CTX Plumbing & Electrical Company

Photo of CTX Plumbing & Electrical Company

Located in Celina, Texas

Address: 4211 S Preston Rd Suite 102, Celina, TX 75009, United States

Phone: +1 972-900-9959

Rating: 4.9

Services

  • Credit cards

Categories

  • Electrician
  • Electrical installation service
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-20 - Rating: 5)

    We have used CTX for a few years now. They’re so amazing!! We had a water pressure issue so we called, and they were able to get us in right away! Wes came and gave us the estimate, and a few days later it was fixed! Wes was awesome! Such a good guy! His work was perfect and he was so sweet and professional! We will be requesting him in the future! I highly recommend CTX for any of your plumbing or electrical needs!

  • Review 2 (2025-01-01 - Rating: 5)

    These guys have worked throughout our home; both electrical and plumbing. I highly recommend them for their expertise, professionalism, fair pricing, quality response and service all around. Electrical issues and connections, tubs, steam shower, water heaters, toilets, main line plumbing, Austin and RJ have been super helpful.

  • Review 3 (2024-08-20 - Rating: 5)

    We are in the current process of building our dream home and had a lot of different bids but CTX has been nothing short of amazing. All of the staff we have met has been friendly, knowledgeable and very clean work most of all! While in the early stages of the build I had decided I wanted to get a back up generator living out in the country. My wife and I thought it would cost us a fortune and have to go hunting. We spoke to Ben about wanting one and little did we know CTX has certified Gererac employees. They gave us the deal of a lifetime Jared got us all set up. Thank you to all the rest of the staff as well for all great work. So when looking for small or large jobs, new builds to additions, this is the company to use. Thank y’all so much for taking great care of my life investment like it was your own!

  • Review 4 (2024-12-19 - Rating: 5)

    They are so chill. Ive used them 4 or 5 times for plumbing and electrical. The technicians are always kind and professional and the office admins are a pleasure to speak with. I wouldnt use anyone else. Theyve truly earned my business and trust.

  • Review 5 (2024-06-03 - Rating: 5)

    The plumber I’ve used for years was not available when I had a minor flood the other day. I am so grateful to my friend who recommended CTX plumbing and electrical. They responded quickly to my call, fixed the problem, and cleaned up after they finished. Their charges were very reasonable. I will definitely be calling them for plumbing needs in the future.

  • Review 6 (2024-09-13 - Rating: 5)

    Had a clogged bathroom sink that the air conditioners drained into n Darrel with Ctx did a great job blowing out the air conditioner drain, putting chemicals n arger (sp?) out the bathroom drain. Arrived on time and very polite too.

  • Review 7 (2024-06-28 - Rating: 5)

    Exceptional company with outstanding communication. Chase did a great job on our house with some items that needed to be replaced. He was on time and talked us through all of the options. Thank you CTX and Chase!

  • Review 8 (2021-02-22 - Rating: 5)

    When the temperatures bottomed out at (-2) in Celina, one of our hot water heaters in the attic decided to spring a leak! Of course we woke with a drip, drip, drip in our master bedroom going into the closet. I called CTX early and left a brief message. Before long, Cole called me back and scheduled an emergency visit to stop the water flow, so they could answer more emergency calls for people in my same situation. He isolated the problem to keep from creating more damage, then scheduled a return trip with a new hot water heater. Cole & Jesus showed up today (Sunday) and installed the new hot water heater. Ive seen a few nasty reviews because CTX wasnt able to return phone calls. Id say, put yourself in their shoes and just imagine what they have been facing with this once in a century event. This is a good company and deserves credit where credit is due. Very professional.

  • Review 9 (2024-04-23 - Rating: 5)

    We’ve owed these guys a review for so long now, it’s ridiculous! They’ve done plumbing for our local small business for years and have always been great to work with. Then, during Christmas of last year, our christmas lights kept blowing on our home and we had some pretty sad kiddos. They were sweet enough to move some things around and get here the same day to get them up and running again, thank goodness!For their level of service, they could easily charge more, as well. Also, the owner is great and it’s so nice knowing our money goes to a local business in Celina!

  • Review 10 (2024-06-06 - Rating: 5)

    CTX Plumbing & Electrical sent techs Adam and Darryl to troubleshoot water leak dripping through ceiling fan. CTX techs quickly determined leak was due to damaged roof shingles. I had roof shingle damage recently with Severe Tstorms in area. Thanks again to CTX Plumbing and Electrical coming out quickly and determining problem. I have used CTX before and will continue to use them if any other problems arise. Good job!

  • Review 11 (2023-05-31 - Rating: 5)

    We had a water leak and needed repair so we could turn the water back on in the kitchen. I telephoned CTX and they were able to send us a plumber in less than an hour. Wes Pierpont, and his helper, came to our home and found the leak right away. He was able to fix it right away and get us back up to speed. Excellent service and professionalism. Was very knowledgable and very friendly. I highly recommend CTX and would not use anyone else. Thank you CTX! You guys are awesome!!

  • Review 12 (2024-06-20 - Rating: 5)

    CTX sent Jeff and Apprentice Jack over to check on a possible malfunction of the Rinnai Tankless Water Heater with cold water sandwiching in the shower. It turns out the water heater is fine, but a flow restrictor in the shower head reduced water pressure too much, and the heater didnt recognize water flowing. The restrictor was removed. All is great. Good job!

  • Review 13 (2024-07-31 - Rating: 5)

    So thankful to have found this group. 100% reliable and more than reasonably priced. They are always on time very polite. Exactly what a service company should be.

  • Review 14 (2024-04-23 - Rating: 5)

    We have used these guys twice now. Once to install the 50amp electrical outlet for my mother inlaws RV and to fix a leak in the wall for our washing machine. Both times were such a good experience. Everyone who has come out was very easy to get along with. Both guys did exactly what we needed and were very nice. Booking is easy peasy. Highly recommend.

  • Review 15 (2023-03-28 - Rating: 5)

    CTX was very responsive in returning my Call to set up Service whereas I had issues with our Companies getting back to me timely. Ryan and his partner showed up in the window I was given prior to the Appointment and were able to complete my Repairs timely and in a professional manner. Highly recommend for anyone needing Plumbing services completed.

  • Review 16 (2023-06-05 - Rating: 5)

    YOU CANT GO WRONG HERE......Great ownership, Great Service and most importantly they communicate very well. The owner is very involved and has high integrity. If you have a problem, you can call him and he will make it right or discuss options. Look no more, you will not be disappointed. Our water heater went out on a Thursday night, emergency call and a new one was installed at a great price the very next day. Did not try to overprice the job and communicated our options which aligned appropriately with other companies pricing. So you will not be overcharged.

  • Review 17 (2023-06-25 - Rating: 5)

    Since moving to Celina CTX has been our go-to company for electrical and plumbing. Weve done big jobs with them (installation of hot tub with underground electrical) to small interior jobs. Each time the job has been bid fairly and the work done professionally and to code. Their service techs are at the top of their game and I trust them implicitly. Recently we had an after-hours emergency and CTX proactively called us to help after seeing our Facebook post asking for help. They did the job one of the national plumbing chains had failed to complete earlier that day. Recommend CTX highly. Were very fortunate to have them in our community.

  • Review 18 (2024-01-08 - Rating: 5)

    Absolutely FANTASTIC job rebuilding the plumbing out of the well head to my water filtration system!!! I have fixed leaks in this area for years, periodic repairs by multiple people, and FINALLY Wes and Jack have done a PRIMO job of bringing this mess to an end!!! Beautiful job - brought this old system up to date and clean as can be!!! I HIGHLY RECOMMEND calling CTX and ask for WES to come out and make your life better!!! NO LEAKS!!! Yippeee!!!

  • Review 19 (2023-05-09 - Rating: 5)

    On May 3 we had to get a plumber out for a clogged toilet. We called CTX and they sent Darrell out within the hour. Darrell showed up when I was told he would and went right to work. He had to snake the toilet and explained that the mechanism inside the tank should be replaced so that more water flowed into to the bowl. Today, unfortunately, I had to call them back for the same issue. Darrell returned within the hour and once again did his job with professionalism. This time he did a little more investigation and determined that the lines were clear. We were not charged for this second visit. We will definitely will be using CTX for any plumbing issues in the future and highly recommend asking for Darrell to be your technician.

  • Review 20 (2024-01-26 - Rating: 5)

    These guys are awesome! They have fixed my well and repaired frozen lines on my house multiple times. Their response time is fast and always show up on time. If you are looking for a solid local plumber, stop looking, you found one.

  • Review 21 (2021-04-29 - Rating: 5)

    This is the third time I have used CTX for plumbing issues. They are wonderful to work with. I received quality work for a reasonable price. They were very responsive to my needs and in my opinion went above the norm to accommodate me and my needs. A big thank you to the CTX team that I worked with, Beth, Austin, and especially Ryan. I will definitely reach out next time I have a plumbing issue!!😊

  • Review 22 (2023-04-15 - Rating: 5)

    I called CTX at 7:30 am and had an electrician at my house by 9:15 am the same day. I had a new, loud buzzing in my breaker box. The problem was quickly identified. It will be fixed once a new part arrives. It’s nice having a truly local company that cares about the customer and takes pride in their work. Customer service is non existent anymore. My experience with CTX showed me that they aren’t like everyone else and still care about customer service. I will be calling them again for my electrical needs. Thanks CTX!

  • Review 23 (2023-09-27 - Rating: 5)

    Can’t say enough about this company. In a pinch, they were out extremely quickly on a weekend to help us fix a couple of broken pipes. Communication when they were on their way was on point, work was done quickly, and cost was 100% reasonable. Thanks again, Austin and crew!

  • Review 24 (2022-06-23 - Rating: 5)

    I have used CTX a number of times and I am always impressed with their service, professionalism, timeliness and quality. Ryan has been to my house the last two times and he is knowledgeable, courteous and fast. CTX texts the name and photo of the service person coming out so it feels safe as well. I recommend CTX to anybody.

  • Review 25 (2021-04-29 - Rating: 5)

    Plumbing - Ryan was extremely efficient and knowledgeable. He answered my questions, explained the repair and was easy to talk to.On the electrical side, Cory repaired a canned ceiling light and reset the switch for the outdoor outlets. He was patient, nice and didnt laugh at us for the simple repairs we probably should have known how to fix ourselves. I appreciate his efficiency and professionalism.The office was very good about keeping us informed of when the tech was coming.I highly recommend CTX Plumbing and Electrical. Appreciate the professionalism.

  • Review 26 (2023-01-30 - Rating: 5)

    They replaced washing machine water valves that had corroded and were leaking. The repair was scheduled the day before closing on the sale of the property, but wouldnt you know it ... a winter storm blew in hours earlier than anyone expected. When I explained the situation, the plumbing manager, Austin, hustled to find someone who would still get to us safely and get the repair done. Both crews that came out (to give the estimate and order parts and to do the actual repair) were courteous and professional. Huge kudos to them for getting the job well done under extraordinary circumstances!

  • Review 27 (2022-10-06 - Rating: 5)

    We had sewage coming up through our drains so we needed help FAST! CTX came out within an hour of calling and I worked with Wes and his partner. What they thought was a clogged pipe turned out to be our sewage line being drilled into by ATT. Wes cleared our sewage line so it was at least usable and made sure we had all of the information we needed for repairs and next steps. Everything was fast but precise. I will definitely be calling CTX for future needs!

  • Review 28 (2022-09-16 - Rating: 5)

    I called CTX plumbing on Monday, which was also Labor Day because my hot water was not working. They called me back and scheduled me the next morning! I couldn’t believe it! They were out when they said they would be out and assessed the repair. They had to order a part but they overnighted it and came back out promptly the next day to complete the repair. I am very satisfied with CTX and highly recommend them!

  • Review 29 (2021-02-17 - Rating: 5)

    In the great freeze of February 2021, we had a pipe burst underneath our home in the crawl space feeding an outdoor faucet. Being the seventh day in a row where we did not get above freezing, I would have expected to wait days for support. In fact, we called a few companies and were told it would be next week before anyone could come out to help (that was on a Wednesday). Miraculously, my wife linked up with Austin Cardwell who got us in touch with his dispatcher. We had two professional representatives form their company at our home in just three hours, and two hours later, the job was complete. The technician and his helper were very polite and professional. Really appreciate the quick and professional support.....and the hot shower shortly after they left!

  • Review 30 (2024-05-16 - Rating: 5)

    We had a bad main line clog that required the light be to be jetted out. They were very thorough and made sure the lines were running clean. Friendly and professional

  • Review 31 (2021-02-22 - Rating: 5)

    This company is incredible! Beth at the front has awesome response time and takes care of people fast. So does Austin, the owner. Jeremiah was our Tech and he was very knowledgeable. I will only use CTX plumbing from now on for all my plumbing needs. If you are considering using them, dont think twice, just do it.

  • Review 32 (2021-09-08 - Rating: 5)

    Called CTX Plumbing and Electric last Friday, they were able to fit me in the next Wednesday. Jose’ came and added a new dedicated circuit in my garage for my wife’s new Hybrid Pacifica. Work was done expertly, promptly and very fair price. Now I do not have to worries about the breaker tripping and trowing other items offline. Thank you Jose’ and CTX for solving my problem.

  • Review 33 (2018-03-01 - Rating: 5)

    Excellent service! Moved into our house and needed to have all the drains in the kitchen and bathrooms cleaned. I called CTX and was able to get an appointment for 8am the very next morning. They were prompt and thorough, and completed all of the work in a timely manner. Very reasonably priced as well. They also took the time to note things that may need service in the future, but did not pressure me into fixing right then, which I appreciated. If youre looking for an honest plumbing company - call CTX Plumbing!

  • Review 34 (2022-11-15 - Rating: 5)

    A great business! Responsive, polite, well trained and knowledgeable professionals! Billy James had a team (Jared & Chase) sent to my home, for some electrical switch changeouts. Very happy with the completed project! CTX is now my “go to” company for these needs! Thank you! 10 Stars!

  • Review 35 (2021-03-27 - Rating: 5)

    Dont hesitate to call CTX for your electrical needs. Jose and Jesus were awesome to work with. They took care of every detail, clearly communicated throughout the job and were 100% respectful of our property. Both the owner of CTX Electrical and a manager came to the site to deliver additional parts and both spent time talking with me to make sure I was satisfied with the work being done. Awesome experience!

  • Review 36 (2023-09-23 - Rating: 5)

    Austin and his team have always gone above and beyond for me. He not only takes care of his employees, but puts his FAMILY first! CTX is absolutely the best in the business.

  • Review 37 (2022-08-19 - Rating: 5)

    Jose and Brandon did an amazing job hanging our chandelier. Would be using them in the future!! Thank you CTX

  • Review 38 (2021-01-25 - Rating: 5)

    Have used CTX twice now for electrical issues. Both times I was impressed that they showed up on time (called ahead of time as I requested so I could put the dogs up), and fixed the issue correctly the first time without the need for follow up visit. I don’t typically write reviews, however I felt the level of professionalism, punctuality, and attention to detail was worthy. I would recommend them and will use them again in the future.

  • Review 39 (2020-11-15 - Rating: 5)

    Service was top notch. Called because my water heater didn’t seem to be working and was only a couple years old, they came out Friday afternoon had it replaced the next day and they dealt with the warranty! Cole was super friendly and professional, Donny the owner was very helpful will definitely use them again.Used them last year to replace an outside light and fix a plug in the house my husband miss wired..

  • Review 40 (2020-04-07 - Rating: 5)

    We wanted to have electrical installed in our new barn recently. While the layout was pretty tricky, Donnie and Billy came out to the property and reviewed all options and created a plan. The team that conducted all the work was extremely professional and we were very happy with the quality of work that was done. We will definitely be using CTX for all our electrical and plumbing needs moving further and highly recommend Donnie and team to everyone.

  • Review 41 (2021-01-05 - Rating: 5)

    Absolutley phenomenal company! Helped us fix our breaker quickly. Very professional and courteous, and had us back up and running the same day we called. We are incredibly grateful and highly recommend CTX Plumbing and Electrical!

  • Review 42 (2018-07-05 - Rating: 5)

    CTX Plumbing and Electrical is the best of the best. I have been working with them for years on various plumbing and electrical projects. They are always on time, very professional and get the job done the right way. I would recommend them to anyone. They treat their customers like family and are always there to help. If you want it done right the first time then call them. Austin is great! If you need plumbing or electrical work done then dont hesitate to call; CTX is the only people I use.

  • Review 43 (2017-01-05 - Rating: 5)

    Trust all of your plumbing needs with CTX Plumbing. They are trustworthy, fast and professional. I had a clogged sink and needed service quickly. Nathan and Michael came quickly and the problem was fixed within the hour. They went above just unclogging my sink but actually made sure my drain was flowing at full capacity. Thanks for going above and beyond while maintaining such professionalism. Thank CTX Plumbing!!!

  • Review 44 (2021-11-10 - Rating: 5)

    Cole with CTX replaced both of our water heaters - he did an outstanding job! Was prompt, honest, on-time and very professional. I would highly recommend using CTX Plumbing and if you do ask for Cole!!!

  • Review 45 (2019-05-22 - Rating: 5)

    I currently manage 13 shopping centers, totaling a little over 1.3 million square feet. I have been using CTX Plumbing for 3 years now. All of their employees are trustworthy, knowledgeable and punctual. Not only are their plumbing skills excellent but they are continually offering recommendations, such as quarterly maintenance of hydro jetting the main sewer line in order to prevent future chronic stoppages. They are a company I can look to for help and know I am making the best possible decisions on my plumbing needs. You can’t go wrong with CTX!

  • Review 46 (2024-05-13 - Rating: 5)

    Have used CTX since they opened for both plumbing and electrical. Always prompt, great communication and always satisfied with completed jobs.

  • Review 47 (2021-04-28 - Rating: 5)

    My technician was Ryan Nunez. He did a wonderful job and told me what he was doing every step of the way. He was on time and very professional. This company is very reasonably priced. I will recommend CTX plumbing to anyone looking for a plumber.

  • Review 48 (2017-07-22 - Rating: 5)

    These guys ROCK! I tried to fix shower myself and created more problems! I got a referral from a neighbor and Austin returned call immediately. He had Nathan at my door two hours later. Nathan was awesome. Super friendly and knowledgeable. Very reasonably priced! Im so excited to have some one to call that I trust!

  • Review 49 (2017-10-05 - Rating: 5)

    Our sewer line backed up several months ago and I could not find anyone that would come out for days. Not a good thing! When I called CTX that afternoon they had a plumber stop by that day, diagnosed the problem, snaked out the drain to get us some relief, and scheduled a repair job for a couple of days later. They fixed the problem and for a reasonable cost in my estimation. Austin runs a top notch company. Please stay that way! Every plumber I have used up to now was 2nd or 3rd rate AT BEST. Not CTX. They are the gold standard in my opinion. We also had them replace our toilets which they did a very good job of (of course).

  • Review 50 (2024-08-08 - Rating: 5)

    Used CTX plumbing for the first time and have them now listed as MY PLUMBER. I was so impressed with this company from the get-go, starting with the office personnel. The workers sent to fix my problem were equally as nice, very informed, & very capable men who took care of my plumbing issue at a reasonable cost. The bonus was the workers did not leave a mess. Nice people, competent workers in clean clothes and reasonable charges Yep! I found my plumbing company! Thank you, CTX Clara D

  • Review 51 (2016-08-30 - Rating: 5)

    CTX Plumbing just saved me from a disaster by identifying an improperly installed mud shower pan during my master bath shower remodel. They built a new pan to code as well as a shower bench the RIGHT way. Nate and Shawn are the best at their trades and Austin, the owner of CTX, has integrity as his #1 core value. Its refreshing to experience great customer service from a locally-owned business. I recommend CTX plumbing without any reservation!

  • Review 52 (2015-12-23 - Rating: 5)

    CTX Plumbing Company is not just your typical plumbing company, they go above and beyond in knowledge, competitive pricing, and most of all the customer service! The gentleman that came out was Austin, he explained to my wife and I the problem, in terms we could understand. He was quick and thorough, but at the same time explained what needed to be done and also gave us more preventative knowledge so I wouldnt be out of pocket in the future. You would be making a mistake by going with a different plumber, trust me I typical dont write reviews.

  • Review 53 (2018-05-24 - Rating: 5)

    Billy and his assistant were prompt and let me know via text that they were on the way. I wanted two outdoor GFCIs installed near two indoor electrical sources. Not only did they deliver at a fair price, but they were both utmost professionals and I felt comfortable leaving them alone to do their work. They even asked if I had a vacuum cleaner so they could clean up the tiny mess they made. I will be using them again in the future for ALL of our electrical needs and will be referring them to friends and family without hesitation.

  • Review 54 (2019-12-26 - Rating: 5)

    I had a super gross clogged shower and a running toilet. Preston from CTX came out Christmas Eve, was here less than 20 minutes, and had everything fixed! He had a smile on his face the whole time, was courteous and polite! Thank you for the ease of our situation right before the holidays!

  • Review 55 (2022-01-28 - Rating: 5)

    Gas line was broken during the night so the energy company had to shut the gas off to the house until repaired. CTX was able to come out the following morning and repair the line, and at a discounted price. Would recommend and use them for future repairs.

  • Review 56 (2019-10-17 - Rating: 5)

    The electrician showed up perfectly on schedule. He politely introduced himself and asked about the problem. He quickly solved the problem and had repair item on his truck. We were pleased with service and would call CTX again if needed.

  • Review 57 (2021-01-11 - Rating: 5)

    They did a great job with my electrical needs. Very professional and courteous. Both electricians were knowledgeable and friendly. Will definitely use again for electrical needs. They were very timely also. Showed up next day for a quote on Thursday and started job on following Monday. Highly Recommend.

  • Review 58 (2019-05-22 - Rating: 5)

    I highly recommend CTX plumbing! They are a very professional and honest company! They fixed my kitchen sink water pressure regulator. This took them no time to do... they are very knowledgeable and know what they are doing! Another bonus was that they came out to my house the day I called! Super nice guys that just want to help out their community! Thanks CTX so much!!!!!!

  • Review 59 (2023-08-01 - Rating: 5)

    Had these guys out to wire up our new outdoor patio and they did an incredible job. Extremely clean from start to finish. Would highly recommend for any needs you may have!

  • Review 60 (2021-07-28 - Rating: 5)

    Darrel and Ryan came out and did some fixes for us in Tioga. Really appreciated how efficiently they worked. They got 6 shut off valves in multiple bathrooms replaced in about 45mins to an hour. We can finally turn the water off and continue with our bathroom remodel.

  • Review 61 (2019-05-28 - Rating: 5)

    We’ve been with CTX from their beginning. We own several rental properties in the area and are grateful to know CTX will be there for us - emergency or not. CTX is reliable, professional and just plain good at what they do. We recommend CTX to everyone we can. Thanks CTX!

  • Review 62 (2018-10-10 - Rating: 5)

    Honesty, integrity, and professionalism all come to mind when talking about CTX Plumbing and Electrical. As a business owner its important to me that my facility is ready to go on a daily basis and when life happens its great to know I have a company I can count on to get the job done correctly in a timely manner. Im the kind of person that doesnt care to put a bandaid on issues, I want to know that its done correctly the first time so that we can move on with a our day to day tasks without having to worry about yesterdays problem. CTX fills that demand in my place of business. I know these folks will do things right the first time every time and that allows me to worry about other tasks in my day to day trade. Ive used both the plumbing branch and the electrical branch and should the need arise, I wont hesitate to use either again.

  • Review 63 (2020-03-21 - Rating: 5)

    KEEPER! A Texas plumbing company that did the work RIGHT the first time. Like the slogan says on the side of their truck, Drain your pipes not your wallet. Preston quickly determined root cause and emailed a break-fix quote. Jeremiah and crew arrived on time, disposed of the two hot water heaters, installed the new tankless hot water heater and cleaned up. Austin, the owner even called to confirm tankless install details beforehand. A professional experience from the initial call w/ Beth in the front office, who is an exceptional communicator and coordinator, which included scheduling the roofing company (ventilation /roof flashing) for the same day of the fix, throughout the process with emails and texting (name, picture of plumber & ETA) to work completion. Thank you to everyone on the CTX Plumbing & Electrical team for making it a seamless and professional experience! Was surprised to find out their coverage area is large (Gunter, Celina, Prosper, Frisco, Little Elm, McKinney, Colony, etc). Texas-Right from start to finish.

  • Review 64 (2020-04-03 - Rating: 5)

    Had a handful of electrical tasks/project that piled up around the house. Got a quick response from CTX with a very reasonable price. Tech arrived ontime and was very professional. CTX did a fantastic job on all the tasks: two ceiling fans, couple of switches, and a broken exterior light. Will DEFINITELY be using them for future electrical and likely plumbing needs.

  • Review 65 (2018-07-22 - Rating: 5)

    Thought my Garbage disposal was busted so called to set up a call for them to fix the issue. They told me to try something first and it fixed the problem. Super honest and called me back on a Sunday. While I had Them on the phone I remembered my laundry room sink had a drip by the drain. He is coming out in 2 days to fix that. Great response time and could have totally taken advantage of the situation. Thank you

  • Review 66 (2021-08-02 - Rating: 5)

    These guys were great! Ryan and Jacob came out on short notice and were able to quickly and efficiently resolve my kitchen disposal issue. Would definitely recommend and will use again!

  • Review 67 (2019-11-03 - Rating: 5)

    CTX did some electrical work for me at my new State Farm office in Celina. They were prompt and professional and went the extra mile to help me. I would highly recommend them to anyone needing work done. I will definitely be using Donnie & CTX in the future.

  • Review 68 (2024-04-17 - Rating: 5)

    Excellent and prompt service, Adam was very professional, knowledgeable , and on-time. Will definitely use CTX again

  • Review 69 (2021-05-30 - Rating: 5)

    CTX came out for a water leak discovered when our new water service was turned on at our business. He came on a Saturday during Memorial day weekend. Professional and fast service, today is much appreciated!!

  • Review 70 (2016-09-06 - Rating: 5)

    Called several plumbers and CTX was prompt in responding. He installed a new disposer for us. 2 months later all is still well. Friendly and fast I would use him again.

  • Review 71 (2021-07-14 - Rating: 5)

    Ben was amazing. He went out of his way to explain everything. He was always finding a way to do things more cost effectively. I was amazed how much he did for the price I paid. It was like having a good friend come over to help. These guys are the only company I’ll call when I need something done.

  • Review 72 (2022-05-02 - Rating: 5)

    Mr. Ruiz was on time, friendly and knowledgeable. He was very thorough and efficient in completing our repairs. Mr. Ruiz went above and beyond in providing customer service. 10/10 would recommend.

  • Review 73 (2018-05-02 - Rating: 5)

    I called CTX with a time sensitive request for the sell of my home and they responded promptly and knocked it out of the park. The whole team is a pleasure to work with and Nathan is my hero! Thanks again and I will recommend you to everyone

  • Review 74 (2021-07-14 - Rating: 5)

    Ryan arrived on time and fixed our problem promptly. He answered all our questions throughly. He was very professional. Would definitely use him and CTX again.

  • Review 75 (2023-06-02 - Rating: 5)

    Crew went above and beyond for difficult sewer repair. Fast response and persistent to solve the problem while keeping costs as low as possible. Thank you Austin and crew!

  • Review 76 (2020-09-14 - Rating: 5)

    Cole was my technician that installed my pot filler. He even help me understand why other builder installed items were not performing to its fullest. He did try to upsell me only educate on what I asked. Will use them exclusively moving forward.

  • Review 77 (2019-05-21 - Rating: 5)

    Highly recommend these guys. Great service, friendly & fair priced. Had our aerobic system going again in 2 days & thats with ordering a pump. Would definitely use them again.

  • Review 78 (2021-03-20 - Rating: 5)

    So glad we found a trustworthy plumber in the area! Preston diagnosed our problem in less than 5 minutes and was able to answer all my questions. We will call them for our plumbing needs from now on.

  • Review 79 (2022-09-21 - Rating: 5)

    Ryan and Jack did an amazing job!!! I will be a loyal customer for life. Very attentive to our concerns and fixed the problem.

  • Review 80 (2023-10-20 - Rating: 5)

    Great local company with great pricing. They actually care about you and your business or residential. Will always use them for my business or residential needs.

  • Review 81 (2022-04-11 - Rating: 5)

    I had to get my outdoor faucet replaced. Ryan and Jacob was efficient and arrived early. They are super professional. Highly recommend.

  • Review 82 (2023-09-23 - Rating: 5)

    Honest and do an excellent job. Lucky to have these guys when we need them. Glad they service and represent our community so well.

  • Review 83 (2022-03-11 - Rating: 5)

    Jacob and Ryan did an outstanding job locating fixing our leak in our water main. So thankful for their professionalism and advice!

  • Review 84 (2022-08-03 - Rating: 5)

    I had plumbing work I needed done so I had an outdoor service done today by CTX Plumbing, the plumber was Ryan Nunez and they were very professional and helpful, they explained the process of what they were doing and kept me updated. Thank you for y’all’s services!!

  • Review 85 (2021-07-23 - Rating: 5)

    Ryan and Jakob were great and even went above and beyond my expectations! They were very professional and knowledgeable and I highly recommend CTX!

  • Review 86 (2022-02-15 - Rating: 5)

    Ryan and Jacob did a great job resolving a pressure issue and replacing a damaged water valve. Highly recommended!

  • Review 87 (2021-04-09 - Rating: 5)

    Jose arrived on time and fixed our problem promptly. He answered all our questions throughly. He was very professional. Would definitely use him and CTX again.

  • Review 88 (2021-08-02 - Rating: 5)

    Jose and Jesus , Jose did all my remodeling amazing job and were very professional and helpful. I am very pleased with their work.

  • Review 89 (2020-10-30 - Rating: 5)

    Courteous, timely and professional. Beth the dispatcher is warm and friendly and their tech Preston is a beast that can fix just about anything.

  • Review 90 (2017-04-19 - Rating: 5)

    CTX was at my home within an hour. Prompt, knowledgeable, and customer friendly. You wont be disappointed.

  • Review 91 (2021-10-15 - Rating: 5)

    This company was fantastic - flat rate billing, straightforward diagnosis and ridiculously fast scheduling! Problem resolved - it’s hard to ask for more than that. Thanks!

  • Review 92 (2022-09-16 - Rating: 5)

    Ryan was so professional, everything got fixed quickly AND my dogs loved him!

  • Review 93 (2018-09-25 - Rating: 5)

    What a excellent company, honest, ethical and a get it done attitude. If you want it done right at a fair price, these are the guys!Ed Click

  • Review 94 (2022-05-11 - Rating: 5)

    Cole and Brian fixed our plumbing issues quickly and professionally. Would highly recommend them.

  • Review 95 (2021-07-20 - Rating: 5)

    Ryan and Jacob did excellent job. They’re such a great and efficient workers. Love them.

  • Review 96 (2023-09-23 - Rating: 5)

    We have been using CTX for several years. We have used them on many electrical and plumbing projects, big and small. Their employees are professional, knowledgeable, kind and their pricing is fair. The work quality is top notch and I recommend them to everyone. The quality of service comes from the top down. On one occasion the owner Austin personally came to our place on the weekend (outside of their published business hours) to help us with an urgent water issue. It turned out the issue wasn’t even plumbing related, it was HVAC and he was still so helpful in getting us a resolution. I could go on and on and have more than one example of times they have gone above and beyond for us and others in the community. This kind of service is hard to find. Worth every penny. So thankful that companies like this still exist. Thank you CTX !

  • Review 97 (2021-07-24 - Rating: 5)

    Excellent service, trustworthy and reasonable. The owner and his employees are genuinely good people. You are in good hands.

  • Review 98 (2018-07-19 - Rating: 5)

    Water Heater crapped out on Saturday. They came out on Saturday and replaced the same day. Mommy was very happy.

  • Review 99 (2023-02-06 - Rating: 4)

    Ryan was very professional and knowledgeable. Would highly recommend this company and associate!

  • Review 100 (2021-08-11 - Rating: 5)

    Ryan and Jakob were so helpful and quick! They did an awesome job! Thank you guys!!!

  • Review 101 (2024-05-08 - Rating: 5)

    Great company and the service is always the best.

  • Review 102 (2021-02-18 - Rating: 5)

    These guys came out within 10 minutes of our pipe bursting. Extremely professional and efficient

  • Review 103 (2024-01-17 - Rating: 5)

    CTX has walked us through a frozen pipe situation to perfection!! What fabulous Customer Service thank you Austin and everyone at CTX!!

  • Review 104 (2023-07-20 - Rating: 5)

    Awesome service, the plumber came to our clinic (Bio Dental) and investigated every single corner. He was very professional and to the point.Highly recommended!

  • Review 105 (2023-09-26 - Rating: 5)

    The staff and owner at CTX are top notch professionals! Best plumbers/electricians around!

  • Review 106 (2021-10-05 - Rating: 5)

    Jose and Alex did good job, adding outlet in bathroom. Highly recommend

  • Review 107 (2022-08-05 - Rating: 5)

    Ryan and Adam were the technicians that came out. Extremely professional and friendly. Explained everything upfront and gave me pricing which was very reasonable. Did not make a single mess anywhere and asked if I needed anything else while they were there. I would highly recommend this company for any plumbing needs!!

  • Review 108 (2022-06-29 - Rating: 5)

    Ryan showed up and was very prompt.. great service!!

  • Review 109 (2022-02-10 - Rating: 5)

    Prompt, professional, and quality work always! Highly recommend CTX!

  • Review 110 (2023-03-08 - Rating: 5)

    Been using Jared and Donnie on my construction project for past year. They are great guys and do great work. These guys represent yall well and I prefer to have them back out over any other company.

  • Review 111 (2023-10-08 - Rating: 5)

    Always great to deal with. I have used them for both residential and commercial.

  • Review 112 (2022-03-29 - Rating: 5)

    I used CTX when I discovered a broken pipe in an exterior faucet and when the tub in my primary bathroom would not produce hot water. They were able to make the first visit about 2 days after my call and quickly fixed the exterior faucet issue. Fixing the bathtub plumbing issue was more involved because the bathtub did not have an access panel- UGH. However, they carefully drilled out around tile without breaking the tile in order to reach the pipes, diagnosed the issue, and returned the following week with the correct part for a fast repair. I appreciated the scheduling reminder emails and text communication on appointment days alerting me that the technician was on on the way. They were very always on time and very professional. I recommend CTX Plumbing and would use them again if the need arises.

  • Review 113 (2022-09-13 - Rating: 5)

    Repaired my kitchen faucet. Great guys, DANIEL and BILLY! Very professional, kept everything clean and replaced everything back in my cabinet perfectly. Highly recommend!

  • Review 114 (2021-06-25 - Rating: 5)

    The folks at CTX Plumbing & Electrical are professional, honest, and trustworthy. They came out to replace three toilets and a kitchen faucet in my home. Upon discovering a builder defect with one of the toilet flanges, CTX replaced the flange with the highest quality of work, easily surpassing the quality demonstrated by the builder. I highly recommend CTX for your home. Shout out to Cole for his outstanding work and professionalism!

  • Review 115 (2022-08-11 - Rating: 5)

    Ryan was very punctual. He was friendly and quickly corrected my plumbing issue. Great job. I will recommend to a friend.

  • Review 116 (2021-08-13 - Rating: 5)

    Austin kindly answered several water heater questions I had. Weeks later, he answered my call after-hours and quickly arranged for Ryan to come unclog a drain that our A/C drains into, which backed up and overflowed. Both were friendly and professional. We will definitely use CTX Plumbing again, for all future plumbing needs! Thanks, guys! ~Julie H.

  • Review 117 (2021-06-05 - Rating: 5)

    Ben has came to the rescue at my salon fixing my electrical in an emergency situation 2 times recently. He is super knowledgeable and professional. He kept the work area clean and left the salon clean when he was finished. I’m thankful for his expertise!! He even was able to do what he did without disrupting the stylist working.

  • Review 118 (2022-08-24 - Rating: 5)

    Great company. Tech was professional, very knowledgeable, and did a great job on new water heater installation

  • Review 119 (2020-05-20 - Rating: 5)

    We needed our water heater replaced and they got us in right away. They were on time and got it finished quickly. I noticed it was dripping a little bit (nothing serious) about 2 days later and Preston came at the end of his long day to look at it and tighten it, no charge. HIGHLY recommend CTX for any plumbing needs.

  • Review 120 (2021-09-01 - Rating: 5)

    Jose did a great job fixing our doorbell and adding some gfci’s in our home. He was very polite and helpful. Highly recommend and will be using this company in the future for any plumbing or electrical needs.

  • Review 121 (2022-01-14 - Rating: 5)

    My outdoor faucet was leaking and CTX plumbing did an awesome job at scheduling and repairing the faucet. The line broke off in the wall due to the pipe splitting and Ryan was able to open the wall, remove the piece, and have it replaced within an hour. I am definitely going to use CTX plumbing in the future.

  • Review 122 (2022-03-01 - Rating: 5)

    Im a loyal customer for both electrical and plumbing services! Theyre always friendly and do a great job.

  • Review 123 (2022-03-11 - Rating: 5)

    Im very satisfied with Jose and Nicks work. They were on time and professional. I would request them again in the future.

  • Review 124 (2019-06-10 - Rating: 5)

    Excellent service. Professional. Friendly. Straight shooters in scheduling and delivery. Provide helpful information without heavy overselling common to other services. Have used several times - always pleased with service.

  • Review 125 (2019-05-17 - Rating: 5)

    We used CTX plumbing and Electrical on a new build we did. They were professional, reliable, and excellent in explaining the process to us. All employees of this company were highly respectful and helpful. We highly recommend them!

  • Review 126 (2019-06-16 - Rating: 5)

    We were able to schedule promptly and they came out and fixed up our leaking sink/garbage disposal in no time! Very friendly and knowledgeable employees! Will use them again in a heartbeat!

  • Review 127 (2019-02-15 - Rating: 5)

    Nathan and David were prompt and efficient. I hope I dont need plumbers soon but if I do CTX will be my choice. Thanks

  • Review 128 (2016-03-15 - Rating: 5)

    Called a plumber and was very unhappy. Glad I called CTX! Austin was the plumber that came to my house. He had a little trouble unstopping a clog that I had but, never gave up. He was there till the job was complete. I am very happy with the service he provided and the cost was very reasonable. I highly recommend these guys, they do what they say!

  • Review 129 (2016-09-20 - Rating: 5)

    I discovered a slab leak about two weeks ago, and these guys were the first people in the phone book (Google) with good reviews who answered the phone. The work was finished up today, the diggers finished filling up the small tunnel under my foundation a few hours ago.With big expensive headaches like this, I usually have a hard time trusting who I pick the job. But as far as I can tell, CTX did a great job with minor hiccups and inconvenience to me. Regarding that last item, I think a few honorable mentions are due:- They do not drag their feet showing up. If they are not late, then they are early.- Their phone etiquette is almost unbelievable. By that, I mean I left several voicemails over the course of the job and all of my call were returned within the hour. A few times I mentioned what I needed in the voicemail and they did it immediately without calling me back to ask me to explain it over again.- They are quick to provide documentation needed for insurance claims. The voicemails I referred to were about more detail in the invoice for my insurance provider. I usually had what I needed within the hour.- Their prices seem reasonable, or at least my claim adjuster thought so. I should mention, however, that the price of the job doubled half way through because the leak turned out to be a few feet away from where it was predicted. Even then, my adjuster didnt complain, so I think the circumstances (leaks under a house are hard to pinpoint) were not out of the ordinary.

  • Review 130 (2018-08-14 - Rating: 5)

    I had a plumbing emergency that occured to me 6 hours prior to flight for vacation out of country. Googled Emergency Plumber Frisco Tx, and CTX came up third under two other Roto-rootewr type companies. Thought their services more in line for my needs and called midday on a Sunday. Donny answered and was most accommodating, and able to coordinate with my housecleaning service the next day to handle my situation in my absence. Prepaid by credit card, and was just leasry that things would not go off as planned. All went perfectly! Even on day of repairs, Michael contacted to confirm parts ordered and made recommendation that proved better at a negligible upcharge. Returned home a week later to repairs made perfectly as discussed, no mess left behind, and no complaints from overlapping maid service. So refreshing to come across a company that really provides customer service and does what they say they will do. Totally exceedd my expectations.

  • Review 131 (2022-01-17 - Rating: 5)

    Jared and Alex are awesome and did a great job.

  • Review 132 (2017-08-04 - Rating: 5)

    Great fast service! I highly recommend CTX Plumbing!

  • Review 133 (2017-06-01 - Rating: 5)

    Prompt, reliable, knowledgeable, trustworthy and friendly! Excellent customer service!

  • Review 134 (2022-05-23 - Rating: 5)

    Ryan did a great job!

  • Review 135 (2022-03-25 - Rating: 5)

    The team was very prompt and professional!

  • Review 136 (2020-08-12 - Rating: 5)

    They are so fast at responding to your needs!

  • Review 137 (2023-11-06 - Rating: 5)

    Fast, honest, reasonable.

  • Review 138 (2019-05-24 - Rating: 5)

    Quick response and great service!

  • Review 139 (2023-09-30 - Rating: 5)

    Wonderful

  • Review 140 (2020-10-05 - Rating: 5)

    Good service

Similar Organizations