Bear Valley Plumbing & Heating
Located in Big bear city, California
Address: 612 W Big Bear Blvd, Big Bear, CA 92314, United States
Phone: +1 909-323-0055
Rating: 4.8
Services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-27 - Rating: 5)
Bear Valley got me out of big jam when I came to find water coming out of my homes’ shut off and drain valve. They had put it in 2 years back so i was perplexed. Called them up, and they came out same day. Quentin George came out and diagnosed things and found out it was not a large issue at all. Quentin explained the diagnostic process, showed me how to avoid it in the future, and best of all , assured me the warranty was still in place to cover if it were a problem, which was huge relief. Great jump overall, and I will call them again for my next project -
Review 2 (2024-11-20 - Rating: 5)
I contacted Bear Valley Plumbing regarding a water leak under the kitchen sink and to get a quote to install a water conditioning system. Quentin was the service tech who responded to my need and what a great experience I had with him. He found the cause of the leak quickly and repaired it just as quickly. He also surveyed for the water conditioning system & provided a guaranteed price quotation in a professional manner that was as impressive as his ability to repair the leak. I was totally satisfied with the Quentins services today and I look forward to working with Bear Valley Plumbing again in the future. -
Review 3 (2024-10-09 - Rating: 5)
We have a vacation home in Big Bear, and during a recent visit, we found a major water leak in the ceiling as soon as we turned on the water. I called at least seven plumbers, but nobody was available or responsive. Bear Valley Plumbing & Heating answered right away and had a technician at our home within the hour. Their team was professional, polite, and explained everything clearly. They quickly diagnosed the burst pipe and had it fixed in about 30 minutes. I’m relieved they were there when we needed them and will definitely call them again. Highly recommended! -
Review 4 (2024-09-07 - Rating: 5)
Bear Valley Plumbing and Heating is the BEST.Quinton was my serviceman -- he was knowledgeable, efficient, cleaned up , gave me options, NEVER felt any sales push - Got the Job done same day. My dad was a plumber so I know when someone trying to make a mountain out of a mole hill. Not the case here. Theyre honest, fair in pricing, show up on time -- totally mygo-to company from now on. -
Review 5 (2024-06-13 - Rating: 5)
We were told by the water company that we had a leak on our property and that the water had been turned off. We were referred to Bear Valley Plumbing as a company that could both find and repair the leak. Quinten and Angel were are technicians and we cant say enough about their professionalism. Quinten walked us through every part of the process as we checked all the bathrooms and outside valves. Lucky for us it was the shut off valve that hadnt been completely shut off by workers at our home. Such a relief!!! We would recommend them to anyone with plumbing or heating issues in their home. Thank you for the great service!! -
Review 6 (2024-04-27 - Rating: 5)
Im a full time resident of Big Bear and the house Im living in was purchased in 2003 and built in the 80s. The forced air heater in it was the original one and it finally died this last October. I called Bear Valley Plumbing and Heating for a new one. Brian came out, took some measurements, and ordered a new unit for me. He ordered a new unit for me. He came back 3 days later and installed my new FAU. My old unit was costing me over $1000/mo to heat the house during the peak winter months and my new unit heats it for $400/mo saving me $600/mo for Dec, Jan, Feb! Ive saved over $2500 this winter! Brian completed the job faster than I expected for a great price! I highly recommend Bear Valley Plumbing and Heating! -
Review 7 (2024-05-02 - Rating: 5)
Were selling my parents home in Big Bear. BBCSD detected a slow but persistent water leak somewhere on the property. Im not really familiar with the local talent, (were flatlanders, as my dad would say). I saw that my parents had used Bear Valley Plumbing & Heating several times over the years that they lived in Big Bear, so we gave them a call. We were pressed for time, Rebecca and Ally were professional, friendly, and very helpful. They were able to quickly set up an appointment with a technician to troubleshoot the leak. Quentin was at the house in short order. He was thorough, explaining what he did every step of the way, before he did it. Within a couple hours, he had it narrowed down to the main water line. He gave us three options, explained the pros and cons of each, and told us to take some time to make a decision. The next day, we went in person to talk with Rebecca and Ally. First we talked payment options. When that was worked out, we let them know we had a timing issue and asked if they could possibly fit us in. They were ready to start right away, but they agreed to wait until the property was photographed in preparation for sale. They started the process in the late afternoon, sometime after the photographer was finished. Rebecca, Ally, and Quentin kept us informed every step of the way regarding payment options, when the marking for utilities would happen, when trenching would begin, when the plumbing repairs were started, when the repair was finished and when the backfill would be completed. Quentin even sent photos of the work. I didnt get their names, but we met the the trenching crew and they explained what they planned to do. I was amazed they were able to leave the yard as it was before the trenching. The job was finished three days before the home hit the market. We couldnt be happier with the experience. Many thanks to everyone at Bear Valley Plumbing & Heating. Dont hesitate to give them a call for any of your plumbing & heating needs... -
Review 8 (2024-05-17 - Rating: 5)
So far have had the best experience with diagnosis. Kyle helped me understand the problem thoroughtly and talked through the options. I highly recommend them so far! First repairs should be within a week or so. Ill do another review then..... -
Review 9 (2023-06-24 - Rating: 5)
Quentin arrived withing the prearranged time frame. He was professional, very knowledgeable and patient with my with and I as we had many questions regarding the service he performed and some future services we will absolutely have Quentin and the team at Bear Valley Plumbing & Heating provide. They kept us posted by text and email regarding service dates, arrival times and service technician. Very impressed. -
Review 10 (2024-02-28 - Rating: 5)
You get what you pay for, buy once, cry once. I had some jury-rigged drains under my sinks from years ago, the new sinks were so deep that it messed with the drainage causing backups and the drain pipes to blow apart. Ive had 3 plumbers fix it in 3 years. None of these licensed and bonded plumbers would stand by their work and fix it properly.I bit the bullet and called BV plumbing and Heating. Yes, they were more expensive than the other plumbers, but PROFESSIONAL PLUMBERS came, re-piped all of my drains, changed angles and heights so gravity can do its job. They were clean, quick, and the drains run excellent. They were also REALLY nice to my dog.I wish I could get my wasted money back from all of the other plumbers, but am happy with the value I got for every penny to BVPH. Do a job right the first time, its way cheaper in the long run. -
Review 11 (2019-04-03 - Rating: 5)
Quentin arrived promptly on time and was very professional. He was very helpful with our water heater issue and we set up a maintenance on it for later in the week. He also took the time to evaluate our heating system and addressed issues that we had. Will definitely use them again!! -
Review 12 (2022-09-01 - Rating: 5)
We’ve gone with Bear Valley Plumbing & Heating for a number of years and have been very pleased with the work they’ve done and with the quality of their technicians, especially Quentin.Quentin is upbeat, kind, highly professional and extremely knowledgable. He welcomed all of our questions with a smile and offered expert fixes to our numerous plumbing and heating needs. Quentin does careful, thorough work and is very conscientious, diligent and a joy to work with. -
Review 13 (2024-03-25 - Rating: 5)
Great communication from the start. Before they arrived, we got a text with a picture of the technician coming over. Today’s job was a quick one, and we got some estimates for future projects. Recommend highly. -
Review 14 (2024-03-16 - Rating: 5)
The best service, the best people! I have never been disappointed in Bear Valley Plumbing & Heating! They take time to explain everything, work problems and make sure the customer is satisfied! -
Review 15 (2016-08-14 - Rating: 5)
Im excited to leave a 5 star review for Brian.He was honest, efficient and provided serious insight on how we could control the plumbing budget on our home remodel.His knowledge was a true benefit and by far Brian, and the folks at Bear Valley plumbing, were leaps and bounds better than any other plumbers we had encountered in Big Bear. Being first time mountain homeowners this was invaluable. Thanks Brian. Great job!!We look forward to working with you :) -
Review 16 (2018-08-06 - Rating: 5)
Brian Sanden provided excellent service. He is obviously well-trained and experienced. He quickly fixed two plumbing issues we had, left no mess, and was friendly and helpful with his advice for any future concerns. We have depended upon Bear Valley Plumbing and Heating for many years and are always happy with their employees. -
Review 17 (2021-04-14 - Rating: 5)
Every single aspect of their service has been outstanding. Responded quickly when we ask for a quote on a major job removing an old propane wall furnace and installing two new units in our cabin. Their tech, Quentin, arrived on time, masked and with paper boots on to keep from tracking dirt into the cabin. He was very knowledgeable and friendly, and discussed our options clearly.He also led the team that installed our new wall furnaces. Again, everything was just right. They finished the job in the promised time. The installation was very tidy and workmanlike. They cleaned up the job site each day as though it was a hospital operating room. Quentin consulted with us whenever there were questions about how the job should be done— move the electric outlet “here” or “there”? for example. When he was done he explained exactly what work he had done, and demonstrated how the new furnaces operate.We have done extensive remodeling in five different residential buildings. We have had a few contractors as good, but none better.Highly recommended! Absolutely the best. -
Review 18 (2016-11-12 - Rating: 5)
Outstanding, professional service. We had a problem with our home heating unit. They came during the time window they said they would, and they quoted accurately all the proposed work/service charges beforehand. Most importantly, the serviceman, Quentin, was very knowledgeable about his job, and he had the right tools and equipment to accomplish the job the first time, on the first visit. He was also extremely professional, and took care not to track dirt into the house by using shoe covers; this was impressive, and appreciated! Overall, EXCELLENT value for the price. -
Review 19 (2017-03-18 - Rating: 5)
I awoke yesterday to a very cold house. My furnace decided that it did not want to work. After much research, I called Bear Valley Plumbing & Heating at 11:30 am. All of my information was taken in that initial call and passed to dispatch. Dispatch called back at 11:44 am to tell me my window for a technician to arrive was between noon and 2 pm. At 12:19 pm I received another call to tell me Bryan was on his way. Bryan arrived within 30 minutes. Before I proceed further, that process of connecting the customer and the service personnel impressed me with the type of company Bear Valley Plumbing & Heating is by keeping the customer in the loop. Kudos to the management and office staff for having the environment that makes the customer important.True to form, my furnace started right up once Bryan arrived. Restarting it over again, he could not make it fail. He explained many of the things that it could have been, but would not go chasing anything, given the current situation, but to keep their number handy, just in case. I found Bryan to be personable and very knowledgeable. He explained my furnace and the possible problems it could have been at a level I could understand. He never talked at me or over my head, but always talked to me making sure that I was understanding.I was very impressed with the entire process and would recommend Bear Valley Plumbing & Heating for plumbing and heating needs; and would not hesitate to call them again, when my need arises. -
Review 20 (2021-10-12 - Rating: 5)
We were very impressed by Brian Sanden, our technician. He was very respectful, professional and friendly. He spoke in laymans terms so we could understand the situation. He did not attempt to up sell or use scare tactics to influence us to purchase a new heater. He just gave us the facts, what he could offer and there was no pressure. Would highly recommend Bear Valley Heating and Plumbing to anyone who needs this type of service -
Review 21 (2020-10-15 - Rating: 5)
I called for them to come take a look at my wall heater as it has been flickering a bright orange glow from the bottom and I was concerned. They made an appointment for the very next day and gave me a window of 9am - 12pm. I was fully anticipating them to be late because my experience with most Big Bear businesses is just that. Either they are late or don’t show up at all. But to my surprise, Quinton showed up right at 9am. He was very respectful, thorough, and detailed in his explanation of what he was doing and what he saw. He wore a mask and even put on booties so as to not dirty our carpet. He took good care of our home and was very conscious of the kids and cat running around. Excellent customer service from both him and the receptionist who scheduled everything. I feel good about hiring them to do a job for me. Especially something so important and that affects the safety of my family. -
Review 22 (2015-10-08 - Rating: 5)
My experience was great. The people on the phone were pleasant and helpful. I appreciated the call just before the plumber arrived. Brian S. was friendly, helpful, and explained everything clearly and completely. I appreciated knowing the cost up front and how quickly he completed the job. I feel ready to face the winter now. Thank you, Brian! -
Review 23 (2023-07-07 - Rating: 5)
I am very impressed with the P & H technician that came to my Big Bear City cabins. We knew that we had to replace one of the wall heaters. He also suggested that we service/maintain the rest of the air heaters. Esther Chui-ChaoP.S. We are waiting for the proposal of the new heater installation. -
Review 24 (2019-04-01 - Rating: 5)
When we called Bear Valley Plumbing and Heating on a Sunday for help with a broken water heater, they sent us a technician in less than two hours. After taking a look at our problem Quentin laid out our options clearly and knowledgeably. He then went to work to install our new water heater and the insulation in the housing. He was polite and respectful of our property. And the work he did was very well done. -
Review 25 (2024-08-01 - Rating: 5)
After reading the reviews for Big Bear Valley Plumbing & Heating, I decided to get a quote on adding AC to my house.I was looking at another company to get a quote, but after spending time with Quentin, I didn’t want anybody else doing my AC.Not only did I learn so much during our visit, I had a major feeling of confidence in the way BBVP& H conducts business in the Big Bear area. If I can support local business, I feel like I’m helping my own community. It’s a win-win.I am very excited, not only for the quality of products but the level of AC knowledge and finding out what I would really need to satisfy my AC needs.Quentin was extremely transparent and authentic and more than willing to explain every detail to me no matter what silly questions I may have had. Besides that, Quentin has huge likability factor, and that goes a long way with me. What a great guy!I appreciate their five-year warranty on labor and parts and that doesn’t even include the warranty given by manufactures. That is their own in-house warranty and I feel very warm and fuzzy just knowing they back what they sell and install.Thank you, Quentin! -
Review 26 (2019-04-18 - Rating: 5)
I highly recommend Big Bear Plumbing and Heating. Yesterday when I came up for a one day visit to our Big Bear cabin and discovered that the thermostat was not working they were able to make a last minute appointment for me and saved the day. Bryan J was my service pro. He not only installed a new thermostat for me and explained how to use it in great detail, he also checked out the heating system (which is in a tiny attic) and put in a new filter for the heater that we had and couldnt figure out how to install. The next time I have a heating or plumbing problem I will be calling on them and asking for Bryan J. He was fantastic and went above and beyond the call of duty.Linda -
Review 27 (2014-12-05 - Rating: 5)
Bob, Dave, and Brian did an outstanding job. They helped me to properly size the new unit, and then did an excellent job with the installation. They were professional, knowledgeable, courteous, and cleaned up the work area when they were done. I wont hesitate to recommend them to my friends and family. -
Review 28 (2017-04-20 - Rating: 5)
Arrived on time. Was very respectful and professional. Spoke with a reassuring tone of voice and took the time to explain every single step he took. When he was finished servicing the heater, which was the reason for the call, Quentin asked if we had any other problems. Sure enough we did and he took care of those with expertise as well. His excellent manner made the whole experience pleasant. Well request him next time. -
Review 29 (2019-06-23 - Rating: 5)
Its Sunday house is backing up. Were on septic tank. Shouldnt be full because it was pumped 6 months ago so I called a plumber. Quentin came out and promptly checked the tank.. it was full to my absolute amazement. Last time it took 3 years for us to fill it (?). He was amazing, very professional, clean and downright nice! And their high technology communication was greatly appreciated with blow by blow texts telling me when theyre coming. I hugely recommend Bear Valley Plumbing & Heating. They are my go to plumbing service here in Big Bear!!!! -
Review 30 (2016-10-08 - Rating: 5)
Bear Valley Plumbing & Heating installed our furnace 4 years ago, and it worked flawlessly until a few weeks ago. Gave them a call and they sent their technician (Quentin G.) out. Replacement part has been ordered and theyll install it next week; couldnt have been easier! BTW; Quentin is awesome. He knows what hes doing and more importantly knows how to explain things so that even I could understand. Highly recommended. -
Review 31 (2017-11-21 - Rating: 5)
Brian came promptly on time and courteously and professionally and did a great job, as all of bear Valley plumbing and heating servicemen do.Ive been with this company for many years and have never been disappointed with them. Even the ladies on the phone are professional and a pleasure to deal with. -
Review 32 (2022-11-25 - Rating: 5)
Thank you BVPH for your outstanding customer service and expertise! Your team was very professional, thorough and knowledgeable. Came to the job site as expected, troubleshooted the problem and fixed it within min. Also went the extra mile to program our application with the new settings and made sure we were all set! Great job.... -
Review 33 (2018-12-23 - Rating: 5)
Had a leak with our water heater on holiday weekend with family here. Brian showed up shortly after we called for service. Brian was incredibly helpful, diagnosed the problem, explained what caused it and made the repair quickly. He checked the rest of our bathrooms, kitchen sinks and made slight adjustments which improved the quality of our water pressure. Brian Sanden was very professional and super friendly. I will call him for any repairs we need and highly recommend him. -
Review 34 (2015-08-08 - Rating: 5)
Bryan was prompt and friendly, arriving when dispatch said he would. He efficiently analyzed our problem and concisely explained the options. Removal of the old equipment and installation of the new was done quickly and there was no mess on completion. The pricing was quite fair. We are very happy with his service and expect to use Bear Valley again for future needs. -
Review 35 (2018-01-13 - Rating: 5)
Bryan J did an incredible job.addressed our issues, ordered parts, disassembled the old parts, and installed replacements. Our system is good as new.Bryan and Bear Valley just went to the TOP of my list for plumbing needs.I recommend them and Bryan 100%.thanks Bryan.... I know it was a crappy job. Great Job!!!Jim Beck -
Review 36 (2022-01-28 - Rating: 5)
I’m not usually a review guy. But from the first call when our water heater failed, this company was to my house in 40 min. Have a very detailed and clear diagnosis. Then had a new unit installed a week later. On time. Courteous. And really went above and beyond! From the customer service person (Rebecca) to the three gentlemen who were at the house of both days. Thank you!!!! You are my company of choice now. -
Review 37 (2017-03-16 - Rating: 5)
Quentin was great. He fixed my shower quickly, was really polite and professional, and showed me a lot of extras like how to light my pilot light and where my gas shut off valves were. The price was a lot less than I expected, and there were no surprise extra charges - he told me exactly how much everything would be before doing anything and told me all of my options. So glad to have a go-to plumber now. -
Review 38 (2018-11-05 - Rating: 5)
Brian S. from Bear Valley was so helpful. He quickly spotted my error and then took the time to show me how to turn the valve correctly. He also went through my home to make sure all the pipes and lines looked in order, including the water heater and outside hose bibs. He made recommendations and instructed me on winterizing my home. I liked that he was upfront and didnt try to sell me anything I didnt need. I was very pleased with his professionalism. -
Review 39 (2018-09-05 - Rating: 5)
Bryan was awesome. He helped me find a very reasonable solution to what could have been an expensive problem, then did the work in a fast, professional manner. I will definitely continue to use Bear Valley Plumbing and Heating! -
Review 40 (2019-12-12 - Rating: 5)
Bryan is awesome. He is very knowledgeable and friendly. He answered all of my questions and took the time to make sure I was happy with everything. His work is fantastic and everything is running smoothly now. I highly recommend him and his company! -
Review 41 (2020-11-29 - Rating: 5)
Bryan J. was extremely helpful! The response time from the company was very good. Bryan showed up during the time slot given and gave us a series of options for repair or replacement. This alone is a reason to do business again with Bear Valley Plumbing & Heating! -
Review 42 (2019-11-20 - Rating: 5)
** Received a text message from Bear Valley Plumbing & Heating advising of the appointment “With” a Photo of the person to die the service - Quite Professional!1) Quentin called ahead of his arrival and showed up earlier than he expected 👍2) Carefully explained what he would be doing and thoroughly inspected the project, walked me through the process and explained in Clear, Easy to understand language what he was about to do. He clearly, concisely and slowly broke down the price structure of the job - very much appreciated it.3) Quentin with great respect of our hardwood flooring, carefully covered the work area thoroughly.4) The new kitchen faucet was installed in a very efficient manner, on time and to the Exact Cost.! ( There was no extra or hidden cost or My Favorite “ I decided to replace this and I figured you wouldn’t mind!!5 ) Overall a Great Experience for my wife and I. Just another example of why we Always have used Bear Valley Plumbing & Heating. Always have very professional, neatly dressed and properly identified plumbing technician. We continue to recommend Bear Valley Plumbing & Heating to All our friend and neighbors.Note: When inquiring about a plumber, Very often people don’t know who to recommend , However they most certainly know who “Not to call” ! -
Review 43 (2017-06-18 - Rating: 5)
We received great and prompt service on a very busy weekend. Quentin did an excellent job explaining what our problem was as well as troubleshooting any other possible fixes needed. We have used other service providers here in the area, but Bear Valley Plumbing and Heating is now our provider of choice. -
Review 44 (2017-10-19 - Rating: 5)
Quintin was a pleasure to work with. His knowledge of our repair and his customer service were equally excellent! This annual service on our heater turned highlighted a crack that could have allowed carbon monoxide to have escaped into our home. We are truly grateful! -
Review 45 (2018-11-18 - Rating: 5)
Our wall heater stopped working. We thought it needed new parts. Brian was quick and professional to diagnose it and give us our options. He replaced parts and cleaned out the area he was working in and explained how heaters need to be maintained yearly just like anything else. He also included in the inspection checking our plumbing and a future comp toward future service and cleaning. Everyone I spoke with on the phone was very nice and efficient in helping me. If you need plumbing and heating help these are the people to call!! 100%. -
Review 46 (2019-01-11 - Rating: 5)
Very impressed with the expedited service at my home. Finding I had a leak that required a major pipeline replacement and being without water for nearly a week was not my idea of a good start to the year, but Im very gracious to BVP&H for wonderful customer service. Brian was attentive and took care of every detail, including removing sediment from the lines and cleaning faucet filters. Once the excavation crew was able to schedule digging the trench, work was fast and well done. I will continue to recommend BVP&H to family and friends. -
Review 47 (2019-05-11 - Rating: 5)
Quentin came to the house and was very thorough. He spent quite a bit of time checking all the facets of the home and the existing furnace and duct work. He gave a very detailed plan for the A/C installation and quoted a price that was guaranteed. We highly recommend using their service. -
Review 48 (2016-04-29 - Rating: 5)
Bryan did a great job investigating the cause of a tank-less water heater failure at our home in Big Bear City. He explained each step as he went along in a very clear and concise manner. After completing several troubleshooting steps and maintenance procedures, he was able to determine the cause of the failure. He then went over the various options as to how to deal with the situation and we were able to decide on the best course of action. Bryan acted in a very professional manner throughout and I feel comfortable knowing that we are doing business with a top-notch organization. -
Review 49 (2015-09-24 - Rating: 5)
Bryan was just the BEST. He was very prompt in arriving. He finished the job quickly and completely to our satisfaction. His customer service and work far exceeded our expectations.Thank you for having such a valuable employee. Bear Valley Plumbing and Heating will ALWAY be the ones we go to for service and repair. -
Review 50 (2017-05-04 - Rating: 5)
VERY good service. Quentin found the problem very quickly, and explained the steps necessary to resolve this issue. He needed to get some extra parts, and was gone for a few minutes. Price was well worth it and very reasonable. I can recommend Bear Valley Plumbing and heating. I have used them before, and theyre my go to plumbing repair in the Valley. Cliff and Sandee Dody.. -
Review 51 (2018-10-11 - Rating: 5)
Quentin G. Was very professional. Quentin answered all of our questions. Quentin was very thorough with explaining what he was going to be doing, how long it would take and how much the job would cost. Quentin gave his opinion about products and explained the positive and negative functions helping to inform us to make an appropriate decision. We definitely would recommend Quentin to friends and would ask for him the next time we need service.Thank you Quentin,Don and Shannon Wall -
Review 52 (2023-10-16 - Rating: 5)
Our Technician Charles arrived on time. Professional and friendly and very good with our dogs. Very thorough and timely service.Thanks so much. -
Review 53 (2019-10-25 - Rating: 5)
Everyone in the area needs to know when they have plumbing issues you cant go wrong with them. The plumber, (Quentin George) was very cordial, professional and did not become annoyed when I asked him a million questions regarding the mountain life and my fears of burst pipes, clogged pipes etc. Quentin went way beyond the call to please me and the most impressive topic of his visit was his cleanliness with all the counters and bathtub and his wearing of boot covers so as to not track dirt inside my home. Again Bear Valley is the first call for me and all who desire the above traits of a professional company. Thanks Quentin. -
Review 54 (2018-12-26 - Rating: 5)
Our kitchen sink disposal unit was completely clogged. We called Bear Valley plumbing and they sent their technician Brian to make repairs. He was open and friendly and thoroughly knowledgable about our situation. He also inquired about other problems we had and he addressed those as well. Overall, Brian was very professional and a pleasure to work with. We will be contacting Bear Valley next time weve got plumbing problems. -
Review 55 (2019-03-16 - Rating: 5)
Bryan J is a spectacular Service Pro. He came in, diagnosed our problem, and fixed it fast. I asked him to take a look at the rest of the house and he found urgent matters. He gave us a variety of options and was very helpful. Would definitely recommend. Dont hesitate to use this company. -
Review 56 (2022-05-03 - Rating: 5)
Im adding to my original review, below, because once again BVP&H has come to my rescue. At the risk of sounding corny, yesterday they really were my Heroes! A special thanks to the tech, Wesley, who once again was through, got the job done in record time and did excellent work.I have used BVP&H since 2007 for both heating unit and plumbing service. They have always provided reliable and consistently far-above-average repair and customer service. The best on the mountain! ***Wow a company I can trust! What a concept these days... I live on the other side of the U.S. from the rental property I own in Big Bear Lake CA. So having service people I can trust is crucial for me. BVP&H has been servicing the heating unit since 2007 and I also call on them for all plumbing needs. They are always there when I need them and have done a major plumbing repair and a heating unit service for me in the past month. Excellent work and great customer service! -
Review 57 (2017-08-23 - Rating: 5)
Quentin was punctual, friendly and explained what needed to be done under our home to fix our heat pipe. He did not oversell. He took pix of the finished work so that we didnt have to crawl under the home :) to see what was done. Excellent customer service. Efficient. -
Review 58 (2021-06-04 - Rating: 5)
It was an amazing experience while scheduling a visit. They follow up prior to visit and offered earlier appt that became available. Onsite service was smooth, detailed and clean. Glad that our water heater was easily replaced with an altitude compliant one, within a few hours. Many thanks to BryanJ for his professional service. -
Review 59 (2018-10-18 - Rating: 5)
Wow! Quentin G. was excellent, thoroughly fixed the heater, very personable and caring to explain everything. I just cant say enoughgreat things about him.Thank you Bear Valley Plumbing for having such a thorough, kind, caring,knowledgeable, employee. He definitely deserves a raise in salary. -
Review 60 (2019-04-21 - Rating: 5)
We would highly recommend Quentin G from Bear Valley Plumbing and Heating for any plumbing problem. We called him for a specific leak under our kitchen sink. He not only fixed our kitchen leak but also fixed a faucet in the bathroom shower that we had been having problems with. He is courteous, friendly and very knowledgeable. We will request him in the future. -
Review 61 (2020-06-27 - Rating: 5)
Plumbing challenges are stressful. Brian came in and reviewed the situation. He checked all the other plumbing to ensure there no other issues. His assessment was fair and quick. He was courteous and efficient. He had us back up and running in a few hours. I would have Brian handle any of my future plumbing needs. -
Review 62 (2024-09-28 - Rating: 5)
Two guys worked hard for hours fixing a 60 year old plumbing problem. They kept at till it was fixed. It works great. THANKS -
Review 63 (2020-10-06 - Rating: 5)
My installation of a new furnace and ducting was upstairs in the attic and in a small area to work. These guys did an excellent job in carefully removing the old furnace and ducting and installing the new furnace and ducting. They had to build a new platform/support material to bring things up to code. They were always in a good mood and worked through the entire day to finish the job. They are very knowledgeable and spent time with me explaining the Nest thermostat which they installed and connecting via WiFi to my smart phone and tablet.They cleaned up the area to the way it was when they arrived. I was very happy with the entire installation and I highly recommend Bear Valley Plumbing and Heating.John -
Review 64 (2018-10-05 - Rating: 5)
Quentin did a wonderful job explaining what the repair would be, the cost and after, what he had done. I feel very confident in the work he did and because of that confidence, I joined their Home Town Hero Partner Plan in order to keep our plumbing and heating running perfectly for years to come. -
Review 65 (2018-04-03 - Rating: 5)
Quentin was very helpful, knowledgeable and efficient. He demonstrated superb customer service. Our plumbing issue was fixed and he offered additional recomendations for our home needs. Many thanks. -
Review 66 (2018-02-14 - Rating: 5)
Quentin was very professional when he arrived for the service call to my home. He proceeded to evaluate the need of my service call. He gave me complete pricing suggested I install a pressure Regulator on my main water line which there was not one installed. He showed me how high the pressure was coming into my home and I agreed to have him do the job. He was an excellent technician, very glad I called this company to do the work at my home. -
Review 67 (2018-05-20 - Rating: 5)
Im not sure why I didnt write a review for their excellent service before when they replaced our furnace. Due to some wacky issues they had to come out multiple times but were always there for us until everything worked perfectly. Now when we started having problems with our water heater we knew exactly who to call. Rebecca called us back on a Saturday evening and worked with us to get a technician scheduled. Fortunately we were able to get the water heater working again without them coming out, but just grateful they are available if we needed them. -
Review 68 (2017-08-08 - Rating: 5)
Quentin G. came out to help us figure out why we had no hot water. He was great! Very knowledgeable and thorough. We couldnt have asked for anything more. The customer service line was also great. It was a weekend service request and they were on time with everything. -
Review 69 (2019-05-10 - Rating: 5)
Quentin was very thorough explaining everything he was doing for us and gave us options for future work. He was very professional and courteous. Will definitely do business with Bear Valley Plumbing and Heating again. -
Review 70 (2022-03-22 - Rating: 5)
Our obsolete Williams forced air wall furnace had a broken fan. I called Bear valley and they sent their technician Westley over. He arrived on time and made the repair. He was very professional with his work and spent extra effort to ensure that everything was in working order and that the area was clean when he finished. Will call them again for my annual service. -
Review 71 (2023-08-17 - Rating: 5)
So pleased with the service Wesley and Charles provided. Everything is perfect! As a new resident its important to have reliable and great service connections. Besides providing absolutely great service they were professional and nice guys! Thank you so much for everything 😊 -
Review 72 (2018-08-14 - Rating: 5)
Bryan J. was great to work with. He was fast and fixed the problem we had quickly. A very nice man and kept quiet while working. Both children under 3 were napping the whole time. Would highly recommend this company for work in the Big Bear area. -
Review 73 (2021-07-20 - Rating: 5)
Quentin, our technician was nothing short of knowledgeable and professional. He gave us the confidence we need to get some much needed work done. I would highly recommend Quentin and Bear Valley Plumbing and Heating. -
Review 74 (2019-03-03 - Rating: 5)
Brian was thorough and effective. We needed a new valve for a leaky water heater and he had the problem solved in about an hour. He also did a quick walk through of the cabin to see if there may be any other issues. -
Review 75 (2018-05-06 - Rating: 5)
We had a reverse osmosis system and a new faucet installed in our kitchen sink. It was not an easy job, but Bryan spent the time needed to make it all work. He had a great sense of humor and gave us good recommendations for a job we want to do in the future. -
Review 76 (2020-08-20 - Rating: 5)
Quinton and Wes are true craftsmen. They are also very courteous, and they attend to the little details. Rebecca, the scheduler, returns calls promptly and seem to care about her customers. Over Bear Valley Heating & Plumbing is a top notch company. I will continue to rely on the professional services! -
Review 77 (2018-01-06 - Rating: 5)
Bryan explained everything to me in details that I, a 74 year old, could understand. He also explained costs, etc. before starting work. This was the first time I used this company, but I was very impressed with Bryans work and his consideration and knowledge and will definitely use them again - and I will be sure that the appointment is scheduled for Bryan to help me. out. -
Review 78 (2019-01-23 - Rating: 5)
«::A::» «::W::» «::E::» «::S::» «::O::» «::M::» «::E::»Great experience with Bear Valley Plumbing and Heating. They responded so quickly and resolved the problem perfectly. Quentin was so thorough and explained everything. The cost was very reasonable. Cant say enough about our positive experience. Quentin is extremely knowledgeable and knew exactly how to fix our problem. So pleased with the service. Thank you so much. -
Review 79 (2016-01-03 - Rating: 5)
We had 2 toilets that leaked and had them both rebuilt on New Years Eve by Bryan. Due to a replaced part malfunction, one of the toilets leaked in a different spot and called on New Years Day. I was amazed at how fast Bryan arrived and fixed the problem. I would have given a lower rating if it was Bryans fault instead of a faulty part.Bryan was very polite and if we need any more plumbing work done we will definitely call Bear Valley Plumbing and Heating and ask for Bryan. Thanks Bryan. -
Review 80 (2018-10-18 - Rating: 5)
From the moment the repair call was made was kept updated. Quentin was personable and professional. He checked everything that COULD be causing problem explained everything he was doing and made sure to ask if I had any questions. A pleasure to deal with in every way! -
Review 81 (2016-01-13 - Rating: 5)
Had a busted water pipe in our guest house. Called 2 other plumbers before calling Bear Valley Plumbing and couldnt get anyone to help. Finally called Bear Valley Plumbing at 1:30pm and at 3pm Mike H. was at my house assessing the problem and preparing an estimate. I authorized the work and everything was repaired by 7pm the same day! Mike is a very knowledgeable, honest and professional plumber and the repairs he performed were top notch at a fair price. Next time I need a plumber Bear Valley Plumbing will be the first call I make. They really are what they say they are, simply the best. -
Review 82 (2014-11-12 - Rating: 5)
We had a Heating problem - Andy T. explained clearly and showed us what the problem was along with areas of concern. He explained how to take screens down, clean and/or replace them and how important it was to keep them clean. We are happy with his knowledge, service and will continue to use Bear Valley Plumbing & Heating if needed in the future. -
Review 83 (2017-10-04 - Rating: 5)
Brian serviced our two wall heaters, one is almost 40 yrs old. Brian kept us informed about the condition of our heaters and did a complete cleaning and recalibration service including putting a camera up into the old heaters heat exchanger.Great service. -
Review 84 (2020-10-27 - Rating: 5)
Bryan arrived on time, deduced the problem, and respectively communicated the issues that could be. Then after examining the pipes under the house, reviewing the water heater, and the base of the toilet where the water line comes in. He deduced a small leak between the bowl and the flange, and depending on the weather depends on whether the flange was shrinking / expanding. Within two (2) hours the leak has been deduced, and the toilet replaced for a reasonable price during these times when other companies are jacking prices, and all the trash and old toilet taken leaving a cleaner area then he came into. -
Review 85 (2018-07-03 - Rating: 5)
Quentin came by to help with a surprise leak in the kitchen sink. He was quick, honest, efficient, and detailed both in his explanation of what was going on and the solutions presented. Fixed the problem in no time, answered any other questions I had, and gave tips to help avoid the issue in the future. Awesome experience! -
Review 86 (2019-10-13 - Rating: 4)
Bryan J installed a copper line and fittings for an ice maker refrigerator. He also replaced an outside faucet. The job was done professionally and took about two hours. He worked with me to find a cheaper solution than the Cadillac solution. The only reason I didnt give five stars was because it was still pretty expensive. -
Review 87 (2017-03-13 - Rating: 5)
Extremely professional and courteous. Followed through on advisements, punctual, explained work process, answered all questions with knowledge and confidence. Extensive work required for plumbing issues, required advance scheduling. Bryan J. provided recommendations, timeline for work accomplishment and solutions to home owners concerns. Have relied on BVP&H for many years and will continue to do so into the future. Many thanks for great service. -
Review 88 (2018-12-27 - Rating: 5)
Brian was very thorough in his explanation on our heating ducting problem. Friendly, fast service. Loved that they sent me a text letting me know Brian was on his way to our home with a picture of him. Thanks! -
Review 89 (2017-01-04 - Rating: 5)
Quentin was very personable and knowledgeable. He did a great job cleaning our furnace. He also showed me how to do a little troubleshooting as this type of heater is new to me. -
Review 90 (2024-02-08 - Rating: 5)
Bear Valley Electric is very professional and provides great service. I highly recommend them. Quentin is the best! -
Review 91 (2018-05-23 - Rating: 5)
Quentin was professional and on time. He explained the work clearly and described all the options. He completed the work quickly and thoroughly with no issue. There were no surprise add-ons or surprise charges and the work was guaranteed. All that for a reasonable price. I don’t think you can ask for more. -
Review 92 (2018-10-07 - Rating: 5)
Quentin was able to accommodate our last minute service request to ensure the safety of our furnace before leaving for the weekend. Very prompt and courteous service. I felt reassured the problem was resolved correctly. -
Review 93 (2019-01-19 - Rating: 5)
Quentin represents Bear Valley Plumbing and Heating with top notch customer service and professionalism. Quentin was very knowledgeable in his trade and made my husband and I feel he truly cares.Thank you Quentin and to all the Bear Valley Plumbing and Heating Staff and Service Pros!!! You are truly life savers!!Laraine Crutchley -
Review 94 (2019-07-31 - Rating: 5)
Not my first time using these guys. First time was a major heating issue, and they came and repaired it quick and throughly. This time was just a small drip leak on a bathroom fixture, and again, great service and amazingly friendly rep. Glad to have these guys available in Big Bear! -
Review 95 (2019-07-12 - Rating: 5)
Had a problem that I THOUGHT was due to a warranty issue with work they had done. Turns out it was something else entirely, but despite that, they investigated and resolved the issue at no charge, promptly, courteously, and efficiently, without any hesitation. I havent had this kind of service in a long time! My mistake for thinking it was their fault - but despite that, this is the kind of service that really makes an impression. I dont hesitate to recommend them! -
Review 96 (2018-04-13 - Rating: 5)
I called Bear Valley Heating & Plumbing with a plumbing emergency. Byran J was here within a couple hours. He was very friendly, professionsl, and you could obviously see he was an expert in the field. Byran had my problem diagnosed and fixed within a short period of time. He also made sure that he left the area clean, and when he came in and out from outside, he put booties over his shoes. I would totally recommend him for any plumbing problem. Thank you Byran. -
Review 97 (2019-09-25 - Rating: 5)
Quentin was professional, thorough and knowledgeable in his HVAC inspection and servicing. Informative. Bear Valley Plumbing & Heating responds quickly to our service needs. Well respected in our Big Bear Valley. -
Review 98 (2023-06-19 - Rating: 5)
Brian has been very helpful in helping us design our winter water supply system. The installation was beautifully done. -
Review 99 (2017-08-16 - Rating: 5)
Quentin was awesome. We had a shower that would not give cold water. We thought it was the cartridge but Quentin figured it out that it was just the cold water shut-off valve that was stuck. I am happy with the service and will use them again if I have future problems. -
Review 100 (2013-03-04 - Rating: 5)
The heating system in our house was not working. We looked in the Big Bear Yellowbook and selected Bear Valley Plumming & Heating. Called the number. The return call came within 15 mins. A service person came within a hour. The next day Jeremy and Jeff came on time. The price $ 2980 for replacement of heater unit complete. Because of the weekend had to wait until Tuesday to install, but Jeff did a very professional and compete job. Overall Bear Valley Plummeting & Heating did a great job. -
Review 101 (2019-03-20 - Rating: 5)
We have received nothing but excellent service from Bear Valley Plumbing & Heating and they have serviced various items in our home over the past 3.5 years that we have owned it, including replacing our water heater during a very snowy January in 2017. I want to give a special shout out to their service tech Quentin. He repaired a leak in our laundry closet that could have been a disaster last summer if we were not around when we discovered the leak. He came out earlier this week to help find a major leak that the DWP was reporting on our meter. He found the leak, which was coming from a humidifier, disconnected it and turned off the water line to it. Then since the unit is very old he gave us pricing on putting in a new unit and also for down the road if we want to add A/C. He is exceptionally good at explaining the operations of various items in our house that relate to plumbing and HVAC. I was going to have to call a plumber and an HVAC company through our home protection plan but they were going to send up someone from Riverside, an hour away, and they would not come if there was snow on the day they were planning to come, where there was! So, I cancelled their service and called Bear Valley Plumbing & Heating instead. With this company you kill two birds with one stone, plumbing and HVAC and great service. I have been very happy with their service. -
Review 102 (2023-11-04 - Rating: 5)
I thought that I may need a new heater, but its been a few weeks now and my old heater is working just fine. Thanks Quintan for a job well done. -
Review 103 (2018-09-15 - Rating: 5)
Very professional and even gave us lessons on how the furnace works!Brian S. arrived within minutes of our call and provided excellent service. The job was done within an hour. A true hero!!! -
Review 104 (2021-07-06 - Rating: 5)
We had some water puddles on the second floor that looked like was from an internal leak. The technician (Wesley) did a thorough investigation to rule out any drain or supply issue as a cause (great relief!). I’ve used BVPH for other plumbing and heating work and their work is always top notch! -
Review 105 (2018-06-25 - Rating: 5)
Quentin was wonderful, very friendly and polite. He was very professional and did a fabulous job. We need more people like him, Im very happy with the work he did, Thanks Quentin !!! -
Review 106 (2020-08-26 - Rating: 5)
This company and the kind professional service I received, was just the very best!If you are looking for a plumbing and heating company, look no further than this. Service with a smile from the time you call to when your technician shows up. Thank you Stacey who helped me on the phone and Brian S. Who was the technician. Highly recommend! -
Review 107 (2021-07-02 - Rating: 5)
We had a problem with our waste line (from the house to the city main) Bear Valley Plumbing and heating did exactly what they said they would do, they uncovered the problem which appeared to be blockage in the public works main line. Bryce made a call and a team of public works folks came up to the house, they ran a camera up the line and determined roots were causing the the blockage. The crew came back with a Vactor truck and unblocked the main. Bryces relationship with the public works crew made this happen we didnt have to wait to schedule the un-blockage. We are now in the process oh having Bryce repair the waste lines that were damaged as a result of the main line issue . -
Review 108 (2017-07-01 - Rating: 4)
Bryan was very good. He was very knowledgable and explained things quite well. I do feel the service was a bit pricey. No parts needed, 2.5 hrs. and $399. That is $160 p/hr -
Review 109 (2016-06-28 - Rating: 5)
Quentin did a very professional job. He explained the work that needed to be done and the cost. He executed the work and tested the furnace. He was courteous and efficient. In the future, I would request him as a technician. I was extremely pleased with all of the work done.Tim Hohmeier -
Review 110 (2020-12-22 - Rating: 5)
Just had Brian S here to replace a very old furnace that had spent its last breath. He and the company were super easy to worth with, pleasant, punctual and we’re stoked to have a working furnace again! -
Review 111 (2020-01-15 - Rating: 5)
I had a gas leak and Quentin was able to come out the same morning. He calmly explained what was wrong and is even helping to make right some poorly installed appliances by the home warranty plumber. -
Review 112 (2020-06-01 - Rating: 5)
Had a large project completed on time and at quoted price. You cant ask for a more professional experience in Big Bear. BVP&H has my business going forward! Thank you Quentin and Wesley! -
Review 113 (2021-07-08 - Rating: 5)
Absolutely the best plumbing firm in Big Bear Lake and Big Bear City. We having been using Bear Valley Plumbing and Heating for a number of years and we would very honestly recommend their services to anyone! -
Review 114 (2014-12-15 - Rating: 5)
Andy was very good and communicated what he was doing and how it needed to be fixed.Good professional results and easy to understand what we needed to do.I would recommend him to anyone needed a good plumberLarry Hawes -
Review 115 (2016-07-01 - Rating: 5)
Bear Valley Plumbing & Heating are prompt, reliable and well priced. Quality and professionalism from the office receptionists to the plumber Mike H., I am very satisfied with the installation of my new water heater! -
Review 116 (2020-11-04 - Rating: 5)
We have a 30 year old system and Quentin came out and knew exactly what needed to be done to fix it. I highly recommended Bear Valley and ask for Quinten as he his super polite, knowledgeable and easy to work with. Thanks -
Review 117 (2024-05-16 - Rating: 5)
Kyle and Charles were professional, efficient and conscientious. Great work ethic! -
Review 118 (2016-11-12 - Rating: 5)
Bryan was polite, friendly, and informative. He gave me options on how to best fix the plumbing lines. I would recommend this business to anyone with plumbing or heating issues. -
Review 119 (2020-12-05 - Rating: 5)
The Service Technician Brian was very efficient and did a great job. He explained everything before starting. I was very happy with the experience. Joe Graffio -
Review 120 (2020-09-04 - Rating: 5)
Quentin was thorough and polite throughout the visit. He was a consummate professional , who methodically identified the problems and proposed cost-effective solutions. Highly recommended -
Review 121 (2019-12-22 - Rating: 5)
I was kept informed of arrival time and given the picture and name of the service man who was going to handle my service call.Quinten was very professional and very clear as to how he was handling my heating issueI highly recommend this company and Quinten. -
Review 122 (2022-08-12 - Rating: 5)
We have used them a few times now and they have been great a service to have and depend on. All service techs that have been to our cabin to help with our plumbing and heating needs and upgrades have been awesome. -
Review 123 (2020-02-22 - Rating: 5)
Bryan Jackson came and assessed our situation and fixed us right up!! Professional!! Great work! Thank you!! Now we know who to call when we have a plumbing problem! -
Review 124 (2018-12-21 - Rating: 5)
The guys came in and did their job just like they said they would. Although each time you call the office, you get an answering service,they still respond in a timely manner. Brian was the best. Honest, knowledgable and sincere. Highly recommend BVP! -
Review 125 (2024-06-29 - Rating: 5)
I could do a comedy show about all the other plumbers Ive hired in the area. Dont have to search anymore! Brian and Angel are Awesome! Best experience -
Review 126 (2020-05-23 - Rating: 5)
Very pleased with Brian S. He was very professional. The actual work will be completed later this week. We feel confident that well be satisfied with the finished product. -
Review 127 (2020-08-10 - Rating: 5)
Brian came over to give us an estimate. He was on time and very Thorough.We will be using them to take care of our needs -
Review 128 (2019-11-19 - Rating: 5)
The service representative was quick to respond , share knowledgeable findings, took pics before and after. He was polite, wore booties in the home, very considerate. I highly recommend this company. -
Review 129 (2020-01-15 - Rating: 5)
Quentin, the technician that came to our house, could not have been more professional and friendly. Would HIGHLY recommend Bear Valley Plumbing and Heating, and in particular Quentin is awesome! -
Review 130 (2019-07-26 - Rating: 5)
Quentin was very knowledgable, professional, and friendly. I would highly recommend him as well as his company for any plumbing and heating needs. -
Review 131 (2023-10-25 - Rating: 5)
Needed a new furnace before winter. They delivered. They were friendly, informative, professional, and most importantly up here, reliable. -
Review 132 (2019-05-26 - Rating: 5)
This is the second time Brian has been to our place. He is knowledgeable, friendly, and has great customer service! We highly recommend Brian for your plumbing needs. -
Review 133 (2016-11-20 - Rating: 5)
Bryan made a difficult task easier and more manageable by staying very positive and using his skills as a plumber to his advantage.His efforts were very much appreciated. -
Review 134 (2022-01-25 - Rating: 5)
For repair of house heater bear valley heating sent out Wesley the tech and he found problem ordered part and came back to replace part and service system , great job all around Wesley was a good person and a good tech , house is so comfy now , thanks .I am new to area and I now know who services my system every year ,. tomh -
Review 135 (2019-03-26 - Rating: 5)
Bryan was very helpful and very efficient with all aspects of installing a new furnace. great work, would recommend to anyone. -
Review 136 (2021-05-13 - Rating: 5)
The heater wouldn’t turn off, It was an old unit that they tried to fix, but it was too far gone. I appreciated their work, efforts and they will be installing . The prices are resonable and fare. -
Review 137 (2014-06-17 - Rating: 5)
I cannot recommend this company highly enough! As always, they are on time and professional in every way. Dan Horn is a new employee, but knowledgeable, gracious and a pleasure to work with. -
Review 138 (2020-04-16 - Rating: 5)
WOW what a team! This team showed up right when scheduled, was thorough in quoting, repairing, replacing as well in their cleanup. Courteous and professional through and through! 5-STARS. Thank you for a job well done. -
Review 139 (2020-06-18 - Rating: 5)
Quentin was very informative, professional, and helpful. Spent extra time giving very complete and thorough information and advice. Explained exactly what he was doing and why. -
Review 140 (2021-11-01 - Rating: 5)
Have utilized services of BVPH for years. Wesley continued the excellent services provided by BVPH to my home. Knowledge and dependability is a very BIG deal in Big Bear. Thanks for job well done. -
Review 141 (2019-07-17 - Rating: 4)
Brian was on time and friendly. Then he did an excellent job of installing my sink. No muss. No fuss. -
Review 142 (2020-06-09 - Rating: 5)
Good communication and pricing. Brian S is friendly, professional, prompt and efficient. He did an amazing job! -
Review 143 (2018-10-16 - Rating: 5)
Bryan J. was on time did a fabulous job. Encountered some challenges but was able to isolate the problems and all is good. Definitely will use again. -
Review 144 (2023-08-09 - Rating: 5)
Arrived on time with a smile. Correctly identified the problem and explained it clearly. Definitely our go-to plumbers in Big Bear!🌞👍👍 -
Review 145 (2019-06-06 - Rating: 5)
Bryan J showed up quick and explained all my options. Poor guy had to go into the crawl space to fix most of the issues. I would recommend this company and Bryan J in particular. -
Review 146 (2018-10-31 - Rating: 5)
Love Bear Valley Plumbing and Heating, did an excellent job at our cabin doing various plumbing and heating upgrades, very nice technicians and office staff. Thank you! -
Review 147 (2020-11-25 - Rating: 5)
Brian S from Bear Valley Plumbing & Heating took care of homes plumbing issues quickly and professionally. Very polite and pleasant -
Review 148 (2018-03-29 - Rating: 5)
Always excellent, very professional, and friendly service. They have installed central heating, new water heater, new pipes, and regular maintenance. It is always a pleasure. -
Review 149 (2019-07-23 - Rating: 5)
Called on a Sunday and had Brian out here Monday afternoon. He handled our issue, pump went out and no water to the house, in a timely manner. Handled me standing over him asking questions. -
Review 150 (2019-05-19 - Rating: 5)
Excellent same day service, honors their warranty no questions asked, stocked necessary parts for repairs in their vehicle so no need to order parts and wait, Bryan the Tech efficient and very knowledgeable... highly recommend -
Review 151 (2018-08-27 - Rating: 5)
Quentin is very thorough, explaining everything out in detail. We highly recommend him and this company. Fast and efficient service. -
Review 152 (2018-02-06 - Rating: 5)
Bryan was very knowledgeable. On time, polite and friendly. I will request him the next time I need help with my plumbing. -
Review 153 (2021-08-14 - Rating: 5)
Their service is great, and their team is super helpful and informative. Have had to replace our furnace with them previously and we installed AC recently -
Review 154 (2015-08-21 - Rating: 5)
Brian was on time, did a great job and was very professional, Im glad I called Bear Valley Plumbing and Heating. -
Review 155 (2014-07-28 - Rating: 5)
Our tech. was fantastic, he had a great idea how to install what we were needed and was friendly and helpful when we asked him questions about another project we were working on. -
Review 156 (2020-10-23 - Rating: 5)
Brian and Quentin were great; on time, professional, used proper covid precautions etc. Would use them again. -
Review 157 (2017-06-15 - Rating: 5)
Everything was fast and easy. Quentin explained everything fully and completely. Everything was completed to my satisfaction. I fully intend on using Bear Valley Plumbing and Heating in the furure -
Review 158 (2016-06-04 - Rating: 5)
Quintin is very knowledgeable, he took the time out to walk me through everything I was paying for. There was no mystery and I definitely got what I paid for. -
Review 159 (2024-05-30 - Rating: 5)
Very happy with my experience,and my technician.I had a repeat issue and they were quick, to remedy.Thank you -
Review 160 (2020-12-13 - Rating: 5)
Brian was awesome. Great work, professional and answered all my questions. Definitely recommend! -
Review 161 (2021-09-24 - Rating: 5)
Super friendly and knowledgeable. Very informative and took time to make sure everything was covered. Overall great experience, would recommend to anyone. -
Review 162 (2014-05-13 - Rating: 5)
My thermostat was not working and the boys came out and had a new one installed in no time at all. Was able to stay warm that evening. Thanks for your help -
Review 163 (2020-01-15 - Rating: 5)
Bryan J did a great job. He is thorough, answered all my questions and did a great job. -
Review 164 (2020-10-09 - Rating: 5)
Brian S. was very professional and did a great job! Second time Ive used their services. -
Review 165 (2017-05-12 - Rating: 5)
Excellent, prompt service. Offered appropriate solution to a serious in-wall leak. Was very cooperative in letting me do part of the preparatory and finish work, thereby saving me money. -
Review 166 (2017-12-27 - Rating: 5)
Great and timely service. Brian was very helpful and took care of our leak very quickly. Excellent! -
Review 167 (2017-07-25 - Rating: 5)
Very prompt and professional. Explained in detail how he was going to proceed. Found and fixed the problem quickly and the system is working great. -
Review 168 (2019-04-27 - Rating: 5)
Bryan was wonderful. Very efficient and knowledgeable. Highly recommend BV Plumbing and Heating. -
Review 169 (2019-10-09 - Rating: 5)
Bryan was prompt, efficient, identified and fixed the issues quickly. Very friendly and polite. -
Review 170 (2014-04-24 - Rating: 5)
Needed my toilet flange replaced before I put in the bath room floor. They did a great job a replacing and resetting the flange. Now Im good to go.....Thanx -
Review 171 (2019-03-22 - Rating: 5)
Prompt response & professional service. Details & estimate were clearly explained. The job was completed in a timely manner. -
Review 172 (2016-07-10 - Rating: 5)
I now know why when looking for plumbing services in Big Bear, Bear Valley Plumbing & Heating registers high marks.....Thank you Brian & Quentin for being the professionals you are.....Great Service. -
Review 173 (2016-11-29 - Rating: 5)
Bryan was able to detect problem right away, advice for solutionwas given in a intelligent manner and acted upon, Very impressedwith this young mans knowledge. -
Review 174 (2023-10-22 - Rating: 5)
We just had the most professional service from Quentin for an estimate on a washer and dryer hookup. He was polite, knowledgeable, and thorough with explaining the process, price and with answering our questions. He even checked out another potential problem in our restroom, after his help we knew we were hiring him. I’m looking forward to having them work in our home. -
Review 175 (2020-07-25 - Rating: 5)
We had a great experience with Brian S. Very polite and professional. Thanks for the great work! -
Review 176 (2018-12-29 - Rating: 5)
Arrived on time.Supplies were needed, retrieved in a timely mannerDid the job in record timeDid a good job of cleanupCourteous & friendly -
Review 177 (2023-11-21 - Rating: 5)
Excellent pluming and heating guys! Installed a 5-zone Mini-split AC/heating system for my house, faster to to schedule than I expected and completed everything on schedule! Also helped me with various plumbing needs around the house, updating an aging house! -
Review 178 (2023-09-13 - Rating: 5)
Always use these guys and Gails. Thorugh all the way. Best Mike -
Review 179 (2023-11-18 - Rating: 5)
If you want your vacation home taken care of? Rose, Bob and the team have your back. Thanks -
Review 180 (2023-10-26 - Rating: 5)
Been using for 25 years. Always excellent service and results. -
Review 181 (2020-01-10 - Rating: 5)
I needed a hot water heater replacement ASAP - staff provided top level service - and went the extra mile in more than one way (especially Bryan). -
Review 182 (2018-10-10 - Rating: 4)
They responded fast, had all the right tools and completed the job in good time. They are a bit high however. -
Review 183 (2019-11-11 - Rating: 5)
Great service. Offered many options with an explanation for each one. Stayed into the night to finish my install. -
Review 184 (2020-02-09 - Rating: 5)
Very professional. We have used this company for many years. We recommend them for quality and good value. -
Review 185 (2023-07-22 - Rating: 5)
I had technician Quentin George over to give me an estimate on adding an AC system to my house. He was extremely thorough in explaining the different options that were available to me and educating me on how AC systems work and how theyre rated.I feel confident in hiring Bear Valley Plumbing & Heating to do the work here. -
Review 186 (2021-01-19 - Rating: 5)
Theyve always done their best to help. The technicians take time to explain problems and why things broke. -
Review 187 (2021-05-15 - Rating: 5)
Thank you for coming to my home so quickly, and on a Saturday. Technician Wesley was very helpful. -
Review 188 (2019-03-11 - Rating: 5)
Excellent service , Brian was very knowledgeable , polite and patient .I would highly recommend him ! -
Review 189 (2019-06-06 - Rating: 5)
Great company with great employees. Very informative and answer any questions you have with knowledge. Will use and refer this company again and again!! -
Review 190 (2017-08-29 - Rating: 5)
Job well done. Quickly found my issues and fixed with quality parts and 5 year guarantee. -
Review 191 (2022-04-01 - Rating: 5)
Very professional, responsive and great work. Will use them again! -
Review 192 (2023-01-31 - Rating: 5)
Professional and trust worthy, stand behind their work. I wouldnt use anyone else. -
Review 193 (2021-03-13 - Rating: 5)
They responded very quickly to my call. Great service tech!