Peak Heating Cooling Electrical
Located in Baldwin, Michigan
Address: 7236 M-37, Baldwin, MI 49304, United States
Phone: +1 231-252-0367
Rating: 4.6
Services
- Online estimates
- On-site services
- Repair services
- LGBTQ+ friendly
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-10 - Rating: 5)
Peak Heating and Cooling is top-notch! Sawyer, the technician who fixed our furnace today was courteous, communicative, detail oriented, and professional. Additionally, the customer service team is highly attentive and customer-centric. Thank you, Peak! -
Review 2 (2024-06-06 - Rating: 5)
Jhayden was very professional, he called me when he was on his way and arrived at the time stated. He went above and beyond to diagnose our issue. The entire process was smooth. -
Review 3 (2023-01-02 - Rating: 5)
I cannot say enough about Peak Heating and Cooling. The team was professional and courteous, the price was fair and I loved the fact that they had a lifetime guarantee. It has been a while since I dealt with a group of people so dedicated to customer service. I will recommend their ac repair service to anyone in the Baldwin area. -
Review 4 (2023-01-10 - Rating: 5)
I have a vacation home in the Baldwin area. I trusted the team at Peak to service my equipment when I wasn’t there. My tech, Alex, did a great job making some adjustments to the furnace and Angela in the office was very pleasant to talk to. It’s great to know that I have a service provider like Peak Heating & Cooling to take care of my place when I can’t be there.I highly recommend Peak. You won’t regret working with them :) -
Review 5 (2024-10-17 - Rating: 5)
We had a great experience from start to finish. They were the first company that was able to get in this week to repair our furnace and were transparent throughout the entire process. Jhayden was a very professional young man. He diagnosed the problems and gave multiple different tiered options to repair. We chose the option that would ensure the furnace would run well for the rest of its life. He located and picked up the needed parts and completed the repair same day. Their prices were comparable to market value. Id recommend this company and this HVAC technician. Also shout out to the fun truck - great detailing (Im partial to the colors they chose!) Thank you! -
Review 6 (2024-06-07 - Rating: 5)
Jhayden - was very helpful, courteous, and professional in diagnosing our A/C issue. -
Review 7 (2023-01-30 - Rating: 5)
Alex is a lifesaver. He took care of us when we needed him most and provided trustworthy service and advice for the novice homeowner. So grateful. -
Review 8 (2024-08-09 - Rating: 5)
Here are 25 points of customer service that I had hoped to receive, and Peak Heating and Cooling met every single one with flying colors.1. **Professionalism**: From the initial consultation to the final installation, every team member was professional, respectful, and courteous.2. **Punctuality**: The technicians arrived exactly on time, ready to work, which was a refreshing change from other service experiences Ive had.3. **Clear Communication**: The salesman explained every option available to me in a clear and concise manner, ensuring I fully understood what I was purchasing.4. **Transparency**: No hidden fees or surprises. The pricing was clear from the beginning, and the final invoice matched the estimate provided.5. **Knowledgeable Technicians**: The technicians displayed a deep understanding of the systems they were installing. Their expertise was evident, and it gave me great confidence in their work.6. **Attention to Detail**: They took the time to ensure everything was installed perfectly, checking and double-checking their work to make sure there would be no issues.7. **Respect for My Home**: The technicians treated my home as if it were their own, laying down protective coverings and ensuring no mess was left behind.8. **Courtesy and Politeness**: Every interaction was handled with the utmost courtesy, from the office staff to the technicians on-site.9. **Listening to My Needs**: They took the time to listen to my specific needs and preferences, tailoring their recommendations to best suit my home.10. **Problem Solving**: They encountered a small issue during installation but quickly devised a solution, ensuring the project stayed on track.11. **Patience**: I had a lot of questions throughout the process, and they were patient and thorough in answering every one of them.12. **Clean Work**: The work area was spotless when they finished. They cleaned up everything and even took the time to dispose of the old equipment properly.13. **Efficiency**: Despite the thoroughness, the installation was completed faster than I expected, without any sacrifice to the quality of work.14. **Post-Installation Support**: They didn’t just leave after the job was done. They walked me through the new system, ensuring I knew how to operate it and what to expect.15. **Commitment to Safety**: They followed all safety protocols, ensuring that the installation was done correctly and safely.16. **Quality of Products**: The equipment they installed is top-of-the-line, ensuring my home is now more comfortable and energy-efficient.17. **Respect for Time**: They worked diligently without any unnecessary delays, respecting both their time and mine.18. **Follow-Up**: The office followed up a few days later to ensure everything was working as it should and that I was satisfied with the service.19. **Friendly Demeanor**: The technicians were friendly and approachable, making the entire experience pleasant.20. **Honesty**: There was no upselling or pressure tactics. They recommended what was best for my home and budget.21. **Attention to My Comfort**: They ensured that the heating and cooling system was calibrated perfectly for my comfort preferences.22. **Technical Precision**: The installation was done with precision, and everything works flawlessly.23. **Reassurance**: They reassured me that they stand by their work and that I can call anytime if I have questions or concerns.24. **Value for Money**: The quality of service and product I received far exceeded the cost, making this an excellent investment.25. **Customer Satisfaction**: Above all, they were genuinely committed to ensuring I was completely satisfied with every aspect of their service. -
Review 9 (2023-02-08 - Rating: 5)
All I can say is thank you. Extremely professional and about their business. Easy, thank you. It was probably the easiest interaction I have had with workers at my house.. -
Review 10 (2024-05-23 - Rating: 5)
Jhayden did a wonderful job and provided us with great information! -
Review 11 (2024-04-26 - Rating: 5)
Jhayden gave me an amazing experience and was very helpful. Really great guy and very respectful. -
Review 12 (2023-05-12 - Rating: 5)
This place is EXCELLENT!!! I was satisfied from the minute the young lady answered the phone to the end of my service call. Everybody involved was totally professional and polite. If you are in need of anything they offer please use them. Same day service and promptness made a complete difference. Keep up the good work and I hope you all succeed to the fullest 😀 -
Review 13 (2022-12-20 - Rating: 5)
Our furnace went out and we have a 3 month old baby I called Peak and they were able to get Alex out at our the same day, he was very thorough and explained everything very well were I could explain everything to my husband, we ended up replacing the whole system due age of equipment, the best part is that they were able to install this equipment the same day and got us heat, we can’t thank them enough I will recommend peak to all my friends and family.