Master Services
Located in Bristol, Virginia
Address: 21498 Travalite Dr, Bristol, VA 24202, United States
Phone: +1 276-477-2206
Rating: 5
Services
- Online estimates
- Wheelchair-accessible car park
- Appointment required
Categories
- Waterproofing service
- Air filter supplier
- Concrete contractor
- Contractor
- Electrician
- Foundation
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-18 - Rating: 5)
We had an amazing experience from start to finish with Master Services. Our installation crew arrived early and hit the ground running. They removed debris, old wet etc. insulation, old water heater, encapsulation, provide and installed Sedona dehumidifier, sealed all vents, remove old access door, reframe access door entryway and furnish and install new door.Our installation team Travis Aaron and Joe went above and beyond providing us with the highest quality professional workmanship They were courteous respectful trustworthy and hard working from the time they arrived until completion of job. -
Review 2 (2024-07-12 - Rating: 5)
Just had my basement work completed and I was very happy. Jason and his other 2 workers were very polite and completed the work in a timely manner and were happy to explain everything that was being done. Very easy to work with. Thank you -
Review 3 (2024-04-26 - Rating: 5)
I used Master Services for my 94 year old farm house in Abingdon. The crew worked for about 10 hours installing the basement system. They were all very nice and courteous. The water proofing system is very impressive, very clean. At first I thought the price was too much. But after seeing all the work involved and the speed at which it was done, as well as seeing the finished product, I think the price is about right. -
Review 4 (2024-10-10 - Rating: 5)
Jason and his team did an exceptional job! I was very impressed with their attention to detail. They made sure that all my questions were answered and that I was fully satisfied with the work. -
Review 5 (2024-07-11 - Rating: 5)
Showed up on time. Did job they said they were going to do. Very good about keeping you updated on progress before, during and after service extremely easy to work with. Everyone friendly and professional. A little pricey but worth it once you see quality of products they use and how hard the work is and how hard these guys work. Would recommend to anyone -
Review 6 (2024-09-06 - Rating: 5)
Travis and his crew did a great job installing my clean space in basement. Very polite, efficient, & excellent customer service.These guys were awesome !!! -
Review 7 (2024-05-10 - Rating: 5)
Incredible Company. Called and had a Sump Pump installed and waterproofing in my basement. From the initial call, to the salesperson to the crew who installed the pump; my experience was 100% positive, informative and insightful.I cannot recommend this company enough. The process was smooth and I never felt that sales pressure. I was given information and I could make my choice.The crew was very knowledgeable and explained everything along the way. I have never encountered a crew where every single person on the 4 man crew was kind and respectful.If you are on the fence, Go with Master Services. They truly understand what customer service is all about and offer top of the line services. I now have a functioning basement with no water seeping in. I could not be happier. I will use them exclusively for many year to come. -
Review 8 (2024-04-10 - Rating: 5)
Jacob came out and gave me an solid and fair estimate. The office staff was wonderful to work with, very accurate and professional but also helpful and understanding with the financing. The crew that installed my jacks and beams was knowledgeable, friendly (didnt mind questions :)) and did an excellent finished product! I would definitely recommend them to anyone needing basement/foundation work completed. Thanks to all of them for a very good experience! -
Review 9 (2024-08-16 - Rating: 5)
Just had Ricky, Ben & Logan here to level up our 35 year old cracked concrete driveway. Did a great job in less than 2 hours, looks almost good as new!!! -
Review 10 (2024-04-12 - Rating: 5)
We received our consultation and estimate from Nick Day, who spent several hours with us and addressed all of our concerns. They will price match other companies and although you may have to wait on their services, they are so worth the wait for the quality of work completed and professionalism you receive. The installation professionals called us every day prior to arriving at our home, giving us at least 30 minutes notice. They were pleasant to have in our home and kept us updated very step of the way. We could not be more pleased with the outcome of their work and would highly recommend them to anyone with foundation and basement concerns. -
Review 11 (2023-10-24 - Rating: 5)
I am very pleased with all the services I received. Every person that came into my house to work was very perfectional, knowledgeable, friendly, and worked well. I would recommend Master Services to anyone who needed any type of basement work. They are the best. Thank you for making my home so much better. -
Review 12 (2024-05-22 - Rating: 5)
The Bristol crew did an outstanding job and pointed out a few issues with my floor joistsThey were very informative and professional -
Review 13 (2023-12-05 - Rating: 5)
Master Services crew arrived when promised and the work was done in a professional manner. I could tell they really cared about the issue and me as a customer. Thank you.! -
Review 14 (2024-10-18 - Rating: 5)
Wow!!!I am so glad I called Master Services!BJ was so pleasant and very informative. He didnt charge for just looking at the point of said problem.Dont even look anywhere else,they are the best -
Review 15 (2024-07-16 - Rating: 5)
They were wonderful! Ricky, David and Ben were kind and professional. They did a great job. They were quick. They cleaned up after themselves, were friendly. They knew what they were doing, and performed above our expectations. I would highly recommend them. -
Review 16 (2024-07-19 - Rating: 5)
It was a pleasure doing business with this company. They do excellent work. Everyone that I had contact with were friendly, polite, and kept me informed. Thanks Ricky, David, Ben, Ryan, Brandi and Amanda...a pleasure doing business with you!π -
Review 17 (2024-06-05 - Rating: 5)
Everyone we worked with was great, the installation was fast, and the system works wonderfully. -
Review 18 (2024-09-24 - Rating: 5)
Very professional moved my repair work up by two weeks. Answered all my questions throughout the process -
Review 19 (2024-08-08 - Rating: 4)
The guys did a great job, our driveway is level again!Yay! -
Review 20 (2024-01-17 - Rating: 5)
Very happy with the job yall did for me my driver wY and sidewalk are back in good condition again π -
Review 21 (2023-11-15 - Rating: 5)
Master Services did a great job of raising our sidewalk, which had sunken about 3 inches. -
Review 22 (2024-05-08 - Rating: 5)
Initial visit was informative, pricing was fair and service crew was professional and efficient. -
Review 23 (2024-06-18 - Rating: 5)
Very professional, courteous, and accommodating. This crew was fantastic to work with and did a great job! -
Review 24 (2024-05-02 - Rating: 5)
We purchased a home with mold in the basement. The home seller contracted Master Services, however they were not able to take care of the mold until after we moved in. David and Kody were very professional, thorough, and quick! We were very impressed and pleased! -
Review 25 (2024-02-09 - Rating: 5)
I am so glad I chose Masters Services! It was a great experience! First, Taylor came to my home, assesed my situation & then spoke with me in a professional & knowledgeable manner, what was happening & what needed to be done. He worked with my budget & organized a plan to fix the basements issue! The day was set. The crew arrived on time. The whole crew worked together like a well oiled machine! Each of the men were hard workers, friendly & respectful! Nick was very informative & his particular work was superb! The clean up was Amazing! I totally recommend Masters Services! -
Review 26 (2024-05-03 - Rating: 5)
Very professional and very timely with great communication all the way through. Would definitely recommend. -
Review 27 (2024-03-24 - Rating: 5)
Great guys very professional went above and beyond to make sure everything was too my satisfaction. -
Review 28 (2023-09-28 - Rating: 5)
Master Service teams polite, professional and did a good job. -
Review 29 (2024-07-06 - Rating: 5)
Everything looks great ! -
Review 30 (2023-08-02 - Rating: 5)
Communicated well, job completed as described. Very happy with the service