Window World of Central Alabama

Located in Birmingham, Alabama

Address: 135 W Valley Ave, Birmingham, AL 35209, United States

Phone: +1 205-916-2189

Rating: 4.3

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-04 - Rating: 5)
We had 26 wood windows replaced with the vinyl DH 4000 series beige color and full PVC exterior installed. Overall very satisfied with Joao’s crew workmanship and work ethic. Windows work well and can already tell a difference with heating/cooling inside. Only critique is this was originally scheduled as a 1-day job but should have been planned ahead of time for 2 days. That way crew could finish without being rushed and finish completely. They ended up having to come back for day 2 anyways.

Review 2 (2024-12-10 - Rating: 5)
I was very pleased with how the crew that did our installation worked and completed the job. Great job! Steven did a great job explaining the whole process. Kathy also came by and very helpful in giving information about the warranty on our windows.

Review 3 (2024-08-21 - Rating: 5)
We just had our windows installed. Very pleased with the results! Window world was very nice and professional throughout the process. From Rhett the salesman to the crew that came and did the windows (in one day!) and there were multiple calls and texts making sure we were taken care of.

Review 4 (2025-01-09 - Rating: 5)
Fantastic service, everyone from the sales representative, administration and workers were courteous and thoughtful. We received an exceptional price on our windows and installment of 10 windows was done in one day. Would highly recommend to anyone looking for a great deal with great people.

Review 5 (2024-06-14 - Rating: 5)
On April 9, 2024 we met with Dan Foster. What a patient and knowledgeable guy!At the end of that meeting we were under contract for 28 new windows. Price was reasonable and what a great warranty.** Well done Dan!June 13, 2024 - Installation Day!At 9:30 a crew arrived and started to set up for a long day.Two members of the crew, Eric and Katie, confirmed all the window measurements and then unloaded the trailer; we were missing one window.That window was relayed to our house from the warehouse by Devonte (I hope I got his name correct). I could not believe he delivered the missing window; thought for sure wed need to schedule a follow-up day.We have eight 4x6 picture windows and the crew was amazing removing the old and installing the new.At no time was any crew member just standing around; this crew worked as a team.They were friendly and cleaned up everything.The project wrapped up at 4:45; 28 new windows installed. All windows had caulking inside and out and the trim is beautiful.There was an immediate noticeable difference with the temperature consistency in the house. Eager to see AC/Heat bill savings...Take this review for what it is...a very happy customer who has brand new windows with an unbeatable warranty!!*photo is before and after! Amazing.Thank you Window World.

Review 6 (2024-09-05 - Rating: 5)
Dustin did a GREAT job. He was timely, proficient and I am SO happy with the results. Here are my before and after pics. My before window was cloudy. I love the new open window with no lines so I can see the birds.

Review 7 (2025-01-06 - Rating: 5)
Excellent Service. Great windows. Cathy followed up and made sure everything was perfect.

Review 8 (2024-09-13 - Rating: 5)
Eric and his crew was very polite and courteous. They done a Great Job. We love our new windows already.

Review 9 (2024-03-27 - Rating: 5)
This is *** and we had windows installed on Monday of this week at ***I just wanted to take a moment to let you know how impressed we were with the crew that was here. It was like a well oiled machine, each person knew what their tasks were, and they just did it. Their courtesy and professionalism went beyond expectations. Amazed all windows were out and back in, in 1 day.Hopefully, we wont ever need any service for the windows but if we do, Im sure the customer service will not disappoint.Thank you for sending the crew that you did.LOVE MY GRIDLESS WINDOWSHave a great day!

Review 10 (2024-02-13 - Rating: 5)
We had such a great experience with Window World. Our sales rep Steven was great and answered all our questions. He was efficient and incredibly helpful when we were deciding what we wanted. The quote we got was way under what we could’ve gotten elsewhere. The wait time was 8-10 weeks and they hit it right on. We ordered 12/15 and had everything installed 2/8. The install crew was awesome! They were very friendly and made sure to double check everything. They just popped the old windows out and popped the new ones in! Even caulked so it looks clean and incredible. We are SO happy!!!! The double paned glass makes everything quiet, and it’s been so nice to finally be able to open out windows and let cool air in! The front doors are even better!!!! They’re perfect! The install crew had quite a bit of work to do with taking out the old frame, but they made it work and made it look incredible. Even replaced the trim around the door inside and out!

Review 11 (2024-06-08 - Rating: 5)
Window World has got a great warranty on replacement windows. The installers & their crew do an amazing job!I have Window World windows, doors, sunroom, gutters & garage door & love it all!

Review 12 (2024-10-03 - Rating: 5)
These installers were quick efficient, very neat, clean, courteous. Everything looked wonderful. Explained working mechanisms. I don’t know how it could be better!!

Review 13 (2024-10-02 - Rating: 5)
Far and away the best price for replacement windows and a lifetime warranty! Excellent job performed by Jeffrey and his team on a split level layout. They were always courteous, on time and responsive to questions we had during the effort. Completed a thorough walk through of every window to demonstrate functions and cleaned up the job site like they were never there. I highly recommend them.

Review 14 (2024-12-06 - Rating: 5)
New front entry door. Prompt and conscientious installation team and A++ after full payment follow-up. We are so pleased we will use Window World to replace our windows too. Window World does business the way business should be done. Thank you Cameron, Megan and installation team for a job very well done.

Review 15 (2024-04-27 - Rating: 5)
Absolutely outstanding job! The team worked hard and were very kind! They cleaned up everything once they were finished. In the picture, the top is before and bottom is after. Absolutely love the quality and product. We will be using this same team for the basement windows when we are ready to knock them out, as well. I also want to say how kind and professional our sales rep, Dan, was. He kept us informed every step of the way, and went above and beyond!

Review 16 (2024-12-06 - Rating: 5)
It was an amazing experience. Great and courteous technicians (Joao Victor) and other 2 guys. They clean up all the mess after completing the job. They took the time to show how to operate the windows. They came before the time of the appointment. Hard workers guys and we are so happy with the new look of our home. Thank you Window World of Cental Alabama. Highly recommend 👌

Review 17 (2024-04-04 - Rating: 5)
The entire experience from start to finish was fantastic! The crew Otacilio including Otaceleo, Nicholas & Rufema are what made this entire process a 5/5 for us! They were on time, extremely friendly, hardworking & cleaned up everyday! This project took 3 days! Some nights they worked until 8:00pm! We had a sunroom built which included framing & installing 23 windows & a door! I highly recommend Window World & remember to ask for this crew! They were the BEST!

Review 18 (2024-11-23 - Rating: 5)
Luis and team of Window World did a wonderful job with home siding. I’m very pleased 😀

Review 19 (2024-08-13 - Rating: 5)
We had 3 quotes on our remodel and Window World was, by far, the best price. All quotes were for the same thing. They were quick, efficient, and very professional. While waiting for them to be assembled, I was in contact with our sales person, Steven, and he was very responsive and easy to work with. We live in another state as the remodel, and the ability to keep in touch with him was very comforting. The install work was quick, professional, and great cleanup. Cannot find one thing detrimental about this company.

Review 20 (2023-10-17 - Rating: 5)
The window world workers were amazing! They were considerate, polite and respectful. But above all they were efficient getting the job done and leaving no mess behind. Our house looks like it had a facelift! Thank you Window World.

Review 21 (2024-12-12 - Rating: 5)
The quality and professionalism displayed during the entire process from scheduling the estimate with Brock, the installation, communication and follow up with Kathy was A+. To actually have great customer service is rare this day and time. They made sure that we understood and was completely satisfied with their work.Thank you,Gadsden Christian Fellowship

Review 22 (2023-11-09 - Rating: 5)
As someone who has worked with various companies in the window installation industry, I can confidently say that Window World consistently stands out as the best in terms of quality and service.Their commitment to excellence is unmatched, making them my top recommendation for anyone seeking top-quality windows and service.

Review 23 (2024-02-08 - Rating: 5)
Great job by Window World Birmingham! Completely changed the look of my old house! They were on time, cleaned up their mess, perfect work! So thankful I chose Window World! Provided some before and after photos to see the overall transformation.

Review 24 (2024-09-04 - Rating: 5)
These guys were absolutely amazing. Would definitely recommend them. There were 3 installers.

Review 25 (2024-11-28 - Rating: 5)
Window World is wonderful! From ordering with Steve to the customer support to the installation with Brendo, Joao Victor and the team, it was a great experience. My windows arrived early and they are beautiful! I was waiting for a quote from another company when my next door neighbor Nette suggested Window World because she is so pleased with her windows. She was correct. I highly recommend Window World too!Racquel

Review 26 (2024-04-16 - Rating: 5)
Dustin was fantastic. Super friendly and done a great job of cleaning up behind himself. I couldnt even tell he had been there when he was finished.

Review 27 (2024-12-07 - Rating: 5)
Window World did a beautiful job replacing 22 windows in our house. Joao, Victor, and crew arrived early and completed the job in approximately 7.5 hours. Courteous and professional. I highly recommend them.

Review 28 (2024-07-30 - Rating: 5)
The installers were awesome! Finished 8 windows and a sliding door all in one afternoon. They worked hard to make sure everything was great. They even did a spectacular job cleaning up once the job was done. Great job to Otacilio and his crew

Review 29 (2024-10-13 - Rating: 5)
I had a great experience with both the sales and service side of this big decision! Really appreciated the patience and thoroughness in explaining options and I’m very happy with the results.

Review 30 (2024-08-17 - Rating: 5)
I would highly recommend Window World. The installer Luis was amazing. He was very knowledgeable and went above and beyond to fix problems. He completed the job in the estimated time and worked long hours. I would recommend Luis to anyone who was as indecisive as I was. He helped explain things to me so I could make major decisions. I would defiantly work with him again. He was polite and respectful!-Julie

Review 31 (2024-12-07 - Rating: 5)
Eric and his crew were absolutely outstanding! The windows were perfect and the metal trim work they performed would impress any carpenter! You won’t be disappointed!

Review 32 (2024-11-27 - Rating: 5)
Joeo Victor and crew were punctual, efficient, and friendly. They knew their job and went out of their way to get things done right. They explained an issue with one window and set up the process to fix it. Thanks again; highly recommend!

Review 33 (2024-11-20 - Rating: 5)
The salesman, the installers, the office staff, and the products are all amazing! Everyone was thorough, efficient, helpful, and friendly. I actually wish I had more that I needed to replace so I could work with these guys again. Couldn’t ask for better.Thank you, Window World!

Review 34 (2024-10-10 - Rating: 5)
They showed up on time and did a great job. Very professional and courtesy.We had a lot of windows to install and they all look great! Much needed and definitely recommended this company

Review 35 (2023-12-06 - Rating: 5)
This group from Window World is the kind you want for your own family!! They were great from the time Craig, our salesman, stepped into our house till Marcella, the little dynamo!, finished up. These are very gracious people, they know their stuff and work like its their Granmas house, they want it done quickly, well and want their Granny to be safe and warm! Loved these folk!! I would hire them again in a heartbeat; we had a little hiccup at first, but it was a minor thing and caused no problems at all. Finally, a company who you dont have to keep calling and calling to get anything done! Window quality is great, loved the sound dampening quality!If you hire them, if something should go wrong, for us at least, they were there to make it right and to be sure I was happy with every detail! Thanks Window World for hiring such nice people!!! MM in AL

Review 36 (2024-11-12 - Rating: 5)
Everything was great from the sales to installation. Brock was our salesmen and was very helpful in helping us decide what we wanted and needed. Joao Victor and his team did a great and quick job with installation

Review 37 (2024-08-27 - Rating: 5)
The contractor Dustin is one of the best installers weve encountered. He is pleasant, jovial, informative and professional. He has indeed set a high bar for his contemporaries. He is definitely our preferred choice to install our windows. He is definitely a rare individual in the vocation of window/door installation. We only have 4 windows left to complete our entire house installation. And we definitely will ask for Dustin. Thank you for introducing us to Dustin. God bless..

Review 38 (2024-09-06 - Rating: 5)
Jeffrey Rivera and his team did an excellent job of installing our windows from Window World of Central Alabama. They arrived 30 minutes prior to the time we were given. They were courteous, conscientious of their work and cleaned up inside and outside upon completing the installation. Would definitely recommend Window World.

Review 39 (2024-07-23 - Rating: 5)
Having Dustin install all of my windows has been an awesome experience. Dustin arrived on time and professionally installed all 14 of my windows. He cleaned up after each window and he treated everything in my home with extreme care. It was a pleasure having him in my home and I highly recommend Dustin for getting the job done Right. 🤗

Review 40 (2024-08-24 - Rating: 5)
My sales person Steven Nave was fantastic.. Steven took his time and explained everything and made sure I was comfortable and answered all my questions and concerns. I felt so comfortable with my decision and he walked me through the process and kept me up to date . I have given Steven Nave name to several friends and will continue doing so.

Review 41 (2024-12-03 - Rating: 4)
I absolutely love my widows. The installers were the best and very professional. It started a little bumpy but they made everything turn around to be perfect.

Review 42 (2024-10-12 - Rating: 5)
Window world was amazing. I just moved out here from California.And the windows are just beautiful They are so professional and their Crew Knocked out 24 windows in one day. And got rid of the old windows for me.I would recommend these people 100%.Thank you Window world.

Review 43 (2024-04-26 - Rating: 5)
Otacilio Team was great. Four guys came out and had my sliding door and windows up in 2 hours. Fantastic team and communication. Thank you.

Review 44 (2024-12-07 - Rating: 5)
The customer service is amazing. Installation crew was top notch. Luis Martinez led the project and made sure everything was to my satisfaction.

Review 45 (2024-07-05 - Rating: 5)
Devonte’s skill and work with our new door was knowledgeable and professional. He was friendly and courteous. He was a little late arriving but finished the job with a clear understanding of what needed to be done, focused on the task and cleaned up perfectly. We were very happy with our Window World experience, from sales to customer service.

Review 46 (2024-07-11 - Rating: 5)
Window World just finished replacing 16 windows and 3 panel doors for my house. They did a great job with a great price. Megan is very helpful during the installation process. There were some issues with the size of doors and Megan came over and solved the issues with me. Both of her installation crews did great jobs. For sure, our new windows and doors look great! Thank you, Megan!

Review 47 (2024-06-11 - Rating: 5)
Professional salesman, love the price but even more so with the quality. Lifetime warranty is awesome, install crew was efficient & cleaned up everything. 👍

Review 48 (2023-05-20 - Rating: 5)
Cudos to Jason & Megan for taking great care of our window installations! Great Job! I definitely recommend asking for them to oversee your installation if you choose Window World for your Window/Door replacement needs. Thank you Bruce Craig and the Team who kept communicating with us throughout the process. Looking forward to our next purchase with Window World and recommend them for your replacement window needs.

Review 49 (2019-11-08 - Rating: 5)
The initial contact with Window World was positive and a gentleman came out and gave me an estimate. My wife and I thought it over and decided to go ahead and I contacted the gentleman to come back out and we came to an agreement on the price and I paid half up front to get the windows built, so far so good. After having to deal with weather issues and some minor miscommunication W.W. sent out 3 of the nicest and most knowledgeable installers you could ever imagine and my new windows look FABULOUS ! Thank you Window World !

Review 50 (2024-07-01 - Rating: 5)
The crew arrived early and introduced themselves. Shortly there after they begin to work all crew members Seemed to have specific jobs. At all times, they were courteous and friendly. The team leader would talk to me from time to time To make sure that the job was proceeding and up to my personal standards. The job site was kept neat and clean at all times, and when the job was finished, all trash and debris was removed from my property. The window systems and their safety features were all demonstrated to me to make sure that I understood how they worked. From the time they arrived till the time they left, they were professional. I greatly appreciate their work effort..

Review 51 (2023-03-02 - Rating: 5)
Window world was amazing. The install went great and I can already feel a big difference in my home.Customer service was great in helping with scheduling on a weekend since I work all week

Review 52 (2024-07-29 - Rating: 5)
We are delighted with results of our Window World installation on 7/26. Project Manager Megan provided outstanding customer service and oversight while Alex, Otacalio and crew paid attention to every detail throughout the installation.

Review 53 (2024-08-20 - Rating: 5)
The workers were on time performed at a high level. The workers took minimal breaks from labor. The price was very pleasing. The workers left us without a mess. I would recommend Window World to anyone.

Review 54 (2025-01-02 - Rating: 5)
Everyone we’ve spoken with has been great and Dustin was wonderful for the install! Highly recommend

Review 55 (2024-12-09 - Rating: 5)
Erick and his crew came out on time, and did an amazing job, they also were very professional and cleaned up very good, I could not have asked for a better job, would give them 6 stars if I could.

Review 56 (2024-09-19 - Rating: 5)
I was very satisfied with the results. My home has a whole new look and I’m so happy. The technicians were very professional and helpful, they answered all questions that I asked and I would recommend Window World to my family and friends.

Review 57 (2024-12-17 - Rating: 5)
Wonderful company to do business with, completely satisfied and will do business with them again

Review 58 (2024-05-16 - Rating: 5)
This company is amazing! The sales team, customer service, and installers were top notch. You don’t find many companies anymore where you feel like they want your business… this company is so different. They are wonderful. The installers showed up on time, they got to work right away, installed all the windows, and then cleaned up outside and inside. I was amazed. So happy with our decision to go with window world!!!!

Review 59 (2024-12-12 - Rating: 5)
The crew was excellent !Jeffrey, Kay and Christian did a professional job and I am very happy with my new patio door.

Review 60 (2024-08-26 - Rating: 5)
I originally posted a customer service post because I was not getting help. But today I got a nice phone call and problem solved. Now I can share that Window World installed for me the most beautiful 3 panel window and glass doors. High quality. Stunning.

Review 61 (2024-04-06 - Rating: 5)
Dan Foster is an awesome Sales Consultant! He was extremely knowledgeable, very down to earth and not overwhelming at all. We are choosing Window World for our new windows.

Review 62 (2023-12-01 - Rating: 5)
We appreciate the technician (Devonte’) that came out today, 12-1-2023, to complete the repairs on the windows that were replaced yesterday. Devonte’ was super friendly and just as knowledgeable in Window World’s products and services. He explained thoroughly several questions we had in regard to future maintenance and product warranties.Devonte’ is the exception to the rule when it comes to great employees that a company wishes to have when representing itself in a very competitive market. We appreciate his willingness to go beyond the norm 👍!

Review 63 (2024-10-15 - Rating: 5)
Fantastic windows and fantastic workers who did an awesome job. From our initial meeting to get the quote to wrapping up, Window World were great to work with.

Review 64 (2024-09-04 - Rating: 5)
Wonderful quick replacement. Beautiful window took care of extra problem that we couldn’t see at first. They worked quickly and were so kind. Left the place clean and perfect . I love the new window

Review 65 (2023-10-19 - Rating: 5)
A great company! Kathy was very helpful during the entire process. The lifetime warranty is an important part of our decision.

Review 66 (2024-12-18 - Rating: 5)
Very pleased with my windows, the installation cre was outstanding.

Review 67 (2024-04-18 - Rating: 5)
My whole experience with Window World was fabulous from start to finish. From my initial consultation with Steven N., to the installation of my brand new picture window with Charles and his crew. It was a very smooth process and I am very happy with the results. They gave timely responses about my window delivery, installation, and to make sure I was happy with my service. I will definitely be using them again for all my other window and door needs!!

Review 68 (2024-11-12 - Rating: 5)
Joao Victor and his team did a great job. Finished a big job in a single day, very courteous, and did a good job cleaning up.

Review 69 (2024-07-23 - Rating: 5)
Great job just took a little longer to get than I thought.

Review 70 (2024-11-25 - Rating: 5)
Project was completed in very timely manner. Joao Victor and Workers were very courteous. Very pleased with finished product.

Review 71 (2024-02-28 - Rating: 5)
I had been looking for a new front door and someone to install it for almost a year when I reached out to Window World. Took longer than expected for the door to come in and get the install scheduled but was very pleased with the install process. The installers arrived early and completed the work quickly and, when I had some follow-up concerns about the install, they came back ASAP to fix them! Customer service was truly fantastic!

Review 72 (2024-09-05 - Rating: 5)
Excellent workers. Very efficient, respectful. They clean up after. We highly recommend them to my friends and family. Love their job. I’m very happy!!!

Review 73 (2024-09-25 - Rating: 5)
Eric, Maria and Olvin arrived at noon (was told it could be anytime between noon-2pm for arrival) and were very courteous. They got started right away measuring windows (actually smart - in case sizes were wrong) and then taking out the old ones (originals from 1980).They worked in 90 degree weather without any complaints and did a great job, getting all the details done and finishing by end of day.I would recommend this team anytime!

Review 74 (2024-05-01 - Rating: 5)
Had windows installed on 4-30-24 the crew that came out was professional, was quick at removing old windows. Worked well together and was the smoothest job I have had the pleasure to watch. When they finished had everything cleaned up and left no mess. I would recommend this crew for any job I had. Eric was the one that was in charge and handled everything like a pro. Thanks Robin

Review 75 (2022-10-07 - Rating: 5)
I am so pleased with the service provided by Window World. I read several bad reviews and my main concern was the quality of contractor that would be doing the installation. The contractors name that installed my windows is Tellus (sorry if I misspelled) and he was absolutely amazing. He is professional and truly took pride in his work. My house is very old (1932) and it took a lot of extra work to create the wrapping around the windows and it looks great. I am so happy that I chose Window World out of all the other companies that gave me quotes. I would highly recommend Window World and would recommend that you request Tellus to be the contractor to install your windows. If he took this much care when installing the windows on my old house, Im sure he will do the same for your house. For 100% transparency, there was one window that was cracked, but Tellus taped it up, put in a work order to have the sash replaced and explained the process to me before I ever noticed it. Also, originally they quoted me 8 - 10 weeks for installation but I think it only took about 6 - 7 weeks, so they were ahead of schedule. They also installed 16 windows in one day and Tellus had a great crew and made sure everything was done correctly. Im so happy with how everything turned out. I also spoke to Aaron the project manager and he explained that the new management has been working hard to fix past problems that lead to some poor reviews in the past. The sales rep, Davis that originally came to my house was also very professional and did a good job with the measurements. I waited about 2 weeks to post this review just in case I noticed anything concerning. The main thing Im noticing now is that my HVAC doesnt run as much and my house feels more insulated! Thank you to the entire crew at Window World!

Review 76 (2024-09-19 - Rating: 5)
Otacilio did a great job and the whole team was very professional and the work was great.

Review 77 (2024-04-04 - Rating: 5)
I called Window World because one of our windows broke and would not close. Megan came out and not only got the window to close, but ordered parts for it and checked all of our other windows to make sure they weren’t having the same issue. She was very polite and extremely knowledgeable and efficient. We really appreciate her fast response, as well. Highly recommend as they do stand behind their product and warranties.

Review 78 (2024-12-16 - Rating: 5)
Completed windows on time w crew. Everyone was nice and stayed on task. Windows look great! Recommend.

Review 79 (2024-12-11 - Rating: 5)
Joao Victor and his crew did a great installation job. Timely and efficient from demolition to clean up!

Review 80 (2024-06-24 - Rating: 5)
Customer service superb! Quality ofWindows is out of this world. The installer Dustin a cut above. He was so courteous and friendly. I woould highly recommmed this company to anyone looking to purchase windows for your home or business

Review 81 (2024-11-15 - Rating: 5)
Joah Victor done amazing work. Very professional. Cleaned up and was courteous. Would recommend

Review 82 (2024-11-27 - Rating: 5)
Shoutout to Brendon and Joao Victor for the work they did on my house. Very professional. Definitely recommend.

Review 83 (2024-12-05 - Rating: 5)
Jeffry Rivera and his team was absolutely amazing!!!! Showed up early and did an outstanding and professional job!!! Highly recommend!!

Review 84 (2024-08-13 - Rating: 5)
Love my Window World replacement windows! Vinny did a great job, Kathy followed up after to check job.

Review 85 (2024-11-24 - Rating: 5)
Very quick and friendly service. The installer Jeffrey is very nice and helpful. Highly recommend

Review 86 (2024-03-21 - Rating: 5)
The products from Window World is top notch. Our installation team was Team Jeffry. All members of the crew worked really hard and were very nice. There were some delays and rescheduling, but the team leader was transparent with the times. I am happy with the service and timely work from the crew.

Review 87 (2024-03-08 - Rating: 5)
Edited: I initially gave this install 5 stars but had to downgrade to a 4 and back up to a 5! We had been told by the salesperson that our blinds needed to be removed but that the brackets could remain in place. That was incorrect. We were eventually able to rehang the blinds, but it took some creative engineering to do so. The blinds are no longer recessed as they were before and we couldn’t use all of the screws to hold them in place. Time will tell if they hold up. However, WW management saw this post and promptly responded. They are sending someone out to help with the situation. Back to 5/5 stars! Nice work, WW. Customer service is outstanding!I still stand by my installation review below. They were definitely 5-star!Charles and his team were amazing. WW called to confirm arrival time and they actually arrived on time!!! Install was fast and efficient. They even cleaned up after themselves! We’ve had WW windows in our previous home and were big fans. Hoping these are as great as the ones we had before.

Review 88 (2024-08-28 - Rating: 5)
Very friendly and professional. Thorough in their work. This company has treated us very well and set on pleasing us with their work and attitude.

Review 89 (2024-11-27 - Rating: 5)
Dan was extremely patient with our HOA to get the installation approved. He went above and beyond.

Review 90 (2024-08-14 - Rating: 5)
Fantastic salesman Kevin Holder, and installers, on time, and friendly

Review 91 (2024-08-13 - Rating: 5)
Jeffery team did a fantastic job. Very professional and courteous. Windows look great!

Review 92 (2024-04-04 - Rating: 5)
We just had our widows replaced. Charles and crew did a wonderful job. They worked hard and fast. The finished product was outstanding. The whole crew was very respectful and nice.

Review 93 (2024-10-08 - Rating: 5)
Salesman was quick and informative, Crew did a great job on install. They did 17 windows in 7 hours. New windows look great.

Review 94 (2024-02-07 - Rating: 5)
Our windows were installed Tuesday 2/6/24 and we are very pleased with the installation, improved look and convenience of our new windows. Everyone at Central Alabama Window World did a great job. Starting with our sales rep Brock helping us select the right product for our older home and keeping us updated throughout the complete project. The installation crew was courteous, clean and efficient even through the challenging job of removing our old metal window frames. If I had to replace windows again I would use Window World of Central Alabama.

Review 95 (2024-04-11 - Rating: 5)
From the first moment the team walked in the door to when they left they were professional and polite. The Uninstall and installation of the windows looked like a well synchronized dance where each person knew what their job was and what to do next.I highly recommend this company.Thank you for being quick, clean, and amazing

Review 96 (2023-11-29 - Rating: 5)
Dustin was on time and in fact it was a special day for us because he was able to come earlier in the morning as opposed to the scheduled afternoon plan. He was friendly and courteous. Everything was done professionally and cleaned up nicely once the job was completed. Our project only took a few hours and each window looks beautiful!!! We have been very pleased with Window World.

Review 97 (2024-01-12 - Rating: 5)
The installed windows are simply beautiful. They make the house look like its new and we are thrilled. Even our neighbors stopped to marvel at our windows and inquire what company was doing the work; of course we said Window World. The crew was very professional and friendly and we couldnt have asked for a better experience. Thank you Window World for such great experience.Norman and Jackie Askew

Review 98 (2024-04-27 - Rating: 5)
I recommend Qluz1 for the install work. Very professional!Team composed of: Alex, John, André Luiz end Otacilio

Review 99 (2024-08-15 - Rating: 5)
Crew was awesome and did great work. When an installation error was found, they were quick to fix it. I’d recommend this crew and Window World for your window needs.

Review 100 (2024-05-28 - Rating: 5)
Window World did a great job. All team members were informative and followed up well with install. Installers did a good job and cleaned up the area well. Would recommend.

Review 101 (2024-10-18 - Rating: 5)
I truely appreciate the the contractors on this job. They were informative, nice, honest and did their job in a timely manner.

Review 102 (2023-11-29 - Rating: 5)
Had the windows in the old side of my home replaced. Window World did an outstanding job. Very professional, fast, and cleaned up when they were done. I called them back to have an old French door replaced with a sliding glass door several months later. Same professional service and quality materials. I’ll be using them for anything I have in the future.

Review 103 (2025-01-01 - Rating: 5)
Windows are great. Installation team was exceptional.

Review 104 (2023-11-08 - Rating: 5)
What a great experience with Window World. Installation was quick- my windows look great. Communication was top tier - Megan was a very efficient and professional project manager. I will use them again in the future for sure!

Review 105 (2024-08-24 - Rating: 5)
I highly recommend window world! Eric’s crew came out put my windows in they did a great job the windows look really good!

Review 106 (2024-08-20 - Rating: 5)
They were own time and a great job installing my window.

Review 107 (2024-08-20 - Rating: 5)
Great job, showed up early, finished in one day, 15 windows, a lot of specialty work around marble and over 20 feet above ground, in brick and siding.

Review 108 (2024-11-08 - Rating: 5)
Great team, arrived on time, worked the whole time(including in the dark)! Highly recommend

Review 109 (2024-10-25 - Rating: 5)
The crew had their act together. Everyone had a specific job and they worked in conjunction. Respectful.

Review 110 (2024-04-19 - Rating: 5)
Wonderful experience from start to finish. Installers were courteous, fast and thorough. Now I wake up every day and open my curtains not just for the light, but to see my beautiful new windows!

Review 111 (2024-06-26 - Rating: 5)
Juliano was great! Him and his crew were polite, on time, and install/clean up was completed same day.

Review 112 (2023-11-07 - Rating: 5)
I Cannot recommend this company more , we had a horrible experience using a company for our screened in patio who after 4 months of back in forth left our patio only partially finished. Window world actually offered to come finish the patio for free because they previously employed the person who wouldn’t finish the job we paid for. Jason came out and fixed the multiple issues that we were left with all in one day . The patio is now immaculate and looks just as you would expect it to after paying someone to work on your home. We will 100% use window world for anything we need in the future and I recommend you do to. There aren’t many good companies and people left out there but Jason went above and beyond to finish our project and we are extremely grateful to him and window world.

Review 113 (2024-04-27 - Rating: 5)
Devonte came back and finished the door trim and other things, he was very professional and courteous. He did an excellent job!! We’re very happy with his work. Thank you sir.

Review 114 (2023-06-09 - Rating: 4)
The windows are great quality and come with a lifetime warranty (transferable 1 time), which is really nice. However, we were told that they would do the installation in the morning (we were having 14 windows installed), but the day before we got a call saying they wouldn’t start until noon. When they arrived an hour late at 1:00p.m., they said it would take 6 hours. We have a toddler that goes to bed by 7:30, so that was pushing it. Thankfully they got it done quickly after we voiced our concerns. The only complaint is the customer service… when we called to complain about them being late and complain about a later start time than we had previously been told, the lady on the phone was rude and said there’s no way someone had called us the day before about our installation time because it was Sunday and they are closed. She basically said we were lying about it, but we DID get a call on Sunday about our install time the next day. She was not helpful and that was off putting. Ultimately, we got our windows in quickly and they look and work great!

Review 115 (2023-11-24 - Rating: 5)
A sunroom conversation from Window World is a great way to bring the outside in!

Review 116 (2023-11-09 - Rating: 5)
Absolutely loved my experience with window world! Isabella and her crew were efficient, professional, and knowledgeable! Will definitely use this company again if needed but only if Isabella’s team are the ones to help!

Review 117 (2024-11-13 - Rating: 5)
Excellent service - from sales to delivery and everything in between. Very communicative, and follow through was excellent.

Review 118 (2024-08-24 - Rating: 5)
Fantastic service. They’re were quick and efficient. We love how the windows look!

Review 119 (2024-08-24 - Rating: 5)
Window installers were on time and very friendly. They did a great job!

Review 120 (2023-07-21 - Rating: 5)
Fantastic Job! Jason is by far the best window installer in the state! This man went above and beyond to ensure everything was done correctly. I had 36 windows installed and everything he did was perfect!!!!!!! Thank you Jason for your great customer service and hard work! YOU are the definition of hard work and dedication! 😉

Review 121 (2022-06-29 - Rating: 5)
When I first had my windows installed I was actually very impressed with the windows, they turned out quite well. However, there was a miscommunication between the head office and the contractor as the exterior part of the window frame was not fixed. I’ve been told that window world is under new management and they have gone above and beyond to ensure that the job was completed as it was supposed to be originally. Aaron has been great to deal with. Nicholas and his crew did great. I’m glad to see this company make moves to better themselves

Review 122 (2022-11-30 - Rating: 5)
We have used Window World for over 10 years and have never had a problem whether it was a new window installation or a replacement of an old window. They stand behind their products. Everyone is very friendly and professional from the moment you make that call. They follow up on appointment times and call the day of to let you know the exact time they will be at your home. It’s always been a pleasant experience to do business with them. We highly recommend them for all your window needs.

Review 123 (2022-03-23 - Rating: 5)
They were on time, did a great job with the removal of my old windows and installed the new ones. They cleaned up everything and finished just as it started raining so I was so happy to get them in before the storms. I am very happy with my new windows. I would recommend them to anyone. Everything was super easy from the quote to the install and they called regularly to let me know how production of my windows was going. I’m very happy.

Review 124 (2024-03-27 - Rating: 5)
The windows were exactly as ordered and delivered in less time than expected. The install crew was very professional and did a wonderful job.

Review 125 (2024-08-19 - Rating: 5)
Jeffrey and his crew were awesome. They did a great job.

Review 126 (2023-05-19 - Rating: 5)
My Window World sales representative, Brian Adams was thorough, patient with all my questions, offered great suggestions, and was respectful of my time during his scheduled visit to share Window World products. He asked great questions so that my quote was accurate and included all I needed. I look forward to my window installation and Brian seemed to really care that I felt comfortable with my order.

Review 127 (2023-11-16 - Rating: 5)
Kudos to Window World for their unbeatable combination of quality and affordability. Bella and her crew ensured a flawless window installation. Complete satisfaction! I’m impressed of how fast they did the job! Highly recommended!

Review 128 (2023-11-09 - Rating: 5)
Very responsible and a job very well done I was very happy with my windows thanks to windows world and its installer Jeffry chavarria Thanks

Review 129 (2024-11-05 - Rating: 5)
From start to finish, we had a fabulous experience. Highly recommend!

Review 130 (2024-05-06 - Rating: 5)
We had 17 windows replaced by Window World and the workmanship of Hector and his crew was excellent. The whole experience with Window World as almost flawless. Thanks again.

Review 131 (2024-01-30 - Rating: 5)
Best group of workers ever. Know their trade SO well and execute their plan flawlessly. Would hire any of them in a heartbeat. Thank you Isabella and crew. Kudos. SJ & BJ

Review 132 (2023-03-02 - Rating: 5)
The salesman had experience with the installation of replacement windows. He walked me through the installation process and I was sold with his knowledge about the windows, what to look for when shopping for windows. I didn’t buy the windows the same day. He wasn’t pushy. He gathered all the info of my windows and the scope of work. Days later he signed me up remotely. I definitively recommend Window World for doors and windows.

Review 133 (2023-06-10 - Rating: 5)
Otacilio and crew did a fantastic job on our window installation. Very hardworking, friendly and worked continuously until the job was complete. Our new windows look amazing! So happy with the result! Highly recommend Window World.

Review 134 (2023-11-11 - Rating: 5)
I love my new windows and the installation team was a plus.Bella and Olvin arrived on time, answered all my questions and concerns, and left my place clean and organized.I definitely recommend them!

Review 135 (2024-01-14 - Rating: 5)
Windows installed on time. Windows look GREAT! Installer did an outstanding job. Could not be more pleased. Would buy from again! Thanks so much! Almost forgot, Best price to!

Review 136 (2024-10-21 - Rating: 5)
Crew were very neat and courteous. Work completed promptly.

Review 137 (2024-10-23 - Rating: 5)
Always a pleasure working with this company. My door looks great!!!

Review 138 (2020-01-16 - Rating: 5)
Had great experience with new replacement windows from Window World of Central Alabama. I had an issue with the lentils above the windows that caused a delay in the work evolutions. The manager even got involved in setting up rescheduling and finishing work. They made sure I had the same tech to finish up the work and even had found someone who could have done repairs. I was able to fine local craftsman to do brick work but still was impressed with their willingness to help me get windows in. I can give them no less that five stars. I also feel they will back warranty if needed but feel the windows perform as desired. Thanks guys for a great installation experience. I look forward to enjoying our new windows for years to come.Jack

Review 139 (2024-04-15 - Rating: 5)
Window World did everything they said and more . The team Bella 2 did a great job.

Review 140 (2023-07-26 - Rating: 5)
Having Window World of Central Alabama replace our windows and install vinyl siding, soffit, frieze board and fascia on our home was an excellent decision. Both crews who worked at our house were professional, courteous, on time, friendly, and did excellent work. We couldn’t be more pleased with the end result!

Review 141 (2022-09-08 - Rating: 4)
They arrived early and installation was fairly quick. I had 18 windows replaced in just under 4 hours. I am missing 1 screen from the order but they put in an order for that before they left. They cleaned up most of the mess but I continue to find bits of the metal/vinyl they used to cover the old trim. Wouldn’t be a huge issue if I didn’t have small children. Would be 5 stars otherwise.

Review 142 (2022-07-11 - Rating: 5)
After several cancellations due to bad weather, today was a good day to install our windows. I was so happy to see the team. They arrived one hour early, they were prepared with the right tools, they were friendly and efficient, they answered all questions that we had, and always remained professional. Their services were no surprise for us because these were the reasons, we called Window World for a second installation.The Window World team did an extremely good job. Thank you.

Review 143 (2023-11-08 - Rating: 5)
Otacilio’s crew were awesome! Very responsible and on time. I will recommend Window World to all my friends and family. Thank you guys! Megan, the project manager was very kind too!

Review 144 (2023-05-02 - Rating: 5)
I have to admit that I was very pleasantly surprised with the communications and the service. They called me many times to keep me informed as to the progress of my order as well as throughout the manufacturing progress. The installers showed up on time and did a very professional job of installing. Afterwards, when there was a small problem, WW were fairly prompt in responding and taking care of the problem.

Review 145 (2024-12-31 - Rating: 5)
Quick and good installation. I like the finished product.

Review 146 (2022-09-22 - Rating: 5)
I was very pleased with my installation from Window World of Birmingham. The windows are gorgeous, the installers were very kind and courteous and prompt as well. My storm door didn’t fit, but the installer showed me why, and explained the process of getting a replacement ordered. The rep from Window World called me that evening and will be here in less than a week, and they have been in contact with me once again, to confirm our next appt and what will happen. I am so glad I went with them and I also saved about $4000 by using them over the competitors. You won’t be disappointed if you choose Window World!

Review 147 (2023-03-03 - Rating: 5)
Megan, really excelled in my customer experience with window world. I had a lot of questions in regards to what type of windows I needed for my home. When I wanted to recommend her to my mother’s home here atlanta. I heard she was gracious enough to lead the Alabama team to new success. Alabama truly has a new fantastic quarterback to windows! I had to immediately come and share my experience with the customer service I received! Thank you so much to the staff at window world.

Review 148 (2019-07-19 - Rating: 5)
I would like to take a second to acknowledge the excellent customer service we received from Larry & the installers. They were professional and knowledgeable. I highly recommend this company and will be using them again in the future. Window World did a great job on 6 windows. I will say I wasnt very happy with the Salesman Dan once he sold me on the windows I never heard from him again. I called numerous of times and sent texts and to me thats not how you earn repeat business. But like I said Larry went above and beyond to make sure we were pleased and Happy. Install went great. Had one issue that they handled quickly efficiently. Thanks again!!

Review 149 (2019-10-03 - Rating: 5)
Very impressed and pleased with the work! I LOVE my new windows and doors! The installation was amazing! They cleaned up everything! Very professional! Highly recommend if you purchase a ‘fixer upper’ like we did do not use anyone else! From the first call to the completed project Window World was top notch!

Review 150 (2023-03-10 - Rating: 5)
So far I’ve had nothing but a great experience with this company. Me and my wife were remodeling are 1970s built home and windows were a must. Called WW out for a quote and they sent a sales associate (JUSTIN SOUTH) Justin basically waited on my wife, an I hand and foot, walking us through this experience of choosing windows, what color windows - grids or no grids- for our home until we were comfortable with our choice. Justin must have come out three times to our house to show us different options. Our windows are set to be installed sometime in April. I will leave a separate review after the install. But so far so great.

Review 151 (2023-08-03 - Rating: 5)
We had 5 windows replaced. Window World did a fantastic job of keeping us informed on order placement, shipping, receipt and installation timeline. Our windows look fantastic too!

Review 152 (2023-11-20 - Rating: 5)
My sliding glass door in my sunroom started popping out of track after several years of having it installed and Devonte’ with WW came out and completely re installed and fixed the frame all around the door he did an excellent job! Very professional

Review 153 (2024-09-13 - Rating: 5)
Best prices, good work Erics Crew cleaned up very well very professionally

Review 154 (2023-11-09 - Rating: 5)
Very Satisfied. Jeffrey and crew did a great job.

Review 155 (2023-03-05 - Rating: 5)
The salesman that sold us the windows was extremely professional. When they set an appointment with us they showed up on time. The windows have been installed a few weeks now, we have had them call to check back to make sure they were still looking good and they are!

Review 156 (2018-07-19 - Rating: 4)
It took a while to get our windows, but once we received them, the work went flawlessly and they had the job completed within two days. The salesman, Bruce Craig, was very patient and understanding. He answered all of my questions and showed me what my windows would look like. In addition, the crew who installed our windows were very polite and got straight to work. The wait is long, but the final product is worth it!

Review 157 (2023-03-02 - Rating: 5)
The experience with the sales rep started off great except for the amount of time it took my windows to come in. The experience went downhill when it came to the installation. The crew installed my windows so quickly and apparently cut several corners because of the look of one window and the draftiness. At this point, I was never going to use this company again. However, they sent out the master tech Devonte and he did a quality check of all my windows and brought things to my attention that I hadn’t noticed. He may a list of everything that needed to be corrected and made sure the right parts were needed. Once everything came in he came and made all the adjustments to the windows and things were so much better. If it was not for Devonte, I would not have used this company again and he saved me using this business again in the future.

Review 158 (2023-11-30 - Rating: 5)
Otacilio and Marcella work very well together! Such a great team and high standard job. The Windows brought down my energy bill! I am happy

Review 159 (2024-11-04 - Rating: 5)
Crew was friendly, cleaned up well around the house daily and answered all questions. They finished ahead of schedule and the house looks great! I’ve had several neighbors text me this week to compliment how great it looks. Already referred one neighbor to WW!

Review 160 (2024-04-26 - Rating: 5)
Beautiful. Thank you, Team WW!!

Review 161 (2024-04-07 - Rating: 5)
Done a great job we had a little hiccup with one window but they fixed it fast was always on time or would call to see if they could come a little early they stay in touch with u all there from the beginning to the end and then some would highly recommend them my 1st phase is done love it and one day we going to use them on our 2nd phase give them a call they are excellent company and people big thanks to ever one

Review 162 (2019-11-18 - Rating: 5)
The whole process was easy from quote to completed project. My installers were wonderful and very satisfied with how they left the job. They worked tirelessly for two days replacing 22 windows in my almost 100 year old house. I can tell a huge difference in both exterior noise penetration and energy efficiency. I am very satisfied with my initial results.

Review 163 (2022-02-08 - Rating: 5)
I bought a home that I planned to use as a rental. The owner said only negative was that it got really cold in the winter. It had single pane windows with metal frames that would radiate cold inside. My first tenant had a new baby and I wanted the home to be comfortable for them. I had Window World install new windows, and that winter, on a very cold day, the new mom commented on how nice and cozy the home was. Only change was the windows. I have since had them do another home for me, and a third is on order. Good value and I have been pleased with the results.

Review 164 (2022-02-01 - Rating: 5)
Sam is wonderful to work with and professional. He has come out a few times to replace our windows and is always respectful, clean, and does a good job. Our windows have taken a while due to many factors with most companies right now during covid, but he is always making it right for us as he’s come out to install them as they get delivered. We appreciate him and glad he’s the one that comes out each time.

Review 165 (2020-10-28 - Rating: 4)
The rep who came out and gave me an estimate was very professional. I feel he could have been more detailed about the different window options. I think because I was female he did not. However, I am pleased with my windows. It took a while to get them and I had to keep calling to check the status instead of being called with an update. The person who came was a contractor. He did an excellent job and cleaned up the mess from the old windows. I felt he should have asked me if I wanted to keep my old windows which two wasnt broken. But after he finished we reviewed the job together and I told him I was pleased. So he left. My experience was a good one. If i need windows for the future it will be Window World. I didnt give 5 stars because the time it took to get the windows to be installed and me having to call to check the status.

Review 166 (2019-04-01 - Rating: 5)
Great initial consult with company representative. Costs and number of windows needed was presented. Myself and my wife did not feel as though we were pressured which allows us to make a more informed decision regarding windows for our home. Of all the products that we have looked at, the quality was indeed excellent. Havent made a purchase decision as of yet but based on our experience, will definitely consider Window World. Also, the lifetime transferable warranty is a great selling point.

Review 167 (2023-12-01 - Rating: 5)
Qluz2 did my windows. Otacilio made sure everything was going smooth with the installation. Love my new windows! Megan was great at communication and making sure the job was going well! Thanks!

Review 168 (2024-09-20 - Rating: 5)
Absolutely amazing! Very professional and pleasant. Went above and beyond!

Review 169 (2020-05-01 - Rating: 5)
I had a great experience with Window World, from the sales cycle to the install! They provided high quality windows at an affordable price, and ended up being able to install weeks earlier than originally quoted. The installers were very quick and efficient and they turned out beautifully!

Review 170 (2024-12-04 - Rating: 5)
Promptly set out to work upon arriving and completed the job in a timely manner

Review 171 (2024-06-19 - Rating: 5)
The window installation went quickly and efficiently. The windows came in faster than expected so far everything with the windows work great

Review 172 (2024-11-26 - Rating: 5)
Very good to work with and very knowledgeable of window install.

Review 173 (2023-11-18 - Rating: 5)
Our installers Mark Jordan and Devonte Dixon did a fantastic job installing our garage doors! They were very friendly, on time, and had great craftsmanship!

Review 174 (2023-06-01 - Rating: 5)
The salesman was very helpful and communicated well. The guys who installed the windows were very courteous, quick and efficient, and professional. Im very satisfied with my new windows!

Review 175 (2023-11-11 - Rating: 5)
I had an amazing service provided by Bella’s team. She was very, responsible, communicating any issues through the service, attentive to the details and made sure everything was perfect for me. Highly recommend her services and team!

Review 176 (2023-12-20 - Rating: 5)
Great experience from beginning to install. Windows installed in 5 weeks. My salesman was great to work with. Will use them again.

Review 177 (2022-04-07 - Rating: 5)
I was very hesitant to use Window World after seeing some terrible reviews. The salesman was great but reviews were nerve racking. After getting several other quotes, we chose to use Window World. They were very responsive and did a fantastic job installing the windows. Would recommend if considering window replacement for a good value.

Review 178 (2017-09-22 - Rating: 4)
They did a great job at a fair price. The only reason I didnt give 5 stars is because of the wait time. It was mid July when I hired them and we just got the windows installed on Sep 21st. I think this is because they are so back logged. I will end with this. It was worth the wait because the price and on job site service was great. Thanks to all involved and I will be scheduling more work with Window World in the future.

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