Dowd Mechanical Heating & Air Conditioning

Photo of Dowd Mechanical Heating & Air Conditioning

Located in Bensalem, Pennsylvania

Address: 1327 Adams Rd STE F, Bensalem, PA 19020, United States

Phone: +1 267-777-8701

Rating: 4.9

Services

  • On-site services
  • Repair services
  • Appointment required

Categories

  • Electrician
  • Air conditioning contractor
  • Heating contractor
  • Plumber

Photos

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Comments

  • Review 1 (2024-11-21 - Rating: 5)

    We had a great experience with DOWD the technician Francis was awesome. He was professional, thorough, and respectful. We have been using their services since we bought our home in 2017 and have no plans to change. What makes the organization better is the great people that work there from the women I work with to book appointments to the technicians that come to the house. All in all a pleasant and pleasurable experience.

  • Review 2 (2025-01-03 - Rating: 5)

    If you’re looking to replace your HVAC system, I highly recommend DOWD MECHANICAL, HEATING & AIR CONDITIONING in Bensalem, PA. I noticed an advertisement for Trane HVAC systems offering 50 months of zero-percent interest, and DOWD was listed as an installer.I left a message expressing my interest, and within 24 hours, Scott Fisher contacted me. Scott was knowledgeable, attentive, and listened to my concerns. He came to my home, presented three options, and helped me make my decision.Because my old system frequently overheated, he scheduled the installation for the Monday before New Year’s. The installation team arrived on time and worked throughout the day. I’m particular about neatness and attention to detail, and Dimitri and his team exceeded my expectations.They went the extra mile by installing plywood flooring on one side of the heater, making it safer to work on without risking damage to the floor. All wires and cables were neatly tied, and every bit of debris was removed.From start to finish, everything was completed in less than a week. I couldn’t be more satisfied with the professionalism and quality of service from DOWD.Let me know if you’d like me to tweak it further!

  • Review 3 (2024-08-15 - Rating: 5)

    I want to recommend Dowd Mechanical for their excellent, prompt, and thorough service. Fran, the technician, was on time and explained everything as he was completing our checkup. It is not often today that you get this high quality, courteous, and professional service. We are so happy that we retained Dowd and I would urge anyone looking for heating and air conditioning to use them as well.

  • Review 4 (2023-12-19 - Rating: 5)

    The Comfort Consultant was honest and gave us good options. Helped choose the best choice for our house. The gentlemen that installed our new system were great. They did a great job, left everything clean and working properly. I have had no problems since. We will continue to use their services going forward. After the install Dowd followed up and submitted our PECO rebate. :)

  • Review 5 (2023-02-27 - Rating: 5)

    I couldn’t be happier that I chose DOWD to complete an installation of a new heat pump system. I previously dealt with the company for a few service calls, and they provided excellent service; therefore, I elected to have DOWD install the new system. Scott provided excellent consultation for both products they install and was responsive for all of my questions. As it pertains to installation, Ryan, the lead mechanic delivered a high-quality product. The attention to detail that he took when installing the unit is apparent; all wires are pinned to the unit in straight/vertical lines, all of the plumbing aspects follow suit, the humidifier is centered and level on the unit. During the installation, Ryan was teaching and mentoring the apprentice, which shows DOWD’s commitment to develop quality mechanics. At the end of the job, they ran through all of the various features of the smart thermostat, life cycles for the humidifier and air filter, and best settings. The day following the installation, the office completed my product registration with the manufacturer, processed my PECO high-efficient rebate, and scheduled my first preventive maintenance. With all that said, choosing DOWD was the right decision, and I couldn’t be happier with my new system.

  • Review 6 (2021-08-19 - Rating: 5)

    After moving in to my new home & figuring my ac unit was completely busted I contacted Dowd Mechanical. Within a few days I was able to have a brand new system installed. The install team arrived on time and they were very professional & knowledgeable. The install was done in a few hours & was very clean & neat. Great experience overall I would definitely recommend this company to anyone.

  • Review 7 (2024-02-22 - Rating: 5)

    I think his name was Ishmael (could be wrong) arrived before 9 am AWESOME!!!!He explained everything in great detailBecause he had to change up the layout a bit The work was amazing… no mess left behind

  • Review 8 (2021-03-02 - Rating: 5)

    Scott F. came out to provide me with an estimate and answered all of my questions. There was never any pressure to sign any papers or go with a certain brand or model furnace/ac unit. I wasnt in a big hurry to have my system replaced as my 27 year old Carrier system was working fine, but it was on borrowed time. However, I think I decided to move forward on a Wednesday and the following Monday everything was installed.Terence and Ish came out to do the install and Ish (This guy is a warrior) was installing the AC unit outside in near blizzard conditions while Terence took care of business inside installing the furnace. I had a whole house humidifier installed also and so far everything is working just fine. As a matter of fact, the furnace made a suspicious noise the first time it started up which went away almost immediately and I was fine with it, but Terence ordered a new inducer motor and had it replaced the next day just to be sure. These guys definitely want to make sure that the customer is satisfied and arent happy unless you have a solid working system in your home. A+ from me for Dowd Mechanical.

  • Review 9 (2024-05-22 - Rating: 5)

    After 45 years with my hvac person who now is done working i had to find someone who is reliable and good. for over 2 hours investigating this company was one i chose and boy i was so correct. the office is professional. they gave me immediately service and serviceman named Austin complete professional explained everything in detail and they repaired unit to my satisfaction. also bought agreement it was worth it. now i see why they get a lot of possible reviews and i glad they are now my new hvac company.Barry R

  • Review 10 (2022-10-10 - Rating: 5)

    This was a complicated Split System HVAC installation between two floors, down through an inside wall, then through minimum inside conduit to the outside HVAC unit. The DOWD team did a great job of working through the installation challenges to optimize operation, and the curb appeal, of the HVAC system both inside and out. The site manager was a great team leader, working shoulder to shoulder every step of the way with DOWD’s experience technicians, while always taking care of my customer questions. It certainly was one of the best contractor experiences I’ve ever had.

  • Review 11 (2020-11-07 - Rating: 5)

    This is an update on my review from a year ago. If I was able to go above a 5 star review I would. Mike McCarty has been helping us with our HVAC issues from the first time we called DOWD and has been the most caring and professional individual we have worked with. Today we had a new system installed. Dimitri and Mike (not McCarty) installed the system and displayed the epitome of professionalism. They worked diligently from 8:50 am to 7:30 pm to ensure everything was done CORRECTLY! This company should take pride in hiring the quality professionals that they do. If you are in need of anything HVAC related do not hesitate to call DOWD. They are definitely the best in the area and we can’t thank them enough for everything.

  • Review 12 (2021-08-22 - Rating: 5)

    Technicians and installers were very professional and explained everything. The job was done in a timely matter. They cleaned up after installation. AC unit is working like a charm, No complaints at all. Definitely would recommend Dowd Mechanical to friends and family.

  • Review 13 (2023-12-22 - Rating: 5)

    Thanks to all at Dowd-Fox. Chris the service rep was here on time. He was professional and efficient. He explained everything he did regarding our heater system check-up, made sure we were using the correct size filters, checked the thermostat control, did an air quality check and more. Its a good feeling to know our system is ready for what this winter may bring.

  • Review 14 (2024-04-02 - Rating: 5)

    My heater install when great. It was done very professionally, the two services technicians were great, very polite, pleasant, knowledgeable and helpful. I would recommend Dowd to anyone who needs AC and HVAC work

  • Review 15 (2024-09-13 - Rating: 5)

    I can’t thank Scott F for recommending his company enough for providing outstanding quality service. Matt B., who attended to the task today. He was on time, friendly and extremely knowledgeable concerning our AC unit. I am grateful to have had his skill and expertise when answering our questions. We made the best decision choosing Dowd!

  • Review 16 (2023-09-08 - Rating: 5)

    Dowd Mechanical heating and air conditioning is an awesome company. They are all the above good quality,professional,responsive, on time. They are also very informative and very clean. They let you know everything and when they are done they take the time to go over the unit and the work they have done. They clean after themselves and take their trash when finished. The technicians are very professional. I really 100% recommend this company for your heating and air conditioning installations and other services. I am very happy and pleased with their work. They get 10 stars from me.

  • Review 17 (2023-12-26 - Rating: 5)

    I have been using Dowds since 2011. They installed, our AC, gas furnace, and a mini-split in our garage. A last minute problem with my thermostat brought out them out promptly the Saturday before Christmas to repair. Great company, great employees, great customer service.

  • Review 18 (2024-04-23 - Rating: 5)

    Highly recommend. I needed a new HVAC system, inside and outside. The installer Dimitri McCoy and his partner arrived on time, were very professional and pleasant. The installation went very well.Dimitri was very detailed and precise with the installation of the inside unit. He wanted to make sure it was right. They worked a long day and then Dimitri came back to finish up. Dimitri reviewed the inside unit with me, all the parts, how to change the filter and marked things to help me remember.I can’t say enough good about the professionalism and knowledge of this team.

  • Review 19 (2023-12-21 - Rating: 5)

    We switched from another company to Dowd because the service we were getting was not satisfactory and the work was very questionable. Switching to Dowd was the right move! Our tech, John, arrived on time and was extremely thorough and informative during his visit. He made many of the issues from the other company right and he was communicative the entire way. I am thrilled we switched to Dowd and finally have peace of mind that our unit is being taken care of. Thank you!

  • Review 20 (2023-09-28 - Rating: 5)

    I highly recommend this company. I chose them to install a new HVAC system after interviewing several other companies this past spring. Work was 5 stars. This included 1st year free winter and spring maintenance. When I called to schedule for my winter service, their scheduler, Jeannine, was one of the BEST customer service reps I’ve ever spoken with. 5 stars for her, as well. Matt was the service person who came out to do the maintenance. 5 stars for him, as well! Dowd covers all the bases from their free estimate, installation, and customer service/ maintenance! I’m happy I chose them!

  • Review 21 (2024-02-26 - Rating: 5)

    My technician John Schulz was very professional, and knowledgeable. He was able to diagnose and repair my furnace very quickly. The entire repair process was completed very cleanly and to my complete satisfaction. Would 100% recommend to everyone.

  • Review 22 (2023-01-18 - Rating: 5)

    I had a water heater installed in my home by Dowd Mechanical. Scott, the estimator came to my home and gave us a fair price and explained all details of the installation and options.The installation was professionally performed by Ishmel and Hugh. The water heater was relatively straightforward to install, but the expansion tank was a bit more of a challenge as there was not a lot of room above the water heater due to pipes, walls ext. The attention to detail and time spent to do the job correctly was very much appreciated, and the job turned out great. And yes, they even wore booties to protect my carpet and flooring, and left my home as it was when they arrived. I even received a follow up phone call the day after the job was completed by the office. Thank you to these awesome technicians, Scott and Dowd mechanical!

  • Review 23 (2024-05-10 - Rating: 5)

    Dimitri and Chris were excellent workers. They were on time, they protected the floors from our entrance to the basement and kept us updated as to what they were doing. The left the work area immaculate. We could not have asked for a nicer more efficient team.

  • Review 24 (2023-10-16 - Rating: 5)

    Dowd has 5 stars for a reason!!! They completed the job in 2 days. They are on time, professional, and clean up after themselves. Installation was pristine. Everything was checked prior to leaving. All around excellent company and installers. I have NO reservations recommending them.

  • Review 25 (2022-08-25 - Rating: 5)

    We started using Dowd about 7 years ago after moving into our new home. A co-worker recommended them and we have not been disappointed. Our system was old even then, but they were able to do repairs as needed over the years. This year we decided to replace the system before it went out, and after getting estimates, we chose Dowd to do the replacement. Everyone we spoke and worked with was professional and courteous - from setting up the initial estimate to the installation (which they were able to schedule right before another heat wave hit). The team showed up bright and early, and by about 4pm everything was up and running. They went over the new system, the new thermostat, all the paperwork, and answered every random question. They even went room to room to make sure cool air was coming out of all the vents. I highly recommend Dowd for any of your heating and cooling needs.

  • Review 26 (2023-07-24 - Rating: 5)

    Dowd was recommended to me by a co-worker. Our heater fan stopped working. Even though I was not an existing customer of theirs they came out quickly order the part and made the repair quickly. I did check and their rates were fair. Ever since they have been doing regular maintenance on our system. They are always informative prompt and very polite. I would highly recommend them to anyone in need of any service they offer.Elaine Slook

  • Review 27 (2019-07-30 - Rating: 5)

    Scott came out to me on a Sunday morning to look at my AC unit. I knew I needed a new system as the one I have is 25 years old. Scott sat down with me to go over the options both with the system to choose and the ways to pay - all with no pressure and good information. They have a zero interest financing option right now which was incredible and offered a 5% discount if you pay in full. I also liked that they have been around as a company for a long time and have marked trucks - seems trivial, but there are a lot of shady businesses out there. I left a message for Scott later that day with my decision to get a new unit and he was back out with the proposal on Tuesday. The unit was in by 5pm on Friday, so less than a week total turnaround which I could not believe - especially during a heatwave. Scott told me that his team have been working late to make sure they see customers as soon as possible and that their answering service is always ready to take a message. The two guys that did the installation were great. They cleaned up well and even went into my attic to open up all my ducts which I have not been able to figure out myself since buying the home a year ago. My neighbor got a new unit from Dowd previously and they told me that their experience was also great and that they have been very happy with their unit since its installation. Installation comes with 1 year maintenance and is affordable for maintenance once that free year is over. Highly recommend.

  • Review 28 (2023-08-21 - Rating: 5)

    Had a new Trane heater and AC system installed in October. Scott, our estimator was awesome. Mike Suder and his crew were professional, polite and clean.Howard came out on 8/17 for our maintenance check up. He was on time, professional and friendly. Would highly recommend Dowd!

  • Review 29 (2022-07-26 - Rating: 5)

    We used Dowd to install a new heater, AC unit and hot water heater. They offered 0% financing with a credit card company which was an easy process. This allowed us to space out the payments with no interest.The installers were very clean and took their time to create as little mess to our property when rerouting duct work and Installing the new location of our equipment. They were very knowledgeable and explained everything on detail.It’s been over a year and we have since signed up for the maintenance contract with Dowd and they are always on time, friendly and professional.I have referred them to friends and family that have used them for everything for service to heater replacement.We had our senior citizen parents use them so that should tell you how highly we think of the company.

  • Review 30 (2021-11-05 - Rating: 5)

    I have been a customer of Dowds for many years and they are consistently top notch. The technicians are always friendly, polite and professional. They arrive on time, do their work quickly and use the newest technologies to accept payment. I receive receipts quickly by email. They went to bat with a manufacturer for me when there was a warranty issue, and it was resolved in my favor. Dowd has installed a new heating and cooling system and a new water heater and I intend to continue as a customer. Highly recommend.

  • Review 31 (2022-12-28 - Rating: 5)

    Dowd Mechanical was excellent in response to my heater being down. The tech came out next day and thoroughly evaluated the unit and repaired the issues. He explained everything to me and went the extra mile to ensure a great customer experience which is really rare these days! Thank you for the great service I will be using them for future needs. Highly recommend

  • Review 32 (2024-03-19 - Rating: 5)

    Very happy with service technician. Incredibly professional and thorough (and polite). Reassuring to know that Dowd is just a phone call away should I have issues with my HVAC system.

  • Review 33 (2022-10-14 - Rating: 5)

    We have a Goodman heat pump manufactured and installed in 2019 (new construction). Have had issues three months after purchasing the home. Fast forward this year, A/C was running but not cooling. Then heat stopped working in the Fall. Contacted Dowd and technician John came out. He fixed the issue and was professional, intelligent, and kind. Seems like a nice and honest man. No complaints. The office ladies are also pleasant when you call. Thank you very much.

  • Review 34 (2023-03-15 - Rating: 5)

    Our heater stopped working and Dowd Mechanical was able to send someone and fix the issue the same day. The technician was friendly, explained exactly what the issue was, and fixed the problem after getting a new part. The job was done quickly and we have no complaints. Weve used Dowds since moving into our home in 2006 and have always been happy with their service and expertise.

  • Review 35 (2023-03-09 - Rating: 5)

    My recent experience with Dowd Mechanical Heating & Air Conditioning was easy and professional. My repairman came on time and made the repair. But, he also took time to explain the reason for the system challenges and what exactly was repaired...IN LAYMANS TERMS. Dowds prices are reasonable and the service is top-notch! Ive been working with them for 20+ years and they never disappoint.

  • Review 36 (2022-09-23 - Rating: 5)

    I experienced this company for the 1st time when I bought my home and required a new AC/ Heat system 15 years ago. As the years passed through regular maintenance, you develop a friendship with them and know everyone on a 1st name basis.Recently I had a small repair, last minute and the OWNER Joe came out to my home and not only did he fix the problem, we shared a cup of coffee and he didnt charge me a dime. In my humble opinion, family owned businesses these days are the only way to go and the customer service which is NON EXISTENT anymore, but not with Dowds. They go up and beyond any expectations, clean, respectful, and not only do you feel a comfortable 8friendship, they become family!!+I cant say enough AMAZING things about this friendly, family owned business and I wish them continued success in abundance!!Thank you Dowd family!!+

  • Review 37 (2021-08-22 - Rating: 5)

    What a great experience I had with Dowd Mechanical. The technicians Mike S. and Jim were professional, courteous and very attentive to my needs. They worked clean and quickly. they took care of all my needs and any issues that arose. They even made sure my dog didnt escape through the gate as they had to install things outside. Scott Fisher was also great when he came to our house and did the estimate for replacement of our AC & Heating units. He explained everything in detail and I feel gave me a very fair estimate. I will use them for all my heating and air conditioning services

  • Review 38 (2022-06-15 - Rating: 5)

    We purchased our HVAC system from Dowd in September 2019. Scott explained everything, and the installation was excellent. Since the installation, we have annual maintenance visits scheduled in the Spring for the AC, and the Fall for the Heat. Dowd has great customer service, both in the office, as well as the technicians. Matt was recently here for the Spring AC check up, he explained everything, and made sure the system is operating optimally. Thanks to the Dowd team for such great customer service!

  • Review 39 (2022-10-21 - Rating: 5)

    Great people to work with! Quality work. 0% apr financing available is a huge plus. Highly recommended. Big thanks to Scott Fisher for being professional and responsive

  • Review 40 (2023-10-04 - Rating: 5)

    Matt came out and did our first maintenance call approximately 4 months after Dowd installed our Central A/C and Heating system. Very happy with the system, installation and service weve received from Dowd and specifically Matt who also was involved in the initial install

  • Review 41 (2021-01-17 - Rating: 5)

    I recently had a new oil furnace installed by Dowd, and I am very pleased with their work. Terence was my main point of contact, and he was very helpful in suggesting the best furnace for my home with no pressure to purchase. He was friendly and always quick to respond to any inquiries I had. Mike and Dimitri installed the furnace and they were great as well. They were as quiet as they could be while here, and cleaned up everything when they were finished. Everyone was professional and courteous, and Shonda in the office was also very friendly and helpful. I would definitely recommend Dowd!

  • Review 42 (2018-04-16 - Rating: 5)

    I highly recommend Dowd Heating & Air Conditioning. Our heater failed in the middle of winter and they were quick to respond to the situation. The technicians were friendly and efficient. Their workmanship was impressive, as they worked hard from the time they arrived until they left, completely focused. I especially appreciate them taking the time to explain everything about the new system as well as the maintenance, in a way that I could really understand. They kept everything extremely clean requiring no additional clean up for us once they finished! The owner, Joe Dowd, is a great guy who runs a great business. Honest and professional. Thank you for your service!

  • Review 43 (2022-03-23 - Rating: 5)

    Weve been using Dowd for years and are very happy with the service we receive. On our most recent service call our technician, Jim, arrived on time and quickly identified the problem and discussed our options. We appreciated Jims candid advice and that he treated us like longtime friends. Several days later we received a personal follow-up call from Mr. Dowd Senior. From the initial service call to the follow up, Dowd always makes sure that they have satisfied customers.

  • Review 44 (2023-01-12 - Rating: 5)

    We used Dowd recently to install a new heat pump to replace an old oil furnace. Scott, provided us with quotes in a timely manner and answered all my pre-purchase questions. Installers (Mike and Ryan) as well as their other techs have all been polite and professional. The system we chose was not cheap, but I believe the best on the market. Overall, very pleased by this companies responsiveness. The new heat pump has kept a very consistent even temperature throughout our home (not the big swings in temperature we had with our furnace). Looking forward to all the money we will be saving on our energy bills.

  • Review 45 (2024-04-15 - Rating: 5)

    I just had preventative maintenance performed today on my heat pump system. The maintenance was done by technician, Austin Geller. He was very professional and polite. He explained everything to me and answered my questions. I would certainly recommend him and Dowd Mechanical Heating & Air Conditioning.

  • Review 46 (2023-12-05 - Rating: 5)

    I have been getting service on my unit annually by Dowd and was always satisfied. This visit did not disappoint as the technician was neat, very knowledgeable and just a very nice young man.Matt was very informative and gave me tips on how to maximize my unit’s performance, both in winter and summer. Matt performed the maintenance and informed, at every step, what he had done and what was next. Thanks Dowd, and Matt, for a pleasant service visit.

  • Review 47 (2019-03-04 - Rating: 5)

    Finally had to make the decision to trash the old systems and bring in the new. I had several mechanical companies come out to assess our situation, discuss options, including getting their take on high efficiency units and whether or not they were right for us. Dowd set themselves apart from the rest. They were honest, provided a fair quote, and I felt comfortable selecting Dowd to do the work. Their office staff was very diligent in returning calls and providing additional information when I requested it. The installation took 3 days due to having 2 separate full systems. The installation team was very personable, took time to answer questions and made sure I fully understood the system and the electronic thermostats. The quality of work looks very good and the cleanup after the job is exactly what you would expect. I would not hesitate in recommending Dowd.

  • Review 48 (2019-01-11 - Rating: 5)

    Will definitely use Dowd again. They were able to come out to clean my heater within 2 days of calling and were within the time frame they provided. Scott was polite and efficient and gave his honest opinion of what to do with my aging heater. Received a follow-up courtesy call the next to make sure everything went okay. Diana gave me more advice about purchasing a new heater and when the best time to do it is to save money. I recommend them to anyone in the area.

  • Review 49 (2022-03-15 - Rating: 5)

    Very happy with the level of service provided by Dowd. Our furnace fried in the middle of winter and we needed a whole new system installed. Dowd was very responsive and they worked around my schedule. They quickly diagnosed the issue and provided the estimate. I didnt feel like I was being upsold (which is a huge turnoff!). The day of install, the service men showed up on time and performed the work quickly and efficiently. They were very considerate of the fact that I work from home...they even texted me if they needed to come upstairs as to not interrupt me (or make the dogs go nuts!). They also called a few days after install to make sure I was happy with the work. Very, very pleased and would highly recommend!

  • Review 50 (2022-10-14 - Rating: 5)

    Dowd has done a great job on our maintenance over the last few years. Very professional and efficient. I appreciate that they give reminder calls for the summer and fall maintenance. Our last visit was with Matt and he was super friendly, professional, and fast! I would definitely recommend!

  • Review 51 (2021-09-09 - Rating: 5)

    I have been using Dowds Mechanical Heating & Air Conditioning service since 2007 when they put in my heater and AC unit. They are responsive & have wonderful employees like Mike. He did a fantastic job yesterday when my AC went out. He checked everything to ensure it was just the one issue. Joe guarantees the work & is the kindest, hard working person I know. I refer them to everyone & will only use their services as it’s done promptly, professionally, with kind employees, & guaranteed work. If I could give them a 1,000 stars I would. I love them and if you haven’t used them you really should they are the BEST!!!!!

  • Review 52 (2023-10-04 - Rating: 5)

    Called Dowd to schedule annual maintenance. Tech was not able to get the system started due to a a problem, but quickly identified the issue and was able to get a part and complete service the following day. Have used Dowd in the past and will continue to do so based on many good experiences!

  • Review 53 (2021-09-23 - Rating: 5)

    Mike, Matt and Paul installed a brand new Furnace and central AC system in our home yesterday and I was so impressed. They were on time, professional, and worked hard the entire day. When it was complete they cleaned up everything and showed us how everything works and said if we have any questions or issues to give them a call. I will definitely recommend Dowd to friends and family that need any related work done in their homes.Update: my house flooded and my new furnace was ruined and my water heater also broke so I called Dowd to come back and replace these units and again they were awesome! Scott made sure to make my install a priority since I was living without hot water and my techs were Matt and Ish, two of the nicest professionals I have ever met! Thank you guys!!

  • Review 54 (2024-04-08 - Rating: 5)

    John was wonderful. He found a small gas leak at the union of our tankless hot water heater. He tightened the union and no more problems. Previously we had smelled a wift of gas occasionally and had it checked by PSEG and a previous tech who said nothing was wrong. Thank u and kudos.

  • Review 55 (2024-04-18 - Rating: 5)

    Everyone on staff is easy to work with, pleasant and responsive. Joe (technician) did a great job, explained everything, and made the experience very pleasant. Highly recommended!!

  • Review 56 (2022-08-24 - Rating: 5)

    Contacted Dowd Mechanical when my AC busted and they were here the next day. Terence walked me through everything and was very informative. The next week I had my AC replaced and had a complimentary service maintenance the next year. Matt was also extremely helpful. 10/10 rating will use again for dryer vent cleaning. Extremely thankful for their helpfulness and service.

  • Review 57 (2018-06-20 - Rating: 5)

    Weve been using Dowd for various heating and AC throughout our practice and they have always been great! Whenever we call with an issue they are always available either same day or next day. Their estimates are accurate and they do work quickly and efficiently. Scott is usually the one that comes to see us and hes very professional and friendly. Weve been very happy with them and highly recommend them for heating and AC needs!

  • Review 58 (2018-12-28 - Rating: 5)

    It was time to bite the bullet and invest in a new heating and air conditioning system as well as a new hot water heater. We had used Dowd for minor repairs before and were very pleased with them so we asked them for an estimate. They gave us a great deal and were able to fit us in within a week. The weather on the day of our installation was miserable....rained all day. Scott and Terrence not only did a great job with the installation, they were a pleasure to have around. Nice guys with great senses of humor and not one complaint about being in and out of the rain. Would definitely recommend them.

  • Review 59 (2018-10-17 - Rating: 5)

    We have used Dowd since last spring since we lost our old air & heating repairman. Last year we had an emergency on a Sunday & a friend said her neighbor used Dowd so I looked them up & decided to call them. They were very responsive & came out that day. After they fixed the problem, I asked about an annual contract. I got the information & a couple weeks later, called to set it up. Terrence was just here for my renewal checkup of the system & I have to say that they have been extremely honest, kind, thorough & go out of their way to help. The follow up is exceptional including Diane in the office. We are very pleased with Dowd & feel like we have known them for years. We are very happy we found such a good company to work with. Thank you all.

  • Review 60 (2019-08-01 - Rating: 5)

    Our AC wasn’t working correctly, so we called Dowd as first time customers. We were thrilled with the speed, professionalism, and quality of service. We couldn’t get over how nice everyone was, even People weJust spoke to on the phone!We needed a brand new condenser unit and they got it out to us ASAP. John from Dowd came out to install it and did a great job and was nothing but courteous with both me and my wife. We were very impressedwith Dowd. They’ve just made committed customers of us!

  • Review 61 (2022-01-18 - Rating: 4)

    I was experiencing issues with lack of heat in my second floor radiators. Did not know who could address the issue. Went on line and found Dowd. Took a chance and gave Dowd a call. My call was received by a charming gracious lady who scheduled my appointment. At the appointed time a Dowd technician, Jim came, quickly identified the issue, parts were ordered and Jim returned in a timely manner and now my second floor radiators are as warm as toast. I will definitely use Dowd for all my hvac in the future and hopefully Jim will return to again trouble shoot. I highly recommend Dowd. I believe you will receive courteous, professional and knowledgeable service to address any issue you may be experiencing.

  • Review 62 (2018-06-15 - Rating: 5)

    I was quite upset when I realized I had to replace my air conditioning and heating unit. Joe when he came to give the estimate was straightforward and helpful. He explained what was necessary very clearly and professionally. In addition Diana was very reassuring whenever I called with an assortment of questions. The service tech in charge of my job worked very well, did not waste time, and explained what I needed to know very clearly. All in all it was a good experience and I would be happy to recommend Dowd.

  • Review 63 (2019-12-23 - Rating: 5)

    Ive never experienced the kindness that Dowd has bestowed upon me. I have deep sincere thanks to the owner for paying it forward and helping me with getting my heating system fixed free of charge. Im truly grateful and its restored my faith in humanity. Im a single homeowner and have had a lot of difficulty keeping up with what goes along with it and this just helped me out more than I can express. Wendy at the organization is also incredibly kind and follows up with everything. I will recommend them to everyone I speak to going forward. Thank you again. Sincerely Beth Peters

  • Review 64 (2022-06-02 - Rating: 5)

    Dowd installed a new AC system for us last summer and they did an excellent job! Our AC died two days before our vacation. They came out quickly to give us an estimate and worked with our schedule. They were here to install the day after we arrived home from vacation. They helped us with 0% financing as well.

  • Review 65 (2019-03-05 - Rating: 5)

    We woke up on Saturday morning with no heat. Dowd was able to get a service tech out to us before noon and after reviewing our options, had a salesman back out to us the same day to discuss replacing our 31 year old unit. The work was completed 2 days later on Monday and weve been living in comfort ever since. Mike and his helped were great with the installation and very clean. Aside from the unplanned expenses of replacing a 31 year old unit, we couldnt have had a better experience with Dowd.

  • Review 66 (2021-10-27 - Rating: 5)

    If you are looking for a heating and air conditioning service company, I highly recommend Dowd. Every department is focused on customer service. Their technicians are experienced and very knowlegable, answering all my in questions in detail. I have had a heating system installed, and regular maintenance visits. On a recent maintenance call, the tech measured the air quality in my house, and showed the levels to be borderline high. Although Jim recommended an Air Scrubber, I did not feel pressured to buy it. Since I suffer from allergies, I opted to get one, which was a quick installation in the duct. The air quality will be checked again in the spring, when I expect to see more healthy levels.Overall, Dowd offers the highest quality service, which is often hard to find.

  • Review 67 (2017-11-02 - Rating: 5)

    Great service!Scott M came out to fix my heater. He was friendly and courteous. He arrived on time and quickly fixed my issue.The price was reasonable for the work that needed to be completed. I will definitely be recommending Dowd to my family and friends!

  • Review 68 (2021-09-28 - Rating: 5)

    This is an excellent company. The employees are all wonderful. I called snd emailed several places and Dowd was the only company to ever reply back to me. I scheduled an appointment with Scott from Dowd and could not have been more happy to have Dowd replace my heating and cooling. The 2 gentleman that installed the heating and cooling system could not be ant better and wee excellent. I had to have my programable thermostat replaced and he was wonderful bi am so glad that I have Dowd. Thank you

  • Review 69 (2021-02-26 - Rating: 5)

    We have been using Dowd for repairs for a couple of years now on our old system and decided to use them to install a much needed new HVAC system. It was yet another great experience overall. Scott helped us choose the right system for our home and made recommendations to fix some issues with our previous install with very fair pricing. Likewise, Mike and Dimitri did a fantastic job with installation. They were professional, thorough, and extremely clean. Shonda then assisted us in getting our PECO rebate after the install. It was a seamless process from start to finish. We are so happy to have an HVAC system we can rely on and will not hesitate to call Dowd with any issues we have. We recommend Dowd to all of our friends and family as well. Thanks again!

  • Review 70 (2022-03-24 - Rating: 5)

    Dowd Mechanical came out same day as my service request and diagnosed the issue within an hour. The tech offered advice on how to keep our heating system running efficiently by keeping all vents open and with changing filters more often. Very informative and our unit works perfectly now. Very pleased. Dowd 100% reliable.

  • Review 71 (2021-10-26 - Rating: 5)

    I contacted Dowd for a seasonal service. Immediately before the service our AC went out. I called and informed the office of our problem. The staff was extremely helpful and scheduled the technician to come out earlier and prepared him for the issues I described. He was able to quickly diagnose it as a bad capacitor, which he replaced with one he had on hand.Jim the tech was very professional and was knowledgeable about all the equipment at our home. In addition to correcting the AC and heating issue, he ran an air quality check of our system and explained the readout data to me. He needed to drill some holes in the venting to test for the temperature and air quality and when complete, covered all the evidence of that work.I have used Dowd and several other HVAC companies for other properties. I highly recommend Dowd for all related services and use them for my home property exclusively. They are honest, reliable and consistently well trained.

  • Review 72 (2021-10-23 - Rating: 5)

    Very professional organization. Timely with their appointments, knowledgeable and communicative. They installed a new HVAC system for us 4 years ago and have been servicing them each year since. I then had them replace our hot water heater 2 years ago. Again, great service. I highly recommend DOWD Mechanical for their fair prices, good value and professional approach.

  • Review 73 (2022-07-15 - Rating: 5)

    The entire Dowd team couldn’t have been better! Scott was thorough, personable, and honest when initially providing the quote for work. The installation team installed 2 units for me ahead of schedule and were professional, clean, and very knowledgeable about the products and installation. I can’t recommend Dowd enough!

  • Review 74 (2021-12-08 - Rating: 5)

    An update to my review of last year. Dowd continues to provide excellent HVAC support to our home. Weve had a maintenance contract with Dowd for a number of years, and they have provided consistently excellent service so that we are confident going into the winter or fall season that our systems will perform to their max. On one occasion our furnace blower died, and we called Dowd to come out and they immediately had a tech to our home, diagnosed our issue and replace the dead part. Heartedly recommend.

  • Review 75 (2022-02-11 - Rating: 5)

    We’ve been using Dowd for the past couple years for our HVAC maintenance and we’ve also had them troubleshoot our hot water heater. All the techs that have came out have been great. They are very professional and are willing to answer all your questions. We couldn’t be happier with their services!

  • Review 76 (2019-12-13 - Rating: 5)

    Dowd came out to service my heating system for the winter. They showed up on time and the technician Scott gave me a call to let me know he was in his way. This was the first time that we had our heater serviced with our new home and Scott was very helpful and thorough. He explained our system to me and answered all of my questions about the heater, filters, and the thermostat. I highly recommend them.

  • Review 77 (2021-09-03 - Rating: 5)

    Weve used Dowd for both our previous house and our current house. They are highly professional, honest and have gotten the work done the same day (both new installs and repairs). In particular, Paul has been outstanding in helping us. He walked us through all of our issues and made suggestions for improvements in the future. Dowd is certainly a 5/5 star operation.

  • Review 78 (2022-05-12 - Rating: 5)

    Dowd is a very professional company. They installed my equipment last April and it’s worked perfectly since. Had my spring maintenance the technician Matt was great, very thorough and explained everything he found and did. Highly recommend them

  • Review 79 (2021-06-09 - Rating: 5)

    I just had a ductless system installed in what I thought would be a complicated install but due to the extraordinary professionalism, experience, and expertise, starting with Scott Fisher-Mike and Matt turned my project into a breeze. They were extremely punctual, clean, detail oriented, and insistent on making sure the customer was satisfied. If I had not made it clear, I am extremely satisfied. It is not too often that I receive the kind of attention to detail from a company that was delivered by Dowd Mechanical (Mike/Matt). I would recommend them to anyone in a heartbeat and I would gladly use this company again. Thank you Dowd Mechanical

  • Review 80 (2019-02-22 - Rating: 5)

    Dowd installed our heat pump system years ago and have exclusively serviced it since. Theyre always very responsive and professional. Most recently, we made an early evening call because we had no heat. Terence came right out and was able to troubleshoot and correct the issue. He was both very thorough and friendly. Great job, Terence!

  • Review 81 (2019-09-26 - Rating: 5)

    Dowd was wonderful to work with! They were able to come out within 24 hours for a service call and explained everything to us in detail. They were also able to install a new heating unit in a very small, difficult space which made the installation much more complicated. Mike and Ish spent the whole day making sure everything was perfect with the unit and installation and were extremely professional, courteous, and nice throughout the process. Thank you again!!

  • Review 82 (2022-02-14 - Rating: 5)

    We always can rely on Dowds in our time of need, for servicing our HVAC system and unexpected problems that arise. Recently needed to replace a water heater that was leaking. Called, and they returned my call quickly, came out and installed a new hot water heater within a few hours. They are polite ,professional, and they appreciate your business and we appreciate theirs .

  • Review 83 (2018-03-30 - Rating: 5)

    Let me say that Dowd provided a first class experience all the way around starting with the owner Joe who answered all my questions when we were deciding who would get our business. The techs worked late on the first day to get the heat pump and new hot water heater up and running. Both Scott and Steve are aces and they followed up the next day to clean up some odds and ends they were unable to complete on the first day. When they had finished up, Scott explained how the new system worked and what we could expect from it. They were very clean and very professional throughout and I cant recommend this company enough. If youre in the market for a new system, definitely give Dowd a call. Thanks to everyone at Dowd HVAC!

  • Review 84 (2019-02-06 - Rating: 5)

    Our technician Terrence that came out was phenomenal! He was very very knowledgeable and super helpful when it came to specific questions and giving advice about our heating system. He also did the pleasure of testing to see if the humidifier was working and checked every vent in the house to make sure the hot air was running through (that I previously Had a few issues with). Within a couple of hours he was able to get our heater running in no time. Very VERY much impressed with the service that Terrence provided. His honest opinion reassured us that he was there to fix our problem without putting anymore strain on our pockets. I would most definitely recommend DOWD Mechanical Heating to a friend, and I will!!

  • Review 85 (2022-01-14 - Rating: 5)

    Our boiler broke. We called after hours. They returned our call promptly. They gave us a visit time and we’re on time. The service gentlemen was knowledgeable, engaging, and very personable. We would definitely use them again. We have even met mentioned their names to other homeowners already. Something about great costumer service. Just goes along way.

  • Review 86 (2021-11-16 - Rating: 5)

    I use Dowd for 2 properties and I am extremely satisfied with their service, price, and most importantly the quality of the work performed. And the follow up calls are very professional and appreciated. Dowd Mechanical Heating and Air Conditioning earns 5 🌟 and I would highly recommend!

  • Review 87 (2021-11-17 - Rating: 5)

    Dowd is always very responsive to our heating and air conditioning needs. They perform a thorough job with their maintenance service, and on two occasions this year along, were quick to respond when our system needed repairs. We are very happy with the company, and look forward to continuing having them service our heat pump units.

  • Review 88 (2018-08-26 - Rating: 5)

    Customer for life. Had my outside unit for upstairs and attic air handler replaced. Got me on the schedule quickly and sent a great crew to get the work done. Great workmanship and awesome attention to detail. I feel I really got lucky considering I just went off of reviews, never using Dowd previously. Will now use them for ALL of my cooling and heating needs. Highly recommend.

  • Review 89 (2019-04-17 - Rating: 5)

    It is very rare to find a company whose employees are all so helpful, courteous and friendly. From our first experience with Scott to our recent experience with Terrance, I could not be happier with the exceptional service my husband and I have received. After our first call we decided to sign on for a year maintenance contract. Terrance was amazing making sure that everything was up and running and ready for the upcoming season. I would highly recommend Dowd, you dont get better than them.

  • Review 90 (2019-07-19 - Rating: 5)

    Just had a new furnace and AC unit installed today. The service men arrived on time and did a great job. They insured everything worked correctly when they were done and explained how to us the new humidifier and thermostat. I’m very happy with Dowd and will not hesitate to refer you in the future.

  • Review 91 (2021-09-22 - Rating: 5)

    When I called to setup service for maintenance they had dates sooner then everyone else. I was able to got my Air conditioner serviced, Mike came back out yesterday to service my heater. I spoke to him while he was here for the air conditioner I told him the problem I was having with my heater. He was very knowledgeable and found the problem. I have had 4 other people out here over the last 4 years to try and figure it out.He will be back in a week or so to do the repairs. I was expecting it to be very high, seeing the unit has given up turning on all together. He called me within a few hour with a price quote and I was very happy with the cost of the repairs.I am so happy I decide to do the maintenance plan for both units. I will be sticking with this company and Mike.From the first call till now I was able to get everything handled in a timely manor. VERY happy with this company.

  • Review 92 (2019-10-22 - Rating: 5)

    Dowd mechanical has such nice people working for them. John a technician came out to do routine service on my heater. John was very nice and informative. Christy called the next day to make sure I was happy with my service. I recommend/suggest Dowd mechanical to all my friends and family. I have been using Dowd for many years.

  • Review 93 (2016-06-25 - Rating: 5)

    Great all around experience. Joe Dowd came and explained everything and the pricing was very clear and reasonable. They were able to come and install my HVAC system very quickly after my old AC quit working despite it being the first day of summer. Terrence, Scott and Tom did a great job, were very professional, hard working and respectful. Customer satisfaction was certainly a priority and they made it clear to call them with any questions or concerns. I would definitely recommend Dowds Heating and Air to anyone.

  • Review 94 (2018-07-20 - Rating: 5)

    Dowd was very responsive when I called for help with my AC unit, they were out to the house the next day. The service tech. Terrence was professional and very knowledgeable. We ended up having to install a new unit and the quality of work and information provided was outstanding. I highly recommend Dowd for any of your HVAC needs.

  • Review 95 (2021-11-22 - Rating: 5)

    Service was great. They were on time and professional. I had them perform the annual PM on my oil boiler for my base board heat. I told the technician( Terence) that I had some issues with keeping my oil line primed. He investigated, found and repaired some cracked gaskets that appear to have been the issue. My boiler has been running great ever since. Would use them again

  • Review 96 (2022-01-14 - Rating: 5)

    Prompt, professional, friendly, accommodating, honest. To be more specific, during a routine maintenance of the furnace in our recently purchased home, they spotted a potentially dangerous safety issue that would require us to not minimally use our furnace until was replaced. They moved quickly to get it replaced to minimize the amount of time during December that we went without heat. They also took the time to educate us about both our old and new systems. Great experience all around, would and will happily use them again.

  • Review 97 (2019-07-01 - Rating: 5)

    Excellent customer service. They responded to our calls promptly to set up an estimate and once we notified them we were scheduled within 48 hours. The installation team arrived within the given time frame. They ensured our floors were protected and worked to get the job done efficiently. Everyone we spoke to and met was very helpful and professional. We were very happy with our experience and would highly recommend them.

  • Review 98 (2021-11-17 - Rating: 5)

    Scott and Terence did a remarkable job and I am very happy and would highly recommend them.I have been continuing for the last 2 years with the checkups by Dowd and am completely satisfied with their service both when I called to schedule my appointment and with the agent who came to do the work. I would highly recommend Dowd to anyone and I do.

  • Review 99 (2021-08-13 - Rating: 5)

    Our A/C system stopped working suddenly. Called Dowd at 630pm on one of the hottest days of the summer. Left a message with the service request operator. Had a phone call back within 20 minutes. Was told a technician would be out in an hour or so. Within a hour the technician was at my house. He went over my system. Did a full detailed diagnostic check explaining everything he was doing step by step and what the readings and results meant. Diagnosed it as a bad capacitor and said he had one on the truck to fix it. After replacing the capacitor he double checked all the electrical readings to make sure there was no further problem that would damage the new part. Absolutely the best service experience I have had with a contractor. I would highly recommend if you need service for your HVAC system call Dowd. You will not be disappointed.

  • Review 100 (2016-10-21 - Rating: 5)

    Ive been using Dowd Mechanical for the past 8 years and my experience has only been pleasant, personal and professional. Everyone in the office has been nice to work with, but Scott in particular has been most helpful coming out to service my furnace annually. I have yet to be disappointed and I would never go anyone else. Thanks for your wonderful and trusted customer service, Dowds!

  • Review 101 (2023-10-13 - Rating: 5)

    Howard was very professional. He took his time to explain the details of the findings . He made sure I was understanding about having a window open when I use my toaster oven,He was very informative ,polite and funny.He is a asset to your company.

  • Review 102 (2021-09-11 - Rating: 5)

    I called Dowd Mechanical as a close provider a number of years ago for a furnace failure in the middle of a snow storm. Rapid service and transparent shared decision making.Followed that with a split system augment for the second floor which was impossible to cool. Great guys, efficient work, WONDERFUL UNIT, and have had two Programmed Maintenance visits so far.Well, the main heating plant was aging, I opted to replace prior to extreme end of life. Scott provided balanced information without pressure, and a Goodman unit was selected. Demitri and Matt (the installers) were courteous, efficient, pleasant, and cleaned up after the work,Fantastic job! Most highly recommended.

  • Review 103 (2023-12-04 - Rating: 5)

    Excellent service from Dowd. Annual maintenance agreement was simple to setup, and the Dowd engineer was punctual, polite and carried out the necessary maintenance with no fuss.

  • Review 104 (2017-06-21 - Rating: 5)

    Dowd provided us with prompt, fantastic service at a reasonable price. We also appreciated their courteousness and ability to break down exactly what the issues were with our AC unit. On top of that, both Scott and Rachid came out on the hottest days of the year to complete the job -- and did so with a smile. I would highly recommend using Dowd. And will certainly use them again in the future.

  • Review 105 (2021-10-22 - Rating: 5)

    I was in market for a complete new HVAC system - new ductwork and unit - and tried to source locally but experienced no shows/no call back. Within 24 hrs of filling out an online form, I was contacted and had an estimator out the following day. He (Scott) explained the options, and there were many, with clarity and provided pricing outlines. We went with them and cant be happier with the service provided by Matt and Mike, the pride they take in their work, and mostly my beautifully cooled and heated home. Great guys, incredible custom work. Highly recommend.

  • Review 106 (2019-02-21 - Rating: 5)

    I really cant say enough about how well Dowd Mechanical has treated me over the last two years since I was first referred to them. I moved into an old house with really old equipment that barely worked and they totally re-vamped the entire system. I am so happy with the expertise and professionalism I receive each time I call. Scott, Dianna, Joe and all the other employees really go above and beyond. This is really a great company that cares. Thank you, Scott!

  • Review 107 (2018-09-07 - Rating: 5)

    I don’t think I have ever reviewed a company online, but I also have never had such an EXCEPTIONAL experience with a service company.Professional, kind, quick, efficient. My 18 year old unit was shot, which happened on one of the hottest days this year! After first coming out, the owner came back with a standing air conditioner, that he set up himself, to get us buy until the unit was replaced (before I signed it set up anything with the company) because I have three kids with asthma. He even came out and did the job with one of his workers (who was also kind, respectful and efficient) when the other worker wasn’t able to come out the day we set up which was the Saturday before Labor Day!).I have never had such a great experience with a service company. Thank you, Joe Dowd!! I TRULY appreciate you caring enough to get us up and running! You guys are awesome!!

  • Review 108 (2023-04-14 - Rating: 5)

    Howard has been performing our semiannual HVAC preventive maintenance for over seven years now. During the most recent visit, he also cleaned our gas dryer vent. He has always provided excellent and friendly service.

  • Review 109 (2017-07-13 - Rating: 5)

    Couldnt be happier with my decision to go with Dowds. The guys (Joe, Bob, and Terence) were friendly, knowledgeable, and on-time. My family is also really happy that I went with Joes recommendation of the Mitsubishi unit we had installed - it cools our 30 x 15 room extremely quickly. I would recommend them to anyone.

  • Review 110 (2019-11-11 - Rating: 5)

    Excellent experience!! I highly recommend calling these guys! I needed their services when my heater went. They were on-time, knowledgeable and they completed all of the work for the same amount they quoted me! I have since called them out for other jobs and they have been as good every time. I went with some of their recommendations and my wallet is loving it! My gas and electric bills are WAY lower than with my old equipment. If you are in need of a replacement, I highly recommend it. The new equipment has already paid for itself! 5 Star rating for sure!

  • Review 111 (2021-11-03 - Rating: 5)

    Very happy with Dowd. They installed our HVAC unit 4 years ago and did a great job. The service techs that have been out have all been courteous and very knowledgeable. I would highly recommend Dowd for any of your HVAC needs.

  • Review 112 (2022-08-14 - Rating: 5)

    On the Friday before a holiday our water heater died. We immediately called Dowd and they came right out and initiated a repair, ordering a new water heat. By Tuesday we were back to having hot water. I highly recommend Dowd for all your needs.

  • Review 113 (2017-11-06 - Rating: 5)

    Highly recommend this company. Fast reliable service, had Dowds at my house on two occasions. Same day response, fixed the problem with no up selling.Scott M is a true professional, he quickly diagnosed the problem and was able to fix both my AC and Heater. He went above and beyond and was able to find that the part to my AC unit was under warranty.

  • Review 114 (2024-05-03 - Rating: 5)

    They worked with us to get our AC check scheduled and then worked with us again to fit it into smaller part of the time window. Joe was pleasant, thorough and explained everything that he did. We appreciate their good service.

  • Review 115 (2022-08-09 - Rating: 5)

    Dowd installed air conditioning in my 100 yr old home. The installers were professional, pleasant & even worked in the pouring rain! I have referred friends to Dowd as well and they too were very pleased!Patty Grace

  • Review 116 (2016-09-10 - Rating: 5)

    Excellent service. Called on a Friday after 5 when I came home my house was 90 degrees and awful. I had called several other companies but Dowd was the only one to call back and come out on such short notice. Technician was great and explained that the capacitor inside the condenser was bad and needed to be replaced. Half an hour later I had a new capacitor and a working AC! So incredibly grateful for the wonderful service. I would recommend Dowd to anyone they are professional and dont charge you for outrageous expenses just what you need.

  • Review 117 (2018-06-18 - Rating: 5)

    Had a wonderful experience with Dowd. Called after hours and had a tech call me back within 10 minutes to assess the situation. Dianna Gallen called me the next morning to confirm the issue and was able to get a technician out to the house the same day. Dianna’s professionalism and ability to find someone to come out right away really put me at ease. She followed up after the tech came out and as soon as the part came in. This is a rental property and she even followed up with our tenants! The technician, Terence was also knowledgeable and friendly, and got to the root of the problem quickly. He was great! We had an amazing experience with Dowd and that was mostly thanks to Dianna. We would definitely recommend Dowd to anyone with an HVAC problem, and of course use them again.

  • Review 118 (2021-05-10 - Rating: 5)

    Have used Dowd for many years and have always experienced efficient, reliable service. Our latest annual air conditioning service was no different...Ian was our technician and he was informative and very knowledgeable answering all our questions even after coming out of our hot attic! Never a question who we would call for our HVAC needs.

  • Review 119 (2021-12-13 - Rating: 5)

    Very happy with the service I received. Dowd was responsive and helpful from the beginning. Scott answered all questions I had when needing a new hvac system and the installation techs were on time and performed great work. Would highly recommend

  • Review 120 (2015-09-04 - Rating: 5)

    Scott did a fantastic job of handling my AC issue. The most important element of his service was his honesty. As all mechanical/electronic novices know, being taken advantage of is a real possibility. He let me know that my HVAC unit was working properly but the issue existed with the thermostat itself. That honesty led me to purchase a 3 year service from him. His ability to communicate the issue and fix it in a timely manner without adding on unnecessary service is much appreciated.The customer service team of Dowds was great as well. I made a call in the morning and received service a few hours later. The team maintained communication when an earlier appointment fell through and they asked whether I was available earlier. After working with many companies that fail to fulfill their obligations on a Friday, Dowds attentiveness to the customer was a breath of fresh air and I highly recommend them.

  • Review 121 (2022-01-14 - Rating: 5)

    Mike and his guys were very professional. They keep a very neat and tidy work space. They took the time to explain the process to me to make sure I understood everything that they were doing. I would definitely recommend Dowd to anyone that needs HVAC work done to their house.

  • Review 122 (2022-01-27 - Rating: 5)

    I was very satisfied with Dowd and their services. Dimitri was great in my heater maintenance and also cleaning the coils in my heating system. I would highly recommend them and I will continue to use them whenever needed.

  • Review 123 (2023-07-20 - Rating: 5)

    New system installed one year ago. Heating and cooling working better than ever. Energy costs are very exceptional. We are very happy with service and installation.

  • Review 124 (2019-03-02 - Rating: 5)

    We contacted Dowd this morning due to heating issues in our home. Scott Fisher came out, checked our system and had us up and running in no time. Scott was knowledgeable, honest and upfront with what our issue was without trying to sell us on things we didnt need as has happened with other companies in the past. I have complete confidence in Dowd Mechanical and will 100% use them in the future.

  • Review 125 (2017-06-20 - Rating: 5)

    Dowd was great! Our AC unit stopped working on one of the hottest days of the year. Someone came out after hours, as they have workers on call. Our AC was fixed timely and professionally. The tech even gave us his personal phone number to let him know if we had any issues. Would definitely recommend!

  • Review 126 (2017-11-28 - Rating: 5)

    I called Dowds Heating & Air the morning after Thanksgiving with no heat in our building. We were not a prior customer. I knew it was going to be a great experience when the receptionist was pleasant and answered the phone. She forwarded my service need to Scott Murphy. He made time in his already scheduled out day to check our building. He found a problem that other service people from several different local businesses did not find who temporarily patched the problem over the last two years. You have our business going forward. Thank you so much!

  • Review 127 (2018-11-09 - Rating: 5)

    We called Dowd Mechanical on Sunday night, October 29th when I noticed our oil furnace shut off. I left a message and on Monday morning I spoke with Diana. She set me up with Scott who stopped by at the end of the work day. He figured out what we needed and on Tuesday afternoon stopped by at the end of the day and installed the part. While there, he noticed another problem that needed fixing. He assessed the problem and came back the next day and fixed that problem, along with tightening up some loose wires..He did a tune-up on the unit and so far, it runs great. Scott was great, with a great knowledge of what he was doing....and very patient, even though it was more than planned.Diana in the office was great, but Scott was fantastic. He didnt even mind me watching him the whole time. You get what you pay for, and no corners were cut in the repairs made. I will have them back each year for a tune upJeff J

  • Review 128 (2019-11-10 - Rating: 5)

    Dowd has been a wonderful service. We used a different company for almost 12 years and recently switched, and we could not be happier with out service. John was excellent! He was kind and patient, and explained everything to us. We are so happy we switched to Dowd and we highly recommend them to everyone.

  • Review 129 (2023-06-30 - Rating: 5)

    We had a very unusual problem with our air turning off and eventually on. Terrance came out immediately. After looking into everything that may have caused the problem he was puzzled but he figured it out and fixed it. In his 24 years of being a tech he has never come across something like this. I must say Terrance by far is the best. Air is up and running beautifully. Thanks Terrance. Youre the best!

  • Review 130 (2020-06-21 - Rating: 5)

    Highly recommend this company!! Needed a new unit, they were a few days out for install, they new we had a family member going through chemo and the temps were going to be in the high 80s, the owner came and lent us a floor unit to help my mom get through the hot days during her chemo. Installers were respectful and answered all of out questions! Thank you Dowd for your amazing work and for making my mom comfortable during such difficult times!!

  • Review 131 (2017-01-12 - Rating: 5)

    This was an extremely positive experience. From the time I purchased the unit until the time it was installed.The guys explained everything that they were going to do. They were neat and cleaned everything up.They took the time to show me everything I needed to know about the new unit. Filters etc. Helped me in setting up the new thermostat. I cant say enough about how professional the entire team was.I would strongly recommend this company to anyone. Your team is a class act!

  • Review 132 (2019-07-29 - Rating: 5)

    My AC unit stopped working on a humid, 94 degree day and I called multiple companies looking for a technician to come out the same day without any luck. Thankfully, I reached out to Dowd and their technician, Terrance, was fixing my AC unit within a few hours of my call! He was personable, knew his stuff, did a great job explaining the work he performed and even shared a few cost effective tips. I’m thankful to have found such a prompt and honest company! Thanks again, Terrance!

  • Review 133 (2019-07-17 - Rating: 5)

    We had an emergency and our unit was only blowing warm air. I discovered this after I came home from work and called Dowd around 7 PM. Scott arrived in less than in an hour and was able to diagnose the issue with ease in a matter of seconds. He was able to fix our ac which was a relief since I am not home during work hours.I also had called in the winter as I was experiencing an unusual sound from our heat pump. I was advised by another HVAC company that it would need to be replaced. I called Dowd and Scott recognized the noise as part of the defrost cycle and saved us potential hundreds of dollars. I highly recommend and will use them in the future.

  • Review 134 (2021-08-24 - Rating: 5)

    I called Dowd Mechanical at lunch time and Terrence, the Service Tech, who by the way was very knowledgeable, neat, and friendly, was at my house that same day to fix my HVAC. Since it was 90 degrees out, I was extremely happy. Not only are the service techs very friendly and nice so is the staff in the office. I would highly recommend Dowd Mechanical!

  • Review 135 (2019-07-21 - Rating: 5)

    I had problems with ductless air conditioner, contacted Dowd Mechanical received service immediately. The first contact I had with them was professional. When the service man arrived, he was prompt and efficient. He worked diligently throughout the day, providing me with updates., he answered any questions I had and his knowledge and experience left me with a cold house. His name was Mike he was awesome. Thanks Mike you rock.

  • Review 136 (2018-01-30 - Rating: 5)

    Dowds is a great company. The employees are very friendly and professional. Scott let me know what was wrong with our system and what needed to be done. The parts took a couple days to get here but only because that particular part was coming from California. The system is working better than it has in years. Dianna was also very helpful keeping me up to date with appointments and how long I would have to wait, which wasnt very long at all.

  • Review 137 (2017-03-08 - Rating: 5)

    Scott F & Terance did an amazing installation job on my new hybrid heat pump / propane back-up system. They demonstrated exceptional expertise and they were courteous, informative, punctual and clean. I would highly recommend Dowd. The owner Joe was great to deal with

  • Review 138 (2021-08-23 - Rating: 5)

    We needed to have our HVAC unit checked and possibly replaced. We did need to replace the unit and wow.. excellent is all I can say. They were very professional, educated us every step of the way in the process and the cost and plans were affordable. The unit have been great and received follow up calls to check in.Will Highly recommend them any day.

  • Review 139 (2021-02-23 - Rating: 5)

    Thank you Dowd Mechanical for your recent service at my home. I know how hard it is to handle same day emergencies, get parts, keep scheduled appointments, and handle any unseen issues. You guys handled all those steps seamlessly. Your constant communication and professionalism were by far a breath of fresh air and a peace of mind for my family and I when we needed it the most. You have a wonderful company. Keep up the good work!!

  • Review 140 (2021-09-27 - Rating: 5)

    Dowd is very knowledgeable, friendly and professional. Highly recommended them. Most recently my basement was flooded and our hot heater wasnt working. They came out right away and fixed it quickly.

  • Review 141 (2019-06-14 - Rating: 5)

    We had such a great experience with Dowd. We had two other companies come out to “fix” our A/C without a resolution and exorbitant prices. We went with Dowd based on online reviews, and we couldn’t be happier that we did! Mike was friendly, professional, and didn’t leave a mess at all. The problem was identified and fixed all under a fair price. Dowd has lifelong customers in us! Thank you!

  • Review 142 (2020-06-03 - Rating: 5)

    My technician was Scott Murphy who is very professional and knowledgeable! I have a home warranty company and I know some contractors do not like to work with them, but Scott stayed and talked with the home warranty company on the phone & explained the issues I had with my HVAC. I was very happy with that and his professionalism!

  • Review 143 (2021-08-19 - Rating: 5)

    I usually dont write reviews but I was so impressed with Dowd and Terrence, their tech, that I needed to write about it. Our HVAC unit stopped working; the blower in our unit broke. I called many companies and no one could come out right away. Im 5 months pregnant and already feel hot even with the AC on. I called Dowd and they were able to send a tech the same day. Terrence was amazing. He located the piece we needed, traveled to pick it up, and came back to install it. He didnt leave until our HVAC unit was fixed. THANK YOU Dowd for keeping this pregnant lady cool!

  • Review 144 (2018-03-27 - Rating: 5)

    My heating and air conditioning units both needed to be replaced. The service technicians were prompt, courteous and professional. The workmanship was meticulous. The Technicians took the time to explain both systems, their maintenance and upkeep. They also went over programming the thermostat, the filter locations, how to clean them and where to purchase new filters. The crew took the time to put down drop cloths from the front door to the service area. The owner, Joe Dowd runs a first class business, I highly recommend Dowd Mechanical Heating & Air Conditioning.

  • Review 145 (2019-07-23 - Rating: 5)

    Used Dowd awhile ago for a Friday night A/C emergency at my mother-in-laws. Service was so outstanding I immediately added Dowd to my phone contacts list. Well, I had to call them for A/C condensation leak this 100 degree weekend. Scott arrived, diagnosed the problem and even checked the units cooling range to see if running efficiently. Service was once again outstanding. Scott was courteous, friendly (and an excellent judge of garage décor). Will definitely call Dowd for any future heating/cooling issues.

  • Review 146 (2018-07-16 - Rating: 5)

    Its been a few days since out A/C system installation and so far everything is looking good. The installation of a Trane system took two full days, and the crew dealt with a few issues that stretched the time longer than expected. This included a hot attic, non-working attic fan, and a few wiring issues.In choosing Dowd we went with a company that had the ability to do the job themselves without pulling in additional help, which a smaller outfit might have to do. There was an issue or two with them arriving late on the first day, but by the end of the second day they had four trucks outside our house with all hands on deck to get the installation completed.Well be looking to have them quote a new furnace in the near future.

  • Review 147 (2019-12-19 - Rating: 5)

    Received a quote from Scott about a heat pump. Scott came out on a sunday outside of normal business hours to accomadate me. He was knowledgeable about the products and even offered financing options. Mike Suder and John Holmes preformed the install. On the day of install they were punctual, polite and efficient with the time. Cant wait to see the savings from my new heat pump. Overall a great experience.Update:A week after installation my heat pump was tripping the circuit when temperatures dropped. I called Dowd and told them what was happening. They were very empathetic, came out same day and discovered my circuit needed to be upgraded and did so for free. Great customer service.

  • Review 148 (2016-07-05 - Rating: 5)

    Great experience! The crew was easy to work with, informative, cleaned up their work area, and communicated all through the two day installation of our new unit. We have used Dowds on a few other other occasions as well, and have always been highly satisfied.

  • Review 149 (2019-10-24 - Rating: 5)

    Dowd Heating and Air Conditioning, and more specifically the technician who came out to evaluate my gas furnace (Scott) are awesome. I had another company come out to service my unit - they gave me a list of potential issues, and items that I should replace. Also they recommended that I just purchase a new furnace as mine was so old, and at this point you will just be replacing parts on it. Needless to say I wanted a second opinion - Scott gave me that second opinion, which was basically that my furnace was working perfectly at the moment, and while it is old and near the end of its useful life, why replace it now when it could last another 4 or 5 years? That was good advice from an honest technician, and from someone who wasnt trying to sell me something, but had my best interests in mind. That is exactly what Im looking for when it comes to someone servicing anything on or in my home, and for that reason, I will from now on be using Dowd Mechanical Heating and Air Conditioning, and requesting Scott in the future.

  • Review 150 (2022-10-07 - Rating: 5)

    Friendly employees who did a great job. John the tech was informative and pleasant. Look forward to our spring checkup. Also everyone we came in contact with from your company were helpful in getting the job done.Thank you.

  • Review 151 (2021-12-22 - Rating: 5)

    Great Service! Our oil heater broke, I called in the morning for a quote and someone called me back right away. We ended up replacing our oil heater with an electric heater pump and have had no issues. Everything was done in about 2 days. They made sure we were up and running before it got cold again. Great customer service!!!

  • Review 152 (2024-06-21 - Rating: 5)

    John was prompt, courteous and he was very knowledgeable. I was extremely happy with his service.

  • Review 153 (2017-11-17 - Rating: 5)

    UPDATE: November 2017 - I was so pleased with Dowd Mechanical Heating and Air last time (as mentioned below), that I called them again. My heater broke on one of the coldest days of the year. I called on a Saturday morning and someone was at my house in less than 2 hours; thats incredible service! They diagnosed the problem and had a new heater installed very quickly. I appreciated the owners no-pressure approach. He took time to show me the issue, then presented me with several options to choose from. Overall, another great experience. I dont usually write reviews, but felt compelled to do another one, as these guys are really exceptional.Original Review - February 2017: I had an mazing experience today with Dowd Mechanical, Heating and Air. The owner, Joe, was incredibly professional, prompt and fair. The guys who did the work (Scott F. and Terance) were amazing. They arrived on time, did a fantastic job in a very time ly fashion and cleaned everything up. I couldnt be happier and would wholeheartedly recommend this company to anyone. You will not be disappointed.

  • Review 154 (2017-04-01 - Rating: 5)

    Amazing experience from start to finish.Scott #1 came out for an estimate and was very thorough and up front about the different options. We agreed on an exception price and installation date.Scott #2 and Terrance showed up on time ok installation day, completed the job in a timely matter, took time to explain things and answer any questions I had. The installation turned out great and I cant wait for the hot weather to crank up my new a/c.Will definitely recommend Dowd to anyone who needs HVAC work!!!!

  • Review 155 (2020-05-17 - Rating: 5)

    Ive used Dowd for several years and highly recommend this company. They do excellent work and provide very good value. They just replaced our hot water heater and were quick to install it and very fair on the price. I certainly recommend Dowd.

  • Review 156 (2016-11-17 - Rating: 5)

    If you are looking for a reliable, professional team for HVAC issues, this is the company to use. I have used them for both air conditioning and heating repairs and have been 100% satisfied. The service tech that I had today (Tim G.) was very knowledgeable and was more than willing to take the extra time to answer ALL of my questions with answers that I could understand! The entire experience all the way from my initial phone call (Amanda) to todays service call was perfect. Keep up the good work and see you in the spring.

  • Review 157 (2015-11-05 - Rating: 5)

    I had both of my units central heating/cooling systems replaced by Dowds. Not only were they the cheapest around, they completed the job the day after the parts came in stock. Its been a year and half since the job was completed and I havent had any problems. I actually called back today to get a copy of my invoice and they emailed it to me within 2 minutes. Great service, highly recommended!

  • Review 158 (2019-07-03 - Rating: 5)

    Our hvac system needed to be replaced. Scott was very helpful throughout the entire process, from diagnosing all the way through installation. A huge shout out as well to Terrance and John who came out yesterday and spent the entire day installing the new system, and they did not leave until they cleaned up and made sure everything was put back the way they found it. All the guys are always very professional and they answer any questions thoroughly. I would highly recommend using Dowd Mechanical for all your Hvac needs.Joe you truly have a great team working for you!

  • Review 159 (2019-10-25 - Rating: 5)

    The service is exceptional. The tech John/Jim was right on time and courteous and informative. Would recommend them to anyone who is looking for a new heater or Ac. There maintenance agreements are affordable and well worth the peace of mind as they come out twice a year to make sure you’re all set for the new season.

  • Review 160 (2019-04-03 - Rating: 5)

    This is the second time Ive used Dowds at my home. Their servicemen are fantastic. Theyre open and honest and take their time to make sure things are right. I will never use anyone else again for my heating and air-conditioning needs. I want to make special mention of the excellent technicians who were involved in replacing my heater. Both Mike Suder and Rachid Kniouan were excellent. They were careful to explain things to me and to make sure everything was working perfectly before they left. In fact, I had to leave for a while while Rachid was here, and I didnt hesitate for a minute. Dowds people are polite, skilled, friendly and caring.

  • Review 161 (2019-09-27 - Rating: 5)

    Belated review. My air stopped working in late August when temperatures reached 90 degrees! Called Dowd, explained the situation, Joe Dowd was giving me an estimate 2 hours later. Before leaving he called his office and had an employee deliver and hook up a portable air in my bedroom (82 years old and probably looked 83😜). 3 men came to remove old heater and air and installed new systems. Great job. Answered all my questions! Highly recommend!

  • Review 162 (2019-04-01 - Rating: 5)

    Dowd sold and installed one of our two heat pumps. They gave us a better unit for less than the other cost us. We then signed up for a maintenance agreement for both heat pumps, and have been totally satisfied with everything they have done. In fact, we renewed it today after the units were given their spring service. Neat, clean, courteous and professional.

  • Review 163 (2019-03-15 - Rating: 5)

    Replacing your HVAC system can be a pretty painful process. I am so glad I was referred to DOWD! They make the whole process a breeze. They are very thorough, very responsive, they answer all the questions you have. When Scott came out for an estimate he was very professional, explained everything in detail, he even had a printer in his van to print out estimates. He showed us a few units to choose from. Rachid and Ismail were the ones installing the unit and they were great! Scott came out two days after to check if everything was working fine. Dianna and Amanda from the office called a few times throughout the whole process to follow up and see if I had any questions. They take checks, credit cards and they also offer financing. Overall I had very positive experience with this company and I would definitely recommend it to my friends and relatives.

  • Review 164 (2023-12-08 - Rating: 5)

    Dowd did a great job on my boiler installation. Fast service, good pricing, friendly staff. Would recommend.

  • Review 165 (2019-05-24 - Rating: 5)

    We had our HVAC system replaced with Dowd and they were great through the process. Great communication and very easy to deal with. The install was one day and everything went smoothly. We highly recommend Dowd!

  • Review 166 (2020-06-07 - Rating: 5)

    Excellent service, staff and technicians. Dowd has been servicing my personal residence and investment property for years via seasonal contracts. Always there and prepared with the appropriate service because theyre familiar with our heating and air conditioning systems. This provides me with the confidence that all is being professionally and optimally maintained. Thank you Dowd!

  • Review 167 (2020-01-19 - Rating: 5)

    Scott M came out today to fix our heater. I’m so grateful that he arrived within an hour and even gave us a good price for the fix. Thank you so much for your help! It feels good to have a fully functional heater again.

  • Review 168 (2020-07-14 - Rating: 5)

    I can’t say enough good things about my experience with Dow’s mechanical. I called late afternoon on a Sunday because my air conditioning wasn’t working and a mechanic (Jim) called me back very quickly and was there in less than an hour. He diagnosed the problem and made all the necessary repairs. He was very friendly and professional. If I ever have another issue with heating or air conditioning Dowd Mechanical is the only company I would call. Thank you guys very much.

  • Review 169 (2022-02-09 - Rating: 5)

    Purchased a new home heating/cooling system for my house. Everyone in the company, from sales person to installers to office managers were exceptional! Anything & everything was done to satisfaction. Definitely willing to refer DOWD to any friend or family member. BIG Thank You to the DOWD team!

  • Review 170 (2018-12-21 - Rating: 5)

    Had them come out to service my heater, it was making some noise. Office staff very professional and courteous. Scheduled my appointment at my convenience. Service technician arrived on time. Knowledgeable, experienced technician that didnt try to sell us a bunch of garbage. Fixed the issue quickly and got our humidifier to work. Extremely satisfied with the experience, i highly recommend these guys! I only write reviews when its horrible or excellant service.

  • Review 171 (2022-07-01 - Rating: 5)

    Great service. Collapsed duct was replaced with new metal return duct work and immediately got full airflow. Very happy with service and tech. Just wished it hadnt taken almost 3 weeks from diagnosis to repair.

  • Review 172 (2018-10-15 - Rating: 5)

    The best...Joe Dowd and his team are the best. Fast, efficient, reliable. Terrence is the man. These guys are professional through and through. Only thing I ever hear from them is we got it and they do. Could not be happier and more trusting of the team that they know what they are doing every time and they will provide a solution without question. Highly recommend. Called them again this morning and Terrence is already booked to come out ASAP. Love the team at Dowd!

  • Review 173 (2022-01-13 - Rating: 5)

    We had an issue with our A/C unit last night (of course during the hottest couple days so far this summer) I called around 8 pm and had a tech here at 9. Mike showed up and went straight to work. Even made sure to keep extra quiet so he did not wake up our 9 month old. Everything was up and running in no time and Mike even took some extra time to show me a few things that I can do to keep my unit clean and some possible things to look for in the future. I am very happy that I called Dowd and will be using them again in the future.

  • Review 174 (2016-09-12 - Rating: 5)

    This business is AMAZING ! We had our Ac unit installed by them 13 years ago and we wouldnt trust it with anyone else. Scott M. was recently out for a visit to address an issue we were having and also move some of our duct work around. Scott did an awesome job! Very professional and just an all around great person, even my dogs liked him, LOL. Thank you so much, its nice to know that there are still people that care about their customers. If you are looking for a a place that does High quality work at a reasonable price, with outstanding customer service look no further. Give them a call today you wont be sorry. Thank you Scott M. I will make sure to recommend you to everyone I know! What a pleasure it is doing business with you!

  • Review 175 (2019-09-06 - Rating: 5)

    Excellent job. Top quality workmanship. Took their time and did it right. After all my replacement of heating and air conditioning through the years, this is the best installation of all of them. I would give them a 5+ star rating. I would recommend them to everyone. Thanks to all involved, especially the great mechanic Mike Suder.

  • Review 176 (2018-06-19 - Rating: 5)

    Dowd AC was great. They came out very quick to see what was going on with our AC unit. We knew that it was going to be time to get a new AC as ours was 20+ years old and just not working properly anymore. They provided a few different quotes so we had options on different units. Once we knew what we wanted they told us it would be 2.5 days to get the new unit up and running, but they were able to get it done in 2 days just before the 97 degree temps hit us! Terence & Rachid were professional and very friendly. They made sure to keep things as clean as possible and if any debris fell onto the floor they cleaned it all up. I would definitely recommend them to anyone in need of a Heating and AC company.Side note--Remember to offer these guys cold water! Its hot in the attic!

  • Review 177 (2017-08-31 - Rating: 5)

    A great (5) star reputation is hard to attain and even harder to maintain over the years. With Dowds thoroughness and professionalism, it is clear that they take pride in the work they do.The technician (Scott) was very accommodating to my schedule. He was able to quickly fixed my AC units , while correcting the mistakes of prior technicians (different company) who botched the setup of my smart thermostats .

  • Review 178 (2018-09-26 - Rating: 5)

    Theres nothing more frustrating and costly than your A/C & Heating unit biting the dust! What eased my pain though was the fact that I absolutely 100% chose the right company to suggest the right replacement unit, schedule me for installation asap, and send quality and friendly technicians to perform the work! From Scott making time for me to come out and assess our situation and suggest the best replacement unit, to the pleasant office staff scheduling our visit, and then Terrance and Mike professionally performing our installation in what can only be described as a Monsoon. Even my dog was perfectly comfortable having these gentlemen in and out of my home during the storm doing the install! As a customer, they are my Go-To HVAC company now! As a business person and a realtor, they will be my #1 recommendation to MY customers, friends, and family! Thank you!

  • Review 179 (2019-08-07 - Rating: 5)

    From the front office to the technician, everyone was friendly, honest, and punctual. Scott performed a basic maintenance of my unit and talked me through everything he did and gave me honest tips for ongoing maintenance. Scheduling was easy; no hidden surprises with pricing. I will highly recommend you to anyone in the Philadelphia area.

  • Review 180 (2021-11-09 - Rating: 5)

    I used many other HVAC companies and Dowd is by far the best. They are always On time, professional and most importantly my heating and cooling system is always running perfectly. I would not trust any other company. I highly recommend This company

  • Review 181 (2019-05-08 - Rating: 5)

    This is a great company to work with. So many contractors out there are fly by night companies and you never know if they will be around in a year or so should you need them. Very rare to find an honest, reliable company that puts the needs of the homeowner first. The office employees are are super helpful and friendly and the techs are top notch. I have been burnt in the past by quite a few contractors and have learned you get what you pay for. I strongly recommend Dowd. You wont be sorry!! BTW I have had Scott, Scott and Ileon (sorry i know that is not correct spelling) out to my house and they are all gentlemen.

  • Review 182 (2023-08-22 - Rating: 5)

    I have been using Dowds for many years now and wont use anyone else. They are extremely professional, reliable and know exactly what they are doing. I am very happy with their service and would recommend anyone in the Trenton area to to use them.

  • Review 183 (2019-11-07 - Rating: 5)

    Very happy with Dowd - especially with Scott Fisher. Office staff is polite and responsive. Scott is great. He arrives when he says hes going to be there and he works very efficiently. Scott always takes the time to explain what hes doing or recommending and why it is needed. Prices are very fair.

  • Review 184 (2018-02-13 - Rating: 5)

    Dowd Mechanical is a family-run business and it shows. Recently during the coldest December I can remember in my lifetime, my heater decided to quit.Like many parents, my first thought was the welfare of my family and the corresponding helplessness was overwhelming, that is until I called Dowd Mechanical.Karen and Joe, the owners, were completely empathetic to my situation and they even made room for my appointment with a booked scheduled. I was presented with options from the most economical to the most effective to address the situation and all were explained to me in full detail. I felt completely at ease with the options, explanations and recommendations. Their honesty and workmanship was not only appreciated, but also refreshing.Ultimately, they were able to provide me with a temporary fix to provide my family warmth while an install of a new heater could be arranged. They saved the day.In short, I knew my familys welfare was personal to Dowd Mechanical and it showed from the first phone call. I wholeheartedly endorse Dowd Mechanical and Karen and Joe for anyones heating and air conditioning needs.

  • Review 185 (2020-08-30 - Rating: 5)

    I called at a Rome when they were very busy. Karen in the office promised me if she got a cancellation she would fit me in. Even though it was over 90 degrees and our A/C wasn’t working she called me to let me know she hadn’t forgotten about me. My A/C unit was installed by another company who didn’t even call me back despite the fact thAt I pAid them $250 for a maintenance contract. Karen sent Mike out to our house and he diagnosed our problem and got it working even though we needed a part thT had to be ordered. At the height of the pandemic parts weren’t coming in quickly. When the part came in Mike came over and finished the job. Great work on his part and the part of the company. I’ll definitely use them for maintenance and any other heating / A/C needs.

  • Review 186 (2021-10-22 - Rating: 5)

    Everyone we have dealt with at this company have always been very helpful, knowledgeable, and a pleasure to deal with. Their work is topnotch and they always take the time to answer any questions we have, are on time for appointments, and make sure we are satisfied with the job they have done. We would never hesitate to recommend them to anyone.

  • Review 187 (2017-06-12 - Rating: 5)

    My air conditioning system was not working on a 95 degree day. This was a Sunday evening. I called several companies and was told they were too busy and to call back in the morning. Horizon, in fact, had me on hold for 40 minutes with no one picking up the phone at all. Scott M. from Dowd came out around 7pm and was extremely pleasant and helpful, even though I am sure he had been working in hot homes all day. He fixed the problem and got my AC working. He then took time to look in my attic to provide an estimate for me for something else, even though this was the end of his day. I will use this company again.

  • Review 188 (2018-01-29 - Rating: 5)

    After being turned down by several other companies in our area, Dowd’s HVAC agreed to come out and take a look at our very unique HVAC issue and by the next business Day had two technicians at our house to complete the work. They were professional and friendly and did a great job, and we will continue to use them for all of our HVAC needs.

  • Review 189 (2019-07-05 - Rating: 5)

    My Air Conditioning broke last night and Dowd Heating and Cooling came out right away. The mechanic quickly fixed the problem and was very fair with the price for coming out on a holiday weekend. I highly recommend this company to anyone who wants deal with a contractor that you can trust.

  • Review 190 (2019-11-16 - Rating: 5)

    Very good first time experience.. as i had my oil burner cleaned and checked out. The technician Mike McCarthy was awesome.. answered all of my questions, performed the cleaning efficiently and effectively. The price was reasonable for the service, I highly recommend Dowd Mechanical.

  • Review 191 (2018-06-19 - Rating: 5)

    I had a broken ac that required an electrical fix. Scott was great from start to finish. He did all the work he could to get the ac running for me the same day with a short term fix. This was particularly helpful because the ductless unit I use is in my home office and it’s far to warm with no ac. But the temp fix was perfect. Then, Scott went above and beyond by coming out to do the permanent fix on Saturday (fathers day weekend) on his day off. And the final bill... $0. Two trips and working on his day off and it cost me nothing.I can’t say enough good things about Dowd and even more about Scott. Thank you!

  • Review 192 (2015-04-17 - Rating: 5)

    We needed a new heat pump system, so we called around to several local HVAC businesses some big, some small. Dowds was by far the best company to deal with. Joe Dowd jr came out and gave us a very competitive price. We finally narrowed it down to two companys. After speaking with Joe Dowd Sr. the decision was made Dowds Mechanical was our company. Joe Dowd Jr. was great when it came to scheduling the installation it was whenever we were free not when they were free. Dowds are a great company to communicate with quick email responses, excellent in explaining how the process would work, did everything for use, registered the equipment for the warranty, did the Peco Smart rebate. All we did was watch the installation.The Guys showed up on the morning of the installation, Bob and Terence. EXCELLENT JOB GUYS!!! Clean, neat, professional, friendly. They worked the whole day stopped once for a quick lunch break. Workmanship is top of the line!! The new unit looks great. The sheet metal work looks awesome, all the lines are straight, and neatly tied together. We could not be happier with the install.Dowds is a great company to deal with and will always do my HVAC work!Thanks Guys

  • Review 193 (2019-08-09 - Rating: 5)

    Dowd came out on same day (same afternoon actually, within 2 hours) and had our AC unit up and running within 10 minutes. The technician was beyond professional, polite and super friendly. He explained everything to me twice, so I could relay the information correctly to my family.

  • Review 194 (2024-01-30 - Rating: 5)

    On 1/18/24 my heater died the temperature was around 20 degrees outside I called Dowd /Fox they came out right away and found multiple issues going on with this heater due to a faulty installation from another heating company they really went out of their way to get heat back in the house so I was offered some options on new heaters I picked a better Goodman system and it turned out there was an availability problem they got back to me and offered to upgrade me to a Trane system for no extra cost so I am more then happy on how things worked out also I would like to thank Scott ,Matt , Ishmael and Steve on the top quality work on the heater and duct issues I was having I would recommend these guys to anyone

  • Review 195 (2017-07-06 - Rating: 5)

    This is my first time posting a review, however I had an amazing experience with Dowd. My AC went out 2days before July 4th and I had the people who installed ( Fahrenheit) the AC come out and assess the situation. They came out and told me is was the compressor on my AC unit that needed to be fixed and that I would be better off getting a new AC unit as opposed to fixing the compressor, because its about the same price. My AC unit was only 4yrs old and covered under warranty. They would not accept the factory warranty, because I did not get THEIR regular scheduled maintenance on my AC unit. I truly felt like Fahrenheit was trying to get over on me because I was a female . I refused to accept that, so I called Dowd. Scott called me and I let him know the situation and he gave me a time he would be coming. He was prompt and did a detailed assessment of the problem more than what Fahrenheit did. Scott saved me thousands of dollars. He told me it was not the compressor it was the compactor something that assists the compressor ( I hope Im getting the name right). It took him less than 30 minutes to solve my problem and get my AC running again. I will definitely use Dowd again, and I have already recommended them to a co-worker.

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