. I called Colonial plumbing and they were able to fit us in the same day. The worker, Tony was very pleasant and did a great job getting our heat back on. Also the bill was reasonable which made our day.

  • Review 5 (2024-09-20 - Rating: 5)

    I called and spoke with Terry and she jumped started my awesome customer service appointment by immediately finding an appointment that worked perfectly for my schedule! Lawrence was my service contractor and he was just as awesome! He really knew his stuff! He answered all of my questions, gave me tips, told me what was most important and how to proceed from there. When he finished, my bathroom looked the same as when he got there. No mess, no supplies left behind! Great service all the way around! Thanks Colonial Heating & Plumbing!

  • Review 6 (2024-12-24 - Rating: 5)

    Its Christmas Eve, and Lawrence came out to fix our leaky kitchen sink. He saved the day. He did a fantastic job explaining what the issue was and how to fix it. He graciously answered all my questions and cleaned up after he was finished working. He was super efficient, friendly, and professional. Im now able to better keep an eye out for any issues in other locations in our house that use the shark bite connectors.

  • Review 7 (2024-12-26 - Rating: 5)

    Colonial Heating and Plumbing provided outstanding service from start to finish! Their team was professional, knowledgeable, and prompt, ensuring my HVAC system was running perfectly in no time. They took the time to explain the issue and offered honest, affordable solutions without any pressure. I was particularly impressed by their attention to detail and the care they showed for my home, leaving everything clean and tidy after completing the job. It’s clear they prioritize customer satisfaction, and their expertise is unmatched. I highly recommend Colonial Heating and Plumbing to anyone in need of reliable HVAC services—they truly exceeded my expectations!

  • Review 8 (2024-11-05 - Rating: 5)

    Service from colonial plumbing was quick and efficient. Had Clogged toilet in less than 20 minutes the clog was gone with no mess! Laurence is the best. Had my toilet up and running better than it had been in a year. Excellent company to work with!

  • Review 9 (2024-09-16 - Rating: 5)

    Lawrence,The plumbing technician was wonderful. He telephoned 15 minutes before arriving to my location and was very professional. He arrived on time and immediately started working to resolve the issue. The receptionist was great to work with as well. She was polite and professional and assigned a technician immediately to handle my problem. I would recommend them for any of your residential or commercial needs.Kudos to Colonial Plumbing,Katrena R.

  • Review 10 (2024-12-07 - Rating: 5)

    12/07/2024 WE had an emergency repair and freezing at home, without any plans to get someone GOD have a GODSEND, Justin, he calls us earlier, he showed up and deliver. Expert diagnostic, fast and reliable service, and we are more than 100% satisfied with the company, the technician and the price was reasonable. I HIGHLY RECOMMEND CPH. you made a LOYAL SATISFIED CUSTOMER TODAY! ⭐️⭐️⭐️⭐️⭐️Thanks Justin and CPH! 👏

  • Review 11 (2024-12-04 - Rating: 5)

    This Morning , Lawrence and Will Came to fix our 2nd bathroom tub . They arrived on time for our appointment. They were both professional . Fixed everything within 10 minutes and everything was back to normal!! If I could give them 1000 stars I would ! Thank you both so much ! 1000/10 recommend!

  • Review 12 (2024-03-13 - Rating: 5)

    Very pleased with Colonial Plumbing and Heating Co. This was the only company that could fix my complicated Toto model Neorest 750 toilet. Their technician, Brandon, was extremely courteous and professional. I will definitely call them if I ever have another plumbing issue. We had other plumbers look at the toilet and tell us to call the manufacturer. Brandon had to take the whole toilet apart and replace the flush control valve, bidet wand, and other various parts to get it to finally work. Best plumbing company I’ve ever dealt with.

  • Review 13 (2024-12-23 - Rating: 5)

    Same day service! Tech was amazing and got our heat on until we can get the part ordered! 1st class company all the way! They are my go to company from here out!

  • Review 14 (2024-08-18 - Rating: 5)

    Lawrence and his partner did a great job on a copper pipe repair at my home. After scheduling, they were at the house in less than 30 minutes. There ended up being three different pipes leaking that needed repair. They were done in about another 30 minutes or so. Highly recommended!

  • Review 15 (2024-09-07 - Rating: 5)

    Colonial Plumbing & Heating Co., Inc. is a top-notch company that I will always use. The company has the most experienced and friendly workers from those working in the office to all the technicians. The folks always go above and beyond for their customers, and I am so appreciative. I have used their services multiple times and will continue as they are the best at what they do.

  • Review 16 (2024-11-19 - Rating: 5)

    Nick Hatfield has always provided exceptional service. He is a keeper and dedicated professional. Nick should be tapped to train your new and younger service employers.

  • Review 17 (2024-08-14 - Rating: 5)

    Noah, Brian and Zack came out to install my new Daikin hvac unit. They did a phenomenal job. Noah was very knowledgeable of the system and answered all of my questions. Neat work, cleaned up great. Made sure everything was to my liking. I couldnt ask for better service. Happy with the results.

  • Review 18 (2024-11-21 - Rating: 5)

    We had all our duct work (runs, boots, etc) replaced under our house. We were very pleased with the exceptional service and results we received from Andy Dear, Noah Thomas and Brian.

  • Review 19 (2024-09-26 - Rating: 5)

    We needed a new toilet installed with a bidet topper. The techs were on time, friendly and professional. They worked quickly and did a great job. Were very happy and will certainly use them again.

  • Review 20 (2024-10-08 - Rating: 5)

    Always on time. Very efficient yet personable. I always call this company first because their techs show up, diagnose the problem, fix it efficiently, and dont overcharge. If its something outside the scope of what they can do, they say that instead of dragging things out. Its been this way for 10 years.

  • Review 21 (2024-12-22 - Rating: 5)

    We woke up to no heat and we were scrambling to get someone out to our home so close to Christmas and Colonial Plumbing answered the call. We have used this business before and they did not disappoint them or this time. John came out and checked everything out and determined it was a quick fix of a capacitor being replaced and it worked! Overall, John was able to correct the issue, answered all of our questions and was super kind even with two anxious and cold homeowners. Thank you John and thank you Colonial Plumbing for you saving service.I will defiantly us this company again!!!

  • Review 22 (2024-10-03 - Rating: 5)

    Lawrence is awesome! Knowledgeable, polite & eager to help. He made a stressful situation doable & I even learned something along the way. I highly recommend him!

  • Review 23 (2024-09-11 - Rating: 5)

    They hooked up my new thermostat. The original installers years ago hooked the old one up wrong. So when I tried to put in a new one I couldnt figure it out. Quick, professional, and reasonably priced.

  • Review 24 (2024-12-19 - Rating: 5)

    My technician, Nick, was friendly and professional. He answered any questions that I had and explained everything that he was doing while diagnosing and subsequently replacing my thermostat.

  • Review 25 (2024-09-30 - Rating: 5)

    Lawrence came and eased our minds with his expertise and professionalism. Learned a lot about the Delta brand and the counterfeit brand, consequently. So glad he stepped away from his nursing degree to tend to the health of this houses water flow!

  • Review 26 (2024-05-22 - Rating: 5)

    We could not be happier with the work done by Colonial Plumbing today. Jacob and Tony came to help rework plumbing for a bath/shower and had to deal with the issues that come with an old home and did so with professionalism and solid problem-solving skills. Colonial Plumbing was flexible about completing the work today even though we had a surprise structural issue to resolve. Everyone we worked with was friendly, helpful and delivered exceptional service. Highly recommend them!

  • Review 27 (2024-11-19 - Rating: 5)

    Excellent job, huge thanks to Landon and his team. Highly recommended. They fixed the clogged toilet professionally.

  • Review 28 (2024-06-21 - Rating: 5)

    I had a terrible experience with Select Home Warranty and was forced to source my own plumbing business to replace my hot water heater. I have been without hot water since June 4th. I contacted Colonial Plumbing and completed the form on June 18. They initially told me they would not be able to get here until June 24. However, the representative took the initiative and called me on June 20th, stating they could dispatch a technician that afternoon.Noah and Will arrived that afternoon. They listened to my issue and frustration, assessed what needed to be done, gave me a fair quote on the spot, and emailed it to me immediately. Noah set expectations, told me what time he would be here the next day (June 21), and kept that promise—he even arrived early. He and Jay took care of installing my new hot water heater and discarding my old one. By 11 AM on June 21, I had hot water.Noah took the time to keep me informed and explain everything along the way. I would definitely recommend him for any plumbing project needs in my home. I love Colonial Plumbing because you always take care of my plumbing needs quickly and dont break the bank. Thank you for your reasonable prices and for employing wonderful team members to take care of me. I will be back again. If I could give 10 stars I would :)

  • Review 29 (2024-07-25 - Rating: 5)

    My technician, Kyrios , showed up in the morning, as scheduled, to perform a bi-annual tune up of my HVAC system. He was very thorough, and knowledgeable. He explained what he had done, and went to great lengths to show me exactly why my HVAC unit needed a part replaced, which he did. I appreciated him taking the time to explain some things about HVAC units in general. I would highly recommend him and Colonial Plumbing and Heating Co. to anyone asking for a reference.

  • Review 30 (2024-06-19 - Rating: 5)

    Mr. Hatfield was very professional. I always love when he comes to work on my home. He explained everything that was going on with my air conditioner. He also installed my heating system. Thank you so much.

  • Review 31 (2024-06-26 - Rating: 5)

    We are so thankful for Lawrence at Colonial Plumbing! He did a kitchen sink repair for my in-laws and walked them through it step by step. He was very knowledgeable and patient with them! If you need plumbing done down in Hopewell ask for him!

  • Review 32 (2024-09-13 - Rating: 5)

    Lawrence !!!! He knows his stuff he’s very knowledgeable easily to talk to and communicated very well to us . Me and my grandma are very appreciative of him. I highly recommend Lawrence!!

  • Review 33 (2024-02-29 - Rating: 5)

    Colonial Plumbing comes through again. Their service team from customer service to technician is exceptional. A Honeywell service person came by my house to remove an energy efficient box for Dominion Energy. Once he left, I noticed that my unit was not running. I contacted Dominion and Honeywell and was unable to get any assistance on getting someone to come back and see what the service person had done to my unit. I called Colonial Plumbing at 3pm and they had a service person here by 4pm. I always trust this company for the best service and price. They have never let me down. Everyone in my family uses them for maintenance and service. They are the best. Thank you, Colonial Plumbing.

  • Review 34 (2024-10-02 - Rating: 5)

    Had appointment on Monday. They actually showed up early!!TECH solved the problem and offered feedback. Always a BLESSING!!!!Dariel Terry

  • Review 35 (2024-01-10 - Rating: 5)

    Nick was great! He found the issue with my heating system and offered multiple solutions for me to get it fixed. When an additional problem arose he returned less than one week later to fix it at no charge. They were very easy to get in contact with and Nick was super helpful in explaining the issue and system to me.

  • Review 36 (2023-11-20 - Rating: 5)

    Colonial plumbing only has the most courteous, polite, and efficient staff. They always are punctual, patient and respectful. Their works is always stellar and accurate. Tony and Cody always come and describe in detail what is needed and how we can prevent any mishaps in the future. I would highly recommend their services.

  • Review 37 (2023-11-21 - Rating: 5)

    Our gas furnace stopped working. I called Colonial since they installed a new hot water heater for us last yeat and we were very satisfied with the job they did. The repair of our gas furnace require a new induction motor. The service technician, John Reed diagnosed the problem, ordered the new part and installed it. He was respectful of our house, provided answer about what he was doing. He did an excellent job of getting our furnace up and running. We are very pleased .

  • Review 38 (2023-09-05 - Rating: 5)

    I had two separate plumbing issues that were found while doing recent home renovations. The first issue was a damaged pipe that had been leaking water after a bathroom vanity was installed last year. Chuck handled the problem quickly and efficiently from diagnosing the exact cause and answering my questions to getting the repair done so that other work could continue. The price was reasonable, and I was happy with the results! The 2nd visit today (9/5) was for a busted pipe found under the house. Landon and his partner arrived earlier than expected and resolved the issue in less than an hour. They were polite and courteous and explained what was found and how they repaired it. The price was again very reasonable. Very happy with the service and I will continue to use this company! Thank you guys!

  • Review 39 (2023-08-20 - Rating: 5)

    I had an old washer hookup leaking and Colonial Plumbing responded to the message I left and got me scheduled within the week.Chuck and Jordan did a great job. They were professional, efficient, and friendly. They got the job done and now the updated hookup looks much better. Can’t ask for more when someone enters your house to help! I would definitely recommend giving them a call!

  • Review 40 (2023-02-28 - Rating: 5)

    Very fast, friendly and affordable. I called and got same day service and my water heating issue was resolved within an hour at a price much lower than expected.

  • Review 41 (2024-01-25 - Rating: 5)

    The guys (Devan & Noah) that installed my new heat pump were prompt, courteous & very knowledgeable. A great experience all around. Glad to have my heat back on. Thanks!

  • Review 42 (2024-01-03 - Rating: 5)

    I highly recommend Colonial Plumbing. Fast and friendly service and the plumber Tony was fantastic. Main line was leaking in the basement at first floor level. Someone dishonest could have tried to get me to replace the entire thing. Tony pulled the toilet on the second floor and confirmed the wrong flange was used years ago when the floor was replaced (most likely a floor person put it in way before I bought the house ) and when the wax failed because of the incorrect flange it caused the leak to run down the pipe to the basement. Had everything diagnosed and fixed correctly in one hour.

  • Review 43 (2022-12-22 - Rating: 5)

    Tony and his assistant were prompt, very thorough, and professional when they came to evaluate our plumbing and discuss our concerns. They clearly explained their recommendations and provided supporting information to support the plan. They were very pleasant, informative, and reassuring. We did not feel as if we were being pressured into things we did not need. Everything they said sounded fair and made sense. I highly recommend them.

  • Review 44 (2023-10-21 - Rating: 5)

    The technician Nick was very professional and amazingly honest! He even tried to save me money. What impressed me the most was his ability to explain to me exactly what was wrong and made sure I understood. He should get a Bonus! Dont waste your time with those other companies.

  • Review 45 (2025-01-04 - Rating: 5)

    Came out my unit was not working. The problem identified and fixed.Great customer service.

  • Review 46 (2024-09-25 - Rating: 5)

    Just wanted to give our Tech. (TONY) a shout out for the EXCELLENT job he did at our house yesterday. He was so polite and professional. Totally dedicated to ensure we were 100% taken care of. He was SIMPLY THE BEST Needs a pay raise ASAP. Keep him you will always have customers that will compliment he and the service he provides. Keep up the good work TONY. Colonial Plumbing and Heating is the only company we will can in the future based on the experience and expertise we just received!!!!

  • Review 47 (2023-02-21 - Rating: 5)

    They were early and gave us advanced notice by phone! The two plumbers were prompt, courteous, and took care of the job ahead of schedule. They had all the tools and parts they needed on-hand. Payment process was easy and the price seemed fair enough. We went with them based upon a friends referral and I would recommend them.

  • Review 48 (2024-05-28 - Rating: 5)

    I’ve had multiple interactions with the folks from Colonial and each one has been positive. Whether it’s a technician, plumber, or someone one the phone I’ve always received great service.Today, Nick quickly identified the problem with my heat pump and fixed it right away.Also, a big shout out to Everett who rearranged an appointment to get Nick to me on the same day that I called.

  • Review 49 (2023-12-09 - Rating: 5)

    I had an issue with my unit and the part was on back order for 200 days. Colonial was able to find a universal part for my unit that worked and we are now good to go! I will definitely use them again!!

  • Review 50 (2022-11-30 - Rating: 5)

    JR did an excellent job with venting an exhaust fan for us. He left the workspace clean upon completion of the job and was great to work with. We also had a new furnace and AC installed last year and continue to see energy savings from it. Were very pleased with the quality service we have received and will definitely continue to recommend Colonial Plumbing and Heating!

  • Review 51 (2023-06-15 - Rating: 5)

    Ive used Colonial in the past for my plumbing issues, so they were my first choice when I had an AC system issue. The technician arrived on time, was very friendly and knowledgeable, and explained everything to me very thoroughly. He did not try to upsell me on anything I didnt need and was very responsive to all of my concerns. I would highly recommend Colonial Heating and Plumbing to everyone.

  • Review 52 (2023-07-27 - Rating: 5)

    This is the second time I have used Colonial Plumbing & Heating. Just like the first time they were about to get me an appointment quickly. Nick was the technician who came out to see what was wrong. He explained everything and even noted things that I should have looked at so that the unit will continue to work properly. Was able to find the problem quickly and had it fixed quickly.

  • Review 53 (2022-07-26 - Rating: 5)

    CD was very knowledgeable, professional, and maintained a clean work space. He was very prompt and so was the office staff. She kept us informed of each and every step, and that made the process a lot easier. They gave us a quote on both repairs,and stood by their estimate,which was very reasonable. I would most definitely recommend them to anyone needing a plumber. Great employees and office staff.

  • Review 54 (2024-03-21 - Rating: 5)

    New heat]pump install.As always, the techs were prompt, courteous and professional.Nothing but excellent service from these folks, always.Heat pump is working great!

  • Review 55 (2021-06-07 - Rating: 5)

    Tony was very nice and professional. He worked quickly and made me aware of everything that he was doing. You could definitely tell he was very knowledgeable about plumbing! In fact, he diagnosed the issue with all three of my bathrooms within 10 minutes of being here! He even provided preventive tips as he worked! That was a great value added service!!!Update: (I received two separate requests for feedback, but could only make one post.)Joe was also very sweet and professional. It was a pleasure meeting and talking with him! Joe was very thorough in his assessment of my two heat pump units. He did not rush and was careful to evaluate each system one at a time and ask me if I had any concerns or questions. I will be sure to request him at my next maintenance service!

  • Review 56 (2022-12-24 - Rating: 4)

    The technician that came out to assess my heating unit was very helpful and very professional. The only reason why this is not a 5 star rating is because the amount of time it takes to receive an estimate of repairs. My appointment was on a Tuesday early morning and by that Friday I had not received an estimate. I have a 10mth old and this has been the coolest it been in a while. I just wish the estimate for repairs were giving in a timely manner.

  • Review 57 (2023-03-18 - Rating: 4)

    I really appreciate carter for coming out and fixing what he could fix on the issue with my water pressure tank and switch. Even though switching the switch didn’t help he didn’t stop til he figured out what it could be. Even though I didn’t go further with the service for now I appreciate everything he did and the knowledge he gave me on what the issue really could be. Definitely don’t mind calling colonial plumbing again for service ! Thank you !

  • Review 58 (2023-03-28 - Rating: 5)

    Tony and his assistant installed my new gas line to the generator. His first visit was great- installed the line from generator to the meter and performed the propane to natural gas conversion on the generator itself. Tony then returned after the gas had been turned on by Columbia and bled the air from the system, leak checked and fired up generator to confirm operation. This entire service occurred within 2 days of the gas line being installed by Columbia. Kudos to Tony, his assistant and the many fine folks at Colonial Plumbing. Could not be happier!

  • Review 59 (2022-12-16 - Rating: 5)

    We had Carter and Andrew arrive on time to remove existing toilet and vanity. Later that day, after another company replaced the sub floor and flooring in the bathroom, Carter and Andrew returned to install a new toilet and vanity. I have rarely been so impressed with two young professionals. They were polite, friendly and respectful. Most of all they did any amazing job! Everything was done correctly and we have no doubt it will last a long time. I will call them for any future plumbing needs.

  • Review 60 (2024-01-10 - Rating: 5)

    We greatly appreciated Colonial Heating and Plumbings professionalism, knowledge, and friendliess. They were timely and helped to greatly improve our air quality. Thank you so much!

  • Review 61 (2022-11-11 - Rating: 5)

    Cullen came out but I had lost commercial power so they reschedule. Power came back on and I called the office and they were able to have Cullen come back out same day. The maintenance was thorough as he spent time watching and inspecting the system as it operated. Explained further the type of systems I had in the house and how they operated. He let me know the age of the systems and about when they might have to be replaced. I am part of their membership plan ( don’t recall the name) and for $26.25 a month I feel I have a piece of mind that I have a company ensuring two of my major systems in the house are operating effectively, efficiently, and safely. Plus they do plumbing so I have a go to company when needed for this system as well.

  • Review 62 (2024-04-23 - Rating: 5)

    Annual cleaning of hvac equipment great customer service needed some service work, fixed same day. Very nice to work with!8/22 Cullen did my service today very nice and professional they always do a great job.11/7/23 Kyrios performed our maintenance he is always so pleasant and explains things so well. he always goes above and beyond when he is here.4/23/2024 maintenance performed by Nick and another employee. Both guys did a great job. One was outside the other inside. Had an issue with heat pump and it was fixed within minutes. Always great!

  • Review 63 (2023-08-28 - Rating: 5)

    Landon was very professional and polite. He answered all my questions and resolved the issue. I highly recommend him and this company. And they came the same day I called, which was awesome.

  • Review 64 (2023-03-01 - Rating: 5)

    Jacob arrived 10 mins early, ready to évaluate the problem. Once identified, he told me the price, completed the work, I paid him and he departed. Very polite, and good communications . Done in a timely manner. Excellent service.

  • Review 65 (2022-12-28 - Rating: 5)

    The technician, Tony, was very professional and great at his craft. He was able to stop the leak at the shower arm joint inside the wall without removing any tile or sheetrock. In the past they were also VERY knowledgeable about my geothermal heating and air systems. Highly recommend this company!

  • Review 66 (2022-03-30 - Rating: 5)

    I am a new customer to Colonial Plumbing in Colonial Heights Virginia and am writing this review of a service call they conducted at my home in Hopewell Virginia on 30 March 2022.About 2 weeks ago I noticed a leak coming from the hot water handle of our shower. I know very little of plumbing and prefer to hire a professional. Not having the need for a plumber I began a web search for local plumber on the web. Wow what a shock, bad reviews on most. Colonial Plumbing came up as being good so I gave them a call. The lady took my call and was both courteous and very professional.Today was appointment day and their plumber showed up early for the appointment. He introduced himself as Tony Brooks and confirmed that I was the customer. He was in a company truck and wearing a company uniform. I explained what was wrong with the shower. I also asked about 2 other plumbing problems and he got right onto business. He had some trouble with the shower handle as it was stuck from rust. He had to leave for over an hour to find a replacement valve stem. He went to 3 different stores to find one that would fit our shower. He then installed it no problem. He took care of the other minor plumbing issues in good order. He asked if he could help with anything else and I said no. He then went to his truck and prepared by bill. That’s when the homeowner starts to cringe. At least I do. He reappeared at my door and I asked if he offered a military or senior discount. He said Colonial has a senior discount and he had applied it already without being asked. He also honored the web coupon for $25 off $100 or more. The bill was reasonable for the 3 hours of time, super effort and parts.The bottom line here is I have found my permanent plumber. Colonial Plumbing from the first call I made to the time the job was completed was outstanding in every area of customer service. They truly deliver professional results. As for Tony, he represents their company in the highest standards of professionalism coupled with a caring attitude and willing to go the extra mile for his customer. If you need plumbing done on time by a professional at a fair price direct your call to Colonial Plumbing in Colonial Heights Va.

  • Review 67 (2022-05-06 - Rating: 5)

    Noah came by to look at our office space that needs a minisplit installed. He showed up on time, worked efficiently and courteously and was incredibly cordial and kind as he was there. He answered all of our questions and gave us a quote before he left. It was one of the best first experiences I have had with a service provider like this, and we are happy to be working with them on the purchase and install of our new system.

  • Review 68 (2022-07-20 - Rating: 5)

    Had already purchased the flushing component to toilet so Noah and Carter just took care of that as well. Very responsible, on time, timely completion of service; gave warranty information and tips on deodorizing dishwasher orders as a result of faulty disposal as well as tips to ensure continued operation of new system; cleaning, etc. very professional and personable. I will always use and recommend Colonial Plumbing for FIRST CHOICE!

  • Review 69 (2022-10-25 - Rating: 5)

    Called Monday and got a next day service call. Our boiler would not turn on. Nick showed up on time, checked out the boiler and had the issue diagnosed within 10 minutes. As he was taking care of the issue, Nick carefully explained what was the problem, how it happens and the fix. Very impressed with his professionalism and knowledge. Thank you Nick!

  • Review 70 (2019-08-13 - Rating: 5)

    The best! The staff is always kind and accommodating. May not always be able to come right then, but theyll do their best to schedule as soon as possible. Always had very satisfying customer service. Ive used their services since I moved to Chester 17 years ago. They listen to concerns and the techs even dont mind me watching as I pick up a few tricks of the trade! Great folks and I trust them in my home! Thanks for all the times youve been there to help!

  • Review 71 (2023-12-13 - Rating: 5)

    Awesome work done! This guy knows his job and went above and beyond the call of duty for my homes needs. My pipe was rusted so he spray painted it. Great job all the way around! Thank you, Matt!

  • Review 72 (2023-02-21 - Rating: 5)

    Landon & Jordan were amazing! They came as soon as we had the new water heater, removed the old one, cleaned all the remaining water out of the drain pan and got the new one in all within 2 hours. They were kind, personable and tidy, making sure the old water heater didnt drip all over our attic, 2nd or 1st floor.

  • Review 73 (2021-02-28 - Rating: 5)

    The woman who took my call was very nice. The plumbers were able to come the next day and they arrived on time. They were personable, professional and solved my problem. They were respectful of my house (floor). Maybe not as inexpensive as a real small business, but very responsive and I would definitely use them again.

  • Review 74 (2022-11-01 - Rating: 5)

    We are long time customers of Colonial Plumbing and Heating and appreciate the good service and prompt attention. Today we had our heating system maintenance checks. Cullen was a pleasure to work with.... kind, thoughtful and thorough in his work and even took time to teach me about how a gas furnace works! Thank you. We appreciate your good work.

  • Review 75 (2022-06-24 - Rating: 5)

    The service for our instant-on hot water tank from Colonial (especially Jeremy - service rep) was exceptional and I highly recommend. I cannot express how good and timely their service is. Its not easy to find anyone for good service (especially in an emergency situation), but you wont find anyone better than Colonial.

  • Review 76 (2023-08-03 - Rating: 5)

    I made a call for a service tech to come and check my A/C Anna gave me an appointment for 8/7 imagine my surprise when I got a call saying they could come today! Donnie took care of my problem and had me up and running in no time! Very professional service all around!

  • Review 77 (2021-08-17 - Rating: 5)

    Came early! The technician was efficient and knowledgeable. He followed COVID protocol and I didn’t have to ask! The prices were reasonable and everyone I worked with was very personable. This was my second time using Colonial Plumbing and I will again.

  • Review 78 (2021-10-09 - Rating: 5)

    Joe came out and helped get our AC going properly. Spent an hour going over our system and recommended we get a new system (ours is 18 years old). Joe has been out her so many times over the years servicing us and its nice to have that personal touch. Because of his professionalism and knowledge, I feel comfortable taking him up on his recommendations.

  • Review 79 (2021-08-24 - Rating: 5)

    Had a leaking pipe from the bathroom sink. Called about 10:15 AM on Monday, and they scheduled me for 7:30 AM on Tuesday. Two nice young technicians showed up right on time and began evaluating the problem and gave me a quote. After giving them approval to do the work, they started right away. They found another leak while working and repaired that, also. Finished the repairs, cleaned up and gave some advice on keeping the drains clear. On time, job done in a timely manner, and two nice friendly young men! Will call Colonial Plumbing & Heating again if I need more work done! Thank you, for a timely response and a job well done!

  • Review 80 (2020-01-15 - Rating: 5)

    Phenomenal experience with Colonial Plumbing! This was my first time using this company and I selected them based on the number of superior reviews they have received. I was not disappointed! Thank you so much Gary Guay for following up on every single detail and doing so in a timely manner with a pleasant attitude that makes me feel valued as a customer-- a very rare occurrence in this day and time. Also, the receptionist who initially answered my call seemed genuinely interested in helping me. Keep up the good work Colonial!

  • Review 81 (2024-09-05 - Rating: 5)

    After having been given the runaround by some other plumbers in the area, I was pleasantly surprised by Colonials response. They showed up on time, gave me an accurate quote, scheduled the work and got it done in a quick and professional manner. Jacob and his associates were really great to work with.I hope to not have more plumbing issues but if I do, I wont hesitate to call them again.

  • Review 82 (2024-10-21 - Rating: 5)

    Second time over the last 3 months Carter has visited us. He does quality work and explains all to us. Last time he replaced our kitchen sink faucet. Today (11/12/2022) he replaced our hot water heater valve. He is very professional and customer friendly. A definite asset for Colonial Plumbing. Sincerely Ed & Susan

  • Review 83 (2022-08-07 - Rating: 5)

    I called them yesterday because we had a water line break from our dishwasher and had water on our kitchen floor. the plumber on call contacted me in less than an hour and was at our house in about 30 to 40 minutes. he had it fixed and taken care of in no time and was in and out. the customer service was great he was very professional and I would definitely contact them again for my plumbing needs. I highly recommend them

  • Review 84 (2022-10-11 - Rating: 5)

    The Technician was absolutely the best, Im so Glad that I called your company, I had been been dealing with this problem for 16 months with no resolve from my previous service company. He had so much knowledge and experience about the repair needed. The repair was quick and my problems were over, only wished I called you guys sooner.Thanks Mike Harris

  • Review 85 (2022-05-19 - Rating: 5)

    Colonial Plumbing and Heating is excellent, and we are truly grateful for their professional organization and team. Donnie did a great job with the system maintenance of our AC units today. He was professional, kind, and went the extra mile to ensure the job was done right. Outstanding customer service! Highly recommend Colonial Plumbing and Heating!!

  • Review 86 (2022-03-18 - Rating: 5)

    Colonial Plumbing and Heating has been our family go-to company for many years! Excellent service always! Donnie was a first time technician that was customer friendly, professional and knowledgeable - highly recommend this company! Keep up the great work!

  • Review 87 (2019-11-07 - Rating: 5)

    Joe from Colonial Plumbing and Heating is always reliable, knowledgeable, and courteous. As always, he did our semi-annual inspection and explained everything that he did. Thanks so much for the great service. Gene left just awhile ago and did the same outstanding service for the fall checkup as Joe did in the spring. I am appreciative of his concern for my well being and have confidence in his recommendations.

  • Review 88 (2019-07-05 - Rating: 5)

    I was very impressed with the extremely fast response I received from Douglas. They were at my house within the hour which is very impressive for a plumbing company. When I showed him where the water was flowing out of my water heater he knew exactly what was wrong. He was professional and very well educated. He gave me and my husband my options and we had a new water heater installed within 3 hrs. He didnt try to sell me the highest option but yet the smartest option and for that I appreciate him. He had a younger guy with him that he was teaching along with him and he was very respectful as well. Bottom line I would recommend this company to everyone!!

  • Review 89 (2024-03-22 - Rating: 5)

    Excellent service and workmanship. Honest about issues and replacement needs. Efficient and explanatory jargon helped make repair decisions easier for my needs.

  • Review 90 (2019-10-24 - Rating: 5)

    Our family has used CP&H for well over 25 years! They have always done a great job and always been so quick to help! They stand behind their work! Gene came out on the Oct 23 and represented the company well! Thank you Gene! They check our equipment every year-in the spring and fall and have saved us money! And with coupons, they haves saved us even more! We have recommend the company to so many over the years and will continue to do so! Thanks to everyone for the great service and the good people that work here!!!!!😊

  • Review 91 (2023-03-16 - Rating: 5)

    I had an emergency situation Monday morning (13th) at our home with a shower faucet. I called Colonial immediately. McKenzie had Britton at our home within 30 minutes. Britton in turn had Jacob and Hector respond within an hour. Jacob did an excellent of installing new shower heads and lines. He was very neat polite. The cleanup was over above my expectations. thank you

  • Review 92 (2019-10-31 - Rating: 5)

    Amazing experience!! Noah, started off amazing, and the miss in the office was totally awesome and Tim and the crew got me all hooked up. From start to finish 36 hours cant beat that. Amazing company and Crew. Thank you so much for taking great care of my son and I. Customer for life. If your in their service area do not look anyplace else, you will be wasting your time. Thank you all so much.V/RPaul

  • Review 93 (2024-02-29 - Rating: 5)

    Carter is a 10! He was on time, was polite and he knew his stuff. Job was completed and I am very satisfied.

  • Review 94 (2019-05-17 - Rating: 5)

    I had issues previously with another company from my home owners insurance failing to show up and when they did they didn’t fix the problem. I called this company because of their experience and contribution for a Special Olympics event that is special to me. They were able to quickly schedule me for a next day appointment. Was supposed to be here at 12:30...not only was he on time but he was early! Carlos quickly diagnosed our problem, and was patient with me trying to get my home warranty people on the phone about the diagnosis. He was able to outline the cost for everything for us, quickly fixed the problem, and was friendly. I will definitely be using this company again.

  • Review 95 (2020-05-23 - Rating: 5)

    Colonial Plumbing was super fast with getting my unit repaired. The phone representatives and Gene the HVAC technician were friendly and understood the urgency of getting my unit fixed. Gene was dispatched to my home, thoroughly explained to me the issue, ordered the part, and returned the next day to repair my unit. Thanks so much Colonial Plumbing & Heating for such great service at a very reasonable price!

  • Review 96 (2024-08-26 - Rating: 5)

    Nick did a great job. Kept me informed.

  • Review 97 (2020-01-14 - Rating: 5)

    If youre looking for quality plumbing work, reasonable prices and friendly, knowledgeable and personable technicians...look no further! Youve found all of that right here! The staff here scheduled me in right away...literally within hours of my phone call. The tech, Brandon, let me know he was on the way. He was punctual and ready to do his best, even though it was a late call. He was so great to deal with! Sweet, efficient and FUNNY! He took my worries off my plumbing troubles while he was in my home. He ended up having to come back a second time, and it was like having a friend come for a visit! Even my dog...who is men-shy...LOVED HIM! Miss Jordan came the second day also. Another great member of the staff! I adored her! She was such a pleasant, warm and friendly woman. She smiled the whole time she was in my home 😃 Very sweet and professional gal! Ill defintely call on Colonial Plumbing & Heating again...if and when I have plumbing issues in the future!

  • Review 98 (2022-09-29 - Rating: 5)

    Tony was informative and very helpful. He checked our pipes for possible leak and found none. He explained thoroughly what the issue might have been. He also checked our fireplace and explained how it could be hooked to a propane source. He was very helpful and efficient.

  • Review 99 (2019-03-28 - Rating: 5)

    Posting a comment is rare for me but I felt it necessary in this instance. Travis was prompt, polite, professional and knowledgeable. He was meticulous and thorough in his effort to resolve my plumbing issues. I feel comfortable rating him highly and the company as well (if the other technicians embody the same professionalism and work ethic I saw today).

  • Review 100 (2021-08-26 - Rating: 5)

    CP&H came on time. That impressed me already. The fellow who fixed my AC was knowledgeable and educated me on my AC which was also impressive.The cost was nominal. I was expecting it to cost around $500 to repair and it was $75 less so that comforted me as well.My system is now working like new! Its actually too cold for us so the thermostat is at 74 now. Thanks a lot.

  • Review 101 (2015-11-21 - Rating: 5)

    Unsurpassed customer service from technician as well as expert knowledge of the function he performed for me. He very patiently explained the best way to achieve the result I needed. The service was top notch. The office staff was very helpful in getting me the service on a specific date due to new appliance installation. Each time I spoke with the staff they were very friendly. It is unusual to find such great customer service! I highly recommend this company.

  • Review 102 (2020-11-20 - Rating: 5)

    The technician arrived on time for my preventative maintenance inspection. He thoroughly cleaned and inspected my furnace for any issues. He explained what was being checked and told me how things should look and what certain readings should be. He wore protective coverings on his feet to keep things as clean as possible, too. I’m very satisfied with the service.

  • Review 103 (2024-09-23 - Rating: 5)

    Courteous and efficient service. discussed items to monitor for future efficiency.

  • Review 104 (2021-05-10 - Rating: 5)

    Joe was very professional in the way that he handled this visit. He explained everything in every step of his checking our air conditioning systems. He was careful to point out parts that were not performing up to capacity and also explained what would happen if they failed and the consequences that would follow. As always, we are very appreciative of the service that Colonial Plumbing and Heating provide to our home.

  • Review 105 (2019-06-19 - Rating: 5)

    Company came out on the first day of my service call and took great care of me when my A/C went out. Carlos had excellent customer service and explained everything as he went along so that I could understand from a homeowners perspective. Great 5 star service in my opinion!! Would call again and refer to friends and family. -Kindle W.

  • Review 106 (2023-07-25 - Rating: 5)

    Friendly and efficient technician. I was late but he was very professional. Went about his work with very good attitude. Showed me what he was doing and why. Thanks for great service!

  • Review 107 (2023-03-29 - Rating: 5)

    I had these guys out to repair a pipe that has burst during winter freeze a couple times. They suggested switching out to PEX so the risk of bursting wont be as bad and since it didnt cost much more, great idea. Friendly, on-time and work well done.

  • Review 108 (2019-05-10 - Rating: 5)

    Thank you so much for the excellent service I received today. The two young men who responded promptly to the service call for my air conditioning unit today did a marvelous job at trouble shooting and fixing the problem. They were very professional and courteous. The unit is working like a charm now and I appreciate a job well done!

  • Review 109 (2021-07-23 - Rating: 5)

    Tony arrived on time to look at our leak and also find out why our well water pressure was low at times. Tony was efficient in diagnosing the issues. He took the time to answer all my questions. Will definitely use Colonial Plumbing again.

  • Review 110 (2022-07-09 - Rating: 5)

    Tony was fast and did a great job of unclogging a drain and flushing our hot water tank. He is very friendly and gave great advice. Colonial Plumbing has always been my go to with all of my plumbing needs.

  • Review 111 (2022-12-22 - Rating: 5)

    Mr Brooks and his team did a wonderful job, all were very courteous, knowledgeable and professional. I highly recommend them and would use Colonial Plumbing again. Thank you!

  • Review 112 (2023-03-27 - Rating: 5)

    Cleaned the flame sensor on our York gas heating system. He was on time and very nice. Based on our several interactions with the company I would certainly recommend them.

  • Review 113 (2023-09-15 - Rating: 5)

    The guys that came to fix a broken sewer line were the greatest.Very professional and explained everything and showed me what they were doing. Ive used this company many times and the service is always the same. Thanks. Hard to get that now a days.

  • Review 114 (2023-02-14 - Rating: 5)

    Emergency service call to repair a significant leak in a difficult to access cramped crawl space. Landon and his partner were courteous and professional and completed the work in a timely manner. The emergency service was not inexpensive, but the cost for the expedited service was disclosed when the service appointment was scheduled.

  • Review 115 (2019-05-13 - Rating: 5)

    I have been using the services of Colonial Plumbing both at my home and my office for many years. Ive been very satisfied with quick response and excellent service. The plumbers and HVAC workers are well trained, prompt, friendly and neat. The scheduling staff is very friendly and helpful.Gene started helping me last year for HVAC maintenance and problems. He does superb work. He’s very knowledgeable, friendly and hardworking. He does an extremely complete evaluation and treatment. He goes out of his way to be helpful. I always ask for him for my HVAC needs.

  • Review 116 (2022-11-16 - Rating: 5)

    I discovered that the horizonal metal pipe running to my septic system, from the washing machine was completely corroded and I had standing water under my house. I call Colonial Plumbing and was told that a technician would not be able to be at my house until Tuesday (I called on a Thursday). I was told that if an opening came up I would be the first to be called. Thirty minutes later I received a call and was told that a technician would be at my house in thirty minutes. Jacob responded and fixed the problem. He was professional and knowledgeable. Thank you.

  • Review 117 (2022-01-27 - Rating: 5)

    Tony Brooks came out and did a very thorough job. It took a lot of effort because the sewer line was clogged up badly. He ensured everything was working properly before he left and provided some valuable advice about getting with the city Utility Department to get a cleanout installed. He was very patient and persistent in accomplishing the job. I appreciate his hard work.

  • Review 118 (2024-10-28 - Rating: 5)

    Lawrence arrive on time to fix my drain problem and was courteous. I would recommend him a thousand times if I could.

  • Review 119 (2019-11-25 - Rating: 5)

    We just had a new heat pump with gas backup installed. All of the service was prompt and friendly throughout. Communication was great. They worked with us on customizing the install to our needs. I couldnt give a higher recommendation!

  • Review 120 (2019-11-12 - Rating: 5)

    Joe was very courteous and professional. He did a thorough HVAC inspection to ready my A/C unit for the coming summer season.Thanks, JoeThis Fall, Joe came out and did a thorough job of making sure our heat system was ready to take on the coming winter chills. Very courteous and professional.

  • Review 121 (2023-01-25 - Rating: 5)

    Matt and Lee were on time, explained the work to be done, and had our problem resolved in a short time. I will make sure to recommend this company to anyone needing the services they provide at a reasonable cost for quality work.

  • Review 122 (2020-07-21 - Rating: 5)

    I can’t say enough about how awesome the Technician Joe Orlando is. My A.C. was out and he came a whole day earlier. He had everything back up and running in a matter of 30 minutes. Super professional and very upfront with details and costs. I’m very thankful. Do yourself a favor and choose Colonial Plumbing & Heating.

  • Review 123 (2023-03-08 - Rating: 5)

    Great service! Showed up on time . Were kind quick and efficient. Price was reasonable as well. Will definitely call them again in the future if I need any repairs.

  • Review 124 (2023-12-13 - Rating: 5)

    Great service! Friendly and experienced workers. Quick to respond to any issue Ive had. Mark me down as a happy customer! Thanks guys. Thumbs up!

  • Review 125 (2020-01-09 - Rating: 5)

    This is a long review but as Colonial Plumbing & Heating was again voted the best of the best , my recent experience with this company deserves it. Our regular Fall maintenance checkup was scheduled and performed by our favorite and trusted technician Gene on Tuesday, October 29th. We mentioned to Gene before starting we had noticed a vibration when the system was running in the attic area. Not noticed before. Gene immediately went to working through the check list in the attic area and.......with expert knowledge and a sharp eye identified the issue. He took pictures and showed to my husband and I. Explained all in detail. My husband being a retired master electrician knew what he was talking about.A part replacement was needed to correct the issue. We went over all info and the part order was put in that day. Well, we received a call back from a very nice Office staff person, Opal that very afternoon stating the part would be ready Friday, November 1st and set up an early a.m. appt. to come back and finish the repair. Arrived on time, Gene and tech helper Jed Performed the intricate and detail work in the attic work environment. A piece of our equipment was even removed taken outside, power washed, cleaned to their satisfaction for maximum efficiency for the new replacement restart. This was above and beyond and some of the most outstanding service we have ever experienced. My husband made a very complimentary comment to the men regarding this. When all completed Gene and assistant Jed checked and rechecked temp.ranges, thermostat and all to their satisfaction and ours of course before leaving. Knowledge, expert eyes and ears for sound saved what could have been a very difficult situation down the road had this not been caught at this time. We did not mention that we have a whole home Generac backup system tied into this heat/air system when loss of power which Gene was aware of. So, we continue to use your company for everything we need in the future and commend this technician, Gene for the catch and for excellent customer service from the office staff. (I told you this was a long review)!!!!! Well deserved.Thank you.

  • Review 126 (2022-02-24 - Rating: 5)

    Nick came out for a third visit from Colonial this winter to address issues with our mini-split that weve had since Colonial installed it for us three years ago. It appears the third time is a charm: Nick found an installation issue (failure to caulk around hole where lines come into the house, directly behind indoor unit, causing unit to misread interior temps) was causing all of our issues. Mistakes happen, and Ill bet Colonial is telling their installers to insulate around holes they drill through walls for mini-splits from now on. Kudos to Nick for figuring it all out. Were still good with Colonial. Theyre a decent service provider, friendly knowledgeable people, and much better than most.

  • Review 127 (2018-07-06 - Rating: 5)

    The service from Carlos and Josh (Joshua I believe) was great. They called ahead as a courtesy and arrived on time. They immediately pointed out the issue and repaired it pretty quickly. They were both very professional. Will definitely refer them to friends and family in the future.

  • Review 128 (2024-03-25 - Rating: 5)

    Carter and Jordan did an excellent job. Fixed kitchen piping issue. Clean, efficient, quality work.

  • Review 129 (2022-10-27 - Rating: 5)

    Tony Brooks is an excellent service technician! He was punctual, professional, and efficient. He repaired 2 outdoor spigots for me. Of course, I’m pleased that they no longer leak!

  • Review 130 (2022-12-09 - Rating: 4)

    I recently had my gas logs replaced. Customer service was excellent and the Plummer who installed my new logs was professional, friendly and efficient. My only negative was the price they charged me for replacing a set of logs.

  • Review 131 (2018-07-10 - Rating: 5)

    Carlos came to the house first thing this morning and the politeness and professionalism that was shown was refreshing. Carlos made sure our system was working properly and cleaned the system over and beyond our expectations. Great company and superior service. Glad we have them come out and make sure our system is ready for the heat.

  • Review 132 (2024-01-18 - Rating: 5)

    The technician Nick was polite and knowledgable, and communicated our options for a repair as well as a way to save on future repairs with regular the maintenance program.Thanks!

  • Review 133 (2023-05-24 - Rating: 5)

    The Plumbers arrived when they scheduled. The guys did a professional job in a timely manner. I would recommend Colonial Plumbing and will use them for any future plumbing work that I may need

  • Review 134 (2019-04-23 - Rating: 5)

    On Saturday, my hot water was extremely hot, then Sunday (Easter) I did not have any hot water by 4:00 pm. I had to go to work and figured I would send an e mail explaining my issue. Monday morning, I checked my phone to see that Anna had called and left me a message. I phoned the office approximately @ 10:30 am and by noon, my problem had been fixed! Lee & Doug were awesome! They did not have the parts I needed but went to get them and replaced my water heater thermostats and made sure everything was working properly before leaving. I was expecting to be days with out hot water but had it back in less than 2 hours from the time I spoke with the office! Thank you again!

  • Review 135 (2023-07-03 - Rating: 5)

    Landon was so awesome! He was calm and confident that he could fix our problem easily. He saved our 4th of July! Total 5Star service!

  • Review 136 (2024-09-04 - Rating: 5)

    From calling to schedule an appt to getting the work done took less then 24 hours!!! Lawrence and Will was exceptional, they both was friendly and got the work done to replace my Water shut off to have my water and ice maker working on my new Refrigerator,,,,, Thank you again , I will use Colonial Plumbing if I ever need them again

  • Review 137 (2019-05-25 - Rating: 5)

    They repairmen were courteous and efficient. They were respectful of my time and identified and fixed the issue with no hesitation. I appreciate their professionalism and Im extremely satisfied with Colonial plumbing & Heating. Great experience. Thank you for your excellent service.

  • Review 138 (2019-08-08 - Rating: 5)

    Colonial Plumbing & Heating did an outstanding job fixing the leak in our home! Doug was very professional and courteous!!!! He took the time to speak with us about what happened and answered all our questions. Thank you CPH for your professionalism and kindness! God bless always!

  • Review 139 (2019-11-16 - Rating: 5)

    Joe Orlando worked hard and fast to get the heat back on. He offered very good communication. He has a great work ethic as evidenced by working while in pain and never displaying his discomfort. Mr. Colonial owes this man a fine Christmas bonus.

  • Review 140 (2021-08-06 - Rating: 5)

    Called on a Tuesday, they were scheduled to come out Wednesday, however, plumber called in sick. Let us know first thing and rescheduled for following day. Two plumbers arrived at 7:45, dressed neatly in a company uniform, very polite and professional. Unable to unclog drain, replaced pipe in no time and left by 10:00. Very pleased with their work and professionalism!

  • Review 141 (2019-05-24 - Rating: 5)

    I was very pleased with the work that Carlos Avila technician perform on my central air unit. Carlos after he looked at my central air unit he explained to me what needed to be done an he fix it. I was very pleased with his work he is a very good technician outstanding job well done.I will recommend my family and friends to Colonial Plumbing and Heating Company.

  • Review 142 (2023-11-20 - Rating: 5)

    Colonial Plumbing has come out several times for different issues. They came out fast. They are always professional and they fix the issues.

  • Review 143 (2019-12-10 - Rating: 5)

    I had a wonderful experience with the Colonial technician. He was so polite and friendly. He was early, took his time to address all of my concerns, and the $89 diagnostics fee is very reasonable.

  • Review 144 (2022-11-23 - Rating: 5)

    The team at Colonial is all-around awesome. From the person answering the phone, to the technicians coming to the house, to the Kester family that owns the business, these are top notch people who give you exemplary service!

  • Review 145 (2020-05-01 - Rating: 5)

    I have always been pleased with the quality and professionalism of the Colonial Plumbing and Heating Company technicians. Gene Miller was professional and thorough in his semi-annual inspection of my air conditioning system. Thank you for making sure my system is A okay.

  • Review 146 (2019-09-13 - Rating: 5)

    I would recommend Colonial Plumbing and Heating to my family and friends as they provide great service and in a timely manner. The staff is always courteous and knowledgeable. Rates are economical to fit your budget. Thanks so much for taking care of my needs.

  • Review 147 (2020-05-29 - Rating: 5)

    Customer service was very polite and helpful. The technician Walt arrived within 45 minutes of our call and fixed our issue in less than 30 minutes. Very friendly and professional Employees.

  • Review 148 (2018-07-19 - Rating: 5)

    Joseph Orlando called ahead of time to advise when he would be arriving at my home and showed up ahead of the time he mentioned. He was very professional and kept be abreast of everything he was doing with my air conditioning units. Afterwards, he advised me of the condition of each air conditioning unit and advised me about the pressures, amps and supply and return air temperatures for the units. I was completely satisfied with the service he provided.

  • Review 149 (2021-05-20 - Rating: 5)

    Joseph seems to be very knowledgeable in repairing our heat pump. Due to the hot weather this week we were so excited that he could get us nice cool air today. Thank you Colonial Plumbing & Heating.

  • Review 150 (2019-07-15 - Rating: 5)

    The staff and crew at Colonial Plumbing were the best!!! For almost two weeks we had tried unsuccessfully to get someone from our home warranty company to come out and repair or replace our HVAC system. With temperatures soaring in the high 90s conditions in our house were not pleasant. We called Colonial Plumbing on a Saturday afternoon and Carlos was here within the hour!! He diagnosed our problem and said that he could have someone here to replace the system first thing Monday morning. True to his word,, the crew showed up shortly after 8 a.m. and were finished by 3:30 p.m. I highly recommend Colonial Plumbing.

  • Review 151 (2023-03-28 - Rating: 5)

    Outstanding work by your team. Arrived ready to work and finished work in a timely manner. Did an outstanding job evaluating the water heater and gi ing options for repair.

  • Review 152 (2019-10-06 - Rating: 5)

    Carlos did a wonderful job diagnosing and repairing our issue. He was timely, efficient, and communicated with us the entire time. We are thankful for this company who always goes above and beyond to get the job done! Thank you, CPH!

  • Review 153 (2023-06-15 - Rating: 5)

    Tech was knowledgeable and professional. This slab leak had me so frustrated but this technician came in fixed the problem in a timely manner. Work done right and efficiently.Landon ,thanks again for a job well done.

  • Review 154 (2021-05-10 - Rating: 5)

    Brandon and apprentice Ethan arrived early and completed the (gross) job quickly and with almost literally not a drop of mess on my bathroom floor. Very professional and courteous. Will use for all my plumbing from now on!

  • Review 155 (2020-06-10 - Rating: 5)

    Mr. Gene Miller has always been a professional with the service he provided. He afforded valuable information needed to keep my system up and running. True subject matter expert. Keep up the good work. See you in six months.

  • Review 156 (2020-04-16 - Rating: 5)

    Worked with Ashley to schedule an appointment for plumber service that turned out to be within less than 2 hours. Lee and partner showed up, called with details concerning the problem at the rental house, took photographs to show the damage and forwarded them to me, discovered the issue and set about resolving the solution. Later in the evening, Lee contacted me with approval information, which I feel confident was a not built-in service. Could not recommend more highly this company nor could i speak more highly of Ashley and Lee and her partner!!

  • Review 157 (2022-07-27 - Rating: 5)

    Donnie was excellent! He was professional and even took the time to explain things I could do on my own to help preserve my system. I will definitely use this company again

  • Review 158 (2023-06-23 - Rating: 5)

    The gentlemen who came to my home were on time and quite professional and as always did a great job. I have comfort in knowing not only did I get great service I also got a real quick appointment. My plumbing thanks you

  • Review 159 (2020-03-02 - Rating: 5)

    My experience with Colonial Plumbing was great. Their technician, Gene, was responsive and very helpful. The work was done quickly and professionally. They really delivered and for a reasonable rate.

  • Review 160 (2023-05-16 - Rating: 5)

    Checked for leaks under the house and made sure hot water tank was installed. He fixed what he saw wrong. I would highly recommend this company as the service man was very polite and professional.

  • Review 161 (2024-02-21 - Rating: 5)

    Had a great experience with Kyrios Courton today. He was very professional and polite. Great customer service as always !!

  • Review 162 (2021-08-14 - Rating: 5)

    Joe Orlando is a gentlemens gentleman and knows his stuff. He arrived when he said he would be here and explained what he needed to do as part of my maintenance contract for the AC system and game me an approximate amount of time needed to test the systems.

  • Review 163 (2022-03-28 - Rating: 5)

    Courteous and professional, through all aspects of my experience with Colonial Plumbing and Heating, from scheduling with the receptionist, to the service performed. I use Colonial for all of my heating/ a/c and plumbing needs. Im a very happy customer!

  • Review 164 (2020-05-19 - Rating: 5)

    Joe came into our home with the proper PPE and even wore boot coverings to protect the carpet a floors. His casual conversation was entertaining and appreciated while he did his work. We were very comfortable knowing that the work would be done correctly and efficiently. Joe reflects well on Colonial Plumbing and Heating. Thank you.

  • Review 165 (2023-06-30 - Rating: 5)

    Donnie was fantastic, did an excellent job. Very courteous, knowledgeable and thoughtful, took extra care to keep house clean during his service trip. Great job!

  • Review 166 (2022-07-13 - Rating: 5)

    Colonial Plumbing & Heating Co., Inc., replaced our Hot Water Heater and the hot water heater breaker switch today 07/13/2022. By Chuck, Noah G. And the Electrician Brad. They where all very professional. nice and respectful to us. Colonial Plumbing & Heating Co., Inc,. have been servicing us for many year.

  • Review 167 (2018-02-18 - Rating: 5)

    We never deal with anyone but Colonial for heating, A/C and plumbing -- Matt, Jose, Joe, and all the other service guys are great. They get there when they say they will, and they know their stuff. The girls in the office are pretty great, too -- always very helpful, friendly and professional.

  • Review 168 (2019-08-14 - Rating: 5)

    Carlos was great. Very thorough explanations of our problem and honest suggestions on what to look out for in the future. He offered some preventative measures we can do for ourselves. Fixed our AC issue and came back to replace a part for us so we could keep cool.

  • Review 169 (2020-01-15 - Rating: 5)

    I highly recommend Colonial Plumbing and Heating for any of your heating, cooling & plumbing needs! Old equipment, new equipment, they can fix it all! We recently had a backed up tub and toilet on an older piece of property we own. I gave Colonial a call and they sent Tony out. He came right on time, he quickly figured out our old plumbing septic pump was shot and he replaced the same day! We have used Colonial to fix water breaks/frozen lines at our barn and ranchers quarters; clogged lines in our home and they replaced our AC unit! Give them a call if you want quick, honest and reliable service!

  • Review 170 (2021-02-09 - Rating: 5)

    Had central heat and new ac system installed last week. From office staff to techs nothing but the highest quality. Would recommend them to anyone needing ac heat or plumbing work done. Keep up the excellent work guys.

  • Review 171 (2021-12-29 - Rating: 5)

    I love this company!Michael represents this company with professionalism and such consistent excellent service. He is so very, very polite, very respectul of my needs, neat in his appearance, and answers all of my questions. His knowledge results in a more comfortabe cooling and heating experience in spring and fall.He has serviced my heating amd cooling units for a couple of years now. I look forward to having him in my home. He has a positive attitude. It is a joy to know him.He also wished me Blessings and good health in the upcoming New Year.Dolores Hargrove

  • Review 172 (2021-03-03 - Rating: 5)

    Matt and his co-worker did and outstanding job. Friendly service, outstanding work, and a great price. I will definitely use their services again and will highly recommend them to my friends.

  • Review 173 (2020-05-18 - Rating: 5)

    My recent experience with CPH was very good and very thorough.We receive these inspections on our A/C and Heating systems to insure performance and to find any potential problems.Our experience with the CPH Tech was very pleasant, informative, professional, and friendly...he was very helpful and took care of all aspects of his assignment very well.We would recommend CPH to any and all seeking to keep their systems in top shape as the place to go.

  • Review 174 (2018-12-18 - Rating: 5)

    Joe Orlando came and performed our semi-annual HVAC inspection. Joe arrived and went directly to work replacing filters, checking air and temperature flow as well as checking and cleaning the gas furnace. Everything was done in a professional manner and upon completion he provided me an explanation of each of his actions and a good review of our system. We have had Joe before and he continues to provide quality service! I highly recommend Joe and CP&H for their quality plumbing and HVAC services.

  • Review 175 (2019-05-10 - Rating: 5)

    Eugene Miller is the consummate professional whose work ethic is superb. He takes pride in his work. Six years ago, I bought a Rheem heat pump and air conditioning system. Neither system has worked to my liking until Eugene serviced them! He really deserves a raise for his stellar knowledge and work ethic!

  • Review 176 (2023-03-29 - Rating: 5)

    We specifically ask for Matt when we need to have work done. He is an excellent plumber and knows his business. He is always right on time and does an excellent job. We will continue to ask for him in the future.

  • Review 177 (2022-02-18 - Rating: 5)

    Was thorough. Double checked to be sure he had completely resolved the problem. Explained what he had done, explained the company policy on recurring or residual problems. Cleaned the work area thoroughly. Would definitely use this company again.

  • Review 178 (2023-05-19 - Rating: 5)

    THE GUYS FROM COLONIAL P & H DID A VERY GOOD JOB REPLACING MY TOILET. ON TIME, DID WORK IN A VERY TIMELY MANNER, CLEANED UP AND REMOVED ALL PACKAGING. WILL USE THEM IN THE FUTURE IF NEEDED.

  • Review 179 (2019-07-08 - Rating: 5)

    Eugene came out to my house of the 4th of July to fix my broken ac unit. It turns out it just needed some routine maintenance. He was kind and super friendly and even explained the yearly maintenance that you guys offered. I will definitely be using you guys in the future!

  • Review 180 (2019-03-27 - Rating: 5)

    Just had a complete system replacement done by CPH. From beginning to end they were extremely helpful and professional. I had received a quote from another well know company but Colonial was able to easily beat it by thousands of dollars. The system is extremely efficient. The installers were all very professional and willing to answer any questions we had. I strongly recommend CPH to anyone looking for service, repairs and even complete systems. Thank you CPH!

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