Better Built Basements, LLC

Photo of Better Built Basements, LLC

Located in Berlin, Connecticut

Address: 229 Christian Ln, Berlin, CT 06037, United States

Phone: +1 860-829-8587

Rating: 4.6

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • General contractor
  • Bathroom remodeler
  • Construction company
  • Contractor
  • Kitchen remodeler
  • Remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-03 - Rating: 5)

    Better Built Basements successfully completed a project on-time and on-budget for a partial basement finish.  Our project in Fairfield county Connecticut involved the necessary permits and featured a walkout foyer/small rec area and bedroom with large picture window.The project contract and documents outlined the components and build specs in a clear checklist way at quote and onset of work.  The finishes were consistent to match quality and style of the home.Supply partners/labor were smoothly coordinated by management at BBB and project manager.  The plan had an easy to understand calendar of steps in the construction to keep the homeowner in the know.Quality and commitment of work crew all very skilled and sound.  Excellent attention to detail.  Great communication whenever questions arose on next steps or specifics.I would recommend as the expertise to coordinate and see all aspects through to completion is quite valued.

  • Review 2 (2024-07-30 - Rating: 5)

    Better Built finished over 1,000 sq ft of our basement in East Hampton including an addition of a half bath. Their prices were reasonable compared to other quotes we got and it was a pleasure working with them. They are very responsive (Kaitlyn is fantastic), professional, and trustworthy which made the whole process go smoothly. Everyone involved on the project was great and I was very appreciative of Jake handling all of the final details and delivering a high-quality end result . Very happy we decided to go with them and would recommend them to anyone.

  • Review 3 (2019-10-22 - Rating: 5)

    Working with Better Built Basements was fantastic. When I was looking for a business to complete my kitchen and bathroom remodel, I wanted a company that would handle every stage of my project. Better Built is that company. They handled demo, electrical, plumbing, installation and then some. Better Built simplifies the project and helps you through the process one step at a time to make it less stressful. The Better Built team was helpful and responsive to all my needs. I highly recommend them.

  • Review 4 (2024-08-22 - Rating: 5)

    BBB did an amazing job of finishing the basement of our Danbury home. Every worker was courteous, friendly and professional. I would happily recommend BBB to anyone looking to finish or remodel a space in their home.

  • Review 5 (2024-11-07 - Rating: 5)

    We are very pleased with the installation of vinyl floor covering in our basement. The work was on time and conducted with care and craftsmanship. All were very pleasant to deal with.

  • Review 6 (2024-09-19 - Rating: 5)

    BBB just finished my basement and they did an incredible job. All of the representatives and tradesmen were very professional and the work speaks for itself. I highly recommend BBB.

  • Review 7 (2024-02-05 - Rating: 4)

    Overall we had a great experience with Better Built Basements. Their communication was quick and they followed up with a site visit and corresponding quote. We came in at the budget we discussed at the beginning. The workers who were here everyday were great. We finished the project about two weeks early and we love the finished space. Our project manager Jake was wonderful and Kaitlyn in the office was always easy to get in touch with. 5 stars for professionalism and the staff!The reason for 4 stars instead of 5 were due to things we felt werent communicated to us at the beginning stages. We had to set aside a closet next to the new bathroom in the basement for a pump. We didnt really question the placement of the closet as we assumed the pump was definitely needed. After demo we were told we didnt need the pump which was great but ultimately left us with an unfinished closet sitting in our main space. I wish we had discussed locations or other plans at the beginning in the event the pump wasnt needed to put that square footage to good use. Maybe there wouldnt have been a Plan B but it wasnt ever a conversation that was had. We also didnt realize that drywall wasnt going to be put up on the backside of walls that were in our unfinished space without an extra cost (so the insulation is all exposed). So just a note to anyone else who is a first time renovator to discuss some of the unseen projects in advance in case there are other ways to use the space or things you want to include at the beginning. Overall though, Id highly recommend them and would use them again.

  • Review 8 (2024-12-10 - Rating: 5)

    The before and after transformation was incredible. I would highly recommend them to anyone looking to upgrade an unfinished space into a livable comfortable space. Very easy and efficient to work with!

  • Review 9 (2023-12-07 - Rating: 5)

    Better Built has hands down been the best contracting company I’ve ever worked with. Their communication was clear and regular and someone was available to answer any questions I had. Their work is quality and the project flew by. When it was all over, it was like they’d never been there (except my house felt brand new)!I had a room built in my basement and they also did some plumbing and electrical upstairs. I trust them with any project and will be a customer for life!

  • Review 10 (2024-11-19 - Rating: 5)

    Better Built Basements does amazing work. In addition, they truly care about their clients and what their vision. Highly recommended.

  • Review 11 (2023-11-01 - Rating: 5)

    We are obsessed with our new basement built in May 2023. I was so impressed with the timeliness and cleanliness of the contractors during the process of our new basement being built. We had a newborn baby at the time... literally 3 weeks old and the contractors would show up on time, were courteous, efficient and friendly. I also worked with this company on some smaller jobs around my house and had the same results as our major project of renovating our basement - efficient, neat, and great quality work. This company also came in with the best price but the quality is great! They can handle anything so anytime we have a project to be done I just reach out to them! Thank you!!

  • Review 12 (2024-06-16 - Rating: 5)

    Better Built Basements did a great job finishing our West Hartford basement with a play area, laundry room, and exercise space. The team was very professional, thorough, and finished ahead of schedule.

  • Review 13 (2023-04-23 - Rating: 5)

    We had a wonderful experience working with Better Built Basements for our basement project. From the beginning, Jim and Kaitlyn met with my wife and I to discuss our ideas to finish approximately 700 square feet of raw, unfinished space. This project would require framing, electrical, heating, insulation, drywall, trim, paint, lighting, windows, doors, flooring, new stairs – basically everything to make our basement become a seamless extension of the rest of our home; and that’s what BBB delivered! They were able to help us transform our concept into reality, offering scaled options at various price points, ensuring that we were able to keep the space we conceptualized, within a budget that worked for us. When it came to the work, the crews were fast, efficient, neat, and thorough! The project started in a timely manner, stayed on schedule, and actually finished ahead of schedule. The Project Manager was present, knowledgeable, and receptive to any questions or concerns that we may have had along the way. BBB uses a job tracking tool called Builder Trend that makes it easy for the homeowner to know what is going on from day to day throughout your project and if your presence is required, or not. In the end, the process was seamless and we are beyond pleased with the way our space turned out. We highly recommend Better Built Basements to anyone looking for an all-in-one solution for their unfinished space!

  • Review 14 (2022-08-24 - Rating: 5)

    I had the pleasure of working with the Better Built Basement team on our basement finishing project. This included an oversized office, a living area with a fireplace, replacement of all windows, and a full bathroom. From the very beginning, Robert listened to all of our needs and walked us through the process. He provided clarity, professionalism, and gave us confidence that BBB could deliver exactly what we were looking for. Every member of the BBB team that entered our home was polite, professional, and answered all questions we had along the way. Before choosing BBB we consulted with four other companies. Each time, I kept coming back to BBB. We felt they were going to complete our project with honesty, integrity, quality, and professionalism. We are so glad we went with this company. Ben, Jim, and Dakota are just a few members of the team we consulted with regularly and they were awesome through the entire process. We are thrilled with the outcome of our basement and couldnt have pictured it coming out any better! We 100% would recommend Better Built Basement to anyone considering having work done on their home.

  • Review 15 (2020-02-13 - Rating: 5)

    We couldn’t be more pleased with how our basement came out. BBB was absolutely professional and took the time to do everything right. They answered any and every question we had and were incredibly easy to work with. Highly recommend and look forward to working with them again!

  • Review 16 (2022-10-10 - Rating: 5)

    I had a great experience with BBB finishing our basement. They worked with us to maximize the space, without going over our budget. The project started in a timely manner, stayed on schedule and ended up completing ahead of schedule. The workers were professional and efficient. Project managers were courteous and addressed any questions or concerns we had. The best thing about BBB is that they are a one stop shop. They bring all the materials, they have all the workers that specialize each step of the way, and keep you up to date on the schedule with a calendar. I already recommended BBB to a friend who will be using them as well. I would use them again when I need another project done in my home.

  • Review 17 (2022-02-18 - Rating: 5)

    Better Built Builders renovated my bathroom. From start to finish communication was stellar. The crew was great, answered questions and respectful always.anytime If I had a question no matter how minute I always received a quick response. The transformation was amazing! The attention to detail is stellar. On the final day the crew was there making sure everything was perfect. I highly recommend Better Built Builders for your indoor renovations!

  • Review 18 (2023-11-02 - Rating: 5)

    My experience with Better Built Basements was so excellent from meeting with Robert , my representative from the company., talking about the project , and deciding to move forward.. It was seamless and I would recommend Better Built Basements to anybody who is considering any renovation that they provide. I love all my new built ins that give me more of storage and made the most of me space.

  • Review 19 (2023-01-11 - Rating: 5)

    I am so impressed with Better Built Basements and the work they did on our new basement. Everyone on the team was incredibly skilled and professional. Special shoutout to Mike who did a beautiful job painting, Jim the owner who was extremely responsive, and Wayne the designer who went above and beyond to ensure that everything was completed to perfection.The basement turned out absolutely beautiful and we cant wait to enjoy it. It was the best decision to hire Better Built Basements and we are so grateful for their expertise and attention to detail. They truly exceeded our expectations and we highly recommend them to anyone in need of basement remodeling services. If you want a top-notch and stunning basement, hire these guys! They are skilled at their craft and it shows in the final product.

  • Review 20 (2023-01-31 - Rating: 5)

    I hired BBB to finish my basement. The project took exactly the amount of time they estimated. I found Kaitlyn (office manager) to be very responsive and addressed any concerns or questions immediately. The workers were all very friendly and professional. It was expensive but I got several quotes for the project and theirs was in line with the others, it is simply an expensive time to remodel. I am very happy with the basement and my kids have basically moved in down there!

  • Review 21 (2022-05-04 - Rating: 5)

    We used BBB to finish the basement in our newly constructed home and are very impressed - so much so that we wish we had them build the whole house! Great quality, close attention to detail, nice workers, and very timely. We especially liked how they always kept us informed and on schedule. Highly recommend.

  • Review 22 (2019-10-17 - Rating: 5)

    Better built basements did an amazing job with our kitchen and family room remodel. Randy and his team were always very professional and reliable. The work was completed in a timely manner and the staff was very attentive to our needs. We felt very comfortable having them in our home. This is the 2nd time we used better built and we love them. They also did a great job with our basement remodel several years ago. This is a company that goes above and beyond to make sure the customer is always happy.

  • Review 23 (2018-12-12 - Rating: 5)

    I contracted Better Built Basement (BBB) to renovate our 800 sq. ft basement which included a living area, kitchen and a full bathroom. Let me start out by stating I’m a very demanding and controlling customer. I interviewed many companies for this job and took my time to really research each company. BBB was not the cheapest but their presentation and knowledge about construction was impressive. From the moment I signed with them I couldn’t be more pleased. What I loved about BBB is that all their contractors are “in house.” They all work for BBB and they communicate with each other so there is no confusion. ALL their workers were so polite, always showed up on time and cleaned up at the end of the day. The office manager Kaitlyn was a pleasure to work with too. It was comforting to know if I had any issues I could contact her. For the kitchen, BBB recommended Integrity Kitchen Design. Kevin, the owner, was so nice to work with and the kitchen turned out beautiful. BBB’s workmanship and professionalism was impeccable. I would highly recommend them!!

  • Review 24 (2021-12-06 - Rating: 5)

    Working with Better Built Basements was the best decision we could have made for our basement remodel. The team was extremely professional, courteous, timely, and responsive throughout the process. They had great ideas about how to maximize what we most wanted/needed from our space, and helped us to create a space thats added so much usable space and value to our home. Communication was exceptional, with all members of the team prepared to answer questions, make adjustments, explain next steps, etc. In addition, they helped us solve challenges along the way (hello, leaky toilet) to minimize stress and keep the project moving. I would recommend them to anyone; working with the team was an absolute pleasure and by the end, they felt like friends!

  • Review 25 (2022-05-06 - Rating: 5)

    I was involved with this business when it was a startup. I know the owners and Office Manager well. If you want quality work, honest quotes, a clean work site, and people who care about your satisfaction, this is the company to use for your home improvement project. Jim, Randy and the guys go above and beyond to make sure customers are happy not just at the end but throughout the project. They work tirelessly to ensure everything is perfect before considering a project complete. If I still lived in CT, I wouldnt hesitate to have them do all projects for me.

  • Review 26 (2019-10-27 - Rating: 5)

    We recently had a new deck built by Better Built Basements. We were very happy with the entire process, and most importantly the final result. The deck is phenomenal and the quality of their work surpassed our expectations. All of our questions were promptly and thoroughly answered from the initial assessment through completion of the project. Randy was our point-person and he did a great job overseeing the project. Nick and the rest of the crew were professional, prompt, and did great work. This goes to show they can do so much more than basements. We would trust them for any major home projects, and look forward to working with them again in the future.

  • Review 27 (2021-03-18 - Rating: 5)

    They are the best!! We finished our basement about 900 sq ft which included play, workout, and family area as well as a full bathroom. From the initial meet and greet and walk through with Robert, throughout our entire finishing of our basement-everyone was polite, professional, and very clean. Jim and Kaitlyn were very responsive during the whole process and so easy to work with. Even a few punch list items once we finished. We had a built and we love it-we met with the carpenter and 100% custom to what we wanted. Plus they built it on site. I would highly recommend this company.

  • Review 28 (2023-09-27 - Rating: 5)

    Nick and Ignacio just left and I couldn’t be happier with all of their hard work & the finished product, having doors that finally work (and well!) as well as their attention to detail, respectfulness of our space and privacy throughout the process…. All the way from the initial quote and visit with Wayne who was so helpful, to Jim’s great communication throughout. Nick and Ignacio crushed it!!

  • Review 29 (2021-09-21 - Rating: 5)

    I had my basement finished into a home gym - which also included a new set of stairs and additional electrical from beginning to end the work is top notch. Each crew was easy to work with- kept me informed - all-around great group of professional tradesman that I trusted. They cleaned up at the end of every day ! And were available for questions and accommodation for changes Office staff very friendly and helpful- there was an app that kept me up-to-date with scheduling and changes ! Thank you my room looks beautiful !

  • Review 30 (2019-10-22 - Rating: 5)

    Better Built Basements is a very well-run company. The remodel was professional, the people were courteous and friendly, and the whole project went along very smoothly from start to finish. We would absolutely recommend this company to anyone who wants the job done the right way. The staff kept us on track with what was being done and never missed a beat in the production cycle. High praise to all who work at Better Built Basement. I just wish we had done this years ago. It is absolutely beautiful! Well done BBB!

  • Review 31 (2024-11-20 - Rating: 5)

    Im an e-commerce writer with a long review to write. But Ill break it down in a nutshell here first:Pros:-Employees were always professional, neat and on time.-They do not use day laborers. We saw the same guys throughout the entire project. It was nice to know we wouldnt have random people in and out of our home each day.-Quality of the work was great-Jim obviously cares about his reputation and that trickles down to the workers. No corners were cut.-Prices were reasonable compared to other estimates we received.-They accommodated any changes we wanted to make during the process.Cons:-Any trade or contractor discounts they receive through retailers like Home Depot are not passed onto customers.-Communication was spotty at times during the process and we found that we had to be very clear and very direct when asking questions about pricing, brands, etc.-We didnt know who would be in and out of our home each day and opted for a porta-potty rather than allow people in and out. Several contractors we had met with would have provided one at no additional cost. Better Built charged us for it.Now for the details.Better Built finished our basement this past spring. They were the last company we had in to do an estimate. Given our experience with other contractors, we didnt have high hopes. However, they were great from day 1.For starters, they showed up to do our estimate, on time, in the middle of a snow storm. We were sure they would cancel, but nope! Color us impressed. During the time they were in our home for the estimate, they were professional, asked lots of questions, and seemed to care about their work and reputation. We found their pricing to be fair compared to the other estimates we had received. And it seemed as though we would be getting more for our money. We went ahead and signed.Between the time we signed and the start date, we had water come into our basement. They came out to take a look and evaluate what the issue could be (it was rot around our front door). Rather than shop around a front door, we felt confident enough to have them replace our door and fix any underlying issues as well.During construction, the guys showed up on time every day and followed the schedule to a T. They were neat, respectful and more than happy to offer their expertise whenever we had questions.We also decided to make some changes to the original design throughout the process. Better Built was great at accommodating these changes.The job was finished exactly when expected. Now, almost six months later, we are still pleased by the quality of the work. We love the space and will be using Better Built for future renovations.

  • Review 32 (2019-11-19 - Rating: 5)

    We hired BBB to do our basement remodel and were blown away by the experience. We decided to go with a basement-specific group as we felt they would be most efficient and knowledgeable. The entire BBB team were kind, thoughtful, and transparent throughout the entire process. They always showed up on time and left the house clean. They finished the large project earlier than expected and gave us additional recommendations on projects that we decided to take on ourselves. We couldnt have been more pleased with the experience and product and would highly recommend to anyone planning to remodel their basement.

  • Review 33 (2018-04-28 - Rating: 5)

    Better Built Basements did an awesome job on our basement. It is beautiful and we look forward to years of enjoying it.The process was strong too. They set realistic expectations, which were also fast, around when different work would be completed by and when the overall project would be complete. They did beat the established timeline. It was such a help to have them deal with all the different professions/trades in the completion. You could also check status on the builder app/software that they use (they grant you access).We also found it very helpful that they did this in very clean fashion... We can always easily go down and see how it was coming and not have to worry that it was under construction.We would use them again and would recommend to friends.

  • Review 34 (2019-10-22 - Rating: 5)

    We recently completed a project with BBB and are truly thankful for the quality of work they provide. They finished an unfinished portion of our basement, and tore down a large closet to build a bar. In addition, they installed a doorway in an upstairs room that had previously not had a door. The project took about 7 weeks to complete. Having work done on your home, working with contractors, etc can be an extremely stressful experience. Until the work is done you dont always know what youre going to get as far as the quality of the work, cost adjustments, people coming into your home, responsiveness, etc. Working with this company, none of those issues are a concern. I have had the pleasure of interacting with Randy throughout this entire process from start to finish. I am really impressed by not only how knowledgeable he is, but how cool, calm and collected he is about everything. There was not one detail or question that we brought up to him that fazed him or wasnt addressed. That being said, he also spent a lengthy amount of time assessing the details of the basement up front to ensure everything was accurate. Every single member of the team that took part in the construction was of the highest quality, professional and extremely respectful. The final product is outstanding. The bar was built from scratch and is stunning. There were no surprises at any step along the way, to include the final price. Everything was transparent from the beginning. Simply put, I dont see how you can do any better than BBB for any basement or home improvement needs. As I anticipate future work on the house, I will be returning to them in a heartbeat. Thanks again!

  • Review 35 (2022-08-23 - Rating: 5)

    Better Built basements was outstanding. The timeline they set up for us worked almost exactly as said. There were no delays. The work is fantastic and we are very happy the way I refinished basement looks. Everyone we dealt with was very professional.

  • Review 36 (2019-10-18 - Rating: 5)

    Basement Remodel It is hard to know where to begin in describing our experience with Better Built Basements. From start to finish, I have never had a better experience with a company. There are three things that I believe set Better Built Basements apart from other businesses: the people, the quality of the work, and the value. Our project consisted of installing a family room, bedroom, and bathroom in our unfinished basement. During the five weeks it took to complete this project, I lost count of the number of people who were involved and I can only remember a few of their names. However, what I do remember is the polite, professional, and respectful manner of each and every BBB employee. The work crews arrived on time, left on time, and left the work area cleaned at the end of the day. Everyone from management to the skilled laborers made themselves available to answer my questions, explain things, and address any concerns. And this may sound like a small thing, but everyone looked me in the eye when speaking with me. I never felt rushed or dismissed or that my requests were unimportant. I felt respected and valued as a customer and as a human being. Regarding the quality of the work, I can only describe it as exceptional. BBB has specialized teams, including people who are responsible for framing, dry-walling, painting, flooring, finish work, electrical, and so on. These are skilled, competent people who take pride in their work. Only high quality products were used in our project, many of which are specifically designed for basement installations. As I am something of a perfectionist, I can almost always find something that needs improvement or correction. However, at the time of completion, there was not a single problem or issue that needed to be addressed. As far as value, BBB’s estimate was similar to others we received from other reputable contractors. We selected BBB because we felt that what they had to offer in terms of expertise, service, and experience made them the right fit for us. From our initial consultation with the designer (Robert), during which we spent hours coming up with the perfect design for our space, until the final walk through, our experience was virtually seamless. And thanks to the production manager (Jake) and the office manager (Kaitlyn), communication throughout the process was clear, timely, and uncomplicated. The project proceeded exactly on schedule and was completed within the projected time frame. This is a company that clearly knows exactly what they are doing. And although they have probably done hundreds of projects like ours, I never had the feeling that this was “just another basement” for them. From the moment we signed our contract until the day of completion, our experience with BBB was outstanding. I cannot recommend them more highly.

  • Review 37 (2020-11-03 - Rating: 5)

    BBB completely finished my basement. They did an amazing job and finished well ahead of schedule. They were working during Covid shutdown and did a great job ensuring we felt comfortable with them in our house. All of their crews did a great job and were very knowledgeable.

  • Review 38 (2019-06-03 - Rating: 5)

    If youre looking for the best service, price, and dedication from start to finish then Better Built Basements is the way to go. My wife and I looked at several providers and were sold on Better Built from the 1st meeting. They took the proper approach to making a bare basement the ideal family room we wanted. They truly allow you to customize the basement and dont place you into a rigid system like other basement providers. The work was done ahead of schedule, on budget, and with post completion issues. Weve had the ideal basement we always wanted for almost six months now. This is truly the single best home improvement investment weve made in our home.

  • Review 39 (2024-03-15 - Rating: 5)

    A+++ They were on time, on schedule, courteous and professional throughout the entire process. The work was impeccable. I will be calling them for other jobs around the house for sure.

  • Review 40 (2020-05-13 - Rating: 5)

    I don’t even know where to begin in saying how happy we are with Better Built Basements. They were on time, fast, responsive, professional, and do beautiful work. Sometimes I get bothered when contractors have a million questions or reasons after the fact as to why something can’t be done...this is the third home we’ve owned, so we are used to that...Randy came in, told us what he could do, drew up a plan and told us how much it would cost! Working from home during covid-19, we didn’t have a lot of time to check in on the crew...they were quiet, courteous, in and out! Sometimes we didn’t even know they were there. They were kind and responsive to any questions we did have. The basement is GORGEOUS. We got more than we wanted. And I would use this company again and again...in fact, we will!

  • Review 41 (2020-08-12 - Rating: 5)

    This company is amazing. I have had the pleasure to experience several finished projects from this company and I cannot say enough good things about them. From a remodel to small projects, the company is responsive, and true to time frames which has made it ideal for me! Quality is amazing and they work hard to keep you happy and informed the whole way!

  • Review 42 (2024-11-11 - Rating: 5)

    Better Built Basements was fantastic to work with! They were organized, timely, and clean. Couldnt more highly recommend!

  • Review 43 (2021-10-07 - Rating: 5)

    Working with BBB was great. They were very forthright about the process and pricing from the beginning. We felt very comfortable with the design process and we’re able to have all our wants and needs taken into account. Once the construction process started, the project management website was incredible. The timelines and what to expect were all there. Communication with Robert, Ben, Kaitlyn and Jake was fantastic throughout.The finished basement exceeded our expectations and the entire family is in love

  • Review 44 (2021-02-08 - Rating: 5)

    BBB took our basement from studs to beautifully finished in five weeks. The complete transformation not only added comfortable, insulated useable space to our home, but certainly increased the financial value. We had received quotes from other vendors, and Jim landed in the middle. We selected him and his team given their expertise and professionalism. We appreciated their communication, timeliness, and best practice advice throughout the process. They used project plans, formal sign-offs, and proactive phone calls to demonstrate their planning & communication ability. Jim & Jake balanced our vision for the space with our budget constraints, and frequently consulted with us on the process. At the same time, his crew came and moved expeditiously (and safely during Covid) to minimize the disruption we had day-to-day. The end result has been a beautiful, bright, contemporary space that feels secure and well-insulated. Jim helped us to maximize our floor plan to include a small gym, play area, living room, office, and closet space. Highly recommend going with this team for a worry-free and no-regret upgrade. Its now one of our favorite places at home. Thanks, Jim & team!

  • Review 45 (2021-10-05 - Rating: 5)

    We had Better Built Basements remodel our basement and they did a superb job. From pulling proper permits to creating the custom barn door pictured… our experience was fantastic. We are thrilled with our new space

  • Review 46 (2021-05-13 - Rating: 5)

    Randy and his team finished room in the basement heping us convert the space into a gym. Amazing customer service, very reliable and accommodating. Excellent quality of work. We enjoying our gym every day and anyone seeing it just goes WOWHighly recommend the company but especially Randy from Suffield CT.

  • Review 47 (2022-05-11 - Rating: 5)

    We had our crawl space encapsulated. From the start of our project meeting with Chuck until the end was a true pleasure. I can not remember ever having a project that came out better than expected!

  • Review 48 (2019-02-02 - Rating: 5)

    Finished our basement for an extra room for the kids. Absolutely great experience and it turned out better than expected. Everyone we dealt with was very professional. We will use them again for other projects.

  • Review 49 (2018-04-27 - Rating: 5)

    Better Built Basements did a wonderful job with all of our renovation projects. We have used them multiple times and will not hesitate to call them for the next project!

  • Review 50 (2021-02-15 - Rating: 5)

    We recently finished our basement, and we couldn’t be happier. Each crew that came out was fast, efficient, did high quality work and were polite and respectful. I would highly recommend

  • Review 51 (2024-03-03 - Rating: 5)

    Such a good contractor. Very communicative and finished three weeks early

  • Review 52 (2018-04-01 - Rating: 5)

    Fast and efficient. Pretty much told them what I want they advised and quoted me. Got work done faster than expected and quoted. Great quality work

  • Review 53 (2022-04-01 - Rating: 5)

    Very happy with the experience. They did a great job, built exactly to my design and communication was very good.

  • Review 54 (2024-02-08 - Rating: 5)

    Better Built was awesome! They helped us reconfigure and design our entire basement. We have a nice relaxing entertainment space as well as a new workout area and laundry room!They are extremely customer friendly, communicative, and flexible.We plan to work with them in the future!

  • Review 55 (2023-12-06 - Rating: 5)

    Amazing work! The work they do is professional through and through. Truly remarkable transformations. Highly recommend.

  • Review 56 (2018-08-16 - Rating: 5)

    Amazing locally owned firm which Prides itself on its service, reliability and skill to fulfill every customers needs!

  • Review 57 (2018-07-10 - Rating: 5)

    Excellent workmanship and professionalism! I highly recommend Better Built for all your remodeling needs!

  • Review 58 (2020-03-31 - Rating: 5)

    Everyone that was involved did a great job! It was done quickly, efficiently, and with great focus on detail.

  • Review 59 (2019-10-23 - Rating: 5)

    Two years ago, I met with BBB Randy to add a bathroom on our second floor. Now, two years later, after having done such a good job on our bathroom, we have finished our basement with BBB, adding a bedroom, bathroom, bar, and theater. Our home was recently constructed by Toll Brothers. Making renovations to and matching the high quality to that of Toll brothers can be challenging at times. We were so fortunate to work with BBB and their construction quality. They make sure their customer receives exactly what they ask for and more. We have worked with Randy throughout the entire process from start to finish. He is very professional and always available to address your needs. They have good contractors and maintain the delivery schedule. Throughout the construction process, I never had to worry about anything. We love our basement, and are always receiving compliments on it! We are very thankful towards the entire BBB construction team for working on our project.

  • Review 60 (2019-12-23 - Rating: 5)

    Better Built Basements LLC renovated my basement this past summer, installing a full bathroom, bedroom (with egress window), office and finished common area.The project went very smoothly, with great communication and follow-up. Just about everything was done to spec and on the correct timeline. At the beginning of the project we were provided a schedule, and they met almost every milestone; the entire project was completed on time, including pulling the necessary permits and passing all town inspections.We had a few change orders during the project, and they were able to work them in and still complete the project within the original time frame.The communication was phenomenal. For each phase of the project we knew who was coming to the house when, who would be in charge if there was any issue, and who we could escalate to if there were concerns.I would highly recommend them for any project.Months later we are as thrilled as we were the day it was completed.Thanks so much to the team for our wonderful finished basement.

  • Review 61 (2022-08-29 - Rating: 5)

    Great quality and very professional. Very efficient and overall very satisfied. I would highly recommend.

  • Review 62 (2018-04-30 - Rating: 5)

    A great team of professionals who tackled every detail of the project from start to finish. I was extremely impressed with their coordination throughout each phase, excellent communication, and ability to stick to the timeline - they even finished ahead of schedule. They work within your budget, explore all options and ensure that youre delighted with the end result.

  • Review 63 (2018-01-29 - Rating: 5)

    Did a beautiful job on our basement and I would recommend to my friends and family. Thank you.

  • Review 64 (2017-10-04 - Rating: 5)

    Great work on our basement remodeling. HIGHLY RECOMMEND

  • Review 65 (2019-07-26 - Rating: 5)

    Great workers. Excellent work ethic!

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