West Mechanical Inc
Located in Bellingham, Washington
Address: 4443 Aldrich Rd, Bellingham, WA 98226, United States
Phone: +1 360-734-7599
Rating: 4.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Electrician
- Air conditioning repair service
- Furnace repair service
- Electric generator shop
- Heating contractor
- HVAC contractor
- Solar energy system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-30 - Rating: 5)
The heat at my business wasnāt working. I own a body waxing studio and no one likes to get naked when it is cold. West mechanical got me on the schedule the same day I called. The technician was in and out in an hour and fixed the problem. I have been looking for a heating company that is timely and efficient. I think I found my new go to!! Thank you!! -
Review 2 (2024-12-04 - Rating: 5)
Excellent company and team. Provides prompt, efficient service for a great product and also provides necessary education to maintain and run the system. Great communication. Michael H. was so easy to work with for service and upgrades. 5+ and Thank you.Matt and Kyle were exceptional. Kyle even noticed a problem with out water heater expansion tank and repaired same day as he replaced dome sensor on heat pump.5+ -
Review 3 (2024-10-16 - Rating: 5)
I had an issue with a popping GFCI circuit in my barn/shed. Aaron came out pretty quickly and was able to determine I needed a new line in conduit from my shed to the barn. He quickly put together new outlets on the circuit that make everything way more usable and reliable for us. Super happy how these guys work. Iāve used them for repairs as well as my pretty complex solar array and backup. Everyone is super friendly and good at explaining what needs to happen. I have plans for a new barn and expanding my solar (because they knew to plan that into my system) and Iāll use them again. A++++ to Aaronā¦ much appreciated. -
Review 4 (2024-09-06 - Rating: 5)
5 StarsI had an outstanding experience with Juan, and I canāt recommend him enough! He arrived promptly and was not only incredibly friendly and polite but also very professional. Unlike a previous technician who couldnāt resolve our issue, Juan was able to diagnose and fix the problem in about 10 minutes. He took the time to explain everything in detail, ensuring I understood what had gone wrong and how he was fixing it. After completing the job, Juan stayed for an additional 20 minutes to make sure everything was working perfectly and to ensure the issue wouldnāt recur. His level of care and attention to detail was truly impressive. If youāre looking for a reliable, knowledgeable, and friendly electrician, Juan is your guy! -
Review 5 (2024-11-05 - Rating: 5)
Brian is such a nice and knowledgeable person. He really did a great job making sure our oven was installed correctly and answered all my questions. He even looked over all my other electrical issues. -
Review 6 (2024-11-28 - Rating: 5)
Juan was patient, professional and helped me understand the solution step by step. Arrived on time and great work ethic. Went out of his way to confirm everything was working before he left. Give them a call š -
Review 7 (2024-12-10 - Rating: 5)
I originally called West Mechanical to get a quote because they were a PSE approved contractor. When the salesperson came out to look at my home and give me a quote for an air conditioner, I was so pleased with the detailed process of building a quote. They measured the house, checked the windows, etc to make sure the unit would work well. I decided to go with this company without getting any other quotes because I was so pleased with that initial interaction. In the end, I decided on getting both a new air conditioner and replacing my old (25+ years) gas furnace.The installation process was amazingly smooth. I work from home so I was worried about a lot of noise, dust, etc, but they were efficient, clean and quiet. They handled the electricians and every other part of the process and made it seem quite easy. Thank you so much, West Mechanical. -
Review 8 (2025-01-04 - Rating: 5)
Very prompt honest and nice guys! No price gouging as we experienced a few months back. Will recommend with high high praise ! Not 5 star but a 10 star! -
Review 9 (2024-11-17 - Rating: 5)
Same day service to one of the remotest communities in Washington! Friendly and responsive. Reasonable pricing. Saved my bacon from what could have been an electrical fire. Love these guys! -
Review 10 (2024-08-14 - Rating: 5)
Sam and his team exceeded our expectations.Very professional team with constant communication and expectations.Software monitoring is awesome and the installation was perfect. -
Review 11 (2024-12-11 - Rating: 5)
I had an urgent situation, I called at 6:30am, spoke to after hours help. She said the office would call me when they opened at 7:30 and they did. They had someone to my house by 4 oāclock and I had heat by 6 oāclock! Iām so thankfully! Our technician Kyle is wonderful! Thank you! -
Review 12 (2024-04-01 - Rating: 5)
West Mechanical is in a league of their own when it comes to customer service and response. Shauna is amazing and goes the extra mile to make sure you are taken care of. They installed a new furnace, an upgrade to a tankless water heater and added a 50amp 220 outlet in our kitchen. The work was excellent. You wont go wrong using them for your home upgrades and repairs. -
Review 13 (2024-11-12 - Rating: 5)
We purchased a Mitsubishi heat pump for our home on Lopez Island. The installation and service crews have been professional, punctual and thorough. The administrative team did a good job scheduling service and communicating in a timely and accurate manner. -
Review 14 (2024-11-19 - Rating: 5)
Professional, courteous, ON TIME, and thorough. We had a complete new whole home HVAC system installed a little over a year ago. Todays visit was a check up, and they barely interrupted my day. Thanks again! -
Review 15 (2024-10-25 - Rating: 5)
I cant recommend West Mechanical enough. I have been highly impressed by everyone in this company, and I am not easily impressed. Matt has been fantastic to work with throughout the entire process, everyone in the office and the install crew were all amazing. They really go above and beyond in the quality of their work and professionalism. They had to put in a rather complex system of heat pumps in our home. Other companies shied away from the complexity of the job, not only was West Mechanical unphased by this, but they also had the best bid and did a fantastic job. I will definitely be recommending them to friends and family. -
Review 16 (2024-10-26 - Rating: 5)
A very pleasant experience start to finish each staff member was professional, knowledgeable, and very helpful in solving my problem. I will recommend West Mechanical highly anytime I get the opportunity. My home is very , warm and cozy tonight. Thanks for your service.Barbara Love -
Review 17 (2024-12-10 - Rating: 5)
Phenomenal work. Company kept me up to date during the weeks leading up to the install, were on time each and every visit, brought a crew, kept me updated throughout the install of a new AC unit/ furnace, and cleaned up after themselves! -
Review 18 (2024-10-28 - Rating: 5)
Aaron was great! Very knowledgeable and helpful and provided me detailed information so we could make an informed decision about upgrading our system. He was very professional and made sure I had all my questions answered. I feel confident that our HVAC system is in good hands with West Mechanical.Had some issues with our electricity after trying to install dimmers and Aaron Barnhart came to fix the problem. He was great, gave me lots of information and guidance and was very kind and professional. I have nothing but good things to say about West Mechanical. -
Review 19 (2024-08-01 - Rating: 5)
I highly recommend the team at West Mechanical. They are very punctual, very knowledgeable and professional, and just great to work with. Today Aaron was so helpful with a tricky installation in my older home. Iām so thankful to have found an electrician I trust. -
Review 20 (2024-12-20 - Rating: 5)
Aaron really is a great representative of West Mechanical. He helped us with our thermostat, and cleaned and serviced our furnace. We are very happy overall with West Mechanical! -
Review 21 (2024-07-29 - Rating: 5)
I had all my vents cleaned including dryer vent and I had excellent service. They were timely, friendly, communicated about the process. They even asked if I had allergies, as some of my vents were very cleaned. They showed me a photo of a few toys that made it down the vents. I highly recommend them for cleaning. Glad everything went well for me, and will continue to support their business. -
Review 22 (2024-10-16 - Rating: 5)
Tony and Riley arrived on time and got right to work. They did all repairs and helped clear a path to the back door. Above and beyond. They were very professional and easy to work with. I would recommend them. -
Review 23 (2024-07-11 - Rating: 5)
Our experience was great. They got there early, it was a quick fix, they gave us some good advice to help us save costs in the future, and everyone was happy. We will definitely be looking into working with them this winter when we think about replacing our furnace. -
Review 24 (2024-09-19 - Rating: 5)
I am happy with the work done on my fireplace by Juan. Juan is a very nice and capable man. He knows what he is doing and is helpful. West Mechanical is easy to work with and arrange appointments for me. -
Review 25 (2024-11-09 - Rating: 5)
The serviceman who came out (canāt remember his name) went above and beyond to get me heat, staying until 8 p.m. on a Friday night. Most servicemen are just anxious to get home, especially on the start of a weekend. Because of the care he took, I will definitely use West mechanical again. -
Review 26 (2024-11-27 - Rating: 5)
Michael is personable, courteous, professional. While we are notified of a time, he calls if he is late. He explains the job, as well as the identified update and maintenance. He deserves 12plus -
Review 27 (2024-10-26 - Rating: 5)
The staff on the telephone were polite, friendly, and professional. Aaron , The service man was prompt on time professional explained everything in detail extremely well performed the recharging of the system and everything works beautifully. Highly recommend this company. -
Review 28 (2024-08-22 - Rating: 5)
Juan was so very thorough and diligent in diagnosing and fixing our unit. He took time to explain what was going on throughout the process. He was very honest/open about cost, repairs, and expectations. Highly recommend. -
Review 29 (2024-07-05 - Rating: 5)
West mechanical recently replaced my furnace and added a heat pump. The experience with them was great. Their sales people were quick to come and give me great quotes. Additionally they installed it just a few weeks out and when it was installed it only took them a day and a half. Their installers were extremely professional and caring. -
Review 30 (2024-06-21 - Rating: 5)
Kyle was our technician and he did an awesome job. He is very polite and respectful. Tiffany also helped us a lot and is very knowledgeable and kind. Thank you West Mechanical. I would highly recommend you check them out. -
Review 31 (2024-11-21 - Rating: 5)
Great staff. Happy with their work.Very professional and caring company. Thank you, everyone. Highly recommend West Mechanical for all your HVAC needs. āļøāļøāļøāļøāļø -
Review 32 (2024-10-05 - Rating: 5)
Very rapid response on very short notice on a Friday for a critical electrical need in our home. I would highly recommend West Mechanical to anyone! Thank you to Aaron for the quick repairs that we needed! -
Review 33 (2024-04-24 - Rating: 5)
I am over-the-moon happy and satisfied with every aspect of my dealings with West Mechanical!I had new porch lanterns to install after my house was painted and no one could get them to work. After contractor dinked for several weeks and even friends couldnt figure it out I started calling electricians. Online positive reviews led me to West Mechanical. Shauna answers the phone and handles dispatching in a friendly and efficient manner. Tony arrived this morning and within minutes had solved problem and I now have my nice new lanterns operating! He also pointed out a potential hazard I might want to address and I am already booked!March 3, 2023Just had Aaron & Brock out again to install more lights. They are consistently great to work with!September 7, 2023Called because a breaker kept tripping and I wanted them to check things over. As usual with this company you get fast service--Aaron & Brock were here the day after my call. They checked out and addressed my concerns. Very nice to deal with the same people for each call.September 21, 2023Today installed whole home surge protector and traced out and relabeled circuit panelSame technicians--same on-time quick and professional service I have come to expect from this company.April 24, 2024West Mechanical always responds and schedules in a timely manner. Appreciate the continuity of always the same technicians. Today they replaced all the smoke detectors and hardwired the combo detector. Fast, professional, knowledgeable -
Review 34 (2024-10-24 - Rating: 5)
The service that I had from West Mechanical was excellent. Tony and Riley were courteous and very knowledgeable. I was very impressed with their work. -
Review 35 (2024-10-10 - Rating: 5)
Very helpful and had multiple ways to help get our heater to work better. Took time to explain what was wrong and answered all my questions. Very patient with a 2 year old that kept stealing anything she could.. -
Review 36 (2024-02-24 - Rating: 5)
We recently had a new furnace and hot water tank installed at our home. We are really happy with the whole process from start to finish. The estimator who came out was very thorough in explaining all our options. Stephanie took as much time as we needed in answering our questions and making sure we were comfortable with our decision. She was also available for a few additional questions we had after she left. The crew they sent out was very courteous, efficient, and left the work area in very clean condition. We are extremely happy with the service they provided. It was time for an update and we would highly recommend their whole team. -
Review 37 (2023-11-04 - Rating: 5)
I am very happy with the West Mechanical solar and HVAC teams who made our home net zero! I interviewed 4 solar and 3 HVAC companies before selecting West Mechanical to make the clean energy improvements needed to eliminate our annual carbon footprint of 6 metric tons (85% from natural gas). As a conservation scientist, I needed a company willing to answer many technical questions and crunch a lot of numbers with me. I knew from my first meeting with Sam Winters discussing our solar plans that he had more knowledge and experience than all of the other solar contractors. Stephanie Dahlās first visit to our home to examine our furnace correctly identified system design problems (inadequate return air capacity). Aeroseal duct sealing achieved a 98% reduction in duct leakage. Finding a company with strong competencies in both solar and HVAC led to smooth, coordinated scheduling to handle the shared electrical work to install a heat pump, heat pump water heater, EV charger, and solar panels. Sam described the advantages of eGuage monitoring and we are now tracking solar generation as well as power consumption across the major circuits in our home. Puget Sound Energy had a major inspection backlog so we werenāt able to activate the solar panels until October 13th but even with the shorter, cloudier days, our solar panels are meeting 70% of our energy needs, including the 5-ton heat pump. Iām convinced weāll be annual net positive, zeroing out our homeās carbon footprint and eliminating all natural gas and electricity bills. All work was done to the highest professional standards with clear, regular communications. We are thoroughly pleased with the quality products and service we received from West Mechanical. -
Review 38 (2024-09-19 - Rating: 5)
Aaron was amazing. He was a great middle man between the electrical company and PSE. He stayed in great communication with me. He never left the house until PSE came and helped resolve the issue! -
Review 39 (2024-10-01 - Rating: 4)
Juan was good, very professional. He couldnāt service OUR AC unit becsuse it uses a refrigerant they no longer handle. He explained things well and said heād bump our problem up a level for a solution -
Review 40 (2024-12-23 - Rating: 5)
Micheal did an excellent inspection and furnace cleaning. Clearly answered my questions and gave great advice to help keep my furnace running efficiently. -
Review 41 (2024-10-28 - Rating: 5)
Outstanding service. Aaron Barnhart was professional, efficient , great problem-solver. I definitely will use West Mechanical again. -
Review 42 (2024-05-29 - Rating: 5)
Believe the ratings. West Mechanical is the best! They give an accurate time window and a text message to inform you when the electrician is heading to your home. Aaron was very courteous, knowledgeable, and efficient. He also was honest and didnāt try to oversell us things we didnāt need. Absolutely awesome! -
Review 43 (2024-11-15 - Rating: 5)
Juan is so kind. He informs you clearly and efficiently and is patient with your questions.Such a lovely experience. Thanks Juan and the Admin crew too!!! -
Review 44 (2024-10-23 - Rating: 5)
West Mechanical tuned up and repaired our furnace recently. Our technician, Mike, was on time, thorough, answered all our questions and provided above and beyond customer service. Thanks, Mike! -
Review 45 (2024-12-26 - Rating: 5)
I love West Mechanical! Michael was on time, courteous, knowledgeable and thorough. Thanks West Mechanical! -
Review 46 (2024-08-19 - Rating: 5)
We needed additional outlets throughout the house, and this company provided a quick estimate. The project was completed 10 days later. Very neat and speedy workmanship. I will call back for future projects. -
Review 47 (2024-08-23 - Rating: 5)
Amazing response from West mechanical! On a Friday afternoon I called them about a faulty baseboard heater thermostat. They responded within a few hours and fixed the problem. A timely & hassle free response. Well done! -
Review 48 (2024-09-10 - Rating: 5)
Had heat pump installed. From start to finish amazing service! Everyone I deal with was friendly and professional. 100% recommend west mechanical! -
Review 49 (2024-12-13 - Rating: 5)
West Mechanical Service Technician promptly accessed the problem and quickly made the repair with the part on his service truck. A sane peace of mind exists in our house once again! -
Review 50 (2024-12-03 - Rating: 5)
Tonyās the best! He found the problem and fixed it in no time. Always super friendly and superbly skilled. -
Review 51 (2024-11-18 - Rating: 5)
Juan is friendly, communicative, and detail-oriented. I appreciate his great work and the overall experience of working with West Mechanical! -
Review 52 (2024-12-19 - Rating: 5)
They got the job done efficiently and cleaned up afterwards. I would certainly recommend these young men for installing my fancy water heater. -
Review 53 (2024-09-03 - Rating: 5)
Quality products, Quality people, Quality Customer Service. Would recommend without reservation. )()()(1yr review @ maintenance: West called us to schedule final 1st yr maintenance, arrived w/in 25 min of scheduled time & went over entire system. When asked if there was something that could be done about (excessive) pet dust, Mike said that there was a widget for that, got us a price & told us we could call to schedule an install. We did & it was.Once again it was a pleasure dealing with really neat professional folk that know their stuff and are clear how to relate to their customer. -
Review 54 (2024-08-06 - Rating: 4)
Their first was only diagnostic and to familiarize themselves with our geo thermal system.It was determined that additional tech support would have to be brought in.Tech was prompt, courteous and attentive.More will be posted as the work progresses . -
Review 55 (2024-10-09 - Rating: 5)
Technician Aaron is the best! Fixed the problem quite efficiency. Gave us suggestions which we took. Will call West Mechanical again for sure. -
Review 56 (2024-12-24 - Rating: 5)
Aaron and co were very nice and knowledgeable. They found the issue and repaired it fast and inexpensive. -
Review 57 (2024-10-30 - Rating: 5)
Kyle was very thorough what he found and suggested the replacement. He was very pleasant. Thanks for your help! -
Review 58 (2024-09-27 - Rating: 5)
Juan was prompt and seemed to know what he was talking about. Very friendly and open to any questions I had. He was eager to please and thorough -
Review 59 (2024-08-19 - Rating: 5)
We have had excellent service at West Mechanical. Our first experience was this past summer when we had a new HVAC system put in, keeping, as a back-up, the original propane furnace. It was carefully planned and installed - and much appreciated with the heat of last summerā¦whew!They also offered a free first inspection for the heating unit in February ā24 and will check the cooling system this coming August. Our technician, Michael, was an excellent representative of the company! He was knowledgeable about the system, even the old system, and explained what he was doing and why. He is so easy to talk to.That is my experience with West Mechanical. I called numerous times this past winter when we had the week of severe cold temperatures, very concerned that I would āmess upā something. Everyone I talked to was friendly and accommodating and carefully explained what to do, step by step. Surprisingly, they continued to tell me I could ācall back anytime.ā (I did call several times, too.)I feel confident that we have the āright systemā for our needs and the ārightā companyā for the job. The people I have talked to know what they are doing!I highly recommend this company.Ana Hume -
Review 60 (2024-09-03 - Rating: 5)
Tiffany was so very helpful and cordial! Her customer service was outstanding and helped make my day easier. Thank you, Tiffany! -
Review 61 (2024-10-08 - Rating: 5)
Thank you for the guick service the tech did a excellent job but as usual the leak would not appear when he was here he told me to watch it and I asked him to set me up with a service and I would let them know at that time when it comes back I was wondering if I scheduled a service would that be on top of the 200 I just paid thank you again Bill. -
Review 62 (2023-12-14 - Rating: 5)
Brian and his partner were so professionally friendly, clear in communicating the issues, swift in fixing the problem, and we have always redirected Brianās integrity and work ethic. Brian helped us five years ago and our family is STILL talking about his efficiently and swiftly Brian managed the project. Brian will go to great links for your customersā peace of mind and well-being. Brian and his partner are such great assets to your company and the reason for our continued repeat business and loyalty to your company Thank you for being a part of our community. We feel secure and safe knowing you have a technician like Brian taking care of our electrical needs. The young man with Brian is so professional and friendly as well - felt so at ease by his claiming and knowledgeable presence. -
Review 63 (2024-09-21 - Rating: 5)
Aaron was a very professional and knowledgeable. He took the time to ensure I was aware of all the things my system does for my home. The staff was very nice enjoyed working with Tiffany she has great customer service skills and very personable, I will deal with Tiffany only now. I have and will recommend West Mechanical to everyone who is looking for a great HVAC company ! -
Review 64 (2024-08-22 - Rating: 5)
Both gentlemen came and worked so hard to get a fan wired into our extremely high and vaulted ceiling. We would certainly hire them again. Excellent, excellent work. -
Review 65 (2024-10-21 - Rating: 5)
He did a very fine job and was most cordial. I like his service. Sandra. -
Review 66 (2023-10-28 - Rating: 5)
Though purchasing a furnace is not our favorite expenditure, West Mechanical made it a pleasant experience. The initial consultation was excellent and very helpful. After our installation we needed an additional service call and at 5:00, the very next day, on a Friday evening, Skip arrived and expertly, as well as cheerfully, solved the issue. We very much appreciated working with everyone at West Mechanical from those in the office as well is in the field. In the comfort of the warmth from our new furnace we wholeheartedly recommend them. -
Review 67 (2024-08-31 - Rating: 5)
Basic maintenance service visit on a one year old heat pump system we bought from West Mechanical. The technician did a great job explaining the work and helped us figure out how to minimize replacement filter costs. This company has been great during sales, installation, and scheduled maintenance. -
Review 68 (2024-09-20 - Rating: 5)
Fast, quality installation of a new dishwasher. No leaks or scratches. Quick, same-week scheduling. Thank you! -
Review 69 (2024-11-07 - Rating: 5)
We are 100% happy with West Mechanical. Great service all round. Highly recommend them. -
Review 70 (2024-09-05 - Rating: 5)
Great service. After a water main break near by and water returned we gound no hot water. Western Mechanicanical was able to come the next morning and find the problem and get parts the next morning and fix it. Wonderful to have hot water again and so fast. Thank you. -
Review 71 (2024-03-23 - Rating: 5)
Brian Johnson and his Assistant came to our home a day ago to evaluate our failed septic system. A day later, he had purchased and installed a new pump, unplugged our sewer line and made arrangements to have the system inspected. He was not only very knowledgeable and professional, but took the time to thoroughly explain the problem with the system as well as how septic systems work. Finally, I believe he was very honest and trustworthy in evaluating the problem and quoting the fix! Thank you! -
Review 72 (2024-08-14 - Rating: 5)
Technician today was outstanding. West Mechanical has kept our system running for many years. -
Review 73 (2024-03-05 - Rating: 5)
Great experience. Great customer service from dispatch and scheduling. Team (Aaron and Brock) were prompt, knowledgeable and professional in solving our electrical problems. Would certainly call again and also call if we have mechanical/AC issues in the future. -
Review 74 (2023-10-13 - Rating: 5)
Juan arrived on time, clearly explained everything, gave helpful recommendations for keeping my equipment in good working order, and answered my questions knowledgeably. He was respectful to me and to my home. He did present additional options that cost more money, but he was not at all pushy. I appreciate the quality service!! -
Review 75 (2024-08-05 - Rating: 5)
Highly recommend West Mechanical. Extremely knowledgeable and professional in every aspect of the company. Very competitive prices for a quality product. Our Tech, Kyle was fabulous to work with and did a fantastic, thorough job!!! Extremely knowledgeable. Best technician we have ever come by. -
Review 76 (2024-01-15 - Rating: 5)
We needed a hot tub wiring extension at our house, I called their office and their electrician was on site to estimate the same day And returned to do the work the next day. Awesome work, price, and service. I would use West Mechanical every time. Arron was our electrician and he was one time, and very helpful and very nice to work with, ask for him if hes available!BrianUsed West Mechanical again for a sauna 120v/20 amp switch and wiring in Jan 2024 - great work, on time and came in below estimate. Could not be happier with this company and their technicians, both Aaron and Brock were professional and did careful work. I would not look anywhere else for electrical work! -
Review 77 (2024-09-11 - Rating: 5)
The technician who visited me was very professional, he fixed the problem quickly and he took the time to answer all of my questions. He explained things very clearly so I could understand. -
Review 78 (2024-06-12 - Rating: 5)
They were so friendly and prompt. We got scheduled right away. They did a thorough job. They had excellent customer service and competitive pricing. -
Review 79 (2023-11-24 - Rating: 5)
Tony (electrician) was nothing short of amazing. He went above and beyond to help me and did an excellent job with updating all of my electricalOutlets through my house.Shauna, Office Admin, was also terrific in working through some follow up needs and additional projects I needed. Their customer service was outstanding. -
Review 80 (2024-08-30 - Rating: 5)
They were great again. I have used West 3 times in the last 2 years and everything has gone well each time. -
Review 81 (2024-06-20 - Rating: 5)
West Mechanical is very professional and easy to work with. Juan diagnosed the problem, presented my options as a clear quote, implemented the fix and made me a happy customer. Thank you to Juan and the team at West Mechanical! -
Review 82 (2024-07-15 - Rating: 5)
West Mechanical came highly recommended, and initial impressions from the estimate with Aaron, seems great so far! -
Review 83 (2023-08-24 - Rating: 5)
So enjoyed having the service team come out and do the maintenance on our furnace. Our service tech cared enough to pay attention to the fact that our add-on Mitsubishi unit did not have a good proper filtration system for protecting our health and so had some great recommendations for us and installed a special filter for us. We paid the extra cost for it, but thatās great service right there! So impressed and pleased. Thank you! -
Review 84 (2024-05-22 - Rating: 5)
When swapping out patio lights, discovered an electrical junction box was not used, just wires hanging out of the wall. Aaron from West Mechanical fixed the junction box problem and installed the light fixtures. Fast, efficient, very professional. I will use West Mechanical again when needed. -
Review 85 (2023-10-03 - Rating: 5)
Good Company. I needed to check on the working condition of our furnace. Kyle was able to get to me in a timely basis, checked it out, clearly explained what he found, ordered the parts over the weekend and installed them on Monday. Exactly what you hope for when you need service. I have used them in a commercial setting with the same good results. -
Review 86 (2024-01-17 - Rating: 5)
So with this latest cold front that has come through our furnace has been working overtime. A couple of days ago it started making a loud humming noise. My wife and I thought the worst since thatās the last thing we needed..our furnace to go out. But itās 22 years old so obviously thatās what we thought. Weāve taken very good of it though. Serviced every fall, changed the filter regularly. But recently we also noticed a burnt electrical smell in the house we knew we were in trouble. I shut it off so we had no heat and the house got cold quick with these temps. I started worrying how long we would have to go without heating our home and now they were calling for snow in the forecast. Great. We live on whidbey island so itās not easy to get get service in a timely fashion when it comes to things like this. I called West and Tiffany was great. She got a tech to come out quickly. Aaron showed up on time and began troubleshooting explaining everything as he went. I love wrenching on cars, motorcycles, etc and I knew immediately that Aaron was very good at his job. Based on what was going on I was thinking the blower motor was shot but he noticed it was the burners making the noise. He cleaned them out and then said he wanted to also check the gas output since we are on propane and he thought it was putting out too much flame. No tech has ever mentioned that to us through all the years of service. Well he tested it and sure enough the setting was way too high. He adjusted it to the right setting and the noise was gone! I was ecstatic! I was thinking it would be $1,000-$2,000 for a new blower but just a simple adjustment and our furnace is running quieter than it has ever run. Aaron never tried to sell me something I didnāt need and was fantastic in diagnosing the exact problem. It was actually pretty cool watching him work and find the problem. Sorry for the long post but I just wanted to give a detailed explanation of why I will only call West Mechanical from now on!! Wish I could leave more than five stars! -
Review 87 (2024-06-21 - Rating: 5)
Purchased furnace ,air cleaner and hot water heater from wet mechanical. They service the equipment as well. Technicians are knowledgeable, helpful & reliable. I would recommend the company -
Review 88 (2024-12-13 - Rating: 5)
I had a quirky electrical problem that tw contractors could not solve. My son recommended West Mechanical, but I thought it was too small for them. I called them. Two pleasant, well-groomed young men arrived in 30 or so minutes (unbelievable); they checked out the problem, identified the solution, fixed it, showed me how to fix it, and advised me on how to avoid it in the future. I donāt know how anyone could do better than that. -
Review 89 (2024-12-15 - Rating: 4)
Tony was timely and professional. There was some minor miscommunication that he promptly corrected. -
Review 90 (2023-08-17 - Rating: 5)
Replaced our existing mini split whole house system on the fourth floor of our condo and they did a great job. Very courteous, efficient and aim to please. They worked with us so we knew what to expect. We got a few quotes and too many other companies didnāt want to help or delayed their quotes but west mechanical was awesome to work with. Highly recommend them! -
Review 91 (2024-01-30 - Rating: 5)
Michael arrived as scheduled and performed our service efficiently letting me watch so I could properly clean the filters when needed. He also explained the newer air cleaner to improve our air quality. Weāll probably get it soon. Thanks -
Review 92 (2024-10-15 - Rating: 5)
Great service and teamwork diagnosing an issue and getting a workaround to get us heat. -
Review 93 (2024-01-14 - Rating: 5)
Great experience! A tech was able to come same day on Saturday with freezing temperatures when really busy! Made us a priority and fixed thermostat! Juan was very professional and friendly! Highly recommend. -
Review 94 (2024-05-10 - Rating: 5)
I remember when Juan Araujo first started working for West Mechanical and how impressed I was with his ability to quickly understand the unique details concerning my set-upā¦which includes tankless water heaters and a tankless boiler for my in-floor heating. From then to now, I remain impressed at Juanās dedication to his customersā needs, his attention to detail, and his deep understanding about various products and how they function. -
Review 95 (2023-03-23 - Rating: 5)
Our experience with Western Mechanical was smooth from start to finish. Communication was timely, with reminders the day before our appointment, and then a text to let us know they were on their way (much appreciated). They were considerate with wearing masks and taking off their shoes, and did a great job wiring up our two bathroom vent/light/heaters. Price was reasonable and service was excellent. Friendly staff, would definitely use them again. -
Review 96 (2024-09-24 - Rating: 5)
Skilled and Aaron resolved issue in a timely manner. Would highly recommend! -
Review 97 (2024-11-16 - Rating: 5)
Micheal H did our maintenance on our furnace and he did an amazing job. He was thorough, explained thing well and was super nice. We definitely want him to keep doing our maintenance. -
Review 98 (2024-11-18 - Rating: 5)
Juan serviced our furnace and fireplace. He did a great job! -
Review 99 (2023-12-08 - Rating: 5)
Tony was friendly and helpful. He had to check several outlets and light switches. He even squeezed into our tiny attic space to try to find the problem. Plus, West was the first of 4 electricians to schedule us (the other 3 couldnt even call us back). Would recommend West! -
Review 100 (2023-12-26 - Rating: 5)
The day after Christmas, West Mechanical promptly sent out a team for our faulty hard-wired smoke detectors. The detectors went out on 12/24. If youve had smoke detector problems, you know how frustrating it can be. It wasnt just the batteries. There were wiring issues, and these guys figured out the problems (there was more than one) and fixed them within an hour. Very happy with their performance, and sense of humor. Thanks West! -
Review 101 (2024-09-09 - Rating: 5)
Service is outstanding! Office professionals are friendly and very committed to helping you whatever way they can. Prompt return of calls. Scheduling of electrician appointments are timely. Electricians are very professional as well. Skilled at troubleshooting and fixing problems. Very pleasant to deal with. Highly recommend this service! -
Review 102 (2024-09-07 - Rating: 5)
Juan dod an amazing job and got our AC working right before the weekend! -
Review 103 (2024-12-31 - Rating: 5)
West Electric are our go to electricians. Always prompt, professional, and personable. They also really know their stuff! -
Review 104 (2023-05-10 - Rating: 5)
Aaron and his partner at West Mechanical just installed interior and exterior outlets in our home, and did a phenomenal job! Our 1920s home has a lot of tricks to it, and they were able to solve all of our problems. Additionally, their office staff was fabulous with communication and extremely prompt with scheduling. We highly, highly recommend them! -
Review 105 (2025-01-07 - Rating: 5)
The tech was great and explained everything to me. But I have one concern that I noticed after he left. Our fireplace which we use everyday, the flames were fairly all the same size. Now in the middle of the stove one flames much larger that all the others and actually extends on to the plate above it. Was there some adjustment to the flame? Maybe the pic helps my explanation. -
Review 106 (2024-12-03 - Rating: 5)
Timely and excellent service. My elderly neighbors heat pump had failed. The technician, Juan, traveled to Lopez Island, arrived on time and diagnosed the problem within 15 minutes. Courteous and knowledgeable he put in place a plan forward to resolve the problem. -
Review 107 (2023-05-06 - Rating: 5)
We had several 4 fans installed, removed an old chandelier and installed new recessed cans, corrected 3 way switch wiring to multiple lights, installed additional outdoor lighting, replaced an old floor plug with a pop-up and rerouted audio/video cabling. Tony and Noah did an excellent job on the installations and modifications. They went out of there way to make sure we knew what was happening all along the way and consulted us on any issues that came up. They did quality work and everything was cleaned up when they were done. -
Review 108 (2024-01-31 - Rating: 5)
The West Mechanical team knows what theyāre doing. We found that they communicate with us well and wonāt give up and a complicated problem. Weāve worked with them since 2015 and plan to continue doing so. Recently Aaron Evans replaced the expansion valve on the hot water heater. He did a good job explaining what needed to be done and answered our questions really well. That office staff and Brent are also good at communicating service options . We high recommend West Mechanical. -
Review 109 (2023-12-12 - Rating: 5)
I am very happy with the service I received, they were quick to reply, showed up very quickly and on time, they fixed the issue in a matter of minutes and then reduced the cost because they werenāt here that long. They were very friendly and helpful and if I ever need them again I will definitely return. I highly recommend them! -
Review 110 (2023-12-28 - Rating: 5)
Call West Mechanical if you want the best service. They assessed my situation and needs and then gave me a quote right on the spot so I knew what the cost would be in advance. And then they gave awesome service. So impressed. -
Review 111 (2024-04-06 - Rating: 5)
Technician provided my options so I could make an informed decision about my furnace issue. Polite and helpful. Coming back to repair once part is received. Thank you. -
Review 112 (2024-11-28 - Rating: 5)
Fast friendly service. Wanted to help me with my self installed heat pump that had a leak. Other shops refused! Aaron Evans the tech was polite and friendly and answered all questions. -
Review 113 (2023-08-29 - Rating: 5)
Tony & Noah were great. Job went smoothly & they cleaned up well. I didnāt think to move things in one area, they did it without saying a word. West Mechanical came highly recommended by a neighbor. We will pass them in to others. Thanks, guys! -
Review 114 (2024-07-02 - Rating: 5)
Excellent service, and the electricians that came out were very knowledgeable and nice! A+ experience! Thanks AaronšŖ -
Review 115 (2024-09-17 - Rating: 5)
Such a fast response time with awesome customer service. Thanks for getting out here so fast and diagnosing the problem! -
Review 116 (2023-07-27 - Rating: 5)
West Mechanicalās tech crew were terrific when diagnosing and treating our on-demand water heaterās curious behavior. They listened carefully to our user experience and responded appropriately. At the end of the visit we were able to come to an agreement with the water heater (evidently our water pressure is not quite high enough to make it happy if it has to share water with a sink while in use ;->), it got a good interior cleaning, and the propane fireplace was given a service too! I am so impressed with West Mechanicalās thoughtful approach to our water heater mystery that I prepaid next yearās service, which gleans me a discount! -
Review 117 (2023-08-31 - Rating: 5)
I really appreciated my experience with West Mechanical, they were the most thorough about assessing my home HVAC across the multiple quotes we got, and they worked within my budget to fit my needs and I felt like they were honest about the pros and cons of various systems to help me make an informed choice on ac vs heat pump and brands and the price points. Thanks so much! -
Review 118 (2024-01-25 - Rating: 5)
Our initial appointment went well. Juan is attentive, polite, professional and explained things in detail. Now just waiting to hear what the cost will be to replace our tank. -
Review 119 (2022-10-18 - Rating: 5)
I was very impressed. I donāt do electrical work myself but can recognize quality work when I see it. The two electricians that did the work were fantastic! Communication from the company was great. I got a text message reminding me when they would arrive and a phone call to let me know the electricians were running just a bit late.Everything aboutWest Mechanical is top notch. I highly recommend them -
Review 120 (2023-08-17 - Rating: 5)
Good service technician did a good quick job. The tech was professional, on time, did good work. Aaron explained about the surge protector and the importance of having one installed. He called before he arrived and informed me of his arrival time. I would recommend your services to other people. I first heard about your company on kism radio. -
Review 121 (2024-07-30 - Rating: 5)
Very knowledgeable and a pleasure to do business with. Highly recommend. The best in the business. -
Review 122 (2023-04-14 - Rating: 5)
Excellent work done on my install, I can recommend this company, communication was great through the process. After install they spent the time with me on the operation of the Ductless heat pump system with some tips on the best way to use it in my space. -
Review 123 (2024-02-19 - Rating: 5)
I will be hiring them again! Great price, prompt, and stuck to their quoted price. Wonderful to work with! They upgraded a breaker and took all appropriate precautions. -
Review 124 (2023-11-17 - Rating: 5)
Joseph was outstanding with our service. The cleaning and deorderizing was a perfect choice. Our 13 year old carpeting looks brand new. Thank you for the quick service. -
Review 125 (2023-06-23 - Rating: 5)
Aaron and Brock completed a variety of projects at our house (hot tub wiring, replacing older outlets, and installing a new outlet). They were prompt, efficient, and friendly. Would definitely recommend West Mechanical to others and will contact them for future projects! -
Review 126 (2023-10-26 - Rating: 5)
My smoke alarms chirped at 3:30 a.m. this morning. Every 20 seconds. I called Western Mechanical at 8:15 a.m. and the electricians arrived early afternoon and proceeded to change my alarms. I was so grateful they managed to fit me into their schedule! Great job all around! -
Review 127 (2023-10-17 - Rating: 5)
We called West Mechanical to replace 17 can lights we believed needed replacing. The cost of replacing the lights was quoted as a little more than $1800. Electrician Aaron Barnhart arrived on time fully prepared to do the work. Aaron listened to our concerns, inspected the existing lights and advised us that our lights werent faulty and did not require replacing. His honest and friendly manner is very much appreciated. This is the second time we have had West Mechanical do work at our home and it will not be the last. Each time West Mechanical has exceeded our expectations. West Mechanical is very fortunate to have employees such as Aaron Barnhart represent them. -
Review 128 (2024-03-13 - Rating: 5)
Kyle Scott continues to impress me with his knowledge and expertise in diagnosing and servicing my Trane furnace and heat pump. The administration staff at West Mechanical is outstanding as well -
Review 129 (2022-12-13 - Rating: 5)
Alex A. did an amazing job! He is knowledgeable and provided excellent customer service. We will definitely be using this company for all future maintenance needs and when it comes time to replace our furnace! -
Review 130 (2023-11-16 - Rating: 5)
Tony fixed the electrical issue near the meter outside. To me he is a super hero. He worked in the cold and the dark at the end of his day. Thank you so much.And the price was reasonable -
Review 131 (2022-04-20 - Rating: 5)
Juan was expected between 12 & 2pm. He arrived promptly at noonā¦WOW! He was very professional, friendly and taught me a lot about my heating system, which I appreciated.After diagnosing the problem, he was great about outlining my options, the benefits of each, along with approximate costs of each scenario.A GREAT experience with a true professional. -
Review 132 (2023-08-31 - Rating: 5)
Shout out to Skip whom arrived early to the job and was incredibly professional. We unfortunately were not home but he was able to fix our leaking mini-split. No problems since! -
Review 133 (2022-02-11 - Rating: 5)
I have always received good service from this company. We have been using them for about four years now, and they are always polite, courteous, and friendly. The owner of the company is also involved - he sold us our A/C unit and walked us through our all options (with no heavy sales-pressure). Our A/C and heater have been working great under their care.I am writing todayās review because we had a young man named Colin perform our service. He was so pleasant and professional that it warranted a review. They must be very proud to have him on their staff.Keep up the great work, West Mechanical! -
Review 134 (2024-10-24 - Rating: 5)
Tech very informative, knowledgeable and businesslike. Very happy with service -
Review 135 (2022-11-11 - Rating: 5)
West Mechanical has served me very well beginning in November/December 2021 during the renovation of my condo. Their work included installation of new lighting, advice as to lighting fixtures, installation of new electric heating panels, updating light switches, plug ins and thermostats. Today I received consultation help on heating on living, bathroom and bedroom areas. Throughout all my contacts with West Mechanical including customer service regarding appts, parts ordering, changes in plans, I have consistently received professional courteous helpful assistance at every contact or event and with every person. Even during Covid their service was totally reliable. They are my contact company for any electrical service that I need now and in the future. Faye Moore -
Review 136 (2024-04-01 - Rating: 5)
Evaluate damage from ice buildupService employee very knowledgeable and helpful.I was however, not happy that I was not quoted a fee and advised that we will be having a maintenance checkup in March. This could have been checked on then and saved me $216.11.Just had maintenance done. Juan was very thorough and answered all my questions. Very nice young man. -
Review 137 (2023-07-24 - Rating: 4)
Update: changing from 2 stars to 4- based on good customer service after this review. Money was refunded and the company tried to make it right with me- thank you.Original reciew: Our AC unit is old, so we didnt expect an easy fix, but we did expect some analysis of what was wrong with it besides its just old and we need a new one. We did pay 118 for this service. We were told its zero interest for 72 months right now for a new one and we should replace our furnace as well, even though its only 11 years old, we told them we didnt need a new furnace and they went and checked it anyways. It felt like a sales grab, we were immediately set up with a sales person to come out to our home, we will not be using this company in the future. -
Review 138 (2024-01-19 - Rating: 5)
Very responsive service, came out the same day. Excellent technician, very knowledgeable, and good communicator. Really appreciated him helping us on a cold winter day. -
Review 139 (2022-12-13 - Rating: 5)
We had several lighting issues, principally wanting to install outside motion lights and replace sidewalk lights that didnt work. They were very prompt and responsive, and had good ideas as well. Everything was installed and repaired within 2 days. -
Review 140 (2023-07-30 - Rating: 4)
Skip did a great job , worked late into the evening to make sure our system was repaired and able to keep us cool during this hot season.I might add whoever orders parts did a great job of expediting our parts so we didnt have to be uncomfortable over the weekend, we appreciate the extra attention given to our situation! Thanks again Skip , you rock! -
Review 141 (2024-12-10 - Rating: 5)
Tony was great, very quick and efficient!Thanks Tonyā -
Review 142 (2022-03-02 - Rating: 5)
Very quick and easy to set up the appointment and they were able to come out the same day and had our furnace fixed and running within an hour even though it needed a part they didnt have on hand. Colin was the technician who was sent out and he was extremely friendly and helpful. Will definitely be using them again in the future for our heating needs. -
Review 143 (2023-10-27 - Rating: 5)
Michael was friendly and professional. He explained the newest Respicare air purifier system, which I may consider in a year or two. He explained what he was going to do. And he was considerate of not upsetting my dog. -
Review 144 (2024-04-12 - Rating: 5)
When another propane company came and left without helping us at all, and our tenants have been living with a gas leak for over a year and a half due to thisā¦ We are definitely grateful for West, mechanical and professionalism and findings! -
Review 145 (2024-07-12 - Rating: 5)
Brian and Zack know how to troubleshoot any issues you may have. They are knowledgeable, trustworthy, and pleasant to have in your home. Thankful to have them on my team. -
Review 146 (2022-10-24 - Rating: 5)
As usual, Aaron and his colleague did a fabulous job meeting our electrical needs. They installed outside lights and also modified the house lights (we have an unusual and complex system and they did a great job troubleshooting), among other things (installing a garbage disposal system, etc.). Besides their technical skills, they are extremely pleasant to work with! Highly recommended! -
Review 147 (2023-09-08 - Rating: 5)
Both Tony and Noah did an awesome job! Polite, fast and detail oriented; they identified the issues (some that were hidden froma prior job) and got it done. Highly recommend these guys!! -
Review 148 (2023-10-31 - Rating: 5)
Fantastic experience with Aaron Evans today; heās very knowledgeable and he went above and beyond. He explained everything to me in detail as well as being a friendly and kind person. šÆ recommend! -
Review 149 (2022-12-08 - Rating: 5)
I have used West Mechanical for two small jobs at my home.A switch out of a bathroom fan/light and repair to a range hood fan/light.Both visits were very pleasant. The technician was prompt knowledgable and explained options very clearly.I highly recommend this company. They will be the company I the call next time there is a need of home electrical service big or small.John -
Review 150 (2020-03-31 - Rating: 5)
Very nice experience all around. I was working on replacing my elderly mothers furnace and they were very understanding. I needed to know how quick they could either fix it or replace it. It was great to talk to one person who could get me the answers I needed right away. I called 3 places and choose them because they were easy to talk to, and quick to come out. One of the places I call I ended up in more of a call center and getting specifics about when people could come out took over 20 minutes to get answers to. I understand the efficiency of a call center but it definitely caused me more stress then comfort. All the people we interacted with, from the repair man, the estimate, and the installers were very nice, great communicators, and compassionate. Thank you for being a partner with us in our time of need. -
Review 151 (2024-01-18 - Rating: 5)
Levi was fantastic... got here through the snow and ice, and was sharp and analytical. He was friendly and easy to work with, and found a fault in a connector that would not be easy to spot that is hopefully the issue. -
Review 152 (2020-10-22 - Rating: 5)
I had service today on my gas fireplace to ensure that it was in working order. Not only was the service person on time, he was very personable and polite. I really am happy that he showed me what he was working on and how the actual fireplace works. I enjoyed his professionalism and His making sure that he kept the area clean and had his shoes covered. Everything was better than I expected with this service call. It was a pleasure doing business with this company and this employee. I recommend them wholeheartedly. -
Review 153 (2024-07-23 - Rating: 5)
The young man who worked on the furnace is professional., knowledgeable, thorough and very pleasant. -
Review 154 (2023-06-10 - Rating: 5)
This repair was costly and took several visits although no blame, just unfortunate. Every one seemed to do their best. No complaints. I have referred two neighbors who also bought equipment and were very happy. -
Review 155 (2023-10-08 - Rating: 5)
They are very customer oriented! The technician, Colin is very professional, explains the work he is doing and is very conscientious. I highly recommend this company, they came out from Bellingham to service our gas fireplace and do not charge a trip fee!! Weāve used other companies and they do not come close to the excellent service we received, thank you!!! -
Review 156 (2024-07-31 - Rating: 5)
Technician was very professional & did a great job of repairing our problem. -
Review 157 (2022-09-12 - Rating: 5)
Highly impressive technician (Juan) who came out and not only checked and tested everything, he also took the time to educate me, so that I donāt have to call for the really simple things that always make you feel like an idiot when the service technician comes out. Overall great experience so far with the tech and the administration side for booking a call. Juan also showed up exactly when he said he would! -
Review 158 (2024-09-27 - Rating: 5)
Always a pleasure to work with West Mechanical to keep my electrical (Aaron is fantastic to work with) and HVAC running smoothly at my rental house. They are so easy to work with and help me stay informed of how to maintain my systems properly. Their communication with me is always top notch too. Highly recommend their preferred customer plan for yearly maintenance. -
Review 159 (2023-08-24 - Rating: 5)
Aaron was very professional, explained the service requirements and covered costs of service. He showed up on time, was polite and left us with an overall good experience with hvac maintenance. Thank you. -
Review 160 (2023-03-07 - Rating: 5)
Well-recommended. Completed a thorough pre-purchase inspection; outstanding communication. Proposal includes high-quality materials. Anticipating excellent workmanship.Changing to 4 stars. Technician made an installation error resulting in needing to stay in a hotel for 3 days. Company promised reimbursement several times - hasnt happened. -
Review 161 (2022-07-07 - Rating: 5)
Brian and Zach came over to install some new circuit lines, sauna heater and fix several electric outlets.Brian is very knowledgeable, professional and helpful. He did his job quick with good quality. Would recommend him for any electric projects. -
Review 162 (2023-08-17 - Rating: 5)
Wow! What a great company!Every time Ive used West Mechanical theyve gone above and beyond. But this last time was the absolute best!I contacted a couple companies looking for bids on purchasing and installing a heat pump to take advantage of PSEs rebate on upgrading to more energy efficent heating and cooling systems. West Mechanical came back with the lowest with the best heat pump. Originally I chose the most powerful heat pump for my home, however when I found out it wasnt expected to be available in time to take advantage of the PSE rebate before it expired I chose the slightly less powerful/expensive one.A few days before installation was scheduled I got a call from West Mechanical. They apologized my chosen heat pump had been held up in transit and wouldnt arrive in time for the install (or in time to take advantage of the rebate even though the deadline for the rebate had been extended). They offer to cover the cost of the rebate themselves if my new heat pump cant get installed before the rebate expires. I ask if I can get the more expensive/powerful heat pump that Id originally wanted insteadd since time is no longer a factor in installation and they agreed and we set up a new installation date. When it gets closer to that date I call them again to check and see if the heat pump is in stock and to pay the difference for the more expensive heat pump. West Mechanical tells me they are going to honor the lower price in the original contract so I dont need to pay more!So I ended up getting the heat pump I wanted at a lower price and still got the PSE rebate all because of this wonderful company!I HIGHLY RECOMMEND going with West Mechanical for your next electrical repair or install, I know I will! -
Review 163 (2021-12-23 - Rating: 5)
I wasnāt around when the technician showed up, but my wife was home and she said he was very kind, quick and professional. He even went above and beyond by saying a little blessing for our new home, which is incredibly thoughtful. He also offered great advice for maintaining our water heater. Thank you Tim! -
Review 164 (2022-11-23 - Rating: 5)
Brian is awesome. He changed out all electrical plugs and switches. Installed a bathroom fan. There are a few things that he went over and above. Just really satisfied with the work Brian performed. We will use you again. Thank you. š -
Review 165 (2024-09-09 - Rating: 5)
Nice job on the exterior outlet installation! Fast and friendly service. -
Review 166 (2021-12-10 - Rating: 5)
Juan went out of his way to make it to our place, after hours on a cold and snowy day, and fixed our furnace after it had quit that morning -- that guy deserves a raise! Everyone I spoke to at West Mechanical was polite, professional, empathetic, and accommodating. I had a great experience working with them and would happily retain their services again. -
Review 167 (2023-03-18 - Rating: 5)
We had a shorted outlet & were worried it could be a fire hazard. They dispatched Aaron and kept us advised of his arrival time by text. His service was fast and courteous and we will certainly not hesitate to call them when we need an electrician. -
Review 168 (2023-05-17 - Rating: 5)
All contact with this business has been very positive. I am very happy I chose this company to install my A/C system a year ago. I especially would like to mention what a pleasure it was to work with the technician, Alex, who came to my house. -
Review 169 (2024-09-11 - Rating: 5)
We had an excellent experience with Kyle our technician today. He was prompt, polite and very helpful. He identified the problem we had been experiencing and recommended several options. I highly recommend them! -
Review 170 (2022-10-06 - Rating: 5)
Excellent service, our Technician Juan was knowledgeable, friendly and professional. He took his time to explain and answer our questions. Would 100% use them again for any of our needs and 100% recommend them. -
Review 171 (2024-07-03 - Rating: 5)
We reached out to West Mechanical for furnace and fireplace maintenance. Juan was able to come out quickly and clean our furnace and fireplace. Unfortunately we had a broken piece on our furnace that was quite pricey to replace (especially for how old our furnace was), so we made the decision to replace the entire furnace. Juan made a call and was able to get Todd out the same day to go over our options for furnaces. Todd was incredibly friendly and helpful and went out of his way to answer any questions we had. Not to mention he had already worked a full day and still was able to fit us into his schedule. Seriously, above and beyond. The employee who reached out to schedule our install was friendly. Tony and Juan came out to do our install. They replaced the furnace, installed a new thermostat, leveled the base of our air conditioning unit, and added earthquake straps to our hot water heater quickly and efficiently. They were friendly and knowledgable, answered all our questions, and did good work. We have had a great experience with West Mechanical and all the people we have worked with. We will absolutely use them again in the future and have already signed up for a maintenance package for our furnace. -
Review 172 (2022-03-04 - Rating: 5)
Tony was very professional with a very positive attitude and helped us understand the legalities and codes of the work we are looking to have done. He was able to fix an issue with an outlet in one of our bathrooms that hasnt been working for the last 14 years while going over the other projects. We will most likely use West Mechanical when we are ready to get the work done we are requesting! 5 star service all day! -
Review 173 (2023-12-11 - Rating: 5)
Juan arrived early, took time to show me what he found and gave me different options to fix it. He was personable and thorough and provided great service. -
Review 174 (2021-11-25 - Rating: 5)
Brian and team were very helpful. They installed an outdoor designated outlet so we could use our new hot tub. They went above and beyond ensuring everything would work and was set in the right place. They were extremely professional and efficient. Will definitely call them back for other projects. -
Review 175 (2023-09-18 - Rating: 5)
An amazing collective or mechanical professionals. Great people, at both the office and in our home. Very well organized with an emphasis on getting communication and logistics right.Terrific crew and company -
Review 176 (2023-10-31 - Rating: 5)
I was lucky to have Skip Guilmette come this morning to check why I wasnt getting heat. He found the problem quickly, fixed it and explained how my system works. It was great to have this information clearly explained. Its complicated because this system involves valves and electric switches to three main thermostats. I have an Monitron Electric Boiler. Thanks Skip, I no longer feel like some strange machine is in the mechanical room!! -
Review 177 (2022-08-01 - Rating: 5)
We had the power go out in two of our rooms and West Mechanical was able to schedule an appointment for us just a few days later when all the other companies were booked weeks out.They got here right on time and were able to diagnose, find, and fix the problem within 30 minutes all at a reasonable price.I would definitely recommend West Mechanical and will use them again if I ever need any more electrical work done in the future. -
Review 178 (2023-12-18 - Rating: 5)
If you need an electrician, ask for Tony. Heās a wizard at coming up with elegant lighting solutions. Also he worked long, hard and late at our house on a Friday evening because, as he said, āIām not going to leave you without a stove for the weekend.ā -
Review 179 (2019-11-11 - Rating: 4)
We had a technician come out for furnace maintenance and troubleshooting our gas fireplace. Unlike other local companies Iāve worked with who took three or fours visits (that each required separate visit fees), he was able to look and and resolve all issues, get parts and fix everything in one visit. He was very polite and professional and I felt comfortable having him in the house. -
Review 180 (2024-11-01 - Rating: 5)
Great service and good prices. This is my favorite new home systems company. -
Review 181 (2021-08-11 - Rating: 5)
Wow, impressive! They installed 2 ceiling light fans and 3 bedroom light fixtures within a couple hours. Brian and Zach were extremely professional, friendly, knowledgeable and very efficient and the office staff were very quick in responding. I highly recommend!! -
Review 182 (2023-08-07 - Rating: 5)
Very responsive from initial contact, through the estimate. Very good communications on the day of repairs. Several messages about ETA. Tech arrived on time and did excellent work. Skip was friendly, informative, and professional. -
Review 183 (2023-09-05 - Rating: 5)
During a routine maintenance on my minis the technician noted that some of the fixtures used during installation were failing. He set up an appointment to come back and replace all of the substandard fixtures at no cost to me. I will most definitely keep using this company for future projects. -
Review 184 (2024-11-15 - Rating: 5)
Always on time, very pleasant and do great work without any delays. Heating system installation is very clean. A+ -
Review 185 (2019-09-30 - Rating: 5)
Just had my first service after buying my Trane high efficiency furnace from West Mechanical. Juan the service technician was great! He was courteous, professional and very knowledgeable. It was apparent he loved his job and the company he works for. I was impressed with how much he did during the service over and above cleaning the filters. -
Review 186 (2019-12-06 - Rating: 4)
Their technician, Nathan, has done an excellent job helping me from trouble shooting to maintenance. The scheduling end had dropped the ball sometimes but definitely shows improvement. Amanda has done a great job. Overall experience is good and I would recommend their service to others. -
Review 187 (2021-01-09 - Rating: 5)
February 2020Juan came to do routine maintenance, and found that our furnaces were not safe. He was patient, kind, and caring, explaining exactly what we need to know and do as homeowners. Stephanie came to give us a quote on new furnaces and tankless hot water. She is knowledgeable, respectful, and forthright. Because we were left without heat, she made sure we had loaner space heaters, making an additional special trip. We have a unique house, and couldnāt find how to restore power when two of the heaters blew both outlets and lights. Nathan came, after hours, and helped us figure out our house, refusing to charge us for the call. We are EXTREMELY impressed with West Mechanical! Professional, courteous, knowledgeable, respectful, willing to go the extra mile, and eager to educate the homeowner. To top it off-the company makes sure large purchases are paid at 0% interest. The more one learns, the better it gets. Recommend West Mechanical to anyone who wants expert service and quality work.January 2021Amanda called to schedule us for routine maintenance (nice to talk to!) Brandon visited, was courteous, respectful of our health (mask. . . ), and quick about his tasks. Then he explained things in a pleasant and understandable way! We appreciate West Mechanical. -
Review 188 (2024-12-06 - Rating: 5)
Awesome friendly people who take the time to get the job done correctly! -
Review 189 (2022-12-21 - Rating: 5)
We are so pleased with the repair and service of our ductless system from West Mechanical. It failed during a cold snap. Once we called it in, they took care of the problem quickly and professionally. Terrific system, great company. -
Review 190 (2023-03-14 - Rating: 5)
Aaron did an excellent job! He was very careful, checked with us to make sure we were happy with the placement of the fixture and he was fast. Thank you! -
Review 191 (2024-11-19 - Rating: 5)
Juan was very knowledgeable and helpful with diagnosing our system, and discussing our options. He is professional and friendly. -
Review 192 (2023-03-10 - Rating: 5)
After replacing 3 different circuit breakers and totally flummoxed we called West Mechnical. Aaron and Brock came in and checked our GFCI outlet and switched it back on. They were so courteous and didnt make us feel like simpletons at all! Best service ever! -
Review 193 (2020-03-13 - Rating: 5)
Juan, the technician assigned to our appointment, arrived within the projected time span. Juan was professional friendly, and took time to explain what options we could take advantage of.Very happy with the service and signed up for annual service plan.Great experience!