Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

Located in Cedar falls, Iowa

Address: 5536 Nordic Dr, Cedar Falls, IA 50613, United States

Phone: +1 319-432-7218

Rating: 4.7

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-17 - Rating: 5)
Dalton just completed an install of six (heating and cooling) mini splits at my house. The equipment is excellent and the installation was fast, clean and on schedule. No mess whatsoever, and attention to aesthetic was impressive. The team walked me through operation and they worked within my budget. Definitely recommend.

Review 2 (2024-12-23 - Rating: 5)
Professional and knowledgeable! Great energy efficient tips to help ensure we are using our heating and cooling systems to the fullest! The emails and text messages reminding us of the appointment time and who we could expect to see at our door gave us good peace of mind. Definitely recommend. 5+ stars. And will definitely use again.

Review 3 (2025-01-06 - Rating: 5)
Brad came to our home quickly and gave our furnace a thorough inspection and solutions to solve our problem. He was great in explaining the problem and laying out solutions as well as pointing out other services we may need. He had our furnace repaired in no time. Very personable and helpful.

Review 4 (2025-01-08 - Rating: 5)
Amazing job! The guys went above and beyond to install the furnace for my Dad the very next day as he is elderly and can’t leave the house to go to another house until the new furnace could be scheduled for installation. It was very courteous and does not go without appreciation. Thank you!

Review 5 (2024-07-30 - Rating: 5)
I wish I can give more than 5 stars to this wonderful and blessed company. My family and I have always been treated with love, care, and professional respect. I’m fighting back tears right now because of how GOD has blessed us with the right people to help our family. It’s more than just a business, this company filled with wonderful individuals are family to us as well. We actually adopted them as our own and respect them as they are. Nobody can tell us anything negative about them. Thank you Dalton Plumbing Family! I bless and glorify GOD for taking time out of HIS busy day to bring all of you to be where you are now. My family and I will always love you all.

Review 6 (2024-12-04 - Rating: 5)
Thank you for your amazing work. And taking the time to explain everything to me. And love the idea of having the service agreement.Highly recommend the company to others. And my service person couldn’t have been more helpful. And his knowledge and time spent to find the issue was top quality.Thank you Henry.

Review 7 (2024-11-13 - Rating: 5)
I just recently purchased a condo and had Dalton Plunbing and Heating do some work for me. Each of their employees were courteous and efficient. I highly recommend them. Love the program they offer to check the AC in the spring and furnace in Fall to make certain everything is in good working order. Brad P was pleasant and did a great job.

Review 8 (2024-10-19 - Rating: 5)
I am super happy with the service I received today. Scheduled online and had someone come out the very same day. Great communication. Received an email with service tech’s photo saying he was on the way. Very thorough. Ran several checks. Gave me lots of info and options on next steps. A very big thank you to Kevin! He made sure I understood everything and we were taken care of. I felt like he was honest and trustworthy. So glad we chose Dalton today. They will be who we call in the future.

Review 9 (2024-11-30 - Rating: 5)
The in-floor heating for our home entry and half bath quit working, with the thermostat controller showing GFCI interrupts. I was able to schedule an appointment with Dalton easily online. The technician showed up on time, diagnosed the issue, and ordered a replacement thermostat. They contacted me when they received the new part, installed it the same day, and we have heated floors, again.Quick, courteous service. Id definitely recommend them.

Review 10 (2024-11-11 - Rating: 5)
Kevin W stopped by and got our fireplace back up and running tonight before winter hits. It was seemingly an easy fix but he was informative and shared some tips in case our problem happened again. He also reassured us that our new Dalton membership will help us maintain our heating, air, and plumbing appliances in the future. Thank you Kevin!

Review 11 (2024-12-14 - Rating: 5)
Jeff came out to do the annual maintenance check on the plumbing in my home. He was knowledgeable and thorough! I always appreciate Dalton’s preventative maintenance visits. Provides peace of mind! Thanks Jeff and Dalton!

Review 12 (2024-12-24 - Rating: 5)
Brad went above and beyond in his service today! He was able to save Christmas! Our furnace went out and the house was getting cold, and we would need to cancel or find new arrangements for our family this Christmas Eve and tomorrow on Christmas Day. After diagnosing the problem and receiving an extended timeline for repair, he didn’t give up till he found a solution showing there really is a Christmas spirit out there watching over us. Thank you, Brad, for answering our call today.

Review 13 (2024-11-14 - Rating: 4)
Five Star for the technician, every time Ive had a technician from Dalton they have been efficient always know what theyre doing and very kind and polite. Four star for the cost theyre a little on the pricey side compared to others. But I will continue to use Dalton because I know whoever kind walks into my house is somebody I can trust

Review 14 (2025-01-08 - Rating: 5)
Steve and Henry did an awesome job! They installed a boiler furnace for my handicapped Dad the very next day. So very thankful for all the work they did for him.

Review 15 (2024-08-28 - Rating: 5)
Ethan from Dalton is amazing! He performed our annual air conditioner and electrical maintenance today. He was thorough, knowledgeable and took time to listen to questions and fully answer them. Have always had great service and experience with Dalton. If you can request Ethan do so. You will be impressed!

Review 16 (2024-12-10 - Rating: 5)
We’ve had the pleasure to work with both Justin and Landon over the past couple of weeks. Both men were professional, timely and provided excellent service. We look forward to working with Dalton for all of our future needs!

Review 17 (2024-08-30 - Rating: 5)
Very helpful. Peyton helped me and performed an excellent job. Visited my home and explained to me exactly what was wrong with my AC unit. Was perfectly fine with just performing a diagnostic and wasnt extremely pushy about selling anything else to me. Daltons will get my business in the future!

Review 18 (2024-11-12 - Rating: 5)
Josh Kneeland was an amazing tech - very thorough, explained in depth the processes of the service being provided, and answered any questions we had regarding the service, includingupgrading any equipment we may wish to, and options available to us. Very thorough and helpful through and through, which reminded us why we went with Dalton initially, and why we will stay with Dalton for our HVAC and plumbing needs.

Review 19 (2024-12-20 - Rating: 4)
Had to replace furnace/water heater/actually during a crappy winter day and these 2 dalton installers did an excellent job, very friendly, experts and got things done in one day with clean up and a very positive attitude. I was happy to meet them and pleased with their job despite the cost.

Review 20 (2024-12-30 - Rating: 5)
Jack is so helpful and easy to work with. He makes sure to explain everything and answer any questions I have. Very highly recommended!

Review 21 (2024-10-09 - Rating: 5)
Dalton installed a new AC system in one afternoon recently and I am so impressed with their service! From Andy who sold me the system, answering all of my annoying questions so I would understand my investment fully, to the installation team led by Casey who worked diligently, quickly and quietly. The install team had a plan and executed it flawlessly. After fully testing all functionality, Casey walked through the system with me explaining in detail what they did, and they finished with an efficient clean up of their work areas inside and out. I highly recommend their service and I will certainly use Dalton in the future.9/2/2024- I had a new water softener put in by Jack and I was very satisfied with his service. He explained my options well and his service was awesome.10/2/2014- Brad came and checked my furnace as part of my comfort care membership and he was very thorough and explained his readings to me in a way I could understand. Continued great service from Dalton!!

Review 22 (2024-12-06 - Rating: 5)
Josh Kneeland was extremely professional and personable! Best tech we’ve received so far for our annual HVAC services. Not always the cheapest company, but extremely high level of service, timely, and very thorough.

Review 23 (2024-06-11 - Rating: 5)
The entire experience was knowledgeable & pleasurable. The installers took the time to show my Mom how to operate her new thermostat. Left the place cleaned up & tidy. Excited to enjoy the new York furnace ! BROCK K. you made My Mother & I feel comfortable with our furnace choice & her need! Thank you also to Jordan & Ethan for the good looking installment of the furnace & air conditioner!

Review 24 (2024-11-06 - Rating: 5)
Josh and Jacob were here bright and early to service the heating unit and fireplace. I am so pleased with Daltons quality of technicians, servicing what they sell. I have assurance and peace of mind that Daltons has my home covered.

Review 25 (2024-08-12 - Rating: 5)
Dalton Plumbing and Heating was great. We had a water main shut off valve leaking in our home and a technician was out within an hour and replaced it for us. The technician, Seth went out of his way to borrow a wrench for the street shut off from Water Works to avoid us getting extra charges from them. Everyone was polite and professional, and got the job done quickly. I would sincerely recommend them.

Review 26 (2024-12-17 - Rating: 5)
First time meeting Amanda she was awesome very personable very pleasant very informational and did an awesome job. I would give her a five-star always. She called and said was it okay that she come a little early and it was and everything worked out great thank you keep her on staff she is awesome.Dee Dee ScottBut this time was the second time Amanda was here she was awesome very personable very five star person I enjoy her company I enjoy her feedback everything shes great person to have five star all the way.Dee Dee Scott

Review 27 (2024-12-02 - Rating: 5)
A service call and repair in just a few hours after we called. Josh Kneeland was very respectful, listened and diagnosed our issue quickly. We enjoyed working with Josh and appreciate Daltons dedication to our community! Gene and Mona Storm.

Review 28 (2024-11-12 - Rating: 5)
Seth did a great job with our plumbing inspection. He was thorough, careful, and congenial.And Brad, who followed Seth, did an equally thorough and competent inspection of our furnaces. It was pleasant to have both of these men in our home.

Review 29 (2024-09-22 - Rating: 5)
Josh and Gus did a routine maintenance check on my furnace and AC. They were super friendly and easy to talk to. They were very thorough and explained everything they did before they left. Cool dudes!

Review 30 (2024-08-09 - Rating: 5)
My mother called a plumber early morning, when I came home from work no plumber. I called left message canceling plumber. I then called Daltons and tech called within 10 minutes, to let me know his name was Jeff, he would be here to help soon. It was a pleasant surprise when Jeff arrived, we had worked together! Jeff assessed the problem and quickly unclogged my kitchen sink, very professional, knowledgeable and polite🙂 So appreciate how quickly Jeff resolved my plumbing problem. Thank you Bonnie

Review 31 (2024-12-10 - Rating: 5)
In my haste I failed to provide any comments. Dalton PHC was great to work with. The technician Amanda conducted the inspection and some cleaning of the heater.I noticed an issue later that evening and Amanda returned on Monday to resolve the problem.I recommend Dalton PHC.

Review 32 (2024-08-31 - Rating: 5)
Great experience! From consultation to installation of our new AC unit. The techs were perfect gentlemen, professional, friendly, worked cleanly, and explained everything so we could understand. We were very impressed with the quality of service they provided.

Review 33 (2024-08-29 - Rating: 5)
Brad was great! He came out right away in the morning, quickly diagnosed the problem and replaced the part all within 45 minutes! He was very friendly, easy to talk to, and answered all my questions. Highly recommend!

Review 34 (2024-10-22 - Rating: 5)
Kevin from Dalton is very knowledgeable, very polite, and goes the extra miles. He saved me a ton by seeing if the costs of a repair could be applied to a new furnace (Dalton said yes!). THANKS Kevin and Andy!!!

Review 35 (2024-08-02 - Rating: 5)
Landon did a great job. He was very professional, thorough, and took the time to explain everything he did. I was able to work from hone while he went about his checklist and he waiting for me to have breaks to explain what he’d done. Thank you for the great service!

Review 36 (2024-11-27 - Rating: 5)
Excellent service. Very knowledgeable. I bought an 1970 home and was so pleased with Josh Kneeland (Havac) and Josh Nelsen Ohrt (plumbing) with their through inspection and maintenance of the home. They spent the time to explain my system, its condition, effective maintenance, and when and where to get what I need for filters ext. Very polite and helpful. Will definitely request and use them for all future needs.

Review 37 (2024-11-13 - Rating: 5)
Brad did a great job going over our furnace and explaining how it function as well as checking air vent filters that in the 17 years I’ve been here, do not recall any other technician taking the time to do. Thanks Brad!

Review 38 (2024-09-04 - Rating: 5)
Zack was able to get over to my house and get the new water heater in under 24 hours after I had my old water heater. He did great work and my new water heater and pipes look great! He even fixed my kitchen faucet that got a clog when the lines were clearing.

Review 39 (2024-11-28 - Rating: 5)
Josh was very friendly and efficient! He took the time to explain the issue to me and showed me what to look for if we had the same issue. Would definitely have Josh out to service the unit again!

Review 40 (2024-12-11 - Rating: 5)
I have had a maintenance contract with Dalton for several years. My technician today was Brad, who has been here before and always does an excellent job, completes the work quickly and thoroughly and takes the time to explain his service and the condition and operation of my furnace. I appreciate the good work and would recommend Dalton.

Review 41 (2024-08-12 - Rating: 5)
Very professional, efficient, and flexible. I always enjoy dealing with Dalton. This time we are looking at Plumbing, but we also had a great experience with Electrical a few weeks back

Review 42 (2025-01-03 - Rating: 5)
Thank you so much for seeing my dishwasher installation through to completion. You were always ready to help me get it done!! Thank you

Review 43 (2024-12-08 - Rating: 5)
Josh K at Daltons provided friendly & professional service, explaining in understandable terms the state of our furnace during the maintenance visit.

Review 44 (2024-10-31 - Rating: 5)
I was very satisfied with the service, on the other hand I cant say the same for my wife, for that I am extremely sorry; you still have my complete loyalty, I look forward to working with you on our future renovations. I thank you so much for all your efforts on our behalf.

Review 45 (2025-01-06 - Rating: 5)
Justin was very professional! We appreciated the time he took to explain things to us! Will be using Dalton again!

Review 46 (2024-09-03 - Rating: 5)
Dalton was able to get a tech to my house the same day I called. He replaced my sump pump and identified drain issues. Thanks Jeff for your fast and friendly service, you rock!

Review 47 (2024-07-31 - Rating: 5)
Great experience with this technician over the past couple months. He really dug into the issue instead of going for the easy and expensive solution. In the end, it was a warranty issue so saved us $250 or more. Very happy and thankful for such a diligent and caring person.

Review 48 (2024-05-23 - Rating: 5)
Sad I havent used Dalton before. Wow! From the office staff to the professionals who come to your door, Dalton beats all others in the area hands down! Great customer service from the beginning. When Seth arrived he was top notch in his knowledge, offering us explanations throughout the process as to what and why he did things. He explained our options in detail and took his time to answer all our questions. On his own time, he even stepped over with me to the next door neighbors who was having the same issues thanks to all the recent rains. Seth evaluated the problem and offered solutions, then called his office and booked the first morning apt for them for the very next day!And their yearly service plan? It is by far the best deal you will ever find as they dont just service heat/air for the year, but a ton of other things from smoke detectors to your fuse boxes.They are one stop shopping at its best for any homeowner needs. Amazing!Thank you Seth and Dalton for coming to our literal rescue!

Review 49 (2024-08-27 - Rating: 5)
Kevin did a fantastic/complete job for our furnace and fireplace annual check. Kevin W. explained everything, including recommendations, very well in a manner we could understand. We would ask for Kevin again if the need occurs.

Review 50 (2024-04-06 - Rating: 5)
Last month, I was able to easily access the Dalton P&H website, where I sent a request for some routine maintenance.Dalton P&H scheduled the maintenance due on a new system they installed for me a year ago(furnace and AC). Brad P. was my technician today who exhibited professionalism and wisdom the entire time he was on-site. I will look no further than Dalton P&H for all of my HVAC needs in the future.

Review 51 (2024-08-17 - Rating: 5)
Excellent communications and services; fair prices. Very pleased with their work and will use them again without any hesitation. Kudos to the team of plumbers and office staff who served us, including Lance, Todd, Jake, Devon, Laurie, Sabrina, Dana and Melissa. Sue Pervi

Review 52 (2024-10-31 - Rating: 5)
Josh and Jacob did a great job and represented Dalton very well. They were very professional, friendly, and clearly explained the work they were performing.

Review 53 (2024-11-19 - Rating: 5)
Jack Michel was very personable, on time and detailed with his explanation of what he performed. Kevin Walsh came and performed furnace and fireplace maintenance. He likewise was very thorough.

Review 54 (2024-07-04 - Rating: 5)
Once again, Dalton exceeds expectations for our home on Easton Ave, in Waterloo on July 3, 2024!Kevin & Josh came to do the Central Air and servicing as part of our yearly membership plan. From the start, there was great communication and they were more than considerate about cleanliness.In addition to the AC, they looked over duct system, dryer vent, electrical and a whole list of items as part of the service.When they were done, they took the time to go over the extensive check list of items they inspected and serviced.Dalton employees are the absolute best when it comes to knowledge about their job scope and customer service.Thank you, again, Kevin & Josh for an exceptional experience!

Review 55 (2024-12-10 - Rating: 5)
Just had our annual furnace inspection ..glad to have a yearly service plan...Kevin went over the checklist and explained fully what was checked and answered my questions, I appreciated the professional service I received...

Review 56 (2024-12-27 - Rating: 5)
Have had SOOOO many issues with my furnace. Have had several people out. Finally, Brad got a specific part replaced and Ive got heat!! Thanks Brad and everyone at Dalton!!

Review 57 (2024-08-06 - Rating: 5)
Dalton’s has been my home service providers since moving to Waterloo in 2019. I rest easy knowing I am in the best of hands with all of my home upkeep and maintenance. Everything from furnace filters to smoke alarm batteries and everything in between is checked from A to Z by their great staff. Dalton’s wrote the book on servicing what they sell. You won’t be disappointed!

Review 58 (2024-12-30 - Rating: 5)
Landon did a great job. We were very satisfied with his work

Review 59 (2024-12-30 - Rating: 5)
Furnace tech answered all my questions and did an amazing job. He explained future maintenance appointments.

Review 60 (2024-12-12 - Rating: 5)
Landon was professional, knowledgeable and efficient. When he was unsure if something was correct he reached out to a team member so he did the job right.

Review 61 (2025-01-02 - Rating: 5)
Landon did a great job checking out my furnace.He seemed very knowledgeable.

Review 62 (2024-10-15 - Rating: 5)
Serviceman checked boiler and found two issues. Very experienced and professional. Great to work with10/15. Servicemen, Brock came out and fixed leaking pipe. Great job

Review 63 (2024-11-13 - Rating: 5)
Gus not only quickly resolved my issue but went out of his way to explain how my boiler system works and make me feel like a more informed and competent home owner.

Review 64 (2024-10-31 - Rating: 5)
Middle of the afternoon, 2:00 pm to be exact. No hot water and we had to shower and get to an evening event. No promise, but Dalton said they would try to find a plumber to come here. Otherwise,, early the next day.Zack arrived about a half hour later, read the error code on the in-line heater which indicated no gas flow to the burner. An apparent air lock had formed and stopped the gas flow. After verifying the fix, he was gone 20 min later.Speedy service, knowledgeable plumber and hot water restored. That was 3 weeks ago and no problems since.I highly recommend Dalton to all who have plumbing problems.

Review 65 (2024-06-24 - Rating: 4)
The technician did an excellent job. Kept us informed on what he was doing. Only reason for the 4 was for scheduling the maintenance agreement appt. When originally scheduling they were 2 months out and then it was cancelled. Rescheduled and then postponed again. Third scheduled appointment was a charm. If customers have service agreements maybe the office needs to automatically schedule their customers appointments.

Review 66 (2024-11-04 - Rating: 5)
Brad did a good job with our maintenance. He was helpful and speedy. Thanks.

Review 67 (2024-10-18 - Rating: 5)
Josh was 10 minutes early, which I like. He put down a rug and a blanket to protect our floors. I appreciate his explanation of what was done and how the systems are running. Making time to visit while he was working and being professional is 5 stars in my book.

Review 68 (2024-10-08 - Rating: 5)
Jeff was prompt. Gave me the information I needed to repair the floor and good price on a new toilet.

Review 69 (2024-11-29 - Rating: 5)
Brad did a great job getting our furnace working again quickly! Very knowledgeable and friendly!

Review 70 (2024-06-19 - Rating: 5)
Dalton Plumbing showed up promptly and kept me notified as to when they were coming. They did a great job unclogging the sewer line. I asked for recommendations on new toilets and Jeff was very helpful!

Review 71 (2024-06-19 - Rating: 5)
Dalton PHCEF was attentive and scheduled a service call for a date within a week from when I reached out. They kept me updated via text and ensured I knew who would be coming to my residence. Landon was incredibly professional and took the time to ensure my new Smart thermostat was working correctly before helping me install the mobile app. I definitely recommend Dalton for your HVAC needs!

Review 72 (2024-11-15 - Rating: 5)
Good fast service. The technician Brad P. was very professional and helpful with repair and advice with other matters, would highly recommend.

Review 73 (2024-08-06 - Rating: 5)
Dalton came in today to install a new toilet. As always they did a great job. Jack was on time, very personable and did a good job on the installation.

Review 74 (2024-07-25 - Rating: 4)
Appreciated the availability to install a water softener. Excellent installation, professional presence.I wish he would have provided more information regarding ongoing care and use of the softener, though that may be more my failure to ask questions.

Review 75 (2024-12-12 - Rating: 5)
Zach did a great job! He was friendly and answered any questions we had. Thank you!

Review 76 (2024-10-28 - Rating: 5)
Brad completed the first maintenance of our new HVAC & Water Heater with helpful suggestions and helped setup the Ecobee thermostat for remote use.

Review 77 (2024-11-15 - Rating: 5)
I usually have no love for service guys of any nature but Brad did an excelent quick job i highly recomend him and Dalton

Review 78 (2024-04-12 - Rating: 5)
I had a unique issue that Dalton was able to fix! Im getting a new washer/dryer, and I needed my outlet fixed AND the vent modified for the machine. Dalton was able to do both in one visit! Justin Else and Joe Allyn came around the same time to fix both issues. They were very polite, explained what they needed to do, and got everything completed in a timely manner. I highly recommend Dalton, especially if you have multiple issues happening at the same time. Getting the one year membership also saved me a lot of money and provides maintenance checkups.

Review 79 (2024-12-03 - Rating: 5)
Brad did a very good job and explained everything well. He also did the job very quickly

Review 80 (2024-12-23 - Rating: 5)
A+ She’s absolutely the best! Explains everything, helps keep home safe & sound. Thank you Amanda!

Review 81 (2024-08-09 - Rating: 5)
We were happy with Dalton’s duct cleaning service. We are new to Waterloo, so we are happy to start a good relationship with Dalton.

Review 82 (2023-10-24 - Rating: 5)
UPDATEAfter speaking with Shannon, she turned a negative situation into a positive one. Thank you Jordan and Jesse-you two did a remarkable job of installing the wood burning stove. It looks awesome!Shannon- you made it right as we were pretty much forgotten. The $300 Menards gift card, Starbucks gift card, coffee mug, koozies, mouse pad-it is appreciated. Thank you so very much! Thank you for making it right.

Review 83 (2024-07-16 - Rating: 5)
The service were great. The plumbers was excellent. Explain everything as he worked. He was very helpful. Will use Dalton again!.

Review 84 (2024-10-22 - Rating: 5)
Great job from Josh and Jacob servicing our furnace today. Very professional and personal as always can highly recommend.

Review 85 (2024-09-17 - Rating: 5)
The service was prompt and thorough. I was given a full explanation of all the work done and what might occur in the future. A very reliable business!

Review 86 (2024-06-26 - Rating: 5)
I found a leak early in the morning, made a call and left a message. I had a call back right after opening, and a plumber was at my place within an hour. It wasnt a simple fix, and the plumber was great. Very friendly and explained everything that needed to be done. A couple hours later and everything is taken care of. Thank you!

Review 87 (2024-12-30 - Rating: 5)
Prompt, friendly,services. Very professional employee. Sent a photo of the tech. so I knew who was coming into my home before they got to my door.

Review 88 (2024-11-01 - Rating: 5)
Dalton’s sent Landon Pierce, a very personable service technician who did what seemed to us to be a very thorough job of inspecting and maintaining our heating system. He took the time to explain in layman’s terms whenever we had questions. This employee represents the Dalton brand very well.Landon also inspected and cleaned our gas fireplace until it shined like new.We feel that Dalton’s service contract is a good value for a fair price. We take comfort in knowing that our heating system and fireplace will be ready to go whenever we need them.

Review 89 (2024-09-23 - Rating: 5)
Josh was very professional and knowledgeable. He took the time to tell me what was going on with my air conditioner, and the steps he would take to get it working again.

Review 90 (2024-09-26 - Rating: 5)
Landon was thorough and thoughtful. He asked a lot of questions and had all the answers. Took extra time troubleshooting some things. Very professional

Review 91 (2024-11-13 - Rating: 5)
Brad was here today for routine maintenance on our furnace and AC. He was very professional and courteous. Thank you Brad!!

Review 92 (2024-08-27 - Rating: 4)
Since I was asked to do a survey, they have lost a star because I pay for a membership, said membership is supposed to come with annual checks to prevent service failures and provide regular maintenance. My AC had NOT BEEN CHECKED ALL SUMMER! so when I called they said they would have to charge me if it was a call for service.. just the service call!! That’s not including the actual work that may or not need to be done. I was livid. Why do I pay for a membership if you’re not going to do your annual checks. I did leave it as 4 stars because once I actually talked to someone reasonable they sent over a technician free of charge and did a proper check. There were no issues. But don’t charge someone when you’re not doing your regular checks!! I have a million things going on, you have one job.

Review 93 (2024-08-09 - Rating: 5)
Daltons was very helpful and professional. They did a great job fixing my leaking drain pipe and left no mess behind.

Review 94 (2024-11-05 - Rating: 4)
Techs were polite and respectful however, they didnt do a great job cleaning up. I found alot of sheet metal screws. Not a big deal though. Once I found the first one, I just did a good sweep job and got the rest.

Review 95 (2024-09-20 - Rating: 5)
Very satisfied! There was an issue with a part coming in for our new AC but they took care of us and kept us posted until everything is resolved.

Review 96 (2024-11-28 - Rating: 5)
Landon pierce did a wonderful job thank you Dalton! Everything looks great

Review 97 (2024-05-07 - Rating: 5)
Landon Pierce called ahead and arrived in a timely manner. He did a professional job of explaining what he was doing and didn’t seem to mind me looking over his shoulder. He even cleaned the dryer vent which I don’t remember a previous tech doing. Very impressed with his demeanor.

Review 98 (2025-01-02 - Rating: 5)
The two gentlemen from Dalton did an excellent job installing my charger. They were fast a thorough leaving my home clean as it was before the job. Dalton also responded the day I contacted them while the competitors I contacted were weeks out before they could do the work.

Review 99 (2024-11-09 - Rating: 5)
Jack was not only professional and knowledgeable but also performed all necessary plumbing tests, inspections and answered all of my questions!

Review 100 (2024-02-28 - Rating: 5)
Jeff was fantastic. Im sure I was his last appointment of the day but he took the time to answer all the questions I had. While he was at the house I had him look at a couple other things not originally accounted for. He looked at them no problem and provided great feedback. He even called another co-worker to help answer a question I had. Fantastic service by Jeff. Hire more Jeffs.

Review 101 (2024-10-09 - Rating: 5)
I was very pleased with Brett (I think his name was Brett). He was very professional and communicates with customers on what he is doing.

Review 102 (2024-10-08 - Rating: 5)
This is the second time that I have used Dalton. Their technicians know their stuff. They have earned my trust as a customer.

Review 103 (2024-12-06 - Rating: 5)
Both Josh and Jeff provided great service. They were friendly, helpful, and informative. Thanks!

Review 104 (2024-12-31 - Rating: 5)
Brad Pieper did an excellent job checking furnace today! He was so helpful and friendly. He explained things to us very thoroughly. We look forward to having Brad and Dalton‘s out for service again! Thank you!

Review 105 (2024-06-07 - Rating: 5)
This place can be costly, but everytime I need something done they get it right and take care of me. Worth every penny. I would also recommend the membership since you can call their emergency line, which I have done a few times, it saves a lot of money, and they clean your equipment for you which is a pain to do yourself. I would also like to mention Brad Pieper and Josh Kneeland know their stuff and I have appreciated their hard work as a customer.

Review 106 (2025-01-06 - Rating: 5)
Had an issue with my boiler system and Gus was beyond helpful. Very professional and informative.

Review 107 (2023-11-28 - Rating: 5)
We had a great experience with Dalton. They were fast and caring. They let us use a portable heater while we waited for our furnace to be installed. Alan and Josh were amazing as well as the service I received from the office, her names escapes me , but she was friendly, professional, and helpful. I have already and will continue to recommend Dalton PHC to everyone!

Review 108 (2024-02-09 - Rating: 4)
We had a new install that was not working properly. Brad was here from 7:30 PM till 9:30 PM. Worked steadily and stayed until he was sure it was working properly. Nice, friendly guy.Since January 24 & 25, the date of this install, three weeks ago, there have been several guys out. Casey, Brad and Payton that I know of. They have all been good, but the last I heard, they would be talking to a factory tech and would get back with me. Still waiting on that and that was a week ago. Furnace still not working properly. Thus I have hesitated to write a review, but I keep getting requests, so here it is!

Review 109 (2024-10-17 - Rating: 5)
Came today and checked my plumbing for me. He was very thorough and even explained to my husband how to properly fix the toilet himself. Very nice man and obviously knowledgeable about his job.

Review 110 (2024-11-08 - Rating: 5)
Josh Kneeland came out today to look at our furnace. He was extremely courteous and kept me informed on what he was doing, what repairs were needed and the price of those items. He was a true professional!

Review 111 (2024-02-08 - Rating: 5)
We had our year old generator serviced by Chris T. He did a phenomenal job as always. We are always pleased when he comes to our house because he is professional and efficient. He listens to all our questions and addresses our concerns. He is one of the major reasons we continue with Dalton.

Review 112 (2023-12-26 - Rating: 5)
I believe my plumbers name was Brock (I wish I could remember for certain) and he was incredibly friendly and efficient. He even allowed my three year old to watch him perform the repairs since she was curious.He very quickly removed the clog in my drain, and informed me on next steps to hopefully prevent further issues. He even cleaned up after himself!! Very impressed with the service I received.

Review 113 (2024-12-26 - Rating: 5)
Had a backed up drain, Jake came out and solved the problem in a 1/2 hour. Well done and thank you!

Review 114 (2023-11-16 - Rating: 5)
We use Daltons for everything and love it. Everyone is always very helpful and honest. This last time we had to make a call, Jeff was our plumber. Really recommend asking for him for your plumbing needs. He was very kind, honest, got the job done and didn’t mind our dog being crazy for attention. One of the best we’ve had!

Review 115 (2025-01-02 - Rating: 5)
Josh was very courteous and efficient. Explained every detail as he checked the furnace.

Review 116 (2024-04-18 - Rating: 5)
My first time with Dalton was great! They called me back right away after receiving my voicemail. They explained the benefits of a 12 month committment for service. Best of all they had Peyton come promptly, fix the problem, and now our heat works again. He answered what questions I had and was very polite and professional. Would highly recommend. Thank you Dalton PHC!

Review 117 (2024-05-23 - Rating: 5)
I wanted to give a big shoutout to Brock Aiello. He was very approachable and thorough when helping us fix our Sump Pump. I opted to sign up for the annual inspection plan with him. I highly recommend Brock and Dalton services for anyone that is considering help in this department. Thank you again!! -Andrew

Review 118 (2024-11-21 - Rating: 5)
Josh Kneeland was very friendly and professional. He went over our concerns throughly.

Review 119 (2024-08-29 - Rating: 5)
System was making noise thru return air vent. Tech adjusted fan speed to medium high and now the noise is gone. Great tech and service!

Review 120 (2024-07-05 - Rating: 5)
Landon pierce took care of our services today He did an excellent job!! We are very pleased. Great job, keep up the good work.

Review 121 (2024-03-12 - Rating: 5)
Excellent customer service and fantastic workmanship. This is my second time hiring Dalton and I couldnt be happier. Jeff Nelson-Ohrt was our plumber today and he was very kind and professional. Made me a customer for as long as we live in Iowa.

Review 122 (2024-11-11 - Rating: 5)
Brad was friendly, helpful, knowledgeable, and efficient. Took the time to answer my questions. Also gave us information on improving home conditions

Review 123 (2023-08-21 - Rating: 5)
I absolutely love the Dalton company. I have used them for electrical, heating/cooling, and plumbing. Every individual I have worked with (Joe, Brock, Lance, Jake and Jordan) has been incredibly professional, punctual, and kind. They have offered good advice and quality service. I will not be using a different company. Scheduling has been a breeze and I never run into long wait times. Owning an older home has its issues, but the Dalton company has made fixing things easier. The pricing is also great and I love the fact that there is a monthly payment plan. Thanks guys!

Review 124 (2020-01-15 - Rating: 4)
We had a gas fireplace installed by Daltons.We love our new fireplace and the HVAC technicians were great. HOWEVER..The overall expiernce was rough. We were initially underwhelmed with the knowledge of the staff at their showroom. We ended up on Regencys website and had to call them directly a number of times.The subcontractor they used for the framing and stone surround was very difficult to work with. I ended up ripping out some of his work myself as he was off by 10 inches. He did everything out of any logical order. He wanted to cut corners on not very expensive materials. (2 x 4s, plywood, and dura rock) His framed wall was even wobbly. He was very skilled with the stone work, but everything else was a mess!In the end we have a beautiful new fireplace, but next time I am hiring a trusted general contractor to avoid the stress and hassle.

Review 125 (2024-10-02 - Rating: 5)
Amanda was in contact over the phone before the AC check appointment. And as on a couple of previous appointments, she was very courteous, and completed the AC check and the electrical check very thoroughly. She also checked the smoke detectors/carbon monoxide detectors for battery, and also removed the lint and cleaned out the end of the exhaust duct on our clothes dryer vent. Very thorough in all her work and in her communication. Also very informative about the work she did. Thank you.

Review 126 (2024-12-27 - Rating: 5)
Could not ask for better service. Brad was the tech and found the problem with our fireplace. Was here one half hour. Very nice guy.

Review 127 (2024-07-27 - Rating: 5)
Jeff was very helpful and friendly. He took the time to check out our problem and make sure everything was working properly before he left

Review 128 (2025-01-03 - Rating: 5)
Brad P was here today to maintenance my one year old furnace & gave me tips on my thermostat. Very thorough & explained the checking he had done. Trustworthy & knowledgeable.

Review 129 (2024-05-09 - Rating: 5)
William and Andy were just great working relentlessly to fix our tankless on demand hot water heater. They both were responsive, thorough, professional and knowledgeable. I believe they went above and beyond!!!We love our tankless water heater so thanks for fixing. Looking forward to a great year of service and appreciate you both very much. I would recommend you both to everyone.

Review 130 (2024-06-04 - Rating: 5)
I called the technician during the weekend and he was very friendly. Especially prompt. He arrived took care of everything and handled the situation with perfect customer service. This is exactly why I choose Dalton.

Review 131 (2024-12-18 - Rating: 5)
Landon did an outstanding job, very professional and explained everything well. Thanks.

Review 132 (2024-06-26 - Rating: 5)
Theyre always super helpful trying their best to meet the demands of a client even one on a budget. Ive only used the plumbing and electrical services a few times but theyre as prompt as possible to calls and do good work.

Review 133 (2024-04-10 - Rating: 5)
Brad was absolutely great to work with. He went above and beyond to make sure our system was working correctly. And he helped us identify a number of issues the previous owner had installed incorrectly.

Review 134 (2024-01-04 - Rating: 5)
Brock promptly came over to talk with us about our options installing a gas fireplace. He was incredibly friendly and patient with all our questions. We also appreciated how quickly he was able to meet with us. Over great and knowledgeable guy… thank you!!

Review 135 (2025-01-08 - Rating: 5)
Daltons came over when we wanted and found issues right away. They repaired the fixture immediately and all is well. Excellent work.

Review 136 (2024-09-24 - Rating: 5)
It was time to have our annual cooling and heating system inspected. We also get an inspection done for plumbing done on an annual basis.Josh conducted the inspection and was extremely thorough. When done, Josh gave a verbal report of his findings.Dalton’s has always provided exceptional service when called upon.Thank you!

Review 137 (2023-12-15 - Rating: 5)
Unfortunately we had a plumbing issue this morning, so I called Daltons and explained what the problem was and they sent someone right away. Jake came to the house, surveyed the problem and went right to work, explaining everything he was going to do to fix the problem. Jake was fantastic, fixed the problem. He was very friendly and professional. Glad that we have Daltons Plumbing, heating and cooling in our area. Would highly recommend their services 👌

Review 138 (2024-02-09 - Rating: 5)
Our tech Brock Aiello was awesome. He was very courteous, kind and informative. He listened to problems we were having with plumbing in the kitchen area. After he assessed the problem area, he explained his plan of action, and gave us an estimate for repairs. Everything went as planned. He also suggested a product to use on our system to keep the pipes clean.Overall, Brock was a very professional, friendly guy.

Review 139 (2024-10-09 - Rating: 5)
Kevin W came out to service our fireplace. He was knowledgeable and explained everything he was going to do.

Review 140 (2024-08-30 - Rating: 5)
My worker was Kevin. He was most excellent. Very clear on what he was doing. Up front with cost and options. Fantastic worker.

Review 141 (2024-10-29 - Rating: 5)
Brad was very friendly and helped educate us on proper HVAC care!

Review 142 (2024-12-02 - Rating: 5)
Technician was professional and courteous helped us order filters we needed

Review 143 (2023-12-27 - Rating: 5)
Payton was a super technician.Very friendly, efficient & prompt.He quickly saw the switch to the furnace was shut off. He explained there is a cover you can buy so that doesnt happen again.Its the best service I have ever had from any company. From the moment I talked to a very friendly receptionist who was able to get a technician out within 2 hrs to the finish. Because Im disabled & my care person hit the switch accidently yesterday when she put the mop away, Payton didnt charge me for the service call. Im a Dalton member on Social Security and that really helped me in a dire situation.

Review 144 (2023-11-13 - Rating: 5)
The support I received from Dalton was great. They came very quickly on Saturday night to help with my heater issue. They were very knowledgeable and very professional and competent. They saved the day for me. I really appreciate their work and help.

Review 145 (2023-10-28 - Rating: 5)
Dalton sales staff gave us some great ideas for a new furnace and air-conditioner. Brad came out and gave our furnace a checkup. He repaired some things that will keep our furnace running for awhile. Really appreciate the personal attention from Brad. We will be using Dalton again!

Review 146 (2024-01-31 - Rating: 5)
Service techs were considerate and friendly. We noticed that Josh was training Landon and he did so in a very understanding and informational way. He allowed the trainee to learn , ask questions, and even make a slight error. Josh immediately helped with the issue acting like a true mentor. He was patient and caring about doing a great job.

Review 147 (2023-12-14 - Rating: 5)
Dalton has taken care of all of my home needs for many years. I have always been very satisfied with their work and the people that they send into my home I recently had work done by Jeff Nelson-Ohrt. And again Completely satisfied. He was a very friendly, nice young man who took care of my problem, efficiently and quickly. I will always recommend Dalton’s, 100%!

Review 148 (2023-12-01 - Rating: 5)
I had electrical done to put in a hot tub. Joe did a great job! He came before the installation and did all the prep work. Once delivered he came that same afternoon and did final hook up and check out. He even cleaned up some of the debris left by the spa installers. Great work! I would definitely recommend!

Review 149 (2024-09-18 - Rating: 5)
The technician was very good. He did great work, was efficient and informative.

Review 150 (2024-09-27 - Rating: 5)
Josh and Gus did a full system check of my AC and were very thorough. They were very friendly the entire time and explained everything they found and gave options for repairs or replacements of needed

Review 151 (2024-01-15 - Rating: 5)
Cant say enough good things about the service. Jeff serviced our house early in the morning on one of the coldest days ever, was extremely polite and helpful taking care of our issues, and helped educate us. Absolutely worth every penny! Every other service in town either wasnt available to service us without being an existing customer, or didnt reach back to us.

Review 152 (2023-11-13 - Rating: 5)
I called Dalton to get an estimate for an upgrade to the 21st Century. My house was built in 1963 and has the original fuse box 😳 A gentleman named Joe came out. To say I was impressed is an understatement. I explained what I needed/wanted and he went through my home with a fine toothed comb. He answered all of my questions/concerns without ANY hesitation whatsoever. He was extremely professional, knowledgeable and courteous. I received my estimate the next day and I’ll be finalizing the paperwork (hopefully) later today!

Review 153 (2024-01-16 - Rating: 5)
Brad was on call today 1/15 and when my furnace didnt want to work was willing to drive an hour to come and help my and my wife who has chronic illness and the cold can greatly affect her. He got here and was able to fix it quickly and professionally. I am very grateful for his help and will continue to use the company from now on when it comes to the heating and cooling of my house. Thank you again so much for your help.

Review 154 (2024-12-19 - Rating: 5)
On December 17, 2024, Seth from Dalton Plumbing did an annual inspection at my home.Seth was very personable, thorough, and knowledgeable. He explained and shared plumbing information as he checked the fixtures in my home’s two bathrooms, the kitchen and basement sinks, the water softener, and the water heater.He did not have a snake to clean pipes in his van, but he explained why it would be very difficult to use a snake in my pedestal sink in my main bathroom. Also, he warned me that my 10 year old water heater will need to be replaced soon.Seth is a well trained plumber and did an excellent job of doing my annual service checkup. Thank you!

Review 155 (2024-03-18 - Rating: 5)
Had a bit of a plumbing emergency Friday evening and I called Daltons up and Jack came over right he was done finishing up on another project. He explained everything in detail and was upfront of the prices which was great to know and found out that the toilet lines just needed to be cleaned out. Another employee from Daltons, Jeff, came over as well since Jack just needed something in case it was something else out that was going on. They were both super professional and seriously were lifesavers after inspecting the bathroom pipes in the basement to see where the leak was coming from. I was thrilled that the issue was solved and now everything in the bathroom is running smooth again. And I was honestly thrilled that they have emergency services 24/7 because if I had to wait until Monday to get it fixed it would have been a nightmare for myself and my family! So thank you Jack and Jeff for being able to fix the issue without costing me and arm and a leg! I definitely recommend Daltons for your emergency plumbing, heating and cooling needs!

Review 156 (2024-05-10 - Rating: 5)
Josh was incredibly knowledgeable and professional while inspecting our AC unit and answering my questions. He was very friendly and helpful. I couldn’t have asked for a better experience!

Review 157 (2023-11-08 - Rating: 5)
Daltons repairs worked well and Jake chased down the issue. Jake and Zach were both very curtious. I have recommended them to my friends. Thanks guys for all you do. I also think Melissa needs a thanks as well for being a great coordinator.

Review 158 (2024-11-05 - Rating: 5)
Jeff was very thorough and explained everything to me . Very kind. Highly recommend

Review 159 (2024-04-16 - Rating: 5)
Had a plumbing inspection done today with Sam. He was very thorough. Times were delayed due to storms today. Would recommend him to anyone needing a plumber. Very good service.

Review 160 (2024-11-04 - Rating: 5)
Very professional from first contact and through out the service. Peyton (might be with A) was very polite and knowledgeable, and took the time to explain the process and what to look for in future . I would highly recommend using them for your services.

Review 161 (2024-11-02 - Rating: 5)
Brad did a very good job. Identified the problem and came up with a plan to get it figured out.

Review 162 (2024-12-02 - Rating: 5)
Great job good job explaining everything he performed very satisfied. Thanks for the great job love Daltons’s

Review 163 (2024-08-09 - Rating: 5)
Great team of professional people. Complete heating and AC replacement and installation. Completed in 5 hours.

Review 164 (2024-11-05 - Rating: 5)
Brad represented your company well. He was punctual and explained what he would be doing. He was knowledgeable, professional and polite

Review 165 (2024-07-11 - Rating: 5)
Brad did our maintenance visit. He was prompt, personable and was efficient. We will recommend Dalton every time.

Review 166 (2024-12-24 - Rating: 5)
Dalton always calls when they are approximately 20 minutes away. I appreciate that greatly! The employees are knowledgeable and very polite and friendly. I have been with Daltons for years and will continue with them for many years to come! Thank you - Laura

Review 167 (2024-11-05 - Rating: 5)
Brad called before arrival showing up promptly when promised. Brad was courteous and explained what he was doing. Job was finished to my satisfaction. Service call was 11/4/2024 HVAC and plumbing inspection, included cleaning gas fire place.

Review 168 (2024-05-09 - Rating: 5)
Excellent service! The technician Brad Pieper was punctual, knowledgeable and efficient. He came in for a routine maintenance for our HVAC. Highly recommended!

Review 169 (2023-11-13 - Rating: 5)
I have used Dalton multiple times over the years and Ive had nothing but excellent service from them. Recently I had to have a furnace repair and an AC system replaced. Everyone there did a fantastic job and Shannon went out of her way to make sure everything was scheduled at the best time for me. Hats off to everyone!

Review 170 (2023-09-07 - Rating: 5)
Great service, our ac went out during the hottest time of the year. Daltons responded quickly with a quote and installation date. Arrived on time and had everything installed before I even got off work that day. Thanks To the techs Josh ,Lance fir getting that done. Also thank you Mykell for setting up the whole process and guiding through step by step.

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