Donovan WaterWorks

Photo of Donovan WaterWorks

Located in Cockeysville, Maryland

Address: 9720 Greenside Dr #9w, Cockeysville, MD 21030, United States

Phone: +1 410-240-5299

Rating: 5

Services

  • Identifies as LGBTQ+ owned
  • Identifies as women-owned
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-12-20 - Rating: 5)

    I’ve been using Donovan Water Works ever since I discovered them in 2021. Theyve done several jobs for me of various sizes, including todays. Aaron and Anna were fantastic! They very quickly diagnosed and fixed the problem, and took the time to answer all of my plumbing questions.I love having a plumbing company that I can trust, that is available, and that does outstanding work. And I also love that they send me a text notice when theyre on the way, including a tracking link, so I can know when to expect them. Thats outstanding! They’re committed to providing excellent customer service, and it shows in every way. Highly recommended!

  • Review 2 (2024-08-02 - Rating: 5)

    We have used Donovan Waterworks twice so far (bathroom and kitchen) and have been very pleased with their promptness and efficiency. This kitchen trip Danni fixed the mess under our sink and installed our new dishwasher and replaced our garbage disposer. We will be calling again soon!July 11th update. Aaron came and replaced our outside frost proof hose connection. There was very little room in which to work but he worked diligently and efficiently and got it done! Thank you! Now I can water my flowers instead of lugging watering cans in and out. Donovan is always responsive to my calls and communicative in their responses!July 31 update. Had a leak under our sink and Danni came and fixed it pronto! Nothing but good things to say! Im making a list of other things to have fixed/updatedšŸ‘

  • Review 3 (2024-12-06 - Rating: 5)

    Happy to find a new plumber and pleased with their work and communication. I was interested in a new anode rod on my 20-year-old water heater, plus another small job. Danni took a look and diplomatically told me my water heater was ā€œscary oldā€ — like double the normal lifespan. She explained options — no pressure— and I really liked her approach. So I got a new Bradford White heater, which Google tells me is a very fine, US-made product. … I particularly liked Donovan’s communication and use of texts to keep me informed. The company is personable , skilled, and uses technology smartly. I will use Donovan again.

  • Review 4 (2024-12-14 - Rating: 5)

    Donovan Waterworks is by far the best plumbing company I have ever worked with. Their combined experience is noteworthy. They are respectful of everything they touch, communicative, pleasant to work with, and professional. In a time when it feels difficult to find quality trades people, finding Donovan Waterworks feels like a blessing.

  • Review 5 (2024-11-19 - Rating: 5)

    Danni and Szek have successfully fixed a few plumbing issues in my house. They are professional, knowledgeable, courteous and respectful of my time as a customer. Fair pricing and always upfront about cost options. Highly recommend them!

  • Review 6 (2024-11-15 - Rating: 5)

    I have been having an issue with an odor in my laundry room and couldn’t get anyone to return my calls or come out. I called Donovan and they came out the very same day. I would use them again and again. If you have any plumbing issues, don’t waste your time calling anyone else, Donovan is the best and Danni is great!!!

  • Review 7 (2024-12-23 - Rating: 5)

    Exceeded my expectations. They were very fast to come out and explained the process every step of the way. They were also really educational and realistic in what needed to be addressed. And as a female homeowner, I highly recommend this company!

  • Review 8 (2024-10-07 - Rating: 5)

    Donovan WaterWorks is always a pleasure to deal with. They take the stressful situation of emergency plumbing needs and replace it with care and consideration to their customers. Weve worked with their techs Aaron and Zack which were both professional, accommodating, and knowledgeable. They answered any questions we had, and ensured we understood every step of the process. Scheduling and payment were quick and efficient with their lovely office staff. We can not give enough praise to Donovan WaterWorks for the work they do.

  • Review 9 (2024-11-04 - Rating: 5)

    Aaron and Anna, and the rest of the folks we coordinated with, have been fantastic to work with. They were friendly, organized, transparent, and very communicative about our project. Would hire again 100%. Plus our dog really liked them!

  • Review 10 (2024-11-03 - Rating: 5)

    We’ve called Donovan’s out for multiple jobs now and have always had a great experience. They show up on time, do a great job, and always leave everything in great condition. Highly recommend to anyone looking for a plumber!

  • Review 11 (2024-01-26 - Rating: 5)

    Zack was very professional and personable! He quickly solutioned and repaired the issue of a broken hot water heater exhaust vent pipe. This is the 2nd time we’ve had Donovan Waterworks fix an issue and like the last time they did a great job!

  • Review 12 (2024-09-06 - Rating: 5)

    Extremely professional, punctual, knowledgeable, friendly, respectful (shoe covers) - excellent service!Happy to recommend! Aaron was the plumber that fixed our problem- will definitely be using this company in the future and referring them to friends and family! šŸ‘šŸ»šŸ‘šŸ»šŸ‘šŸ»Donovan Plumbing

  • Review 13 (2024-09-25 - Rating: 5)

    We just bought a house in July and unfortunately missed a few plumbing issues with the home during inspection. Previous contractors had switched the hot and cold water lines for a number of sinks and toilets...as well as the dishwasher. Thats right...we had hot toilets. We had a few plumbing companies come out to assess for us and the folks at Donovan were BY FAR the most professional, knowledgeable, and affordable company. Not to mention, all 4 of the individuals that we interacted with were just generally kind and enjoyable humans to have in our home. They managed to fix our issues with far less invasive methods than the other companies suggested, while still providing us the lowest estimate. We will be calling them for any plumbing issue we have moving forward. I cannot recommend these folks enough!

  • Review 14 (2024-08-06 - Rating: 5)

    I can’t recommend Donovan’s highly enough - every step of the process from in home estimate by Danny, with honest presentation of options to the actual service call by Zack. He was on time, courteous, thorough, clearly explained potential issues, and completed my sink and toilet replacements efficiently. Will recommend to all my friends!

  • Review 15 (2024-12-07 - Rating: 5)

    (2024-12-07)Once again, Donovan WaterWorks has come to the rescue. An ancient, cracking, cement deep sink in the basement was threatening to create havoc. Donovan arrived the day after I called, assessed the situation, planned the removal (which required smashing up the cement sink), and planned the replacement. Along with the sink, there were plumbing upgrades that were needed to accommodate a newer modern sink. Its now in, and has improved the look of the basement, which adds to its resale value. Im once again a happy customer. (Financing arrangements continue to be available through a financing company, which I took advantage of.) Thank you, Donovan, and specifically, Szekery, who performed the work, and left my house in pristine condition, after a very message job.------------------------(older review:)Still feeling lucky to know Donavan WaterWorks!!My sump pump failed, and they were out the same morning to replace it.Aaron had the professionalism and expertise that I have come to expect from Donovan. Thank you!-------So Lucky to have found Donovan! I had multiple needs that had accumulated over time. The owner, Danni, arrived on time for a scheduled appointment to asses the situation, provide thoughtful, flexible, recommendations, and estimates based on multiple scenarios. I hired Donovan to do the repairs listed below, after discussing the estimate, providing a reasonable deposit, and taking advantage of a 12-month 0% financing for the balance that Donavan was able to offer. Donovan scheduled all the work for the following week, and when I needed to reschedule, easily gave me a new date a week later. They were easy to reach via text, and immediately responsive. The total cost was reasonable to me, and the final work was excellent. They followed all necessary COVID and hygiene protocols, and left my house clean. Ron was the plumber who did the work. He was professional, thorough, and extremely pleasant to work with. Ron obviously has a wealth of experience. We reviewed some other items that might need to be done in the future, and he provided sound recommendations.THIS IS THE WORK THAT WAS DONE THIS TIME:• the replacement of one old (ancient) toilet that would not empty properly• the repair of a second toilet that did not flush properly• the reset of a third toilet that was leaking into the floor below• the replacement of a kitchen sink faucet that was old and beyond repair, and had been leaking for years• the repair of a non-working shower faucet

  • Review 16 (2024-07-20 - Rating: 5)

    Service with a smile. I called Donovan Water Works to install a gas dryer and Danni did a phenomenal job. She was pleasant, professional, and timely. I would recommend the company to others for a similar service. Bypass the big box stores and use them instead.

  • Review 17 (2024-09-05 - Rating: 5)

    Prompt service at a very reasonable price. Im satisfied with the upgrade to our garbage disposal and would absolutely work with this team again. They were knowledgeable, easy to work with, and prompt when we were facing a broken system. Highly recommend.

  • Review 18 (2024-11-13 - Rating: 5)

    Danni and her team are so talented, so kind, so professional - truly at the top of their field. Please, call them - you will not regret their impeccable work and service.

  • Review 19 (2024-07-18 - Rating: 5)

    Danni & Donovan WarterWorks are incredible! They always answer their phone and make scheduling, communicating, and other administrative matters a breeze. Danni herself was absolutely outstanding. She was extremely personable and took the time to explain everything in detail to me and was patient and everything one could want to make a good experience a reality. She went above and beyond and I cant thank her enough for making my home better and safer. Prices and availability were more than reasonable. This is not a company out to rip you off. I will only be using Donovan WaterWorks moving forward and recommend such to anyone who asks for a quality plumber.

  • Review 20 (2024-08-08 - Rating: 5)

    This company is great! Coolest people to work with and know what theyre doing. No pressure approach. Had 2 services done with them and they will be our only choice going into the future. Thank you Dani and crew for being awesome!

  • Review 21 (2024-09-30 - Rating: 5)

    Very pleased. I was happy with the options offered during the estimate and the completed work. Both Danni and Szekery are professional and personable and had no problems navigating my dogs as they worked.

  • Review 22 (2024-11-07 - Rating: 5)

    Aaron and Anna were prompt, professional and finished the job in half the estimated time. Everything they did was clearly explained and we are very satisfied with their work.

  • Review 23 (2024-12-06 - Rating: 5)

    Danni is a fantastic qualified plumber. She is reliable and trustworthy. I highly recommend her company!

  • Review 24 (2024-07-31 - Rating: 5)

    Aaron was very knowledgeable, courteous and thorough. He answered all of my questions and was quite professional.I would and will recommend Aaron and Donovan Water Works and will definitely use them for all future plumbing needs.

  • Review 25 (2024-10-28 - Rating: 5)

    Aaron & Anna were polite, professional, and they quickly identified and fixed the problem. Cost was reasonable and they gurantee the work for 1 year. A very pleasant experience!

  • Review 26 (2024-10-22 - Rating: 5)

    Aaron took time to work diligently and thoughtfully, didn’t cut corners or rush, made sure we understood the system and design installed, and pointed out what to be mindful of in the future. Great service from this team !

  • Review 27 (2024-06-26 - Rating: 5)

    Before we had them replace 3 tiolets to the taller ones, fix 2 faucets and add a shut off valve. All the work we have had done has been great.Weve gotten them to do so much work at this point. Long over due items. Every time they have been great. Professional and very friendly wonderful company to work with. Today we had them install a steam shower in our existing master Bath. Cant wait to use it.

  • Review 28 (2024-08-17 - Rating: 5)

    I appreciate being able to deal directly with the owner (or one of the owners) of this company, who has given excellent advice. Donovans plumbers are highly professional, conscientious, and willing to answer all my questions. The office is also very responsive.

  • Review 29 (2024-08-19 - Rating: 5)

    They were exceptionally friendly and patiently answered all of my questions. I am confident they did a good job and I got my moneys worth. I will absolutely call them when I need them again.

  • Review 30 (2024-07-02 - Rating: 5)

    I’ve had a great experience with Donovan waterworks! Aaron was very thorough and descriptive of what the issue was and how he would resolve it, transparent with pricing, prompt, and communicative. Couldn’t ask for anything more! I’ll use Donovan whenever I have plumbing needs from now on.

  • Review 31 (2024-05-17 - Rating: 5)

    I had a good experience with Donovan Waterworks. Danni Donovan was very aimable as well as very professional and knowledgeable. She completed an initial assessment of the quality and characteristics of my well water. Then provided me with recommendations on the type of treatment system needed based on specific water quality parameter checks. The installation team was also very professional and worked quickly and efficiently, and they left the work area clean and tidy. The treated or finished water is extremely clear and the results of initial pH, turbidity and conductivity measurements show no water quality issues. I would recommend Donovan Waterworks to anyone looking to have a whole-house water filtration system installed. This is a great company with a team of experienced and professional plumbers. I highly recommend Donovan Waterworks, a company you can trust.

  • Review 32 (2023-07-28 - Rating: 5)

    Genuinely cares about their clients. Takes time to explain what can (or should) and cannot (or should not) be fixed. Went above and beyond by sourcing parts and fixtures. Pleasure to work with! Highly recommend.

  • Review 33 (2024-10-12 - Rating: 5)

    I’m the owner of a small remodeling company, we asked Donavan to assist us with a bathroom remodel. Danni and all the crew at Donavan was a joy to work with, I look forward to working with them in the future.Willie Ratliff - All Things New

  • Review 34 (2024-12-03 - Rating: 5)

    We are a commercial general contractor and began using Donovan earlier this year. Very happy with their service and communication is excellent, which is very important in our business. Danni gets it done.Donovan water works has now performed many projects for Orville S. Arnold Inc. 2 years later service and quality are still top notch.

  • Review 35 (2024-05-22 - Rating: 5)

    Ive used Donovan Waterworks several times for repairs and improvements to my house, and at this point I think Ive had most of their team out on various issues (which my house has plenty of). Danni and her team always do excellent, timely work. They are always realistic about proposed jobs when doing estimates, and usually provide multiple different options for how to complete anything thats not just a simple repair. They also know a lot of other reputable contractors in the area for related work, such as septic, electrical and drywall. For any sort of water problem, Donovan is always my first call now.

  • Review 36 (2024-08-26 - Rating: 5)

    I am so happy I found Danni again!! They fixed are toilet for much less than other quotes and did a great job!

  • Review 37 (2024-07-22 - Rating: 5)

    Aaron and Anna were very quick while also being extremely thorough in their investigation. Because it was only a consultation, their work was free! Im very appreciative of their help.

  • Review 38 (2024-03-23 - Rating: 5)

    Danni and her team are AMAZING and I cannot sing their praises enough. They’ve replaced our sewer line at a very reasonable price, and continue to come out and resolve other plumbing issues in the same day that we call. Super friendly too! They don’t make you feel as if you’re just another customer. Super grateful!

  • Review 39 (2024-04-30 - Rating: 5)

    I do not usually write out reviews, but Donovan Plumbing was absolutely amazing. They’re professional, knowledgeable, courteous and what they charged was a bargain for the level of service we received. We had a massive problem with a sewage drainage line one day after bringing our baby home from the hospital (truly awful timing), and they came after hours, staying until they were sure the problem was fixed. They also took time to explain why it happened and what we needed to do to prevent future issues in a way that wasn’t condescending and made sense. They’ll be my first call for any plumbing needs I have in the future!

  • Review 40 (2024-08-08 - Rating: 5)

    We have had a few jobs done by different people at Donovan Waterworks but they have all been great! We have a 100 year-old house and it can be a little stressful at times but it is great to know that when we have a water, sewer, or gas line problem in our house we have a company to call who will send someone quickly and who will do great work.Danni always gives lots of info and is very detailed in estimates and is always helpful in answering our questions. Her years of experience are clear in her work and insights.Szek and Ron did a great job fixing a broken sewer vent pipe and replacing our kitchen faucet. The tidiness of their work exceeded our expectations. Ron’s decades of experience really show in how he approaches his work. Both Szek and Ron were super kind and knowledgeable.Aaron and Ron did some awesome work with replacing our gas water heater.

  • Review 41 (2024-07-09 - Rating: 5)

    Felt like I met a friend who also happened to be an expert plumber. Danni was fun, professional, friendly, honest, and incredibly helpful. Couldn’t ask for more!

  • Review 42 (2024-07-28 - Rating: 5)

    I am so pleased to have discovered this company through a recommendation on the internet. Such beautiful work was done on some outside plumbing issues and what was amazing was how honest the company was in its pricing, probably even half of what I have paid in the past. And the workerAaron isso easy to deal with. I will use them over and over again and be very much recommending this company to other people. So exciting to find a company like this in existence. Thank you again.The note written above, now slightly modified,is still true 2 years later after their most recent job.

  • Review 43 (2024-05-18 - Rating: 5)

    Excellent plumbers for all plumbing needs, big and small. They helped me with everything from frost proof hose bib installation to line jetting to figuring out poorly installed old plumbing. I can’t thank them enough, the service plan is worth it if you got multiple projects coming up

  • Review 44 (2024-08-23 - Rating: 5)

    Aaron and Anna were on time and lovely. They gave me additional information above and beyond what I had asked. I will absolutely have them back to do future work.

  • Review 45 (2024-09-11 - Rating: 5)

    I highly recommend Donovan WaterWorks. I have used them several times over the past few years. They have installed a city softener, replaced a rotted expansion tank, installed a utility sink, replaced leaking washer connections, installed a studor vent, fixed a severe drain clog, and replaced old leaking & cracked copper drain pipes. I use Aaron because he has gotten to know my house from all the times he has been here. He is on time, professional, knowledgeable, wears shoe protectors, and cleans up the job site! He answered all my questions and walked me through what everything was for during the city softener installation. Donovan Waterworks is my go to for all things plumbing.

  • Review 46 (2023-12-13 - Rating: 5)

    I have had the pleasure of working with Danni, Ron, Aaron, and Szek at Donovan WaterWorks, and I’ve been so pleased with everything about my experience with this company. All of the technicians are so knowledgeable and kind and do great work! I am a first-time homeowner, and I’ve really appreciated the time and care taken to explain the options and the work that needs to be done. Pricing is fair and straightforward. I’m grateful to have found this company and highly recommend!

  • Review 47 (2024-03-16 - Rating: 5)

    Donovan WaterWorks gave us a realistic solution to permanently fix a recurring problem with the drain lines to the public sewer. The work was prompt, professional, done with an eye to detail.We’ve had other plumbing shops come out to address the same issue and every 18 months to two years, we’d need to call them again while Danni proposed something that will permanently fox the issue. My sweetie and I are highly satisfied with her approach and the competency of her team.

  • Review 48 (2024-09-06 - Rating: 5)

    This was the first time I had used Donovan WaterWorks. They were able to come out quickly, explained everything that I needed, had clear pricing, and left everything spotless. Thank you!!!

  • Review 49 (2024-03-18 - Rating: 5)

    Donovan’s WaterWorks was prompt and made sure to get our issue resolved as soon as possible. I love how they send a text with picture of the staff person and their experience before their arrival. It really is a great company!

  • Review 50 (2024-12-23 - Rating: 5)

    With Danni its actually nice to have the plumber visit. You know youre in good hands.

  • Review 51 (2024-12-11 - Rating: 5)

    Great customer service as always. Thanks for coming out to check our reverse osmosis system and answer our questions.

  • Review 52 (2024-01-15 - Rating: 5)

    Second time that we have used Donovan for our plumbing needs and the second time Aaron has come out to our house to perform the work. This time it was for a gas line we needed capped. He is timely, informative, and patient with all of my questions. I appreciate the effort to help me understand the work that is being performed (which is of top-notch quality).

  • Review 53 (2024-01-19 - Rating: 5)

    As soon as I saw the van pull up to my house I had a good feeling about this company. The young man named Szekery, who came to do the job was very polite and kind. We had a leak under the kitchen sink. I was given a 2 hour time slot between 8 and 10 am when they would arrive. Always in the past working with any company whoever came to do the work always came at the end of the time slot. This company arrived at 8:30. A first for me. They also send a text to let you know they are on the way and when they will arrive which you can track where the driver is. Another first and very professional. When he came in the house he said greeted my mom and went upstairs in the kitchen to do the work. He figured out that the leak was just coming from a loose bolt or something simple like that. Tightened it and the problem was solved. I heard him tell my dad that he did not feel right about charging us as he didn’t have to do much. So he didn’t charge us! Who does that? I once had an electrician come out and flip a breaker and charge me 75 dollars even though he said he felt bad about it. He still charged me. Szekery was only here for 5 minutes and I never even saw him face to face because I was upstairs. I only heard him but His presence in our house and how he handled himself and the situation brightened our day. That is very rare in my experience for a technician. I really appreciate him and the company which is obviously well run and thoughtful towards their customers. I am sure they are doing very well. When it’s not all about the money and it’s about the work and doing the job well and being kind then the money will come more easily and in greater abundance because their is purpose behind it and a spirit of love and excellence which our world has great need of. I am inspired by this company and I was not expecting a leak under the sink to turn into such a great experience in my life, but God has an amazing way of turning everyday moments into glimpses of the light that is within all of us if we choose to show it. I am glad that this company is doing just that I will not look elsewhere for a plumber again. Fantastic company! God bless them!

  • Review 54 (2024-03-04 - Rating: 5)

    Great experience! Danni came out on a Saturday to replace our hot water expansion tank, which had sprung a leak over night. She it fixed it in less than 30 minutes. 10/10, Would recommend.

  • Review 55 (2024-07-24 - Rating: 5)

    We’ve always had good service from Donovan Water works. Danni is very friendly and does a great job.

  • Review 56 (2023-12-07 - Rating: 5)

    I got free estimates from Donovan WaterWorks this morning. Zack was knowledgeable, friendly, and LOW PRESSURE which I deeply appreciate! I had a terrible estimate experience with another plumbing company several months ago (which i wont name here, but i tell anyone when the subject comes up), and todays experience was the polar opposite of that. DONOVAN IS RESPECTFUL to their customers AND their potential customers. THANK YOU.

  • Review 57 (2023-11-19 - Rating: 5)

    Was really great meeting up with Danni today. Made great recommendations and clearly has a wealth of experience. Very open and friendly to conversation about future plans and possibilities. Had a really great conversation and planning session. Quote was reasonable and Danni was able to give us a gauge of not only what was needed, but a ballpark price and options as well. Overall, it was just nice to work with someone who was not condescending or rude. I highly recommend and we will direct all our business Danni’s way! I suggest anyone else do the same.

  • Review 58 (2024-08-23 - Rating: 5)

    Punctual, professional, friendly, honest work. Contacted them on a recommendation from the bmore community reddit and was absolutely not disappointed.

  • Review 59 (2025-01-07 - Rating: 5)

    Fast, professional, super friendly. Will definitely be using for my plumbing needs going forward!

  • Review 60 (2023-06-14 - Rating: 5)

    (June 2023):As ever, Donovan WaterWorksservices were professional, efficient, and 100% + satisfactory. One of my toilets had stopped working after a water main repair down the street from my building. It turned out that an airlock had been created when the city water had been turned back on. The issue was explained to me and fixed within a very short period of time. As on their previous visit, great care was taken to ensure no mess, and service was friendly and super efficient!(Previous post):Danni arrived promptly at appointment time, and in was in communication about ETA beforehand. On arrival, she analyzed the problem, explained what was needed, and subsequently obtained the needed part for my very, very old toilet fixture, which had to be ordered. She then returned within the week to complete the repair. Danni and her aide worked in a highly efficient, professional manner, wore protective slippers over their shoes to help keep floors clean, and cleaned up completely after the work was concluded. Excellent service, excellent work!

  • Review 61 (2023-07-27 - Rating: 5)

    I have had 3 experiences with Donovan and each has been great. Craftsmen are very well trained and knowledgeable. They are extremely courteous and clean up after the job is complete. I feel that their prices are reasonable and competitive. Will definitely use them again.

  • Review 62 (2024-03-20 - Rating: 5)

    The plumber was pleasant and efficient. The quote was very reasonable compared to others I received and they managed to fit me in and complete the job before company arrived. Thank you Donovan WaterWorks and Aaron, our plumber.

  • Review 63 (2023-09-06 - Rating: 5)

    Aaron came out to install a new hot water heater today that Danni had ordered for me. He was professional, neat, and an incredibly nice guy. Explained the new system to me and answered all my questions. Made sure everything was working properly and cleaned up before he left. Great service!

  • Review 64 (2023-12-12 - Rating: 5)

    Honestly I cannot recommend Donovans enough, they have been amazing to work with. We have used them in the past but most recently we have had nightmare of a well project (done by a different company) that was finished last week but we were still having issues. Donovans sent two guys out this morning they troubleshooted and found the problems, explained everything to me very clearly and armed me with the knowledge (and an estimate) to take to the other company to get things fixed for good

  • Review 65 (2024-02-01 - Rating: 5)

    Donovan waterworks has our business forever! We had a pretty urgent mainline clog and they were able to send Aaron to our house within 2 hours of calling! Aaron was incredibly helpful, explained every step and fixed the clog. Unfortunately some of the problem crossed into county lines and when the county became unreliable Aaron came back out to do his due diligence in fixing the problem as much as he could without crossing into county lines! THANK YOU ALL!!

  • Review 66 (2023-11-28 - Rating: 5)

    Called Donovan and they were easy to schedule with. Aaron showed up promptly. After looking at the job he informed us that it would best be seen by a waterproofer. He supplied a contact for me. Appreciate the pleasant interaction and the good customer service.

  • Review 67 (2024-04-07 - Rating: 5)

    Great communication, pricing, and attention to detail. I called on an emergency call in the middle of the night where they were at my home within minutes and repaired it that evening and called for a follow up within. 24 hours. Thank you for being accommodating and kind during my time of need. Thank you!!!

  • Review 68 (2024-03-24 - Rating: 5)

    Great experience all around. I feel like I got an honest evaluation of the situation. And pricing was reasonable. Great communication from reminders a day before as well as tracking when the plumber is on their way.

  • Review 69 (2024-10-02 - Rating: 5)

    Excellent service on our water heater replacement. On time and highly efficient.

  • Review 70 (2024-01-29 - Rating: 5)

    Szekery was friendly, knowledgeable and on time. He was able to quickly fix the clog in my sink and even showed me how to pull the stopper out myself in the future if it gets clogged again! I would definitely recommend him and Donovan Water Works for all my plumbing needs.

  • Review 71 (2024-11-09 - Rating: 5)

    Everything about Donovan was first-class. From making the appointment, confirmation, prompt arrival and knowledgeable crew. They took the time to explain the work and completed the job professionally. Friendly people and a great experience. I have already recommended to friends and family and will not hesitate to use them for all my plumbing projects.

  • Review 72 (2023-12-06 - Rating: 5)

    I needed an old gas line capped in my kitchen and the system was too sketchy for me to feel comfortable doing myself. Scheduling was quick and easy, Angela was great and walked me through the process. Szek came out promptly, educated me on my options, and was able to wrestle the old system into submission. He was super chill and it felt like a very fair expense, especially for the peace of mind that its done correctly. I will definitely call Donovan WaterWorks for future work.

  • Review 73 (2023-10-25 - Rating: 5)

    Ron and the team at Donovan WaterWorks are fantastic! My wife and I have been dealing with a host of issues with our new home. One of the actual bright sides to all of this has been working with Donovan WaterWorks. Ron is friendly, experienced, thorough, and happy to answer any questions that a new homeowner might have. Ashley, up at the office, is friendly, responsive, and lovely to work with as well. I will absolutely recommend Donovan WaterWorks in the future, and will continue to use them for my plumbing needs.

  • Review 74 (2023-11-22 - Rating: 5)

    Working with Donovan WaterWorks was super easy and stress free! We are first time homeowners so this is all new to us and Aaron took the time to explain everything to us. Much appreciated and will definitely recommend to friends!

  • Review 75 (2024-04-11 - Rating: 5)

    Very pleased with the quality of work. Dani was courteous and very professional in every respect. I would have Donavan Waterworks any needed work in the future. Donavan was not inexpensive, but in the end, they exceeded my expectations in every regard.

  • Review 76 (2023-10-16 - Rating: 5)

    Such great service!! Aaron came out same day and fixed our leaky faucet in about a minute and didn’t charge for a house visit or anything! Thank you so much for being timely, efficient, and kind.

  • Review 77 (2024-11-13 - Rating: 5)

    Danni Donovan is an excellent plumber and is training new plumbers the same way. She is knowledgeable about various plumbing issues and parts. In a recent annual inspection, she identified a potential future leak so I can have the repair done before any damage occurs.Aaron is a courteous professional who knows his job and is easy to work with. I am comfortable having any plumbers from Donovan in my home.

  • Review 78 (2023-05-25 - Rating: 5)

    Best plumbing experience I’ve ever had! On top of communication and scheduling, super responsive office. The plumber was able to diagnose our water heater issues just by listening to it. Very experienced and skilled !

  • Review 79 (2023-05-03 - Rating: 5)

    Very responsive and efficient to the task. Fully met our needs and there were no surprises. We had kind of a weird plumbing problem but Danni knew exactly how to fix it. Will definitely call them again.

  • Review 80 (2024-02-20 - Rating: 5)

    Aaron and Anna showed up on time for the consult and work. They did a great job on our old plumbing. We would definitely recommend their services and company.

  • Review 81 (2023-08-27 - Rating: 5)

    Aron was amazing!! I’ve been in the waterproofing industry for over 30 years so I had to work hand-in-hand with plumbers for years some of them were fair some of them were OK until I met Danni and Angela from Donovan plumbing a few years ago! Not only are the best in what they do There’s no other plumbing company that I will ever work with ever!! Just a group of amazing

  • Review 82 (2024-03-16 - Rating: 5)

    Long story short, Ive developed what I like to call plumbing anxiety due to previous experiences with my home. I grew even more worried when I found that I had Schedule 40 PVC installed in my upstairs bathroom. Szekery and Anna did amazing job replacing all of it to meet code. They both were able to answer all of my questions and eliminated all of my concerns. If I ever need plumbing services again, I know who Im hiring for the job. Ten stars to Szekery and Anna.

  • Review 83 (2023-08-27 - Rating: 5)

    We had a major plumbing back up in the middle of the night. The Donovan team was super responsive and had a technician out to us within an hour of us calling. I must have called fifteen numbers before reaching them (thanks to my realtor for the recommendation). I can’t help but joke ā€œcall fifteen dudes and the women show up!ā€ Ron, our technician was efficient, kind and made sure we understood everything in detail. We are definitely saving this contact and will be using Donovan Waterworks for any future plumbing needs.

  • Review 84 (2023-04-18 - Rating: 5)

    This is the second time my company has used Donovan for a plumbing issue, and I plan on using them again in the future if we are in need of a plumber again. They are very responsive, you talk to an actual person when you call. They were able to get us on their schedule ASAP and called to let me know the plumber would arrive early, along with a text letting me know who our technician was and that they were on their way. This level of customer service is almost unheard of these days and I wish more businesses provided this level of service. They were able fix the issue quickly and sent me a detailed email and photos with the invoice. Their prices are very reasonable. I highly recommend them for anyone with plumbing needs.

  • Review 85 (2023-04-01 - Rating: 5)

    Home plumbing assessment: new home owner, wanted a full assessment of my system because it is an old house and needs... Well, it just needs.The assessment was thorough and the estimates were fair. I now have a plan to work from, and I am definitely going to be in contact with them to complete the work. In this case, a new hot water heater and the addition of some valves to make my home a more modern and safe place to live. Trying to decide if I should switch from gas hot water heater to electric and need to also price that. So many decisions, but Donovan Waterworks actually made me feel empowered... Not a frequent feeling when dealing with various contractors in my experience.Update 3/31/23: made my decisions and Aaron with Donovan Waterworks came out and did a great job with the hot water heater and the valves. Their was a minor to moderate issue after, and Donovan Waterworks did not leave me hanging and handled that, too. I am planning to get a new utility tub in my basement later in the year, and I also went with their annual membership, so will see them again. 10/10 would recommend. Probably some of the most pleasant folks I have had come out to my house. Thank you!

  • Review 86 (2024-07-15 - Rating: 5)

    Great demeanor and super professional estimate process. Prices are in line with industry standards. Highly recommend.

  • Review 87 (2023-09-27 - Rating: 5)

    I am a repeat customer over multiple years and highly recommend Donovan Waterworks. Danni and her team have done several complicated projects for me and also come out and looked into small issues. Having repairs or construction projects can be very stressful but working with them makes things much easier and smoother to handle.

  • Review 88 (2024-01-04 - Rating: 5)

    I highly recommend Donovan Waterworks. They were extremely responsive, timely and professional regarding my plumbing emergency. Having used the company in the past, I know that their technicians are extremely competent and, most importantly, trustworthy.

  • Review 89 (2023-08-24 - Rating: 5)

    This is the second time that I have used Donovan waterworks. I am more pleased this time. The first time I was left with leakage from because the water valve was not turned open all the way.Today I was very pleased with the work done by Ron Green.. All of the qualities as above. He was professional, on time, and answered all questions and explanations in a kind and patient way. If there is a next time I would request Ron Green to do the service for me.I fell that todays work was a good value.Patty Smith

  • Review 90 (2024-06-12 - Rating: 5)

    AAron and his apprentice were very professional and explained everything and was never pushy. I feel he Donovan Waterworks was the first honest company to give us estimates. We will definitely use them again.

  • Review 91 (2023-04-22 - Rating: 4)

    Impeccable service but I should have done my research on the products they use: style and price above my budget. They were very kind to upgrade the faucet for free, though. I just wished I had the option to get a lower-line faucet for a kitchen that has nothing stylish about it.For those with more money, I highly recommend them: punctual, helpful, and knowledgeable.Im sorry I wont be able to call them back as I cant afford their high-end quality.

  • Review 92 (2023-11-14 - Rating: 5)

    This is a very good company. My realtor referred me to them when I brought my house. Theyve done several projects in my house including installing pipes, fixing clogged drains, repairing shower faucet, and fixing rusted pipes. Theyre responsive and reasonably priced and very friendly. I would recommend them.

  • Review 93 (2024-11-26 - Rating: 5)

    Excellent service from knowledgeable and trustworthy professionals. This is my second time hiring them for a bigger project and I would absolutely contact them again. To top it all off, they are incredibly organized, responsive, timely, and great communicators.

  • Review 94 (2024-07-13 - Rating: 5)

    Szek was great — he talked through options for updates to my garbage disposal and pipes under the sink. We talked about water filtration a bit, which a pre-service text message from Donovan WW said was a specialty of his. The disposal will installed immediately and they’ll be back to do some additional pipe work in the future. Would highly recommend Szek and Donovan Waterworks.

  • Review 95 (2022-06-23 - Rating: 5)

    Excellent experience all around. Dani arrived early which was communicated. After filling her in on the issue we talked through various options and the costs. Once we decide on our course of action she got right to work. When the job was finished she left the bathroom clean and as organized as she had found it. 5 stars for communication, knowledge, honesty, skill, and ease of payment. Will definitely use them again!

  • Review 96 (2024-04-17 - Rating: 5)

    Aaron is great. I’d trust him alone in my home. I feel confident in his knowledge and am happy to have a trustworthy person who knows their stuff service and keep our water quality in check!

  • Review 97 (2023-05-02 - Rating: 5)

    As always, professional, knowledgeable, efficient, trustworthy and reliable. Great communication, very responsive to questions, quick to arrange for a visit and repair work. Makes this part of home maintenance a genuine pleasure to deal with...I have no worries about their work, their price, their standards of what makes for a good job done.

  • Review 98 (2023-04-10 - Rating: 5)

    Ron our service man was great, very friendly and arrived on time. Took the time to explain everything he did and was very professional in answering questions.

  • Review 99 (2024-07-29 - Rating: 5)

    Szek arrived on time, was courteous, helpful and pleasant. I was pleased to have him come back to my home. He did a great job. Thanks, Szek

  • Review 100 (2024-09-28 - Rating: 5)

    Aaron was excellent. Explained everything as he conducted the annual maintenance check. Donovan Works is our go to for our plumbing needs.

  • Review 101 (2023-04-14 - Rating: 5)

    We scheduled an appointment for some issues with a tub in our home. Their plumber arrived in a timely manner and thoroughly went through the issues and potential solutions with us, including noting the fact that the best course of action was to make no repairs at this time. It is great knowing that they’ll give this sort of feedback instead of pushing for unneeded repairs and makes us want to call them first for future problems.

  • Review 102 (2023-01-26 - Rating: 5)

    Absolutely love Danni and Donovan Waterworks. No one wants to call a plumber, but how amazing is it when you know exactly who you will call when you need to?? AND you look forward to seeing them? Danni is knowledgeable, kind, thoughtful, and willing to talk you through things that you don’t understand. She’s done a variety of work for us at a few different properties. Plus it’s a woman-owned family business too - her son is in training and wife helps with office work behind the scenes. Can’t recommend them enough!

  • Review 103 (2023-12-20 - Rating: 5)

    Called and was actually able to come BEFORE the appointment time. Courteous, polite and efficient. He got the job done quickly and at the quoted price. Whats not to like??

  • Review 104 (2024-09-05 - Rating: 5)

    Danni and her team show up on time and ready to roll. She’s my go to for everything plumbing and she’s woman owned!

  • Review 105 (2024-01-12 - Rating: 5)

    Donovan Waterworks is the best. We have had multiple services performed by them, with multiple technicians, and have been happy each time. Professional, friendly, and trustworthy!

  • Review 106 (2023-04-27 - Rating: 5)

    Very professional and efficient team (Danni, Ron and Zack) from quotation through installation of well pump, expansion tank and softener. Showed up at the expected times and completed the job even earlier than I expected. I would definitely recommend them for any plumbing or well issue.

  • Review 107 (2022-06-23 - Rating: 5)

    We had our annual inspection. Paul was great, answering questions and looking at our space carefully. We received a list, including costs, etc. for optional repairs and things we knew we wanted fixed. A really good process! We’ve had a great experience with all our dealings with Donovan Waterworks

  • Review 108 (2023-12-01 - Rating: 5)

    I had the Donovan team initially out to fix some sillcocks that busted due to my bad maintenance behavior and the work was excellent. While out, Dani pointed out my water treatment system was dying. At first, I was a bit suspicious, but when her tech independently said the same thing, well, had to jump. Dani came a couple weeks later, replaced what was a failing system, showing me where the issues were and the benefits from the new system. Unfortunately, removing the tanks was a bit more than she could take care of at the time, but her team came out the next day and off they all went. Excellent and courteous work all around. Learned some things not only during the course of the work but at Danni’s Saturday classes as well! Listen to them. Smart people who know their stuff.

  • Review 109 (2023-06-11 - Rating: 5)

    Danni is the BEST!! She replaced my water heater (supposedly the nastiest one shes ever come across), installed a water softener, AND pressure relief valve all by herself. Shes been more than happy to answer all my questions and Im a big fan!

  • Review 110 (2023-03-15 - Rating: 5)

    We needed 1 installation and 1upgrade to the house. The company was on time ando did exactly what I needed. It came out just as I pictured it when they finished. The work is such a great improvement to my house. We are very pleased and thankful and will surely call Donovan again!!

  • Review 111 (2024-05-08 - Rating: 5)

    We used Donovan Waterworks for the first time this month. They were fabulous. On time, knowledgeable, and the best is that they solved our problem. Highly recommend and we will have them back next time we have a plumbing issue. Thanks so much!

  • Review 112 (2023-07-10 - Rating: 5)

    Danni was amazing. She took the time to explain all of my options and give me a clear understanding of the sphere of work. Will be using them for all plumbing related projects for many years to come!

  • Review 113 (2024-04-12 - Rating: 5)

    Szek did a fantastic job. He was knowledgeable, polite and customer focused. He answered all of our many questions. We highly recommend Szek.

  • Review 114 (2023-07-28 - Rating: 5)

    I called Donovan water works to install a new water heater on August 2022. Super easy to schedule an appointment and have them take out our old water heater and then replace it with a new water heater WITH warranty. Fast forward, 10 months from the installation date, I found a water leak. I called Donovan water works and they were more than happy to inspect, install, and replace a new part.

  • Review 115 (2023-12-26 - Rating: 5)

    On Christmas our water heater leaked. I called the next day and Danni was at my house first thing! They had the water heater installed in a very tricky spot by lunchtime. I am very satisfied!

  • Review 116 (2023-12-04 - Rating: 5)

    Ron was very thorough with evaluating the problem. The problem of source of leak remains elusive but Ron took the time to strategize a possible to ā€˜capture’ the source over the next few days of using the sink and dishwasher. Ron was courteous and professional. Thanks very much

  • Review 117 (2023-05-07 - Rating: 5)

    I called Donovan WaterWorks when my dishwasher stopped draining and the basin was filled with dirty water. I was warned in advance that DWW may not be able to fix an appliance issue. Aaron came out and confirmed it was the appliance by checking all the connections and lines to the dishwasher. This could have been a very quick visit—but I had some questions about much less pressing plumbing issues, and Aaron spent around an hour with me going over everything. He was extremely patient and thorough, and I feel much more confident about the other projects and repairs than I did before his visit. A silver lining to an appliance breakdown that was absolutely worth it to me. Thank you so much, Aaron! I’m sure we’ll be seeing you again!

  • Review 118 (2023-10-06 - Rating: 5)

    This company placed a chem feed for us. For someone like myself who knows nothing about this, they did a great job explaining what it is and why it’s important. They also kept us informed every step of the way. Honest about cost and where to find items if it was too expensive. Will be using them for any future water or o plumbing services

  • Review 119 (2022-12-20 - Rating: 5)

    I am posting this review on the same day that the plumbers were here. They were prompt, friendly, punctual, and efficient. Everything seems just right. They installed a new garbage disposal, replaced a bad tub spout, and installed a dual shower fixture. At this point, I can easily say, I wouldnt hesitate to use them again.

  • Review 120 (2023-06-09 - Rating: 5)

    We have been utilizing Donovan Waterworks since we moved into our home in 2020. Dani, and Ron have been nothing but professional, honest, reliable, and trustworthy.They originally replaced some sewage piping from our first floor, to the basement. This now allows us to run the dish washer, sink, and/or the washing machine at the same time without anything backing up with issue. They have replaced our pressure valve, added shut offs, and replaced my front of house spout! Now I can finally run multiple hoses around the house, without extension.These two, have earned our business in the future as repeat customers. Unlike Ensor, or other plumbing companies, they will not to sell you on anything that isn’t necessary, or rob you of what needs work.Thank you, and thank you again!

  • Review 121 (2024-01-30 - Rating: 5)

    Danni and the whole Donovan team were very easy to work with and very helpful. They don’t try and sell you services you don’t need and they recommend products in a timely manner

  • Review 122 (2021-11-02 - Rating: 5)

    Donavan Waterworks was very professional, transparent and reasonably priced. I needed a new waterline installed on my new refrigerator. Danni first came out to assess my situation and explained my options to me. She was very personable and patiently answered all my questions. I was given a detailed estimate and she returned at the later appointment date to complete the job. All work was completed by the promised time and at the estimated price. Thank you for all your help and for making this a pleasant and painless experience for our family! We highly recommend Donavan Waterworks.

  • Review 123 (2023-05-22 - Rating: 5)

    Every aspect of scheduling and service provision was excellent, including our technician’s feedback on our issue as well as his work. Highly recommend! This was our second very positive experience with the firm.

  • Review 124 (2023-06-10 - Rating: 5)

    We used Donovan to replace a hot water heater a few years ago and recently had them back for some follow up maintenance. They have always been prompt, courteous, and efficient. We will continue to use them in the future.

  • Review 125 (2023-05-04 - Rating: 5)

    We had our main sewer line back up and they made time to come out next day to help clear the clog. Danni was friendly and helpful, even our shy dog liked her. I cannot recommend enough

  • Review 126 (2024-12-02 - Rating: 5)

    100%, very much the professional. Highly recommend.

  • Review 127 (2020-08-25 - Rating: 5)

    Donovan waterworks- professional, knowledgeable, and the best customer service I’ve seen from any contractor. I am renovating a 90 year old cape cod with well water and complicated plumbing issues. I have had a terrible time finding a plumber that will a. Call back and b. have the patience to explain options for this big job. Danni was so informative, responsive, punctual, and the best..... was so patient in helping me trouble shoot and make the best decision for my property. Honest and efficient, she was able to get this huge job done within a week of my first call. She came with a high recommendation from a work friend who also has an older home. So glad I took the recommendation!!!

  • Review 128 (2024-12-04 - Rating: 5)

    Knowledgeable and honest company and plumbers. They provide information and let you make an informed decision.

  • Review 129 (2024-12-13 - Rating: 5)

    Quick, friendly service. Respectful technician, highly recommend

  • Review 130 (2022-08-17 - Rating: 5)

    I highly recommend Donovan WaterWorks, and I will be calling them again to fix more plumbing issues I unfortunately have in my house. Paul, the technician, was 30 minutes early for the appointment, and he thoroughly investigated and clearly communicated the issues/problems with my bathroom sink and bathtub. He was professional, funny, and understanding. Thanks so much, Paul and Donovan WaterWorks!

  • Review 131 (2023-09-11 - Rating: 5)

    Danni (Owner) was thorough and able to diagnose the issue very quickly. Ron (Tech) was very professional and extremely detail oriented. Overall a great experience!

  • Review 132 (2023-06-18 - Rating: 5)

    I really liked how Dinovan did it. They were very responsive on my problem and set up an appointment. Also they sent out reminder text with a name and photo of a technician. I really likdled everything very professional and a charger was reasonable.

  • Review 133 (2022-01-05 - Rating: 5)

    Danni came out for an emergency job for us same day. She was kind, professional, thorough and explained what was going on to us so that we could understand. As I told her, we hope we wont need anything again anytime soon but we definitely know who to call if we do. We would recommend Donovan WaterWorks to anyone that needs a plumbing job done.

  • Review 134 (2022-04-21 - Rating: 5)

    I can comfortably rely on this company to provide service that is reliable, affordable, and done right. I love what they stand for, the informative text to know who is coming to my home (with photo and pronouns!), and communication from the office staff to my actual plumber. It was fast and clean and I feel confident about the work was done!

  • Review 135 (2023-04-14 - Rating: 5)

    As always, great service in every regard. Danni and the team could not be more professional and pleasant to deal with. In addition, I learn something every time they are here about my systems. Also, I love a service that will tell you when you DONT need something you think you need!!

  • Review 136 (2023-11-18 - Rating: 5)

    Discovered a water fountain in our laundry room coming from the hot water heater. Called Donovan Waterworks and we couldnt have been happier with the service and price. Ron was amazing!

  • Review 137 (2024-02-21 - Rating: 5)

    Very professional and polite. Explained things without speaking down to you. The work was fast and very well done. Would definitely recommend.

  • Review 138 (2023-05-09 - Rating: 5)

    Water was not coming out of my outside hose. During my estimate. Aaron was able to get the water running, and show me where the shut off valve was behind the drywall (I didn’t know I had one! Lol!). This was all part of a free estimate! They definitely go above and beyond!

  • Review 139 (2024-02-27 - Rating: 5)

    They were on time and got the work done in an efficient and timely manner. Very professional I would highly recommend them for any service that they perform and you as a consumer require.

  • Review 140 (2024-10-16 - Rating: 5)

    Professional, knowledgeable, courteous, fair and overall pleasant to work with.

  • Review 141 (2022-04-12 - Rating: 5)

    Danni Was professional and on time, even had a tracker to see estimated arrival time. They quickly identified the problem and were able to repair it without too much damage to the drywall. They wore shoe coverings and cleaned up nicely when finished. I appreciated their straightforward explaination and estimate, not being spoken down to, or Made to feel uncomfortable or unsafe.

  • Review 142 (2022-12-03 - Rating: 5)

    We had a very positive experience with Ron G at Donovan Plumbing. Communication was excellent and we received a text when he was on his way. They took care of our plumbing issues.

  • Review 143 (2023-04-14 - Rating: 5)

    I had a broken water heater that Aaron said was the most corroded he had ever seen . It was from 1991.They treated it as an emergency and had the new one on by that afternoon .Then today I had my outside turn off replaced and added a pressure regulator .Love the speed with which this company works and how they explain everything to you .I couldn’t be more pleased and the owner is right in Springdale

  • Review 144 (2025-01-05 - Rating: 5)

    Explained everything thoroughly! Very pleasant young man!

  • Review 145 (2024-04-19 - Rating: 5)

    Danni is highly knowledgeable, professional, and easy to communicate with…….I have used Donovan Waterworks several times, and have always had a great experience with them……..highly recommend this company!!!

  • Review 146 (2024-01-17 - Rating: 5)

    Good company. They have done work at my house with complete satisfaction. The employees are awesome and knowledgeable about their craft.

  • Review 147 (2020-09-14 - Rating: 5)

    One Sunday morning water started leaking from a light fixture in our kitchen. Danny was able to come over that morning to get started. She was very polite, professional and was able to get us taken care of quickly. Highly recommended for any plumbing needs!

  • Review 148 (2022-12-27 - Rating: 5)

    Talked me through how to thaw a frozen and inaccessible hot water pipe on Christmas Eve, checked back later on even though swamped with emergency calls, then came after holiday weekend to inspect thawed pipe for leaking and install a needed shut-off valve for that pipe in case of a future emergency. Highly recommended - outstanding service from pros who really care about what they do.

  • Review 149 (2022-06-21 - Rating: 5)

    Paul was awesome! Couldn’t have asked for better service. He was honest, easy to communicate with, on time, and very knowledgeable. I will certainly be calling Donovan WaterWorks for any and all future plumbing needs!

  • Review 150 (2021-12-09 - Rating: 5)

    Danni and her team did a great and professional job. timely, through and friendly. They had to re-install and reroute some previous plumbing for an install of a utility sink. I highly recommend Donovan Waterworks!

  • Review 151 (2023-10-25 - Rating: 5)

    Ron was very thorough in evaluating our plumbing issue. He explained the issue and his proposal to fix the problem and answered all of our questions.

  • Review 152 (2023-06-15 - Rating: 5)

    Aaron was on time, friendly, and helpful with letting me know what should be a priority and what can wait. We will definitely have him and Donovan WaterWorks back out to complete the items on our estimate.

  • Review 153 (2024-10-25 - Rating: 5)

    Great company to work will. Clear, up to date estimates of arrival. Friendly team. Clear communication.

  • Review 154 (2023-02-22 - Rating: 5)

    Donovan is on the more expensive side but thorough, knowledgeable, quick to respond and wont push services you dont really need. Sometimes those things are worth the extra money. I will always call this company when I have a plumbing issue.

  • Review 155 (2023-04-03 - Rating: 5)

    Very professional, showed up right on time, did a good job, and answered all of my questions. The minimum house visit is pricy ($150) even if the job takes 30 seconds, but I appreciated their level of service.

  • Review 156 (2024-03-25 - Rating: 5)

    Donovan Waterworks is nothing short of amazing. Always very fair and honest. I will always use them for all plumbing needs

  • Review 157 (2023-12-14 - Rating: 5)

    Donovan Water Works is a fantastic plumbing company. On time and professional; we only trust Donovan when it comes to our household plumbing needs.

  • Review 158 (2022-06-17 - Rating: 5)

    Paul was great and professional! Identified the problem quickly and was able to fix everything in less than an hour. I would definitely recommend and use again if I have a plumbing problem in the future

  • Review 159 (2021-11-09 - Rating: 5)

    I recommend Donovan Waterworks. They worked in my house in Oct 2021. They installed a larger utility sink and associated faucet, as well as new shower fixtures that I bought. They were not the cheapest estimate, but their interactions and feedback on my projects made it worthwhile. I will use them again. I also really appreciated that they were very covid aware and safe.

  • Review 160 (2023-12-07 - Rating: 5)

    Did a terrific job diagnosing the problem, identifying the most cost-effective solution, and solving the problem. Arrived as scheduled and very friendly. Couldnt be happier.

  • Review 161 (2024-09-06 - Rating: 5)

    Getting scheduled was quick and easy. Had a great experience with my consultation. Szekery was very polite, friendly, and knowledgeable. I had a 2-hour time window and he showed up within the first half-hour. Even if I dont move forward with this specific project, Im bookmarking Donovan for any future plumbing projects.----EDIT (9/4/24): (Cant make a second review). But Aaron A. came out to fix a problem with my bathroom sink leaking. Aaron was a chill dude. He was very transparent about the work that would be done and the cost, as well as warranty coverage. Once I signed off on the job, he went straight to work and was finished in no time at all. He even gave me tips about my sink and how the different parts work. Great guy and would highly recommend him and Donovan.

  • Review 162 (2023-06-27 - Rating: 5)

    Ive been using them for years and have been extremely happy with their service and honesty. I highly recommend them and always tell my friends to call Donovans!⭐⭐⭐⭐⭐

  • Review 163 (2023-01-30 - Rating: 5)

    Aaron notified us when enroute. He was prompt, courteous, was very professional & polite. He did great work, and always kept us up to date with each task that he performed. Highly recommended,Thanks Aaron!!Mike Pilkenton

  • Review 164 (2023-12-06 - Rating: 5)

    Quick response from initial phone call. Polite service worker. Job explained thoroughly with recommendations. Disposed of waste. Date to service was timely. Highly recommend.

  • Review 165 (2023-06-21 - Rating: 5)

    Installed a chemfeeder system and reverse osmosis system for our drinking water. I have called twice since the installations with questions about the units and both times Danni responded quickly, came out to troubleshoot my concerns AND did not charge an additional serve fee. Stands behind her work.

  • Review 166 (2023-04-27 - Rating: 5)

    We have had them come out a few times for different things. They are always super knowledgeable, helpful, and kind. Its so nice to have a great plumber we can count on.

  • Review 167 (2024-06-06 - Rating: 5)

    Aaron was extremely helpful and friendly. The entire team was very responsive and helpful.

  • Review 168 (2023-04-21 - Rating: 5)

    Danni was great! So informative and helpful. Added bonus- I always appreciate when a business wears the shoe covers. Details matter! I would highly recommend.

  • Review 169 (2024-02-25 - Rating: 5)

    Danni was great. Spent a lot of time with me troubleshooting and explaining things. Will use Donovan again.

  • Review 170 (2021-06-10 - Rating: 5)

    They were on time, efficient, very professional, and very knowledgeable. They asked many questions of how we would like a certain pipe run to the outside for a hose attachment. very helpful with recommendations. Very competitive prices, and service with a smile. I would recommend this company to anyone

  • Review 171 (2022-11-21 - Rating: 5)

    Danni is amazing. She’s extremely professional, knowledgeable, and reliable. I’ve been using her for plumbing for years and I won’t use anyone else. Top notch service!

  • Review 172 (2023-07-05 - Rating: 5)

    Ron is always on time, or even early, and does a great job! He makes helpful suggestions for other projects that improve plumbing issues.

  • Review 173 (2024-11-18 - Rating: 5)

    Love the level of communication. And is very responsible.

  • Review 174 (2024-07-17 - Rating: 5)

    Danni was informative, transparent, and friendly. 10/10 would call again.

  • Review 175 (2024-04-19 - Rating: 5)

    Great bunch of people at this company. You can feel confident they will give you good advice and get the job done.

  • Review 176 (2024-07-25 - Rating: 5)

    They came highly recommended and I understand why!

  • Review 177 (2023-06-28 - Rating: 5)

    Danni is great to work with. She listens and knows what she is doing. She won’t do/charge for anything unnecessary. We will use her again.

  • Review 178 (2024-02-29 - Rating: 5)

    Danni is the best plumber we have ever dealt with. 6 stars out of 5!

  • Review 179 (2023-01-06 - Rating: 5)

    Danni was very professional. I received a text when she was on her way and she and Zack wore footies in the house. She took the time to explains the pros and cons of my issue and then went to work. Danni knows her business!

  • Review 180 (2024-10-10 - Rating: 5)

    Hard to say, we’re only starting the repair process. But so far, so good — very honest and up front with me about best options.

  • Review 181 (2024-12-03 - Rating: 5)

    The workers did a good job on what they had to work with.

  • Review 182 (2023-09-14 - Rating: 5)

    DANI was early! Knew exactly what was needed in a matter of moments. Got the parts and fixed our system within an hour. Amazing service!

  • Review 183 (2023-03-24 - Rating: 5)

    Had a new utility sink installed along with the hookups and piping above it completely redone with all new shutoffs.Looks great and added some great function to our laundry room.

  • Review 184 (2020-09-16 - Rating: 5)

    Danni did a great job diagnosing my issues, fixing the problem and giving me an estimate for future work. She was available the day I called! I will definitely use Donovan WaterWorks again!

  • Review 185 (2023-12-18 - Rating: 5)

    I called Donovan Waterworks today. They were very pleasant and friendly. Ron showed up in a timely manner and fixed the issue.

  • Review 186 (2023-06-15 - Rating: 5)

    I had an amazing experience with Donovan Water Works. Very fast response time, great advice, great customer service and the problem is fixed. Highly recommend.

  • Review 187 (2023-03-24 - Rating: 5)

    Danni once again saved me. I had a problem with my bathroom sink and Danni fixed it easily. Donovan Water Works is great! I will always use them.

  • Review 188 (2022-12-07 - Rating: 5)

    I had a washer installation nightmare. Danni came out and was amazing! The problem was fixed, the washer was installed and I can’t say enough about how professional, friendly and helpful she was.

  • Review 189 (2024-06-11 - Rating: 5)

    Arrived on schedule and completed the work quickly & efficiently. Gave good answers to all my questions.

  • Review 190 (2023-05-10 - Rating: 5)

    Ron was great. Trouble shot the leak issue in my shower and got the job done in timely manner! Would strongly recommend this company.

  • Review 191 (2023-09-13 - Rating: 5)

    Aryn was pleasant and honest and helpful.Not sure the other guys name, but both gentleman did a very professional job and were extremely pleasant to work with.

  • Review 192 (2024-10-24 - Rating: 5)

    Never been anything but 100% satisfied. A great company!

  • Review 193 (2024-11-08 - Rating: 5)

    Very knowledgeable. A pleasure to work with.

  • Review 194 (2023-01-27 - Rating: 5)

    This company is great! Dani, our technician, was on time and really knows her stuff. I will not hesitate to use them again in the future.

  • Review 195 (2024-01-15 - Rating: 5)

    I had them out to clear my sewer line. They were quick, professional, and reasonably priced. Awesome as always!

  • Review 196 (2024-09-06 - Rating: 5)

    I will recommend Donovan Waterworks to EVERYONE that I know. Everyone was knowledgeable friendly and courteous.

  • Review 197 (2023-11-15 - Rating: 5)

    We’ve used Donovan Waterworks in the past and will continue to call them for future plumbing needs. Dani, Aaron and the entire staff are truly top notch!

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