Valiant Energy Solutions
Located in Bantam, Connecticut
Address: 99 Bantam Lake Rd, Bantam, CT 06750, United States
Phone: +1 800-992-2227
Rating: 4.3
Services
- Wheelchair-accessible car park
Categories
- Plumber
- Air conditioning contractor
- Electrician
- Energy equipment and solutions
- Heating contractor
- Heating oil supplier
- HVAC contractor
- Fuel supplier
- Propane supplier
- Solar energy system service
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-04-02 - Rating: 5)
Hello, I finally was able to change my windows! First, I found the process simple, professional, and very organized. The windows look beautiful and my home is warmer.The Sales Service Consultant, Will Kraus was professional, and very patient with me, as I was undecisive with price. He explained the benefits to our home with all the upgrades and new windows and came to our home to make sure all the sizes of our windows were measured correctly. It was nice knowing we could trust someone for such an important decision.We were able to call Will Kraus if we had any questions and he was always available. I also have to say the team that installed the windows was very professional and did a great job. Joe Murphy made sure everything looked nice!Thank you, Will Kraus and Joe Murphy. -
Review 2 (2024-03-08 - Rating: 5)
Very happy with my experience with their plumber Kevin. He did a great job and was so friendly. I will be recommending this company to anyone who needs a plumber! -
Review 3 (2023-10-08 - Rating: 5)
Karl Trella and Romeo did my energy audit a few days ago. They were kind, personable, professional and proactive. I appreciated their service and would recommend them to anyone looking to have a energy assessment done. -
Review 4 (2020-11-04 - Rating: 5)
Just wanted to say how very pleased we were with the service and installation we received. A very special thank you to Jason Merkowski who really went over and above answering my many questions and always returned calls promptly. He is a treasure to your organization and customer service reputation. Additionally the two men (John and Kevin??) who prepared the installation were great. They could not have been more professional, neat and courteous. The whole team seems to understand the meaning of customer service which is very hard to come by these days. So congratulations! -
Review 5 (2018-08-17 - Rating: 5)
Amazing customer service Plumbers Kevin Roux and Luke Roy came and replaced our hot water heater. They were courteous, professional and very friendly. They were knowledgeable and came on time. Definitely would highly recommend this team and use them again in the future. A 5 star experience! -
Review 6 (2021-05-18 - Rating: 5)
This company was great for years but has gone downhill fast. We prepaid for our oil last year in order to get a fixed price. We returned home on Sunday from our first vacation in 4 years and found the oil tank was very low. This is unusual because we have automatic oil deliveries and they normally keep the tank at least half full. We called the next day on Monday 5/10 to let them know. They said theyll fill our tank but even though we have a prebuy fixed price contract at $2.039 and a $500 credit left they said that plan is over April 30th and we have pay $2.899 per gallon??In 2020 we had deliveries 1-27-2020 and 4-6-2020. Our last delivery was 1-19-2021 and they never made a delivery in April this year like they normally do. It certainly makes it seem like they waited to deliver the oil we needed so they could raise the price.We spoke with Kayla the customer service manager in Waterbury on Monday 5/10 and she agreed that what happened didnt look good but said she didnt have the authority to fix it and would call back on Tuesday 5/11. It is now Friday 5/14 and we havent heard from her and we still havent gotten oil.Update 5/17/21: This review has been updated from 1 star to 5 stars. We called again and reached a different customer service manager today, Yasmin. Yasmin is a true customer service professional. Shes very nice and resolved the issue immediately. Were looking forward to continuing to do business with BantamWesson. -
Review 7 (2019-02-12 - Rating: 5)
It is rare that you call in for help because the oil tank is empty and no more than an hour later your house is warming up. The gentleman who arrived was extremely courteous, knowledgable and fun. Plus he loved my dog! Excellent excellent service! Of course, theyve always been that way. -
Review 8 (2020-11-05 - Rating: 5)
We just had an energy audit. Bobby and Jason K were so great. They explained everything and helped us so much. The house already feels different and were are going to save a good amount of money on heating too! -
Review 9 (2020-11-11 - Rating: 5)
I left a review several weeks ago expressing how pleased we were with the project that BantamWesson undertook for us to install two heating and cooling systems in our farmhouse in Colebrook, CT. BantamWesson just followed up that work with the complete installation of insulation in our house. This will make the heating and cooling system even more energy efficient. The team that BantamWesson sent over to perform the insulation project did a fabulous job. Radimus, Juan and CJ worked really hard and completed the project in amazingly short time. They were very professional.....and nice guys too. They made sure to clean up after the work was completed. We couldnt have been more pleased with them. We highly and unconditionally recommend BantamWesson to any homeowner wishing to upgrade the energy efficiency of their house. Thank you BantamWesson! -
Review 10 (2016-10-10 - Rating: 5)
I have been with Bantam Home and Energy for just under three years now and I have no complaints, deliveries are made while there is a reasonable amount of fuel in my tanks, the prices are fair, and the staff I have had contact with have been quite professional. They now have me on automatic fill with a level monitor hooked right to the gauge on the tank to guarantee I dont run out of fuel. The piece of mind alone I get from this company makes them one of the best places I have ever dealt with. -
Review 11 (2018-08-08 - Rating: 5)
These people are the best. I called in an emergency and they came right out with the delivery. The customer service was excellent and they were very courteous. ignore those poor reviews, they look like they were just scamming to promote there own services at this companies expense. How Shameful! There is nothing but happiness here!!! -
Review 12 (2018-08-30 - Rating: 5)
Im now convinced that the distinguishing product that Bantam-Wesson has to offer its customers are the people that work for them. And this is not intended to be flattering or complimentary.. but truthful. Its always the single quality that reassures me each year that I am with the right company for myself and my family. -
Review 13 (2019-10-07 - Rating: 4)
Shout out to Rich!!! I give 4 stars because of the delay in installing the units but otherwise the install went smoothly and the units are running well. The lead carpenter on the project, Rich, is a stand-up guy and a gentleman. Thank you. -
Review 14 (2021-07-02 - Rating: 5)
Danny was timely, courteous, and super capable. He fixed the problem with the compressor in short order. A terrific BW Home Service representative. -
Review 15 (2018-12-07 - Rating: 5)
Technician James C. is spectacular. Would (and have) recommend him to all my friends! BantamWesson has been great for all my HVAC needs! -
Review 16 (2020-10-21 - Rating: 5)
Jason M and Josh R were very professional and courteous. They explained the needs and process in detail. The work they did was exceptional! Thanks so much!! -
Review 17 (2021-01-13 - Rating: 5)
Will, Jason & Ken were on time, polite, thorough and cleaned up completely after their work. Their efforts should help to save energy costs. -
Review 18 (2018-12-14 - Rating: 5)
What friendly, accommodating, and knowledgeable people. This business is versatile, user-friendly, and customer service oriented. I wouldnβt look anywhere else for heating, cooling, and plumbing needs. -
Review 19 (2018-10-28 - Rating: 5)
Very professional staff. Everything was explained to us. So happy we went with Bantam Wesson for our energy audit. Highly recommend them!! -
Review 20 (2021-01-13 - Rating: 5)
Thank you for thorough and courteous servicing. We really appreciate the technicians ability to detect flaws within our unit, and make corrections. -
Review 21 (2018-12-11 - Rating: 5)
Today my dog was running loose around the truck when he was attempting to back into our driveway !the driver was so patient and polite and waited for me to safely catch her thats great customer service! -
Review 22 (2020-12-18 - Rating: 5)
Robert and Josh were friendly and professional. They worked quietly and efficiently and were there to answer any questions. I would recommend highly -
Review 23 (2019-10-13 - Rating: 5)
Rick and Ben were amazing. They were very knowledgeable of what they were doing and answered all of my questions. They were very friendly and polite -
Review 24 (2018-10-27 - Rating: 5)
Julie T. from this office is amazing. Very friendly and super helpful. Answers all questions and always returns calls oremails. -
Review 25 (2020-12-31 - Rating: 5)
Very professional. On time, courteous and clean. Highly recommend Robert and Josh. -
Review 26 (2019-10-07 - Rating: 5)
Al was great! As always! So professional, clear with his information and helpful. -
Review 27 (2021-01-25 - Rating: 5)
Trustworthy and reasonably priced. They have been a pleasure to work with. -
Review 28 (2021-01-22 - Rating: 5)
Will, Jason, and Ken just completed a quick, yet thorough energy audit in our home. They took the time to explain what they would be doing, provided helpful tips, and implemented energy efficiency measures that will significantly reduce our energy usage, and thus our utility bills. Their team was extremely professional, helpful, and a pleasure to have in our home. The entire experience was a breeze. Thank you guys so much!