Mark Carpenter Plumbing, Heating & Air

Photo of Mark Carpenter Plumbing, Heating & Air

Located in Clovis, New Mexico

Address: 421 Sycamore St, Clovis, NM 88101, United States

Phone: +1 575-222-2551

Rating: 4.8

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-12 - Rating: 5)

    Adam was very efficient, he found the problem and fixed it quickly. He was thorough by making sure that all the heat ducts were working properly as well as the HVAC system when he finished fixing the problem. It was all working correctly and everything turned out great. He was friendly, polite, and answered all of my questions and concerns. I felt like Adam knew what he was doing and that I could trust him and that the work he did was his best. Thank you so much!

  • Review 2 (2024-12-12 - Rating: 5)

    Mark Carpenter Plumbing is always dependable & does a perfect job. Eric & his assistant were the very best, doing a great job with old plumbing. I never worry when I need a new faucet or plumbing problem solved because I can always count on them. Highly recommend!

  • Review 3 (2024-12-25 - Rating: 5)

    We needed a Christmas miracle and everyone from Mark Carpenters Plumbing made that happen. Everyone I spoke to in order to get my family back into our home before Christmas was professional and so kind. I will always recommend them to everyone!! Thank you guys!!

  • Review 4 (2025-01-03 - Rating: 5)

    We had a water leak and they came out quickly and got it repaired in no time. They even checked out another issue we had and provided insight. Great experience, friendly and respectful!

  • Review 5 (2024-11-01 - Rating: 5)

    Aaron and Trey were fantastic today! They came out quick accessed our needs and address them! Repaired one hot water heater and replaced another. They were super professional, very knowledgeable, and nice guys to work with!

  • Review 6 (2024-11-23 - Rating: 5)

    Everyone at Mark Carpenter Plumbing that I dealt with today were fantastic. From dispatch to the techs Eric and Jonathan. Got out to my place quick, fixed my issue with speed, compassion and professionalism. Kudos again to Jonathan and Eric.

  • Review 7 (2024-11-16 - Rating: 5)

    Our sewer backed up, and I got these guys to come out the same day. They found a drain cleanout in my yard that I didnt know existed. They also found a problem with our tub drain. They worked in the crawlspace, and they got us fixed up really quickly. I trust these guys to find the problem quickly, and it is nice to have a solid estimate before they start work.

  • Review 8 (2024-11-20 - Rating: 5)

    New furnace and air conditioning installed by Mark Carpenter crew at our home. Old furnace, old duct work in the attic, and swamp cooler were removed and hauled away. Work was completed in a timely manor and the work crew was very diligent about cleaning up after themselves. We are pleased with the new furnaces and air conditioning units.

  • Review 9 (2024-08-29 - Rating: 5)

    Our main line coming in from the meter had a leak in it on Sunday. After a botched attempt to fix it, we asked Mark Carpenters for help first thing Monday morning and without hesitation Mark and Brian Carpenter ensured we were added to the daily roster of jobs. Later that day Eric and Ethan showed up and were super nice. They looked at the issue and got right to work. They had the issue fixed in about 45 minutes. And the cost for the repair was very reasonable. Definitely going to recommend Mark Carpenters for any of your plumbing needs. They also work on heaters and A/Cs, very good too!!! Thank you again Mark, Brian, Eric and Ethan!!!

  • Review 10 (2024-11-22 - Rating: 5)

    My experience with Mark Carpenter’s plumbing was outstanding. Everyone I talked with was polite, and the techs were knowledgeable and resolved my problem quickly. I will continue to use this company and recommend them most highly.

  • Review 11 (2024-08-07 - Rating: 5)

    Zach arrived within a half hour after I called, very friendly and professional. He and Scott repaired my outside unit that I had damaged while doing yardwork and replaced a clogged part on the inside unit, tested everything, explained everything thoroughly and were done within 2 hours! Im very happy with this company and grateful that they actually answered the phone, a couple others did not! Thank you!

  • Review 12 (2024-05-28 - Rating: 5)

    Eric and Ethan were phenomenal!! They replaced our old water heater and recirculation pump and were very professional, tidy, and time efficient! I would recommend them and their set of skills to anyone, anywhere, at any time! Thank you, gentlemen, for taking such good care of us!

  • Review 13 (2024-12-06 - Rating: 5)

    Blake was very thorough, checking every thing he could think of to address my issue. He told me what could be a possible problem causing my issue. He went through the Vivint thermostat and found the emergency heat setting and fixed it so that now I can see that option on the panel and use it now if needed. It was not showing up before on my panel. He gave me information/options for me to think about to further improve helping my system work more efficiently.

  • Review 14 (2024-10-24 - Rating: 5)

    I much appreciated the work, Technicians Eric & Trey, did to get my shower wall leak & kitchen drain problems fixed with new pipes. It would be a good decision to ask for these two Techs to get the job done well.- Larry R.

  • Review 15 (2024-12-02 - Rating: 5)

    Mark Carpenter Plumbing, heading and air has worked on our water heater and replaced our HVAC system. They are always kind, professional and do an excellent job. When a mistake does happen, they are quick to resolve the issue. We can’t recommend their services enough.

  • Review 16 (2024-08-15 - Rating: 5)

    I had a leak at the top of my water heater from a bad fitting. I called and was able to get help at my house within an hour. Pricing was reasonable and Eric and Ethan did a professional job to replace the piping quickly and cleanly. Service was great throughout the entire process.

  • Review 17 (2024-11-22 - Rating: 5)

    A technician came quickly after I called. He was polite, conscientious, and thorough. He corrected the problem quickly. Mark Carpenter plumbing has consistently done superior work for me for four years.

  • Review 18 (2024-11-18 - Rating: 5)

    As a landlord located overseas, its invaluable to have a maintenance company that responds promptly and offers reasonable prices. I truly appreciate your services and the peace of mind that comes with working with such a reliable and easy-to-deal-with team. My go-to maintenance company.

  • Review 19 (2024-11-13 - Rating: 5)

    Very service oriented. Went thru an whole test to find the issue. very knowledgeable about what their are fixing and trying to find the issue. came with all tools needed and even cleaned up any mess they made. I would recommend them definitely for HVAC needs! very polite and professional.

  • Review 20 (2024-11-23 - Rating: 5)

    Anthony did a great job installing a new kitchen faucet and unclogging a drain in my kitchen. My kitchen sink has never drained so fast since I bought my house. Thank you for giving us same day service! I would highly recommend Mark Carpenter Plumbing, Heating and Air for all your plumbing, heating, and air.

  • Review 21 (2024-12-04 - Rating: 5)

    Our hot water heater when out last Wednesday yep the day before Thanksgiving. I read the manual, followed the instructions, tried to light it all morning running Fri, Sat, Sun, showering elsewhere. Today I opened a claim on my Home Warranty site. After four hours no vender picked up, I called Mark Carpenter. They came got it lit, gave me a lesson on draining my water heater every six months due to the hard water here. My heart and spirit are lifted. So lifted in fact that I just called again for another issue.

  • Review 22 (2024-09-20 - Rating: 5)

    Great communication and showed up on time. Both techs took time to explain what they were doing and any issues that were found. They were very thorough. I will definitely use Mark Carpenter again!

  • Review 23 (2024-11-08 - Rating: 5)

    The technician Adam was professional, knowledgeable, and extremely easy to work with. Highly recommend, and will be using this business if I have any HVAC issues in the future!

  • Review 24 (2024-08-25 - Rating: 5)

    Blake was extremely courteous and knowledgable. Had everything fixed up in 45 minutes / AC back running cool. Very kind/responsive company all-around.

  • Review 25 (2024-12-13 - Rating: 5)

    So far it’s been prompt and friendly service. We appreciate the quick response to do the estimate and schedule service. Looking forward to the finished bathtub project! -Chaz & Gina

  • Review 26 (2024-08-24 - Rating: 5)

    Eric (and Nate, I apologize if I didnt remember his name right) came out promptly on a Saturday to replace our water heater when we discovered it was leaking. Eric was very knowledgeable about what we needed and completed everything very fast, also very courteous and kind.

  • Review 27 (2024-10-04 - Rating: 5)

    5 year old water heater developed a leak. Anthony and Mark Carpenter plumbing were extremely helpful in getting it fixed under warranty and in a very timely manner. Thank you so much.

  • Review 28 (2024-12-03 - Rating: 5)

    Eric and Preston did a great job.! They came out and fixed the problem in a timely manner. I would recommend them to anyone.

  • Review 29 (2024-11-16 - Rating: 5)

    Last Sunday my hvac was making a humming noise. Tech came out Monday and said the compressor locked up. Quoted me a new unit and came out Tuesday and replaced everything. Top notch service as always. Thanks once again!

  • Review 30 (2025-01-05 - Rating: 5)

    I had both HVAC and plumbing come out within two days of calling. They explained everything to me in great detail and gave me multiple options that could help me get everything fixed. Every time I go with this company I’m very impressed and would always recommend.

  • Review 31 (2024-07-09 - Rating: 5)

    One of my A/C units stopped working in the July heat. Blake came out and found a leak. He quickly and competently remedied the problem and had our cool air blowing again. We have used Mark Carpenter many times and highly recommend this company.

  • Review 32 (2025-01-07 - Rating: 5)

    Guys did a great job! Very nice and professional. Thank you Eric and Conner!

  • Review 33 (2024-07-31 - Rating: 5)

    It was an outstanding experience. They came out right away to help me, they were upfront with what they were doing and the cost associated. These are the people to call when you have problems. Absolutely the nicest service technicians I have ever met! And my AC works perfectly!

  • Review 34 (2024-08-05 - Rating: 5)

    Amazing customer service from beginning to end. Professional and friendly staff, went above and beyond to make sure to get the unit replaced and running, explained the processes and details, recommended service schedules and everything I never knew! 100% would recommend them to my closest friends and family members for their needs. A great thank you to the team!!

  • Review 35 (2024-08-05 - Rating: 5)

    Blake cleaned my A/C twice and always doing an awesome job. Been with Mark Carpenter service for 4 years and they always do a great work.Thank you.

  • Review 36 (2024-06-28 - Rating: 5)

    Scott and Trent were very polite and respectful. Scott was able to quickly determine air conditioning issue though the part to fix it had to be ordered. They were able to get the part ordered with 2 day shipping and Scott and Trent were able to set it up so i could use it during hottest times of days while we waited. Thank you...

  • Review 37 (2024-07-05 - Rating: 5)

    Aaron was very professional, knowledgeable, and was able to get the work done in a short amount of time. They left their work areas clean, which was very much appreciated. It was the best experience we have ever had with a plumber!! Will definitely use them again if the need arises!

  • Review 38 (2024-06-25 - Rating: 5)

    Scott Tweedy from Mark Carpenters company did an outstanding job fixing my AC unit. He was extremely communicative, called me ASAP, and ensured everything was taken care of, even when my tenants couldnt be reached. Scott sent me pictures of the completed work, and the cost was very reasonable for both the diagnostic and the repair. I truly appreciate his professionalism and dedication to getting the job done well for my tenants. Highly recommend Scott Tweedy 🔥👍

  • Review 39 (2024-11-01 - Rating: 5)

    My bathroom needed repairs so I called Mark Carpenter Plumbing and they were able to fix it the same day. Eric and preston came in and they quickly solve the issue. Awesome service done by them and great customer service! 10/10

  • Review 40 (2024-08-24 - Rating: 5)

    Blake is always on it. Very respectful and knowledgeable. Even when things arent quite right Mark Carpenter quickly comes to make the fixes needed. They ensure you get what you paid for.

  • Review 41 (2024-11-26 - Rating: 5)

    Anthony and Jimmy were great. They got the job done quick and efficiently. Great customer service. Thank you

  • Review 42 (2024-07-31 - Rating: 5)

    Mark Carpenter plumbing always takes care of the customers. Daniel Martinez came out in 100 degree temp and quickly solved or AC problem. He is great! Thank you for a job well done!

  • Review 43 (2024-12-06 - Rating: 5)

    They came out and repaired our heating unit. And went over and beyond to make sure everything was working properly. Keep up the great work thanks

  • Review 44 (2024-07-17 - Rating: 5)

    Trent our Technician was very professional and explained in detail what exactly was wrong with our AC unit. Quickly repaired the unit. Liked the service so much that I recommended my father to use them to service his AC unit. Thank you for the awesome service.

  • Review 45 (2024-12-07 - Rating: 5)

    Very polite personable employees tidy work and very quick emergency service Thanks!

  • Review 46 (2024-10-21 - Rating: 5)

    Eric and Preston were prompt, very friendly, and transparent! Repair performed was under warranty and was taken care of quickly!

  • Review 47 (2024-08-08 - Rating: 5)

    They were very helpful with our hot water heater that was acting up. Called late Wednesday night and they were at the house the following afternoon to check everything. They gave me multiple options and pricing and answered all my questions wonderfully! Highly recommend!

  • Review 48 (2024-07-31 - Rating: 5)

    Got here in short time. Stayed and made sure everything was good before leaving. Explained what they did and how mixed the problem! Polite and friendly! Thank you for making sure we were taken care of!

  • Review 49 (2024-09-01 - Rating: 5)

    This place came in clutch yet again. I had low air flow to the primary room. The staff expeditiously responded and remedied my issues. Trent and Scott specifically were attentive and very knowledgeable of the system and not only resolved my issue but thoroughly explained the system. This helped me to better grasp the proper operation of my A/C system and I appreciate the extra nugget of knowledge! Thank you.

  • Review 50 (2024-08-01 - Rating: 5)

    Eric and Trey did a great job. Very professional and knowledgeable. Stayed until they verified everything was working great and made sure the job was done. Great job!

  • Review 51 (2024-12-23 - Rating: 5)

    Eric and Preston did a great job getting our kitchen sink drain cleared we appreciate the fast and effective service yall provided. Thanks!

  • Review 52 (2024-06-15 - Rating: 5)

    Jacob and Andrew were very informative and professional. Definitely knew what they were doing and I couldn’t be more happy with their service. They even fixed the sink disposal and went over and beyond the norm. Great team!

  • Review 53 (2024-12-05 - Rating: 5)

    Service was amazing they showed up quickly after I called they were clean nice and prepared to complete the job in a timely manner would highly recommend to friends and family to use their services!!

  • Review 54 (2024-07-09 - Rating: 5)

    Exceptional service! Our technician Zach came out and got our a/c up and running again. He was prompt, professional, friendly and very knowledgeable. Highly recommended! A+++

  • Review 55 (2024-08-02 - Rating: 5)

    Fast friendly knowledgeable and reasonable pricing. They were in and out in one day. They couldn’t get out there until the second day due to high demand and maybe temporarily short on workers. Other than that, seamless.

  • Review 56 (2024-12-11 - Rating: 5)

    My technician was Scott, he was very professional and friendly. I really appreciated that he explained everything he was doing, and what my options were to fix the issue my heater was having. Definitely recommend!

  • Review 57 (2024-11-18 - Rating: 5)

    Blake and Trent did a fantastic job on my heater at my house. Fast efficient and professional. Thanks guys

  • Review 58 (2024-03-23 - Rating: 5)

    10/10 would recommend Mark Carpenter’s to anyone around. Very pleasant experience from the first phone call through the repair process. I had a leak in my water heater, when the technicians arrived they let me know that their company installed the unit with the previous owner of my house and that it was still under warranty. They replaced it for me just charging for labor. Good to know that honest people are still out there and will definitely use this company for any and all repairs I may have in the future.

  • Review 59 (2024-02-06 - Rating: 5)

    Amazing crew! Overall very punctual and thorough! Pure perfection from your female dispatchers to the multiple tasks completed by these men! All 4 men were polite, introduced themselves and worked hard. Eric was very informative with updates and pricing. Jose is super skilled and knowledgeable in his work including the concrete. Tray and Conner were helpful and quick to assist! Highly recommended! 5 stars from start to finish!

  • Review 60 (2024-05-18 - Rating: 5)

    Eric and Jose were excellent! They were so nice and professional. Our toilet had been clogged for over a week and they fixed the problem within 30 minutes. Top notch service! Highly recommend!

  • Review 61 (2024-08-20 - Rating: 4)

    Only reason for 4 stars is due to the 0800 appt I had with them and the technician not arriving until 0835. Other than that service has been great with Mark Carpenter

  • Review 62 (2024-06-18 - Rating: 5)

    We had an issue in our drip line in the AC causing dripping from our ceiling. Called and they were out here and problem fixed within an hour. We were so happy with the service we scheduled an AC maintenance for the next week. Very happy with the service.

  • Review 63 (2024-06-03 - Rating: 5)

    Eric and the other guys did a great job installing our water softener. They were professional and courteous throughout the troubleshooting and install. We appreciate your time and attention.

  • Review 64 (2024-05-24 - Rating: 4)

    Love their availability, but the pricing compared to other local plumbers is insanely High. 400 to replace 1 hot water heater element is astronomical. If you need good work done fast and are willing to pay ALOT go for these guys. If its not immediate repair needed, seek another company..

  • Review 65 (2024-12-07 - Rating: 5)

    Had a clogged sink and needed my sink back. Came out same day and fixed it. Thanks so much Eric and Josh!!

  • Review 66 (2024-08-19 - Rating: 5)

    Scott and Blake did a great job fixing our issue. They were professional and were able to answer all my questions

  • Review 67 (2024-07-16 - Rating: 5)

    Blake and team member Trent give exceptional service. Very polite, considerate and kept us informed. Wonderful young men!

  • Review 68 (2024-07-01 - Rating: 5)

    Had an issue where my AC stopped working on a Sunday afternoon. The temp in the house was at about 83 and rising but I thought we would have to just deal with it until Monday. Thankfully I called and was able to get someone in my house same day able to fix what was wrong in no time!

  • Review 69 (2024-02-12 - Rating: 5)

    Mark Carpenter was great on getting someone over to fix our plumbing issue. Eric Saenz was sent and he was fast and great to work with. got us going in no time! Highly recommend! Great work thanks Eric!

  • Review 70 (2024-11-11 - Rating: 5)

    Great team! Professional and knowledgeable. Highly recommend them! Dan S

  • Review 71 (2024-09-19 - Rating: 5)

    Aaron did a great job finding the root issue of the leak and explaining what needed to be done. Daniel came out to do maintenance on our hvac system and did an amazing job walking me through everything they needed to do and why

  • Review 72 (2024-10-30 - Rating: 5)

    Same day service in late afternoon, took awhile to fix and made sure the problem was fixed to my satisfaction. Very happy with the service.

  • Review 73 (2024-06-25 - Rating: 5)

    I have used Mark Carpenter Plumbing for 10 years & each individual they have sent has been knowledgeable & helpful. Connor & Anthony identified the problem & fixed it quickly. Kudos to both young men.

  • Review 74 (2024-02-03 - Rating: 5)

    Great guys! Eric, Jimmy, and Trey were very polite and respectful. They we able to diagnose the issue, run to the shop for different equipment, and still fixed it in an hour. Even more so they were genuinely happy to help us. We are very grateful.

  • Review 75 (2024-08-03 - Rating: 5)

    Daniel came out within 20 minutes of contacting me and had the issue resolved within the hour. I’m impressed by his knowledge and skill!

  • Review 76 (2024-11-15 - Rating: 5)

    The team was professional, knowledgeable and very proficient. I am 100% recommending them to friends

  • Review 77 (2024-04-18 - Rating: 5)

    Prompt, professional and excellent service. The crew was able to schedule me right away to fix my water heater issues. My water heater system is now looking like brand new. I am very satisfied with their work.

  • Review 78 (2024-07-12 - Rating: 5)

    Blake was incredibly friendly and very professional. I live this company and can say if you get Blake on your calls you will be extremely happy!

  • Review 79 (2024-05-07 - Rating: 5)

    Professional service!! Trent and Daniel made sure our HVAC system was 100% fully serviced and functional before leaving. Checked all areas multiple times! I highly recommend no other company than Marc Carpenter Plumbing for any HVAC services in the area! Really great service!!

  • Review 80 (2024-07-25 - Rating: 5)

    Technicians were quick, consise and polite. They knew exactly how to fix the issue and got right to work. Would call on them again in the future.

  • Review 81 (2024-01-30 - Rating: 5)

    Great Company!Called this morning for a leak and they were out same day, same morning!Eric and Scott were courteous, professional, explained everything, completed the fix and I am very impressed with them and this company.Its nice to call a plumbing company, have them answer the call and send someone out SO quickly.Mark Carpenter Plumbing, Heating & Air is the only plumbing company I will call in the future.Everyone was great to work with....from first call to fix.Thank you!!!

  • Review 82 (2024-06-15 - Rating: 5)

    Blake was able to make it out within a couple hours of me contacting them, had the issue identified, fixed it, and had recommendations on future prevention. His professionalism and straightforwardness was greatly appreciated.

  • Review 83 (2024-11-22 - Rating: 5)

    As always, Mark Carpenter Plumbing & Heating, did an excellent job! Thank you for your help, it’s greatly appreciated!

  • Review 84 (2024-06-10 - Rating: 5)

    Nobody wants to call a plumber. Ive met the most compassionate ones in Clovis. They always apologize for the inconvenience. No matter what the problem is they offer a solution and get your permission to move forward with repairs. I hope I never have to call them again, but I know they will be there when I do. Thanks guys.

  • Review 85 (2024-01-19 - Rating: 5)

    This morning I was called from my own maintenance person about a huge heating issue I called mark carpenters I was met by Daniel Martinez and his apprentice both very professional identified the issue within minutes they hung around to make sure everything was working properly. Just awesome to see people who take pride in what they do. Both guys were awesome and knew what to do and how to do it. 10/10 will recommend them again.

  • Review 86 (2024-06-17 - Rating: 5)

    We called Mark Carpenter Plumbing, on Saturday afternoon with our plumbing issue. They sent Aaron out to our home first thing Monday morning. Aaron was very professional, and kind. Not only did he fix our bathroom shower issue, that we called about, he took time to fix our kitchen sink pipes that were also leaking. I will call this company again if I have any other issues.

  • Review 87 (2024-03-17 - Rating: 5)

    Eric and Trey were knowledgeable a super helpful with replacing my water heater. It’s been cold outside so I was thankful for their expeditious inspection and replacement of my water heater that went out. I highly recommend Marc Carpenter!

  • Review 88 (2024-02-18 - Rating: 5)

    Amazing service across the board starting from the call center to dispatch then the technicians, Eric and Anthony. Everyone was professional and pleasant to work with. Eric and Anthony kept me informed through the repairs and were able to get the job done the same day.

  • Review 89 (2024-05-22 - Rating: 5)

    Roman and Trey did an excellent job....very professional and quick!! I always appreciate doing business with Carpetener Plumbing...they are simply the best...every one that works there from the receptionist to the skilled workers are top notch.

  • Review 90 (2024-04-20 - Rating: 5)

    Eric and Tre(sp) were awesome. They were very knowledgeable helping me with the issues in my laundry room and installing a new water line for my fridge. They also brought good vibes and jokes would highly recommend these two! Excellent work!

  • Review 91 (2024-08-03 - Rating: 5)

    Daniel and Brandon were very kind, thorough, and overall a big help with our gas heaters. We appreciate you guys!

  • Review 92 (2024-06-15 - Rating: 5)

    Blake responded quickly and was friendly and professional. He made a quick diagnosis and helped us get the best deal on new equipment.

  • Review 93 (2024-07-01 - Rating: 5)

    Daniel was professional and thorough in his diagnosis of our malfunctioning AC. He came out quickly and communicated the problem and next steps clearly. We trust Mark Carpenter with our plumbing and HVAC needs. Thank you!

  • Review 94 (2024-12-07 - Rating: 5)

    Eric and Ethan did a fantastic job and were very professional to work with

  • Review 95 (2024-08-07 - Rating: 5)

    Customer service is outstanding they are reliable and reasonably priced. Thank you Blake! Highly recommend

  • Review 96 (2024-09-04 - Rating: 5)

    Excellent and courteous service, as always. Skilled techs, very respectful and kind, got me squared away!

  • Review 97 (2024-01-31 - Rating: 5)

    Eric, Jonathan and Adam did amazing work! Super friendly and very knowledgeable in the careers. Had my plumbing issue solved surprisingly quick. I will definitely recommend them and will be using them in the future

  • Review 98 (2024-05-01 - Rating: 5)

    Mr. Martinez, and his working partner, we’re both professional and explicit in details about all the repairs that are required for the HVAC system on my house. Very excellent gentleman in their working profession. I would recommend their knowledge and skills to any homeowner that required their assistance.

  • Review 99 (2024-05-28 - Rating: 5)

    Eric and Ethan were great! They came in helped us with a shower issue, were very professional and personable. They explained everything and got everything taken care of very quickly!

  • Review 100 (2024-06-22 - Rating: 5)

    Eric and José did a great job. They showed up within 1 hour of me calling, and they had the leaky pipe on my water heater replaced in 30 minutes. I will definitely use them for all my future plumbing needs!The second time I called them on June 21st. They showed up within 30 minutes. Jacob and his team were very professional, and they troubleshot diligently until they found the problem. Again, a great company to work with!

  • Review 101 (2023-06-28 - Rating: 5)

    The team was great! They were there when they said they would be, very knowledgeable about their service and products. Zach and Daniel both had us feeling good to make the decision of installing a new AC unit, and after the install we knew it was the best investment decision that we could have made! Zach and Chance were the primary installers along with some help from Daniel and a few others, but all in all our home is very enjoyable to be in, especially during the 100 degree weather!! Thank you, for all the hard work!!

  • Review 102 (2025-01-03 - Rating: 5)

    Eric and Trey were great. Diagnosed and fixed the issue quickly. Always kind and respectful of myself and my home. Thank you!

  • Review 103 (2024-06-21 - Rating: 5)

    Blake did a very good job he was speedy and efficient and I am a very pleased with his work and the the speed that Mark Carpenter could take care of it

  • Review 104 (2024-07-05 - Rating: 5)

    Eric and Trey were very polite and quickly got our leaking pipe in the wall fixed. Thank you for your professionalism and prompt attention to our problem.

  • Review 105 (2024-07-22 - Rating: 5)

    Daniel and Brandon got my install done efficiently and quickly. Definitely excited to have my AC back in this heat!

  • Review 106 (2023-06-05 - Rating: 5)

    Eric and Roman installed a water softener in our home. Both men were extremely kind and knowledgeable about the entire process. They were both very easy to talk to and answered every question we had along the way. They made sure we knew how the system worked once it was installed. I highly recommend this company for any of your plumbing needs. Eric has been here before for a separate issue and was just as helpful the first time. We will continue to use this company for any plumbing needs.

  • Review 107 (2023-08-16 - Rating: 5)

    Blake was very experienced and went above and beyond. He explained to me how the system worked and what I could do as the home owner to keep my AC unit and air handler working properly and took the time to help me bring my tools down from the attic after the job was done. 10/10 would recommend

  • Review 108 (2023-10-28 - Rating: 5)

    Daniel and James did an outstanding job in replacing our thermostat on a cold and wet rainy day. It was nice to see that it wasnt all in our heads that the thermostat had locked us out of the system. I sincerely appreciate the kindness and efficiency of this company and their employees! They have always done what is best for us.

  • Review 109 (2024-08-16 - Rating: 5)

    As usual, I had a great experience with Mark Carpenter plumbing. I Can’t recommend them highly enough!

  • Review 110 (2023-10-11 - Rating: 5)

    I will say 👏 BRAVO to Eric and Andrew. Excellent customer service very respectable young men, explained everything that they were going to do in detail hydro jetting and also ran the camera through my sewer. Very prompt and on time. Gave me an estimate before the job began. I will definitely be using this company again without a doubt. Thank you 😊

  • Review 111 (2024-10-15 - Rating: 5)

    Eric and Erin did a fantastic job taking care of our residential plumbing needs.

  • Review 112 (2024-08-09 - Rating: 5)

    Great service. Called and they came out the next day. Very polite service gentlemen!

  • Review 113 (2023-08-21 - Rating: 5)

    Ive called these folks out a few times to work on an old house. Each time theve been professional and done really good work. Prices are fair and shown up front and Eric is really good about explaining what work needs done and why. They give you a few price options so you can pick how deep you want them to go, whether you just need a band-aid fix or want to (in my case) replace a whole washer/dryer hook-up.

  • Review 114 (2023-10-30 - Rating: 5)

    From the time Wyatt walked thru our doors and Jennifer’s help on the phone it was total professionalism and when the install crew arrived they went over and beyond to make sure everything was installed correctly. Thank you Mark Carpenters plumbing for working around our odd hours and for sending professionals to install our new heater and A/C unit it works perfectly and looks great.

  • Review 115 (2024-01-02 - Rating: 5)

    We used Mark Carpenter for our winter checkup on our heating system. There people are always professional and friendly. They answered all our questions and explained the why and how of our system. Always a great job; thank you.Adding to this review we wanted to say thank you to all the crew at Mark Carpenters HVAC department. After talking to Blake about our older system we decided to just go ahead and upgrade to a new system. Blake and Jennifer helped us find the HVAC system that fit our needs and budget. The crew came in the following week and got the system installed which wasnt the easiest, because of our home being older there were modifications that had to be made. Daniel and Brandon were great and brought in the extra crew required for the modifications. All of the crew were friendly and professional and always kept us informed of any information they thought we needed to know.Thank you to all the crew and thank you for the beautiful flowers.

  • Review 116 (2024-05-07 - Rating: 5)

    I thank Eric, Trey and Connor for their professionalism and courteous. They were diligent in their work and I could see very knowledgeable. I preferred Mark Carpenter when it comes to plumbing and HVAC needs. They have a great crew that is very knowledgeable and always professional. Upon notification they will always arrive in a timely manner and completion of their work is their priority. I highly recommend Mark Carpenter for your plumbing and HVAC requirements.

  • Review 117 (2024-10-18 - Rating: 5)

    Unstalled our new water heater. Very capable, polite, work was excellent.

  • Review 118 (2023-09-05 - Rating: 5)

    Highly recommend! After our water heater had a bad leak, we called about their services. After hanging up the phone Eric and Justin arrived within 10 minutes. They both did an outstanding job with explaining our options and installing our new water heater. Mark Carpenter will be our new plumbing company for the foreseeable future. A huge thank you again to both Eric and Justin!

  • Review 119 (2024-11-22 - Rating: 5)

    Easy to work with and quickly scheduled. Eric was understanding of what we needed and worked with us to make a plan. Any questions or concerns we had were explained in an easy to understand manner. No hassle and good work done quickly!

  • Review 120 (2024-11-11 - Rating: 5)

    Always great service and very nice and talk you through all your options.

  • Review 121 (2024-12-27 - Rating: 5)

    A little pricey but very professional. Came right out 2 days after Christmas. Fixed me up

  • Review 122 (2023-06-06 - Rating: 5)

    Tyler and Trent were on time, friendly, and were upfront with options as far as repair. They listened to what we wanted and didn’t push us but let us make our own choices as to the way we’d approach the repair solution. They worked well together and did an excellent job of making sure our new disposal worked and had no issues before leaving.

  • Review 123 (2024-04-30 - Rating: 5)

    Friendly, courteous, professional. Showed up a day after our hot water heater stopped working. Full WH replacement under two hours. Answered all questions about the water heater and water softener. Thanks Eric and Jacob.

  • Review 124 (2024-05-24 - Rating: 5)

    Very professional. The hardest working people Ive ever met. Installed new heating and air system in one day in an old house. Would recommend to anyone!

  • Review 125 (2024-04-10 - Rating: 5)

    Eric and Anthony came out to work on a couple of things and they were both very professional and completed the job quickly. I am overall very satisfied with the service!

  • Review 126 (2024-08-02 - Rating: 5)

    Super pleasant to work with Adam as well …They take much interest in being thorough

  • Review 127 (2024-05-18 - Rating: 4)

    Polite and upfront about cost. Just needed a little more clarity on the warranty being void if ANY issues are found, not just root intrusion. Would still recommend and have them back.

  • Review 128 (2024-10-10 - Rating: 5)

    Aaron took care of business fast and gave me suggestions for the future. Very helpful!!

  • Review 129 (2024-10-18 - Rating: 5)

    Very professional. Eric and Trey were helpful and courteous.

  • Review 130 (2024-03-08 - Rating: 5)

    Eric and Trey were top notch. Would highly recommend them to anyone. Give these guys a raise! Professional and polite and got me taken care of in a timely manner. 10/10

  • Review 131 (2022-01-26 - Rating: 5)

    Eric and Mason were fantastic! They were on-time & very friendly! They listened to my concerns and efficiently took care of it. They were very polite about trying not to track snow in the house and not damage the finish on my faucet. They cleaned up the area after the work was completed and made sure the faucet was functioning properly to my satisfaction. They were very considerate and professional. I can always count on Mark Carpenter’s team to give me great service! I also appreciated that I was able to apply the coupon I had to reduce my bill . Keep up the fabulous work!

  • Review 132 (2023-08-04 - Rating: 5)

    Zach & Trent did a fantastic job on the AC removal/install. Finished the work so quickly that I didnt notice we were without A/C!Only a few weeks later roofers put a hole in my water pipe! So Eric and Jimmy rushed into the broiling attic on a 100° day to diagnose and fix the pipe. There was damage to the sheet rock but I cant imagine how bad it could have gone if it wasnt dealt with so quickly. For every service that Mark Carpenter offers they can consider me a customer!

  • Review 133 (2024-06-21 - Rating: 5)

    Eric and Trey are great thank you very much for your help l appreciate your kindness and professionalism I will be using Mark Carpenter plumbing again wonderful service and quick turnaround time

  • Review 134 (2024-05-30 - Rating: 5)

    Eric and Conner were very friendly and helpful. They got the job done quickly. I would recommend Eric and Conner.

  • Review 135 (2024-09-05 - Rating: 5)

    The install crew were very professional answered all my question. Most importantly the install was done quickly clean and through

  • Review 136 (2024-02-03 - Rating: 5)

    Aaron was courteous and professional all the way. They didn’t waste time getting to the problem and he even gave us a 30 day warranty when he didn’t have to. Top notch service.

  • Review 137 (2023-10-26 - Rating: 5)

    I would like to share with you about “Mark Carpenter plumbing and Heating an air.” They are the best group of people I know in this business. They took time and concern to make my refrigerated air run better than when I bought it. I am so glad I found this great company, I recommend it very highly to everyone. I live in Melrose and I will always ask for their help Thank You Marks and God Bless you.

  • Review 138 (2023-05-07 - Rating: 5)

    I had a major outdoor water leak on a Saturday. Fortunately, Mark Carpenter Plumbing was able to get a team here that afternoon, as our water had to be shut off till repair could be made. They were very efficient, showed me photos of when the job was complete, and were very courteous! I highly recommend them!!

  • Review 139 (2024-11-15 - Rating: 4)

    The guys where great 👍 The only thing is it costs a lot. Great job.

  • Review 140 (2024-07-17 - Rating: 5)

    Ben and his team always do a great job fixing all my plumbing issues!Thanks so much!

  • Review 141 (2023-06-30 - Rating: 5)

    Eric and Trey were punctual, and very friendly. They are professional and are have top notch customer service skills. Communication skills are usually pretty lacking as most places are more interested in moving to the next job. These two are able to multitask and make you feel like you’re one of their friends or family while still performing above and beyond.It was a pleasure to have them both on the job!

  • Review 142 (2024-09-20 - Rating: 5)

    Great service! Quick no hassle installation highly recommended

  • Review 143 (2024-11-11 - Rating: 5)

    Same day service. Very friendly and knowledgeable technician.

  • Review 144 (2022-05-20 - Rating: 5)

    Eric and Ashton arrived as soon as possible this morning after our service request last night and very quickly resolved our problem. They were very professional and courteous and we are deeply appreciative! We have always had excellent service with your company.

  • Review 145 (2023-07-08 - Rating: 5)

    Eric and Jose were exceptional. They got my kitchen sink back in order fast and were very kind and professional. I will be using Mark Carpenter’s crew again in the future should I have another plumbing need.

  • Review 146 (2024-08-09 - Rating: 5)

    Trent and Blake were very professional and provided great service.

  • Review 147 (2022-01-04 - Rating: 5)

    Eric, Andrew and Tyler came out to unclog our drain. Explain everything and it was done faster than I expected. They were very nice and made me feel comfortable in my home. I have use this company twice and have always received great customer service and had things serviced within a few hours of them being here. Highly recommend.

  • Review 148 (2024-04-12 - Rating: 5)

    Eric and Connor were very professional and explained everything going on and made a recommendation to prevent the situation from happening again. They left the work area super clean also.

  • Review 149 (2023-08-21 - Rating: 5)

    Process was quick and easy. Needed a toilet replaced and they were able to replace it in less than an hour. Eric and Quincy were both responsive and professional. Cost was a little high, but worth it for as quick and easy as the process was.

  • Review 150 (2024-11-26 - Rating: 5)

    Great working with Mark Carpenter, I have them used at least 3 times already. Very timely and professional service. Blake from Mark Carpenter has been outstanding!

  • Review 151 (2024-01-18 - Rating: 5)

    I needed the pilot lit on my heater..they showed up right on time and both the guys on the call were so extremely polite making it a pleasant experience..be sure those two get recognized!!!! You have two GOOD employees

  • Review 152 (2023-12-15 - Rating: 5)

    Mark Carpenter’s team did a great job installing the new Cooling and Heating unit in my house. Blake came back and adjust the unit so that it ran quieter and more efficient. He also identified cold spots in the ceiling, indicating a lack of sufficient insulation. They will blow in insulation in the ceiling, then I will have a really warm house! Thanks, to all of the Carpenter crew. Loyce

  • Review 153 (2024-10-09 - Rating: 5)

    Fantastic,Roman & Anthony &Trey are great. Highly recommend.

  • Review 154 (2024-08-22 - Rating: 5)

    No waiting, polite and knowledgeable techs, job completed in a timely manner and all working well.

  • Review 155 (2024-04-24 - Rating: 5)

    As always Mark Carpenter Plumbing does quality work. Great professional and conscientious work by Roman and Conner installing my new water heater. Thanks guys!

  • Review 156 (2024-08-03 - Rating: 5)

    Fast, kind, and knowledgeable. Explained the problem in short and fixed it. Great team.

  • Review 157 (2024-09-16 - Rating: 5)

    Thanks Eric for making another call, a pleasant and speedy one! Appreciate you.

  • Review 158 (2024-11-08 - Rating: 5)

    Quick response when heat was not working, got the problem taken care of quickly.

  • Review 159 (2024-06-14 - Rating: 5)

    I highly recommend Mark Carpenter. They were here within an hour, fixed everything quickly, and were extremely kind and friendly

  • Review 160 (2023-05-12 - Rating: 5)

    Mark Carpenters HVAC crew is polite curteous and they know what they are doing.Blake, and Trent the technicians who came out for the diagnosis were extremel polite and extremely knoledgeable. Jennifer who handled the calls and is now handling the install appointment is was delightful to deal with. She even managed after expressing my concern of my mother being in the heat for too long due to medications to get my appointment moved to a sooner date. Jennifer was not in anyway sour about me asking like I have experienced from other companies.The install crew Zach, Chance, and Trent were polite and kept things clean.the install was well done, and all my questions were answered as I was asking with no sign of hesitation.

  • Review 161 (2024-05-02 - Rating: 5)

    Did a very excellent job repairing everything we asked for the hot water heater and the kitchen faucet!! Cleaned the mess they! We enjoyed Ramon and his helper

  • Review 162 (2024-12-27 - Rating: 5)

    Great job, quality service, and friendly team!

  • Review 163 (2024-01-31 - Rating: 5)

    Had a good time chatting to Eric, Adam and Jonathan while they jetted my lines. Great service they were quick and friendly definitely would recommend.

  • Review 164 (2021-08-26 - Rating: 5)

    This company is very professional and knowledgeable. Within about 40min total time on site they had my ac back up and running while explaining to me the whole time exactly what they were doing and keeping me in the loop. The final price for the job was fair and they gave me some good tips on maintenance and what to look for. Overall very respectful, fast working, and knowledgeable. Thank you Blake and Daniel

  • Review 165 (2024-04-12 - Rating: 5)

    Eric and Connor were very professional and friendly. They made sure they completely fixed the issue. Highly recommend!

  • Review 166 (2023-06-12 - Rating: 5)

    Professional, courteous, friendly! We enjoyed having Zach and Trent in our home! They were excellent and we highly recommended them!! The system works great!

  • Review 167 (2019-05-23 - Rating: 5)

    Eric and Pancho did a fantastic job. They were on time, polite, efficient and professional. They did a nice job of cleaning up after the repairs. I am completely satisfied with their work. Excellent customer service and job performance. I will definitely use Mark Carpenter Plumbing for all of my plumbing needs! Thank you.

  • Review 168 (2024-08-26 - Rating: 5)

    Blake did an excellent job servicing our air conditioner.

  • Review 169 (2022-11-02 - Rating: 5)

    I had the pleasure of having Eric and Jose service a leak behind a wall in my home. Great guys and very knowledgeable on the task at hand. The leak was found early thanks to them. Once the issue was found they replaced a fitting and problem solved! They walked me through what happened and how they repaired it. Couldnt have asked for a better team!

  • Review 170 (2023-12-08 - Rating: 5)

    A plumber and an apprentice came to my house to fix my leaking shower faucet.They were super professional and they had to get a part and were back within the hour. 10/10 would recommend.

  • Review 171 (2022-03-06 - Rating: 4)

    Great experience when we needed our hot water heater replaced. They answered the phone late in the evening to arrange a fix for the next day, tho it did take a follow up/reminder call in the afternoon that we still needed to get someone out asap. But once they showed up the fix was quick and the guys were knowledgeable and efficient.

  • Review 172 (2023-04-13 - Rating: 4)

    Great work. Very professional and careful. Eric and Anthony took their time and were very good. They only cost hundreds on a job that could have easily turned into thousands.

  • Review 173 (2024-03-01 - Rating: 5)

    Eric & Ethan were really cool guys and they were a big help! Got the job done quick and handled whatever the city had ask me to get done with my house. Thanks guys!

  • Review 174 (2022-11-18 - Rating: 5)

    Eric and Ashton did phenomenal work repairing an in wall water leak. They were able to identify the leak and immediately resolved the issue, catching it before it became a large and expensive issue. We would recommend their service to anyone in need.

  • Review 175 (2024-06-07 - Rating: 5)

    Both Aaron and Jimmy were very professional and courteous. Great job!

  • Review 176 (2024-05-24 - Rating: 5)

    Eric and Ethan were professional, quick and tidy. Diagnosed the issue, and were able to take care of it immediately. Thanks!!

  • Review 177 (2021-09-17 - Rating: 5)

    We had to replace our HVAC unit that was 25 years old. Everyone at Mark Carpenter was friendly, responsive, truthful, and experienced. They told us exactly when they would be here and were on time. They finished in two days just as they promised and had our air conditioning working great. We had them do a small plumbing job in April of this year and had a problem after the service. The plumber returned and fixed the issue he had missed without additional charges. Some times its the small things a business does that show what a good company is all about! We highly recommend Mark Carpenter for all your plumbing, AC, and Heating!

  • Review 178 (2016-11-20 - Rating: 5)

    Service was prompt! Immediately he assessed what the problem was. He responded quickly. He was very understanding of my clogged pipe dilemma. He was very knowledgeable with considerable insight into the problem. He shared ways that I could prevent it from occurring again. I feel like he saved me quite a bit of money. I was so thrilled that I told all my family how pleased I was with the service right away. If I ever have a problem in the future I will try to get Marc on the job. He even gave me a coupon to use next time. The service was superb! I highly recommend Mark Carpenter Plumbing & I highly recommend Marc S. for any plumbing needs!

  • Review 179 (2021-05-05 - Rating: 5)

    Mark Carpenter has been extremely helpful and professional with all of our home repairs. They are patient and flexible with every repair. Kindra is awesome; she is very knowledgeable, nice and friendly. The work they perform is very good, which makes us extremely confident in contacting them for every repair. 10/10 would recommend.

  • Review 180 (2025-01-03 - Rating: 5)

    Eric and Conner were very helpful and efficient. Carpenter employees are always very professional and provide great service!

  • Review 181 (2023-10-02 - Rating: 5)

    Eric and Jonathon were great! Fast and did great work! Left their work space clean and were very friendly to the entire family.

  • Review 182 (2020-05-27 - Rating: 5)

    Nothing like outstanding service from a family owned company!! From the moment you call them, you know it’s going to be a great experience! Top notch customer service from the moment you call the office to the very professional, courteous, and extremely knowledgeable employees that work for them! The guys that showed up on site listen to your concerns and then thoroughly inspect the possible problem and offer multiple solutions at multiple price points up front before they do any work. We needed a Plumber and called a Carpenter and we couldn’t be happier that we did! We really appreciate the outstanding service. Keep up the outstanding work, the guys you have in the field performing the work couldn’t be better!! 💯💯💯

  • Review 183 (2024-11-29 - Rating: 5)

    Fast and professional service. Price given upfront.

  • Review 184 (2023-04-18 - Rating: 5)

    This is not the least expensive plumbing/HVAC company in the area. BUT- of the four services we have tried... by FAR the best, most professional, punctual and diligent crew in the area. The other three couldnt even begin to fix the issues and personally, I dont mind paying a few extra bucks for good, quality service- and we now only use ONE plumbing/HVAC company!!With a home purchase and subsequent remodeling, we have leaned heavily on these guys to keep us functional and all systems maintained. Our most recent crews of Preston & Ashton and Eric & Trent really blew us out of the water with their can do attitude and were not leaving until its done right mentality.Weve had some challenging and unique work and Mark Carpenter Plumbing, Heating & Air has handled everything without batting an eye... cant go wrong hiring these guys!

  • Review 185 (2022-06-13 - Rating: 5)

    I have used Mark Carpenter Plumbing for many years. As always, prompt, professional, quality work I know I can trust. Aaron and RJ are good. They worked hard and fixed what seemed to me a complicated leak. Also did a good job of cleaning up. Considering everything they did it cost less than I expected.My house is odd and has some complicated systems. These guys figure it out every time.Mark Carpenter Plumbing is an excellent company with great employees. I highly recommend them. - Ben McDaniel

  • Review 186 (2022-01-22 - Rating: 5)

    I really appreciated that Aaron discussed with me beforehand the cost of the service he would perform. I felt he was very knowledgeable about explaining what exactly they did afterwards. He also asked if there was anything else that needed to be done while they were here. I was impressed and if I need the services again I will be sure to ask for Aaron. *****

  • Review 187 (2022-11-01 - Rating: 5)

    Eric, Jose, and Preston were fabulous. They were kind, quick and very personable. They were respectful of our house and belongings, asking which rooms I preferred them running the hose through and not taking it over the rug.

  • Review 188 (2024-01-23 - Rating: 5)

    I appreciate how they always manage to come help me as soon as possible, how quickly they work, and how fully they explain the issues to me. And someone always answers the phone when I call, so I dont have to merely leave a message and then wonder when Ill get a response.

  • Review 189 (2024-05-29 - Rating: 5)

    Eric and Anthony were great. They fixed the problem in just a few minutes and were respectful and polite.

  • Review 190 (2020-07-24 - Rating: 5)

    This crew just completed a job for us on 7/24/20.We had a leak in the gas line and the water heater wasnt up to code. These guys were awesome and easy to work with! They did a really good job and were very professional in explaining the circumstances. They responded to us quickly and the cost was a lot lower than what 2 other plumbers had quoted us! Thank you Mark Carpenter Plumbing!

  • Review 191 (2022-10-25 - Rating: 5)

    Blake inspected my heat pump before the change over. Was very professional. Every contact I have had with Mark Carpenter Plumbing Heating and Air has been really good. They really know how to take care of their customers.

  • Review 192 (2024-03-11 - Rating: 5)

    Eric and Ethan did a fantastic job fixing a pipe leak. Have had them come fix previous issues in the past and never had any issues.

  • Review 193 (2024-11-12 - Rating: 5)

    Very professional and friendly did a great job

  • Review 194 (2020-12-12 - Rating: 5)

    Eric and Preston arrived to repair my washer connections and a shower valve. Both were very kind and professional and did great work! I appreciated them being mindful of the dog getting out of the yard and cleaning up after work was completed!

  • Review 195 (2024-04-24 - Rating: 5)

    I have had wonderful service from Mark Carpenter. Their technicians are professional, skilled, and knowledgeable about the services they provide.

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