The Rooter Company

Located in Brea, California

Address: 375 Cliffwood Park St, Brea, CA 92821, United States

Phone: +1 657-341-0661

Rating: 5

Services

Online estimates
Language assistance
Repair services
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-20 - Rating: 5)
I cant thank the Rooter Company enough. All of my toilets were clogged and I called them out for a second opinion after a previous company (Next Gen) told me that there was a problem with the main line and it would cost $23k to fix everything. Phillip Ordonez came out on time, was professional, honest, and extremely knowledgeable and within a few minutes, determined that nothing was wrong with the main line and that I had a simple clog from flushing to many foreign objects (thanks to our 3 kids). Their transparency and expertise is unmatched and they will be my forever go to moving forward. Thank you Rooter Company and Phillip youre the best!

Review 2 (2024-11-21 - Rating: 5)
The young men who came to the house are Excellent and Professional at what they do. We had a really big plumbing problem they resolved all are issues quickly and proficiently! I would Highly Recommend The Rooter Company in the future!

Review 3 (2024-12-19 - Rating: 5)
I’m so glad I found this company. I reached out to several different plumbing companies to get a quote. Gilbert came and was super knowledgeable and friendly. His quote beat the others and he was able to get someone to my house the very next day. Tristyn came on time and stayed all day to make sure the job was done. He installed a new tankless water heater and even went above and beyond to make sure everything was done, professionally and up to code. He was clean and polite and I felt comfortable with him at my house ALL DAY. I appreciate his dedication to finishing. It was a 12 hour day for him but we FINALLY HAVE HOT WATER!

Review 4 (2024-07-25 - Rating: 5)
I had an outstanding experience with The Rooter Company, and I’m thrilled to share my positive review! Specializing in sewer services, this plumbing company truly excels in their field.From the first call to the completion of the job, everything was handled with utmost professionalism. Mark is simply the best. His expertise and dedication shine through in every aspect of his work.The Rooter Company responded promptly to my service request and scheduled a convenient time for the inspection. Mark arrived punctually, equipped with cutting-edge technology to tackle my sewer issues. His thorough assessment and advanced techniques ensured a comprehensive solution that exceeded my expectations.What truly impressed me was their commitment to customer service. Mark took the time to explain the entire process, answered all my questions, and provided helpful maintenance tips. He worked diligently, ensuring the job was done right the first time, and left the area spotless.The Rooter Company’s exceptional service didn’t stop at the technical aspects. Mark’s friendly and respectful approach made the entire experience stress-free and pleasant. It’s clear that he genuinely cares about his customers and strives to deliver the best possible results.If you’re facing sewer issues, look no further than The Rooter Company. Mark is the epitome of professionalism and expertise. I’m grateful for the outstanding service and will definitely turn to them for any future plumbing needs.Thank you, The Rooter Company, for your exceptional work!

Review 5 (2024-08-03 - Rating: 5)
We had an emergency leak in our main water line at night this week, so I called The Rooter Company based on their excellent Yelp reviews and emergency services. They promptly answered the phone and immediately connected us to a technician, Ryan, to describe exactly what was going on. Ryan offered to come out immediately that night to help us since our water was turned off, but we decided to wait until the morning as it was so late in the evening. The very next morning, Ryan and Devin showed up on time as planned. Ryan accurately diagnosed the problem and gave us a couple options on how we could proceed. We decided to do a temporary fix and would do a more permanent line replacement a bit later. Ryan and Devin worked quickly to get us our water line working again. Then a few days later, Ryan, Chris, and Valentin came out to install our new water lines. Within a few hours, we had a completely new water line set up from the city water meter to the front of our house. The entire team was courteous, polite, and and did an excellent, clean job. Ryan explained every single step of the process the entire way. His initial diagnosis was completely accurate and his execution of this project was seamless. He was there to answer any call or question we had from the very first time we made contact with him, no matter what time of day it was. We are so appreciative of Ryan and the whole team and will absolutely be using them again in the future for any plumbing needs. This is an honest, straightforward company and I am thankful I found them.

Review 6 (2024-07-27 - Rating: 5)
One of the best plumbing company’s we have used! Called them yesterday and had someone come out this morning. Very adorable, quick and very pleasant to deal with, I’ll definitely be calling The Rooter Company from now on when any plumbing issues comes up!.I would 100% recommend anyone with plumbing issues!

Review 7 (2024-11-05 - Rating: 5)
Phillip Ordonez was very prompt, cheerful and very professional. He quickly assessed the problem and solved it in no time. We are very happy customers and appreciate Phillip’s help in solving our clogged toilet problem. We didn’t know we’d wind up with a fun humorous plumber. Now we know who to call next time around. Thanks a lot Phillip!

Review 8 (2024-10-08 - Rating: 5)
Highly recommend - very trustworthy and reliable. Technician Luke was prompt and on schedule and took time to review the situation and attend to our issues. Appreciate his attention to detail. Will definitely be using them again in the future for any of our needs.

Review 9 (2024-12-11 - Rating: 5)
Philip has always been great. Friendly. On time and great at solving problems. Today was a new toilet install - and he was able to work around an issue to make the new toilet fit perfectly.

Review 10 (2024-10-06 - Rating: 5)
The Rooter Company provided me great service today. They’re great at returning phone calls and scheduling. Ryan was on time, got right to work, and solved the problem. I couldn’t ask for better. Thanks for the excellent service, I’ll call you again when needed.

Review 11 (2025-01-01 - Rating: 5)
Fast work! Very professional. Repaired the leak a day before new years.

Review 12 (2024-07-25 - Rating: 5)
⭐⭐⭐⭐⭐I recently had the pleasure of working with The Rooter Company, and I cant say enough good things about their exceptional service! Specializing in sewers, liners, and jetters, this plumbing company truly stands out in the industry.From the moment I contacted them, I was impressed by their professionalism and responsiveness. Mark and Ryan, in particular, went above and beyond to ensure my plumbing issues were resolved quickly and efficiently. Their expertise and dedication to their work are evident in every interaction.The Rooter Company’s team arrived on time, equipped with state-of-the-art tools and technology. They carefully assessed the situation and explained the necessary steps to address the problem. Their use of advanced jetters and liners ensured a thorough and long-lasting solution to my sewer issues.What sets The Rooter Company apart is not just their technical skill but also their commitment to customer satisfaction. Mark and Ryan were incredibly courteous and respectful, making sure to leave the work area clean and tidy. They took the time to answer all my questions and provided valuable advice on maintaining my plumbing system.If youre looking for a reliable and knowledgeable plumbing company that specializes in sewers, liners, and jetters, I highly recommend The Rooter Company. Mark and Ryan are the best in the business, and I will definitely be using their services for any future plumbing needs. Thank you, The Rooter Company, for a job well done!

Review 13 (2024-06-24 - Rating: 5)
Mark and team are very professional, kind and good caring people. They have assisted me many times already with plumbing issues of my old house. They stay until they complete the job and no matter how challenging it may be and they always do it with a smile. They are also very fair with their pricing. I highly recommend them for any plumbing issues, they are very knowledgeable and responsive. Give them a try, you won’t be disappointed! They have quickly become my go to plumbing company.

Review 14 (2024-06-24 - Rating: 5)
I can’t tell you how helpful The Rooter Company has been to us. They have always been quick to respond, even during the holidays, fairly priced, and their customer service is excellent. We’ve had them replace our sewer lateral, install a water filtration system, and replace a water heater. They’ve been quick to get things done, worked with the city to secure proper permits, and have been attentive to the details. They’ve always supplied us with different solutions to our plumbing problems and have been quick to address any questions we have. If you are in need of plumbing services, The Rooter Company will take good care of you. They’ve become our go to and will continue to be.

Review 15 (2024-04-10 - Rating: 5)
I highly recommend the Rooter Company for ANY and all plumbing needs! They did an exceptional job with the plumbing build-out for my hair salon and have been providing top-notch services ever since. Their professionalism, expertise, and attention to detail are unmatched. Theyve also assisted several of my friends, neighbors, and colleagues with their residential and commercial plumbing needs, all with rave reviews. If you want reliable, efficient, and friendly plumbing services, look no further than Rooter Company the entire team from start to finish is always amazing

Review 16 (2024-07-24 - Rating: 5)
I highly recommend reaching out to The Rooter company , right from the jump they make you feel more that a customer, almost family . Marc was amazing to work with , he explained everything we needed and recommend. Let’s just say we trust him like family. Thank you for beings so accommodating on a short notice . Five starts definitely

Review 17 (2024-11-14 - Rating: 5)
Great service! Called the night before and was able to schedule for next day service and got a reasonable quote before the work was started. Jahson and Devin were both polite and efficient. Would recommend 10/10

Review 18 (2024-04-20 - Rating: 5)
I recently had the pleasure of working with The Rooter company, and I must say, I was thoroughly impressed. From the moment I reached out, their customer service was exceptional. Not only did they respond promptly to my inquiries, but they also went above and beyond to ensure all my needs were met.What really stood out to me was their responsible pricing. In an industry where costs can quickly add up, The rooter company offered competitive rates without compromising on quality. It’s refreshing to work with a company that values fairness and transparency.Moreover, the team at The rooter company provided friendly and personable service throughout our interaction. They were attentive to my concerns and made me feel valued as a customer. Their honesty and integrity were evident in every interaction, which is something I truly appreciate in a business.Overall, I highly recommend The Rooter company to anyone in need of rooter or plumbing services. Their commitment to customer satisfaction, quick response time, responsible pricing, friendly service, and honesty make them a standout choice in the industry.

Review 19 (2024-10-18 - Rating: 5)
Wow! Very professional, courteous and REASONABLE!!! Was very pleased with myHydro jet service.Give this small business a call if you want it done right the first time.

Review 20 (2024-08-10 - Rating: 5)
The Rooter Company just did a major repair on our home, they were highly recommended and they didn’t disappoint they were fast, professional and very reasonable, I would highly recommend Mark, Chris and Valentin , They will definitely be called on if we need any future plumbing repairs.

Review 21 (2024-12-24 - Rating: 5)
Ryan and axle were awesome got here on time very punctual and straight to the point wish I could give it a higher rating

Review 22 (2024-04-09 - Rating: 5)
If you have a plumbing emergency the rooter company is the one to call! Had a main line collapse at my house and Mark showed up in less than 30 minutes. He was very professional and very diligent. I must say I was very impressed with their work ethic and professionalism, they perform a trenches technology and my home was back in no time. Thank you Mark and team we will definitely being using them for all our needs.

Review 23 (2024-11-28 - Rating: 5)
Excellent service from all employees I had contact with !! So willing to work with us.Saved our well being and so willing to do the work before Thanksgiving!!Excellent business!!!

Review 24 (2024-04-09 - Rating: 5)
Called The Rooter Company for a back up I had at my house. They arrived promptly and in a very responsive timely matter. Mark arrived on scene and cleared my mainline back up. Explained to me what needed to be done to resolve the issues. So we went ahead and did a full sewer replacement amd fixed the issue. Will definitely recommend The Rooter Company!!! Great work Mark and team!

Review 25 (2024-04-09 - Rating: 5)
The Rooter Company has been the best overall service I’ve ever received from any plumbing company. From the initial call to estimate to completing the job quickly and efficiently. I would highly recommend giving them a call and will let me my family and friends know! Thanks guys keep up the good work!

Review 26 (2024-04-23 - Rating: 5)
I recently had the pleasure of working with the Rooter Company to resolve a severe drain issue in my home, and I couldnt be more impressed with the service provided by Mark and his team.Despite my late afternoon call, Mark promptly made time for a visit, demonstrating their commitment to customer satisfaction. Equipped with the right tools for the job, Mark efficiently located the problem by running a camera through the pipes, identifying a significant root intrusion.With precision and expertise, Mark jetted the lines, swiftly resolving the issue. His speedy response, coupled with his friendly demeanor, made the entire experience stress-free.I highly recommend the Rooter Company to anyone in need of reliable, efficient, and friendly plumbing services. Their professionalism and dedication to solving problems are truly commendable.

Review 27 (2024-04-10 - Rating: 5)
If youre in search of a plumbing service that not only meets but exceeds expectations, look no further than The Rooter Company.First and foremost, the team of plumbers goes above and beyond the call of duty to ensure that all your plumbing needs are not just met, but addressed with precision and care.What truly sets The Rooter Company apart is its commitment to professionalism. From the moment you place your call, you are greeted by courteous and knowledgeable staff who are eager to assist you. Scheduling appointments is a breeze, and the plumbers always arrive promptly, ready to tackle any challenge.But its not just about punctuality and proficiency, its the little things that make all the difference. Whether its taking the time to explain the issue at hand, offering helpful maintenance tips, or ensuring that the work area is left clean and tidy, every interaction with the plumbers exudes excellence.I cannot recommend The Rooter Company highly enough. The dedication to customer satisfaction is truly commendable, and I have full confidence that you will receive top-notch service every time. If youre in need of plumbing assistance, do yourself a favor and give The Rooter Company a call.You wont be disappointed!

Review 28 (2024-04-22 - Rating: 5)
I had a main sewer replaced as my 1959 year old home has old pipes! Very professional and all the team keeps a smile and explains the whole process. Within the past year I have made the call for a kitchen faucet replacement and then a water heater replacement. I feel confident in the very quick and hard work performed for all my home issues. They communicate with you and once were able to show up an hour early to allow easier pickup to get my kids from school. 😊

Review 29 (2024-04-20 - Rating: 5)
I called 3 places for what should have been a simple leaky faucet. After being over quoted thousands of dollars the rooter company came out and fixed the issue properly and honestly, explained everything step by step the entire way. :)I would feel safe inviting this company into any home. They are professional clean and they work well as a team! U can still trust some people and this is one! CHRIS AYALA and MARK especially thank you! 🙏 your refrigerator magnet will forever have a place in my home!

Review 30 (2025-01-03 - Rating: 5)
Lukas and the team were responsive, conscientious about doing quality work, and clean. They were great.

Review 31 (2024-12-18 - Rating: 5)
My mother-in-law was very happy with the repair and the service that was done. Thank you for getting it done before her guest arrived for the holidays.

Review 32 (2024-08-01 - Rating: 5)
Amazing customer service and quality work. They were quick to respond and were very helpful. Would definitely recommend them for any plumbing needs.

Review 33 (2024-06-08 - Rating: 5)
Mark and Chris were amazing. They came to my house and explained options and why certain things that made me realize how my sink got clogged and the repairs needed to prevent it. Lastly the price was fair and I was at ease after the repair was completed!

Review 34 (2024-07-22 - Rating: 5)
The Rooter Company was so amazing to me. They took care of my issue, responded to all my questions and were super nice and professional. Thank you guys for being the best!

Review 35 (2024-04-26 - Rating: 5)
I have called The Rooter Company out to our apartment complex more than 5 times now and every time I am not disappointed. They always are so kind, do a great job at a reasonable price!! Thank you so much for always working hard and efficiently to get the job done in a timely manner! You guys rock!

Review 36 (2024-08-06 - Rating: 5)
Love Mark and his crew at The Rooter Company! Highly reccomend them for all plumbing jobs, big and small!

Review 37 (2024-05-01 - Rating: 5)
The rooter company did excellent work! Ryan and Devin came out promptly and worked efficiently. They explained everything that was wrong and fixed the solution. We’ve been having the same problem and we’ve had another company previously come out, but we were much happier with the rooter company. Thank you!!

Review 38 (2024-04-13 - Rating: 5)
Excellent reliable service. After I called Mark, he had Tristyn come out right away. Tristyn was very nice and friendly and he was able to resolve the problem. I think the pricing was very reasonable and I was charged exactly what I was quoted. I’ve used this company twice now. The Rooter Company is definitely my go to. I highly recommend this business!

Review 39 (2024-04-10 - Rating: 5)
These guys know exactly how to do pipe repairs! They came out and were very professional/transparent with everything that needed to be done. They are the sewer kings! I highly recommend them for all your pipe repair needs.

Review 40 (2024-11-12 - Rating: 5)
They were on time and both members of the team did a great job, now my drains are clear

Review 41 (2024-06-24 - Rating: 5)
Mark and his team offer superb professional plumbing services. Highly recommend them for all your plumbing needs!

Review 42 (2024-04-20 - Rating: 5)
Thanks Mark and everyone of your team for helping me out with my sewage problems! My husband and I knew very little about plumbing and sewers and you educated/problem solved/and gave us multiple options on how to move forward. Good service thanks again!

Review 43 (2024-12-04 - Rating: 5)
Fast efficient Tristan was polite. All in all great service from the beginning

Review 44 (2024-08-09 - Rating: 5)
Great service and very professional. I will be recommending them to anyone I know needing plumbing services.

Review 45 (2024-12-11 - Rating: 5)
We have used this company a couple of times. They do good work

Review 46 (2024-08-07 - Rating: 5)
I couldn’t be more grateful for the Support I was given , our plumber was so polite and helpful. Haven’t had an issue since

Review 47 (2024-12-17 - Rating: 5)
Super friendly and accommodating. Very easy to work with.

Review 48 (2024-07-24 - Rating: 5)
Professional, cleanliness, punctual, fast, fair pricing, outweighing all the other competitors

Review 49 (2024-06-26 - Rating: 5)
Very happy with the work. Phillip was very professional.

Review 50 (2024-04-09 - Rating: 5)
Awesome service went above and beyond Ryan was my tech

Review 51 (2024-12-04 - Rating: 5)
Chris and Gilbert are very helpful.

Review 52 (2024-04-10 - Rating: 5)
This is a great company, great at what they do and quick to respond. Highly recommend

Review 53 (2024-06-18 - Rating: 5)
Great guys

Review 54 (2024-05-21 - Rating: 5)
Their good

Review 55 (2025-01-11 - Rating: 5)
Tristyn did an excellent job in evaluating the problem with the water heater, which needed to be replaced. He was diligent in identifying and explaining the problem and carrying out the work, explaining every step in the process. I would highly recommend Tristyn and the Rooter company.