Johns Plumbing, Heating & Air Conditioning, Water Purification and Electrical

Photo of Johns Plumbing, Heating & Air Conditioning, Water Purification and Electrical

Located in Colfax, North Carolina

Address: 228 Little Santee Rd, Colfax, NC 27235, United States

Phone: +1 336-932-8643

Rating: 4.5

Services

  • NFC mobile payments

Categories

  • Plumber
  • Septic system service

Photos

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    Our family has used Johns Plumbing, Heating and Air since 2008. My husband decided to give them an opportunity at our business, oddly enough, based on how clean and professional their trucks and teams appeared. 16 years later, weve not been disappointed. They show up at the appointed time, listen to us as we explain the issue, go to work, explain what they do or didnt need to do, and clean up the work space. The annual contract we have with them pays off in keeping the system in good working order so we have few issues in between inspections, and although it may be a different tech each year, each one is well versed in our equipment. Jordan S. showed up this week for the annual inspection he was professional, polite and efficient. We appreciate Johns.

  • Review 2 (2024-10-11 - Rating: 5)

    I would highly recommend Johns Plumbing for any plumbing issues. We have used them at our business and at our home. They are always on time, efficient, polite, neat and professional. Taking care of the problem and pleasing the customer are top priorities for them.

  • Review 3 (2024-08-27 - Rating: 5)

    Our AC went out in July on a 100 degree day. I called the office and the man who answered the phone was very nice and helpful. Diego was dispatched to our home the same day and got our AC fixed. Diego was very nice and professional. We appreciate you all.

  • Review 4 (2024-11-28 - Rating: 5)

    Needed some work done at our house, our plumber Paul Flynn came by and was super nice. Very knowledgeable about his work and nice to talk to. I would recommend his services.

  • Review 5 (2024-10-03 - Rating: 5)

    Justin & Connor inspected my sewer system to determine if roots were blocking the system. They had to enter through my toilet as they were unable to find my cleanout in my yard. They did an excellent job & found no blockages. I am extremely grateful for their professional & friendly manner & efficient work! They were also able to identify my cleanout. Thank you!

  • Review 6 (2024-06-13 - Rating: 5)

    I had a massive water leak under my house that I discovered late and I live with a well! Called Johns last night around midnight to get help. Michael was dispatched and shut my well off and let me know what was going on. Today the guys showed up and took care of the problem and they were very pleasant , professional and efficient ! The repair bill was actually less than I thought it would be and I am thankful for a fair price from a very reputable company! They care about their customers. The guys Answered my all my questions that I had and that helped me understand what was going on under the house!I would recommend Johns Plumbing to anyone needing plumbing repairs. If you need a plumber, call Johns FIRST, you wont regret it and you will be glad you did!

  • Review 7 (2024-07-02 - Rating: 5)

    Tech. Diego Talent was very professional, came out and diagnosed our AC problem. Service was excellent and he didnt try to sell us A Package that I didnt want/need. Be careful w other companies! Had a very nice experience. Would highly recommend to any homeowner. Fair Pricing!

  • Review 8 (2024-07-02 - Rating: 5)

    On Friday, June 28, Jimmy, from Johns Plumbing, came to repair my toilet and tighten my shower head. I noticed he also checked all the grab bars to make sure they were securely fastened. This was not something I requested, but something he did on his own, and I greatly appreciate him taking the initiative do this! It’s little things like this that continue to give me reason to use John’s (for over 45 years now) and refer Johns to people I know. Thank you for service beyond exceptional!

  • Review 9 (2024-06-26 - Rating: 5)

    We have used Johns Plumbing many times over the years. They consistently do a great job and their customer service is excellent! Special thank you to their service technician, Dakota, who has helped us out a few times. He was very professional, had a great attitude and was very polite and helpful. 😊

  • Review 10 (2024-10-21 - Rating: 5)

    Very pleased very professional they made us feel very comfortable we were worried it was going to be expensive Paul was very respectful and friendly he explained everything we will always call John’s for any repairs in the future and our family will as well ! I give you 5 stars because you earned it! Thank you so much !!

  • Review 11 (2024-01-25 - Rating: 4)

    Called the service because of a clogged sink. The service was excellent.It took less than 5 minutes to clear the block using a pipe snake from the vent on top of the roof. It cost $326. ($99 for the visit, $200+ to unclog) I thought it was excessive, but it seems to be the national average.

  • Review 12 (2024-12-17 - Rating: 5)

    Paul and Issa were awesome we had a back up after hours after we just moved back in on a remodel and they came over and cleaned and fixed and offered suggestions for the future.

  • Review 13 (2024-07-02 - Rating: 5)

    Had the pleasure of having Zack and Chris install my dishwasher . Very thorough and was nice to get it installed after a fiasco with Home Depot’s scheduling….(Home Depots installation scheduling sucks) Blake ( John’s Plumbing) scheduled appt and Crew arrived on time and got it all done and cleaned up.. Thanks guys!Brian Bishop

  • Review 14 (2024-04-10 - Rating: 5)

    I have been a customer with a maintenance agreement with John’s for many years. One thing that has always amazed me is the quality of the employees. From the person answering my call to the service technician, the professionalism, courtesy, and technical expertise is exceptional! My recent call was for an air conditioner problem. Diego was my technician and he quickly evaluated the issue and made the repair. My call required an after hours visit but my service contract minimized the charge. I highly recommend this exceptional company.

  • Review 15 (2024-06-07 - Rating: 5)

    We have used John’s Plumbing for years and there is one particular plumber that I waited for, meaning more trips to the laundry mat, and he is well worth it:Brent. He has made several service calls w us, but the service call yesterday was above and beyond. He and his apprentice worked for hours, even getting on the roof and snaking the drain from the washing machine. Courteous, professional, communicates the problems and what he’s going to do, and gets the job done. They could have given up, but kept at it, and I have the use of the washer now, which is a big part of caring for my 84 year old aunt.Thanks again,Judy Listello

  • Review 16 (2024-11-11 - Rating: 5)

    I highly recommend this company , samual came out yesterday and fixed a plumbing issue in my laundry room. I would def use them again .

  • Review 17 (2024-06-30 - Rating: 5)

    I never write reviews but I will for this company. I reached out on a Sunday morning because my AC was not working. Tyler was out here within a couple of hours and did the job quickly. I am very impressed!

  • Review 18 (2023-08-17 - Rating: 5)

    My husband used Johns Plumbing at my previous home for plumbing needs and well filtration. Since his passing and moving into my new home, I continue to use this wonderful company for my water filtration of city water and checking my copper pipes. I continue to experience the knowledgeable and professional service that was experienced in the previous home. There has never been a problem with their work. Also, each technician who has been out, has taken the time to answer my questions thoroughly as well as show me how each different system operates. In my new home, they made sure I also knew how and when to replace the Carbon Filter for the whole house and the kitchen Reverse Osmosis, even showing me how to maintain my ice maker after having the reverse osmosis hooked to the refrigerator. I highly recommend this company!

  • Review 19 (2023-10-27 - Rating: 5)

    I appreciate that their office calls ahead to confirm patrons readiness for the appointment. They arrive on time, courteous, profession. The serviceman provided education so I would know how to properly care for my filtration system. Michael was a terrific representative for his company. I will definitely call on them again!

  • Review 20 (2024-10-18 - Rating: 5)

    Paul was extremely professional and polite. I would highly recommend calling John’s if you have any issues with your plumbing!!

  • Review 21 (2023-09-22 - Rating: 5)

    I am super impressed with the service from Johns Plumbing Heating and Air! The moment I called about my expansion tank issue, they responded immediately. Thanks to their same-day service, I have running water again. A special thanks to Daniel for his professionalism and knowledge. Doug and Gavin (I believe) were on time, polite, respectful, and had my hot water fixed within an hour!! I highly recommend their prompt and efficient services!

  • Review 22 (2024-10-07 - Rating: 5)

    Called John’s on a Monday morning and they were there by 2:00pm the same day. Great company and employees to work with

  • Review 23 (2023-09-29 - Rating: 5)

    Another great example of why I am a long standing customer of John’s. Very professional and responsive staff. Tory fixed my issue very quickly on the same day I called. Always happy with their service. I would highly recommend them to anyone looking for HVAC or Plumbing service or installation.

  • Review 24 (2024-11-08 - Rating: 5)

    Jordan Smith was professional and courteous. Thanks for the great service!

  • Review 25 (2023-11-21 - Rating: 5)

    Johns Plumbing, Heating & Air Conditioning do great work. Ive been using them for years for everything. Their crew are very nice, take the time to explain things and clean up after their job is done. I highly recommend this company for all your plumbing, heating and AC needs along with other services they provide.

  • Review 26 (2024-01-20 - Rating: 5)

    Johns Plumbing always comes through to service our needs. I am a Board member of a Townhome Community and we have had multiple problems. It all starts with a great Customer Service Representative, Michelle. She sets up your appointment and makes the arrangements for the proper technician / service person to take care of your issue (she also follows up to keep you informed). The technician / service person(s) are always on-time and if they are running behind schedule we receive a call. They are responsive to our questions in a professional manner. They are licensed and have Workers Compensation. It shows in the quality of their work. Just to name a few items and to thank the technicians / service people , and their managers - our community has had a fire hydrant repair (Gary); sewer unclogged (Sam); broken sewer pipe replaced (Patrick) along with their assistants; and managers Kevin & Bryan.

  • Review 27 (2024-06-03 - Rating: 5)

    Michelle is awesome. Took my call on a Sunday night and was awesome. This kind of customer service is rare these days. She deserves a raise! B

  • Review 28 (2023-09-17 - Rating: 5)

    5 stars for sure with a few items. Great company I’ve used them in the past and they are always on time and always respectful and professional! At a great price! I would highly recommend them to anyone. Now the few items, I ask the sales at the initial visit to please send me the dimensions for installing a concrete slab instead of a pad and never received a call back so we got a pad. Other item and this may fall on the office. We did not receive a call they day before they installed the unit so luckily we were home when on the day of installation. I still am giving them 5 stars because they are that good and deserving!

  • Review 29 (2024-10-04 - Rating: 5)

    Nick did a great job on my heat maintenance. He was very knowledgeable and professional!

  • Review 30 (2023-10-12 - Rating: 5)

    In the last two days, I have met with two employees of John’s heating and air. They were wonderful! One came to find out what my heating units problem was having and the other was in sales to price a new unit. I cannot not express how professional, patient and efficient they both were during their visits. Both made me feel very comfortable when they were in my home. The best part is, we have heat! Who hoo. The cost was much lower than I feared for the repair, so yay, I highly recommend this company. Thank you so much Tory and Carl! You guys rock.

  • Review 31 (2023-10-12 - Rating: 5)

    We have used Johns Plumbing from leak emergencies to sewer and water line replacements. Their work is always superior and the technicians are real nice guys in addition to being very professional. As soon as we learned about the new HVAC loyalty program we signed up. Finally, their prices are very reasonable for flawless work. If you dont call them first, youll end up calling them to repair the work the others guys do. For real!

  • Review 32 (2023-10-13 - Rating: 5)

    I use Johns Plumbing for HVAC and plumbing services both. They are always courteous and reliable. The work they do has always been right the first time and seems to be fairly priced. grateful to have found their good services.

  • Review 33 (2023-10-16 - Rating: 5)

    Technician Tory provided excellent customer service. He was knowledgeable, efficient and respectful. We are long-time customers of Johns and have always been satisfied with the quality of the services provided.

  • Review 34 (2024-10-27 - Rating: 5)

    Fast weekend emergency service at a fair price. Definitely recommend!

  • Review 35 (2023-09-27 - Rating: 5)

    I am so glad that I got rid of AHS and their inferior contractors. Johns fixed the messy job that another contractor caused (they did not safely and nearly wrap the wires after installing a new motor on my AC unit, even after having them return to do so and behaving like it was such an inconvenience). A year later the wires came loose and tore up in the fan. It did cost me $220 with Johns discounts for having a contract with them but at least the wires are no longer sticking out of the unit and it works again. Thank God I was home and heard the noise and saw the sparks so that I could turn it off immediately or it could have cost me a lot more , possibly my whole house burning down. I only trust Johns now!!

  • Review 36 (2023-11-03 - Rating: 5)

    I had to have an emergency service call last night and Adam and Michael came out in the cold. They were professional and informed me of everything that was happening. Corrected the problem, and were the professionals in every aspect. When they came in, they left their shoes in the garage. All in all…. I am extremely happy and would recommend your service!

  • Review 37 (2021-08-14 - Rating: 5)

    Our AC went out at 10:30 on a Friday night. I called Johns after hours, their emergency fee is $139.99 + repairs. Rich arrived in about an hour and was very professional and personable. He took the time to explain his work and teach me about the capacitor while he replaced it in no time. I highly recommend the company and compliment Rich.

  • Review 38 (2023-09-28 - Rating: 5)

    Michael was very professional and quite knowledgeable. He identified the problem with our water filtration system and fixed it right away. He was very nice to work with. Five star rating

  • Review 39 (2019-01-28 - Rating: 5)

    Johns plumbing is great. They come when you call. The people they send out are smart and trustworthy. Over the weekend we had an issue with our heating system. They told me I was Number 6 in line and that I would receive a call about 30 minutes before he would arrive. We did and not only was he on time, he was pleasant, knowledgeable and conscientious. I highly recommend them!

  • Review 40 (2021-06-20 - Rating: 5)

    I hardly ever leave reviews for any business but I was so pleased with Johns that I wanted to. Our AC stopped blowing cool last night, I put in a service request with our home warranty company, they called and said it would be Friday before they had an appointment. That isnt going to work for me so I called Johns and they said someone would be out today. I called at around 10am tech was on site by 1pm. Luckily it was something that could be fixed today but I know I will need service in the future and I will definitely use them again but I may be cancelling my home warranty.

  • Review 41 (2020-11-04 - Rating: 5)

    Every experience Ive had this with this company has been a pleasant experience! Todays tech Sean was super knowledgeable and most importantly very honest. He explained my options, let me know the best route to go & put my mind @ ease. Theres never been a situation where I felt that I was trying to get sold something unnecessarily. The goal with Dr Johns is to make sure the work is done efficiently, safely all protocols are met the customers happy! HIGHLY RECOMMENDED!

  • Review 42 (2019-04-26 - Rating: 5)

    The pump in my well went out, so two guys from Johns Plumbing came out the next day and replaced the pump and the wiring to get water running in my house again. Brad and Harley did a top-notch job and got the water back in service in less than 2 hours. Fast, friendly, professional service. An excellent experience with Johns Plumbing.

  • Review 43 (2020-07-09 - Rating: 5)

    I wouldnt trust my plumbing problems to anyone else. These guys are reasonable in price and the service is top notch. They tell you what the issues are but never pressure you into doing more than what is needed. Plus they are always patient with my cat who wants to make a new friend :) I recommend Johns for any and all your plumbing needs.

  • Review 44 (2020-06-20 - Rating: 5)

    We Had an after hours plumbing emergency. I was skeptical about calling them because I figured they were over the top expensive. I was pleasantly surprised when I called and spoke to Christy as how reasonable the after hours charge actually was. She dispatched the guys out and even though they were already on a prior service call the response time to my door was another surprise. The two men that came out were extremely knowledgeable. There was no guess work as to what was going on. They informed us as to what the problem was, what they had to do to repair and what the charge would be. Once they had completed the work they left their work area extremely clean. I could not be more pleased with the quality of work these gentlemen preformed. Johns Plumbing has earned a new customer. Two thumbs up!

  • Review 45 (2022-11-27 - Rating: 5)

    John’s Plumbing is outstanding!! We recently had an issue where the abs tubing came apart for sewage drain, resulting in sewage accumulation in the crawl space. Jimmie (the plumber) came out and want above and beyond to repair the problem. His work ethic, creativity in plumbing repairs, professionalism, and interpersonal skills were all extremely impressive. He also helped in identifying a local water damage specialist that was immediately available for cleanup, drying, and full restoration of our crawl space — all at a reasonable price. Thanks to Jimmie we were able to keep our 2022 Thanksgiving travel plans. Experts like Jimmie make John’s Plumbing a gem among stones.

  • Review 46 (2023-10-17 - Rating: 5)

    Called for emergency service, a real person answered the phone after hours. Paul called me immediately and arrived when he said he would. Repaired the problem and explained the issue. We will use them every time moving forward.

  • Review 47 (2018-09-17 - Rating: 5)

    We love Johns! We use every service they offer and would call them for pretty much anything else they decide to offer. Consistently responsive, honest, quality-conscious and dedicated to customer service. Our service provider Ridge Stanley is awesome and we trust him completely. Do yourself a favor and call Johns!!

  • Review 48 (2019-07-10 - Rating: 5)

    The staff on the phone was extremely knowledgeable and was able to work us in to disconnect our sink, faucet, disposal, & glass top stove in preparation for countertops being installed. The 2 men that came out were professional & had everything disconnected within 10 minutes. Excellent service & we would highly recommend Johns Plumbing!

  • Review 49 (2024-11-20 - Rating: 5)

    Scheduled Monday and was able to get a Wednesday appt! Paul came out & figured out our plumbing issue for our residents. Thank you guys so much!

  • Review 50 (2021-03-22 - Rating: 5)

    We have used John’s for several years and they are always exceptional. Last week they replaced our water heater after hours (these always happen this way!). This time they were over the top working until the early morning to get everything just right.EXCELLENT! They get our highest recommendation.

  • Review 51 (2018-05-10 - Rating: 5)

    Johns Plumbing has provided wonderful customer service. It’s rare that they cannot repair a plumbing issue - and with an older home, I’ve had my share. Even when a problem returned, they came back to fix it without any questions. And every person I have spoken with or dealt with has been polite and professional. It has been refreshing compared to other service providers in the area.

  • Review 52 (2024-10-16 - Rating: 5)

    I have used John’s Plumbing, and specifically Paul, for all my plumbing needs for many years! Paul knows my house, which is old, and all its oddities. He quickly assesses the problem and has a solution. He always comes exactly when he says he will be there and is courteous and knowledgeable!

  • Review 53 (2022-09-13 - Rating: 5)

    Had water dripping from upstairs bathroom into downstairs laundry room, called middle of the night last night. Was able to get dripping stopped and Justin from Johns was at my door at 8:45am the next morning. He quickly figured out what the problem was, got it fixed and fixed a couple of other small things I had been procrastinating on and price was very reasonable. Highly recommend Justin and Johns!

  • Review 54 (2019-12-08 - Rating: 5)

    I recently had a main water line leak under the driveway at my house. Johns Plumbing came out, assessed the situation and took care of all requirements related to the leak quickly and efficiently. They did a great job at very fair cost to me. I will use Johns for any plumbing needs that may arise in the future. Excellent company and great employees.

  • Review 55 (2018-08-16 - Rating: 5)

    There are many companies to choose from for your water softener/filtration needs but Johns is by far the best. Right from the start when a tech came to my house to test my water and talk about what system would best suit my needs, they were very polite and completely professional. I have had my system for two years now and on the rare occasion when I did need some help, Kieth Garrison was there either that day or no later than the next. Kieth is one of the most professional, polite and knowledgeable service techs I have ever had the pleasure of dealing with. I definitely made the right choice with Dr. Johns and would gladly recommend them to anybody who asks.

  • Review 56 (2013-12-02 - Rating: 5)

    Ive used Johns Plumbing twice for plumbing services. Both times they have been friendly and helpful over the phone as well as fast (a real bonus in plumbing needs) and professional in my home. I have friends and family who have offered to do my repairs for free, but Id rather pay Johns and know the job will be done quickly and properly.

  • Review 57 (2019-04-04 - Rating: 5)

    Wow, what a fantastic company John’s Plumbing is! Through their longtime name recognition I called them to install a Toto Washlet that I’d purchased online. The young man who did the work was very polite, pleasant and extremely efficient. A few days later I found that I needed to have someone come back because there was a problem with the new system. John’s Plumbing promptly sent someone who discovered that the item itself was defective and he uninstalled it at no charge to me. But even better, John’s Plumbing was generous enough to schedule a return visit to install the replacement Washlet and since I was only marginally successful in getting the manufacturer to refund me the original cost of installation (of their defective product) the management of John’s Plumbing offered to reinstall the replacement at no additional charge! This was indeed above and beyond any service I have ever received from any outside contract services and I did insist on paying them the small amount that I was able to recover from the manufacturer. I am just so very pleased with the professionalism and personal attention that I have received from all of the staff that I’ve dealt with at John’s Plumbing. What a privilege it is to write this review and share it with anyone who is looking for absolutely the best in the business. I’m simply delighted!

  • Review 58 (2008-08-28 - Rating: 5)

    Weve used Johns Plumbing Heating & Air for years and have never had a bad experience. They are always on time and their service technicians are always friendly and professional. Its nice that you can schedule appointments on their website. We recommend Johns to all our neighbors and friends.

  • Review 59 (2019-03-15 - Rating: 5)

    As a new customer we loved the idea that we were called ahead of time to let me know that they were on their way. The two plumbers arrived on time and were very professional. Work was completed and we are satisfied with Johns Plumbing, and would use them again.

  • Review 60 (2020-04-29 - Rating: 5)

    We have been using Johns Plumbing for the 27 years that we have lived in our house. Johns plumbing (as wells as their HVAC division) have reliably provided expert services, on-time, at reasonable prices over these years.Id like to give a shout out for : Keith at HQ, Jimmy field and Danielle receptionist. It is a true pleasure to have found a reliable and professional that we can depend on.

  • Review 61 (2024-10-12 - Rating: 5)

    Paul William and his partner came in a timely manner and unstopped the toilet. They werent here very long and did a great job! Very friendly and professional.

  • Review 62 (2018-06-13 - Rating: 5)

    Richie Post called prior to arrival to let me know he was on his way to our home. As discussed he arrived a few minutes early for his appointment for our semi-annual preventive maintenance service. A very qualified and experienced technician. His depth of knowledge was also quite impressive. I am happy to have found Johns Plumbing & HVAC, an established business since 1974, and highly recommend their services to anyone.

  • Review 63 (2020-11-10 - Rating: 5)

    Great communication, excellent timelines and wonderful service!I used this company in conjunction with a home purchase in the Greater Greensboro area. I worked with 3 sets of technicians. One man helped me with the HVAC. Two men did the plumbing. Two men did all of the electrical work. In total, it was a big job. All staff were very courteous, professional and informative. The work was neatly done. I couldn’t have asked for better.A special thanks to Tim, Mon & Ben!

  • Review 64 (2019-11-15 - Rating: 5)

    No complaints with their service. My water heater went out and Brent had me up and running again within 2 days. He provided great details on everything and was very professional. Would definitely recommend!

  • Review 65 (2018-03-01 - Rating: 5)

    Johns plumbing is the best in town and they know it. That’s why they stand behind their work and always get the job done right, no matter the cost to them. If it isn’t right, they fix it. No questions asked.For all my plumbing and HVAC needs I know to call one company for piece of mind. They installed our new HVAC and were quick, polite and reasonably priced for the quality. After they installed it, we had some issues with the thermostat (not related to Johns) and they came to troubleshoot the problem. It turned out to be a short in the wiring and they fixed it without question.For the best service in town and great products and quick response, call Johns!

  • Review 66 (2018-04-24 - Rating: 5)

    We chose Johns Heating for our maintenance because...they have live person answering phones24/7, no machines; their service techs are competent, friendly, honest and always on time; I knewof these traits because my former employer uses Johns.So we switched from the original maintenance company for Coble Farms and could not behappier!We would recommend them to anyone 😀

  • Review 67 (2020-09-18 - Rating: 5)

    I called Johns earlier this morning about our heat pump which had failed overnight. Johns got on the problem immediately and had a first class technician named Shawn at our door within an hour or so. Shawn diagnosed our problem and explained our options and then arranged for an estimator to come to our home early this afternoon. Service does not get any better than that!Shawn is a blue chipper and he is a great credit to Johns Plumbing and Heating.SincerelyJames BulgerSummerfield, NC

  • Review 68 (2023-09-26 - Rating: 5)

    Johns is always on time. They provide good quality work with excellent prices. Have been very happy with them!

  • Review 69 (2020-09-24 - Rating: 5)

    Shawn was great. He was able to determine why we werent getting much air from a recently installed AC unit. Turns out the previous homeowner didnt have heating and cooling zones. We can upgrade the current system with zones and wont have to buy a whole new system. This has been an excellent experience!

  • Review 70 (2021-07-21 - Rating: 5)

    Sam and Paul came and did an amazing job! I could not of asked for better service. They were so thorough and so kind the entire time. Had 3 plumbers come out and they had the best prices!! Highly recommend!!

  • Review 71 (2019-03-19 - Rating: 5)

    The Service Techs showed up exactly on time and were great to work with. They took the time to diagnose the issue and make sure they were adequately resolving it. I wouldn’t hesitate to recommend them to anyone needing work done at their house or business.

  • Review 72 (2014-01-04 - Rating: 5)

    I am extremely pleased with Johns Plumbing, Heating & Air. I had a water heater die last night - when it was freezing cold out - and Johns had a technician out to fix it at 9:30 p.m. In spite of the freezing cold weather, the tech was extremely friendly, attentive and professional. We needed a new one, which was not unexpected considering the age of the existing system. So, the tech was back first thing this morning (a Saturday) - with a smile - and got the new system installed. Very reasonable price, especially considering that this is both after hours and on a weekend. I highly recommend Johns services. Outstanding!

  • Review 73 (2018-04-19 - Rating: 5)

    Excellent service start to finish! The initial technician, Jesse, diagnosed the downstairs service pack issue and explained our options. Due to time constraints, Jesse contacted a salesperson (Robert, I believe) who was able to come to our home immediately to develop our home requirements and prepare our 3 best purchase options. Decision was made and Johns was able to schedule installation the following Monday. Installation team was friendly and efficient installing the new system. Final technician visit was today; Jesse was great helping me get the thermostat connected to our wifi. Guilford County inspector came out this afternoon and signed off. Im one satisfied customer!

  • Review 74 (2018-05-14 - Rating: 5)

    Sunday, May 13, Mothers Day we discovered our upstairs unit was not putting our cool air and the weather was in the 90s We called and within 2 hours Ricky was here and discovered it was frozen up. Within 2 hours with had cool air..........Ricky was very efficient and courteous, explaining everything as he worked.Could not have ask for BETTER Service! Weve been using Johns since we moved to Greensboro 14 years ago.Ricky is an excellent worker!!!

  • Review 75 (2017-10-20 - Rating: 5)

    One of our AC units went out recently around 6:00 pm and we called Johns Plumbing. They came out within an hour and a half and the service tech even called when he was on his way to let us know when we should expect him. Once he arrived, it was a part that needed to be replaced which the service tech had in his truck. It took about 10 minutes for him to fix it. We couldnt have been happier with the service. Thank you Johns Plumbing!

  • Review 76 (2018-04-19 - Rating: 5)

    Great people that are experts in their field. The company I work for uses Johns Plumbing with great results and I use them at my personal house as well. You can find plumbers cheaper than Johns but it would be hard to find better customer service or the proven results that they provide. Give Johns a call today for plumbing, HVAC, and water purification - you wont regret it.

  • Review 77 (2018-04-13 - Rating: 5)

    Johns Plumbing was a wonderful company to work with when we had a plumbing issue arise on the weekend. The guys were very informative and worked quickly to resolve the issue. We were very satisfied and would highly recommend this company for any plumbing or HVAC needs!

  • Review 78 (2021-07-28 - Rating: 5)

    I called Johns when my grandmas hvac was leaking in her attic. Apparently, it had been leaking for a long time and she never noticed as the ceiling was wet and sagging....anyway they came out after hours, blew out the drain and pointed out some other issues having to do with a shoddy installation job by another company (Im not going to name names, but theyre going to hear about it) My tech was very professional and super nice. Im going to set it up with them to come out and fix all of the issues at a later date. I will never call any other company! Johns is the best!

  • Review 79 (2018-04-12 - Rating: 5)

    Johns team members show up in clean equipment wearing nice uniforms, use shoe covers when entering the home, and deal in a highly professional manner. I have been an annual service contract holder for years and recently had to replace both of my hvac units. Brandon Peach came out to quote the job and I found him to be a fair, pleasant professional. He was very knowledgable and helped to educate me on the systems, how they work, and even steered me away from spending money I thought I needed to in order to properly complete the project. In my opinion, Johns is top value.

  • Review 80 (2017-06-16 - Rating: 5)

    I had two different companies come out to look at my broken AC unit before stumbling upon John. I was told I needed a whole new unit and that it would cost roughly $3000. John came out the next day and took a look at the unit and fixed the problem in under an hour!Hes definitely reliable, caring, trustworthy and very knowledgeable at what he does. THANKS JOHN!!

  • Review 81 (2022-04-08 - Rating: 5)

    SAMUEL did an outstanding job. I had 2 drains giving me trouble and Samuel showed me the problem and repaired them both. The price was very reasonable as well. 👍🏽 To Samuel and Johns Plumbing and Heating ⭐⭐⭐⭐⭐💯

  • Review 82 (2024-02-01 - Rating: 5)

    A shout out to Brent at John’s Plumbing for doing a great job, friendly but professional making sure everything was working right before leaving, if you want it done right call Johns Plumbing

  • Review 83 (2022-02-22 - Rating: 5)

    Sammy and his helper were outstanding! They were polite, professional, and knowledgeable. They kept me informed every step of the way. Thank you for making what could have been a painful experience more enjoyable.

  • Review 84 (2020-03-24 - Rating: 5)

    We have been so impressed with the professionalism and customer service from this company! They are so nice, prompt to respond to calls/emails, so knowledgeable, and willing to help! Their prices are reasonable and quality work is done! I highly recommend them and so glad that our realtor referred us to them!

  • Review 85 (2023-10-20 - Rating: 5)

    The Asso. With Johns plumbing was very professional and knowledgeable about what he was doing. All my questions awnsered, and job completed in a timely manner.

  • Review 86 (2018-04-15 - Rating: 5)

    We were having trouble with our AC unit, called Johns and no more than an hour later a technician was at our house! The technician called us when he was on his way and once he arrived, he was very nice, thorough, and knowledgeable. I will definitely be calling Johns for all my plumbing, heating, and AC needs.

  • Review 87 (2018-04-05 - Rating: 5)

    Paul Flynn was the plumber who helped us unclog a stubborn drain. As a plumber, he is outstanding. He is competent, friendly and clearly takes pride in his work. I was especially impressed with how clean he left our bathroom after the job was finished. He will be our plumber from this point forward. He is awesome!

  • Review 88 (2018-09-27 - Rating: 5)

    I highly recommend Johns HVAC services. Our technician, Richard, was extremely professional and informative along with being a really nice guy! He serviced the unit and answered all my questions thoroughly. I feel confident about the work done and will absolutely recommend this company and will be using for all my future HVAC needs as well as plumbing!

  • Review 89 (2019-11-15 - Rating: 5)

    Shawn was fantastic! Great communication, was prompt and friendly, and and was very willing to educate me about our heating system. The system has been working great since he worked on it. Would definitely recommend!

  • Review 90 (2023-03-25 - Rating: 5)

    The experience was quick and efficient! A professional knowledgeable team...from the lady that scheduled the gentlemen that came out to fix the broken fitting/pipe. 100% recommend them!

  • Review 91 (2019-03-05 - Rating: 5)

    My experience with Johns Plumbing has been excellent. We have had several times that we had need immediate service and the JOHNS team always answer the phone live and handles our plumbing and HVAC promptly and professionally.

  • Review 92 (2019-09-05 - Rating: 5)

    Super amazing customer service! I called asking about my water heater- being a new homeowner I wanted to figure out all I could. The man on the phone (I feel so bad I did not get his name) was so sweet and answered all of my questions and did a great job educating me without making me feel dumb. I really appreciated how he took his time to explain things and educate me. Thank you so much!

  • Review 93 (2023-09-18 - Rating: 5)

    Johns Plumbing, Heating & Air have the most professional employees. Actions and appearance. No long wait times for appointments.

  • Review 94 (2024-02-20 - Rating: 5)

    Gas furnace was acting up and Johns service came withing 30 minutes fixed the problem and were super nice and efficient. highly recommend them

  • Review 95 (2019-03-05 - Rating: 5)

    Shawn, as always, did an excellent job of getting our thermostat calibrated, and explaining how to get our maximum use out of our HVAC units. We always appreciate this company, and have recommended it to others, who are also now using your company.Thank you Shawn, for your prompt service, and for helping out us old folks.Myrna & Gary GrahamSummerfield, NC

  • Review 96 (2019-11-11 - Rating: 5)

    Sean performed the Winter maintenance tasks on our gas furnace in the professional manner weve grown accustomed to from Johns. He discovered cracks in the 20 years old heat exchanger and quickly had a Johns estimator review our situation. A job well done by Sean and Robert.

  • Review 97 (2019-03-13 - Rating: 5)

    The Johns technician, Shawn, called to confirm an earlier appointment, which worked out great! He was courteous, explained what needed to be corrected, and was finished with his work within the hour. I would most certainly refommere Shawn and Johns Plumbing, Heating, & Air!

  • Review 98 (2018-06-04 - Rating: 5)

    A/C went out on a Sunday night. After texting John’s, yes... TEXTING! They were out here within 45 min. Great response when you have an infant and a three year old in your house. And Ritchie was professional courteous and thorough. Got the problem diagnosed and fixed in about an hour. He was a pleasure to be around and now we are loyal John’s Plumbing and HVAC customers for life.

  • Review 99 (2016-01-28 - Rating: 5)

    This past snow storm I came home to a burnt air handler in my heat pump. Eric took the risk of coming out to to replace it and took the time to make sure it was right, have not been a customer before and I was treated like a long term one. Will definitely use Johns from now on.

  • Review 100 (2019-04-26 - Rating: 5)

    I love this company. I love their honesty, prompt service and professionalism. I love Christy she always calms my fears and the company itself is very reputable. I reccomend this company to anyone. I will always be a loyal customer. Also I love the technicians , they are always professional as well.

  • Review 101 (2020-10-06 - Rating: 5)

    Brent was absolutely wonderful! Very responsive and professional and explained everything in detail! The cost was very reasonable for all of the work that he did! Brent is a true asset to the company! Thank you so much!

  • Review 102 (2017-01-19 - Rating: 5)

    I had to replace a thermostat and something went wrong, and needed to call Johns for help. Allen from Johns HVAC came to help and quickly discovered that I had blown a fuse in my gas furnace by shorting some wires. He was extremely helpful and patient and rates were very reasonable. I will definitely be using Johns for any future HVAC or Plumbing needs. Thanks Allen!

  • Review 103 (2019-11-18 - Rating: 5)

    Shawn Garrett performed the 2019 Fall inspection and maintenance service for my natural gas furnace. Shawn was on time, professional and very informative of what he was doing during the service. As always with Greg Johns Plumbing and Heating Service the technicians, Shawn Garrett was super.Thank you,Gary Popp

  • Review 104 (2020-05-05 - Rating: 5)

    They did a great job and fixed my HVAC.......Put on a mask, gloves and booties the entire time they were in my house and disinfected the work area before he left. Highly recommend them to anyone

  • Review 105 (2022-01-20 - Rating: 5)

    The tech Paul was very nice and he explained every detail of my problem in the terms that I could fully understand. I will use this company for future work. I would “highly” recommend them!!!!! Lisa Rankin

  • Review 106 (2019-12-13 - Rating: 5)

    Great service! It is good to have the same competent technician do the maintenance year after year. They also listen well to comments you might have about the heating system. Their work makes a difference!

  • Review 107 (2024-01-15 - Rating: 5)

    Patrick and Tomas did a fantastic job. I will definitely call Johns again.

  • Review 108 (2017-08-22 - Rating: 5)

    Our AC went out last week. We called after hours and someone was there within 2 hours. Problem was fixed in 15 minutes. Their pricing was reasonable being it was an after hours call. Very satisfied and would use them again.

  • Review 109 (2019-03-14 - Rating: 5)

    Tech(Shawn) came exactly when scheduled. He was prompt, courteous and diagnosed the issue immediately.Made repair in a short time and the noise was eliminated. Excellent company and service!

  • Review 110 (2019-02-21 - Rating: 5)

    Love Johns plumbing always have used them through the years. They have always treated me well and with respect. Johns has the best prices and amazing work.

  • Review 111 (2018-03-31 - Rating: 5)

    Doug and Roy just finished a job at my place on. Friday night. They diagnosed the problem, went to work, and fixed the problem. Very knowledgeable and thorough! I highly recommend John’s Plumbing.

  • Review 112 (2021-03-05 - Rating: 5)

    Not sure why Google has TWO Johns Plumbing listed for same company, so Ill leave a review here, also. Wonderful job fixing my plumbing. Highly recommend A++++++

  • Review 113 (2019-03-15 - Rating: 5)

    Roberto and Mike were very thorough and helpful with my repairs. They were courteous and efficient and considered all of my concerns about other potential problems. I recommend their services.

  • Review 114 (2018-04-19 - Rating: 5)

    The service was done in a professional and timely manner and far exceeded my expectations after dealing with other companies. I would highly recommend Johns plumbing to all my friends and family.

  • Review 115 (2021-12-14 - Rating: 5)

    Fast, price lower than quoted, quality work. 24/7First time Ive used them, I normally do all my own electrical and plumbing. I will use again, HVAC too.

  • Review 116 (2023-10-24 - Rating: 5)

    Service guy checked ph on water fieldtraction specett ph check good,satisfied ,he explained everything,water test good! Going to change out commode order , thanks for good job!

  • Review 117 (2018-04-22 - Rating: 5)

    Thank you for providing excellent and prompt service. Your technicians Patrick and Sam were polite and efficient and quickly resolved a difficult situation.Would highly recommend Johns Plumbing.

  • Review 118 (2023-10-20 - Rating: 5)

    Inspector came today he said if I didnt have it with the old one you dont need it with the new. So the parking post, the overflow and the CO2 were not needed.

  • Review 119 (2020-11-25 - Rating: 5)

    I recently have decided to go with this company to perform my plumbing repairs as needed for my Business.They show up and get the job done !And charge Fair.I look forward to future Projects.Thanks Johns ,DRI-WRXThe Firm for Restoration.

  • Review 120 (2023-10-19 - Rating: 5)

    Awesome technician! Tori was very knowledgeable and explained, and showed off what was going on and was confident in his expertise

  • Review 121 (2020-09-15 - Rating: 5)

    Shawn was great as usual so glad to have him work on our hvac and ac/ heat repairs. Always pleasant and efficient goes above and beyond .

  • Review 122 (2019-07-17 - Rating: 5)

    John’s Plumbing has always assisted me with plumbing, heating, & air conditioning problems. They are always on time and always professional in their work. They’re the best.

  • Review 123 (2022-01-28 - Rating: 5)

    Had to.cur our water off and they made sure that my problems were corrected the day I called. Husband was sick and Johns made sure it was corrected that and I was very grateful. Great service.

  • Review 124 (2019-02-22 - Rating: 5)

    These guys are the best! They always arrive when they say they will, explain exactly what is wrong and how they are going to fix it and never nickel and dime you. I wouldn’t trust any other plumber- highly recommend!

  • Review 125 (2018-05-04 - Rating: 5)

    Ritchie was courteous and prompt, and had our system up and running in no time at midnight when we called, they came! It’s great customer service that keeps us coming back!

  • Review 126 (2021-02-17 - Rating: 5)

    Johns has always been very attentive, courteous and professional. They will always be the first ones we call for our plumbing and HVAC needs.

  • Review 127 (2024-05-31 - Rating: 5)

    Absolutely the best service from Justin! Saved me from having to replace a garbage disposal and explaining to me about the reset switch which no one ever explained to me. He is very personable and friendly which is why I have used Johns Plumbing on many occasions. Had a slow drain to boot which he tackled with ease. Will be using them again soon to replace my kitchen faucet. Thanks so much! UPDATE 5/31/24: Once again I must say how appreciative of the knowledge of the guys at Johns. This time it was Zack who came out. I thought I was going to have to have a full vent clean on the roof for my toilet which was losing the water level in the bowl. Just before it was decided to see if another appointment could be made for another truck that had the equipment to do it, Zack said he thought he knew what it could be, and took off the tank lid and found it was the rubber fill hose that had come out of the metal tube and it was slowly siphoning the water out. Such a simple thing but who knew? Thanks Zack for saving me some more money and time!!

  • Review 128 (2023-09-29 - Rating: 5)

    The guys at Johns present as knowledgeable and caring. They have been heroes to me many times at home and at work.

  • Review 129 (2019-08-23 - Rating: 5)

    First time customer with Johns and took care of my problem on the same day I called. Richard wasthe technician did a great job and I am very happy.

  • Review 130 (2023-10-27 - Rating: 5)

    Michael was extremely helpful and quite informative. He was able to address all of my concerns.

  • Review 131 (2013-08-19 - Rating: 4)

    8.16.13 Friday after work and with a cold, the last thing I wanted to hear was water spewing from my pipe under the house. I was put in the que and Johns Plumbing came and did a good job!

  • Review 132 (2023-09-07 - Rating: 5)

    John’s Plumbing has done a couple of jobs for me and their professionalism has been extraordinary.

  • Review 133 (2024-10-05 - Rating: 5)

    Great service from Diego!

  • Review 134 (2022-03-28 - Rating: 5)

    Always so friendly, and they don’t mind that I’m a huge ditz and try to do DIY first. Lol! They’re out at my house every other month due to our shoddy 1970’s plumbing.

  • Review 135 (2018-06-22 - Rating: 5)

    Company truly cares for its customers, there was a slight misunderstanding, but they went above and beyond to make things right. Thank you Anne and Eddie for going out of the way to insure customer satisfaction.

  • Review 136 (2016-07-03 - Rating: 5)

    My air conditioning went out on a Sunday. They came out within 2 hours and had it fixed in 30 minutes. I am very satisfied!

  • Review 137 (2020-09-25 - Rating: 5)

    We had some drain issues and also needed some work done on bathtub drain...all work done in a timely manner ... Paul and Jordan did an excellent job!!!Thanks for all your help!!

  • Review 138 (2023-10-07 - Rating: 5)

    Great company...called for help late one evening and they were there the next morning. Fixed the problem.

  • Review 139 (2023-09-19 - Rating: 5)

    Representative was very knowledgeable, checked carefully, very informative and very outgoing. Send him Everytime.

  • Review 140 (2018-04-06 - Rating: 5)

    Johns Plumbing Heating and Air is amazing company. The employees are very professional and helpful. Thank you for being amazing.

  • Review 141 (2024-01-10 - Rating: 5)

    Best service ever from the amazing lady that answers phone to the after hours heroes that arrive on time and keep us working!

  • Review 142 (2018-05-23 - Rating: 5)

    Had a pipe burst under the house and Johns was able to come that day after hours that fix it. They were professional and were able to fix the issue quickly. Thanks Johns!

  • Review 143 (2025-01-06 - Rating: 5)

    Unbelievable service and products!

  • Review 144 (2020-04-11 - Rating: 5)

    Great company! Very reliable, honest and friendly. Highly recommend John’s Plumbing, Heating and Air!

  • Review 145 (2020-02-01 - Rating: 5)

    Adam H. did a wonderful job addressing our issues. Wont hesitate to call them again for service.

  • Review 146 (2019-11-07 - Rating: 5)

    Very professional and dependable. Technicians are very reliable, we trust them to keep our heating and air in good condition.

  • Review 147 (2021-01-04 - Rating: 5)

    They put in new water heater and did an excellent job. They were careful in our house and safe as well.

  • Review 148 (2024-02-17 - Rating: 5)

    Very professional fast service. Have used in the past and will use again.

  • Review 149 (2023-10-19 - Rating: 5)

    Very friendly and efficient! Always gets the job done in plumbing and heating!

  • Review 150 (2023-09-29 - Rating: 5)

    Long time customer. Always dependable, staff very personalible. Would highly recommend.

  • Review 151 (2023-05-09 - Rating: 4)

    Good experience getting my hot water heater replaced. Got it all done same day.

  • Review 152 (2018-05-07 - Rating: 5)

    I live in PA and have a home in Greensboro. Made an emergency visit and My renters informed me they Were very very Professional and got the job done! THANKS!

  • Review 153 (2021-11-12 - Rating: 5)

    They were on time and courteous. Price was reasonable. Would definitely use them again!

  • Review 154 (2019-12-12 - Rating: 5)

    THE TECH WAS VERY KNOWLEDGABLE OF MY SYSTEM AND SETTINGS. HE KEPT ME INFORMED ON WHAT HE WAS DOING. I TRUST MY UNIT TO SOMEONE LIKE HIM. JOHNS IS FIRST ON MY LIST FOR WORK.

  • Review 155 (2023-10-26 - Rating: 5)

    Charles is. Very Professional Tech! Quick, Smart, and Talks Alot!

  • Review 156 (2018-05-08 - Rating: 5)

    Absolutely the BEST customer service I’ve received!!! After hours service, incredibly professional and very affordable!!! Can’t recommend them enough!!! Megan M.

  • Review 157 (2024-04-25 - Rating: 5)

    Johns always does a great job for me. Service and professionalism is great.

  • Review 158 (2023-10-06 - Rating: 5)

    Got me up and running quick without breaking the bank. Friendly team all around.

  • Review 159 (2018-05-09 - Rating: 5)

    Very curious, professional and nice men. They did the job and answered all my questions. I will use them again.Thanks againCindy

  • Review 160 (2019-06-30 - Rating: 5)

    These guys do a great job and are very upfront with pricing and what needs to be done! I will call them again if I need them!

  • Review 161 (2020-10-14 - Rating: 5)

    Very courteous and professional technician. He arrived right on time and work was performed efficiently and completely.

  • Review 162 (2023-10-17 - Rating: 5)

    Very knowledgeable accessible and took time to explain the problem. I felt better informed

  • Review 163 (2018-04-13 - Rating: 5)

    Rich was very thorough and knowledgeable about the AC unit. Will definitely use them again!

  • Review 164 (2018-04-12 - Rating: 5)

    Wonderful staff, installers and helpers!!! Awesome to work with, and great communication. Take care of your needs promptly!!!

  • Review 165 (2018-06-04 - Rating: 5)

    I received excellent service at a reasonable price point. I would highly recommend this company to others.

  • Review 166 (2022-11-04 - Rating: 5)

    We had a severe plumbing problem and even though that had no opening they fit us in the same day

  • Review 167 (2023-09-13 - Rating: 5)

    Came out to the house promptly. Did a great job as always.

  • Review 168 (2023-12-05 - Rating: 5)

    Johns is always great - on time, responsive, etc.

  • Review 169 (2024-02-01 - Rating: 5)

    Professional & did the job! In a mannerism that was kind! Would recommend any time to another client!

  • Review 170 (2021-06-02 - Rating: 5)

    Fixing it very quickly.And that is a fairly price. It is a conscientious company. Highly recommand!

  • Review 171 (2023-09-21 - Rating: 5)

    Always a pleasure to see them. Does a great job. From maintenance to plumbing. They are very good

  • Review 172 (2024-02-28 - Rating: 5)

    They came very quickly and worked fast

  • Review 173 (2019-07-27 - Rating: 5)

    I would highly recommend this company. I was referred by a co-worker and was very pleased with the work!!

  • Review 174 (2019-03-06 - Rating: 5)

    Shawn did a great job, very courteous and responded quickly.